The end of the Phone Line
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- Опубліковано 11 бер 2021
- Today, I'm going to talk to you about what is possibly, or probably the biggest change and shakeup in the telecoms industry that has ever been basically. That is the withdrawal of normal traditional telephone lines from use by BT Openreach.
It's been a while coming really. It's been known about for a while, but in 2025, everybody that has a normal telephone line in their home or business will not be able to keep it. It's going to be stopped. When I say normal telephone line, what I mean is a normal analog phone line or a normal ISDN phone line, which may or may not be connected to a telephone system or PBX in the office.
In 2025, all those things are going to stop, and between now and then, that means that everybody that's got a phone line, so that's everybody at home with a phone line, every business with a phone line or an ISDN connection is going to have to change it.
This is a big, big thing.
There's already been about 200 exchanges where the sale of these services, which everyone's relied upon for years and years and years has stopped. Salisbury was the first exchange that was done. There's about 200 throughout the country where you cannot now order a normal telephone line for your home or business. You cannot order an ISDN connection for your business, for your phone system.
A lot of the people in business that have been using ISDN, for example, have moved over already to VOIP or voiceover IP, which is an internet-based service, but there are many, many, many thousands of people that still have ISDN and they're going to have to do something. Likewise, everyone with a home phone is going to have to do something.
What is it they're going to do?
Well, the various suppliers, including BT, are moving people to various different alternative services. For example, if you just need a telephone, line bearing in mind that it's going to stop, you have to move to an IP-based product, which is the generic name is SoGEA, which is S-O-G-E-A, which stands for Single Order Generic Ethernet Access. What that's doing is it's moving the phone line or the connection from the old telephone exchange-type equipment onto an IP internet-type connectivity. People are going to have to move to that.
If they want the underlying phone service on that, then they're going to have to order an additional service which lies upon it. For people that perhaps need just a normal phone line, like people that have a lift, for example, in the building, they might have a PDQ credit card machine.
They might have various plant and equipment that actually needs a phone line, an alarm system, a fax. They're actually all going to have to do something.
People at home are going to have to move away from fibre to the cabinet (FTTC) broadband, to either fibre to the premises (FTTP) , which BT are very, very slowly rolling out, or they're going to have to move to this SoGEA service.
This is a big thing.
We're starting to order SoGEA services for customers because it's pointless us putting in a fibre broadband, for example, or even a copper broadband, when in a couple of years, it's going to need to be changed.
We understand what's going on.
If you would like any more information, please do get in touch with us tecwork.co.uk.
You can find us on 01892 578 666, or you can email us helpme@tecwork.co.uk.
This is a big thing.
Everyone with a phone line is going to be affected including everyone at home. I hope this message gets through to as many people as possible.
Give us a call. Thank you very much. - Наука та технологія
Please, please, keep the landline mostly for our hard worked older generation without whom we will not have our way of life,I know my grandparents as much as we try will not join social media,but on the landline to us everyday,so please think of others too not always money 💸💰, money.🙋☮️😷👍
yep its going to be disruptive for sure
The lines will stay, just be connected to a router instead
Battery back up for power cuts is the real elephant in the room
I understand that people without the internet will have a system installed by BT which allows them to use their phones as usual.
Power cut? No more landline. Router reset/internet down? No more landline. Retiring a system that just works and has done for decades to throw everything into the internet traffic jam, all forced to be done in 4 years before cutoff, is inevitably going to cause problems. Not to mention the potential for hacking virtual wiretapping. Not everything is about big business, millions of homes being forced to rewire or lose landline forever, many will just abandon landline resorted to more mobile traffic and old people unable to use their phones when their router/ISP goes wrong. This addiction to making everything internet connected is a disaster when the internet inevitably has problems.
I kind of agree - hopefully it will be postponed - we shall see.
Uninterruptible power supply. No more power failures to critical kit.
Nope. We got switched last month against our will, with ONE day's notice! And the notice came via email!
This is awful what about the elderly that cant work a mobile or want to have to change .... its going to be a huge intrusion on everyones privacy and another surveillance device
I liken it to when phones went from pulse dialing to DTMF. Very similar. Yes I agree it will be more difficult for the elderly. I guess they managed it last time there was a sea change and will have to again. Sorry I cannot be more positive. It's not my decision! I would leave some stuff as it is but its all down to Openreach.
@@nicholasbrandon8699 VOIP phones are just like an ordinary house phone, it’s just the way it makes the call will be different
What happens if you have a medical emergency (or something like) and there is a power cut. NO PHONE as no internet?
This is the worst idea ever. It means that if your iinternet connection drops out ( which it does quite frequently ) you'll lose you land line connecton too. This is not progress.
Correct. I suspect it will be delayed.
@@nicholasbrandon8699 Full fibre is generally more resilient than copper, so outages are statistically less likely.
@@TestGearJunkie. Yes much more reliable - so if you have it you're lucky as many people do not and many people have very little chance of getting it any time soon.
@@nicholasbrandon8699 It'll come, we never expected it here, either. There's a rural community in the North of England somewhere that set up their own, laying the fibre themselves and running it. It's mostly 1 Gbps but you can get 10 Gbps if you're prepared to pay for it.
@@TestGearJunkie. Yes - we see lots of customers in our job - some of them be waiting years for direct fibre I am afraid.
I have BT broadband only. If I wanted to have the phone too through fibre I'd have to pay £34.99 a month then another £5.00 a month just for incoming calls.
I pity older people like my mother who is 80 odd and has no need, or desire to have broadband. But will have to get it to be able to have a house phone. It's nothing g but a con to get more money out of customers.
It's being sold as an "upgrade". It just adds phone calls to the eggs in one basket internet. It won't work in a power cut. Many telecare devices such as fall alarms used by the elderly are not compatible. Having a phone system independent of power to your house was a big bonus that will be lost. You're basically forced to have internet in it's most basic form just to make phone calls, which means having a router even if you don't have or pay for actual internet. Unless you are also upgraded to fibre this system will use the same wires LOL! Imgine you're elderly; you could just plug a phone in, dial the number and it worked. The new "upgrade" means having a router, pressing buttons on it, registering your new fancy handset and it;s new menus and all the rest. Oh, your extension sockets will stop working too, so let's hope you can get decent wifi in all those rooms - tough luck if as in my case your house has extra thick walls that attentuate the signal into nothing; I used to use my broadband via a wired extension socket upstairs. When my master socket was "upgraded" to fix a fault, that stopped working, so I had to have the router plugged in downstairs; the wifi signal was so attenuated it was all but unusable and I had to mess around with boosters and meshes. Which was made more complicated by the fact that in the words of the engineer who came out to try to sort out the mess the wifi frequency bands were "absolutely rammed full" with lots of contention, I would imagine this is the same in any city setting. It took over a week to sort out the problems that "upgrading" the master socket caused, even though when they did that BT said "it will improve your service". Heh.
Ironically, apparently BT's original solution to the power cut issue was "use a mobile". The very people who rely on a landline the most are those least likely to have a mobile. Now they are talkign about battery backups. To quote Mr Scott: "the more they overthink the plumbing, the easier it is to stop up the drain".
We won;t have a phone call system independent of internet any more. Oh dear!
It’s a nightmare fire and intruder alarms such as grade 2 will have real trouble as 4g is not great in all areas also speech diallers will not work on the fibre either keep pstn for redcare
Your extensions will still work as a phone line if wired up correctly to router may need engineer visit, but quite workable, most people however don't have any issue with cordless phones. Your master socket would have been upgraded to stop an issue called a bridge tap which effects broadband speeds or simply because it was faulty if over a year old no longer BT issue. I believe you can also get battery backups so in case of power outage they kick in so no loss of service.
@@gregoryseager9191 The cordless phone issue isn;t just technological. They can be quite intimidating to set up, if you are used to an old-fhashioned phone socket where you just plug something into it and it works. You have to pair your cordless phone to the router. Battery backups might help if you los epower to your home, but AFAIK not if there's a widespread power cut, because the street cainet stuff will fail in that case as well. But again....cordless phones, battery backups, all require extra expense and complications from the user viewpoint. If my very elderly parent slived on their own I would not like to have to try to explain to them the necessity of having a UPS, keeping it charged, how to pair cordless phones to the router. They are used to "you plug a telephone in and it just works, and keeps on workign in a power cut".
It not only doesn't work during a power cut, but it doesn't work during a broadband outage either ...as we just discovered. Oh, by the way, we got ONE DAY's notice of the forced switch ...and that by email. So if suddenly your analog landline phone doesn't work, you may just have been switched and missed the 'notice.'
Think the elderly will struggle to understand it and change
It's all very well saying everybody is going to have to move to voip. Unfortunately some areas, like mine, have NO fibre service at all, from any provider. We have nowhere to go!
Yep - I am just the messenger on this....if your landline broadband speeds are very poor, you could look at satellite broadband - there are various providers - some of our clients are using Starlink pretty successfully - or 4G or 5G internet is a good option if you get good signals from any of the providers - you can check with O2 etc online for signal strength
The irony is my local exchange area has FTTP everywhere except this village! They can't get past the railway? Satellite sounds interesting but I couldn't get satellite tv because I'm surrounded by other peoples (big) trees @@nicholasbrandon8699
Just got switched to VOIP against our will, and it's not good. We've only had it a month and already it's gone off for several hours. It's not just the electricity that's an issue. If your broadband goes down, the phone goes dead ...even if your electricity supply is working fine.
And while you can get your extensions to work, via adaptors or getting a digital handset ...the extensions no longer connect to each other! In other words, if the phone rings downstairs and somebody answers it there, but the call is for you and you are upstairs, you can't pick up the call on your upstairs extension any more. Either that person needs to phone you back, or you have to phone THEM back ...or you have to come downstairs and take the call on the phone that was answered first.
The company seems to think this is all fine because 'everybody has a mobile phone these days.' Erm. NO, they don't. But IF you don't you have absolutely no way to contact anybody during a broadband outage or an electricity cut-off.
Sorry, this is crap.
My dad is 86 and has dementia. We need to get him a normal landline again as he can't manage a mobile anymore. We've just bought a ring doorbell as he's started to wander off the odd time. His neighbour lets us connect to their wifi at the moment for an internal iP cam and the ring doorbell. What I'd ideally need is a phone that can connect via wifi or eithernet to a 4G router that looks like an old school fixed line phone. Is something like this available?
Sorry for the delayed reply! Yes you can buy a 4G router with either an analogue port (into which you plug a normal phone) or an ethernet port into which you can plug an IP phone, such as a Yealink phone for example. You will need a 4G SIM card of course and you will need to ensure there is a good signal wherever you place it. Unfortunately, you should also consider a battery back up (Uninterruptible Power Supply - UPS) if you want him to be able to use it if there is a power cut at the time - far from ideal but that is where we are heading I am afraid.
In South Africa all the copper landlines are stolen anyway and not repaired by Telkom…so this will be good news.We hardly have anyone using landlines anymore.
Is it just me, or were landlines much better than VoIP for latency? When I switched to 4G only (which I believe uses VoIP under the bonnet), the difference was extremely noticeable. Sadly it really degrades the quality of conversations, we keep talking over each other. And is there any way to cut down latency with VoIP?
For VoIP to work reliably, you need sufficient bandwidth end to end. On public networks, bandwidth will vary from supplier to supplier, not forgetting there may be all sorts of supplier interconnects involved. We tend to deal with business and organisations where we can control the bandwidth speeds, install proper connections, then deploy things like QoS, decent Codecs and V/Lans so that the voice packets are not mixed up with the data packets - so the issues you describe are probably a combination of poor speeds or poor design or both. Done properly, VoIP should actually be better quality than the old circuit switched analogue and digital lines.
Yes. You can configure your router to prioritise the voice packets over the data packets. Landlines don’t have latency. 4G is ok for VoIP but depends on the speed and provider
This is brilliant that you’re informing people about this. Using legacy phone lines has been expected but didn’t realise it would be coming up so soon, 4 years to go!
VoIP is a good alternative but I can imagine it’ll be more of a push for mobile devices. Thanks for the info!
I didn't find out until today, then only because the engineer suggested going full fibre because the wires in the ducting are getting too brittle and keep breaking.
If you can get fibre you should do so
We just got an Alexa phone for free but the only catch was as soon as I turned it on and connected it to the broad band, it automatically cut the phone line off. So we have been forced into the digital calling straight away. I know that they where setting up digital today in our area.. so maybe they crossed some wires or something. But I think it was mainly because the phone connected to the broadband. I was told that I needed to connect the phone line to the digital connection on the back of the router, which I have not even managed to do yet, so I have no idea how the digital phone even managed to connect in the first place lol. ( secretly Alexa AI was too smart lol ) So just a pre warning if you have a digital phone, don't turn it on until your ready to connect.
But who needs a landline in the mid 2020s - Have you folks not heard of mobile phones.. 😎
Many elderly people rely solely on landlines as do their medical pendants to make emergency calls
Your SOGEA service will run via FTTP or FTTC. Both technologies will run side by side until FTTP or other technology to reach more difficult rural locations take over.
I got a line with sipgate some years ago, and got some VoIP phones ...I have been playing with 3CX also... my original landline ended up being answered by my PBX (mostly spam or scam calls) ...recently I went over to digital voice in the hopes that I could embed my (now digital) landline could be embedded into my PBX ...but I must actually use one of their adaptors to emulate a landline and plug that into an ATA on my system...
Port your number to SIPgate and answer it On your 3CX
@@nicholasbrandon8699 - but that would cost extra... - and be only good for sorting spam calls into groups ...looool
Had a question though, do you have to ask them to change it or do they contact you when its time?
Sorry for the delay - I didn't notice your comment. I would contact your provider and make it happen rather than leave it to them. I am 99% sure that this whole thing will now be postponed but we shall see.
short sighted when the net goes down i have corded landline analogue
Would my Landline number be the same with VOIP?
HI Linda - yes you should be able to change your broadband to s ingle use broadband and place an ADDITIONAL order to port your old number onto a VoIP product. I notice that some providers arent offering this yet so speak to your provider. It will be possible before 2025 with all providers I hope!
I’m sticking with my copper line as long as possible.
You see I get broadband along my copper feed into my house.
So my telephone works as normal with it’s feed of 50v from the local exchange and I get broadband at 50Mb/s which is more than enough for my purposes. ( why people want a faster broadband service is beyond me other than to play on line games).
I like the copper fed telephone because it is private and has a good ring throughout my house and is good for emergency use especially if the power fails.
It frees me from having a Mobile phone which I find a nuisance.
I can also have several extensions which you cannot with fibre.
VOIP is now the norm with fibre which is very cheap nearly no cost at all for calls yet the fibre providers charge for the telephone or talk facility!
Stick with copper, because when it is gone, it is gone forever!
Doubt it will be all complete by 2025, Whether or not this is of no benefit to most consumers merely to suit
the likes of BT.
It may well get postponed. I’ve been talking about this for over 5 years. Only recently is it hitting the mainstream media. We shall see.
@@nicholasbrandon8699 Yes, I thought that too, till last month. We got ONE DAY's notice that we were being switched ...and that was that. There are NO benefits at all, and several really detrimental aspects to this caper.
If there's nothing left but VoIP phones, people should invest in a rechargeable and portable power supply to keep their phone working in the event of a power outage.
My other half works from home (she's a full time author) and we've had VoIP phones for years. In fact I was one of the first customers on the German-based Sipgate network when they first started in the UK in 2004 and I've had a couple of the same phone numbers ever since..! We've just moved over to full fibre to the premises with Zen Internet and City Fibre and the original landline was ported to what they're calling 'Digital Voice'. It all seems to work fine so far, I installed structured cabling at home a few years ago so nothing has changed except I had to change over a connecting cable from one socket to another. The whole thing runs from a 1500VA UPS which gives us a good hour or two in the case of a power failure. The only thing I'm not sure about is whether the fax machine will still work, but that doesn't get used much these days except to put off cold callers 🤣
Oh I have a BT in the attic and I connect my phones to the main
I'd be very interested to know if our national and local security and emergency services will be ditching the present fully functioning systems for a totally IP based one with all its limitations. I see IP unreliability all the time with drop-outs being frequent occurrences.
Not certain but would imagine they are all on IP with DR built in.
@@nicholasbrandon8699 In that case, much more readily hackable remotely than Strowger, Cross-bar or System X. I used to work on designs at GEC Telecoms back in the day.
HI NICHOLAS. I am trying to cancel our land line and just have something like BT or EE Broadband with our phones on contract with Tesco .Is this not practicable. Because the call centre BT man only wants to increase our costs and does not want to know. Help🤔
Yes you can do that - maybe find a smaller supplier that isn't hell bent on targets - the larger companies like BT may not be the best source of advice. Search on google for SoGEA broadband for consumers and do it that way
Thank you for your advice Nicholas .We visited EE and their response was much more helpful and I think what they offered would fulfill our requirements more than adequately. Amazing as I understand that they are under the same umbrella as BT who were less than helpful.
I guess that everybody in the UK that has crap broadband will soon have crap telephone service too.
I suppose it depends on who you’re dealing with John.
Been on FTTP and Digital Voice for a month now and no problems at all. We use Zen which is a British company with help desk operators who have a clue and are in the UK not China or India or somewhere.
great video,,but I just moved from virgin business to BT business (broadband and landline number) After agreeing and 1 month down the line BT saying they cant port my number cos its voip(even though the phone number was generated by BT over 40 yrs ago when I used to be with them) and they agreed at point of sale to port my number!!!! What kind of deceitful BS practice is this??? NOW IM STUCK IN NO MANS LAND WHERE I CANT PORT MY PHONE LINE UNLESS I GET VIRGIN TO CONVERT ME BACK TO ptsn LINE(ANALOGUE) WHICH THEY PHASED it out over the last year,since ALL TELECOM COMPANIES ARE MOVING TO VOIP? What choices do i have now?Any help appreciated.
What is the number - I can check it out for you - if it was originally a BT number,it should be portable - Virgin are probably mistaken.
@@nicholasbrandon8699 thanks dude.u gotta email,dont wanna post my number on public cheers.
@@kaz007 nick.brandon@tecwork.co.uk
@@nicholasbrandon8699 thanks.I just emailed you.cheers
@@kaz007 no worries - good luck sorting it
It is 2024 & BT have insisted my landline go to BT digital voice. They sent me the new box & I absolutely hate the new phone. It means I have to have my wifi on 24 hours, but I used to switch off my wifi off. Because the TV & wifi uses electricity and emits EMF. Having all this equipment on standby means using more electricity. BT customer service representative told me they are moving it over because it is Greener 😂😂😂😂😂😂 Also the new phone I have is absolutely crap and rings 4 times before going to answer phone. Disgusting bastards
Oh dear - your points are valid - do you need your landline number ? - I don't have one anymore - we just use our mobiles - can you do that? I am not sure it is greener - definitely not in fact. What they probably mean it is cheaper for them not to have to maintain a legacy phone network - which is backfiring anyway as the 'turning off' is likely to be postponed - perhaps for some considerable time
I live in the biggest vity in my country, and we don;t even have fibre here. Well, we've just had an independent ISP laying it for gigabit, but it shows just how far BT are behind, and 2025 is for the birds. I reckon we'll see analogue phones into the 2030's lol
I think it will be postponed. We shall see
I have heard enough of Radio media over the last year who's phone line sound like The Ghost Of Norman Collier, with constant drop outs and other troubles. I hope the public will get a lot better service than this.
I also listen to the madia due to have been stuck indoors because of coronavirus,,how true if a caller is not in agreement with the host , you know it is going to happen,the linegone down,sorry,!! Oh they must think we all come here on a banana boat!! I wonder if they print this????☮️🙋😷👍
BT and New World Payphones will be moving to VoIP too
how will i get around this for my alarm systems that auto-dial?
sorry for the delayed response. You will need to transition to a VoIP service I am afraid. It is doable. Just need a supplier that knows what they are doing.
I can’t wait to get rid of the noisy crackling copper lines. We now have a fibre cable coiled up at the bottom of our local BT pole ready for installation.
We live in rural wales in Hamlet with 7 properties so if it’s reaching communities like us it won’t be long for everyone now.
I’m installing a UPS long run battery back up for my router and new fibre modem so it won’t fail in a power cut.
I want to know how much the homeowner will have to pay to have fibre to the house
If it is a planned roll out and you are included then nothing. If it is not planned for your area, you have to jump through hoops with other local home owners (it's very onerous)....it's not a good situation unless you are lucky enough to be in a planned roll out.
BT charge £34.99 a month for fibre only then anything from £5.00 to £14.00 for calls on top. It's a bloody con to get more money out of customers. I have BT Broadband only. I don't want a landine. And I'm damb sure I'm not paying those prices. I have the BT premium cordless phones that my mobile connects to. So it's just like having a home phone. But it's through my mobile.
@@nicholasbrandon8699 We've had FTTP for a month now and it was pretty painless, although there was a hiccup initially as the individual fibre from the street cabinet into our flat was broken and they had to connect up one of the spares. But it's working perfectly now and we're only paying about a fiver a month more than we were before and our internet speed has jumped from 40 Mbps if we were lucky to 900 Mbps both ways. Digital voice for the old landline number is an extra £6 a month and we get 1000 inclusive minutes to all UK landlines and mobiles, more than we'll ever use. So we're happy. We already had an uninterruptible power supply for the computers and the router so we won't get cut off if there's a power failure. Well not unless it lasts more than a couple of hours or so, anyway. As we live across the street from a substation that's unlikely.
Rip for landline in 2025
I've got FTTP and 8 BT phone sockets and 7 phones installed throughout the house in a recent new build all connected with concealed wiring behind the walls to the BT master socket. This then goes through a battery backup unit to BT's modem which is then connected to a Router. BT have just sent me a new router so how am I supposed to connect all those phones when the router only has one phone socket? I'm totally confused! This has come as a total shock having spent over £500 to get a phone in each room. And then what happens when there is a powercut? There is to be no backup unit. How am I or anyone supposed to call the emergency services when the phones won't work?
Have you had all the phones wired up using phone cable to a master socket?? If that is the case, I would say that the people advising you on the cabling in the house dont know what they are doing...you would install data cabling to all areas. You need a decent telephone engineer to sort this out for you - if you are in West Kent or East Sussex, we can send someone round - if not, find a decent phone system company with experienced engineers who can wire it up properly and ensure there is enough power to power all your analogue phones. www.tecwork.co.uk
@@nicholasbrandon8699 Thank you for your reply. My house is new-build with FTTP and I paid over £500 about five years ago for all the concealed cabling to be installed during construction (probably by Openreach) and yes, they all connect to the master socket - I was not informed about these cables being made redundant within a few years so this has now come as a shock. At the moment all the analogue phones work as I've not yet been given a date for the switch-off. However, even my mobile phone (on O2) will soon be redundant as I've seen reports that the 3G network will be shutdown as well. Anyway, I clicked on the BT DV/equipment website to see if they could help and that just says I don't qualify!
Unfortunately, I'm nowhere near Kent or Sussex but many thanks for your offer of help.
@@mda5003 The cables aren't exactly redundant - you can probably still use them for phones only (ie not wifi)...you need to find a decent phone system company to sort this out for you (not BT I suggest). would pick a small local telephone company with experienced engineers. You would have to ensure you have ordered a VoIP service from BT so you can retain your phone number on a VoIP service - have you done that as part of your order process?
@@nicholasbrandon8699 Well, if I can continue to plug phones into the sockets that would be okay but I'm not sure how that will work as they are all wired to the master socket which goes to the TEL1 socket on the ONT Modem through the BBU. When BT switch me over from FibreVoice to DigitalVoice I presume none of that will work.
As regards my order that started about three or four years ago and that was for Broadband and Landline - it had to be with BT as then, even now, no other provider will offer a service to my area. Anyway, I thought that was VoIP (is that FibreVoice?) and being FTTP I was under the impression that this was now the latest equipment which superseded the old copper wired broadband in my old house and should have lasted me many years. But now I'm totally confused so I may end up waiting to be cut off and then just cancelling the contract. Oh well, many thanks for your assistance.
I'm not happy about the changes, neither was I asked if I want it. I absolutely resent it, they are wanting everything to go digital including banking and everything electrical. Wonderful if the electric grid goes down. I've hung onto analogue as much as I can. My parents are going to struggle, they are clueless with mobile phones and they've owned one for years, have not moved on from learning how to turn it on.
Yep it’s going to be very difficult for many people. 😢
My understanding is that FTTC is going to continue beyond 2025 - the country is not completely covered by FTTP
I expect that will have to be the case - although I have not heard that for sure - there is no alternative really - has to be available....
This is just the UK?
Uk yes. I have no idea where other countries are at with it. I’m sure they all vary.
Clear as a bell ?
The British Phone Line numbering DOES NOT contain LETTERS!! , "O" is a LETTER, NOUGHT or ZERO should be used instead !!!
By saying a "normal phone line", you should say an analog line, a "copper pair", or POTS service. These days, a "normal" phone line is anything from the old school copper pair, to a fiber optic connection.
And when they come and tell my 85 year old mom that she has to go to something different than the phone that she's used for decades (yes, she still has a touch-tone wall phone in her kitchen!), she's going to go ballistic on you!
Don’t shoot the messenger. Blame the powers that be. 👍
I dont mind the new technology and the change to VOIP but I do strongly mind that I have to pay for calls by this method and the so-called fictitious line when my internet is running with FTTP. The VOIP should be free for all calls at anytime. After all I can call people over the internet using free chat calling on my laptop using the same technology. Its just another rip-off.
We pay £6 a month extra for Digital Voice which gives 1000 inclusive minutes a month to UK landlines and mobiles, more than we'll ever need. We have a UPS on the system which keeps all our computer kit powered in the case of a mains failure (which has hardly ever happened in the 8 years I've lived here). We pay £40 a month for full fibre FTTP with up/down speeds of 900 Mbps so that's £46 all in, about a fiver more than we were paying for broadband and line rental previously. I can live with that. Our ISP is Zen Internet and they are absolutely brilliant, I can recommend them to anybody. They're a British company and their tech support engineers are actual engineers who know what they're talking about, unlike some places who outsource their 'help' desks to China or India or somewhere.
Who do you think maintains this "fictitious line" FTTP or not its exactly the same for copper broadband just cause you don't use the phone doesn't mean the copper wires that supply your broadband don't need to be looked after all the time. while your tucked up in bed people are on call if any issue arises to repair any major incident, this could be a failure in exchange equipment, a large joint has failed or a more common event these days a deliberate attack on the network. You pay those charges so the network can be looked after and updated, no such thing as a free lunch.
What about virgin media phone line
We left Virgin in 2020 for Sky after 20+ years of service due to no customer loyalty and bill over double what Sky want. Took our number to a separate VoIP SIP provider though so its easier to switch around and I only need broadband with any provider for the phone to work. Anyway the answer to your question is that Virgin will likely send you a letter in the post with a white dongle to plug into your Superhub 'Tel 1' port just above the yellow Ethernet ports. When your normal phone line goes dead then just simple unplug your phone from the wall socket and replug it into the white dongle and the white dongle into the superhub. There already doing these 'digital' phone lines if you joined them after 2018.
@@mama9048 Sky is crap. We had a problem and on calling the so-called 'help' desk in India or wherever it was they told me to take a photo of our master socket and send it to them. How in God's name is *_that_* going to help, especially when we had no internet..?! We left then and there for Zen (a British company) and have had no further problems in 3 years.
A confusing attempt to explain you will need to plug your home phone into a/your router in future, as and when copper to your house phone service is closed down.
Useful feedback thank you
The end of the traditional phone *service*. The phone line will still be around for ages. It will be around until everyone can get FTTP.
Nope
Can be delivered over a copper pair
Salisbury stitched over without universal fttc :) :)
@@MsDmcclymont exactly, the phone line is still used. SoGEA is identical to FTTC; you just don't get any phone service.
@@lukesymmons The phone line won't still be used after 2025.
This has been going on for years !! I saved my company £600 a month moving to SIP about 5 years ago !! All you need to do is stick a new card into your Alcatel box !! Does anyone still have a home phone ??
Yes it has been going on for years with many businesses moving from ISDN to SIP or hosted VoIP as you say. There are still a significant number of businesses to move....however there is also a huge number of landlines in use by residential customers and business customers for supporting ADSL broadband - not only that - many of them use landlines for their phone service for voice calls and other purposes (eg lift lines, gates, PDQ machines etc etc). 2025 is not that far away now...
Yes,a lot of the older generation whom they don't want to spend lots of money they can't afford due to their pension is not what one might call generous! Stop thinking of yourself and remember the older ones is what kept this country great not today I can't say this lot!! Think of others!!👍😷☮️🌲
Yes, a lot of people still have landline phones. If you stay at home a lot (as many older people do) or don't have the kind of budget that allows every family member to have their own separate mobile phone and account, or have eyesight or hand mobility issues, a mobile phone is not the best communication device. And a landline won't get lost, stolen, or dropped in the toilet either.
With mobile phones, why do you need a telephone line any longer?
Not everyone wants everything done through a mobile, managing battery life, 101 apps and internet distraction. Some premises as a business with a personal permeant phone line.
Because mobile coverage around here is crap and the prices are even more crap. Not everyone wants a "smart" phone with Apple or Google tracking you every moment of the day.