Hello, Unfortunately, the mask is leaking water and there are few gravels in both parts and I cannot dismantle the orange part to clean them. I don't know how they went inside. It would great if you can also share how to clean the mask when there are some unwanted objects that exist in the parts.
Hey. I can't detach/ dismantle the snorkle from the mask. Any advice? When I try to do it based on the video, I get worried that I'll break some component on the joint. Thanks.
Dear Aequitas, Thank you for taking the time to write us. You can find everything to repair your mask and use it properly in this tips : www.subea.com/advice/how-repair-your-easybreath-mask-tp_3169?_ga=2.103257536.1312073121.1562071146-1604233032.1562071146 Have a good day, Johan-Subea
Dear @@slippinjimmy6997 , Thank you for taking the time to write us. Are you sure you put correctly the silicon skirt on your face. Are you bearded ? That could be the reason. Best regards, Johan-Subea
@@decathlondiving thanks for the reply but i managed to fix it by taking off the mouthpiece (didn't even know it came off!) And adjusting the little circle silcone thingy. Cheers . Great mask 👍😊
Dear Yosh, It's weird because there is no problem on our side to load the video. Perhaps it's due to your connection. You can also try with another platform. Have a good day, Johan-Subea
Hello,
Unfortunately, the mask is leaking water and there are few gravels in both parts and I cannot dismantle the orange part to clean them. I don't know how they went inside. It would great if you can also share how to clean the mask when there are some unwanted objects that exist in the parts.
decathlon malaysia dont even sell replacement for mask accessories. I need to change the strap.
I have one of your masks! They’re great! God job hiys
Hey. I can't detach/ dismantle the snorkle from the mask. Any advice? When I try to do it based on the video, I get worried that I'll break some component on the joint. Thanks.
Same
I finally got it out of the mask after tugging for a good 5 mins and it punched me in the face 😅
Hi i have little rocks in the part under my chin
How can i remove it and clean it ?
But over all the mask is great
I brought one last month. I wonder why is the ball in the snorkel does not close when I inhale?
After months, valves stop working so inlet and outlet air will mix. I do not understand why replacing them does not solve the problem.
What the white rubber thing? It came off the snorkel
Hi I bought that now its misting how I can fix it
Dear Aequitas,
Thank you for taking the time to write us.
You can find everything to repair your mask and use it properly in this tips : www.subea.com/advice/how-repair-your-easybreath-mask-tp_3169?_ga=2.103257536.1312073121.1562071146-1604233032.1562071146
Have a good day,
Johan-Subea
Hello..my mask is letting in water at the mouth area, it was working perfectly last year. please advise.
Thanks
Dear @@slippinjimmy6997 ,
Thank you for taking the time to write us.
Are you sure you put correctly the silicon skirt on your face. Are you bearded ? That could be the reason.
Best regards,
Johan-Subea
@@decathlondiving thanks for the reply but i managed to fix it by taking off the mouthpiece (didn't even know it came off!) And adjusting the little circle silcone thingy.
Cheers . Great mask 👍😊
Can't load video after 00:30
Dear Yosh,
It's weird because there is no problem on our side to load the video. Perhaps it's due to your connection. You can also try with another platform.
Have a good day,
Johan-Subea
After a day, it started taking water
I've had mine since 2015 and it works fine.
l'accent francais