I'm back. My ink palate did not move, but I installed the color anyway. Now everything prints out blue. Is there any way I can fix this? I have the same printer.
Hi, my pixma 2920 originally came with a 245 Cartridge. After it was all used, I went to the store and purchased a 245xl cartridge but when I installed it into my printer it says their is no cartridge. Does matter if it is a XL?
Hello, Brianna! You should be able to use either the standard or the 'XL' size. The printer is compatible with both. Please double check that all of the orange protective packaging tape and materials have been removed from the ink. If so, please reach out to our support team at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET and they'll be happy to help!
+bes1827 We recommend contacting our technical support team so they can help determine what is wrong and how to correct it. Give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET.
hi my pixma mg2922 eat so much ink it only last for 2weeks well actually i didnt use it so much... and it turned out it dry so fast... what to do about it? thanks
Hi Rheeny. We recommend reaching out to our technical support team to double checking your printer settings and help you get the most out of those ink cartridges. You can reach them by email or phone at: Canon.us/SupportYT and they'll be happy to help!
+bes1827 Hi! Make sure that the printer is plugged in, powered on and make sure the tray is retracted. For further help with this, contact our US-based technical support team by calling them at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
+Shelise B Thanks for contacting us! Our US-based Technical Support Team can assist you with this. Be sure to have your printer model when you contact us. They can be contacted by phone or email here: bit.ly/ContactCanon We hope this helps!
My Canson Pixma MG2920 will not print. Everytime I try the paper wont go through an I would get a message called canson printer align head error or canson printer margin error. I got this printer from my school George Brown Collage in December so I can print my work but it is not working. The only thing that works is the scanner. But I need BOTH Printer AND scanner. I dont know what I am doing wrong since I am using the standard White Letter size printer paper.
Oh no! This is something our technical support team will be more than happy to help you with if you reach out to them at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET.
+misc-13 Hello! We're here and want to help! We suggest following the steps on page 122-124 of the instruction manual for information on how to remove the ink cartridges. If you do not have the instruction manual please go to the following link: bit.ly/1TjVSDW If you are still having trouble after following these steps, our US-based Technical Support Team can assist you by phone or email here: bit.ly/Canon-Support We hope this information was helpful!
Hi, John! We have a few printers in the PIXMA MG2900 series. Look on the printer itself to find your specific model (ex. PIXMA MG2922, PIXMA MG2924, etc). Once you have the model, type it into bitly.com/CanonSupport and you'll find the page to download the drivers and software. If there is any difficulty in the procedure, our U.S.-based support team is available at bitly.com/ContactCanon and they'll be happy to help!
Hello. We can help! We recommend turning the printer off and back on again. If you're still having trouble, please contact our technical support team to walk you through additional troubleshooting steps. You can reach them by email or phone at: Canon.us/ContactYT We hope this information helps you out!
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Thank you. After almost standing on my head to install my ink, watching your video got me upright again.
Thanks for the helpful video, Paul
I'm back. My ink palate did not move, but I installed the color anyway. Now everything prints out blue. Is there any way I can fix this? I have the same printer.
Hi, my pixma 2920 originally came with a 245 Cartridge. After it was all used, I went to the store and purchased a 245xl cartridge but when I installed it into my printer it says their is no cartridge. Does matter if it is a XL?
Hello, Brianna! You should be able to use either the standard or the 'XL' size. The printer is compatible with both. Please double check that all of the orange protective packaging tape and materials have been removed from the ink. If so, please reach out to our support team at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET and they'll be happy to help!
it is powered on.
I already put the inks in the tanks but the alarm and power button keeps on flashing simultaneously.
what's could be the problem?
+bes1827 We recommend contacting our technical support team so they can help determine what is wrong and how to correct it. Give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET.
+CanonUSA ok. thank you.
hi my pixma mg2922 eat so much ink it only last for 2weeks well actually i didnt use it so much... and it turned out it dry so fast... what to do about it? thanks
Hi Rheeny. We recommend reaching out to our technical support team to double checking your printer settings and help you get the most out of those ink cartridges. You can reach them by email or phone at: Canon.us/SupportYT and they'll be happy to help!
This was very helpful. Thank you😊
Does it need BOTH cartridges for the flashing to stop ?
Hi, Victor. Yes, the printer is a color printer and requires both inks to be inserted.
Is it supposed to make a lot of noise when you close the cover ???
+Shelise B Yeah
How come when I opened the cover the tanks didn't automatically went in the middle?
+bes1827 Hi! Make sure that the printer is plugged in, powered on and make sure the tray is retracted. For further help with this, contact our US-based technical support team by calling them at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
+Shelise B Thanks for contacting us! Our US-based Technical Support Team can assist you with this. Be sure to have your printer model when you contact us. They can be contacted by phone or email here: bit.ly/ContactCanon We hope this helps!
My Canson Pixma MG2920 will not print. Everytime I try the paper wont go through an I would get a message called canson printer align head error or canson printer margin error. I got this printer from my school George Brown Collage in December so I can print my work but it is not working. The only thing that works is the scanner. But I need BOTH Printer AND scanner. I dont know what I am doing wrong since I am using the standard White Letter size printer paper.
Oh no! This is something our technical support team will be more than happy to help you with if you reach out to them at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET.
***** Thank you.
But how do I remove the empty ones?
+misc-13 Hello! We're here and want to help! We suggest following the steps on page 122-124 of the instruction manual for information on how to remove the ink cartridges. If you do not have the instruction manual please go to the following link: bit.ly/1TjVSDW If you are still having trouble after following these steps, our US-based Technical Support Team can assist you by phone or email here: bit.ly/Canon-Support We hope this information was helpful!
Thank you for the speedy reply!
I cannot upload PIXMA MG2900 softwarde into my Toshiba Chromdesk top.
help me
cannot find MG2900 series.
Hi, John! We have a few printers in the PIXMA MG2900 series. Look on the printer itself to find your specific model (ex. PIXMA MG2922, PIXMA MG2924, etc). Once you have the model, type it into bitly.com/CanonSupport and you'll find the page to download the drivers and software. If there is any difficulty in the procedure, our U.S.-based support team is available at bitly.com/ContactCanon and they'll be happy to help!
my cartridge doesnt move when i open it :(
Hello. We can help! We recommend turning the printer off and back on again. If you're still having trouble, please contact our technical support team to walk you through additional troubleshooting steps. You can reach them by email or phone at: Canon.us/ContactYT We hope this information helps you out!
Can't be bothered with a microphone?