How to Recover Data from an External Hard Drive ✅ 5 Simple Steps

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  • Опубліковано 7 лис 2024

КОМЕНТАРІ • 705

  • @josieleighanne3440
    @josieleighanne3440 2 роки тому +5

    I'm excited to give this a try! My boyfriend found an old external hard drive and he doesn't remember what's on it and wanted me to see if I could pull any/all of the data off. Thank you for the video and knowledge!

  • @HalloNano
    @HalloNano 3 роки тому +25

    THANK YOU FOR SAVING MY FILES!! I thought all of my pics for years and years were lost!!

    • @cleverfiles
      @cleverfiles  3 роки тому +1

      Happy to hear that! Thank you for the shout-out!

    • @terrencetaylor9281
      @terrencetaylor9281 8 місяців тому

      @@cleverfiles hi , is there a way while using Disk Drill to select multiple tracks at once when it comes to Audio like iTunes Library does ? or do you unfortunately have to manually select so many at a time ?? because i only have 118G of disk space .

  • @buu678
    @buu678 3 роки тому +9

    I cant thank you enough for this video. my external hard drive stopped working in 2018 and after trying everything else this was the only method that worked. Your a life saver.

    • @cleverfiles
      @cleverfiles  3 роки тому +1

      Glad I could help to recover your data

    • @josephignas3988
      @josephignas3988 2 роки тому +1

      Am sory! Am not very good at understanding when a person is talking faster. Can you help me just by writting the steps to follow here down from the beginning? Coz i have been in problem with this challenge for so long now. I need to recover and use my lost files from my flash disc. Thanks! Waiting for your help bro!

  • @michaelwarnock2193
    @michaelwarnock2193 3 роки тому +92

    Thanks for telling us you've gotta pay £70. Love hearing that after waiting 4 hours...........

    • @cleverfiles
      @cleverfiles  3 роки тому +5

      Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
      Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.

    • @KoolKidYanno
      @KoolKidYanno 3 роки тому +37

      @@cleverfiles Yeah but like, there was no message to say you have to pay, just a big Free Download button. Would've saved a lot more time if we knew we had to pay, before spending a lot of time waiting for the deep scan to finish.

    • @user-lj3fq1pe2f
      @user-lj3fq1pe2f 3 роки тому +7

      Wasted 4 hours too!!

    • @nicolar4753
      @nicolar4753 3 роки тому +9

      @@KoolKidYanno he talked about this in the video... he said that you can recover 500 MB with the free version..

    • @wajihakhan8297
      @wajihakhan8297 3 роки тому

      Wasted my 15 hours. 🤕

  • @alexeivashchenko2251
    @alexeivashchenko2251 4 роки тому +5

    Managed to recover files from my external HDD that was not visible in Windows Explorer! Great work Cleverfiles team!

    • @cleverfileshelp2132
      @cleverfileshelp2132 4 роки тому +1

      Glad we were able to help you! Thanks for letting us know.

    • @konstantinoslysandropoulos9469
      @konstantinoslysandropoulos9469 3 роки тому

      @@cleverfileshelp2132 my disk is not visible too, i dont know what to do...will the video help me if the disk is not visible?

    • @cleverfileshelp2132
      @cleverfileshelp2132 3 роки тому

      @@konstantinoslysandropoulos9469 Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

  • @dogzonek9269
    @dogzonek9269 2 роки тому +4

    YEARS OF WORK ACCIDENTALLY DELETED RECOVERED! THANK YOU!

    • @leahcim1436
      @leahcim1436 2 роки тому

      Did you pay?? How much??

    • @dogzonek9269
      @dogzonek9269 2 роки тому

      @@leahcim1436 1 free program would recover files but I knew some were corrupt so I found one that wouldn't let me recover for free but it showed which files were corrupted.

  • @vannyching502
    @vannyching502 2 роки тому +1

    I used 94hours to scan almost 500GB files include photos and videos, tks for your video and helping hand, successful finally and paid for the pro version.

  • @Samzaf
    @Samzaf 2 роки тому +11

    Oh man you saved me!
    It was expensive but worth it, some files was damaged unfortunately but I got like 80% back 👍🏼
    It was worth the money definitely.

  • @DD-vg6ms
    @DD-vg6ms 4 місяці тому +1

    Not free but worth the payment. Huge thanks to the uploader for this video. The interface and options have changed since this video was created but it doesn't matter, it clearly defaults to the best recovery methods now instead of you having to choose them.
    Disk Drill not only managed to recover EVERY SINGLE FILE from my disk that I accidentally screwed up and had become RAW according to Windows, but incredibly it also managed to maintain the original FOLDER structure! In other words the end result was as though nothing had ever happened, it was a perfect rescue.
    It is a truly magnificent piece of software, even if you're in that awful panicked state with your disk and it seems nothing will fix it.

    • @cleverfiles
      @cleverfiles  4 місяці тому +1

      Thank you for your feedback!

    • @reggiepathak9684
      @reggiepathak9684 2 місяці тому

      @@cleverfiles thank u bro u saved my life

  • @catroyce
    @catroyce 4 роки тому +8

    Thanks for the video, it's really hard to find a decent tutorial on how to recover data from external hard drives.

  • @keewezzy312
    @keewezzy312 2 роки тому +1

    Thznks a lot! I was helping my cousin fix his iphone today and he needed a flash drive. Not knowing that he needed a empty one, it formatted my flash drive and deleted everything completely. I'm glad I came cross this and I may have to purchase the upgraded version to get the rest of my stuff, but thanks again!

  • @iCKEST
    @iCKEST 3 роки тому +7

    you literally just saved 5 terabytes of my life. Thank you!!

    • @cleverfiles
      @cleverfiles  3 роки тому

      Happy to hear that! Thank you for the shout-out!

    • @luna_hzl21
      @luna_hzl21 3 роки тому

      it really recovered all files? i accidentally deleted mine too and currently doing this...

    • @TausifArshad
      @TausifArshad 3 роки тому

      How much did you pay ?

  • @user-hh2is9kg9j
    @user-hh2is9kg9j 3 роки тому +3

    Thank you, you have no idea how long I was trying to recover photos of my son's childhood.

    • @cleverfiles
      @cleverfiles  3 роки тому

      Happy to hear that! Thank you for the shout-out!

  • @richardlambert5970
    @richardlambert5970 2 роки тому

    Your software really recover all of my lost data (Including archives). I couldnt even check and access to found.000 in my Seagate external drive. In the end, it is done with minimun efforts, just like copy/paste miracle. You earn my sub, and I will check your videos for advices from now on. People, this is seriously my real case; no exaggerate. Tyvm for this software.

  • @susanlee1913
    @susanlee1913 3 роки тому +5

    OMGGGG!!! YOU ARE A LIFESAVER!!! I literally deleted all my vlogs video on accident recently, until I saw your video for help!!! THANK YOU SO MUCH!!!! P.S. I have a Mac, so it works well also!

    • @cleverfiles
      @cleverfiles  3 роки тому +1

      Happy to hear that! Thank you for the shout-out!

  • @matthewschule2902
    @matthewschule2902 7 місяців тому

    You saved me 25+ Hours of work on my Case Study. Thank you so much! Seriously...

  • @zak9434
    @zak9434 3 роки тому +8

    I don't know how to THANK YOU.. man you SAVED years of my work.. all my teaching resources are on word and excel files..there was an issue in my laptop that erased them as well as so many other files from the hard disk without even me noticing//You helped me even realize what was deleted ..I could retrieve them all.. And YES I like your hat :DDDD you are ADORABLE

    • @cleverfiles
      @cleverfiles  3 роки тому

      Happy to hear that! Thank you for the shout-out!

  • @ricardoaley7642
    @ricardoaley7642 2 роки тому +6

    You are a life saver! literally saved over $500 that they were charging me to retrieve my files! Also I had already written over the files and still recovered them!! YOU THE MAN!!

    • @mullahmusic9011
      @mullahmusic9011 2 роки тому

      Bro plz tell me how u did it I think i over wrote mines as well but no luck

    • @JLESCOLERO
      @JLESCOLERO Рік тому

      did buy the pro version?

    • @TheMunekita0
      @TheMunekita0 12 днів тому

      how you do that did you bought the app?

  • @mudbrats
    @mudbrats Рік тому

    I have never had any luck with recovery software but gonna give this one a shot today. Lost some epic channel content I hope I can recover. Thank you

    • @cleverfiles
      @cleverfiles  Рік тому +1

      You're welcome!

    • @mudbrats
      @mudbrats Рік тому

      @@cleverfiles Well if you would have told me in less than an hour after running Disk Drill, i would be sitting here editinf 80gig of previously lost footage, i wouldnt have believed anyone. Disk Drill worked beautifully, found all my files with the Free version, i was able to preview every file before i purchased the license and restored them all. Thank you Thank you Thank you!!!!! Definitely revommend disk drill - its easy and kinda fun

  • @j-dmathwig2252
    @j-dmathwig2252 2 роки тому

    THANK YOU!! This saved a lot of heartache. What external hard drives do you recommend over 10TB?

    • @cleverfiles
      @cleverfiles  2 роки тому

      It depends on your preference and budget.

    • @j-dmathwig2252
      @j-dmathwig2252 2 роки тому

      @@cleverfiles Budget is around $200 if possible however quality over price.

  • @jrdehaisx
    @jrdehaisx 4 роки тому +5

    Formatted my External by mistake instead of my SD, was able to recover it all! Keep up the great work!

    • @cleverfileshelp2132
      @cleverfileshelp2132 4 роки тому +1

      Glad we were able to help! Thank you for letting us know.

  • @jrdehais
    @jrdehais 4 роки тому +5

    You are a LIFESAVER! I had erased my SD Card by mistake and Disk Drill was able to recover all the files in an instant! Thank you very much for this great tool!

    • @cleverfileshelp2132
      @cleverfileshelp2132 4 роки тому

      Glad we were able to help you! Thanks for letting us know.

  • @samno987
    @samno987 4 роки тому +5

    Thank you! You saved hundreds of hours of work that I accidentally deleted while working too fast!

  • @oleksii-lukashyn
    @oleksii-lukashyn 4 роки тому +2

    Thx. I restored accidentally deleted documents from my external hard drive!👍

    • @cleverfileshelp2132
      @cleverfileshelp2132 4 роки тому

      Glad we were able to help you! Thanks for letting us know.

  • @Patrick-fz8ee
    @Patrick-fz8ee 3 роки тому +5

    Yesterday i used easeUS data recovery and selected my drive and let it scan and it found all of my files on my drive that i couldnt open and said that it needed to be formatted. I saved the recovery file on my desktop because it asked me to pay €60 to recover the files or enter a license code.
    Then i went to sleep and today i wanted to reopen the file again but now it says scan session might be corrupted. And the drive doesnt show up anywhere anymore only in my device management it shows the drive. In disk management it says that the disk isnt initialised. Please i need help because it had 100 gb of important files on it.

    • @cleverfiles
      @cleverfiles  3 роки тому

      Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

    • @DK-vx5co
      @DK-vx5co 3 роки тому

      So, did the software screw you, or did this work?

    • @Patrick-fz8ee
      @Patrick-fz8ee 3 роки тому

      @@DK-vx5co software screwed me. Luckily i had all the files backed up on an old laptop but the harddrive that i tried to recover the files from is completely corrupt

    • @DK-vx5co
      @DK-vx5co 3 роки тому +1

      @@Patrick-fz8ee Thanks. This is my worry. All they lose is a sale, but we lose data. Before some cheap over-promising software screws me I'll probably go with a software recovery service that is highly rated.

  • @amarpreetbrar790
    @amarpreetbrar790 3 роки тому +1

    Hey bud! Great video. I stupidly erased my seagate external hard drive today using my MacBook Pro from NTFS to ExFAT through formatting. Do you think with this software I will get all my files back please?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @fayyazb
    @fayyazb 4 роки тому +1

    Interesting. Thank You.
    On a Mac:
    - If the External is unreadable and shows in the Disk Utility then would it be better to back-up the drive with bad sectors or scan first?
    - And do you use Recover after scanning the whole drive or can be done as you see files available?
    - How much time do you think a full 2.5TB drive should take for scan?

    • @cleverfiles
      @cleverfiles  4 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
      Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com

  • @geraldinewaters3151
    @geraldinewaters3151 3 роки тому +5

    You mate are a legend. Can't thank you enough.

    • @cleverfiles
      @cleverfiles  3 роки тому

      Happy to hear that! Thank you for the shout-out!

  • @ShubhamKumar-jg4kz
    @ShubhamKumar-jg4kz 3 роки тому +1

    It worked , thank you so much Cleverfiles. Love from India❤

  • @richardfields1181
    @richardfields1181 3 роки тому +1

    Great video! I need to recover data from an external hard drive which I accidentally reformatted with a time machine back up on my MacBook. Do you know whether this is possible and, if so, whether I need to prepare the hard drive in any way before running Disk Drill? Thanks!

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

    • @staciekeener1994
      @staciekeener1994 3 роки тому

      Richard, did you ever figure this out? I am dealing with this right now and can't find answers

    • @richardfields1181
      @richardfields1181 3 роки тому

      @@staciekeener1994 Hi Stacie, yes I did (although I’m still tidying up some of the data!). I purchased disk drill which recovered about 4tb from a 1tb hard drive... difficult to wrap my head around that, but essentially disk drill recovered lots of duplicate files. You’ll need to get hold of another external hard drive to move all your recovered files to. You’ll then have to tidy up the files as there will be lots of duplicates hidden away in different folders (I did anyway!). It was a really stressful time but disk drill should be able to recover everything for you! This experience has actually made me really tidy up my files and I’m also in the process of backing up in the cloud too. Good luck! :-)

  • @thedog569
    @thedog569 Рік тому +1

    Just to say thank you so much - I used this app yesterday to recover ALL of my photos from 2007 onwards - to say I am grateful is a major understatement - I was in panic and very upset by accidentally deleting my photos and nearly accepted my fate - however a quick google/youtube search saved me - £84 to recover nearly a terabyte of data is well worth it as these photos were our family history from when my first child was born - amazing!!!

  • @joshbernard7450
    @joshbernard7450 3 роки тому +3

    is this program free? I just scanned my whole hardrive with another program just to find out it isnt free
    Recovering an old MC world from my friend and I and Some pictures.

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
      Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.

  • @MsBoneca15
    @MsBoneca15 3 роки тому +4

    Thank you! And off topic. Where did you get that cool lamp!?

  • @alexandrlukashin9499
    @alexandrlukashin9499 4 роки тому +4

    Thanks a lot DiskDrill, you saved my formatted files on the hard drive !!! Thank you very much, there were all the necessary documents!! 🙏

    • @cleverfileshelp2132
      @cleverfileshelp2132 4 роки тому

      Glad we were able to help you! Thanks for letting us know.

    • @believeme8710
      @believeme8710 3 роки тому

      Hi How you recovered larger files exceeding 1GB

    • @believeme8710
      @believeme8710 3 роки тому

      @@cleverfileshelp2132 How can I recover my files which was exceeding 1Gb

    • @cleverfileshelp2132
      @cleverfileshelp2132 3 роки тому

      @@believeme8710 Disk Drill can recover any file and folder that were deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/android-data-recovery.html
      Disk Drill PRO is a one-time purchase and does not have a recurring fee. You are getting an unlimited data recovery on up to three active computers.

  • @Rebell501st
    @Rebell501st Рік тому +1

    hello im gonna need alot of help. My external hard drive dosent work or being recognized from the pc and i cant get my files back without any possible way. PLEASE HELP

    • @cleverfiles
      @cleverfiles  Рік тому

      Please contact us at help@cleverfiles.com for further assistance.

  • @NoveGamingReacts
    @NoveGamingReacts 3 роки тому +4

    Your desk light is 🔥 🔥 🔥

  • @kimoda9451
    @kimoda9451 3 роки тому +6

    thank you! this free version is great, and very much appreciated! easy to use, and while it didn't recover what i needed it helped me feel more confident that maybe i did not put the pictures on the device afterall.

  • @nti1656
    @nti1656 3 роки тому +3

    how to make sure that the original foldering and names are recovered?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hello, Disk Drill can recover any file and folder that was deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/help/why-dont-my-recovered-files-have-their-original-names/

  • @buildthedream77
    @buildthedream77 3 роки тому +6

    Truly, I couldn't thank you enough!

  • @andriynikituk8212
    @andriynikituk8212 4 роки тому +1

    I have used this software and it’s worked great. Highly recommended for all of the people who lost their hard drive data.

  • @6KMotionPictures
    @6KMotionPictures 3 роки тому +1

    If the files are recoverable but not reviewable, what is the next step we should take?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Sorry to hear about that. The only way to verify your files recoverability is to download Disk Drill Basic, run the scan, and preview the file(s) in question. If you managed to preview the file you needed to recover in a basic version, please email us at help@cleverfiles.com for further assistance. No preview just means that the file might be damaged or corrupt, it can be recovered, but it might need to be repaired.

  • @UFilmRolls20
    @UFilmRolls20 3 роки тому +2

    By mistakenly I formatted the hard drive in mobile through OTG. Can I recover the hard drive in my PC??😭

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @LUINEITOR360
    @LUINEITOR360 3 роки тому +1

    It didn't find the Datta I was looking for 😢😢 is it lost forever?

    • @cleverfiles
      @cleverfiles  3 роки тому +2

      Hi there! Sorry to hear about that. The only way to verify your files recoverability is to download Disk Drill Basic, run the scan, and preview the file(s) in question. If you managed to preview the file you needed to recover in a basic version, please email us at help@cleverfiles.com for further assistance. No preview just means that the file might be damaged or corrupt, it can be recovered, but it might need to be repaired.

  • @marvinfajardo1106
    @marvinfajardo1106 3 роки тому +2

    can you click recover it all and choose where to save it? just making sure

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there Marvin! At the top of the scan results window you will see the button Destination Folder or Path. You can choose there where you want to save the files or where they have been saved after you click recover. Please contact us at help@cleverfiles.com if you need more help!

  • @rydemydic
    @rydemydic 11 днів тому

    Thank You for helping recover the info files.

    • @cleverfiles
      @cleverfiles  9 днів тому

      You're welcome! I'm glad it helped.

  • @leonthesleepy
    @leonthesleepy 3 роки тому +2

    I have a 5tb drive that suddenly went dead....RIP
    Gonna try this method to see if it works

  • @ninistudy
    @ninistudy 4 місяці тому

    Hi,
    I recently transferred some of my photos and videos to my external hard drive. Later, I renamed the external hard drive. Could this have caused some folders on the drive to get deleted or lost?
    Thank you very much for your help.

    • @cleverfiles
      @cleverfiles  4 місяці тому +1

      No, this shouldn't cause such an issue. All files should be accessible

  • @tekemutau6583
    @tekemutau6583 2 роки тому

    Great video. I have a question. I have a hard drive which was formatted and Windows 10 was installed on it afterwards. If I ran disk drill will I be able to recover any data?

    • @cleverfiles
      @cleverfiles  2 роки тому

      It depends. Please, scan your drive with the free version of Disk Drill to check.

  • @BACKONTHEBANK
    @BACKONTHEBANK 3 роки тому +4

    Yo man. Just watched this and I am praying that it finds my video files. Don’t know if you have ever come across this before but for some unknown reason I opened a project I have been working on in Adobe Premiere pro and the video files associated with this project have suddenly just disappeared from my external drive. Now I have lost confidence in a) the Adobe software b) my drive and c) my machine. Any advice on this would be massively appreciated!

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

    • @meerakrishnamurthy1094
      @meerakrishnamurthy1094 3 роки тому

      Same. Hope you found your files

    • @danieleguren1155
      @danieleguren1155 2 роки тому

      @BACK ON THE BANK wow exactly this just happened to me, did you find a solution?

  • @adelinechara5894
    @adelinechara5894 3 роки тому +6

    Thanks so much for this tutorial! I followed through the steps and I could preview the file that I want to recover but I was prompted to buy the Pro version in order to recover the file. Would you know of any other free software to recover files? Would really appreciate your help & thanks very much once again!

    • @cleverfiles
      @cleverfiles  3 роки тому

      Happy to hear that! Thank you for the shout-out!

    • @Poa2024
      @Poa2024 3 роки тому

      Hello does it also recover a file that was deleted and was emptied in recycle bin?

    • @roadbong
      @roadbong 2 роки тому

      @@Poa2024 im prety sure this does it :).. for this program probably easyer to get back files what you deleted from recycle bin, than files what just dissaperaed when hdd got damaged or smt :)

    • @Poa2024
      @Poa2024 2 роки тому

      @@roadbong actually it didn't work for me since it got overrite already like i deleted my files 3 months ago and i was still using windows 10 at that time. i installed this software when im windows 11 already.. i did deep scan in all files couldn't find my old ones anymore ::(

    • @roadbong
      @roadbong 2 роки тому +1

      ​@@Poa2024 hi man, sad to hear this.
      But do i understand right, that you have windows 11 installed on this hard drive, where you want recover files ?
      If i understand right and you have windows in same tisk, then you must install windows to another drive, then insert this HDD to computer(hdd where you need recover files) and then start scan it.
      Also you need to have atleast same amount free space on your computer, what have in that HDD where you need recover files.
      Example if your HDD where you need to recover files, are 500GB, then would be best if you have 500+GB free space on your pc, because otherwise program cannot recover files, because just dont have free space.
      And use definetly deep scan and scan full HDD, not just partition. Its probably will not show you folders as they was in your compuiter when you deleted/lost them, but files will be in folders, by file types.
      Example, all pictures in one folder, all videos in one folder etc - i just used it today and this way it worked good, just needed later search pictures i needed to find, but i got all as needed :)
      i hope you get it work :)
      Also, i used this program today and its really good program, worked as need.

  • @bbriscc7769
    @bbriscc7769 2 роки тому +1

    Thank you so much, I used a external hard drive used for family photos and it completely deleted everything and my heart dropped. Great video!

  • @laurasinclair8712
    @laurasinclair8712 3 роки тому +2

    Hi there, Is this software useful for damaged/failed external hard drives?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @THACURLYHAIRKID
    @THACURLYHAIRKID 3 роки тому +1

    even with the link its asking me to buy the upgraded version, do i have to even with using the link you provided?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
      Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.

  • @therenaissancewoman2080
    @therenaissancewoman2080 3 роки тому +1

    HELP! I followed someone elses video on how to format my external hard drive so I could move my iphone photos to my hard drive that was used for pc. I followed to change nstd or whatever that was and changed to exfat... then he said to hit erase... i thought this was for just changing the format... he did not give any alert that it would actually erase everything on my hard drive... years of work!! SO, right after I was able to move my photos to the external hard drive... when I saw all the files were gone I thought they must be somewhere... i hit restore... but it gives me nothing... did I blow it when I moved the photos to the hard drive after it was all wiped out??? PLEASE TELL ME THERES SOME HOPE OF RECOVERY STILL! It's late and my phone and everything is on... i don't want to turn anything off so I dont ruin getting my files back... WHAT A MESS! CAN YOU HELP ME?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @beagarcia2011
    @beagarcia2011 3 роки тому +2

    Does this software work with a formatted external hard drive? I think I formatted it by mistake as NFTS and I am on a MacBook.

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @shouryastark5218
    @shouryastark5218 3 роки тому +2

    whenever I open the disk drill my EXT HDD starts automatically disconnecting and connecting can u tell me how to fix it?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

  • @anapugnat
    @anapugnat 3 роки тому +3

    Thanks. Very well explained...Too bad the free version allows you only 500 MB data. I have 1.57 GB files to recover. The Pro version cost 92 Dollar. Is there any other way to recover these files?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
      Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.

    • @MyLifeAsAMum
      @MyLifeAsAMum Рік тому

      @@cleverfiles I accidentally deleted a folder, this has never happened to me before & I only need it this one time, I cant justify almost £90 for a one off, a subscription would be really handy, I Need, these video clips, to create a video for my channel but £88+ I just can't... I can not believe I did this :-( please help.

  • @artpoetry7761
    @artpoetry7761 2 роки тому +1

    I lost my stuff today so am going to try it right now, if I sussed I will come to like

  • @MedicalBudreviews
    @MedicalBudreviews 2 роки тому +1

    this was really helpful thanks man

  • @billyboba8278
    @billyboba8278 3 роки тому +1

    hey i have a 1000GB external hard drive and accidentally think i format him i tried to install windows 10 and all my filed got deleted and my hard drive went from 1000GB capticpy to 32GB is it possible to recover those files?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @stepbroajo
    @stepbroajo 3 роки тому

    so my hard drive stopped mounting to my Mac so now im on my desktop and its showing, but it won't open. I can't seem to get my data from it and I was wondering if this app would help me to extract my files safety fir it.

    • @cleverfiles
      @cleverfiles  3 роки тому

      Please download the free version of Disk Drill and run a scan to see if your data can be recovered.

  • @trevorgersich6997
    @trevorgersich6997 3 роки тому +2

    What if your portable hard drive isn't accessible after you've plugged it in and it doesn't show up?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.

  • @discoverymind7
    @discoverymind7 2 роки тому +1

    BRO You just saved me i just lost all my projects files by mistake but this app made me recover all then files back again Mach Love💓

  • @cekirdekci32
    @cekirdekci32 3 роки тому +1

    my mac doesnt mount the external drive. will it recover?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.

  • @masonschneck6648
    @masonschneck6648 3 роки тому

    Do you need to be using the same computer you used when the files were deleted ?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Great question! It doesn't matter whether you're using the same computer or not. You just need to scan the drive which supposedly contains the data you want to recover.

  • @Shroomboy838
    @Shroomboy838 3 роки тому +1

    Can I put my recovered files in my original hard drive at all?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.

  • @laurathole4792
    @laurathole4792 5 місяців тому +1

    So…..seagate ext hard drive corrupted. Retrieveing files seagate software. My drive is full. I got a new ext hd. Can I run virus software on corrupted files before putting them on new ext hd?

    • @cleverfiles
      @cleverfiles  5 місяців тому +1

      After recovery is done,s can the recovered files with a reliable antivirus software, and once confirmed clean, transfer them to the new external hard drive.

  • @nana32ish
    @nana32ish 3 роки тому +1

    Unfortunately after recovering the lost files I am unable to use the external hard drive again. The external drive we restored files from is pretty much useless right now. This is information you need to include in the video, so that consumers you know what they are getting themselves into.

    • @cleverfiles
      @cleverfiles  3 роки тому

      Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi Nana, please make sure to check the 3 dots next to the Drive then verify that the Drive is not in Read Only mode, this is the most common issue, as you will need to revert it back to Writeable.

  • @isabellalanaro3208
    @isabellalanaro3208 3 роки тому +1

    I accidentally deleted the files off my hard drive but I’m recovering them now. My computer doesn’t have enough space to put them on there and I don’t have a usb, can I put them back in the hard drive that they were deleted from? Please help

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.
      Please let me know if you have any questions or contact us to help@cleverfiles.com

  • @joneti1626
    @joneti1626 3 роки тому +1

    My hard drive is taking forever to load up files after I plugged it in it shows up very slowly and it looks of files take forever to load up. When I try to eject it, it takes a long time to do it so can you help me with the problem please?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

  • @bernadettefaulkner7119
    @bernadettefaulkner7119 Рік тому

    This looks,amazing. I lost everything on the external hard drive. The big problem is I do not know how to proceed primarily because I am 76. Is there any further help
    You could give
    Bernadette

    • @cleverfiles
      @cleverfiles  Рік тому

      Please contact us at help@cleverfiles.com for further assistance.

  • @successkelechi7277
    @successkelechi7277 3 роки тому +1

    Apart from recovering the files, can Disk drill recover the original folders in which they were stored before the formatting took place?
    Thanks

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi, Let me note that the files found with the "Quick Scan" method retain folder structure.
      In case your files are beyond recovery with the "Quick Scan", there is likely no way to recover the original structure. We apologize for any inconvenience it may have caused.

  • @BizzyBeatzz
    @BizzyBeatzz 3 роки тому +1

    my external drive still doesn't show up on disk drill...

    • @cleverfiles
      @cleverfiles  3 роки тому +1

      Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.

  • @cchiqui9779
    @cchiqui9779 3 роки тому +1

    It didn't work with CMD nor Explorer but DID with the recovery software! Thank you sooooo much!!! 🌈🌈🌈

    • @cleverfiles
      @cleverfiles  3 роки тому

      Happy to hear that! Thank you for the shout-out!

    • @cchiqui9779
      @cchiqui9779 3 роки тому

      @@cleverfiles Sorry, for a late reply. I tried as user so it might've been the reason the 1st 2 options didn't work.

    • @cchiqui9779
      @cchiqui9779 3 роки тому

      @@cleverfiles Hi there, I did it again! And much worse this time. I deleted on a mobile phone using ES File Explorer. I tried with the software but nothing was found... Is there still a way to recover? 😱😰🤢

    • @cchiqui9779
      @cchiqui9779 3 роки тому

      I managed to recover! ^^ Thank you soooooooooooo much! I love that software and your video is great!

  • @arianapenner1831
    @arianapenner1831 3 роки тому +1

    Hey there! I have a WD 2TB hard drive with corrupted/broken files such as pictures/videos, can I use this software to fix those files?

    • @cleverfiles
      @cleverfiles  3 роки тому +1

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @Thetoppic94
    @Thetoppic94 2 роки тому +1

    4:06 to get start it 💻

  • @fafagreentv
    @fafagreentv 3 роки тому +2

    not for free!

    • @cleverfiles
      @cleverfiles  3 роки тому +1

      Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
      Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.

  • @tmlplus
    @tmlplus 3 роки тому +2

    Does this work if youre getting the 'corrupted file system' error?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @kmc2227
    @kmc2227 3 роки тому +1

    Will this work for a portable drive that won't spin? All of a sudden my drive won't spin.

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @kokobanri3472
    @kokobanri3472 3 роки тому +1

    Have a friend of mine that is having external hard drive issues and is trying to get a movie that she is creating out of it or it is lost forever. Will this program save that movie and that file from the external hard drive?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @arielleandjulien7456
    @arielleandjulien7456 3 роки тому +1

    Would this option work on an external hard drive that the computer does not recognize and is currently beeping when plugged in ? The files have never been deleted .

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.

  • @CrosslineTube
    @CrosslineTube 3 роки тому +1

    i accidentaly formated my external hard drive which i had pics,vids and games of total 200gb, i instantly googled for a solution, i found this,would it be really recovered?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @kenlimfornication
    @kenlimfornication 3 роки тому +1

    I'm scanning a 3TB external hdd which I accidentally quickformatted. I have not overwritten anything on it. Total scan hours is about 19 hours which I am fine with. However, after 5 hours, it is still displaying 0 files found. Is this normal? Will the files be found in the later stages of scanning?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com

  • @michaelpederson8883
    @michaelpederson8883 Рік тому

    I've been looking for a program or tutorial for "scraping" data (not backup files or programs) off an accumulation of disk drives (both HD, SSD and flash drives) to "bulk" deposit (whether moving or copying) to one large hard drive to run a de-duplication program and sort old from new, and organize old data photo, xls, pdf, photos, document & video etc. data. Any hints, tips mor suggestions?

  • @WarriorGardening
    @WarriorGardening 3 роки тому +1

    Is this only for deleted files? Or also for corrupted?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @harrycromwell106
    @harrycromwell106 3 роки тому +1

    Hello. I'm currently recovering my files from my 1tb hard drive. I'd like to ask where to find the file if it was situated at the desktop in the first place?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hello, Disk Drill can recover any file and folder that was deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/help/why-dont-my-recovered-files-have-their-original-names/

  • @calebbracken1719
    @calebbracken1719 3 роки тому +1

    does this work for hard drives that have been accidentally reformatted but nothing was saved on them after reformat?

    • @cleverfiles
      @cleverfiles  3 роки тому +1

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @francisrodeldegala3183
    @francisrodeldegala3183 3 роки тому +1

    Just a question, what will happen if you save the recovered data back to the same hard drive? I mean I already have my hard drive repaired by an IT, but is it bad to save it back to the same hard drive?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.

  • @jemimaherickaastudillo8581
    @jemimaherickaastudillo8581 3 роки тому +1

    My external drive ejects on its own after a couple minutes of the scan, yet, it is properly plugged in. May I ask if I could pause the scan, recover the found files, and continue the scan again? I'm going nowhere, whenever it ejects, the scan starts all over again, and my SSD has only 244Gb of lost data I desperately needed.

    • @cleverfiles
      @cleverfiles  3 роки тому

      Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

  • @LiveitlikeLauren
    @LiveitlikeLauren 3 роки тому +2

    Great video! Thank you so much 😊

  • @fatimahshakoor6590
    @fatimahshakoor6590 3 роки тому +1

    hey I deleted my data yesterday and I am retrieving it today, will i be able to get all of my data back?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @andrewysk7181
    @andrewysk7181 4 роки тому +2

    Is it possible to recover files from an external hard disk after it was accidentally formatted several times?

    • @alekseychernenko7243
      @alekseychernenko7243 4 роки тому

      yes, but if you format not zero-level option

    • @cleverfileshelp2132
      @cleverfileshelp2132 4 роки тому

      Hello, every recovery case is unique, depends on thousands of parameters. The only way to verify your files are recoverable is downloading Disk Drill, running the scan, locating the files in question and previewing them to verify the content. What you will see in Disk Drill Basic will be exactly what can be recovered.

  • @stephencrowley4421
    @stephencrowley4421 3 роки тому +2

    Can you please show us how to use the program to recover photos from a failing sd card?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @NguyenHoang_17
    @NguyenHoang_17 3 роки тому +1

    does it work on Macbook ?

    • @cleverfiles
      @cleverfiles  3 роки тому

      Hi there! Yes, every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @timmyregadio6173
    @timmyregadio6173 3 роки тому +1

    I really felt frustrated now. I just want to put my photos in my hardrive but sadly, not responding pops up when the files are transferring so i panicked and when i opened the folder in the drive and the photos was not there and also in my phone is already gone. can i recover it? or its already gone? im scared to try to install something because my mom's work was in the drive hope you can help me thank you

    • @cleverfiles
      @cleverfiles  3 роки тому +1

      Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

  • @Oobhhb
    @Oobhhb 3 роки тому +1

    I deleted 1TB of saved date by accident.
    Thank you so much 😭😭

    • @cleverfiles
      @cleverfiles  3 роки тому

      Happy to hear that! Thank you for the shout-out!

  • @Aya-tf4mw
    @Aya-tf4mw 3 роки тому +1

    I moved my photos to an external drive then after i plugged the external HD to the computer, the files that i moved was gone. What should i do? Is there any possible way to recover it?

    • @cleverfiles
      @cleverfiles  3 роки тому +1

      Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
      If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

  • @3RDS33D
    @3RDS33D 2 роки тому

    So if it says that its damaged and isn't read by your PC then none of this will help me?

    • @cleverfiles
      @cleverfiles  2 роки тому +1

      If it is a hardware problem we recommend you take that drive to a local Data Recovery Center so that experts they can help you out.

  • @lisalmf123
    @lisalmf123 2 роки тому

    Hi. I have a backup question. I have a Seagate backup that was used to back up my old pc. I have tons of files on there and I wanted to add some of them on my current pc. I was wondering when I hit restore files, will it keep my current stuff on my computer but just add the old saved stuff to it or will it rewrite over everything? I don't want to mess up my new computer.

    • @cleverfiles
      @cleverfiles  2 роки тому

      You can select the destination directory for file recovery in Disk Drill and choose which files you wish to recover from the backup. Your recovered files will be stored in that directory and won't overwrite existing files.

  • @acking1502
    @acking1502 3 роки тому +1

    Hello, I'm wondering would I be able to recover deleted PS4 game files? I formatted my external hard drive by mistake and it deleted my gaming files on the drive. PS4 files typically are under a different encryption so PC's can't recognize them normally but I'm hoping the software can make the difference.
    I accidently formatted due to my PC not recognizing the external drive and didn't know it would delete them in the process. Thanks a bunch man.

    • @cleverfiles
      @cleverfiles  3 роки тому

      So sorry to hear about that. Deep Scan works by reconstructing files and can only work with certain types of files (this is a limitation of the files themselves). Unfortunately, games files are not supported at this time. You can see a full list of 350+ compatible file types here: www.cleverfiles.com/help/file-types/