Відео

@@flynnscadeng6365 excellent 👍 . Glad to help you. If you need any more help let me know.

Don’t shoot the messenger. Blame the powers that be. 👍

Many elderly people rely solely on landlines as do their medical pendants to make emergency calls

Not certain but would imagine they are all on IP with DR built in.

@@nicholasbrandon8699 In that case, much more readily hackable remotely than Strowger, Cross-bar or System X. I used to work on designs at GEC Telecoms back in the day.

Oh dear - your points are valid - do you need your landline number ? - I don't have one anymore - we just use our mobiles - can you do that? I am not sure it is greener - definitely not in fact. What they probably mean it is cheaper for them not to have to maintain a legacy phone network - which is backfiring anyway as the 'turning off' is likely to be postponed - perhaps for some considerable time

Sorry for the delay - I didn't notice your comment. I would contact your provider and make it happen rather than leave it to them. I am 99% sure that this whole thing will now be postponed but we shall see.

Port your number to SIPgate and answer it On your 3CX

@@nicholasbrandon8699 - but that would cost extra... - and be only good for sorting spam calls into groups ...looool

If you can get fibre you should do so

I think it will be postponed. We shall see

It may well get postponed. I’ve been talking about this for over 5 years. Only recently is it hitting the mainstream media. We shall see.

@@nicholasbrandon8699 Yes, I thought that too, till last month. We got ONE DAY's notice that we were being switched ...and that was that. There are NO benefits at all, and several really detrimental aspects to this caper.

Yep - I am just the messenger on this....if your landline broadband speeds are very poor, you could look at satellite broadband - there are various providers - some of our clients are using Starlink pretty successfully - or 4G or 5G internet is a good option if you get good signals from any of the providers - you can check with O2 etc online for signal strength

The irony is my local exchange area has FTTP everywhere except this village! They can't get past the railway? Satellite sounds interesting but I couldn't get satellite tv because I'm surrounded by other peoples (big) trees @@nicholasbrandon8699

Yep it’s going to be very difficult for many people. 😢

We pay £6 a month extra for Digital Voice which gives 1000 inclusive minutes a month to UK landlines and mobiles, more than we'll ever need. We have a UPS on the system which keeps all our computer kit powered in the case of a mains failure (which has hardly ever happened in the 8 years I've lived here). We pay £40 a month for full fibre FTTP with up/down speeds of 900 Mbps so that's £46 all in, about a fiver more than we were paying for broadband and line rental previously. I can live with that. Our ISP is Zen Internet and they are absolutely brilliant, I can recommend them to anybody. They're a British company and their tech support engineers are actual engineers who know what they're talking about, unlike some places who outsource their 'help' desks to China or India or somewhere.

Who do you think maintains this "fictitious line" FTTP or not its exactly the same for copper broadband just cause you don't use the phone doesn't mean the copper wires that supply your broadband don't need to be looked after all the time. while your tucked up in bed people are on call if any issue arises to repair any major incident, this could be a failure in exchange equipment, a large joint has failed or a more common event these days a deliberate attack on the network. You pay those charges so the network can be looked after and updated, no such thing as a free lunch.

Uk yes. I have no idea where other countries are at with it. I’m sure they all vary.

Sorry for the delayed reply! Yes you can buy a 4G router with either an analogue port (into which you plug a normal phone) or an ethernet port into which you can plug an IP phone, such as a Yealink phone for example. You will need a 4G SIM card of course and you will need to ensure there is a good signal wherever you place it. Unfortunately, you should also consider a battery back up (Uninterruptible Power Supply - UPS) if you want him to be able to use it if there is a power cut at the time - far from ideal but that is where we are heading I am afraid.

Useful feedback thank you

For VoIP to work reliably, you need sufficient bandwidth end to end. On public networks, bandwidth will vary from supplier to supplier, not forgetting there may be all sorts of supplier interconnects involved. We tend to deal with business and organisations where we can control the bandwidth speeds, install proper connections, then deploy things like QoS, decent Codecs and V/Lans so that the voice packets are not mixed up with the data packets - so the issues you describe are probably a combination of poor speeds or poor design or both. Done properly, VoIP should actually be better quality than the old circuit switched analogue and digital lines.

Yes. You can configure your router to prioritise the voice packets over the data packets. Landlines don’t have latency. 4G is ok for VoIP but depends on the speed and provider

Correct. I suspect it will be delayed.

​@@nicholasbrandon8699 Full fibre is generally more resilient than copper, so outages are statistically less likely.

@@TestGearJunkie. Yes much more reliable - so if you have it you're lucky as many people do not and many people have very little chance of getting it any time soon.

@@nicholasbrandon8699 It'll come, we never expected it here, either. There's a rural community in the North of England somewhere that set up their own, laying the fibre themselves and running it. It's mostly 1 Gbps but you can get 10 Gbps if you're prepared to pay for it.

@@TestGearJunkie. Yes - we see lots of customers in our job - some of them be waiting years for direct fibre I am afraid.

Yes you can do that - maybe find a smaller supplier that isn't hell bent on targets - the larger companies like BT may not be the best source of advice. Search on google for SoGEA broadband for consumers and do it that way

Thank you for your advice Nicholas .We visited EE and their response was much more helpful and I think what they offered would fulfill our requirements more than adequately. Amazing as I understand that they are under the same umbrella as BT who were less than helpful.

What is the number - I can check it out for you - if it was originally a BT number,it should be portable - Virgin are probably mistaken.

@@nicholasbrandon8699 thanks dude.u gotta email,dont wanna post my number on public cheers.

@@kaz007 nick.brandon@tecwork.co.uk

@@nicholasbrandon8699 thanks.I just emailed you.cheers

@@kaz007 no worries - good luck sorting it

Thanks Dan - hope you are well - what are you doing these days?

@@nicholasbrandon8699 Yes all is well Nick and thanks for asking. 3 months back into telecoms after 15 years! It's been a real buzz to see how things have changed and the direction of unified Comms in a whole!. I'm so glad the hard work has paid off for you. P.s I didn't know you played guitar and sing! Was a nice touch. Stay blessed Nick.

@@danboas1784 Ha - thanks Dan

My other half works from home (she's a full time author) and we've had VoIP phones for years. In fact I was one of the first customers on the German-based Sipgate network when they first started in the UK in 2004 and I've had a couple of the same phone numbers ever since..! We've just moved over to full fibre to the premises with Zen Internet and City Fibre and the original landline was ported to what they're calling 'Digital Voice'. It all seems to work fine so far, I installed structured cabling at home a few years ago so nothing has changed except I had to change over a connecting cable from one socket to another. The whole thing runs from a 1500VA UPS which gives us a good hour or two in the case of a power failure. The only thing I'm not sure about is whether the fax machine will still work, but that doesn't get used much these days except to put off cold callers 🤣

It’s a nightmare fire and intruder alarms such as grade 2 will have real trouble as 4g is not great in all areas also speech diallers will not work on the fibre either keep pstn for redcare

Your extensions will still work as a phone line if wired up correctly to router may need engineer visit, but quite workable, most people however don't have any issue with cordless phones. Your master socket would have been upgraded to stop an issue called a bridge tap which effects broadband speeds or simply because it was faulty if over a year old no longer BT issue. I believe you can also get battery backups so in case of power outage they kick in so no loss of service.

@@gregoryseager9191 The cordless phone issue isn;t just technological. They can be quite intimidating to set up, if you are used to an old-fhashioned phone socket where you just plug something into it and it works. You have to pair your cordless phone to the router. Battery backups might help if you los epower to your home, but AFAIK not if there's a widespread power cut, because the street cainet stuff will fail in that case as well. But again....cordless phones, battery backups, all require extra expense and complications from the user viewpoint. If my very elderly parent slived on their own I would not like to have to try to explain to them the necessity of having a UPS, keeping it charged, how to pair cordless phones to the router. They are used to "you plug a telephone in and it just works, and keeps on workign in a power cut".

It not only doesn't work during a power cut, but it doesn't work during a broadband outage either ...as we just discovered. Oh, by the way, we got ONE DAY's notice of the forced switch ...and that by email. So if suddenly your analog landline phone doesn't work, you may just have been switched and missed the 'notice.'

I kind of agree - hopefully it will be postponed - we shall see.

Uninterruptible power supply. No more power failures to critical kit.

Nope. We got switched last month against our will, with ONE day's notice! And the notice came via email!

Not everyone wants everything done through a mobile, managing battery life, 101 apps and internet distraction. Some premises as a business with a personal permeant phone line.

Because mobile coverage around here is crap and the prices are even more crap. Not everyone wants a "smart" phone with Apple or Google tracking you every moment of the day.

Joel say hi!!

I expect that will have to be the case - although I have not heard that for sure - there is no alternative really - has to be available....

Wow - that is fast - good for you - is it for a business?

Have you had all the phones wired up using phone cable to a master socket?? If that is the case, I would say that the people advising you on the cabling in the house dont know what they are doing...you would install data cabling to all areas. You need a decent telephone engineer to sort this out for you - if you are in West Kent or East Sussex, we can send someone round - if not, find a decent phone system company with experienced engineers who can wire it up properly and ensure there is enough power to power all your analogue phones. www.tecwork.co.uk

@@nicholasbrandon8699 Thank you for your reply. My house is new-build with FTTP and I paid over £500 about five years ago for all the concealed cabling to be installed during construction (probably by Openreach) and yes, they all connect to the master socket - I was not informed about these cables being made redundant within a few years so this has now come as a shock. At the moment all the analogue phones work as I've not yet been given a date for the switch-off. However, even my mobile phone (on O2) will soon be redundant as I've seen reports that the 3G network will be shutdown as well. Anyway, I clicked on the BT DV/equipment website to see if they could help and that just says I don't qualify! Unfortunately, I'm nowhere near Kent or Sussex but many thanks for your offer of help.

@@mda5003 The cables aren't exactly redundant - you can probably still use them for phones only (ie not wifi)...you need to find a decent phone system company to sort this out for you (not BT I suggest). would pick a small local telephone company with experienced engineers. You would have to ensure you have ordered a VoIP service from BT so you can retain your phone number on a VoIP service - have you done that as part of your order process?

@@nicholasbrandon8699 Well, if I can continue to plug phones into the sockets that would be okay but I'm not sure how that will work as they are all wired to the master socket which goes to the TEL1 socket on the ONT Modem through the BBU. When BT switch me over from FibreVoice to DigitalVoice I presume none of that will work. As regards my order that started about three or four years ago and that was for Broadband and Landline - it had to be with BT as then, even now, no other provider will offer a service to my area. Anyway, I thought that was VoIP (is that FibreVoice?) and being FTTP I was under the impression that this was now the latest equipment which superseded the old copper wired broadband in my old house and should have lasted me many years. But now I'm totally confused so I may end up waiting to be cut off and then just cancelling the contract. Oh well, many thanks for your assistance.

Why is it scaremongering? This whole thing has had little or no publicity as far as the normal population is concerned and is going to cause a lot of issues to people, including and particularly the elderly and those with poor internet.

@@nicholasbrandon8699 It comes across as scare mongering because it sounds as people won’t be able to get a voice service, and that just isn’t true. If people have poor broadband, then that’s an indication that they have a fault, and faults can be repaired.

We left Virgin in 2020 for Sky after 20+ years of service due to no customer loyalty and bill over double what Sky want. Took our number to a separate VoIP SIP provider though so its easier to switch around and I only need broadband with any provider for the phone to work. Anyway the answer to your question is that Virgin will likely send you a letter in the post with a white dongle to plug into your Superhub 'Tel 1' port just above the yellow Ethernet ports. When your normal phone line goes dead then just simple unplug your phone from the wall socket and replug it into the white dongle and the white dongle into the superhub. There already doing these 'digital' phone lines if you joined them after 2018.

@@mama9048 Sky is crap. We had a problem and on calling the so-called 'help' desk in India or wherever it was they told me to take a photo of our master socket and send it to them. How in God's name is *_that_* going to help, especially when we had no internet..?! We left then and there for Zen (a British company) and have had no further problems in 3 years.

HI Linda - yes you should be able to change your broadband to s ingle use broadband and place an ADDITIONAL order to port your old number onto a VoIP product. I notice that some providers arent offering this yet so speak to your provider. It will be possible before 2025 with all providers I hope!