WHY I traded the Harley for an Indian before I ever picked up the Harley
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- Опубліковано 19 вер 2019
- So here's Part 1. This explains my dealership experience, and it's one of the things that turned me off from owning a Harley. I guess if you like the bike enough, you deal with it. But it felt bizarre to me coming from a world of low pressure "let the bike sell itself" Indian dealerships to this. The second part of this, coming soon, will explain a little more of the WHY (which has to do more with the culture of SOME, NOT ALL, Harley riders,) and the HOW I managed to pull off a trade before ever picking up the Harley.
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I just bought a brand new Electraglide and did not experience that. I did have to stand firm on my offer with the salesman, then sales manager, and finally the general manager, where we made our final deal after he came down a little. They all have to cry about how they aren't making any money on the deal, bla, bla..but, when you get up to leave, they push you up the dealership hierarchy. Just remember, it is your money, and they need it to stay in business. Those bikes will not pay the electric bill unless they are turned into money,,, your money.
I can assure you if they're not making money on the bike you're not getting it period.
Spot on. Go in with buying power (cash, excellent credit, or both), make your offer and be prepared to walk. Remember this though; once you shake the manager's hand, he won. The profit was made. Like Johnson said below; if they're "losing" money you're not taking the bike. Don't fall for that shit.
Sally’s bike sounds badass.
Damn....it does. Stock sound is good enough for me.
I didn't even watch yet, but shocked to see another vlog. Man your really feeling inspired. I am very happy for you. Now let me hit skip add cause omg it's still playing.
This had nothing to do with Harley-Davidson Motor Company..! This was literally everything opposite of how Harley wants things done. I work for an Indian dealership, and Indian (Polaris) is so impressed at how Harley does things, they suggest to us to do it the same way... Zero pressure ever!!! You simply had a bad dealer or management experience! The Harley brothers are most likely rolling over in their graves at this happening!
Oh, and the Bell Ringing and horn honking... Well that’s a decades old tradition that is and always has been 100% optional. Sorry this happened to you..! Too bad actually. I do wish you the best of luck with your new Indian. - Shawn
ARTHUR SEA - Thanks Arthur!
@ARTHUR SEA You're hard to keep up with in these comments. I wish I had the time to do them justice. Yes, there are people that really like a dealership to be up close and personal. For me, it's more about the bike itself than the dealership. My axe has nothing to do with Harley and everything to do with the culture you represent. You simply can't stand to let anyone think that Harley is the only real motorcycle. It's a bizarre way of thinking to me. I have enjoyed Indians and Harleys. What I don't enjoy is the culture that is likely a shrinking percentage, but is still there... and that's basically you in a nutshell. If you look at Shawn, he loves all bikes. That's very cool. That's how we should be, and when the minority of Harley owners stop seeming so insecure about things, I'll stop worrying that when people see me on a Harley, they'll think that I think the way you do.
@ARTHUR SEA I've had an experience recently between Harley and Indian. I was looking at a 2019 H-D Street Glide special in scorched orange and i told the sales person i am stuck between the 2019 SGS and the 2019 Indian Chieftain Limited. I asked him straight out, why should i buy a H-D over an Indian, prices were similar, i think h-D was about $1500 more so similar.His response, because its a Harley! i'm like yeah, and? thats it, he just kept saying its a harley and better dealer network. To make a long story short, i didn't get the SGS (I didn't get the Indian either) but i did just put money down on a 2020 Indian Roadmaster Darkhorse. Harley's cockiness cost them a sale, that might work for the typical Harley fanboy but not on me, Indian is offering way more for my money.
@@snakebite6511 To you and everyone else that might read this. LISTEN UP! I worked at both HD and Indian dealerships. These words are just what I witnessed. Nothing that I am about to say has anything to do with anything else other than facts of my experience. A very long story short. HD's are not engineered or made as well as Indian. Period! 1 in 5 HD's M8 has serious problems with in 1,000 miles! If you ride an M8 you will have to change out tensioners before 20,000 miles or the chances of having engine damage when milage gets above 40,000 is real and present danger. HD or the dealer ship would never admit to this. But it does not negate what i saw. If one, with an open mind, rides and looks at both bikes up close... I found 90% of the people could feel and see that Indian was better made.
That said, Since I have been through the HD brain-washing... I can tell you HD says nothing about their quality. Their entire philosophy is based on " ITS A HARLEY.... THERE FORE YOU SHOULD RIDE AND OWN ONE! THAT is wrong on many levels. But that does work. And it works well. I saw it first hand. One particular instance. This customer had over 150,000 in HD's & 2 were m8 engined. All four bikes were in operative. All kinds of problems. The stealer ship ( cajun hd) was for all intents and purposes AWOL. No help for this poor dude.
On a personal level, I consider myself a motorcyclist.... not a biker. There for I sold the HD's and Indians of my past. I now own a BMW R1200 GS. Even though the Indian was cool, well made, etc.... its capabilities road riding wise are not even close to what a GS can do. Now, continue with your regular biker mentality. I we see you at the next watering hole. Do not try to keep up the the GS. Its impossible !
actually it does have Everything to do with the Motor Co. they have increased the Dealer Requirements to such a high level that high pressure sales is the new norm
The experience you had at the Harley dealership is nothing like any Harley dealership I have ever been in in the Carolina's. It must be a northern thing. Every dealer I have ever visited down here has been very accommodating.
Same for me. The last Harley I purchased (2008 Ultra), I paid a fair price for it and I was given a very good price for my 1995 Tour Glide trade-in. I live in the Seattle-Tacoma area.
Where in the Carolinas are you? I'm in Anderson SC.
@@JOHNJCLARK Myrtle Beach. Ironically I bought my 2013 Ultra Classic at Timm's in Anderson. Great people. Donna is the best!
@@doughuntley2974 I miss living at the beach! We should ride some time!
Doug Huntley I’m in New England too. I’ve never had a bad experience. I love all bikes.
Yea, here in NYC HD dealer in Queens years ago the salespeople were rude and lots of pressure, they had the walk through the door and sized you up and turn you off. But things changed since. I'd like to mention that Staten Island HD did very well with my last three bikes (07 Road King, 13 Ultra Limited, 15 Ultra Limited) they said anyone who would cross the bridge looking for a bike they'd make sure you walk out with a deal.
I agree that has never happened to me. I have never felt pressured
I'm glad to know that! I hope other dealers follow suit.
I've bought six Harleys and never experienced that either.
I'm glad to hear it!
Never had that and I have been to many Harley shops, they do not do that, ask Matt at Laidlaws no such training exists
Most ppl at HD dealership are OJT
Jeremy Broderick Glad to hear it! Must just be a Massachusetts thing.
@@NightcruiserMA I'm from Mass grew up in SC. There are assholes every where.
Fort Worth Harley Davidson is very low pressure. They are also very patient on delivery. Lt. Dan is a great guy.
@BBQ Nut oyes
Been a while since I've been to your channel. All the HD dealerships I"ve been to, including where I bought mine, (N. GA) have been super helpful and no pressure at all. If any of them would have pressured me, I would have walked right out the door and not come back.
I just traded a Honda Shadow for a Softail Deluxe and got exactly what I wanted for my trade. Also, every bike I was interested in at Black Hills Harley Davidson had the price clearly marked on the headlight. I felt absolutely zero pressure. In fact, I looked over all the bikes for an hour before a salesman approached me, and that was when I finally settled on a couple of bikes I was interested in.
I had checked out the Indian dealership, and they were quite decent to me as well, but I settled on the Softail immediately after the test drive.
Black Hills Harley Davidson is nothing like the dealer you're describing.
Yes, but did you go to an Indian dealership, and experience the palpable difference?
@@davidfalgout7304 if you're asking if I rode an Indian, the answer is yes. Who'd go to any dealership and not ride? This post was in response to the ruthless tactics that someone went through at a Harley dealership. I wanted to express that not all Harley dealers are like that. But, getting back to your question: The Indian that came closest to the style I was looking for was the Chief Classic. Great bike. No question about it, but for me, it ust wasn't as comfortable a fit as the Deluxe. I'm only 5'4", and the seat was just a smidge too high for me. I would have had to get a different seat or lower the bike. The Deluxe was perfect, no adjustments necessary. Another factor that turned me more towards the Harley was the weight difference. Coming from the Honda they're both substantially heavier, but I honestly didn't consider the Deluxe to be heavy. Unfortunately, for me, the Indian was just heavy enough for me to notice. That being said, I decided to let some other lucky soul have the Indian, preferably one a little taller, a little stronger.
My local HD dealer was kind of like this. You could not go in there without being pestered buy some sales person. I would make a dash for the parts dept. Once you were there, the sales people never talked to you again. I was often there for parts anyway. They changed ownership about a year or so ago and it has gotten better but once they have you in conversation they don't let you browse either.
Oh god, sounds like you visited Auburn, MA. They are horrible over there since they were bought out. We had a bad experience also with them
Harley has the best dealer network out their, travel anywhere if you have an issue with the bike out of town they will take care of it like you bought it from them(happened to me a few times in the last 30 years of riding). but I agree some are a pain in the arse.
To make the best deal possible go to Harley's main website, get the price of the bike you want, go to the dealership noting the price, do not tell the and ask what the price is if its not the same go to the next dealer and that worked like a charm most dealer have no markup on their bikes and will teach them a lesson about markups.
Try Ronnies in ma no pressure no bs
No mark-up????? You mean no mark up from suggested mfg list price, which has a built in 20%+ mark up for the dealer. Parts and clothing are higher, much higher.. How do you think they can afford those lavishly decorated store fronts, super large show rooms, large hard surfaced parking lots.
Both the Harley Davidson dealers near me have a price tag on every bike, in fact the one Indian dealer is owned by the Harley dealership..and next door. I have never had anyone pressure me to buy a bike even after a test ride.
We "rang the bell" when we got our Jeep Compass at a certain Jeep Dealer in Lake Elsinore.
What pipes are on Sally's bike? They sound great.
She has Stage 2 cams, Indian air intake, and the full Rush headers and War Horse exhaust system. You can see her bike a bit more here: ua-cam.com/video/FlZx_PcwzAc/v-deo.html
The dealer I dealt with was just like this, give me the best out the door price and if I don’t like it I look elsewhere. The price I paid was what I thought I was at and they had no pressure on me. The after sales at the dealer I deal with is even on par with any motorcycle dealer of any kind I have ever dealt with. Customer care and support is what I like about Harley compared to even Japanese bikes
My buddy just traded his Indian in for a roadglide and he's in love.and most of the dealers in my area Arnt high pressure sales.
I had the opposite experience. I went to the local dealership that sold different brands and had an Indian section. I looked at the Indians and sat on a few but the salesman kept hiding from me. I went to the Harley dealer and I was offered a good trade in for my Kawasaki. On the day that I was picking up my electraglide standard ( aka bare bones streetglide ) I talked to two guys that were wanting to trade their Indian chieftains on Harleys. They had fit and finish issues, electrical issues, and the hard saddle bags were wobbly and loose. The Harley dealer was friendly and the salespeople were attentive but not overbearing. If you want to see about accessories for your bike they are more than happy to provide you with a catalogue. The parts department will gladly answer any of your questions. I really enjoy the electraglide standard with the Milwaukee 8 107 engine, it is smooth and powerful. The problem with Indian is fender rust issues, electrical issues, and minor fit and finish issues. These issues can be worked out, but the fact that they are usually in a building with a couple other brands and don't really have an established dealership network is the main issue. In the back of everyone's mind is the fact that this is the 4th or 5th time that they have been in and out of buisness. If motorcycle sales continue to decline Polaris may drop Indian and concentrate on snowmobiles and jet skis. Harley will soldier on until the end.
I've bought 7 harleys for 7 different dealers over the years and have never experienced anything like that. It sounds to me you really didnt want a harley and are biased toward Indian so you went into it already in the wrong frame of mind?
Nope. I'd actually been working with the sales manager via email and phone before ever walking in. I was mislead on the trade in price they would give me, but it was still the better of deals I'd been offered. I just don't see how it was advantageous to smother a customer that was already committed to buying a bike. As I'd told the sales manager before I ever stepped foot in there, I was buying a RGS somewhere - just had to make sure I got the best trade in numbers.
i'm a retired Harley Dealer manager and i can tell you the experience he had is happening all over the country as harley has pressured mom and pop dealers out of business with crazy requirements of massive showplace dealers, and these new buildings are expensive to keep running so sales push is a must
I think you just had a bad experience with that one dealership. I have never felt the way you did at any of the dealerships i have been to. I hav bought 5 since 2011 and its actually much better than buying trucks at the car dealerships.
You can make the Road Glide louder if you wanted too.
I bought a new Road King in August of 2018. The dealer in Villa Park IL was firm - Their price out the door including tax etc was about $23K. I think they offered me a discount $1K. It was a Friday and I was going to go and sign for it after work and on a whim I decided to call around a few other IL dealerships. After about the 3rd or fourth call I ended up calling Woodstock Harley. I spoke with the sales manager and for whatever reason (end of the month I think) he needed to sell a bike and was ready to deal. We negotiated to $18.5K out the door . I called Villa Park and gave them a chance to match Woodstock's price (Called Orland too) Both dealers (Orland and Villa Park) basically said if I can get the bike for $18.5 get it because they can't get anywhere near that price. I got the bike for $18.5K out the door tax title everything...When I went to Woodstock to sign the salesman was kind of a dick IMO (Maybe because he wasn't making much of a commission, but then again he didn't do shit for the sale). I talked to the sales manager and negotiated the sale completely over the phone. That was my experience-I am happy with the bike-the only mechanical defect so far is the fuel gauge. It doesn't read properly-it will be fixed under warranty when I get around to it. Safe Travels!
I was going to go test ride an Indian today but it was raining-maybe next weekend...Love Indians too...
I would not have stayed at that dealership I couldn't handle that type of pressure. however I'm a very firm type of guy I would have said I'm walking out of here unless you go sit down and leave me alone for a while you're making me very uncomfortable. 🙄
Goooooo Indian all the way
Her bike sounds badass 👌
A few days ago when I was getting off my 12 hr night shift, I hit the local gas station and low & behold, in pulls the bike (Indian), color (white), and it pulls right up to the gas pump right beside me. By the way, I have the 2019 Wicked Red Denim HD Roadglide Special of which I have since added approximately 7k in upgrades so I'm pretty much where I want to be with my bike presently. As the rider of the Indian walked inside the gas station I had the opportunity to really eyeball this bike I came so close to buying and all I can say is that if I had to do it all over again I'd go HD again. Just sayn......😉
May 2010, was road king classic, with the 96ci, was louder than my 2017 107ci m8 street glide special. I believe it may be the multiple cams making it louder.
I had made an appointment to test ride the Indian Chieftain Darkhorse in Fayettville NC. On the morning of I drive to the Indian Dealer and I'm arriving approximately 15-20 mins from my scheduled appt time. As I entered, there were approximately 4 salesmen conversing in a little circle, no one greeted nor acknowledged me. So I walked around until the top of the hour, still, no one even so much as approached me, by this time it's 15 mins past the hour, I didn't say one word, jumped in my vehicle and rolled out, then 30 mins later when I'm eating breakfast at the Waffle House I get a phone call, it's my Indian salesman asking me if I'm still coming for my test ride? Instead of giving him, "the business" in ref to the entire ordeal, I just said, sorry I'm gonna buy a Harley, thanks for your time & hung up. I thought to myself, you wasted my time, you will not ruin my breakfast at all. Moral of the story: You gotta maintain that professionalism at all times, their lack of it led me directly to Harley.
Interesting. You made an appointment, but didn't speak to anyone when you got there to tell them you were there? Just walked around as if you were browsing? Indian dealers will allow you the time to walk around and really look at and sit on bikes without following you. If you had appointment, I'd suggest you should have walked up to them and introduced yourself and said why you were there. They do not give you the full court press like Harley.
@@NightcruiserMA Point taken, however, I was thee 1st customer through the doors, 15 mins prior to my appt, I wasn't expecting to be mobbed, but damn out of 4 sales reps can maybe 1 acknowledge me? I'm sorry, when a man is about to drop a nice amount on a bagger, a new one at that, am I just being too sensitive you think? I really don't think so buddy, I just felt at that particular moment they had me & lost me all in a matter of seconds, No big deal though, lessons learned, this is how we grow, and this is why I grabbed a Harley instead.
Funny you should mention that "follow you" thing. Last year I did a China organised tour and as is usual the tourists get ferried around by the bus load from factory to factory trying to sell you shit. Its part of why these China tours are so cheap, they get kick backs from all the factory they take the tourist to.
Anyhow, we rocked up at this JADE factory and as we entered this warehouse size show room, I noticed a dozen or so sales people standing there as we entered. What I didn't notice straight away was that each one of us tourist got automatically a salesperson assigned to and they were evidently instructed to follow us at no more then 2m distance. When I notice MY stalker I decided to test the theory and walked as fast as I could from one corner of the warehouse to the other, at least 50m, and when I turned around he was right behind me. I am a tall guy and I was walking fast and he was a short-ass Chinese fella who would have had to run to keep up with me.
I couldn't believe this sales tactic. I was so turned off by this that I walked straight out of that warehouse. Sounds exactly what you experienced at Harley. I just hope this isn't some new trend that is now sweeping the earth as THE ideal sales tactic.
I would have left your experience was crazy. I'm lucky I guess since my dealer let's me do what I want. And there is no pressure to buy at all.
This is why I won’t buy a Harley or go to a Harley dealership. The one time I went this guy was rude to me (probably because I was a women) and then when I told them where I was taking my course to get my endorsement he starts bashing the place I’m going to (which my class was the next day) saying they suck and their numbers aren’t great yada yada yada and I should cancel cause people who did their classes are much better and I just don’t like how they operate. If you have to bash your competitors to get people then there is something wrong. Like you said they’re pushy and they can’t give you space to just browse around. I know there will be tons of people who will back Harley but their employees and prices are just overpriced and overrated for me. I’ll buy an Indian way before I’ll go buy a Harley.
I have purchased a few Harleys over the years, still have my crossbones, and the one thing that always stood out to me was the no pressure sales attitude of both dealerships I worked with. The first one I had negotiated the price over the phone before I ever even visited them, the other two I bought from my local dealership in Bend,OR.
It sounds to me like you have a dealership that is the exception not the rule.
I live in The Dalles Oregon. my friend used to live in bend every time we go to look at bikes or buy a part or get any work done we go to wildhorse. that's a great dealership. latus isn't bad in Oregon City either.
I can't believe this... I go to every bike dealership I can Harley Davidson or not. And this hasn't ever happened to me in any of them...
Glad to hear it. There are two in Massachusetts you would find to be quite different. Thanks for the comment and ride safe!
Never had that pressure at my dealership.... BUT a couple times at other dealers I felt a little bit of that until they realized I wasn’t buying anything.
Chris Hodapp I'm glad! I hope it's not like this everywhere.
Always keep your bearings whenever you’re making a large purchase. Most folks when buying a Harley are so excited about that bike. I bought a Ro ad Glide. I was concerned about that 3.9% interest and how can I get that lowed (credit unions are the best). I also thought the horn blowing and hitting the gong was cheesy and didn’t want it!
I looked at Harleys and Indians before choosing the Chieftain...the Harley dealer called me EVERY WEEK for 6 months...the Indian dealer, the salesman gave me his card and said "Call me if you have any questions!" The Indian experience was definitely no pressure...the Harley dealer had me sitting down talking numbers after a test ride when I told them I was just looking and wasn't going to be ready to buy for 6 months...they even came back with 3 offers from the sales manager...when I point blank told them I was NOT buying today. Not to mention, they weren't trying to sell me with the bike's features...they were selling me on "the brotherhood." .....Cause...."Ya see, when you're riding on, ya know, a Honda or something...you get waves...but it's just different on a Harley. It's a brotherhood, you know?" (Exact words of the salesman) Mind you...I had been riding a Honda for 6 years at that point and experienced the "insecure Harley owner syndrome" quite a bit. My bike wasn't a real bike, apparently. I literally told the guy, "I've ridden a Honda for the last 6 years and I'll tell you now...don't try to sell me on the "brotherhood." I've experienced it so you better try another angle."
Fast forward 6 months later...Harley dealer calls...again...but instead of sending it to voicemail like I did the last 24 times (literally), I answer it:
"Heyyyyy, this is Bill from xxxxx xxxxx Harley, how are you?"
"Just fine, thanks."
"Ah, well that's good brother! Hey, I was calling to see if you were still interested in that Street Glide Special you rode a while back! We have some great specials going on right now!"
"Uhh, yeah...I'm not...I purchased a bike already."
"Oh! Well, what did you end up getting?"
"An Indian Chieftain."
"Hmm, well what made you choose that?"
"Well...the engine, suspension, remote locking bags, power windshield and brakes that aren't linked to name a few things."
"Hmmph. Well...glad you got what you wanted. Well, you're still welcome to our bike nights if you're interested!"
Gracious, at least, in defeat. Haven't regretted my choice for a moment.
Yep, sounds familiar. They didn't try the "brotherhood" angle on me, but to me it was a very impersonal experience. It's like you're a piece of meat going through a corporate food processor. "Okay, first we say this, then you do that, then sign here, now here's your tour... NEXT!" It just didn't feel good. Fortunately, a few people have commented that they had different experiences (though many had bought quite a few Harleys, so maybe they were treated differently than those of us that didn't,) but I'm sure there have to be good dealerships out there. Thank you for sharing your experience!
I've never heard of anything like that. My last Harley I bought was mostly done over the phone. I just went to the dealership to sign the paperwork and get my bike. I asked them if I could skip ringing the bell because its imbarising. Really weird story bro.
Funny how you dog the Harley dealer. You had the option to walk out. To serve your own interests of unloading your trailer nobody else wanted you stayed and bought the Harley. Now its Harleys fault for your bad choices. I like Indian and Harley. I doubt if Indian would like your negative views either. Your comments make you and Indian look bad. Don't blame Harley for your bad decisions.
@ARTHUR SEA Competition is always good but until Indian matches Harley sales and dealer networks then I'll truly take notice. Until then imitation is the greatest form of flattery.
Why would I walk out when I found that Harley dealers are far more willing to take my trades than Indian dealers? I didn't want a Harley, but it's a trade-able commodity that could be used to get the actual bike I wanted later. But I admit I have never seen the kind of treatment I'd seen at two of the three Massachusetts dealers I went to. One was actually pretty laid back, but it was small, and one of the larger dealers told me that Harley wants to close them down because they're not a "conforming" dealer. Anyway, I'm not blaming Harley for anyone's bad decisions but their own. Their sales experience, in the majority of dealers I went to, is horrible.
@ARTHUR SEA Hmm, you seem to be the one that's insecure about the fact that someone would actually have the gall to not like a Harley?
@ARTHUR SEA You can keep saying it (seriously, you're.. what... 12?) but it has no basis in reality. Can I see your evidence of these "lies?" Or are you just amazed that anyone could choose an Indian over a Harley?
ARTHUR SEA You seem to care. A lot. A ton. More than anyone I've known. I'm honored, but I can't say I will always have time to respond to each of your many comments. But thank you for watching and commenting! I appreciate it.
I can't say the dealers here in Canada are like that at all. The saleslady came over to ask me if I needed help and when she found out I rode a Victory she went over and started talking to a guy in an HD jacket and didn't say another word to me lol. It was really weird
This is only one couples experience. I'm 69 and have been riding since 1975, I have purchased around 14 new motorcycles in my life. Two of them are Harley-Davidson's. I have been to many many dealers in my lifetime.
My first Harley is my 1994 Sportster and my new bike is a 2015 FLHP Road King Police, that has a fantastic suspension system with rear air shocks, that also incorporates a sprung saddle..
I have never has a similar experience, nothing even remotely similar to what this video is about. I was at my local H-D dealer last week with my friend as he was interested in trading in his 2005 FLH Classic (a beautiful machine). While I was there I spoke to a salesman about me trading in for a new Orange 2020 Harley Tri-Glide Trike. He was easy going and he did not use pressure tactics at all. I was free to walk around the entire dealership and look at merchandise and every vehicle on the show room floor. I was free to speak with anyone I wished. I have no idea as to why this guy had his experience but considering how many millions of people occupy our world there is bound to be some really odd ball experiences. But to actually go so far as to make a 15 min video about it, this guy is a Putz. To use this experience as an excuse to trade an new machine for another brand is dumb! You make your motorcycle purchasing decisions the actual merits of the motorcycle not on the people who work at any particular dealership.
It was kind of embarrassing to watch and even listen to a grown man wine on and on about his dealer visit. Man alive, there just has to be other topic's worthy of our time.
-Peter
I'm so glad there are those dealerships out there. I'm glad your experience was good!
On my second harley and never felt pressure from any of the dealers I dealt with. And I havent walked into a dealer here in pa that didnt have the price listed.
Bought a roadglide special from Adirondack Harley in upstate New York, Flagship dealership , your experience isn't even close to most experiences I have had and also been there for many family purchases . Took 2300 off the sticker that was same as all other dealerships . Sales team did most of work over the phone , they even through in backrest for my wife with docking hardware at no cost . Gm Jeff hooked me up with some great riding music for my flash drive . I made friends and family the day I purchased my bike . The network is awesome I have 4 dealerships with 50 minutes . Indians are not a bad bike but neither was victory and the sold out on all there customers . Hopefully they don't do the same with the Indian / Polaris. Ride safe I
What upgrades does Sally have on her bike? It sounds great!!!!
She has Stage 2 cams, Indian air intake, and the full Rush headers and War Horse exhaust system. You can see her bike a bit more here: ua-cam.com/video/FlZx_PcwzAc/v-deo.html
I agree it sounds great!
Las Vegas Harley and Hawkeye Harley in Iowa City are both like that. Stick to you like glue. Really makes one uncomfortable when you just want to look or throw a leg over or check out the new colors.
Yeah, it's an annoying tactic practiced by the majority of Harley dealerships in my area.
I worked in a Harley dealership in early 2000's. I can assure you that is not Harleys training, but some car dealership groups training. I have seen the same thing at a Harley dealer in SOCAL. That dealership was owned by a group that owned both auto and bike dealerships.
I personally would never do business with a dealership like that, period. The reason they follow you around like that is they are desperate for sales. Harley and their dealerships are in trouble, their sales keep dropping, and it really has nothing to do with the bikes, its just the M/C market in general but they haven't figured that out yet.
Weird, I just bought a new HD, after 20 years on my Dyna. Great experience. I was looking at getting a Springfield but, here in Commiefornia the dealer adds $990 for dealer costs. No way Jose.
Slartibartfast70 Yeah. I hear you. Here the Harley dealer I went to was over $1400 in dealer costs. All depends on where you are I guess. Ride safe!
You should definitely do more rides with Sally and film her sick bike... I want my 2019 Springfield Dark Horse to grow up to sound like that.
lol, I hear you. I have TAB slip ons with Zombie baffles on my Chieftain Limited, but I would still prefer my bike sound like hers.
@@NightcruiserMA It was between the TABs and Rush. Your videos and Sally's bike definitely persuaded me to go with Rush slip ons. The headers and cams might come at later data.
@@danbairos2397 You made a great choice. I have a video in the works (which means it'll be out sometime this year.. lol) that shows the difference between her exhaust and mine. TAB is a lot louder - but it lacks the deep, rich tone that the Rush has.
@@NightcruiserMA There was also another video which you had a Rush exhaust on that bike. That sounded good as well. I went with the 2.5 baffles and will upgrade to the 3.0 baffles if I feel I need more growl. I might start doing some youtube content though the production won't be on par with yours. I can also compare them to my uncles Rinehart exhaust that he just put on his 2014 Chief.
@@NightcruiserMA Oh, and can't wait for the video to compare those exhausts.
Hello sir , if you want that harley to sound bad, may I suggest SVT Jackhammers from Samson VTwin located in Samson Alabama , you can hear videos on UA-cam, you can get them in chrome or black , they also build them for an Indian called Thundersticks , thank you
I would walk out within 30 mins or less if a dealership treated me like I needed a chaperone while trying to work a deal. I have noticed that no HD dealerships list prices and I understand why they do that, but Laidlaw’s HD in Baldwin Park CA do list prices and they have no ADM like all other SoCal dealers. If I buy a Harley-Davidson it will be from them. But I am still considering Indian, especially because of the Challenger.
You were in an alternative Harley universe. Sorry you dealt with all that, especially the stalker. I’ve always had great experiences with my local dealers and never high pressure.
I'm so glad to hear it!
I work at Indian and we took in over 80 Harleys during bike week last year 😅🤣. Some CVOs with less than 1,000 miles even.
The same thing happened to me at the HD dealership. I must've told the salesman 5-6 times that I just wanted to browse around and look at the bikes on my own. He never stopped following me. He followed me outside; he followed me inside. I actually went to the restroom to get away from him. Upon exiting the restroom, there he was directly outside of the restroom waiting for me to walk out. Long story short, after exiting the restroom, I exited the dealership. That was too much! Whoever came up with that strategy needs to have his head examined. Just wayyyy too intrusive.
Yep - that's exactly what happened to me at two different dealerships. Unbelievable!
Am I missing something? You didn’t really say why you traded your Harley for an Indian. I only heard you talk about your experience at the Harley dealer.
Chris Welch That's part of it. The next video is the other part (the Harley "culture") along with the "how" part. But yeah, that experience alone was pretty horrid.
@@NightcruiserMA ok I'll check out the next video!
what exhaust set up is on her bike?
She has the Indian Stage 2 cams, Rush headers and Rush War Horse exhaust.
I bought a Harley ultra limited three months ago and if I had to deal with a dealership like that I would’ve walked out and not bought it that sounds crazy there’s a western store here where I live all the employees work on commission and they follow you around like a puppy dog
What a beautiful day in mass.
Definitely!
Must be a thing with the Harley dealerships in your area, I’ve bought 3 different Harley’s at 2 different dealerships and never was treated like that.
Thats what I was thinking too...the guys at the 2 local dealers near me are nothing but nice, but when you walk in they sorta act like you're interupting their day by trying to buy a bike lol. Certainly no pressure at all, but they are helpful when you ask. Not like a car dealer where they come rushing out the doors before you can even get out of the car you drove in.
Very glad to know there are better ones out there!
Interesting because my son and I bought two new Harley's last year at two different dealerships and were treated like gold. I recently received a 1 year anniversary of ownership call from the dealership and they didn't try to sell me anything. They just wanted to say thank you again... I think you just really wanted a VicIndiaris Motorcycle, that's cool too, but nothing to do with HD
Just depends on the person you're talking to. At the end of the day ride and buy what you love man. Ride on
That Raider looked like a nice bike
Yeah, I loved it. But I needed some practicality and didn't want to have both, financially, you know? :( I thought about it long and hard and figured that down the road I could always get one used. But yeah, that hurt to trade more than the trailer and the FJR... lol
BAFFLES ARE IN THE HEADERS, AND YOU NEED TO ADJUST THE SHOCKS FOR YOUR WEIGHT. YOU CAN FIND THAT IN YOUR BOOK.
@ARTHUR SEA I love that you're infatuated with me... lol. Keep those blinders on and enjoy your Harleys! Ride safe :)
ARTHUR SEA lol, whatever makes you happy. I find you amusing.
What do you think about the new Indian Challenger
I can't wait. Fixed fairing, and liquid cooled. Lots of power. What's not to like? I will say I'll be really curious to see the rest of the styling (we saw the front of it in a marketing shot, but nothing beyond the gas tank.)
Those Indian Thunder Stroke engines are thumpy. I have had the Chief Darkhorse with 111. Now on an Indian Challenger and wont look back.
Wow. I've been to every HD in AZ and never seen anything like that.
David Peterson I'm glad. I hope it's just a local phenomenon. HD bikes honestly deserve better treatment than those dealers gave them.
I want a 2020 Victory Cross Country Tour in the worst way.
You might have some trouble with that one... lol
Condescending, HARLEY, i bought a bike from mobile in 2010 , an 09 cross bone. I whent back this year to have bearings put in the neck. They left grease all over the bike. I whet back a few days lattet to see the owner about it. I wanted a new M8 but after they get the bugs out. Well the manager stepped up befor i could get in the door to tell me he didn't like my atatued, didn't care if i bought the cross bone there & didn't care if i got a new one there. So i want be getting a new HARLEY from mobile.
Nice channel.
It's no different than any car salesman. Whenever I have went into a dealership to buy a bike I usually have to ask for someone to help me.
There is no pressure if you walk out the door. Believe me they will call you and you will get a better deal.
Wayne N. Well, I'd been to several dealerships, so I knew I had to take the highest bidder for my trade. They definitely keep calling though!
If you go to the company's website, all the prices are there for you to see. They marked up the price of the bike, which is bullshit.
All depends on the dealer as to if there is pricing on bikes. Was going to trade my 05 flhrci which with changes it looked more like an ultra. The local dealer in my town was trickling in the new bikes. They had two a black fltrx and a fatboy special. Went to a bike night at another dealer in a larger town and ended up getting a 19 fltrxs with SE1 rhineharts and docking for luggage rack and passenger backrest. My credit was crap so the worked numbers gave me 4500 for my trade and I had to put some more to secure the loan. Got 3 years ext warranty also. The dealer was NOHD. I've been to dealers I've been to a Peoria dealer and also a dealer in Georgia all which had pricing or would provide it for you .
Also been to a few other bike dealers( non HD)in my town and they're all like used car dealers
Damn and I've been looking for a trailer.
Wasnt happy with the sound of my bike at first but the exhaust seems to have had to be broken in and even though any bike is dynoed (unless you've got neighbor haters) there a learning curve on your ecm. After I got past 500 miles my exhaust seemed to wake up. It's not excessively loud but I'm not interested in having an overly loud bike on long rides. Just adds to the strain of riding.
You too brutha.
My dad owned a biker bar here in the Carolinas from late 70’s-1990 so I was raised imo the best Harley culture. The Harley culture you refer to or have experience with is a watered down wanna be tread lightly on my delicate sensibilities offended by the mechanic calling his transmission a tranny buying 70$ hoodies grab ass assault on manhood
My experience was just the opposite. I went into a Harley dealer near Seattle and no one would talk to me. I like the Indians better anyway so that helped me make my choice. I was seriously considering a Harley, however. They blew it.
What is the set up she has on the Indian.
Just please never forget what Polaris did to the Victory brand.
You don’t like woman is what it sounds like to me😂 it never occurred to you that maybe she wanted you to ask her out? Haha
I guess not because my finance lady was hot as hell. I won't even get into the motor clothes department.
Uh, no... I assure you that she would much prefer people 1) Her age 2) Not a fat slob like me and 3) That like being smothered until the paperwork is signed.
I crave a bike with stock exhaust. Lol. No stage one. Harley or Indian. I like the new Roadmaster with the Cheiftan Limited fenders and bags. Also. You need to find a good Harley dealer. They are out there.
I'm glad they're out there. I didn't have much luck in my area. The one dealer in Rhode Island that was less pressure didn't offer much for the trade, so I just dealt with what I had to deal with with this one. The new Roadmaster is nice... I'm slowly turning my '19 Chieftain Limited into a Roadmaster... lol. All that's missing are hard lowers, which I only really miss in the rain.
NightcruiserMA that's my issue. Once I add the touring seat, the hard lowers, and the truck, the price is outside of reality. I'm hoping for a roadmaster that is on par with the current version, touring seat and all
Mostly everything you have said you didn’t like about “Harley” is problems you have with that individual dealership. They are all definitely not like that at all. This “fit Specialist” you had is not the norm at all. I am sorry you had such a bad experience.
Wow....I've never been treated like that at any dealer, Harley or not.....Thats crazy. Follow me around...I don't think so...
Never had that and I have been to many Harley shops, they do not do that, ask Matt at Laidlaws noi such training exists
@@jeremybroderick9465 you sound like a laidlaw fan boy. There are bad dealerships everywhere. Not just HD. And I have had great experiences at Twisted city HD in wichita KS. and poor service at others. It depends on the dealership. And buying a truck is just as bad. People will do what you let them do.
I couldn't buy an Indian knowing how Polaris burned every Victory owner. Plus, there's hardly no service centers and you're very limited in choices and upgrades. I love my 2020 FXFBS and I checked out the Indian Challenger. I wouldn't trade my Harley for it, hate the front end on that bike and you have entirely way more aftermarket and customization support for Harley, even straight from the dealer.
Sounds like you’re judging all H-D dealers based on one experience. You’re not amenable to the idea of riding a Harley and that’s your choice. I find it difficult to believe that a person who professes to enjoy riding as much as you do, can’t seem to find anything positive about buying, riding or owning a Harley, but again your choice. I think the thing I refuse to continue to tolerate is your seemingly inability to accept (without sniveling) the similar disdain from H-D Riders that you so freely dish. Life is too short to complain so much, especially when riding a motorcycle!
I can echo the experience of three separate H-D dealers in Toronto regrettably. It was just not a positive experience whereas Indian (Toronto and Georgia) are low pressure, come in and chat, check the bikes, space between them to get a feel etc.
I'm sure there must be some good H-D dealers, I have just yet to find any.
@ARTHUR SEA You crack me up! lol.
@ARTHUR SEA I've hidden absolutely zero comments from anyone. I actually am really enjoying your need to comment everywhere and anywhere on a video you supposedly don't even like... lol
Never had that experience, sorry about that.
I bought a victory & Indian from the same stealership and it sucked. The first purchase was ok, but the 2nd they tried to put the screws to me. I stopped that w swiftness & quickness. The sales rep I usually dealt with was gone & I had a complete bonehead that wasn’t prepared and had no knowledge of Indians. Plus it was about an hour till closing. Harley stealership was professional and left me alone until I needed info, and they knew all the info. Some last min pressure when I was going to go look at another bike at a larger stealership (fabricated) I got the price pt I put in my head before walking in. They can keep the 40$ T-shirt and hats tho. The Indian stealership would not give me any price break on any accessories at all. Not a f’n dime, where HD threw in a few things. Idk man I loved all 3 bikes and no regrets about that, but I swore to never go back into the Indian stealership again & I haven’t. Luckily Charlotte Indian is only another half hr down the interstate. It’s all about the owners and how they operate I assume. Doubt I will ever buy new again anyway. My rant is over. Thanks for letting me share
dying to know what dealership ? i'm also from the New England Area and i'm a Retired Harley-Davidson Manager, who like you has become kinda sick of the Corporate owned harley dealers vs the former mom and pop owned dealers. I worked for several new england HD dealers who once were mom & pop owned and bought out by corporation dealers, Easthampton Harley bought out by LEMCO and became Southampton HD, Tibby's refused to sell out and just closed their doors, Kelly's became High Octane, Big Bore became minuteman HD, Boston harley was bought by Bruce Rossmeyer then when he died his kids sold it to the corporation that owns NH's Seacoast, Rochester and Granite state harley, i could keep going but Harley has lost it's SOUL, and after 40 plus years with harley and riding harley's i now own a Goldwing Valkyrie
It definitely felt like walking into a motorcycle food processor. And yes, you do get the idea of the type of dealerships. The reason I haven't named them is, again, all the people were personally very nice. I just don't like the Harley training. Seacoast is awesome, though, which is why I work with them on videos. Great people.
@@NightcruiserMA same here, i love the Staff at the local Harley Dealer, but HATE the management and the high pressure sales, but strictly by the managements rules, i have Tried over the 10 years since i have been back in New England to buy a bike from Rochester and Seacoast, and again love the people but management has caused me to go elsewhere EVERY TIME !! 1st time i had inherited a fairly large sum of money and it had been released, but would have a 14 day hold, but i wanted to buy a fatboy and i went in with all the proof and a phone call to the bank and i would cut them a check and come back and pick up the bike in 14 days when the check cleared, management said NO they needed 20% CASH down, i ended up buying Elsewhere. went back several times over the years and management issues every time kept me from buying from a dealer not 5 miles from my house, went down to seacoast once and i'm a pasted employee or the original seacoast and i know John who i'm told is still part of the ownership, but my wife and i were looking at a low mileage used Ultra and a member of management while we were trying to get a price, pulled our salesman away and gave him to a couple that appeared to be shall we say Wealthier in appearance, needless to say i ended up buying the Honda Goldwing i have now and still to this day never did find out the price of the ultra.
@@brucesantacory1390 Sorry about that, when I heard Seacoast, I was thinking of Seacoast Sport Cycle in Derry. I've never been to Seacoast Harley. I did find it odd that pricing was hard to actually get!
@@NightcruiserMA yeah it's become common with harley dealers, i can name at least half a dozen that will not tell you what you are paying till you are signing the papers........i don't buy bikes that way, and like you i don't hold on to bikes long usually since 2008 i've owned about a dozen different bikes
Sally's Indian sounds amazing!!!
I agree.
ha.... every harley dealership I've ever gone into, I just get ignored....
I would much prefer that... lol... just ask for help when I need rather than be assigned someone to follow me.
Lame. I take control & let them work with me when buying most anything. I've bought 3 new KW trucks & 6 new HD's wife & I. Trust me they do very good with folks that let them. Make them earn your respect & they will work with you.
Bud Irwin I'm sure when you're a repeat customer, they don't feel the need to pressure you as much as they feel you're already sort of in their culture to stay. Either way, I'm glad to know not everyone goes through it. I'd have walked out if they weren't interested in my trade.
The bike buying got easier with age but outta the 6 we used 4 different HD dealers & stopped at many more. We seen dealers like your talking about & learned from them. Never let them know your financial matters. Parts & labor bartered to sweeten the deal. They offer 10 percent off for parts, I go for 15 with reduced labor & have it written up on contract. Take the contract with you & spend a couple weeks calling around other dealers & stopping by ones that wanna dicker... We just bought a pair last year off a dealer we never dealt with. They cut the closing cost 4200. under anybody else around. They still made a killing & we rode out happy. Smaller dealers seem more eager to do the dance.
Anyhow goodluck with your dealings.
I wonder if it's just that dealership or all Harley dealerships
I have never come across any Harley dealer that acted like they did. What dealer is it?
It's the majority of dealerships in Massachusetts, anyway. The one I went to in RI was a little less pressure, but not what I would call laid back or anything.
You seem like an extra nice guy... but I watched two videos in a row and I’m not sure you ever said what you wanted to say!
Oh gosh no. If there's one thing I'm good at, it's... it's... look, a squirrel! What was I saying?
Not to beat a dead horse but I've never seen a harley dealership not provide prices online and on the floor so that's outside the norm for sure
Well, it's certainly the norm around me. I looked at several websites of dealerships around me. The following all do not show prices on their site and you have to put in all of your contact information to get a quote:
Russ’ Ocean State Harley Davidson (RI)
Boston Harley Davidson
(MA)
Cape Cod Harley Davidson (MA)
Heritage Harley Davidson (NH)
High Octane Harley Davidson (MA)
Old School Harley Davidson (MA)
Precision Harley Davidson
(RI)
Manchester Harley Davidson
(NH)
Seacoast Harley Davidson
(NH)
Sheldon’s Harley Davidson
(RI)
I believe there are corporate and independent dealers for Harley. The corporate ones are crazy pushy. Big turn off going into a corporate one and they all look at you with this condensing look if you don't ride a Harley already.
Sorry about the experience. I'm in Ma. I deal with several HD dealers over the years. Most have a reverse attitude, more like if you don't want to buy it fine call me when you do or if you figure it out. There is one however there is one that fits your description. I don't know and don't want to know if it's the same one. As they are not on my list of the first go to dealers and not one that I'll buy a bike from. I would not have chalked it up as a total Harley experience, just a bad experience.
I think I know the one you're talking about. It's a big one, and they were ones I wouldn't go back to. I went to this one hoping it would be different.
The reason I'm not attracted to them because of reviews of paint and rust on rhe wheel shirt( fender). Keep a eye out if you ride up north with salted roads.
I don’t know if you are aware of this, but the word puts literally translates to “pri_k”. Just so you know.
That's good - most words are fair game when we make fun of each other :)
Enjoy your Indian Moto. I bought an IM Scott Bobber and I'm crazy about her. Maybe I'll buy a larger Indian Moto later.
That's a nice bike! Fun and fast! Enjoy!
maybe they thought you were high risk customers
@ARTHUR SEA That is sad. Best of luck to you,Keep the videos going.
Which dealer was this? I'm in MA and I have never experienced this at any Harley dealer. The number of Indians that you have bought and traded and sold back to the dealer, you must have paid for several of them with the amount of money you've lost on these deals. I came very close to buying an Indian (twice) but I got turned off by them. I'm happy with my RGU and I think I did a pretty good deal when I bought it. I got more for my trade than I thought was possible and I got lifetime maintenance (that's already saved me over $1000 in the first 5 months . . . three services). I liked your channel better when you were just doing positive videos about Indians. The negative vids just aren't appealing.
Fred D Hi Fred. Thanks for the feedback. I'm just relaying my experiences. This one was negative. Because the people were nice but the training or procedures were not ideal (at least from my perspective,) I'm not going to be identifying the dealer, but I can say that there was one in MA even more high pressure than this one. I ordered that maintenance thing but canceled it. Harleys do seem to require more maintenance, so it's probably a good deal. Yeah, I'm very happy with my Indian. I'm glad you're happy with your Harley. That's what it's all about!
@@NightcruiserMA I don't think they require more maintenance. I got the 1k mile service, the 5k, and the 10k service. Other than the regular oil changes, the bike has been flawless.
I tried three Harley dealerships in Toronto and all three had the same approach. High pressure and weren't interested unless you were on the cusp of a deal. The bikes were also packed in like sardines limiting your options to chuck a leg over and get a feel for them.
Even on a Street Glide S that was around $34k CA, the dealer was keen to remind me that it was $34k.
This contrasts MASSIVELY to the Indian dealership in Oakville and in fact is also the same approach from Indian at Mall of Georgia (where I now moved to). Indian Canada and Indian US are far more approachable.
There is no way I am buying a Harley, they are arrogant and I cannot stomach the brand as a consequence of three separate dealership experiences.
I will be buying at least two Indians (for me and my wife) and that's just to start.
I sell private and hold my price.Took me a year to sell a Sporty.
hahaha Manchester HD in NH is 100% exactly like you are describing.