VISIBLE WIRELESS REVIEW: Is Visible by Verizon Still Worth It?
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- Опубліковано 19 чер 2024
- Verizon-owned Visible has made big changes to its service. The low-cost provider now offers two unlimited plans starting at $30 a month. Both plans include unlimited talk, text, data and mobile hotspot. The more expensive plan includes access to Verizon's fastest 5G and 50GB of premium data. With these changes, Visible is ending its popular Party Pay discount program. LEARN MORE ABOUT VISIBLE HERE: visible.pxf.io/Yg937R
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CHAPTERS:
0:00 Visible Launches 2 New Unlimited Plans
0:25 Changes to Plans and Pricing
1:56 Network Experience Upgrades
3:35 Most Underrated Feature
4:13 Phone Options and Deals
4:51 Customer Support Limitations
5:49 Visible Pros and Cons Explained
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Are you an existing Visible customer with Party Pay? Learn about what's changing here: ua-cam.com/video/3KRxuixW7t8/v-deo.html
I am an existing customer and would like to switch from the old standard $40 to the new $30. Help through their chat said the feature\option should be in the app to change the plan and it is not and the app is updated. Any thoughts? Thanks
@@jasonrogers8324 yes I show the app in the video linked above (the one about Party Pay). Where I show the new plans in the app, you select choose plan and go from there.
@P T does the Visible unlimited plans quality you for the 50% discount for the Verizon 5G home internet? I only use my Charter service for internet. Sounds like the 5G internet could be a good alternative.
Very helpful… thank you. I’m getting about 5 mbps and sought support they made several tweaks but in the end has to put in trouble ticket. If anyone can suggest a fix I’d welcome it
@@faithfamilyandfuntech5062 Would you be open to trying the new $30/month plan? Upgrade may be worth trying before you give up.
Superb video! Congrats on getting this created & uploaded so fast! 🙌🏻
Thanks. Looking forward to your coverage and hearing your recommendations!
I’ve been following your Visible vids for a while and thanks for this update! Because I’m moving to a rural area soon where my current Xfinity service isn’t available but Verizon is. It was supposed to be a two person party plan but this update definitely gives us a push towards Visible.
And good news that Visible now has domestic roaming. That should help in rural areas.
I'm on the party pay $25.00. This is the first that I've heard about the new changes with Visible. Thank you for sharing those updates. I really appreciate it.
You're welcome. I made this video specifically for existing customers: ua-cam.com/video/3KRxuixW7t8/v-deo.html
My family is split btwn Visible and US Mobile. Just found about that Visible is making some changes and you answered most/enough of my questions. The others may not have answers yet.. Thanks
I switched to the $45 plan. Just to test it out, I downloaded 2 UA-cam videos I wanted to watch. I had them both downloaded and ready to go in less than a minute.
Thx! I’m considering the switch from Simple mobile because of the Apple Watch availability.
Nice one! Thanks for the info! 👍
I just switched to Visible from Mint. The reason was the monthly vs. yearly billing. Unfortunately, I live in Malibu, and I can't get service on PCH. I also use WIFI calling at the house and for some reason it drops calls a lot. Mint Mobile never did this. I ordered sim cards from US Mobile and will test their service and see how it goes. They sent both Verizon and T Mobile sim cards to test. I appreciate the video's.
I've been using visible basic for a couple of months now(Southern California). If you use apps like discord voice chat or streaming i find this worse when driving around, you may get disconnected (often) to the point it is unusable even sometimes with just only using spotify. Will need to update to the Plus plan to check out.
my sister, and 2 of my friends are going thru and still are dealing with porting their services to Visible... been 3 days...none of them is done. Im happy with US Mobile...just hope USM will support watch plan soon.
Great video!
I’ve used Visible as a backup on a Galaxy phone. I’ve never had a limit on devices that can connect to the hotspot or a speed cap. However, when I use it on an iPhone, I do see the 5-10Mbps speed cap with no limit on devices that can connect.
That's interesting. I haven't heard that before. I should try on an old Galaxy I have.
Michael Saves I enjoyed your video it was informative.
Thank you, Apple! Means a lot
Does the new visible basic plan support international roaming to receive texts and calls?
Can you put a Visible SIM card in a dedicated hotspot?
Could you do a review of hello mobile I have there 25 dollar unlimited plan and have been with them for years service is excellent vs visible wireless since you have that
Hello, thank you for your content. I do have a question. Since visible has moved on from it's cloud network, does that mean more unlocked phones are supported? Say if I have a Verizon unlocked galaxy S10 5g, wouldn't hey work if you know? Thanks!
They’ve said it should lead to more phone compatibility in the future. Always check compatibility before signing up to be safe. They’ve got a tool on their site.
Great video Michael 🤙
I see that the cut off date for the "old plans" is October 18th and I see I can still sign up for that incredible PayPal Party Pay... I've been watching lots of VISIBLE related videos cause I'm ready to switch from T-Mobile..
I've seen some people say that VISIBLE will be forcing EVERYONE who was on the $25 plan to the new $30 plan January 1st 2023.. have you also heard of this and can you confirm?
I have a separate video for Party Pay members here: ua-cam.com/video/3KRxuixW7t8/v-deo.html Just to be clear, new members can't get it. Existing members still have some time to switch and lock in their rate, but eventually everyone is going to move to the new plans.
@@MichaelSaves hey got an update for us... The PayPal link was STILL functional HOWEVER it doesn't do the party pay thing but it DOES give you $5 off monthly on the new plans... I don't know how long the PayPal link will work tho, I surmise the 18th of October is the deadline🤙
@@glendaberry3801 I JUST CHECKED through the link I got the PayPal discount through hoping to see the "PayPal offer $5 off per month"...
Clicking on it DOESN'T show the message anymore, so even tho I got it... I'm not sure if it's available. I really thought peeps had UNTIL OCTOBER 18TH but it looks like they've already removed it 😢
@@glendaberry3801 I can try to post the link here (it might not take it) and you can monitor it yourself:
My Galaxy S8+ is compatible with the current plan but not with the newer plan discussed in this video.
What about the Verizon hotspot home router that website says visible customer offered. Any info? My neighbor has one and love it. Low latency, etc. I called local Verizon store no help
Looks like my current device, OP9, although currently supported on visible will not be supported on the new plans. That's crazy.
That is so true. Visible was using Cloud Core Network. Visible is now officially migrated right onto the new network of Verizon Core network as of August 1, 2022. Yes you will get better results which explains why you would need a new sim to have access on the new pricing plan/upgraded network that Visible was migrated on(unless your phone is unlocked). You may need to buy one of Visibles phones.
Michale thx for info on visble I had old verzion phone I wanted to bring to verzion thought would be compatible being I only took phone off verzion network a year but my phone not compatible so they gave me option to do phone swap and send my old phone back in 14 days so iam going keep my post paid service for now till I know if visble will fit my needs just post paid getting so expensive
There are other options on Verizon's network like US Mobile, Xfinity Mobile (if you have Xfinity internet) and even Twigby! Your phone may be compatible with them.
Was shocked the difference I had with the lower ping times. UA-cam videos load like 5x faster with a 30-40ms ping instead of 100+ like I was getting before. Moving to a blanketed ultra wide band area next year so I don’t mind paying $20 more for better service.
Nice
I assume you got the Visible + plan then? Is the coverage better with the new network?
@@Lamski3 the latency is the major difference. Plus unlimited ultra wide band data.
Does the $30 visible plan and the $45 visible+ plan use the same sim? Can I swap back and forth between the 2 new plans without changing sim cards every time?
@@galupproperties3098 I am a little confused. What provider did you have the high ping speeds, and which service was the low ping speeds. Did you go from Verizon to Visible or Visible +?
Visible is great and im more than happy with the service n price but they’re kinda dirty with the compatibility check because they’ll say a phone isn’t compatible when it really is just put the SIM card in and you’ll see, I guess they do that to encourage customers to buy a phone 🤫
I currently have T-Mobile cell service and no plans to switch yet. My problem is when I am in rural areas T-Mobile uses a "Partner" that throttles my unlimited T-Mobile pan. Most places where I have problems Verizon network is present. I was thinking that if I just get a basic cheap phone and the little router box I can start watching Netflix again? Does Visible sound like a solution for me. I go camping once a month for a 1 week stay.
Stick with T-Mobile! I can’t make or receive a phone call with visible
Is the $30 network better than the old network? The app says you need a new sim card if you upgrade to either the $30 or $45 plan. In some areas around me the old Visible plan data is pretty slow or basically non existent. In other areas it's great. I would love to get better and more consistent coverage. Would the new network provide that?
That’s what they say. I mention Visible’s response to me in the video.
Visible was using Cloud Core Network. Visible is now officially migrated right onto the new network of Verizon Core network. Yes you will get better results which explains why you would need a new sim to have access on the new pricing plan/upgraded network that Visible was migrated on, on August 17, 2022.
I had that plan for my señor mother, and payed $25 now I hope me get grandfathered for some time or will have to look for a new place for her phone needs
I talk about it more in this video ua-cam.com/video/3KRxuixW7t8/v-deo.html
Check out US Mobile and Mint Mobile.
Can you have an Apple watch cell version on this MVNO?
Yes $5 a month extra
i live there amazing attentive chat service and asistance
I was locked into the $25 plan but when I got the new iPhone 14 with esim I was forced to switch to the $30 plan!! The customer service was horrible! Very disappointed with visible!!
I didn’t see a way to “try” the service out with my iPhone 11 and eSIM. I’m on Spectrum Mobile now. I’m ok with it, but hate deprioritization.
Here's the free trial link (affiliate): visible.pxf.io/QOGPEP
With the Mohu antenna can I record my local broadcasting shows and watch them the next day?
Antennas do not include DVR, but you could get a DVR for over-the-air channels. Tablo is a popular brand. Some people also rely on on-demand services for next-day shows (Peacock = NBC, Paramount+ = CBS and Hulu = ABC + FOX.)
As far as customer service I think they are outstanding even though it's only through chat. Trying to get ahold of anybody in Verizon right now now is an absolute nightmare
US Mobile has 100x better support than Visible. They will even talk to you on the phone. I had visible for over a year and four months ago moved to USM. I need speed on the hotspot.
I agree about the customer service at Verizon, non-existent right now. Unfortunately, I tried to switch to Visible last night and my phone never switched over. I now have no calling or texting and can't use my phone. Already canceled with Visible.
I can't get 5G where I live. Other than being able to call more countries, would there be any advantage if I upgrade?
Thanks
I cover the pros and cons in the video. The new base plan has domestic roaming and lower ping. The new premium plan also includes priority data, which is important if you're dealing with deprioritization. I made a separate video that talks more about the value of premium data: ua-cam.com/video/oY8C7vnHYFk/v-deo.html
I switch to visable, my service was terrible on the 30 or 45 dollar plan. Android auto wouldn't run with it . After a Day and a half of using it, and terrible support I'm switching back to att.
Is there a party pay discount on these new plans? I'm currently paying $25 month.
No. I explain in the video. Party Pay is going away
So, there’s no longer a referral service for extra or one-time discounts?
Referral program stays but Party Pay is not available for new customers. You can share your referral code from the app and get $20 off if someone uses it.
Would you recommend visible + or Xfinity mobile's unlimited plan considering they're very similar?
Good question. I would lean toward Visible+, but I like both plans. Xfinity has better phone deals and customer support availability. Visible+ has the unlimited mobile hotspot. As for data, both are good for most people. But Xfinity has a 20 GB cap before speeds are reduced, while Visible+ now has 50 GB of priority data. If you don’t see yourself staying with Xfinity Internet for a couple years, another reason to look closer at Visible+.
They need a plan for iPad.
Can you have 2 lines with the same account? I have 2 lines with ATT. I understand party pay is not available but I can pay the 45dlls per line.
Each line is a separate account with Visible.
so if you have visible do you have wifi so anyone who lives in the same house can use the WiFi internet without having to pay for an additional plan? Or does every person have to pay for the internet unlike using a cable company.
Visible is cellular data. I pay for WiFi separately from an internet provider. I’m not 100% if this answers your question, but I’m happy to clarify further.
@@MichaelSaves my brother told me you could use visible for internet as well as cell phone. So you are saying that visible cannot be used for internet data for your computer?
@@swaha55 There is mobile hotspot, capped at 5 Mbps. You could try -- just not very fast.
I had Visible for a couple years and plan was excellent. Great coverage and hot spot worked, Then about 2 weeks ago I couldn't receive text. Got on Visible website chat and agent was very pleasant and fixed issue except after agent finished I could not receive calls starting Dec 17. After 2 days and 30 hrs chat time Visible informed me that apparently my phone Samsung Galaxy S8 became obsolete to Visible network and I needed new phone. So I got new Visible Midnight phone and same problem. Chat kept telling me they had specialists working on it. Fully a week later I called my number from another phone to see if it worked yet and someone answered. A child had received a new phone Christmas day with my number that I had for over 10 years. Now I m still waiting for Visible to follow up
OMG that is nuts ! Free Safelink Lifeline has had NIGHTMARE issues too since Verizon bought them. Phone support in Philippines hate Americans and HANG-UP on us ! They are incompetent and send you around from person to person because they do not have "the right tools" to fix it.
Hey Michael I have an active visible wireless account and I was wondering can I switch my devices? If so how do I do it if you can help please?
This video will help. You make changes from the Visible app. You don’t have to switch yet unless you want to ua-cam.com/video/3KRxuixW7t8/v-deo.html
Pixel 4a 5G user here I switched to this new plan and my service as of lately is worse than before I'm on my 2nd month of service and I'm losing data every time I go inside a store I have android 13 and I'm shopping around for a new wireless service again.
Would you know if Visible phones are unlocked? If we ever decide to leave for whatever reason would we be able to use phones with different carrier?
They’re locked for 60 days
I’ve been extremely happy with my current service. How necessary would you feel it would be to go from the $30 to $45 plan?
Hi. If you are happy with your current service (on the original Visible plan), I would get the $30 plan. That is what I plan to do (outside of temporarily testing Visible+ for a future video.) I've been on the $30 plan for 2 days and have noticed higher data speeds and lower ping. But, like you, I had few problems on the original plan!
@@MichaelSaves thanks Michael. Btw..your professionalism is second to none. Great video!!
I'm a bit confused. I know they're changing the network, but I have a fairly new S20, and from what I gather my phone just won't work on Visible anymore when the change goes into effect? If I get a new sim card for the upgrade, will it work in my current phone? If so, only until the "change"? or will I at least get slower 5g or 4g?
Since you’re a member, the question about phone compatibility is a good one to ask support. I have no insight on your specific device. Sorry I can’t be more helpful.
I just changed my old Verizon iPhone SE 3rd gen to Visible about 8 days ago. They sent me a new eSim card #. It took a bit to transfer but my old phone works great w Visible so far and I’ve traveled from Seattle to Los Angeles this past 8 days.
If I may post it, this is my new party plan discount code for those thinking of transferring to Visible:
3MNFNTG
i have five lines and visible told me i have to have five different accounts, kind of annoying because i would need to create five different email addresses, any one else recommends somewhere else?
I'll never know about their service, as I tried to switch to Visible last night and my phone was never fully switched over. I have no calling or text capabilities, and basically have an expensive paperweight on my table. I canceled with them already.
Since there no Visible store anywhere. Where do I take the phone for warranty work?
Are you talking about a cell phone insurance policy? It would depend on the provider of the policy. But if your phone stopped working, you may need to send it somewhere. I had a phone that I bought stop working while under the manufacturer warranty years ago and I was mailed a new one the next day. (This wasn't with Visible.) I don't know much about warranties. I typically don't purchase those and rely on free cell phone protection that my credit cards offer -- and a good phone case! Sorry I don't have a better answer -- maybe someone else will.
Also, if it's an iPhone, you can still bring the phone into the Apple Store just like with other carriers.
For Android devices, depends on your manufacturer but for most you'll need to send your phone off for repair.
I am not aware of any carrier that does warranty work for phones in their store directly.
Hi Michael, I have Visible with party pay. My biggest complaint with Visible is dropped calls. It seems if I am on a call longer than 5 minutes the call drops and I can't get the call back, continually dropping. I've seen others having this issue as well. Do you expect either of the new plans to address this issue? Thanks!
Hi Joan. Dropped calls would be due to network coverage I guess. Do you live in a rural area? The new plans have roaming coverage, which may improve your experience in those spots. Otherwise, you may want to look into another carrier.
@@MichaelSaves I live in a suburb of a large city in the NE, so not rural. Didn't have the problem with Verizon but would hate to have to go back to them. Thanks Michael!
@@joanschick3136 I'm wondering if you should try another brand that uses Verizon -- US Mobile is good too. You could also try Twigby.
Did I not have 5g UW with my 25 dollar plan or are they taking that away and now it’s only for the visible + plan?
With the $25/month plan, I believe you got 5G Ultra Wideband with speeds capped at 200 Mbps. I do not believe that has changed with the $30/month plan. I was told by Visible a 200 Mbps cap would stay, and most of my speed tests are below 200 Mbps so far. In addition, Visible says this on its website: "5G Nationwide + 4G LTE includes a combination of 5G Ultra Wideband, 5G Nationwide, and 4G LTE network services." With the 5G Ultra Wideband that you get with Visible+, it's not capped at 200 Mbps. I think that's the distinction. So the cheaper plan may get 5G UW that's capped as part of that "combination," but only the Visible+ plan gets the true 5G Ultra Wideband speeds. They probably did it this way for marketing purposes. For you, I would expect the $30 plan to be very similar to the plan you already have -- with the addition of the domestic roaming and lower ping. I hope this is helpful.
Ty for the info, Paying that extra 5 on multiple lines is going to add up 😭
well i just got one for my kiddo mostly for emergency and was able to ge tthe 25$ plan and got a cheap fhone from them. i hope it works if not ill just bring him into my plan and cancel visible
I have had occasional SMS problems with Verizon/Visible. Unlimited mobile Hotspot speeds are a joke as is data speeds even accounting for deprioritization. I have a relatively new phone Samsung phone. Noticed when in California my friend's TMobile service supported Google Maps out in more rural areas, Verizon not so much. The type of 5G Verizon chose just not great unless near tower. Will be switching.
Yep , my free 🤣lifeline , for now anyways is on T-Mobile towers , and I get like 270Megabits down and 20Megabits up , and latency 1/2 of what people on Visible say they get.
So unless I’m missing something, you get access to basically faster speeds with Verizon (correct me if I’m wrong) and MM wave for $45 and hotspot (capped at 5 mbps) ?
Plus more international calling, texting and in some places data
@@MichaelSaves Honestly it sounds like visible + is the way to go. If Mint was not around I would switch in a heartbeat. I do really like what visible offers.
@@sportsfan7702 Visible+ is the way to go for people who need the premium data. For most people, I think the $30 plan is fine. You still get 5G with the $30 plan. That said, Mint is excellent. I like them as well.
My Visible hot spot ran better with fewer blackouts then my T Mobile for a 6 months comparison so I dropped T Mob phone data and kept unlimited text and talk for $20 a month tax and fees included. Staying with the $25 Visible till they raise it which sounds like they are.
Yeah sounds like you've got a few months at $25/month
@@MichaelSaves the only reason I keep my T Mob is I have a promo two data lines for $20/month all tax and fees included. One is a SyncDrive for my car and the other I use for my iPad mini 4 data. Those will usually run faster then the Visible but not if I run a hotspot off them. If I drop my T mob $20 talk n text I loose the two data promo.
I did get a T mob business stand alone $10 a month taxes and fees included which from what I understand is a top tier service and was running great on my iPad mini 6 till last Sunday till it started slowing down.
Did you see T mobs new business phone plan for $90/month?
I’m brand new to this visible plan. I’m just tired of over paying for service with named brand. Should I go with the ( Visible or Visible+ ? ) I don’t want to slow of data speed. And my iphone 10 is not 5g compatible. And sims or e-sims card which one should I get?
I would start with the base plan. Physical or eSIM up to you. One thing though- you may want to wait for a phone deal with Visible or someone else later in the year to snag a discount on a 5G device. There will definitely be deals
I don’t understand the data difference between regular & the plus.
Plus offers 50GB premium, so what’s the regular offer?
Hi David. Both have unlimited data. I explain Premium data and whether you need it in this quick video: ua-cam.com/video/oY8C7vnHYFk/v-deo.html
good question
If I go with Visible+, will the party discount apply?
No Party Pay doesn’t apply to the new plans.
I tired Visible and in my area just having deprioritized data is really bad. I have US Mobile and had the Visible free trial. US Mobile was almost 3 times faster in the same place. It sounds like the new service is still deprioritized
The $30 plan is deprioritized; priority data is included with the $45 plan
Do you have to use Auto Pay for Visible $30 plan?
No auto pay is optional and the price is the same whether you use it or not. Control it from the app
The Visible website only says 5Mbps for hotspot on both new plans. Says nothing specific about high speed hotspot data up to 50GB. US Mobile tells you exactly what you will get for hotspot on their unlimited plans.
The Visible hotspot is unlimited just like data. It always has been. There is a speed cap though - and it appears that’s for both plans at this point.
Unlimited data doesn't mean you're going to get a data rate that will be of any use to you my Hotspot data now is at 100 kilobits. The $45 plan only gives you 50 megabits of usable Hotspot data.
@@Ebiczebulanious Both plans give you unlimited hotspot data. The problem for me is that the hotspot speed is only 5Mbps. It is why I moved from Visible to US Mobile. Oh, that and the bad chat support. The support has been great on USM. Also, have a 6 month service test on Mint. Called them..on the phone even...was only 2 minutes to talk to a support person today. Their hotspot speed is great on T-Mobile's 5G network in my area. Wanted to set up a trial on Visible tonight to test their new plan. Waited 20 in the chat que, it got to 0 then crashed. Brought back bad memories of prior support when I first ported my number in. That took a week to complete. So never mind Visible.
Okay having any sort of truly unlimited data on a smartphone for $30 that also has unlimited hotspot is ground breaking but I would not go premium because the data allowance for premium is too little to be beneficial since the point of extra bandwidth is productivity. La-people don't understand how much data an iPhone actually uses because they are using mostly html based apps and iPhone by default is set to wifi only for high level apps and task like Facebook messenger,zoom and icloud . I had used over 1TB of data on a iPad from icloud and zoom while working CRM but I use a minimum of 300gb just zoom chatting friends but visible standard plan was able to do all of this. Visable temperately slowed down during the afternoon but has stoped being noticable since the network update. Overall Verizon based networks are the only networks I would trust because there is just inefficient peer review to at&t or T-Mobile when it comes to business and home business power usage exclusively on ipad cellular network .
Lock in the party pay rate for a period of time? Can you elaborate on that? You make it sound like eventually we will all be forced to choose one of the two new plans.
Correct. You will have to move to a new plan eventually. When? It's still unclear. Some people have been told January 2023 by chat reps, but Visible has not confirmed a date to me. I have a separate video that talks about the impact on current Party Pay members: ua-cam.com/video/3KRxuixW7t8/v-deo.html
Pretty sure the new visible+ plan is only available for 5g compatible phones
The data speed con is only relevant with the $30 plan. The $45 plan gets the same data priority as Verizon's top postpaid plans for that 50GB as well as totally unlimited priority data on 5G UW. Also, both plans now use Verizon's network core instead of Visible's cloud nonsense which should translate to better performance across the board for just about everyone.
Yes sir! Premium plan is great for people who have lots of UWB where they live.
Verizon top tire data plain unlimited no cap u are thinking of there do more and play more has the 50GB cap
@@antoinegeorge4287 the new Visible+ plan is basically one of those plans without the extra perks.
@@Saeren_ it’s the old visible plan just 10 dollars cheaper
@@antoinegeorge4287 that's the $30 plan. The new $45 plan is essentially the same as Verizon's postpaid plans right down to having priority data and unlimited 5G but without the postpaid pricing and the streaming and other perks.
I just signed up with Visible last week (on their OG $40 plan), but now seeing your video and commercials on TV, the basic plan is dropping to $30 per month. Do I have to sign up to change my plan to the new basic plan, or will it happen automatically? I have tried talking to reps from Visible, and while they have been nice to deal with, they were not helpful on answering my question.
You need to switch. Otherwise, you’ll stay on your current plan for a period of time until they force everyone to upgrade. Go to the app and then you’ll see the options.
@@MichaelSaves See, that is the issue I am having then, I have no other options on the app (I am assuming it would be in the account tab, under "Plan", but only the $40 plan is shown).
@@nickonfire700 See this video on my second channel. I show the app and where you can find the new plans to switch to: ua-cam.com/video/3KRxuixW7t8/v-deo.html&t
@@MichaelSaves Ah, it is supposed to be right on the main page. Your second video did help/answer some other questions that I did have, but the only option I have on the home screen is to transfer my SIM. Also, thank you for answering my questions, and being extremely helpful!
@@nickonfire700 then I would contact support and see what’s up. Good luck.
Do they throttle after a certain amount of data usage?
No it’s truly unlimited - speeds only slowed during congestion and base plan has a 200 Mbps speed cap.
It sounds good except for the fact that you cannot call anyone if there are any issues with the service.
Yea same problem I'm having. I have no internet to speak of. I should have stayed with my old plan. At least I got what I paid for
After 2 years using Visible it quit working in my area will Visible Plus help fix that? If I try Visible Plus and it does not work can I get my $25 service Back? Or do I have to go to AT&T at $85/Mo that I know does works in my area?
The $25 service is gone. I lay out the new plans in this video as well as the improvements to the network experience!
@@MichaelSaves I understand that I am grandfathered in at $25 until January 1st then I'll have to choose a plan and get a new SIMs card is that correct?
@@Ebiczebulanious I have a video on my second channel with all the details I know for existing Party Pay members ua-cam.com/video/3KRxuixW7t8/v-deo.html
Do you have to have Verizon internet to get visible?
No -- Visible is its own thing. However, Visible offers a small discount on Verizon Home Internet: michaelsaves.com/cell-phones/visible-review/
Reccomend this still? Is it better than straight talk? Ive had straight talk forever with hardly any issues but willing to try something new.
If you are OK with chat-only support, yes. It’s a great value. You just have to be comfortable with the customer service limitations.
@@MichaelSaves might as well be, can never understand the Indian accents of straight talk reps. Thank you.
I currently have the base plan of $40 because I have been with them with Visible since last year. Will I be able to switch over to the new $30 plan or when does go into effect?
Hi Richard. Yes, you can log in to the app and make the switch now. They'll send you a new SIM card to swap out.
@@MichaelSaves okay I just logged into the app.. and when I tried to switch to the $30 plan it says that my device is not compatible to the upgraded network. I'm currently using a Motorola G Power 2021 device 🤷🏾♂️🤔
@@richardottley4611 I would chat with support through the app. Click on the question mark and go from there. Let me know.
@@MichaelSaves okay thanks 👍
@@richardottley4611 just a heads up when I had to switch I had to remove my existing cellular service from my iPhone settings. Not sure if it might give you issues with android. Otherwise the visible app kept loading.
No options to change to 30 plan on the app. Any idea how to do it. ?
I show how to do it in this video ua-cam.com/video/3KRxuixW7t8/v-deo.html
@@MichaelSaves Chat told me that it's not just a price change but a network change as well. Upgrade your plan only shows on the app if your phone is compatible with new network. My Google pixel 5a is not currently so that options does not appear on the app. They ask you to send a screenshot to there social media team in Twitter to resolve it. Have not heard back in a week. I never had a problem before but there customer service is comical if you need it.
I would have paid $45/month for the premium Visible plan if domestic roaming was not limited to 2G speeds. I saw that issue explained by Stetson and Dennis on a Best Phone Plans UA-cam video.
Yes, that's what the fine print says. We'll see if it's really 2G speeds in the real world after more people test it. Previously there was no roaming with Visible, but I understand why some people may rely on it in certain parts of the country. Makes sense! However, for the majority of people with Verizon or any Verizon MVNOs, domestic roaming won't be used frequently -- if at all.
@@MichaelSaves Thank you. I don't understand why Verizon/Visible didn't include it. If for $5 more, 4G/5G speeds on domestic roaming would be included, then the premium plan would have been a great value still for single line users. Although, a bundled streaming perk for $5 more would have made the premium Visible plan more appeasing; like, Hulu & Disney+ ($12 value), or Apple TV+ & Apple Music ($15 value), or UA-cam Premium ($12 value), or Spotify & X (fill in the blank) video streaming channel, like Paramount+, Starz, Showtime or AMC+ ( Yes for Shudder!).
Or at least the streaming perks would make for great video/music add ons at discounted prices.
I just went back to Verizon after 3 weeks of terrible Visible service. Dropped calls, lags, extremely slow loading, and conversations were always choppy.
I felt that the customer service was outstanding, even though it was only chat. If they can work out the kinks, I’ll consider switching back.
I’m about to do some traveling and won’t have time to deal with extended customer service issues.
Visible is now on par with Verizon postpaid service, at least for me. It used to be as slow as 0.05 Mbps but they've fixed the kinks.
Total waste of money! I cannot make or receive a phone call! Downloads Took forever! Went back to a Quality cellular provider 😡
my trial data speed was almost nonexistent. so im watching videos again
If you have party pay come Oct 18th. You will be grandfathered in to the plan. Unless you quit the party. Or the party ceases to exist. You're good otherwise!
Are they going to get rid of the $25 deal ? I'm a visible customer too
Yes, I touch on that in this video and have a separate video to explain changes if you have Party Pay: ua-cam.com/video/3KRxuixW7t8/v-deo.html
I am too, unless you quit the party. Or your party ceases to exist. You should be grandfathered in as of October 18th provided you have the minimum number in the party for the $25 plan. They are currently not selling it to the public.
What is the $200 gift card? Can I use that to buy the Pixel 6A phone?
No. The gift card offers vary. Usually you get the gift card after being with the service a few months.
Have really enjoyed visible. But now customer service chat is at minimal 4hours to get them to connect to chat. Ridiculous.
I upgraded to the new plan , so much better .
Is the new change to $30 automatic or something cause I’m still getting charged $40 for the basic plan..
I have a video for existing users here that explains your options: ua-cam.com/video/3KRxuixW7t8/v-deo.html
@@MichaelSaves Thanks a bunch
Visible breached its contracts with people that are grandfathered in under its original terms... class action lawsuit is in the making.
Thankfully the plans continue to stay competitive -- the efficiencies of fourth and fifth generation continue to pay off.
Its a sad day for me. Im using the galaxy A12 but for $45 a month I may as well get the GalaxyA53 with Metro. Gonna miss the unlimited hotspot but its not critical for me.
It is sad because you are unable to afford $45 Dollars with Visible? $45 is not at all expensive. Do you care to elaborate on why you say that?
@@AndrewAddisonUniqueDrewski980 I dont have to explain myself to you. I was clear in my comment. You just want to argue with people here
@@MarkJones-fu5kb Whose arguing? I was just only trying to understand as to why you feel the need to say that it was a sad day for you to leave Visible for Metro by T-Mobile for, that's all. If you are unable to say why, then perhaps maybe keep your those negative comments to yourself, due it it making you right out to being a total liar/idiot that has things to hide. You seem a bit sneaky to you. Just saying.
@@MarkJones-fu5kb Actually you were not clear at all. You just said that you couldn't use your A12 on $45 dollar plan. Why deal with Metro? Metro is trash. Visible is on the best network. Why couldn't you just order a phone from Visible? It seems to me that you enjoy trashy network. Please have fun though.
I moved from Tmobile post paid grandfather plan $45 a month everything unlimited 10gb Hotspot I was tired of Tmobile hostile worthless customer service and after 9 years with Tmobile I moved to Visible was good for 3 months now im having drop calls , fail text messages have to restart my phone to make the service work is weird this never happened to me before Anyway good things never last I knew they were going to get rid of party pay and make everybody excited about the new plans when they are running to the bank with our money I really hope is an improvement not BS like always
Yup me too! Waste of money! I can’t make or receive a phone call!
Any comment on the data speed on video since it doesn’t mention anywhere?
I do talk about data speeds in this video, but the testing is with the old plan. This video was published hours after the new plans were announced!
@@MichaelSaves I meant video data cap. 480p on legacy plans. No clue about new plans.
@@SauravShah122 oh sorry! Yes I emailed Visible about that and they told me still 480p. Their response came after I posted the video.
I am sorry about the poor choice of words. Really they said there is still video cap? I chatted with them and said there are none! That's interesting!
My only gripe with visible is there’s no 611 to dial in to speak to a human. The only way to speak to a rep is over the internet by chat. On the bright side, I can bypass the hotspot 5mbps cap with a app on a iMac and a command line in Windows for faster speeds
any tips for an Android Wi-Fi hotspot
@@doctorsubtone6739 there’s a app called pda net that allows hotspot tethering that bypasses the hotspot limitation but to be honest I don’t know much about android phones
Noice !!!
@@rfigueroa1247 pda-net has been around for well over a decade.
Anyone know if the $5 referral code will still work?
No changes to the referral program. It's not $5 now though. It's save $20 off the first month.
The “unlimited hotspot” is not unlimited and it used to be also brew CNN int previous contract holders agreements.
I have not had a good experience with visible speeds anywhere. Was good at first for a few days and then it was always slowed down. I don't recommend it at all
Maybe migrate right on over to the new network, meaning the Verizon only network verses having to be stuck right on Visibles Cloud Core network?? Visible is no longer using Cloud Core network, which explains the newly launched $30 Dollar Visible/ $45 Dollar Visible+ plan.
Question. What is “premium data “? Thanks.
Sure! With Visible's base plan, your data is deprioritized. That means during times of traffic you'll get slower speeds than other Verizon customers. With Visible's premium plan, called Visible+, you get 50GB of premium data per month on the 5G Nationwide and 4G LTE networks. So when the network is busy, you won't be slowed down for the first 50GB! And when you're connected to 5G Ultra Wideband (the fastest 5G), you will always get priority data with Visible+. I do not have priority data -- I have the cheaper plan. My experience with Visible has been very good. But some people have complained about the slower speeds, so Visible+ may be a good choice for them.
@@MichaelSaves You're on the Visible base plan right now? Is it much better than the previous plan that Visible used to have that was strictly connected to the Visible Cloud network??
@@AndrewAddisonUniqueDrewski980 I only have like two days of experience, but I’ve done several speed tests and they’re all well above 100
Mbps with very low ping! I was happy before. I’ll be testing the Visible+ plan too. But for most I would say start with the base plan - you can always switch right from the app to another plan.
@@MichaelSaves Awesome. What I'm really getting at is, are you able to connect efficiently without everything dropping like flies or experiencing slow connectivity when trying to connect on Facebook+Twitter+viewing web sites or UA-cam is what I'm asking?? I know with the old Visible Unlimited plan which was only connected to Visible Core Network, I would have issues with connection in certain areas/places. Please let me know what you've experienced since being on the Visible base plan as far as connectivity being concerned.
@@AndrewAddisonUniqueDrewski980 Yes, I haven't had issues. It feels "zippier." But having said that, I didn't regularly have issues with deprioritization before.
There's also no 'criminal background check', right? A friend is asking.
no, you just need to have some form of automatic payment setup, port your number over and good to go.
None of that!
Of course this happens a month after I finally switched to Visible. Does this mean all plans, even the old one with Party Pay, are being moved off the cloud based setup? Or do you HAVE to switch to the premium plan to get this improved network performance?
I just made a video about Party Pay changes on my second channel here: ua-cam.com/video/3KRxuixW7t8/v-deo.html
It’s not roaming if it’s domestic...
Verizon wireless service is horrible. I ported 5 lines over four days ago and thress lines are still not working.
This sucks in just learned of all these changes though this video. I lost to locking in the 25.00 deal.
I wonder why the new plans require Physical SIMs???
Due to the upgraded network, that's why. Once moving to the currently launched plans is when you will be required to get a brand new sim card.
They don’t. I used an esim.
They will send you a physical SIM, but chat support told me you can use eSIM too. And I’ve seen a few people make the switch with eSIM.
@@galupproperties3098 They require both Physical or eSIM.
@@AndrewAddisonUniqueDrewski980 No they don’t. You can use one or the other. You can download the esim and be connected within minutes.
Senior citizen here who uses cell mainly fir data. Cant afford $45 per month. Any ideas who has unlimited for $30 or less?
This Visible plan is $30! Unlimited data. This related video may help you, though it's a little dated after today's Visible news: ua-cam.com/video/3w8LnMHAnJw/v-deo.html
I used 4.0 gb in july so would i still be unlimited in that area. Yes ive read the info. I do not use the phone or message part.
@@maryw2870 Yes the $30 is still Unlimited.
Mint Mobile or US Mobile.
Pointless to have UWB if you can't get priority data from this MVNO but US Mobile has both priority data and UWB so why pay from crappy service with no real priority data? Also the fact you need a physical sim and now esim just to move to the new Visible plans that's a joke. Once again US Mobile has both physicals sim and and esim
I switched using an esim today from the old plan. Took 5 minutes.
You don’t need a physical SIM to switch. But they will send one if you prefer. The Visible+ plan has UWB that’s always priority and 50GB priority for 5G Nationwide and 4G LTE. I think it’s a good value.
Visible is not MVNO though.
Visible is owned/created by Verizon since year of 2018.
Wow. It's a blow