Total bummer, but much respect to you Ted for taking responsibility and making it right for the customer. Your dedication and integrity to the craft is exemplary.
Everyone gets bitten once in a while. I admire you for stepping up and accepting what you have to do to "make it right". I used to be an automobile technician. I really understand that feeling! Thanks for sharing.
Same. I was pretty glad I got into the habit of telling management immediately when I screwed up. Other guys would wait and hide it until the customer came to get the car and saw it, then asks "what happened here?" or "why isn't my car done yet?" Because Jim didn't tell them he popped a tire until he was done with the car. Well, because someone with no integrity screwed up and didn't tell anyone until 20 mins before the customer got there. I learned not to do that the first time I tried it.
I love the fact that even with the absolute shit show that this turned into you still didn't have an ounce of defeat in your voice! Yeah, there was angst and trepidation...but no defeat! Bravo! Can't wait to see how this plays out.
Me either! "Next week" has come and gone. Where's part 2?!? 😉 J/K I just recently discovered your channel and have been amazed by your skills. You're pretty much the Yoda of the luthier world in my mind at this point. Looking forward to learning what nifty techniques you use to duplicate a neck. Best of luck with things cooperating a little more from here on out!
Used to tell my coworkers and clients in the world of graphics and communication, expect a perfect result every time and the world will school you. Sometimes things go badly in spite of everything. Your honesty and work ethic are commendable. Informative and instructive video, much appreciated!!!
I've been watching all your videos religiously but it's the first time I'm commenting. First off, THANK YOU for making those vids. Your work is nothing short of exemplary and it's always kind of zen watch for me. Right now is a very difficult time for me as my beloved cat is sick with leukemia and a debilitating anaemia and this video is the first thing that took my mind off of that for a while. Once again, thank you!
My song writing kitty Bilge, of 21 years is having seizures, and I was holding her and watching Ted's Zen, Darn critters capture our hearts, I wish you and your little beastie well. Kindness is a blessing.. Here is a clip of my kitty at 3 minutes ua-cam.com/video/KB5kmdN337Y/v-deo.html
This is a perfect amalgam of the few major failures I've dealt with in my shop. 1: A Takamine where the owner tried to adjust the truss rod himself instead of dealing with the 20% humidity level at his home. Truss rod broke and needed replaced. The epoxy was basically impossible to separate. Absolute nightmare, but I made it work. 2: A low-end one-off classical that had a faux Spanish heel, and desperately needed a neck reset. After trying to remove the neck like a normal dovetail, it wouldn't budge, and appeared to be an actual Spanish heel (you know what that means). Client decided on the "Kung-Fu" neck reset. Turned out that it was a dovetail, just a bizarrely wide and long one with the joint end _between_ the frets. 3: Japanese Fender Jaguar with a substantial warp in the neck. Heat set it, planed the board, and refretted it. Seemed great for the first few weeks, but the problems came back. I couldn't charge the client more, and didn't feel right with him having paid for work that didn't pan out, so I built him an exact copy with torrefied maple and other premium parts and materials at no extra cost. He liked it so much that he had me build him a new body too. So it worked out in the end. 99% of things work out perfectly, but in a real shop, these issues happen. I really appreciate you showcasing them, because everybody else's portrayal of lutherie on UA-cam is heavily curated and tries to fabricate this fantastical image of everything going right 100% of the time, which is nonsense. I started making videos to show the reality of this work, but your videos have filled that void, so less work for me 🙂 I appreciate you, Todd! When people ask me who to watch for this stuff, you're my first and only choice. Everybody else is either so-so, or falsely portray the job. Your videos are exactly what was needed in this field.
Every week I'm reminded why I love this channel more than any other. It's not just the meticulous and well articulated guitar repair stuff. It's mostly the little history lessons on topics you might never otherwise encounter, the sense of dedication and responsibility that's evident always, and the general cantankerousness in the face of a world that tries its best to befuddle and swindle us all. I don't know how Ted does it, but I sure am glad he does.
Thanks for sharing this Ted, I look forward to part 2. I know it’s no longer about profit and you’re a good man for taking it for the customer. Given the information, a new neck and fretboard seems like the only thing to do and a huge improvement. You do museum quality work so this will be super interesting for us. God Bless.
I love the professional integrity. I’ve had to do this a time or three in my field of work, flooring. It’s not fun, and never cheap. But the message it sends is priceless and lasts a lifetime. Customers never forget when they’ve been taken…or taken care of. Great decision Ted.
My very first drum kit had 'Morris' hi-hats, given to me by my Mum for Christmas 1980, a.k.a. the best Christmas ever 😊👍 Most likely the same company 🙂
My Dad would say “you can explain a higher price but there is no excuse for poor workmanship.” A trait not common these days, thanks for taking the high road. It will maintain your “miracle worker” status. Good on you.
Man looks in the abyss, there’s nothing staring back at him. At that moment, man finds his character. And that is what keeps him out of the abyss........
I know Ted doesn’t spend a lot of time in the comments, but as a watcher of every single video of his, I want to put it out there that he is all class, 100%. Full Stop... Immensely thoughtful and experienced, cautious yet measured in his approach and genuinely upstanding in his commitment to the outcome that best represents the multitude of factors, stabilized by his experiences. I know he will do well by the customer in this situation and I am thankful that he shared this experience for all of us to appreciate and learn and be reminded of what true craftsmanship is made of…
i've always suspected that this sort of thing can happen. and it's not surprising that those doing the repairs are reluctant to acknowledge it. good to see that you are. it says a LOT about one's integrity. kudos!!!!!
Ted, I have high admiration for your decision to address this situation with absolute integrity and the sincere desire to make things right. You are in a minority of artists who work to such high standards. You have my sympathy for the unpredictable outcome of the non-curing epoxy and my respect for treating your customer and his guitar with the utmost respect. There are others on UA-cam who claim to work in your area of expertise that would have told the customer that the guitar was THEIR PROBLEM. You stand head and shoulders above them.
I dont normally make comments on youtube, but as a custom builder this was awesome to see. Every now and then things go really really badly, and on occasion ive had to start from scratch sometimes half way or even 3/4 of the way through a build. It sucks and feels terrible - knowing youre the only one that can fix it and make it right again is a heavy burden. This is the first time ive ever seen anyone in our industry be honest when mistakes get made. We are human and this reminds me of that. Good on ya for being real about it. Good luck with the new neck!
When I had my own electronics repair shop, a customer brought in a video disc player(remember them?) that was inoperative. I spent a couple of hours disassembling, and repairing it, until it was working fine. Just to be sure, I left it running on the work bench mostly disassembled. I thought it was in a stable position. I went to the front of the shop, and heard this horrible crash, and crunching sound... the main circuit board had broken in two, upon hitting the floor. A circuit board was not available for replacement, of course, so I spent 6 or 8 hours repairing each broken circuit board land that had broken. It worked flawlessly when I was done. I returned it to the customer, and charged him for the original repair, never telling him about the disaster. I saw him again a couple of years later, and found out he had never used the player after the repair! Being a conscientious technician means doing what is necessary to "make it right". Bravo for your work ethic, and thank you for sharing even when it's a cluster.
With all of my love and Admiration I would like to say that this UA-cam channel is the AM radio station of my subscriptions. I watch it analytically and attentively and it adds a layer of calm to my viewing experience. Great work as always.
In the custom drapery business a long time ago I once washed a ladies draperies that were made of a fabric that never should have seen water. Oh the shame. Eating much crow I supplied her with new draperies. All to say I can commiserate. So Ted I commend you for even posting this vid...honesty, integrity and courage exemplified! I watch all you vids and like someone else said....time to buy a T!
You did it all right an yet it failed. I admire your honesty. This would have been an easy one not to display. can't wait to see how it finishes. Thank you Ted
Holy shit snacks, that turn at the end was not what I was expecting! You are a phenomenal luthier and I have every confidence that this will end up being awesome. I really appreciate seeing when things go bad though, it shows that you’re human and that you don’t just give up, you find a solution.
I don't think he made a mistake, I think he just wants to show us how to cope with mistakes and how to have a plan B when things go really wrong even thought it is a lot of work.
In my line of work we have a problem with ‘results dissemination’ called the file drawer effect - where inconvenient results never see the light of day. This a good example of openness when it’s not a happy ending. As always, your ethics are commendable Ted. Great video, really looking forward to Part 2.
Ted, thank you so much for sharing a “failure” repair (so far). It goes a long way in confirming my suspicions that you are a human. We all have failures that we can hide or be responsible for and make right. Congratulations on being a responsible adult human who isn’t “perfect”.
@@kindisc agreed. As an armchair luthier, my first thought when he started was replace the fretboard. Maybe pull the frets and use 40 grit sandpaper and get rid of that fretboard.
AND also having customers that prefer to 'maintain' their worn out stuff at any cost. maybe suggesting to the customer that there are thousands of perfectly good, used, acoustic guitars on the markets that sound and play better than the junk on your bench. if your making nicer music more easily, that''s a plus. it also the point of having an instrument. you can always hang you beloved 'companion' on your living room wall, to resonate in sympathy whilst you're actually making music with a nice guitar.
Ted, since I discovered you channel a few months ago, I slowly made my way through all of your old videos, and am now caught up! Can't wait for part 2 next week.
This reminds me of a few "attempts" to save a bad neck that I made early in my guitar building career. What I learned was: sometimes it takes less time and effort to "make a new one" than to "fix" the old one.
Wish my auto mechanic had the same mindset of "making things right" as you do. You are a credit to the whole world of guitar repair. Keep on. We're proud of you.
I know it doesn't feel good, but being honest and putting in the work to hand back your customer a playable (and even better) guitar is what makes a good, trustworthy businessman. If I were in your area this is the sort of thing that would make me want to send you my work even more than I did before. It tells me that no matter what, you'll do your best by me. You're good people.
Without in any way wanting to poke around in your misfortune, this was hands-down one of the BEST videos I have seen from you. Not only because of the fascinating account of the failed repair, but also because I am now anticipating a possibly even more fascinating neck rebuild.
Good luck and I’m sure that the new neck will do the trick! The fact that you have excellent communication with the client will help solve the matter, I’m sure.
I own a Giannini 000-28 knockoff that I bought new in 1973 that has the exact same problems as this. I love the guitar as it has traveled a long road with me in my life. Today it has acceptable action, barely. The saddle is very low to accomodate playability, but the sound it produces is not what it once was. I might just slot the saddle for a better break angle on the strings but I really want to remove the fretboard, replace the truss rod and do a neck reset. I've been hesitating on that for several years now as I am unable to find any data on this Giannini in regard to the neck attachment and glues as you sadly found out on this Morris. If any one out there knows how these vintage Giannini's were put together it sure would help. I scour the internet hoping to find a similar Giannini to experiment on, the sacrficial lamb, so to speak! Thank you for all of your insights.
As luck would have it, I have a guitar in my shop which needs to have the fingerboard replaced. Rather than using heat etc to remove the existing board, your video has now convinced me to simply pull the frets, remove the nut, and plane it off.
You reminded me of something with that truss rod. I tried building an electric guitar when I was young. I designed, assembled/glued,cut and finished the body. I picked up a cheap guitar for a temporary neck just to get it working (A gremlin I think). I tried to adjust the truss and it popped right out the back of the neck. Needless to say this set me back as I attempted a glue and repair and re-shape the neck, I ended up giving up because I determined that I made the body out of the wrong wood, it was maple, and it was very heavy. You live and learn. Lots of love for what you do.
I think it's probably more likely that student grade guitars are difficult to repair maybe? Mostly because they are just not made that way, while a master grade guitar are usually made for longevity as well.
Despite the failure of the repair, massive respect for showing this process on UA-cam. Many repairers might have buried the bad news by not even uploading this video but in seeing how a repair can spring nasty surprises we can all learn a couple of great lessons. Sometimes you have to quit while you're ahead, sometimes even the most reliable epoxy can surprise you by refusing to bond. Thinking about the epoxy, maybe you measured one chemical twice into the mixing pot by mistake?
LOL, after doing some home renovation projects this week, I am really enjoying the emotional therapy your mess is offering. I wish us all the best of luck in salvaging our projects and sanity.
Thanks for sharing such a difficult situation. Your dedication to doing what’s right for the customer speaks volumes and you are a credit to professional luthiers everywhere 🙏
A major bummer - yet I always enjoy watching how you tackle each and every situation; and I especially appreciate your love and respect of the craft. Thanks for the content. I’ll be looking out for the next video!
I've watched you for years and have great respect for your skill and methodology, but it is less than the respect I have for how you handle a disaster. You are a good man.
Not only do I admire your skill, I also admire your honesty and integrity. Thanks for showing this video. My Dad always said you reap what you sow. Cheers
At least now, the universe has learned that NO ONE, is perfect. Hoped it would work out, still have my fingers crossed that you're able to pull a proverbial rabbit out of the hat, on this gem. Rooting for you.
Total bummer, but much respect to you Ted for taking responsibility and making it right for the customer. Your dedication and integrity to the craft is exemplary.
Everyone gets bitten once in a while. I admire you for stepping up and accepting what you have to do to "make it right". I used to be an automobile technician. I really understand that feeling! Thanks for sharing.
Same. I was pretty glad I got into the habit of telling management immediately when I screwed up. Other guys would wait and hide it until the customer came to get the car and saw it, then asks "what happened here?" or "why isn't my car done yet?" Because Jim didn't tell them he popped a tire until he was done with the car.
Well, because someone with no integrity screwed up and didn't tell anyone until 20 mins before the customer got there. I learned not to do that the first time I tried it.
Mr. Woodford was raised properly. Ethics, there is NO substitute.
@@eliduttman315 no subsitution for ethics, and penetration is paramount.
I love the fact that even with the absolute shit show that this turned into you still didn't have an ounce of defeat in your voice! Yeah, there was angst and trepidation...but no defeat! Bravo! Can't wait to see how this plays out.
There was probably a good half hour of profanity left out when he edited this video.
Me either! "Next week" has come and gone. Where's part 2?!? 😉 J/K
I just recently discovered your channel and have been amazed by your skills. You're pretty much the Yoda of the luthier world in my mind at this point. Looking forward to learning what nifty techniques you use to duplicate a neck. Best of luck with things cooperating a little more from here on out!
Used to tell my coworkers and clients in the world of graphics and communication, expect a perfect result every time and the world will school you. Sometimes things go badly in spite of everything. Your honesty and work ethic are commendable. Informative and instructive video, much appreciated!!!
I needed to hear that right now. Thank you!
I've been watching all your videos religiously but it's the first time I'm commenting. First off, THANK YOU for making those vids. Your work is nothing short of exemplary and it's always kind of zen watch for me. Right now is a very difficult time for me as my beloved cat is sick with leukemia and a debilitating anaemia and this video is the first thing that took my mind off of that for a while. Once again, thank you!
Sorry about your kitty…I’ve been in the same situation and finally had to have her euthanized.
My song writing kitty Bilge, of 21 years is having seizures, and I was holding her and watching Ted's Zen, Darn critters capture our hearts, I wish you and your little beastie well. Kindness is a blessing.. Here is a clip of my kitty at 3 minutes ua-cam.com/video/KB5kmdN337Y/v-deo.html
This is a perfect amalgam of the few major failures I've dealt with in my shop.
1: A Takamine where the owner tried to adjust the truss rod himself instead of dealing with the 20% humidity level at his home. Truss rod broke and needed replaced. The epoxy was basically impossible to separate. Absolute nightmare, but I made it work.
2: A low-end one-off classical that had a faux Spanish heel, and desperately needed a neck reset. After trying to remove the neck like a normal dovetail, it wouldn't budge, and appeared to be an actual Spanish heel (you know what that means). Client decided on the "Kung-Fu" neck reset. Turned out that it was a dovetail, just a bizarrely wide and long one with the joint end _between_ the frets.
3: Japanese Fender Jaguar with a substantial warp in the neck. Heat set it, planed the board, and refretted it. Seemed great for the first few weeks, but the problems came back. I couldn't charge the client more, and didn't feel right with him having paid for work that didn't pan out, so I built him an exact copy with torrefied maple and other premium parts and materials at no extra cost. He liked it so much that he had me build him a new body too. So it worked out in the end.
99% of things work out perfectly, but in a real shop, these issues happen. I really appreciate you showcasing them, because everybody else's portrayal of lutherie on UA-cam is heavily curated and tries to fabricate this fantastical image of everything going right 100% of the time, which is nonsense. I started making videos to show the reality of this work, but your videos have filled that void, so less work for me 🙂
I appreciate you, Todd! When people ask me who to watch for this stuff, you're my first and only choice. Everybody else is either so-so, or falsely portray the job. Your videos are exactly what was needed in this field.
Every week I'm reminded why I love this channel more than any other. It's not just the meticulous and well articulated guitar repair stuff. It's mostly the little history lessons on topics you might never otherwise encounter, the sense of dedication and responsibility that's evident always, and the general cantankerousness in the face of a world that tries its best to befuddle and swindle us all. I don't know how Ted does it, but I sure am glad he does.
Oh, and I laughed so hard when he said applesauce that I scared my cat. One of those giant spring straight up into the air things. Fun!
Well, that settles it ... time for a Woodford t-shirt! Fascinating video, as ever, Ted - looking forward to Part 2!
Got mine in the mail yesterday!
Thanks for sharing this Ted, I look forward to part 2. I know it’s no longer about profit and you’re a good man for taking it for the customer. Given the information, a new neck and fretboard seems like the only thing to do and a huge improvement. You do museum quality work so this will be super interesting for us. God Bless.
I love the professional integrity. I’ve had to do this a time or three in my field of work, flooring. It’s not fun, and never cheap. But the message it sends is priceless and lasts a lifetime. Customers never forget when they’ve been taken…or taken care of. Great decision Ted.
Ouch.
On a more selfish note, looking forward to part 2. A treat, I suspect.
So much integrity, being willing to go the extra mile to correct a mistake. The owner is lucky they came to you.
My very first drum kit had 'Morris' hi-hats, given to me by my Mum for Christmas 1980, a.k.a. the best Christmas ever 😊👍 Most likely the same company 🙂
My Dad would say “you can explain a higher price but there is no excuse for poor workmanship.” A trait not common these days, thanks for taking the high road. It will maintain your “miracle worker” status. Good on you.
Man looks in the abyss, there’s nothing staring back at him. At that moment, man finds his character. And that is what keeps him out of the abyss........
Looking forward to seeing how this repair turns out! Definitely a tough one! Excellent video! Thanks for sharing this !👍😃🎸🎶
I know Ted doesn’t spend a lot of time in the comments, but as a watcher of every single video of his, I want to put it out there that he is all class, 100%. Full Stop... Immensely thoughtful and experienced, cautious yet measured in his approach and genuinely upstanding in his commitment to the outcome that best represents the multitude of factors, stabilized by his experiences. I know he will do well by the customer in this situation and I am thankful that he shared this experience for all of us to appreciate and learn and be reminded of what true craftsmanship is made of…
Ho Lee Buddy , Ted is Canadian . it is not 'full stop' , it is 'full send', and i can tell you that for free , eh ?
I haven't come across this level of integrity from a service provider in my entire life.
I think you knew how important this was for everyone to see, and it made for a great video.
In my industry, if we fuck up, we charge the customer to fix it. Yours is a labour of love Ted. Love the videos and hope tomorrow goes better for you.
i've always suspected that this sort of thing can happen. and it's not surprising that those doing the repairs are reluctant to acknowledge it. good to see that you are. it says a LOT about one's integrity. kudos!!!!!
As an electronics repair guy, I also live the knowledge that occasionally I’ll end up with a complete fail. Experience just reduces the likelihood.
Nice to see it actually go wrong, followed by your commitment to make it right. That's what a true craftsperson does.
Ted, I have high admiration for your decision to address this situation with absolute integrity and the sincere desire to make things right. You are in a minority of artists who work to such high standards. You have my sympathy for the unpredictable outcome of the non-curing epoxy and my respect for treating your customer and his guitar with the utmost respect. There are others on UA-cam who claim to work in your area of expertise that would have told the customer that the guitar was THEIR PROBLEM. You stand head and shoulders above them.
Stepping up when it all goes pear shaped. Kudos. Looking forward to round two.
One has to give credit for not only taking responsibility for the outcome, but also sharing it with us.
The DRAMA!!! I'm all a-tingle with anticipatory delight!
Uggg.....That sinking feeling you get when a project goes sideways and it keeps compounding. I know your pain my friend
Ted says “Thanks for watching.”
We all say “Thanks for doing!”
Ouch... yup it happens. Good intentions to go the full distance... but Lassie forgot to mention the road was washed out.
You poor dude. Ted, you did your best and you'll make things right in the end. You can do it! 😊
Knowing that something was going to go drastically wrong, I kept holding my breath in anticipation of the inevitable.
It doesn't go wrong, it just takes more time to be correct...
It's nice to see a REAL craftsman at work.
Yes I do want to see it go wrong. Looking forward to part 2.
Good on you Ted - integrity is everything.
I dont normally make comments on youtube, but as a custom builder this was awesome to see. Every now and then things go really really badly, and on occasion ive had to start from scratch sometimes half way or even 3/4 of the way through a build. It sucks and feels terrible - knowing youre the only one that can fix it and make it right again is a heavy burden. This is the first time ive ever seen anyone in our industry be honest when mistakes get made. We are human and this reminds me of that. Good on ya for being real about it. Good luck with the new neck!
When I had my own electronics repair shop, a customer brought in a video disc player(remember them?) that was inoperative. I spent a couple of hours disassembling, and repairing it, until it was working fine. Just to be sure, I left it running on the work bench mostly disassembled. I thought it was in a stable position. I went to the front of the shop, and heard this horrible crash, and crunching sound... the main circuit board had broken in two, upon hitting the floor. A circuit board was not available for replacement, of course, so I spent 6 or 8 hours repairing each broken circuit board land that had broken. It worked flawlessly when I was done. I returned it to the customer, and charged him for the original repair, never telling him about the disaster. I saw him again a couple of years later, and found out he had never used the player after the repair! Being a conscientious technician means doing what is necessary to "make it right". Bravo for your work ethic, and thank you for sharing even when it's a cluster.
Ouch! This is painful on many levels!
So happy to see him close to 100k subs!! I remember he had only 20k. Such an amazing channel, both entertaining and educational.
WOW Ted...just WOW...certainly a rock and hard place on this one!😵💫
better than any drama on tv!
The honesty of this man is outstanding
I would have been tempted to plane the fretboard off. Love your enthusiasm even in the face of problems.
Integrity. Such a delight to see it in your work ethic, my friend. Well done. This alone deserves respect and admiration.
The guy I learned from always said. "sometimes your the bug and sometimes your the windshield"
The most troublesome cases make for the most compelling viewing. Can't wait for next week!
one thing to make right your mistake with the customer. its another to show the entire world. my hat too you sir
We learn most from our mistakes. Although frustrating I’m glad you shared this with us.
I look forward to part 2
With all of my love and Admiration I would like to say that this UA-cam channel is the AM radio station of my subscriptions. I watch it analytically and attentively and it adds a layer of calm to my viewing experience. Great work as always.
WOW….I’m hearing the song…”there’s a tear in my beer” right now!!!
In the custom drapery business a long time ago I once washed a ladies draperies that were made of a fabric that never should have seen water. Oh the shame. Eating much crow I supplied her with new draperies. All to say I can commiserate. So Ted I commend you for even posting this vid...honesty, integrity and courage exemplified! I watch all you vids and like someone else said....time to buy a T!
This is a video I’ve wanted to see for a long time, a professional making an error and having the guts to put it out there. Good on ya Ted.
That feeling when you KNOW a job is going to cost you.
Been there ... I can commiserate.
But at least we can hold our heads up afterwards. 👍
Man, that one really bit you... But I admire your way of handling this, that's true professionalism!
This is Murphy's Law in action. The owner is very lucky to have somebody with your skills on this job
You did it all right an yet it failed. I admire your honesty. This would have been an easy one not to display. can't wait to see how it finishes. Thank you Ted
Holy shit snacks, that turn at the end was not what I was expecting! You are a phenomenal luthier and I have every confidence that this will end up being awesome. I really appreciate seeing when things go bad though, it shows that you’re human and that you don’t just give up, you find a solution.
Haha shit snacks
It is good to see the good and the ugly as stuff does get very ugly. Thank you for sharing.
Damn, there is attention great attention to quality and customer care.
I don't think he made a mistake, I think he just wants to show us how to cope with mistakes and how to have a plan B when things go really wrong even thought it is a lot of work.
so you think he intentionally murdered a paying customers guitar to teach you a lesson about integrity? smh
In my line of work we have a problem with ‘results dissemination’ called the file drawer effect - where inconvenient results never see the light of day. This a good example of openness when it’s not a happy ending. As always, your ethics are commendable Ted. Great video, really looking forward to Part 2.
Ted, thank you so much for sharing a “failure” repair (so far). It goes a long way in confirming my suspicions that you are a human. We all have failures that we can hide or be responsible for and make right. Congratulations on being a responsible adult human who isn’t “perfect”.
i think it was the epoxy that wasn't perfect. ted's O.K.
AND THE FRET SLOT ERROR.
@@kindisc agreed. As an armchair luthier, my first thought when he started was replace the fretboard. Maybe pull the frets and use 40 grit sandpaper and get rid of that fretboard.
AND also having customers that prefer to 'maintain' their worn out stuff at any cost. maybe suggesting to the customer that there are thousands of perfectly good, used, acoustic guitars on the markets that sound and play better than the junk on your bench. if your making nicer music more easily, that''s a plus. it also the point of having an instrument. you can always hang you beloved 'companion' on your living room wall, to resonate in sympathy whilst you're actually making music with a nice guitar.
You’re amazing at what you do! I can’t wait to see part II!
This is what it means to be a true professional
Ted, since I discovered you channel a few months ago, I slowly made my way through all of your old videos, and am now caught up! Can't wait for part 2 next week.
This reminds me of a few "attempts" to save a bad neck that I made early in my guitar building career.
What I learned was: sometimes it takes less time and effort to "make a new one" than to "fix" the old one.
Wish my auto mechanic had the same mindset of "making things right" as you do. You are a credit to the whole world of guitar repair. Keep on. We're proud of you.
epoxy boat builder says a long "OPEN" time means no cure, especially in cold weather
Uff. He's lucky that you're working on it.
I know it doesn't feel good, but being honest and putting in the work to hand back your customer a playable (and even better) guitar is what makes a good, trustworthy businessman. If I were in your area this is the sort of thing that would make me want to send you my work even more than I did before. It tells me that no matter what, you'll do your best by me.
You're good people.
This one got my heart racing, can't wait for part two!
Did you finally fix it? Good of you to show your challenging jobs. That is the sign of a pro.
Love your videos, keep it up!
Without in any way wanting to poke around in your misfortune, this was hands-down one of the BEST videos I have seen from you. Not only because of the fascinating account of the failed repair, but also because I am now anticipating a possibly even more fascinating neck rebuild.
Love these videos. The more, the better
Ted, you are a class act. Not many left now.
Having a hand crafted Ted Woodford neck should actually increase the value of the guitar in any sane world.
Perfect timing!
The positive swell of music as you somberly conclude your tragic tale is the kind of juxtaposition I come here for. Great video even in failure.
Good luck and I’m sure that the new neck will do the trick! The fact that you have excellent communication with the client will help solve the matter, I’m sure.
I own a Giannini 000-28 knockoff that I bought new in 1973 that has the exact same problems as this. I love the guitar as it has traveled a long road with me in my life. Today it has acceptable action, barely. The saddle is very low to accomodate playability, but the sound it produces is not what it once was. I might just slot the saddle for a better break angle on the strings but I really want to remove the fretboard, replace the truss rod and do a neck reset. I've been hesitating on that for several years now as I am unable to find any data on this Giannini in regard to the neck attachment and glues as you sadly found out on this Morris. If any one out there knows how these vintage Giannini's were put together it sure would help. I scour the internet hoping to find a similar Giannini to experiment on, the sacrficial lamb, so to speak! Thank you for all of your insights.
Thanks for making this two parts. I’m going to need the relief. That was honest, but painful.
As luck would have it, I have a guitar in my shop which needs to have the fingerboard replaced. Rather than using heat etc to remove the existing board, your video has now convinced me to simply pull the frets, remove the nut, and plane it off.
You reminded me of something with that truss rod. I tried building an electric guitar when I was young. I designed, assembled/glued,cut and finished the body. I picked up a cheap guitar for a temporary neck just to get it working (A gremlin I think). I tried to adjust the truss and it popped right out the back of the neck. Needless to say this set me back as I attempted a glue and repair and re-shape the neck, I ended up giving up because I determined that I made the body out of the wrong wood, it was maple, and it was very heavy. You live and learn. Lots of love for what you do.
Sometimes a student grade instrument takes a master to repair.
I think it's probably more likely that student grade guitars are difficult to repair maybe?
Mostly because they are just not made that way, while a master grade guitar are usually made for longevity as well.
Working on Labour Day weekend? Very Canadian.
Oh Man! So sorry about this repair going south. You're going above and beyond with the fix. Hope you're feeling better physically.
Despite the failure of the repair, massive respect for showing this process on UA-cam. Many repairers might have buried the bad news by not even uploading this video but in seeing how a repair can spring nasty surprises we can all learn a couple of great lessons. Sometimes you have to quit while you're ahead, sometimes even the most reliable epoxy can surprise you by refusing to bond. Thinking about the epoxy, maybe you measured one chemical twice into the mixing pot by mistake?
LOL, after doing some home renovation projects this week, I am really enjoying the emotional therapy your mess is offering. I wish us all the best of luck in salvaging our projects and sanity.
Thanks for sharing such a difficult situation. Your dedication to doing what’s right for the customer speaks volumes and you are a credit to professional luthiers everywhere 🙏
A major bummer - yet I always enjoy watching how you tackle each and every situation; and I especially appreciate your love and respect of the craft. Thanks for the content. I’ll be looking out for the next video!
I can actually feel your pain. I wouldn't wish it on anyone. You are a stellar human being. Thank you for your videos!
Sometimes starting with a pig doesnt mean lipstick will change it.
Great episode. Looking forward to part two.
Your honesty and integrity are beyond measure. I hope you made some money on your other work that month.
Wow, that was a really spicey episode. Thanks for sharing this with us. Looking forward to part 2 next week!
I've watched you for years and have great respect for your skill and methodology, but it is less than the respect I have for how you handle a disaster. You are a good man.
Not only do I admire your skill, I also admire your honesty and integrity. Thanks for showing this video. My Dad always said you reap what you sow. Cheers
At least now, the universe has learned that NO ONE, is perfect. Hoped it would work out, still have my fingers crossed that you're able to pull a proverbial rabbit out of the hat, on this gem. Rooting for you.
That's rough, I really appreciate the troubleshooting process despite it having a less than desirable outcome. Looking forward to part 2!
Love the wagon on the sticker inside the guitar.