I was an external eng for more than 24years, all I had was my 9083 meter, 301c, oscillator and amplifier and butt phone, all interventions were done using these instruments, no fancy app, how times change. Oh and a set of cab prints for my exchange area.
This wasn't scripted at all, was it? No, of course not! Whenever I as an engineer a question he pretends to not know the answer - gosh and this one even does whatever the customer wants.
Hi Tony, Thank you for uploading this quick video. Please could you list all test adaptors with their pictures or could you give a link where I could find the test adaptors details and their use in day to day task. Thanks
If your doing everything by the book , He should be wearing a hard hat & there should be a gas tester on view ... As your supposed to do a gas test before opening the cab doors fully .... Bullshit I know ..
E is maybe green, and D is maybe blue. Then an engineer that does not know that, because he was only employed last week, comes to connect it. Working with an engineer that found he had the wrong number on an equipment number in the exchange, I asked if he had checked to see if there were two equipment numbers. There were. Everything is numbered and logged. Just not always right.
If you put a 1024 the door may get fixed before everything goes to full fibre i am sill walk and drive past poles I D 25y ago and I have been retired from 5y years ago after 40y we did not now have all the sophisticated tools for fault finding we I used to help out when they used to build up but dose it work in the real world my best friend was my phone butt for look for the ring tone also the worst fault to find was a nose line high resistance most of the time you would swoop piers if available
This is why I'll never have any form of DSL. Think about it, all those broadband signals being shoved through 20 year old copper being treated like a standard phone signal. No thanks, i'll stick with my cable modem, which at least uses shielded coax to the head end, which in my case, is about 20 meters away. After that, it's fibre all the way.
At VM on all new broadband and phone installs the phone line is VOIP. We are also actively moving customers away from the unreliable copper network and migrating them over to VOIP if they have broadband which most do. One less potential phone related trouble call at each address.
@@UA-camSupportTeams And that's the way it should be done. Although I'd rather they just go FTTH everything and scrap copper so we can just go onto the net directly, but maybe that's something to do in the next 10 years.
Iv just started on copper repair Iv come from civils where the money was good I earned 56k last year is it possible to reach that amount on copper repair
Iphones...... I remember the days of lugging around the toughbook cf-27 and some random knobs going "cut the blue wire" while at the cab. Nothing worse than trying find a pair, bare hands in the nest of wires and some bastard pair getting a ringing. Zaaaaaap!
What are the hours like? I’ve got an opportunity to train but not sure based on my current job being very relaxed. The main reason is house I’ve got a very good shit time 8hour days. What are the days like for you?
Bwahaha yet openreach engineers STILL don't know how to test a line properly, relying on their sopposed test devices. Give them an SA9083 and they are buggered yet a 9083 is still the best way to find faults on lines. I've lost count of the number of times that I have had to "help" openreach engineers on basic easy faults. The company is a shambles.
@@thePeterpumpkin68 that's why openreach engineers bugger off and run when a fault gets tricky! Because their managers (Who have absolutely no idea) are chasing them for 4 plus faults a day, amatuers now a days
You can't compare a 9083 with a JDSU because they are different beasts doing different things. The 9083 is for testing the integrity of the pairs, connectors etc with the skill being able to interpret the analogue dial. The JDSU is a TDR looking for impedance mismatches with the skill being able to interpret what the reflection from the event means. On a day to day basis doing Telco I would pick up the 9083 but there are weird faults that a 9083 simply can't find and you need a TDR but these are much rarer occurrences.
@@trollobite1629 try finding an earth fault with a JDSU, I've been on sites where openreach say "Line testing good!" Yet there's noise on the line or earth hum etc. each to their own but I'd put my fauls finding skills up against ANY new openreach engineer and just by using an SA9083. I seem to spend lots of my days clearing up after openreach
@@ivoruren3086 Got back and read what I posted. I made it clear that a 9083 is for finding leaky pairs and is the goto choice if any decent engineer for *standard* faults. If Openreach _engineers_are using the JDSU for pairs leaking to earth then they ought to be shot 😃 because TDRs are best for the distance to an open or a short circuit or an impedance mismatch. Out of curiosity, the next time I find a leak to earth on my 9083 I'm going to wack my TDR on it to see if it can find it 😃 If it makes you feel better it's not just Openreach with skill shortages on the 9083 it seems it's across the industry. I work with guys who, for the last 20 plus years only use their butt phones for mo noise tickets and swear by their technique but in truth, they do that because they don't know how to use the 9083 😐
I'm looking at applying for engineer roles after 12yrs in the motor trade, Whats the general thoughts? Avoid like the plague or try it? I've heard mix reviews some say it's great and others tell me to avoid it
@@thePeterpumpkin68 I'm still in the motor trade for the time being, thankfully the management got to grips with wage vs experience balance, however I know a few mechanics who left their job at car supermarkets to join openreach, they seem to be enjoying it (for now)
In the USA, where they always install surge/overvoltage protection at the point where the phoneline enters the customer's building AND at the exchange/CO, it'll just make that protection do it's job and short out your neon transformer. In the UK, probably the same thing. Presumably the UK installs protection in the same location.
It's all bull . I'm waiting 2 months on open research to do exactly what you just said. In the last 2 months I have had 6 ground operatives and still waiting to solve my problem because this ignorantes don't know how to do their job properly.
Can Tony tell us why BT throttle peoples broadband and lie to say its a fault inside the persons house, when infact its just BT at the exchange turning the speed down. Come on Tony lets hear the reason for that one.
@@Teddy_Bass nobody's got time for that in this trade mate. At least not at the company i work for. You don't get all day to sit at a cab listening to phone calls. When you start a job there is a countdown timer to get the fault fixed and time is extremely tight. You are looking to save time as much as possible, not waste it so it doesn't have a snowball effect on all other service calls in your day and push you out late. In my opinion it's a pretty sad thing to do anyway. I couldn't care less what other people are talking about on the phone.
I've been given an offer to join as an Openreach Trainee Engineer. What do you like about the job and dislike. I'm personally a bit put off by some of the hours and how you're required to work anywhere in the country when requested.
They try keep you in the area for work you only go out of area when another area is struggling or behind or your area hasn't got enough work, not that often
@@jawaadahmed684 oh ok. What does the training comprise of. I'm assuming you need to study and attend tests.? Are you a trained fully qualified engineer? Tell me how it's like as a newbie?
@@iTheNem3sis 1 week in yarnfield health and safety stuff getting your clothing and equipment plus picking up your van then you'll be at your local training school for the rest of the training period about 6 weeks I joined just before the lock down now fully qualified, there's enough help with the company to support you
@@jawaadahmed684 what are your hours like. Routine etcetera. I thought Yarnfield was for 6 weeks phew. When you go to Yarnfireld. How is it like? Where do you stay for a week?
@@iTheNem3sis yarnfield isn't the best place but you can get though it easy, 8 till 16:10 first year is Monday to Friday then you can choose what rota you want to be on
@@k1ngd0mh34rts That is how it should be, but in the real world, try it both ways, and while you are at it, try going 10, 50, 100 either way. I am not criticizing, but take everything with a pinch of salt until you have confirmed everything yourself.
I like the 301C cuz you can eat your fish and chips off it - its nice and flat. Battery clips are weak on it though so you have to wedge cardboard in to stop the C-cells coming loose.
Doesn't impress me one little bit. Even with their wonder test gear a succession of "engineers" have been trying to cure my noisy line for over a year now and I'm getting sick of it!
Great video chaps. Found it very helpful. Not everyone would take the time to put this together. Thanks!
I was an external eng for more than 24years, all I had was my 9083 meter, 301c, oscillator and amplifier and butt phone, all interventions were done using these instruments, no fancy app, how times change. Oh and a set of cab prints for my exchange area.
I've still got my old butt in the garage..don't tell my line manager
No Avo 8? :)
Father was a jointer in Lambeth in the 70s.
I really enjoyed this video.very well presented sir.well done.
He's at the wrong cab! :)
something wrong should look like a birds nest....
The sarcasm is brilliant!!
Fascinating stuff! I love vids like this!
a future manager in the making!!!!!
@@MrJoelDavies the money is usually the dominating factor buddy..and the benefits, like more leave pension etc..
Go Him.
wow, how interesting! thanks for uploading :)
Glad you enjoyed it!
Actually found that quite interesting. Thank you
I'm glad he thanked him every f-ing time he asked a very good question
This wasn't scripted at all, was it? No, of course not! Whenever I as an engineer a question he pretends to not know the answer - gosh and this one even does whatever the customer wants.
Hi Tony, Thank you for uploading this quick video. Please could you list all test adaptors with their pictures or could you give a link where I could find the test adaptors details and their use in day to day task. Thanks
If your doing everything by the book , He should be wearing a hard hat & there should be a gas tester on view ... As your supposed to do a gas test before opening the cab doors fully .... Bullshit I know ..
That as very good question...Well rehearsed.
E is maybe green, and D is maybe blue. Then an engineer that does not know that, because he was only employed last week, comes to connect it. Working with an engineer that found he had the wrong number on an equipment number in the exchange, I asked if he had checked to see if there were two equipment numbers. There were. Everything is numbered and logged. Just not always right.
Thank you for uploading this useful video
wow, over 10k views aye, wasnt expecting that
tony margo hi I have a video interview to complete online soon could you give me any advice?
@@deejmiles1612 hi
How was your video interview ?
Any tips?
Can you do another ?
wonder if you can also have a video around the problems you encounter for installation. like faulty tie pairs...
Christine Valiente we could do! Didn't expect to get so many views on this haha
just call ogea helpdesk they'll be sure to help you out swiftly.......
I have 2 yrs of openreach am a BOC123 Arnold supervisor.
Seems a good job
Loved this JDSU . Very sad when got replaced.
im still using a hawk a retired engineer gave me ;) still in great nick as well!!
SA9083
@@phililpb and the 301c
@@phililpb every time.
@@phililpb No TDR on a 9083
If you put a 1024 the door may get fixed before everything goes to full fibre i am sill walk and drive past poles I D 25y ago and I have been retired from 5y years ago after 40y we did not now have all the sophisticated tools for fault finding we I used to help out when they used to build up but dose it work in the real world my best friend was my phone butt for look for the ring tone also the worst fault to find was a nose line high resistance most of the time you would swoop piers if available
Definately at the wrong cab😂😂😂
This is why I'll never have any form of DSL. Think about it, all those broadband signals being shoved through 20 year old copper being treated like a standard phone signal.
No thanks, i'll stick with my cable modem, which at least uses shielded coax to the head end, which in my case, is about 20 meters away. After that, it's fibre all the way.
At VM on all new broadband and phone installs the phone line is VOIP. We are also actively moving customers away from the unreliable copper network and migrating them over to VOIP if they have broadband which most do. One less potential phone related trouble call at each address.
@@UA-camSupportTeams And that's the way it should be done.
Although I'd rather they just go FTTH everything and scrap copper so we can just go onto the net directly, but maybe that's something to do in the next 10 years.
@@Pieh0 In our region we have more FTTH on the network now than HFC.
@@Pieh0 www.openreach.com/fibre-broadband/retiring-the-copper-network
He’s blocked the path forcing pedestrians onto the road
wow cheers guys keep up the good work
I can’t watch this my broadband is down
Distrubution side where is fuse plugin ?
Iv just started on copper repair Iv come from civils where the money was good I earned 56k last year is it possible to reach that amount on copper repair
Iphones...... I remember the days of lugging around the toughbook cf-27 and some random knobs going "cut the blue wire" while at the cab. Nothing worse than trying find a pair, bare hands in the nest of wires and some bastard pair getting a ringing. Zaaaaaap!
impossible without the machine, i worked without one for years. talking shit.
Depends on what you're doing
a future manager in the making!!
Fascinating stuff
What are the hours like?
I’ve got an opportunity to train but not sure based on my current job being very relaxed.
The main reason is house I’ve got a very good shit time 8hour days.
What are the days like for you?
Bwahaha yet openreach engineers STILL don't know how to test a line properly, relying on their sopposed test devices. Give them an SA9083 and they are buggered yet a 9083 is still the best way to find faults on lines. I've lost count of the number of times that I have had to "help" openreach engineers on basic easy faults. The company is a shambles.
The Clock is king.
@@thePeterpumpkin68 that's why openreach engineers bugger off and run when a fault gets tricky! Because their managers (Who have absolutely no idea) are chasing them for 4 plus faults a day, amatuers now a days
You can't compare a 9083 with a JDSU because they are different beasts doing different things. The 9083 is for testing the integrity of the pairs, connectors etc with the skill being able to interpret the analogue dial. The JDSU is a TDR looking for impedance mismatches with the skill being able to interpret what the reflection from the event means. On a day to day basis doing Telco I would pick up the 9083 but there are weird faults that a 9083 simply can't find and you need a TDR but these are much rarer occurrences.
@@trollobite1629 try finding an earth fault with a JDSU, I've been on sites where openreach say "Line testing good!" Yet there's noise on the line or earth hum etc. each to their own but I'd put my fauls finding skills up against ANY new openreach engineer and just by using an SA9083. I seem to spend lots of my days clearing up after openreach
@@ivoruren3086 Got back and read what I posted. I made it clear that a 9083 is for finding leaky pairs and is the goto choice if any decent engineer for *standard* faults. If Openreach _engineers_are using the JDSU for pairs leaking to earth then they ought to be shot 😃 because TDRs are best for the distance to an open or a short circuit or an impedance mismatch. Out of curiosity, the next time I find a leak to earth on my 9083 I'm going to wack my TDR on it to see if it can find it 😃
If it makes you feel better it's not just Openreach with skill shortages on the 9083 it seems it's across the industry. I work with guys who, for the last 20 plus years only use their butt phones for mo
noise tickets and swear by their technique but in truth, they do that because they don't know how to use the 9083 😐
I'm looking at applying for engineer roles after 12yrs in the motor trade, Whats the general thoughts? Avoid like the plague or try it? I've heard mix reviews some say it's great and others tell me to avoid it
There are better, less stressful ways to earn money.
BTW, did you join or did you swerve?
If so, how is it?
@@thePeterpumpkin68 I'm still in the motor trade for the time being, thankfully the management got to grips with wage vs experience balance, however I know a few mechanics who left their job at car supermarkets to join openreach, they seem to be enjoying it (for now)
Embassing how behind we are
You've guarded the cab off and not left 1m clearance
Tut tut. Blocking the highway.
Ah, I see, that's a good point smifffee
who has time to use guards??????
Yeah you are aware that in shit loads of places there isn't even a meter between a closed cab and the kerb?
A H.... I S E E
a1024, also known as, slap em on and blame a contractor stickers.
What happens if I connect my terrible phoneline to a neon transformer?
In the USA, where they always install surge/overvoltage protection at the point where the phoneline enters the customer's building AND at the exchange/CO, it'll just make that protection do it's job and short out your neon transformer. In the UK, probably the same thing. Presumably the UK installs protection in the same location.
It's all bull . I'm waiting 2 months on open research to do exactly what you just said. In the last 2 months I have had 6 ground operatives and still waiting to solve my problem because this ignorantes don't know how to do their job properly.
which model JDSU is that?
Rather ironically...Tony has now left Openreach. Wonder why lol
is it just me or is there not enough foot path space between that gate guard that fencing and should they not have a information board on it?
Warren Humpage 1m to the verb is all that is required. And why need an I for board while he's there. Just ask
there's less than 1m between the guard and the rail and one of my colleague got a 5 point defect for not displaying info board
your completely right, that's just the point I was trying to get across. Forgot to mention the one that gets me the most which is the hard hat.
Warren Humpage hard hat???
Ye, meant to wear hard hat at PCP and UG. really bugs hows it any different than walking down the street
No dial tone
Need a lift and shift
Am interested in working for you will you need to drive?.
really interesting
... lets be honest now, how are u really like at work? Without the cameras around
Can Tony tell us why BT throttle peoples broadband and lie to say its a fault inside the persons house, when infact its just BT at the exchange turning the speed down. Come on Tony lets hear the reason for that one.
From a health and safety perspective, it looks like he has blocked the walkway, how would a person pushing a pram get safely past???
Then they go on the road and die.
Are you for real ?
@@siedliko lmao
@@siedliko it's because of him we have ridiculous health and safety bullshit to deal with
H&S mangers, reps etc are the cause of this great country getting pussified!!!
M also line men
I bet you can listen into calls from there
its possible with a tone tracer but also against the law
Nothing a bit of encrypted VoIP can't fix. 🐸☕
of course you can they are all direct feeds to the customer's master socket but why would anyone want to!?!
@@UA-camSupportTeams Some people like gossip, it would be a good source of this by listening to peoples phone calls
@@Teddy_Bass nobody's got time for that in this trade mate. At least not at the company i work for. You don't get all day to sit at a cab listening to phone calls. When you start a job there is a countdown timer to get the fault fixed and time is extremely tight. You are looking to save time as much as possible, not waste it so it doesn't have a snowball effect on all other service calls in your day and push you out late. In my opinion it's a pretty sad thing to do anyway. I couldn't care less what other people are talking about on the phone.
I've been given an offer to join as an Openreach Trainee Engineer. What do you like about the job and dislike. I'm personally a bit put off by some of the hours and how you're required to work anywhere in the country when requested.
They try keep you in the area for work you only go out of area when another area is struggling or behind or your area hasn't got enough work, not that often
@@jawaadahmed684 oh ok. What does the training comprise of. I'm assuming you need to study and attend tests.? Are you a trained fully qualified engineer? Tell me how it's like as a newbie?
@@iTheNem3sis 1 week in yarnfield health and safety stuff getting your clothing and equipment plus picking up your van then you'll be at your local training school for the rest of the training period about 6 weeks I joined just before the lock down now fully qualified, there's enough help with the company to support you
@@jawaadahmed684 what are your hours like. Routine etcetera. I thought Yarnfield was for 6 weeks phew. When you go to Yarnfireld. How is it like? Where do you stay for a week?
@@iTheNem3sis yarnfield isn't the best place but you can get though it easy, 8 till 16:10 first year is Monday to Friday then you can choose what rota you want to be on
What a rubbish company, letter to say Fibre is at my house, also their website says Fibre is at my house. But I have no network for seven weeks.
Where is the DSLAM?
How long does it take to flip a customer from TalkTalk to BT?
I'd say 30 days.
How do you know your E side from your D side. Good question, green should be E, but might be blue.
E side is green and d side is blue :)
@@k1ngd0mh34rts That is how it should be, but in the real world, try it both ways, and while you are at it, try going 10, 50, 100 either way. I am not criticizing, but take everything with a pinch of salt until you have confirmed everything yourself.
@@MrDickBills wherever your fast tone from the house is coming out is your D side. Your CPI tone is your E side.
Who is this at 0:45?. I’ll try to find better videos and post on my channel 😘
Ahh I see
Can’t wait for my start day 🙂
lol, with this comment being a year old, I bet you're eating those words, by now.
How is it pls thinking to join
gavva2010 not really, I enjoy it, i guess I’m where should I be doing what should I do so happy days 👍
Elcoco nasin if you like challenge and don’t like routine you will love it 😉👍
Nosnx1987 whats is the assessment centre like. What should i be expecting?
A1024 is now an app? Do you still have to leave the A1024 tags as well?
Yes and they still don’t get done and written off after 5 years 😂. To be fair joint remakes are getting done a lot more.
It can double as a moe dem eh?
What do you do when it's raining?
Get wet.
@@Friel744 and curse a lot
And get shocks
What is the name of your job role?
He's an Openreach Field Engineer
it is NOT distribution side it is Directory side bloody youth of today
True but who was responsible for raising the youth of today? YOUR generation, buddy.
@@WillyJunior we used to be called "youths in training" it was a gpo joke .
gate guards are not compulsory for cabs
let's be real the bloke never wears gloves goggles and gates for a cab only... that's if he wants to become manager....
Wrong
Hello sir ji can you please please please please help me
When was this made? 1998? ESide/Dside? Bring the Fiber straight to the home or better still just use 4/5g/LTE
Qland22 Wow you sure are ignorant
First😂😀.
What the video cant show is the smell of urine,animal or human as the other use for theses cabinets is a public toilet......................
or dog shit/piss sitting right in front of the cab doors to greet you
A clear 1 meter clearance between the guards n the railings audit fail!
TDR 303b
I like the 301C cuz you can eat your fish and chips off it - its nice and flat.
Battery clips are weak on it though so you have to wedge cardboard in to stop the C-cells coming loose.
Wow. It's obvious this guy hasn't done a street works course. A few thousand worth of fines there.
Fines for doing his job? Bullshit
what would he be fined for
Doesn't impress me one little bit. Even with their wonder test gear a succession of "engineers" have been trying to cure my noisy line for over a year now and I'm getting sick of it!
Have you changed your phone 😁
Stop talking and get to your next job....Nah I’ll have a brew instead.
openreach goons
thick NTVOPS technicians?
NOTV* and no, usually manager wannabe's in that division ;)
Full of shit..network is a miss..OMG I’m happy I’m out of this crap
Wiproite.
Some of the worst acting I've ever seen... And costs 129 quid as well.. Goons
Colin Everton ETID I dont think they are acting for an Oscar...
Scipted, Would be a different story on a Shelf Cab lol. Fake as Fek.
I despise new recruits
mr sociable idiot
bitter old man. bet you refuse to buddy up too
You were a new recruit once...