I had a quad core router 2.5ghz WiFi 6e etc, still playing on the quest 3 with no issues on pcvr wireless and just fast pvp matches on quest. No lag no stutter, I am using the hub 5 and is not much difference if any. You'd be better off buying some games or some ssd or something for your pc, rather than investing in a router. This hub 5 is good enough as it comes.
Tip: If a loudspeaker (or device) is closeish to the Hub 5 , just place a compass between them and move the speaker. Move them much further apart and see the difference in your conectivity to the internet especially the ethernet conections. I struggled for over a month with serious muti-daily intermittant conectivity. No problem since using a compass to part interferring devices. Please drop a short comment if this tip helps solve your problem.
Installed by virgin, I told. Them where I want it and they drilled a hole and put a cable. I also told them I want a bigger one so the guy was quite nice and he said yea I got you, u can always swap it anyway but whats the point if the one supplied matches ur needs.
Step up from the hub 4 to hub 5 is staggering. Only thing I didn't like is that the plug is bigger and made things awkward trying to keep it plugged in the same place as the hub 4 was.
Yeah u can get an extension cord, but the hub 4 had a literal psu attached to it, that bulky brick. This one has it internally. Idk the fact that I'm paying this money and I get a 2.5gb port wifi 6 and 3 free WiFi pods for my whole house, it's a win for me.
Question: If I source one of these, can I just replace my current HUB 3 with it? The internet is fine it's the router that can't is problematic, Virgin won't help , so I this possible?
If you are on gig 1 speed, call them and say you been promised a hub 5 when you upgraded your speed and it's been a couple of months and still didn't get it, they told me the same thing 3 months ago, got mine 2 or 3 weeks ago when I done the video. Also you can ask for WiFi pods, if you have gig 1 they are free and also you can get up to 3 of them. Bear in mind you need to have 2.4ghz and 5ghz combined in one network for them to work.
I received mine today after chasing them since December! I used the WhatsApp chat to order mine as I sent a screen shot on my contract where it stated with my GIG1 package I'd receive a HUB 5 and said it was false advertisement and they have to abide by their own contract!! It was only ordered a day ago as well! Hopefully can now get the speeds I pay for
@@christianbugress1926 I got mine today too, I threatened to cancel my contract and they sent and an engineer. He was quality, no questions asked, fitted hub 5 and fixed an issue with my line into the property. So far so good, hub 5 is performing v well
You don't have to have 1 gig speed to receive hub 5. According to my situation I received hub 3 on 2nd of September after old hub failed. today the 8th of September I've received hub 5. they told me because I have both virgin media broadband and an O2 mobile plan which I took from last month I'm eligible for exclusive Volt benefits. one of the benefit is a broadband speed boost to the next available level. SO they checked and decided that the WIFI hub I have can't quite handle the new speed and that's why they sent me a hub 5. speed before boost was 250MB now new speed is 350MB.
Ps5 should benefit, but gig 1 means u get 1000mbs top speed on tests, 2.5gb port means u get the best port that's it, ur limited to what virgin gives you I wouldn't expect more than 100mbs download from steam or battle net.
@@techroomuk spot on thanks for the info. I may have worded it wrong, I know the max speed will be roughly 1000mbps just wanted to know if I should use the 2.5 port on my ps5 or Steam deck when docked. I have seen some people with the Hub 5x that has a 10 GB port on the back but I've heard it doesn't work with the WiFi pods. I'm thinking of buying a Netduma V3 for gaming, have you used one and if so does it work well with Virgin Media?
@@Wolverine97. Using another router and having hub 5 in modem mode will stop you from using the pods, have 2 xbox, smart appliances, WiFi cameras, vr, laptops 2 pcs, etc hub 5 can handle, no real benefit on getting a router if u get the hub 5, unless you care about that 1 millisecond. But honestly I sold my 8 core router when I got the hub 5. Handles everything pretty well, I'd say just buy a ssd with the money or anything else bro.
@@techroomuk ok that's great info thanks again mate. It's hard trying to weed out the products that will actually have befits and the gimmicks. Much appreciated I'll just stick with hub 5 and see how it goes. Upgrading from 200 to gig 1 should be a decent upgrade in itself.
@@Wolverine97. That's more than enough for any person, I do call. Of duty while my smart stuff is on and I have the lowest lag on servers when I play. If u got a ps5 and u want a decent upgrade, I'd say get a Samsung 980 pro ssd 2tb or something like that. Samsung ssds are the best. Never failed me not even after 1000tb write on them. I'd also get a cat 8 ethernet cable from amazon to use from the 2.5gb port to the ps or the pc, a cat 6 or 7 are 2 3 quid less, what's the point, just get a cat 8 and ur sorted for life.
What wifi speed you getting without using a hard wire ? I can get 1gig speed with my hub 4 if I use a wired connection! shat the speed your getting without using a cable ?
When I use the cable I get 1.1 1.2gbs on WiFi I get about 750 - 820mbs, depends on the device. If u have hub 4 you should ask them to change it to hub 5, that's why you paying for gig1 anyway. Cheers
So nearly a year later, would you still recommend this device? Im shopping about for internet, i like to game online, so i need the best without any interruptions. No lag etc.. also, i want it wired and wireless. Wired for gaming and wireless for other bits around the house
If you live in London, you can get community fibre which is way faster and same amount of money, I still use virgin I play call of duty gig1 virgin is good 14ms latency in game, download speeds from steam or battle net are about 130mbs to 150, depends on ur processor and I keep my pc wired and rest of my house wireles and I have a lot of smart devices like camers Alexa etc and it handles well. Never experienced lag.
@@techroomuk yup exactly gig1 customers specially on the hub 5, soon or later you gonna see that sweet 100mbps upload speed That’s super lucky I’m on the m350 package which is good in enough for my needs 😄
@@bigmaxcc hopefully, I mean in Romania we had 1gb download speed and 300 plus upload 6 7 years ago. Got 10 euros a month. Hopefully virgin rolls out 2.5gb and 500mb upload, so i cant ske advantage of my networking setup. But yeah from 50 to 100 sounds good. How do you know this anyway?
jus ordered this, i currently use the hub 3 in modem mode and use another router as the distance for the wifi is so much better. whats the distance like in the 5? would i need the extra router you reckon?
If I get this should I still use my netgear X6 and use this as a modem? Or shall I just use this? I had a hub3 and put it in modem mode and use the netgear. Thanks
I had a quad core wifi 6 router when using the hub 4, now with this, I'm only using the virgin media one, is quite fast, I get full speed and great range, good for wireles vr gaming, has a 2.5gb port of ur pc has one like mine, you will get absolutely the best speed. Hub 5 it's their best until now, it's not perfect but if you are not a company that nerds lots of servers hooked up with cables and don't need extreme range over 100m, this will do just fine. Plus you can't use the WiFi pods if you are not using this hub 5 as a router (modem mode won't work with pods) (u can claim pods for free) if ur on gig ond
Have you come across the DHCP bug in the Hub 5? I have about 35 devices both wired and wireless and every few days to a week a couple of devices will not be connected and say "failed to obtain ip address" (both wired and wifi). You have to reset back to factory with the pin hole on the bottom of the Hub 5, reentered your chosen SSID and password and the all connect again.
Noapte never, might be a defective router, u should call them up? Ask for a router replacement, I also leave the router on factory settings, I just modify WiFi password and I keep the 2 bands merged in one and assign myself which delivce connects to which band in the router admin menu
@@techroomuk It's a shame I think I'm going down the road of "modem mode" and my own router again just like years ago with the Hub 3. With all the Hub 5 DHCP bugs reported on the Virgin Community Forum I'm not the only customer with the issue.
@@BenjyBoo why not change it? They will replace it for free, also call and ask for a discount for ur trouble. Ur not getting what's advertised... I never had problems with it, I had a 2fhz quad core router before and was uși g hub 4 în modem. Mode, I sold that router because this one has everything 2.5g and WiFi 6. I'm gonna change my router probably in 2024 when WiFi 7 becomes avabile
@@techroomuk I too thought by going with GIG1 and having the latest router with WiFi 6 and the 2.5gb port in the Hub 5 that it was going to be a better experience than the Hub 3 where I had to use my own router. So I upgraded thinking at least I won't have the extra cost of getting another more up to date router of my own. Other than the DHCP issue the Hub 5 has been quite impressive, I get a good signal in all rooms of the house and out into the garden. With the amount of people complaining about the DHCP issue I'm not convinced I will get tot he bottom of it. Another customer said they had to downgrade to the Hub 4 as the Hub 5 is well known for this DHCP issue. I will try Virgin again, I'll also accept trying another Hub 5, but I don't see why I should downgrade to the Hub 4 to solve the issue. If all else fails I will try static IP's for all my devices and turn off DHCP, and if that doesn't work I would rather keep the Hub 5 and put it in modem mode and buy another router, and get a discount on my broadband package.
Does technician need to come out, I asked them to send it in post but guy on phone said it needs to be installed by a technician, I already have hub 4, can't it just be switched around by my self?
We been paying for gig1 but had the old hub so was a waste for months. Rang them up and they sent this one next day. Still bad people paying for gig1 but dont have the compatible hub automatically.
just had to contact them for the hub5 and the cheeky fucks tried to charge me £40 for 'upgrading' from hub 4 to hub5 when we are already on gig1, they ended up waiving the fee
In my opinion in the UK there is nothing worth paying than the virgin media,... BTW you only get this router if you are on gig 1... And you have to request it when you do the contract.
@@SuperFace1986 great, you should download the virgin media connect app and make account. Will be useful also if you have a big house you can call virgin media after 1 week and they send you a WiFi pod, you can get up to 3. It will act like a WiFi booster, so you have WiFi in all your house, even far away from your router.
@@SuperFace1986 I get 1.2gps 1150 1000mbs download and 100 120 mbs upload, that's in ookla speed test. Downloading games with a 16.core cpu 2.5gb end to end connection gets me about 135 150mbs. Steam and battle net. So yeah it's fast for me, it's the fastest you can get in the UK as a consumer. 135 downloadging games and about 80mbs uploading videos. Even though speed test ookla says 1200mbs download and 120upload. I suggest you run it with a cable. If you don't it should still be fast because with WiFi 6. Buy a good cat 8 cable from amazon. Depends how many meters you need, they are cheap and durable also future proof. I can send you a link if you tell me how many meters you need. I have a 10m one.
On the back of the router it's a little button, on the bottom actually it says reset on it, use a pin to hold it down 5 10 seconds. Let me know if it works
@@techroomuk happy for you ,as a customer there was issues where it will cut off. the engineer came out checked the line also found the logs ov the cut offs sent them to where his depot through mobile. then had a chat with them explaining other customers had same issue and reported it but as it seems nothing happened since then unknown to him i was listening in so i said i want to go back to previous package he tried to change my mind the next day i phoned and reset it but they wanted me to use hub 5 so i just use it as a modem and got another router and have no issues . there boxes and cpu in router is crap.
I know the difference, I'm not native English sometimes I forget, but as long as people get what I'm trying to say it's cool, no need to be a smart ass, thanks anyway
@@techroomuk No need to be rude. Just pointing it out. And they were wrong, you were essentially saying they were 8 times faster than they actually are.
My hub is coming on Friday, 1GB and will use the hub as modem and my router will be Asus RT-AX86U which I tested on my brothers hub and got consistent speed at 1130mbps. His VM hub 5 struggles to hit full speed.
It's fine, the rad is always turned off plus if the router breaks they will give me a new one. No big deal. In England we don't really have winter or summer, and u rarely get cold to turn on the heating, I guess it will survive, if something goes wrong, as long as I'm on contract, they will replace the router for free
@@techroomuk You've made me triggered with what you just said there sir, it is not the "best" internet for gaming it is by far worse for gaming because it uses DOCSIS which is already higher latency than the regular copper which openreach is currently using, which gets far less ping compared to virgin virgin > bandwidth openreach > lower latency FTTP > best of both worlds
@@EvolvedAngelic I tried opereach is crap. I tried 5 internet providers, this is the best gaming Internet in the UK, period. Of course we can disagree and you can have your opinion. But the same way you disagree with me I disagree with you. Stay safe ha 👋😘
@@EvolvedAngelic I play call of duty competitive, in 90 procent of the cases I got the best latency on the whole server. With only a few exceptions, ping was never an issue, maybe it's your area bro? I had a 400 quid router that gave me the exact same speeds and ping. Sold it in sticking to the virgin media one. Only community fibre can compete with virgin media right now, also they have doubled their upload speed recently. It ued to take me 3 hours for a HD video with openreach to upload on youtube.... With virgin media it does it in a few minutes. Also I download games from steam with 200 - 600 mbs, ping was never an issue for me. I have my home house connected with smart devices from kitchen appliances, laundry, tvs, wireles cameras, xbox , pc, a few laptops.... I literally never experienced issues . I guess u might be right, in some areas or some other Internet providers might have better ping (in some scenarios) but in terms of speed and reliability.... Virgin is the way to go. Again my opinion and is unbiased based solely on testing other providers, equipment and my experience with vm. Hope ur calmer now 😂😘👋
Can you stop putting your hands in front of the camera when you are filming as all we see are your hands! Do you not watch your videos before uploading to correct mistakes like this? There are lots of tutorial videos on how to make and edit videos.
Made another video on this router and the virgin media wifi pods : ua-cam.com/video/0uq-aBAFWn0/v-deo.html
Sorry.... name DESKTOP!!! Please!!!
@@fsfsgdbngr desktop? As the computer? Or the desk as the table?
Do you get good wi fi signal far away from your hub 5? Like at the bottom of your garden?
I need a high speed router for VR. Do you think this Hub 5 would have better wifi performance than a custom router on modem mode?
I had a quad core router 2.5ghz WiFi 6e etc, still playing on the quest 3 with no issues on pcvr wireless and just fast pvp matches on quest. No lag no stutter, I am using the hub 5 and is not much difference if any. You'd be better off buying some games or some ssd or something for your pc, rather than investing in a router.
This hub 5 is good enough as it comes.
Tip: If a loudspeaker (or device) is closeish to the Hub 5 , just place a compass between them and move the speaker. Move them much further apart and see the difference in your conectivity to the internet especially the ethernet conections. I struggled for over a month with serious muti-daily intermittant conectivity. No problem since using a compass to part interferring devices. Please drop a short comment if this tip helps solve your problem.
How do you configure the router to use WiFi 6? Do you have info on how to do it?
The white coax cable you have from the wall socket to the router, was that installed by Virgin or did you buy that yourself?
Installed by virgin, I told. Them where I want it and they drilled a hole and put a cable. I also told them I want a bigger one so the guy was quite nice and he said yea I got you, u can always swap it anyway but whats the point if the one supplied matches ur needs.
Step up from the hub 4 to hub 5 is staggering. Only thing I didn't like is that the plug is bigger and made things awkward trying to keep it plugged in the same place as the hub 4 was.
Yeah u can get an extension cord, but the hub 4 had a literal psu attached to it, that bulky brick. This one has it internally. Idk the fact that I'm paying this money and I get a 2.5gb port wifi 6 and 3 free WiFi pods for my whole house, it's a win for me.
@@techroomuk are you enjoying the new 100mb upload speeds? It's a nice bonus
@@leebeeskee it is, makes a good difrence when uploading youtube videos
I was a vrgin media customer for YEARS.. only just switched to City Fibre .. 900mb download 900mb upload.. Virgin cant compete on the upload speed.
now they can
@@FazMusicandGamingnot with traditional connection
how is 900 mbps upload possible?
You mean 90 upload? How is 900 upload possible
@@heythenameiselliott2673 just what its advertised as 900mb symmetrical.
Question: If I source one of these, can I just replace my current HUB 3 with it? The internet is fine it's the router that can't is problematic, Virgin won't help , so I this possible?
How much u pay internet and what speed u have?
How did you get the hub 5? I’ve been asking to upgrade but they keep telling me it’s out of stock.
If you are on gig 1 speed, call them and say you been promised a hub 5 when you upgraded your speed and it's been a couple of months and still didn't get it, they told me the same thing 3 months ago, got mine 2 or 3 weeks ago when I done the video.
Also you can ask for WiFi pods, if you have gig 1 they are free and also you can get up to 3 of them. Bear in mind you need to have 2.4ghz and 5ghz combined in one network for them to work.
I received mine today after chasing them since December! I used the WhatsApp chat to order mine as I sent a screen shot on my contract where it stated with my GIG1 package I'd receive a HUB 5 and said it was false advertisement and they have to abide by their own contract!! It was only ordered a day ago as well! Hopefully can now get the speeds I pay for
@@christianbugress1926 I got mine today too, I threatened to cancel my contract and they sent and an engineer. He was quality, no questions asked, fitted hub 5 and fixed an issue with my line into the property. So far so good, hub 5 is performing v well
You don't have to have 1 gig speed to receive hub 5. According to my situation I received hub 3 on 2nd of September after old hub failed. today the 8th of September I've received hub 5. they told me because I have both virgin media broadband and an O2 mobile plan which I took from last month I'm eligible for exclusive Volt benefits. one of the benefit is a broadband speed boost to the next available level.
SO they checked and decided that the WIFI hub I have can't quite handle the new speed and that's why they sent me a hub 5. speed before boost was 250MB now new speed is 350MB.
Do you know if the ps5 or the Steam Deck supports 2.5 GBPS speeds? My hub 5 is due for delivery today.
Great video 👌 subscribed
Ps5 should benefit, but gig 1 means u get 1000mbs top speed on tests, 2.5gb port means u get the best port that's it, ur limited to what virgin gives you I wouldn't expect more than 100mbs download from steam or battle net.
@@techroomuk spot on thanks for the info. I may have worded it wrong, I know the max speed will be roughly 1000mbps just wanted to know if I should use the 2.5 port on my ps5 or Steam deck when docked.
I have seen some people with the Hub 5x that has a 10 GB port on the back but I've heard it doesn't work with the WiFi pods.
I'm thinking of buying a Netduma V3 for gaming, have you used one and if so does it work well with Virgin Media?
@@Wolverine97. Using another router and having hub 5 in modem mode will stop you from using the pods, have 2 xbox, smart appliances, WiFi cameras, vr, laptops 2 pcs, etc hub 5 can handle, no real benefit on getting a router if u get the hub 5, unless you care about that 1 millisecond. But honestly I sold my 8 core router when I got the hub 5. Handles everything pretty well, I'd say just buy a ssd with the money or anything else bro.
@@techroomuk ok that's great info thanks again mate. It's hard trying to weed out the products that will actually have befits and the gimmicks.
Much appreciated I'll just stick with hub 5 and see how it goes. Upgrading from 200 to gig 1 should be a decent upgrade in itself.
@@Wolverine97. That's more than enough for any person, I do call. Of duty while my smart stuff is on and I have the lowest lag on servers when I play. If u got a ps5 and u want a decent upgrade, I'd say get a Samsung 980 pro ssd 2tb or something like that. Samsung ssds are the best. Never failed me not even after 1000tb write on them. I'd also get a cat 8 ethernet cable from amazon to use from the 2.5gb port to the ps or the pc, a cat 6 or 7 are 2 3 quid less, what's the point, just get a cat 8 and ur sorted for life.
What wifi speed you getting without using a hard wire ? I can get 1gig speed with my hub 4 if I use a wired connection! shat the speed your getting without using a cable ?
When I use the cable I get 1.1 1.2gbs on WiFi I get about 750 - 820mbs, depends on the device.
If u have hub 4 you should ask them to change it to hub 5, that's why you paying for gig1 anyway. Cheers
So nearly a year later, would you still recommend this device? Im shopping about for internet, i like to game online, so i need the best without any interruptions. No lag etc.. also, i want it wired and wireless. Wired for gaming and wireless for other bits around the house
If you live in London, you can get community fibre which is way faster and same amount of money, I still use virgin I play call of duty gig1 virgin is good 14ms latency in game, download speeds from steam or battle net are about 130mbs to 150, depends on ur processor and I keep my pc wired and rest of my house wireles and I have a lot of smart devices like camers Alexa etc and it handles well. Never experienced lag.
@techroomuk I live in Manchester and I need 0ms I'm at 10-27 now I want 0. Any ideas?
@@seanthepowerdavies 0 ms? Contact NASA LOL
@techroomuk I've had 0 before just not as frequently as I would like. That's with sky.
@@seanthepowerdavies that wouldn't be reported correctly. Usually it's under 20ms
For the hub can you get a longer cable so I can place the router anywhere I want becuase i want to move it away from the TV
You can, this one comes with adapter so u know for sure will work to extend the router one.
Here is the link amzn.to/45bE7mU
Make sure you’re restarting your hub at least once a week. The reason being that they’re rolling out 100mbps upload speeds.
Is that for gig 1 customers?, or you'd have to upgrade, I'm currently on GIG1
@@techroomuk just gig1 customers 😄👍
@@bigmaxcc only gig 1 customers have the hub 5! So I'm one actually I think the video shows that pretty well.
@@techroomuk yup exactly gig1 customers specially on the hub 5, soon or later you gonna see that sweet 100mbps upload speed
That’s super lucky I’m on the m350 package which is good in enough for my needs 😄
@@bigmaxcc hopefully, I mean in Romania we had 1gb download speed and 300 plus upload 6 7 years ago. Got 10 euros a month.
Hopefully virgin rolls out 2.5gb and 500mb upload, so i cant ske advantage of my networking setup. But yeah from 50 to 100 sounds good. How do you know this anyway?
jus ordered this, i currently use the hub 3 in modem mode and use another router as the distance for the wifi is so much better. whats the distance like in the 5? would i need the extra router you reckon?
I sold my quad core router after getting the hub 5, is pretty good and has WiFi 6
Same position. They gave us the hub 5 plan for free LMFAO
What’s the Wi-Fi speeds you getting and can I get the hub if all ready with virign gig1
Watch the video, you get the answer to all ur questions there 👍
This shows wired only I see
If I get this should I still use my netgear X6 and use this as a modem? Or shall I just use this? I had a hub3 and put it in modem mode and use the netgear. Thanks
I had a quad core wifi 6 router when using the hub 4, now with this, I'm only using the virgin media one, is quite fast, I get full speed and great range, good for wireles vr gaming, has a 2.5gb port of ur pc has one like mine, you will get absolutely the best speed. Hub 5 it's their best until now, it's not perfect but if you are not a company that nerds lots of servers hooked up with cables and don't need extreme range over 100m, this will do just fine. Plus you can't use the WiFi pods if you are not using this hub 5 as a router (modem mode won't work with pods) (u can claim pods for free) if ur on gig ond
I'm using it as a modem , my net gear Wifi Hub and range extender are far superior.
I would definitely recommend the Virgin Media Hub 5 Wifi 6 Hub to anyone looking for a high-quality product
Are these speeds over WiFi?
Wired
Have you come across the DHCP bug in the Hub 5? I have about 35 devices both wired and wireless and every few days to a week a couple of devices will not be connected and say "failed to obtain ip address" (both wired and wifi). You have to reset back to factory with the pin hole on the bottom of the Hub 5, reentered your chosen SSID and password and the all connect again.
Noapte never, might be a defective router, u should call them up? Ask for a router replacement, I also leave the router on factory settings, I just modify WiFi password and I keep the 2 bands merged in one and assign myself which delivce connects to which band in the router admin menu
@@techroomuk It's a shame I think I'm going down the road of "modem mode" and my own router again just like years ago with the Hub 3. With all the Hub 5 DHCP bugs reported on the Virgin Community Forum I'm not the only customer with the issue.
@@BenjyBoo why not change it? They will replace it for free, also call and ask for a discount for ur trouble. Ur not getting what's advertised...
I never had problems with it, I had a 2fhz quad core router before and was uși g hub 4 în modem. Mode, I sold that router because this one has everything 2.5g and WiFi 6. I'm gonna change my router probably in 2024 when WiFi 7 becomes avabile
@@techroomuk I too thought by going with GIG1 and having the latest router with WiFi 6 and the 2.5gb port in the Hub 5 that it was going to be a better experience than the Hub 3 where I had to use my own router. So I upgraded thinking at least I won't have the extra cost of getting another more up to date router of my own. Other than the DHCP issue the Hub 5 has been quite impressive, I get a good signal in all rooms of the house and out into the garden. With the amount of people complaining about the DHCP issue I'm not convinced I will get tot he bottom of it.
Another customer said they had to downgrade to the Hub 4 as the Hub 5 is well known for this DHCP issue.
I will try Virgin again, I'll also accept trying another Hub 5, but I don't see why I should downgrade to the Hub 4 to solve the issue. If all else fails I will try static IP's for all my devices and turn off DHCP, and if that doesn't work I would rather keep the Hub 5 and put it in modem mode and buy another router, and get a discount on my broadband package.
Does technician need to come out, I asked them to send it in post but guy on phone said it needs to be installed by a technician, I already have hub 4, can't it just be switched around by my self?
Yep, u can do it yourself, unless you are new to virgin media.
@@techroomuk thanks will call them
How much do you pay?
We been paying for gig1 but had the old hub so was a waste for months. Rang them up and they sent this one next day. Still bad people paying for gig1 but dont have the compatible hub automatically.
Yeah once you get gig 1 it's your right to get the hub 5 and the WiFi pods for free
@@techroomuk got them all now averaging 700mbs. Much better than 100 we was getting.
just had to contact them for the hub5 and the cheeky fucks tried to charge me £40 for 'upgrading' from hub 4 to hub5 when we are already on gig1, they ended up waiving the fee
why the weather report?
I have to go with vm...... all this community fiber, bt full fiber and the other are not available in my area.
In my opinion in the UK there is nothing worth paying than the virgin media,... BTW you only get this router if you are on gig 1...
And you have to request it when you do the contract.
@techroomuk I have order the 1gig.... installing this Monday coming...
@@SuperFace1986 great, you should download the virgin media connect app and make account. Will be useful also if you have a big house you can call virgin media after 1 week and they send you a WiFi pod, you can get up to 3. It will act like a WiFi booster, so you have WiFi in all your house, even far away from your router.
@techroomuk I will, I only hope I get a really good download speed, my ping with my current service provider is over 60-100....
@@SuperFace1986 I get 1.2gps 1150 1000mbs download and 100 120 mbs upload, that's in ookla speed test. Downloading games with a 16.core cpu 2.5gb end to end connection gets me about 135 150mbs. Steam and battle net.
So yeah it's fast for me, it's the fastest you can get in the UK as a consumer. 135 downloadging games and about 80mbs uploading videos. Even though speed test ookla says 1200mbs download and 120upload. I suggest you run it with a cable. If you don't it should still be fast because with WiFi 6.
Buy a good cat 8 cable from amazon. Depends how many meters you need, they are cheap and durable also future proof. I can send you a link if you tell me how many meters you need. I have a 10m one.
I have this and currently only getting around 500, sometimes it will drop to as low as 200
How do.i reset the router without logging in
On the back of the router it's a little button, on the bottom actually it says reset on it, use a pin to hold it down 5 10 seconds. Let me know if it works
should be 100 upload?
At the time of the video was 50
You should be getting better upload speeds. I’m getting the same download speed but 102 upload.
I am getting over 102 now, this video is one year-old. So since then they doubled the upload speed.
@@techroomuk I thought that was the case.
@@pimeye yeah it's been a while, virgin media should give me some discount for all I done for them haha.
loc the intel cpu can not deal with the heat and keep crashing best choice get a decent router and use the hub 5 as a modem instead to be honest.
I been using hub 4 in modem. Mode but hub 5 no need, my 16 core can keep up and I get 1.2gps speed. And cpu 40 degrees. Idk what u talking about.
@@techroomuk hub 5 are crp and proved also in review if you are offended get over it.
the hub 5 switches itself off got nothing to do with your pc.
@@XENONEOMORPH1979 again since I got the hub 5 I had no issue. 0 issues with the hub 5
@@techroomuk happy for you ,as a customer there was issues where it will cut off.
the engineer came out checked the line also found the logs ov the cut offs sent them to where his depot through mobile.
then had a chat with them explaining other customers had same issue and reported it but as it seems nothing happened since then unknown to him i was listening in
so i said i want to go back to previous package he tried to change my mind the next day i phoned and reset it but they wanted me to use hub 5 so i just use it as a modem and got another router and have no issues .
there boxes and cpu in router is crap.
@@XENONEOMORPH1979 works fine for me, no issues, I get full speed, coverage whole house with the boosters.
why is it still coax ?!
No idea, ask virgin media 😂, proabby cheaper than replacing whole network, still gets amazing speeds
It's *NOT* Mega BYTES - Mbps = MEGA Bits per second.
I know the difference, I'm not native English sometimes I forget, but as long as people get what I'm trying to say it's cool, no need to be a smart ass, thanks anyway
Your speeds are wrong. It's not megabytes its megabits.
@@corneliussmiff2773 thanks smart ass, but I think people got the idea and speeds are not wrong. Actually speeds are even faster now after 2 years
@@techroomuk No need to be rude. Just pointing it out. And they were wrong, you were essentially saying they were 8 times faster than they actually are.
Anyone else got pissed off when he didn’t push the GO button after watching the whole video?
But the results are there bro, just on top of the go button.
Oh yes thanks lol I was actually cringing I wanted to see the test done.
My hub is coming on Friday, 1GB and will use the hub as modem and my router will be Asus RT-AX86U which I tested on my brothers hub and got consistent speed at 1130mbps. His VM hub 5 struggles to hit full speed.
@@jayk3519 I get full speed but I used wired and 2.5gb connection
Ah i see. I get full speed using Asia RT- router but not with the hub 5 wireless. Wired connection you will get full.
By the way good video
Dude, move the router. The rad below is cooking in the winter then summer time the sun is. I give it a year before it dies.
It's fine, the rad is always turned off plus if the router breaks they will give me a new one. No big deal. In England we don't really have winter or summer, and u rarely get cold to turn on the heating, I guess it will survive, if something goes wrong, as long as I'm on contract, they will replace the router for free
Sorry.... mame DESKSTOP!!! Please!!!
Icie Island
Terrible for gaming though,, ping is so high
It's the best internet for gaming in the UK, that ping it's because of server linkage doesn't compare to in game. Ping.
@@techroomuk You've made me triggered with what you just said there sir, it is not the "best" internet for gaming it is by far worse for gaming because it uses DOCSIS which is already higher latency than the regular copper which openreach is currently using, which gets far less ping compared to virgin
virgin > bandwidth
openreach > lower latency
FTTP > best of both worlds
@@EvolvedAngelic I tried opereach is crap. I tried 5 internet providers, this is the best gaming Internet in the UK, period. Of course we can disagree and you can have your opinion. But the same way you disagree with me I disagree with you. Stay safe ha 👋😘
@@techroomuk 🤦♂️
@@EvolvedAngelic I play call of duty competitive, in 90 procent of the cases I got the best latency on the whole server. With only a few exceptions, ping was never an issue, maybe it's your area bro? I had a 400 quid router that gave me the exact same speeds and ping. Sold it in sticking to the virgin media one. Only community fibre can compete with virgin media right now, also they have doubled their upload speed recently. It ued to take me 3 hours for a HD video with openreach to upload on youtube.... With virgin media it does it in a few minutes. Also I download games from steam with 200 - 600 mbs, ping was never an issue for me. I have my home house connected with smart devices from kitchen appliances, laundry, tvs, wireles cameras, xbox , pc, a few laptops.... I literally never experienced issues . I guess u might be right, in some areas or some other Internet providers might have better ping (in some scenarios) but in terms of speed and reliability.... Virgin is the way to go. Again my opinion and is unbiased based solely on testing other providers, equipment and my experience with vm.
Hope ur calmer now 😂😘👋
Can you stop putting your hands in front of the camera when you are filming as all we see are your hands!
Do you not watch your videos before uploading to correct mistakes like this?
There are lots of tutorial videos on how to make and edit videos.
How you want me to pick up stuff smart ass, says the guy with 2 subs 😂