Hi - Thank you for your feedback and we are sorry that this didn't help resolve the issue. Should you require any additional assistance, please do not hesitate to email us at social@primowater.com. Thanks!
Thank you for reaching out. To research your options for parts and replacements, you will need to contact us directly at (844) 237-7466 between the hours of 8am and 9pm EST, Monday-Friday.
My unit is not cooling- how do I change the fuse?
Hi - Thank you for your feedback and we are sorry that this didn't help resolve the issue. Should you require any additional assistance, please do not hesitate to email us at social@primowater.com. Thanks!
Mine is leaking on the floor and it's coming from up top somewhere
Thank you for reaching out. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.com for further assistance.
How do you order the parts
Thank you for reaching out. To research your options for parts and replacements, you will need to contact us directly at (844) 237-7466 between the hours of 8am and 9pm EST, Monday-Friday.
After cleaning and replacing the SmartFlo, the ‘Replace SmartFlo’ indicator is still on, how do I get this to turn off?
Kick it twice