KSA's for Customer Service Supervisor

Поділитися
Вставка
  • Опубліковано 4 лис 2024

КОМЕНТАРІ • 21

  • @AbbySunshine473
    @AbbySunshine473 8 місяців тому +1

    Hi, thank you for your thorough video! I am wondering, do you need to include ksa “questions” to the summary of accomplishments answers, because it’s taking up too many words before I even write the response.

  • @takeajakebreak5713
    @takeajakebreak5713 Рік тому +2

    Thank you very much for this video! Some of these examples sound like they are coming from an individual who has already been in a supervisor position. What types of examples are they looking for if, for example, you are a carrier trying to step up into a supervisor role? Especially when it comes to examples like "knowledge of window operations?"

    • @uspslead
      @uspslead  Рік тому +2

      It’s always better to have performed the tasks that are associated with the duties and responsibilities located on the job posting. Don’t forget your KSA are in response to the “Qualifications/Requirements.”
      I recommend having a supervisor to teach you a few things and obtain 1st hand knowledge. If you are unable to do that, you can use outside expertise. Jmo.

  • @lorigriffith3444
    @lorigriffith3444 Рік тому +1

    This is awesome and absolutely gave the knowledge to want to apply again.

    • @uspslead
      @uspslead  Рік тому

      facebook.com/groups/LeadershipEducationAndDevelopment

  • @Tgalindo
    @Tgalindo Рік тому +2

    Thank you for this!!!! 🥰

    • @uspslead
      @uspslead  Рік тому

      facebook.com/groups/LeadershipEducationAndDevelopment

  • @queenapple
    @queenapple 9 місяців тому +1

    how can i do the KSA if i dont have a 204B experience? Im a level 6 clerk and all the things discussed here is new to me.

    • @uspslead
      @uspslead  9 місяців тому +2

      When I was an RCA, I went around to postmasters asking them to show me just one thing. EventuallyI learned enough to grab someone’s attention. The networking helped me more than the knowledge. I also joined organizations like the UPMA and APLUS. Also get a local mentoring group going. That will get you noticed but you have to keep driving it.

    • @queenapple
      @queenapple 9 місяців тому

      @@uspslead thank you, i will follow your advice.

    • @uspslead
      @uspslead  8 місяців тому +1

      You don’t have to rewrite the question just a response with the corresponding letter or number.

  • @lyndsaywilliams6715
    @lyndsaywilliams6715 Рік тому +2

    Are you able to assist with SDO KSA’s?

    • @uspslead
      @uspslead  Рік тому

      Retail and delivery are my expertise but I could offer general advice

  • @yep2088
    @yep2088 Рік тому +1

    Do you all do one on one sessions?

    • @uspslead
      @uspslead  Рік тому

      Many of us will do one on ones. Just make sure you watch the videos here and there are also videos on Blue Tube and Hero. Join LEAD (USPS only) on Facebook and just ask in the group😀

  • @pogchannel3368
    @pogchannel3368 Рік тому +1

    Thanks

    • @uspslead
      @uspslead  Рік тому +1

      facebook.com/groups/LeadershipEducationAndDevelopment

  • @Ermhow
    @Ermhow Рік тому +2

    What’s the name of the group? This was awesome Kevin ty!!

    • @uspslead
      @uspslead  Рік тому

      facebook.com/groups/LeadershipEducationAndDevelopment

  • @yasmineterrell1733
    @yasmineterrell1733 Рік тому +2

    Would you be able to help me with Supv Operations KSAs?

    • @uspslead
      @uspslead  Рік тому +1

      Sure but make sure you join our group on Facebook. Networking is the key.