Amazon’s Rich Hua on Strategies for Emotional Intelligence in the Workplace | Dealing With Feelings

In this episode, Dr. Marc Brackett sits down with Rich Hua, the Worldwide Head of Epic Leadership at Amazon Web Services (AWS). Rich leads the Epic Leadership program, focusing on developing leaders with greater empathy, purpose, inspiration, and connection. He has influenced the emotional intelligence (EQ) skills of over 300,000 individuals at Amazon and globally, aiming to reach a billion people worldwide.
Together, they explore the critical role of emotional intelligence in the workplace, Rich's personal journey from low emotional intelligence to becoming a leader in EQ development, and practical strategies for leaders to manage their emotions and support their teams.
What To Expect From This Episode:
🌍 Insights into the importance of emotional intelligence in today's fast-paced and ambiguous work environments.
🤝 Rich's personal journey and the transformative power of developing emotional intelligence. 📚 Practical techniques for improving emotional regulation and awareness in the workplace.
👥 Discussion on the challenges people face with emotions at work and how to overcome them.
Key Takeaways:
-Emotional Intelligence as a Skill: Understand that emotional intelligence is a learnable and invaluable skill for personal and professional growth.
-Impact on Leadership: Discover how emotional intelligence can transform leadership by fostering empathy, better communication, and stronger connections.
-Personal Development: Learn from Rich's journey of overcoming emotional struggles and developing a high EQ to support and lead others effectively.
-Practical Applications: Gain insights into practical techniques for improving emotional regulation and awareness in the workplace.
Join us for this insightful conversation to uncover how you can enhance your emotional intelligence and lead a more fulfilling life. Whether you're a leader, aspiring leader, or just interested in personal development, this episode offers valuable lessons for everyone.
🔗 Connect with Dr. Marc Brackett:
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Let's embark on this journey of emotional growth and resilience together! #DealingWithFeelings #EmotionRegulation #EmotionalIntelligence #EvidenceBasedStrategies #GuestInterviews #drmarcbrackett
A special thank you to the Yale Center for Emotional Intelligence for supporting this webcast. I also want to thank Oji Life Lab for their generous support: ojilifelab.com. Oji Life Lab is the leader in mastery-centered learning for the workplace. To develop your skills in leadership, emotional intelligence and more, visit oji life lab dot com or click the link in the description of this video and use the promo code DEALINGWITHFEELINGS to save 25%.

[@empowerthemoment]

9:11 "To value emotions" ! A fabulous, direct and insightful statement and declaration! I will quote this! Thank you so kindly Marc and Rich! Bringing SEL to people in corporate environments make perfect sense!!! so needed. Rich, Amazon is llucky to have you !!!!AWESOME!!! Another AWE insight is that we can learn the SEL skills as adults even if we didn't "get them" as children. (A seniors age wise 55+ community too) I believe is an underserved community (I'm offering SEL umbrellaed under Relaxation/Stress Reduction this fall UCONN OLLI -I'll bring your book & videos to attention as primary resources TY!!!)

[@projecoach3667]

I like your libraries behind you and of course a quality interview 👍

[@JeremyEirich]

Like Mr. Hua said regualting your negative emotions are key. I am working on regulating my emotions when it comes to the negative emotions of being hard on your self. It is tough to do.

[@barbking4493]

Excellent interview!!! Fantastic question to name a movie title that describes your emotional development!!!

[@eriksyring]

49: The #1 strategy is learning and internalizing what humans are actually like (including how they live naturally).

[@carolgerber6375]

I wonder what the boots on the ground employees would have to say about this? Typically upper mgmt is FAR removed from what actually is going on. Speaking from experience in an organization much, much smaller than Amazon. Mission, vision, values sound good. That's where they end.

[@eriksyring]

Why was Rich not asked what his future wife saw in college him? What was in it for her? What was Rich’s dating history prior to meeting her?