I’m a sky customer and I’m due an upgrade and virgin have just started putting virgin in my area. I didn’t need a video to seek the deal as I know sky is shot but great video for showing tech spec and speed.
It's great Paul isn't it!? I've had gig 1 for about 10 months now. It's amazing, but the main issue is the router not being able to provide those speeds and range. For the meantime, virgin gave me 2 wifi pods for free, but I'm looking for forward to their WiFi 6 router (hub 5) which should be released in 2022
I bought an ASUS Wi-Fi 6 router and ran the hub 4 on modem mode connected to it. Far better than the Virgin hub 4 if you want to maximise your speeds and get far better range.
The wifi pods are garbage, I was part of the test group for them. Shows as a 5ghz connection but the pod itself only connects to your hub at 2.4ghz so can never get a true speed. Best option is to always use the Hub as a modem with your own better router in place.
@@AsR3DaS I had the new WiFi Pod sent to me, I spent 40 minutes to a 2nd line engineer trying everything but we concluded for absolute certain that the pods made things worse, before phoning I even followed the manual of waiting a few days, using on a socket on its own for less interference and positioning about midway but constantly I got less than half the speed than I would if I connected all the way to the superhub.. very odd and I also dislike any of the "smart channel" optimisation, always seems to do more bad than good.
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i got the upgrade after listening to ur video. Ignore th speed test, sky used to reach all parts of my house. Virgin is poor actually very poor. TV interface is bad as well. Not listening to your advice again.
Our home's connection has been bottlenecking our speeds across two different ISPs. We're on Sky at the minute, and while we get zero packet loss and low pings, we never exceed 25mbps down, and we often get around 5mbps up. Virgin is nearly done adding our home to their network though, when I heard they were working on our area I became very excited. When our Sky contract ends, I'm definitely going to consider switching, as I crave faster speeds, and the ability to use a third-party router. Thanks for this very informative video!
It's nice you have Virgin, although when I used to have it, during 2020, it had a load of problems, but that was on the Hub 3. Let's hope the Hub 5 is better for those who are still with Virgin, as that Hub has WiFi 6 in it.
You’re absolutely right Virgin are horrible when it comes to gaming, high ping (20-60) Other providers you getting like 5-10 ping. Until today i still don’t understand why Virgin ping are so high
Hi, you should look at this play, it is 37 pounds a month for an 02 sim 10gb and virgin 362mgbs and tv and phone line also the flappy thing is the password
Welcome to the FTTH club! I had to replace the ISP router with an Edgerouter 4 to get the best out of the gigabyte fibre. Now the 2Gb speed is available waiting on the Dream machine pro SE for the 2.5 Gb WAN port.
Really informative, thank you. Currently with Sky, but moving house and the only real option for broadband in the area is with Virgin. Now having to decide whether to go with Virgin for tv as well or have Sky Q (or Glass). As someone who's never been with Virgin, the prospect of mixing providers is daunting. May just go with Virgin for everything. If I do, I'll be sure to use your referral code 👍
Virgin Media have brilliant broadband and phone, the phone has never gone wrong and the broadband has only been an issue a couple of times. Thats the good bit. Customer service is absolute s**t, every time and I do mean every time you talk to them to resolve something, like an upgrade or something they cock up every time. It look 6 months to resolve the last issue. Just changed the wifes phone to O2 from Virgin and they are upgrading the broadband from the 600mbs to the 1000, so we will see how that goes when the new kit turns up on Tuesday.
@@billdoodson4232 Yeah, have heard the customer service is really bad. Ended up going all in with the Volt 2 bundle as getting Sky TV and Virgin broadband separately was a lot more expensive. Had some trouble explaining what I wanted over the phone due to language barriers as they're customer service reps seem to be based abroad (order 1 gig package, but they called back a week later informing me that they will do a free upgrade to 1 gig for me from whatever mbps they had put me on 🥴) Getting it hooked up next week (after a 2 week delay), so I'll see how it turns out 😬
@@petecod Yes really happy, no issues with the connection and amazing speeds. Can especially tell when downloading games. Used to take hours for updates and downloads; I think the longest I've waited with Virgin was around 20 mins. The TV is hard to get used to ie: channels have all moved (movies were 301 now 401, sports were 401 now 501 etc), no scrolling through favourites and no easy way of seeing what's being recorded, but I guess this will all come in time. Saying that I now have all the movies, sports and many other channels I never had before on a great deal 👍 Overall very impressed with it all.
I've had virgin for years, got the 200mbps broadband. Quick enough for me, its the WiFi which is awful. I'm only in a 2 bed flat, find we need range extenders in every room else it just doesn't work. 1000mbps is ridiculous!
I'm even more excited for my installation now, hopefully it allows livestreaming as perfect as my current provider does (it's ASK4 uni accommodation WiFi)
I'm on Gig 1 and just got the Hub 5 (after a year on the plan!) and the difference is amazing. So much better than the terrible Hub 4! The LAN ports on the hub 4 also max out at 940 mbps. Also worth mentioning that on the hub 4, the fan is at the bottom so keeping the hub on thick carpet could affect its cooling capability.
There well done for doing them drop outs I wouldn’t ever go back to virgin no matter how good they say they make there wifi. That just bs they only all for the money there wifi. Drops out more then. Most wifi I’ve been with like I’m happy to stick with 500mbps with sky so gotta agree with u man
I was with virgin media for 5 years I had so many problems Lila connect fitted there fibre in my street so I signed up with Lila connect and I’ve never looked back it’s amazing the speed wired is 950 down 925 up and Wi-Fi speed was 850 down 900 up I’m glad you are happy with virgin and hope it lasts for you bud 1 sub
Nice one 🙂👍 Might be worth you contacting Virgin to see if they can send you out their latest Hub 5 router. Apparently it's much better than the older Hub 4. If you can't get one now, then you should get one for free in the near future.
Really wish i could get virgin broadband but they refuse to as it would cost too much to bring the cable to the house. Maybe something i fund in years to come as a few grand and as speeds develop i don't want to be left behind. One time virgin agreed to but once they found out the cost (day before set up) they cancelled it all and almost lost phone number and had no broadband (they also paid out our contract at the time so that was aligned to end as we got connected). The prices virgin offer for full tv and broadband packages are very competitive. With preloading its made me needing these speeds less necessary and i can always download overnight. However with game streaming i would definitely need gigabit. Could test game streaming as a video as through gamepass you can actually stream games. We currently have around 65mbps bt broadband which for most stuff is just enough but that's about it.
The hub Ethernet ports only allow 1000mb connect via Wi-Fi and it should get closer to the 1gig mark the hub to the computer speed ( as long as you are getting good Wi-Fi signal to the computer)
Just found a good O2 sim deal on uswitch which was £8 a month for 20gb, unlimited text and calls for 12 month minimum contract. Called them to set up volt and already doubled the data to 40gb, just waiting for virgin upgrade now
UA-cam just put me this video on main .I see you have now 1gbit so you are doing rock and roll .Anyway got msg for you .Never ever use official modem/router in 1 from provider .I recommend you to use ASUS routers .Here is why .Support more than 1gbit speed and ax wifi .Not mention absolutely astonishing wifi beam range .Later you can make aimesh connection which means you can connect everywhere at home .Cheers
Thanks for this, just looking at upgrading my M350 to this.. Might need to bin off the google wifi though as its a being a bit of a dog dog. . Ive weirdly just been watching you on carwow too ... proper made me double take 🤣🤣
They are bringing out a new Hub 5 very soon,so hopefully that will be an improvement over the one I currently have,and will definitely be doing a dedicated video on that
Hello buddy, good review. I have the virgin 1gb broadband but I get no where as fast on my xbox running all over the place from 200 to 500. Just wondering if its the cable? Which cable so you use? Thanks 👍
@@TobyMoth-me Do you know if you are getting the Hub 4 or Hub 5? Also if you have any dead spots in your house,then be sure to contact Virgin as they should supply you WiFi pods that form a Mesh system,and those should be free on the Gig1 plan.
@@TheTechGiantUA-cam thanks for the advice mate, i am getting the hub 4 but i asked if i can get the hub 5 when it is out. dont really like the fact that the router is a bottleneck haha but at least they will rectify it when it is out
@@matthew6994 probably not, I mean anyone who wants/has broadband in their homes, has multiple devices connected up, so you don’t want limits really, or have to worry about watching how much you use, it’s bad enough doing that on a phone, never mind a home broadband setup
Nice video have you tried cityfibre yet I just signed up to a company called pure broadband they are offering 900 down 900 up for £45 per month not really sure what to expect tbh but going from bt 34mbps been a long time coming xD
I was supposed to get city Fibre. However the Fibre was not bought up to my property yet, what a bummer. So stuck with virgin m350 package been rock solid.
The virgin media engineer who came out to see why my newly installed hub 4 (1gb download) was only getting under 500mb on wi fi. He explained that almost nobody will get 1gb until the hub 5 is fully distributed. He didn't recommend it though as there's loads of teething problems ie drop outs etc. So Virgin are knowingly rolling out contracts that they know they cannot meet terms on. Shoddy.
That’s not shoddy at all. Speeds aren’t guaranteed through WiFi. That would just be impractical to guarantee. They’re guaranteed through wired. If you’re getting black spots then if you ring up you can get up to 3 WIFI pods (WIFI intelligent link) included in your G1 package. I’m getting about 500mbps upstairs wireless (just installed a pod that’s improved signals greatly). But Ethernet connection gives me over 1000. The terms are minimum speeds are about 546mbps minimum download speed guaranteed to the property and if it drops below that 3 days in a row you’re eligible for auto comp….and can leave without penalty after 30 days if they can’t fix it.
@@FouTarnished The Gig1 minimum guaranteed speed is about 565mbps, if I remember right. So you’d be getting well over what you’d be guaranteed at a tiny bit under the gig. Mine is consistently around the 1140 mark. Virgin agents use SamKnows Realspeed to run line tests and speed tests to the property, too. So it’s worth us doing that too as we’ll then see our line activity too if something may not be right. Other than that it tests the line speed and the speed to your device simultaneously. To be honest though, Virgin aren’t really selling Gig1 at the moment or upgrading due to the huge shortages of Hub 4s.
I’ve got Sky broadband, FTTP. It’s fantastic speed I’m currently getting 470 Mbps to 520 Mbps per second on Wi-Fi Speed alone and upload l get 100 mbps to 107mbps and through Ethernet cable, I’m getting 845mbps download speed My package is 900mbps Upload speed same 100 Mbps to 107 Mbps
We live at the end of a long road. Virgin installed their fast fibre but the old biddy next year didn't want it so me and a other neighbour who is an IT guy got nowt. Apparently they would have only had to add on another 8 metres of cable. 😢😢😢😢
Don’t forget you can get 3 pods free as well they certainly help as a mesh I’m hopefully getting the hub 5 next week then I will order the plume WiFi 6 pods as well hopefully 🙏 and swap out my 3 superpods
I have just had a pod delivered today,but will probably need more. I was told by Virgin that I would get a Hub 5,yet come installation day they gave me a Hub 4. When I contacted them about it they told me they knew nothing at all about a new Hub 5. Have Virgin said you are definitely getting one,and did you have to contact them about it,or did they contact you?
@@TheTechGiantUA-cam that’s virginmedia for you the CS are shocking they don’t know their arse from their elbows the hub5 is on a soft launch so invite only at the moment until 2022 then the flood gates open
@@wakaflockaproject never received it mate they messed up as the hub 5 doesn’t work with the superpods and the landline so I had a cancellation email so waiting like everyone else for the next wave release
@@MrHoudinidog i chucked my hub 4 in modem mode. Bought an Asus router. It'll outperform even the hub 5. I signed up with the business contract. They'll be sending me the hitron Router. The hub 3/4 are terrible
Congrats on the upgrade, fantastic speeds👍🏻 Does that Samknows speed test not work if your router doesn’t support it? We’ve got Sky super fast broadband, and I was trying to check the speed on that website on my iPhone, but it just searches for 30seconds or so then says “no router found”?
I use a TP-Link Triband router instead of the supplied Virgin router, and it makes a MASSIVE difference. Speeds hold up better, and the range is much, much greater. You can get a triband router for around £200, and it will transform your wireless internet.
Iv'e been sent something very special to replace the Virgin router. Just waiting for builders to finish some work in our home and will be showing it on the channel.
Are you able to configure the Hub to give you dual Wi-Fi as some of my appliances (smart bulb) use 2.4Ghz and 5.0Ghz is the normal fast speed? How good is the range in your home? Any dead Wi-Fi spots? Did Virgin provide you with additional pods to cover weak zones?
I considered the Volt package as my contract with 3 was ending and I have a Virgin hub 4 for my broadband but 02 contracts are for three years and to renew my contract with 3 was for two yet the price for a new phone was very similar per month. That meant another £200 for the same new phone if I switched. A no brainer really. 350mbps as I have with Virgin is more than enough. You do get to the situation where your Internet speed is faster than the equipment you are using like my xbox 1x or my new phone. The problem that really needs sorting is WiFi. Not enough range or strength. It's still the weakest link in Internet usage.
Thank you. Excellent video. Please can i ask you for a follow up video showing speeds on a few devices in different rooms if possible. Or just via mobile but in different rooms and distance.
I will be doing another video soon where i test it out as you have mentioned,and then again afterwards using the Virgin Mesh Pods. Just waiting on some more Pods to arrive.
HI From my Experience of Upgrading with Virgin Support is a nightmare , at the moment usinsg a super hub 3 and getting a dowload speed via lan of 600 mbps , so i guess i wont see a real increase in speed , thank for the video
Hi l with Sky boardband and am getting 470mbps to 520mbs on Wi-Fi Through an ethernet cable, I’m getting 845mbps I am on 900mbps package My upload speed is 100mbps to 107mbps You might want to look at having Sky Broadband I got hub 5 Today l just upgraded to sky Max which is the latest wifi 6 It’s a win win which will increase my speed even faster🎉🎉🎉
I’ve just got gig1 with virgin and hub 4. Looking at getting a mesh system. Probably tp link x50 or 60. Would I need to put the hub 4 into modem mode or isn’t this necessary? If I do have to, would I connect all the mesh system up first and then put the hub 4 into modem mode last?
Hello tech giant, what was today's update for lg 8k tvs if you know what they are for me please I couldn't find them on lg website and I had called lg phone line they couldn't tell me on what there updates was can you help me out please
@@TheTechGiantUA-cam fingers crossed that’ll help!! I was on Sky broadband years ago and haven’t looked back to be honest! I just took the 500Mb package with virgin and it does everything my family needs
I've only had the hub 4 for a few months and aside from a couple of outages at their end I'm pretty satisfied. I think I'll wait until requesting the hub 5 so they can sort out any glitches first. I won't get any speed improvements unless I want to pay more money so I'm in no rush. It's wifi that's the problem. 280mbps+ in line of sight of the hub but go into another room and it drops to around 25. Pathetic.
I have the 1 Gig and have never been so disappointed in my life. The WiFi buffers constantly and the ethernet disconnects often. I pay £62 per month just for the Internet.
@@TheTechGiantUA-cam I have contacted a few times, they boosted the signal and sent a WiFi booster but still no good. I think the router is faulty as it gets 1150mbps to the router and 1Gb out but disconnects often and buffers.
How many devises can you have in your home before the speeds drop & what's the coverage like? I have Virgins 200mbps & have a very modern home with many devices, result slow speeds. Contacted Virgin last week about this, they recommended I remove some of my devices, how modern of Virgin. SO be aware if you're going to take out Virgin broadband. I still have a while before my current contract ends with Virgin. Therefore, if Virgin don't sort out this issue, I'll be moving to another provider.
Just got this for 30 quid a month, no upfront cost, was on 500Meg but they sent me a new hub and bumped the speed up to a 1 Gig, amazing considering i was paying BT - 27 quid a month for 50Mnps haha, this is insane for me and loving every second
@@xsilent0978 won't work if you in a contract because early disconnection fees will be applied u do this if they up the price mid contract or end of your contract
why didnt they put 2.5 gigabit ports, the wifi on the router is terrible, but the biggest things to take into account is the customer services from VM which is terrible, I have had the 1gig for over a year, yes it reliable, reasonably priced, but the router is not fit for purpose. I use the router in modem mode via nest wifi other wise I'm losing 30-40% of my speed, once virgin realise the hub 5 with 2.5 ports then it will be such a better propersition
@@TheTechGiantUA-cam I’m thinking of getting gig1 package I’d be using LAN with my ps5 what’s the ping like as I game abit I’ve seen ppl say it’s horrible others saying it’s the best don’t know what to believe
been on VM for years and had 1gig for over a year now but the upload speed made me get FTTP from talktalk which give 1gb download and 100upload, lower ping aswell since its fully FTTP, THE VM Hub 4 and Hub 3 alwyas has issues like the router restarts by itself or i lag randomly.
@@wakaflockaproject on VM or FTTP from openreach ? VM i would like get 10MS TO 15MS on most games, whoever FTTP gets me a lower ping since its FULL FIBRE
Wait until Virgin hammer your bill when your contract expires. Just left Virgin after nearly twenty years, moved to Three 5G broadband, unlimited downloads for £21 per month.
Yes, but if you have upgraded from their 500mbps it's a fault on the system that doesn't Sent the new 5.0 router, and you will be stuck with your old one unless paying a £40 one off charge
I've just moved away from Virgin after some 6 years of constant drop outs and issues. Would avoid at all costs. Got BT installed 2 days ago and I get 1000 in the garden where virgin couldn't even reach!
thats the thing with virgin. in my experience the service and reliability is the best with dropouts being very very rare. I was with sky before and had a dropouts every few days and everyone I know who has been with BT complained about dropouts. The biggest things that holds virgin media back imo is the routers/modems are utter shite and the upload speeds should be better.
Use my referal code when ordering Virgin services and we BOTH get £50 each ! aklam.io/w27wKT
Do u have a video where u show us how to set it up mine is solid red and I've no idea what is wrong.
I’m a sky customer and I’m due an upgrade and virgin have just started putting virgin in my area. I didn’t need a video to seek the deal as I know sky is shot but great video for showing tech spec and speed.
Hats off to you guys for helping the guy with the moped.
Nice speeds you got there...just about beats my 36Mbit per sec download :(
Crazy Fast Internet 6 hours to download a full game (Sky.) To 17 minutes with Virgin. No brainer sign me up. Great Channel BTW
It's great Paul isn't it!? I've had gig 1 for about 10 months now. It's amazing, but the main issue is the router not being able to provide those speeds and range. For the meantime, virgin gave me 2 wifi pods for free, but I'm looking for forward to their WiFi 6 router (hub 5) which should be released in 2022
Yes I mentioned about it not being able to do over 1gig,but like you said,the Hub 5 should be out soon.
I will be covering the Pods in another video 🙂
Will ask about the Hub 5 next year
I bought an ASUS Wi-Fi 6 router and ran the hub 4 on modem mode connected to it. Far better than the Virgin hub 4 if you want to maximise your speeds and get far better range.
The wifi pods are garbage, I was part of the test group for them. Shows as a 5ghz connection but the pod itself only connects to your hub at 2.4ghz so can never get a true speed. Best option is to always use the Hub as a modem with your own better router in place.
@@AsR3DaS I had the new WiFi Pod sent to me, I spent 40 minutes to a 2nd line engineer trying everything but we concluded for absolute certain that the pods made things worse, before phoning I even followed the manual of waiting a few days, using on a socket on its own for less interference and positioning about midway but constantly I got less than half the speed than I would if I connected all the way to the superhub.. very odd and I also dislike any of the "smart channel" optimisation, always seems to do more bad than good.
Your channel has grown so much, keep up the good work man! Also, slow down on those weights before you be the next actor for the hulk 😂
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@Jo Bloggs 1 measly gig?
You do know that the Gig1 is the speed you get as in over 1000 Mbps ,and not the amount you can download per month.
so your code is valid just for new customers or existing customers ? Because i want to upgrade mine 350m package to 1gb package
@Jo Bloggs I pay £32 a month for a 1GIG
i got the upgrade after listening to ur video. Ignore th speed test, sky used to reach all parts of my house. Virgin is poor actually very poor. TV interface is bad as well. Not listening to your advice again.
Hm
I have a lg cx with ps5 and gig1 roadband I love my setup. Ps5 never gets below 900mb for me. Love the channel mate keep up the great work
Yeah I don't think I could go back to anything slower
Our home's connection has been bottlenecking our speeds across two different ISPs. We're on Sky at the minute, and while we get zero packet loss and low pings, we never exceed 25mbps down, and we often get around 5mbps up.
Virgin is nearly done adding our home to their network though, when I heard they were working on our area I became very excited. When our Sky contract ends, I'm definitely going to consider switching, as I crave faster speeds, and the ability to use a third-party router.
Thanks for this very informative video!
It's nice you have Virgin, although when I used to have it, during 2020, it had a load of problems, but that was on the Hub 3. Let's hope the Hub 5 is better for those who are still with Virgin, as that Hub has WiFi 6 in it.
Funny enough I've just requested the new Hub 5
@@TheTechGiantUA-cam can you do a vid when you get it
I find with Virgin there ping spikes my friends are on virgin and they get them often.
You’re absolutely right Virgin are horrible when it comes to gaming, high ping (20-60)
Other providers you getting like 5-10 ping. Until today i still don’t understand why Virgin ping are so high
@@MrAnasamla my ping with virgin is low (between 20-36) but every so often will spike up and jitter a lot then all of a sudden stops
@@FazMusicandGaming
If you’re with any other providers (like BT, hyperoptic, sky, community fibre…) you’re be getting 5-10 ping
@@MrAnasamla Idk what to do about the jitter coming from unstable ping. It's so garbage
Well atleast they are better then sky who my friends who run sky straight up crash their games
Hi, you should look at this play, it is 37 pounds a month for an 02 sim 10gb and virgin 362mgbs and tv and phone line also the flappy thing is the password
Welcome to the FTTH club! I had to replace the ISP router with an Edgerouter 4 to get the best out of the gigabyte fibre. Now the 2Gb speed is available waiting on the Dream machine pro SE for the 2.5 Gb WAN port.
Should of requested the hub 5 so much better, it’s only £35 to purchase it from them, i bought one last week, the Wi-Fi range a lot better
I did at the time.
They said I couldn't have one as they were only just in the testing phase
Really informative, thank you. Currently with Sky, but moving house and the only real option for broadband in the area is with Virgin. Now having to decide whether to go with Virgin for tv as well or have Sky Q (or Glass). As someone who's never been with Virgin, the prospect of mixing providers is daunting. May just go with Virgin for everything. If I do, I'll be sure to use your referral code 👍
Virgin Media have brilliant broadband and phone, the phone has never gone wrong and the broadband has only been an issue a couple of times. Thats the good bit. Customer service is absolute s**t, every time and I do mean every time you talk to them to resolve something, like an upgrade or something they cock up every time. It look 6 months to resolve the last issue. Just changed the wifes phone to O2 from Virgin and they are upgrading the broadband from the 600mbs to the 1000, so we will see how that goes when the new kit turns up on Tuesday.
@@billdoodson4232 Yeah, have heard the customer service is really bad. Ended up going all in with the Volt 2 bundle as getting Sky TV and Virgin broadband separately was a lot more expensive. Had some trouble explaining what I wanted over the phone due to language barriers as they're customer service reps seem to be based abroad (order 1 gig package, but they called back a week later informing me that they will do a free upgrade to 1 gig for me from whatever mbps they had put me on 🥴) Getting it hooked up next week (after a 2 week delay), so I'll see how it turns out 😬
@@3rdDwarf after 1 month how do you find virgin internet. Is it a reliable connection?
@@petecod Yes really happy, no issues with the connection and amazing speeds. Can especially tell when downloading games. Used to take hours for updates and downloads; I think the longest I've waited with Virgin was around 20 mins.
The TV is hard to get used to ie: channels have all moved (movies were 301 now 401, sports were 401 now 501 etc), no scrolling through favourites and no easy way of seeing what's being recorded, but I guess this will all come in time. Saying that I now have all the movies, sports and many other channels I never had before on a great deal 👍
Overall very impressed with it all.
Problem with virgin is drilling holes all over your house for the wires, everything should be wireless in this day and age
I've had virgin for years, got the 200mbps broadband. Quick enough for me, its the WiFi which is awful. I'm only in a 2 bed flat, find we need range extenders in every room else it just doesn't work. 1000mbps is ridiculous!
Buy a Asus router. Problem solved
I'm even more excited for my installation now, hopefully it allows livestreaming as perfect as my current provider does (it's ASK4 uni accommodation WiFi)
I'm on Gig 1 and just got the Hub 5 (after a year on the plan!) and the difference is amazing. So much better than the terrible Hub 4! The LAN ports on the hub 4 also max out at 940 mbps. Also worth mentioning that on the hub 4, the fan is at the bottom so keeping the hub on thick carpet could affect its cooling capability.
Congrats 👏welcome to the V.M family
May I suggest you get a wifi mesh router it can help if you got dead zones in the house
I have have enquired about mash system 🙂
I’ve heard terrible things with their 1 gig router, which is why I’ve held onto 500mb for now. Hope you have better experience.
What issues have you heard of mate?
@@TheTechGiantUA-cam constant connection drop outs
There well done for doing them drop outs I wouldn’t ever go back to virgin no matter how good they say they make there wifi. That just bs they only all for the money there wifi. Drops out more then. Most wifi I’ve been with like I’m happy to stick with 500mbps with sky so gotta agree with u man
@@evolution_10yt4 router is the issue. Mine has been solid
@@evolution_10yt4 Get a different router, simple, stuff that they include is....well..shit, like everywhere.
I was with virgin media for 5 years I had so many problems Lila connect fitted there fibre in my street so I signed up with Lila connect and I’ve never looked back it’s amazing the speed wired is 950 down 925 up and Wi-Fi speed was 850 down 900 up I’m glad you are happy with virgin and hope it lasts for you bud 1 sub
Wow that's great just signed up with gig1 2days ago 😀 30 of May the last day with sky ..can't wait
Nice one 🙂👍
Might be worth you contacting Virgin to see if they can send you out their latest Hub 5 router. Apparently it's much better than the older Hub 4.
If you can't get one now, then you should get one for free in the near future.
Nothing beats Hyperopic with 1Gb/s BOTH WAYS
If it's available where you live that is...
Really wish i could get virgin broadband but they refuse to as it would cost too much to bring the cable to the house. Maybe something i fund in years to come as a few grand and as speeds develop i don't want to be left behind. One time virgin agreed to but once they found out the cost (day before set up) they cancelled it all and almost lost phone number and had no broadband (they also paid out our contract at the time so that was aligned to end as we got connected). The prices virgin offer for full tv and broadband packages are very competitive. With preloading its made me needing these speeds less necessary and i can always download overnight. However with game streaming i would definitely need gigabit. Could test game streaming as a video as through gamepass you can actually stream games. We currently have around 65mbps bt broadband which for most stuff is just enough but that's about it.
Hey Paul. All the time I was thinking what kind of actor you look like and I remembered. You are a little bit like Danny Webb
: D
they want $100 a month for gigabyte internet here in San Diego California
kinda worth it
Good on you big man, I've got Sky @ 6Mbps.
Thanks mate.
Do you find it an issue with the speeds you get?
I got the news sky ultra plus mbps of up to 500 don’t have no issues
It would be quicker to send a raven 🤣 i feel you pain though used to be with sky
I can imagine the future with terra1 wifi speeds
The hub Ethernet ports only allow 1000mb connect via Wi-Fi and it should get closer to the 1gig mark the hub to the computer speed ( as long as you are getting good Wi-Fi signal to the computer)
We're on this too... I'm on the Volt Package . Yeah o2 and VM have merged
Best mesh for this under £400
Just found a good O2 sim deal on uswitch which was £8 a month for 20gb, unlimited text and calls for 12 month minimum contract.
Called them to set up volt and already doubled the data to 40gb, just waiting for virgin upgrade now
My family is planning on switching to Virgin form talktalk should we
UA-cam just put me this video on main .I see you have now 1gbit so you are doing rock and roll .Anyway got msg for you .Never ever use official modem/router in 1 from provider .I recommend you to use ASUS routers .Here is why .Support more than 1gbit speed and ax wifi .Not mention absolutely astonishing wifi beam range .Later you can make aimesh connection which means you can connect everywhere at home .Cheers
Hi bro great vid, the red tag is your wifi and router info, just pull it out, it should slide out revealing tech info.
Mine doesn't pull out, and all the info you mention is written on the bottom of the router
my lgc1 is asking if I want to update but I normally watch your video first but you haven't put one out yet version 03.20.65. thanks tech giant
That speed is insane. Bt days are numbered
got this exact bundle, but i replaced their router with a netgear rgaming router that is able to support the speeds availablw
Interesting video, thanks 👍🏼. Might have to upgrade to this
Thanks for this, just looking at upgrading my M350 to this.. Might need to bin off the google wifi though as its a being a bit of a dog dog. . Ive weirdly just been watching you on carwow too ... proper made me double take 🤣🤣
Really good video. Virgin are rolling out over here in NI shortly. Interested to know how the router performs with Wi-Fi too.
They are bringing out a new Hub 5 very soon,so hopefully that will be an improvement over the one I currently have,and will definitely be doing a dedicated video on that
Wish i could get these speeds where I live much easier downloading a game that quick
I must admit,it is bliss not having to wait hours and hours to download a game that you just want to get on and play.
Hello buddy, good review. I have the virgin 1gb broadband but I get no where as fast on my xbox running all over the place from 200 to 500. Just wondering if its the cable? Which cable so you use? Thanks 👍
thanks for the referral code just signed up today and you saved me some money
Thank you very much mate as it has also helped me out 👍
I've just received a notification from Virgin of the order 🙂
What speed did you go for mate?
@@TheTechGiantUA-cam i got gig1 waiting for the stuff to arrive before i do a speed test
@@TobyMoth-me Do you know if you are getting the Hub 4 or Hub 5?
Also if you have any dead spots in your house,then be sure to contact Virgin as they should supply you WiFi pods that form a Mesh system,and those should be free on the Gig1 plan.
@@TheTechGiantUA-cam thanks for the advice mate, i am getting the hub 4 but i asked if i can get the hub 5 when it is out. dont really like the fact that the router is a bottleneck haha but at least they will rectify it when it is out
Our hub 4 is just showing a solid red colour, don't understand why we can't get it working at all
Wow Paul That Is Incredible
Absolutely brilliant video very informative 👍
I'm getting the hub 5 tomorrow(8th dec) it's sposed to be even more faster
sam is coming to my house all because of you
Is that a good thing, or a bad thing 😄
Awesome Video Paul, Many congratulations! Is there a data download cap per month on your new internet? or is it unlimited?
Unlimited 🙂
@@TheTechGiantUA-cam be abit pointless having 1gig connection that has a download cap😂
@@jonnygti I didn't think ISP's now had 'download caps' like of yesteryear?
@@matthew6994 probably not, I mean anyone who wants/has broadband in their homes, has multiple devices connected up, so you don’t want limits really, or have to worry about watching how much you use, it’s bad enough doing that on a phone, never mind a home broadband setup
Nice video have you tried cityfibre yet I just signed up to a company called pure broadband they are offering 900 down 900 up for £45 per month not really sure what to expect tbh but going from bt 34mbps been a long time coming xD
I was supposed to get city Fibre. However the Fibre was not bought up to my property yet, what a bummer. So stuck with virgin m350 package been rock solid.
The virgin media engineer who came out to see why my newly installed hub 4 (1gb download) was only getting under 500mb on wi fi. He explained that almost nobody will get 1gb until the hub 5 is fully distributed. He didn't recommend it though as there's loads of teething problems ie drop outs etc. So Virgin are knowingly rolling out contracts that they know they cannot meet terms on. Shoddy.
What speeds are you getting when wired?
That’s not shoddy at all. Speeds aren’t guaranteed through WiFi. That would just be impractical to guarantee. They’re guaranteed through wired.
If you’re getting black spots then if you ring up you can get up to 3 WIFI pods (WIFI intelligent link) included in your G1 package.
I’m getting about 500mbps upstairs wireless (just installed a pod that’s improved signals greatly). But Ethernet connection gives me over 1000.
The terms are minimum speeds are about 546mbps minimum download speed guaranteed to the property and if it drops below that 3 days in a row you’re eligible for auto comp….and can leave without penalty after 30 days if they can’t fix it.
I'm on the hub 4 and getting 944mbps so pretty much a gbps I think that virgin engineer was covering his own back more than likely
@@FouTarnished The Gig1 minimum guaranteed speed is about 565mbps, if I remember right. So you’d be getting well over what you’d be guaranteed at a tiny bit under the gig. Mine is consistently around the 1140 mark.
Virgin agents use SamKnows Realspeed to run line tests and speed tests to the property, too. So it’s worth us doing that too as we’ll then see our line activity too if something may not be right. Other than that it tests the line speed and the speed to your device simultaneously.
To be honest though, Virgin aren’t really selling Gig1 at the moment or upgrading due to the huge shortages of Hub 4s.
Won’t be as reliable as your sky I guarantee it! Virgin are pretty fast but upload aren’t great. Never have a problem with BT
I’ve got Sky broadband, FTTP. It’s fantastic speed
I’m currently getting 470 Mbps to 520 Mbps per second on Wi-Fi Speed alone and upload l get 100 mbps to 107mbps and through
Ethernet cable, I’m getting 845mbps download speed
My package is 900mbps
Upload speed same 100 Mbps to 107 Mbps
does anyone know if virgin will install direct to an upstairs room? I already have one of their brown boxes at my front door.
Waiting for this and sky ultrafast to come to my street. Will compare offers.
Best that Sky could offer is the 67Mbps that we were already on.
We live at the end of a long road. Virgin installed their fast fibre but the old biddy next year didn't want it so me and a other neighbour who is an IT guy got nowt. Apparently they would have only had to add on another 8 metres of cable. 😢😢😢😢
What a nightmare for you
Don’t forget you can get 3 pods free as well they certainly help as a mesh I’m hopefully getting the hub 5 next week then I will order the plume WiFi 6 pods as well hopefully 🙏 and swap out my 3 superpods
I have just had a pod delivered today,but will probably need more.
I was told by Virgin that I would get a Hub 5,yet come installation day they gave me a Hub 4.
When I contacted them about it they told me they knew nothing at all about a new Hub 5.
Have Virgin said you are definitely getting one,and did you have to contact them about it,or did they contact you?
@@TheTechGiantUA-cam that’s virginmedia for you the CS are shocking they don’t know their arse from their elbows the hub5 is on a soft launch so invite only at the moment until 2022 then the flood gates open
@@MrHoudinidog how's the hub 5?
@@wakaflockaproject never received it mate they messed up as the hub 5 doesn’t work with the superpods and the landline so I had a cancellation email so waiting like everyone else for the next wave release
@@MrHoudinidog i chucked my hub 4 in modem mode. Bought an Asus router. It'll outperform even the hub 5. I signed up with the business contract. They'll be sending me the hitron Router. The hub 3/4 are terrible
Congrats on the upgrade, fantastic speeds👍🏻
Does that Samknows speed test not work if your router doesn’t support it? We’ve got Sky super fast broadband, and I was trying to check the speed on that website on my iPhone, but it just searches for 30seconds or so then says “no router found”?
Yes it is only supported routers it will work on.What those are i have not got a clue.
Can you show your Xbox settings? I mean picture setting etc :)
That is awesome as Tech Giant👌🏼🥂
How do you make the virgin hub 4 transformer work when it stops working after 12 hrs
I use a TP-Link Triband router instead of the supplied Virgin router, and it makes a MASSIVE difference. Speeds hold up better, and the range is much, much greater.
You can get a triband router for around £200, and it will transform your wireless internet.
Iv'e been sent something very special to replace the Virgin router. Just waiting for builders to finish some work in our home and will be showing it on the channel.
@@TheTechGiantUA-cam
An AX11000, perhaps?
Are you able to configure the Hub to give you dual Wi-Fi as some of my appliances (smart bulb) use 2.4Ghz and 5.0Ghz is the normal fast speed?
How good is the range in your home? Any dead Wi-Fi spots? Did Virgin provide you with additional pods to cover weak zones?
No split. Connection but you do get dual band
I considered the Volt package as my contract with 3 was ending and I have a Virgin hub 4 for my broadband but 02 contracts are for three years and to renew my contract with 3 was for two yet the price for a new phone was very similar per month. That meant another £200 for the same new phone if I switched. A no brainer really.
350mbps as I have with Virgin is more than enough.
You do get to the situation where your Internet speed is faster than the equipment you are using like my xbox 1x or my new phone. The problem that really needs sorting is WiFi. Not enough range or strength. It's still the weakest link in Internet usage.
Oh
Thank you. Excellent video. Please can i ask you for a follow up video showing speeds on a few devices in different rooms if possible. Or just via mobile but in different rooms and distance.
I will be doing another video soon where i test it out as you have mentioned,and then again afterwards using the Virgin Mesh Pods.
Just waiting on some more Pods to arrive.
If your only getting 60mb on the 1gb what can be the issue even when connected direct to hub via laptop, tried the restart etc...
HI From my Experience of Upgrading with Virgin Support is a nightmare , at the moment usinsg a super hub 3 and getting a dowload speed via lan of 600 mbps , so i guess i wont see a real increase in speed , thank for the video
Hi l with Sky boardband and am getting 470mbps to 520mbs on Wi-Fi
Through an ethernet cable, I’m getting 845mbps
I am on 900mbps package
My upload speed is
100mbps to 107mbps
You might want to look at having Sky Broadband
I got hub 5
Today l just upgraded to sky Max which is the latest wifi 6
It’s a win win which will increase my speed even faster🎉🎉🎉
Replace with hub 5 and thank me later
I’ve just got gig1 with virgin and hub 4. Looking at getting a mesh system. Probably tp link x50 or 60. Would I need to put the hub 4 into modem mode or isn’t this necessary? If I do have to, would I connect all the mesh system up first and then put the hub 4 into modem mode last?
Is this FTTH/FTTP ? 2:11 seems to have coaxial cable connection though.
Great video as usual, I think the red tab that sticks out has the wifi password on it if you pull it out? I might be wrong
Thanks for the suggestion mate,but unfortunately it doesn't come out,and the password is actually written on the bottom of the Hub itself.
It’s vm branding lads they have them on all new products 360 box and stream box
Im on the same internet, downloading the same game wired and its showing highest of 50MB/s do i need to set something up differently?
How has the virgin broadband been after your first year? Any drawbacks?
Hello tech giant, what was today's update for lg 8k tvs if you know what they are for me please I couldn't find them on lg website and I had called lg phone line they couldn't tell me on what there updates was can you help me out please
There’s gonna be a Hub 5 and I think it’s a free upgrade soon but I could be wrong
Yes it is meant to be free.
@@TheTechGiantUA-cam fingers crossed that’ll help!! I was on Sky broadband years ago and haven’t looked back to be honest! I just took the 500Mb package with virgin and it does everything my family needs
I've only had the hub 4 for a few months and aside from a couple of outages at their end I'm pretty satisfied. I think I'll wait until requesting the hub 5 so they can sort out any glitches first. I won't get any speed improvements unless I want to pay more money so I'm in no rush.
It's wifi that's the problem. 280mbps+ in line of sight of the hub but go into another room and it drops to around 25.
Pathetic.
Virgin super fast is ok as long as the server I tell quite a lot of people about our system as I work for Virgin putting in the fibre optic cables
Where in the county?
I have the 1 Gig and have never been so disappointed in my life. The WiFi buffers constantly and the ethernet disconnects often. I pay £62 per month just for the Internet.
Contact Virgin and see if they can give you the new Hub 5
@@TheTechGiantUA-cam I have contacted a few times, they boosted the signal and sent a WiFi booster but still no good. I think the router is faulty as it gets 1150mbps to the router and 1Gb out but disconnects often and buffers.
Ring them up and say you would like q discount I am only paying 37.99 a month for the exact same mate
if your after basic
use its pointless going for anything over 100
How many devises can you have in your home before the speeds drop & what's the coverage like?
I have Virgins 200mbps & have a very modern home with many devices, result slow speeds. Contacted Virgin last week about this, they recommended I remove some of my devices, how modern of Virgin. SO be aware if you're going to take out Virgin broadband.
I still have a while before my current contract ends with Virgin. Therefore, if Virgin don't sort out this issue, I'll be moving to another provider.
Nice one Paul 👍
Push for the hub 5.
Fair play very informative video
how are u getting samknows to work? all it says for me is your samknows device is offline
im also only getting max 400mbps fully wired instead of the advertised 1156mbps, upload is fine tho at 52mbps
How long have you had it installed for?
@@TheTechGiantUA-cam literally yesterday
Just got this for 30 quid a month, no upfront cost, was on 500Meg but they sent me a new hub and bumped the speed up to a 1 Gig, amazing considering i was paying BT - 27 quid a month for 50Mnps haha, this is insane for me and loving every second
How did you get it for 30 quid?
Did they reduce the price for you
£30 just for 1Gig not got landlines or anything else like volt 02 ?
@@xsilent0978 cancel wait for them to call u back make sure u have your notification for advertising on
@@formetoknow540 ok thanks
@@xsilent0978 won't work if you in a contract because early disconnection fees will be applied u do this if they up the price mid contract or end of your contract
why didnt they put 2.5 gigabit ports, the wifi on the router is terrible, but the biggest things to take into account is the customer services from VM which is terrible, I have had the 1gig for over a year, yes it reliable, reasonably priced, but the router is not fit for purpose. I use the router in modem mode via nest wifi other wise I'm losing 30-40% of my speed, once virgin realise the hub 5 with 2.5 ports then it will be such a better propersition
Yeah they should have released the Hub 5 with this package
Hi Could you tell me, what is the ping like when gaming online. Thinking about joining virgin media 1gig but see a lot of mixed reviews. Thanks
Same here for fifa.. I need a new connection at Newcastle upon T
Good video. Signed up to gig1 yesterday, was on same sky you were. Comes next month, looking forward to it.
You will love the speed increase, and it would be hard to go back to anything less.
@@TheTechGiantUA-cam I’m thinking of getting gig1 package I’d be using LAN with my ps5 what’s the ping like as I game abit I’ve seen ppl say it’s horrible others saying it’s the best don’t know what to believe
been on VM for years and had 1gig for over a year now but the upload speed made me get FTTP from talktalk which give 1gb download and 100upload, lower ping aswell since its fully FTTP, THE VM Hub 4 and Hub 3 alwyas has issues like the router restarts by itself or i lag randomly.
What ping are you getting
@@wakaflockaproject on VM or FTTP from openreach ? VM i would like get 10MS TO 15MS on most games, whoever FTTP gets me a lower ping since its FULL FIBRE
@@LilUziDirt any difference between city Fibre vs bt fttp
@@wakaflockaproject CityFibre offers symmetrical speeds (900-900) as openreach are still stuck with asymmetrical speeds (900-100)
We hsve the omf bundle 630bs
does the virgin wifi pods work with the hub 5
Wait until Virgin hammer your bill when your contract expires. Just left Virgin after nearly twenty years, moved to Three 5G broadband, unlimited downloads for £21 per month.
Just upgraded to gig1. Are they meant to send a gig 1 router as well?
Yeah you should get the new hub 5
Yes, but if you have upgraded from their 500mbps it's a fault on the system that doesn't Sent the new 5.0 router, and you will be stuck with your old one unless paying a £40 one off charge
I've just moved away from Virgin after some 6 years of constant drop outs and issues. Would avoid at all costs. Got BT installed 2 days ago and I get 1000 in the garden where virgin couldn't even reach!
thats the thing with virgin. in my experience the service and reliability is the best with dropouts being very very rare. I was with sky before and had a dropouts every few days and everyone I know who has been with BT complained about dropouts. The biggest things that holds virgin media back imo is the routers/modems are utter shite and the upload speeds should be better.
I am not going bullying you I guess I going shaggy dog 🐕 you I guess joking 😃 around great 👍 job
Review on what new oled update is think it’s 03.20.65
Definitely will be covering it
Love the channel, mate, but that router virgin provide is utter trash. Put it in modem mode and invest in a problem mesh system
Funny enough I've been sent what is meant to be tge best Mesh system money can buy.
I will be covering ut in a video soon 🙂
I have the same modem but in white here in Belgium. Do you also hear a fan running in the modem?
Can't say I do,but then again it is out in the hallway,so I'm not always near it to notice.
if you are there you should listen carefully normally you should hear the fan then
when working its great,
but it never works a carrier pigeon is faster.
We are on sky TV and broadband but there service is awful and keep upping the price every 6 months do u get TV with this package?
Not with the package that we are on.
But packages with TV are available.
@@TheTechGiantUA-cam so what do u do for normal tv?
get rid of the hub and buy a NETGEAR Nighthawk Pro Gaming XR500 or something similar, makes a HUGE difference!
Got a top of the line Netgear mesh system 😉
Will be on the channel soon