I read on another repair video to heat the test button with hair dryer, especially if there is no feel of being pressed, and nothing happens, could be frozen, sounds good to me!
Worked for me! Thank you so much! For some reason, the tray in the ice maker was upside down and doing this had the refrigerator starting to make ice again :)
We have a bottom freezer style and the ice maker works fine but does make a bunch more sound than it had when dumping the cubes and refilling. Wondering if that means it's failing or needs to be reset or what ?
Have had a Kenmore bottom freezer for 3 years just now hooked up the ice maker. It's not working. Can't really see the automatic shut off arm.. is that why it's not filling? How do I unlock it so it hangs down?
I guess I fixed it in a minute. First you need to unplug your fridge. Then you have to remove water dispenser from the fridge and use air compressor. Let it blow inside the hole for about 10 seconds. Expect little pieces of limescale to fly ouf of it. Put back your water dispenser, close it. I didnt hear any sound of the pump (yet). Then what I did was removing the top plastic as seen on 0:16 and manualy poured water inside the plastic ice maker. 3-4 hours later ice was made and those doors started to drop ice and water pump started to send water from water dispenser to ice maker. So now everything works well and i spent exactly 0 euros for service. Hope it works for you too.
Hello. I have anLG lfx25974st ice maker not working. When turn switch on off then on again , the ice tray tries to rotate. Only goes a 1/4". It doesn't spin all the way. Any ideas why it doesn't? Thanks
El vídeo más corto y sin sonido, sí funcionaaaa, mi refrigerador es diferente, el icemaker está en la nevera de abajo.....pero igual trae ese botón para prueba y gracias eso descubrí que sí funciona el icemaker sólo que tarda más de 2hrs en hacer hielo 😵💫
This LG Ice maker stopped working in the door bottom still making ice where is the reset I've turned the on and off switch off for a couple hours still nothing ice tray is upside down position and don't move.
Mine does same thing nothing happens when trying the test button ! I've unplugged the unit and tried the reset process still nothing! Tested the switch and it is fine. I'm guessing the motor is fried any other suggestions?
Thank you so much. I just looked at this video and then managed to find that button if when I have a different model and straight after this it started working
Our ice tray has ice but won't dump. We have tested. We have turned it off for 20 minutes & turned back on & tested again. What could it be? What is the app for diagnostics on your smart phone? ??
Hallo ,von unter ist der thermostat und kommt im kontakt mit der Eisbereiter. Wenn Kalgk geblieben ist auf dem boden des Eisbehalters dan zeiht andere Temperatur (ISOLIERT) und denkt sind noch nicht fertig. Reinige der Hölle un wichtig ,,,,halt der knopf fest fur mehr zeit fest dan macht resset.
I have one of these and the water that fills the ice tray is splashing out of the inlet race/channel (water over pressurized?) This then wets the switch area underneath, wets the ice and refreezes jamming the crusher mechanism. Anyone seeing such behavior or know how to prevent it?
It depends a lot on how often doors are opened, if cold the ice production can be as fast as a full batch every 2-3 hours. Please check your owners manual.
Please check if the Ice maker is turned on. And please check if there is ice in the bucket. If this does not solve your problem, please contact you local LG Support channels.
How much ice can we expect? My New LG after 3 weeks has only filled the bin about 1/4 full. Very slow production. Yes our water flow is good. I tested it.
There are different ice maker, each with different amounts of cubes they can produce. Still 1/4 full bin after 3 weeks seems like a too slow ice production. In general, the first batch of ice will take ~24 hours. After that, an LG ice maker can produce a new batch between 2-4 hours, if the freezer temperature is stable (door where ice is produced is not opened a lot) freezer at-18 degrees Celsius.
I did have a service person from LG come to the house to look at it. There is nothing wrong with the unit but he suggested I pull the cubes away from the arm to allow it to make more ice. This has helped some but the refrigerator does not produce nearly as much ice as the GE unit that we replaced. The service person also noticed that the installers had not pulled the protective plastic off the doors. It was put on so well that I thought it was part of the finish. Glad we had him come. LG should have mentioned that in the directions or at least put a pull tab on it so that we knew it was to be removed. We do like the refrigerator other than the minimal ice production.
@@robertspreter3027 Hey thanks for taking the time to reply. I do also love the unit apart from the ice problem. Yes the plastic was on so well even on the end of the shelves I thought that was part of it until I removed to wash😂. I’ll just have to do the ice the old fashion way which is fill extra trays. Thanks again for the reply.
Hello Sir. My reset button works. But there is NO automatic refill , for some reason. The icecubes are being produced ONLY when i press the reset button 😔.... Any ideas how to recover the automatic refilling ?
I'm afraid not. It might be that the ice maker sensor is affected, but that would typically result in an error on the display. You can try to bring up errors by: pressing Freezer+Express Freeze at the same time for ~2 seconds. If all led's are lighting up, there is no error detected.
It is probably trying to get into its original position. I suggest you to contact your local helpdesk, there might be something preventing the ice maker to move from its current position.
+Sarah Bridges Lg has a simple trick to see if the Ice maker does not have a problem. If you press the Freezer and Express (Super) Freez buttons at the same time, all LED's should lit and you should see 88:88 for the temperatures. If you get and IS Er or It Er, in the display, then you need to call service.
@@sietse63 all my lights come up but I have a problem, the dispenser continuously dispenses water or ice and the LED light by the flap is constantly on
Hi, Why would the ice maker only be filling the first 4 cube holes with water? It's level and there is water in the dispenser but it keeps only putting in enough water for the first 4 holes. Is there something that I can adjust to put more water into the cube tray?
Did you check your watertap? Is it open enough? Or do you have a non-plumbing (container in the fridge door)? Check your water tubes that they are straight, no blockages. Else you should get a service person to check and adjust the timing.
Got the non plumbed one, occasionally the water to the tray seems to cause air bubbles in the drinking water outlet too I.e. water comes out then air bubble so no water then water starts again but pump going the whole time
Danny Boy I've been told there is a method of resetting the ice maker/water dispenser to fluch all air out the system but can't find out how. Anyone got any ideas?
Hi, my ice machine isn't working. I'm stoned and I need chilled juice. LG is suppose to mean Life's Good.. Life isn't good when you're blazed and want some cool pop.
You when you connect water and plug in your refrigerator for the first time, you should run the water to get rid of the carbon inside the water filter to release the loose carbon that is safe for digestion but it best to be disposed of before using the ice maker. However you have nothing to worry about until you change your water filter next time. Just run the water dispenser fir a couple if minutes!
I fill the tray with vinegar let soak awhile then soak up the vinegar with a towel and wipe the Tray inside. Mine got yellow with hard water and limescale buildup. This was done when I’m cleaning out the entire fridge
Dear Fiona. All LG ice makers can be turned on/off, just not always the same way. Some ice makers have a hard switch on the ice maker itself, some a button on the display.
Ive had ice cubes get themselves stuck 3 times within the first month of owning a fridge with this dispenser. They get stuck when the tray is rotating back. Apparently that stop arm is shit. Then they proceed to bend the tray and all dispensed water flies everywhere within the ice bucket and out the front. 1 month old. Never buy LG. Luckily I live in Denmark so they can proceed to have fun with me enforcing my right to 2 years warranty mandated by law. The first year they have to prove it’s not a manifacturing defect.
A hole is indeed also possible. If you get no response after pressing and holding the switch in the hole (use a paperclip or similar) you may also want to check if the ice maker is switched on, either from the display or a physical switch on the appliance (depending on your model).
For me this is a big MISTAKE of LG.Whay i have to search on internet to find this out ?!? In my opinion i put some stiker with QR code in fridge to redirect me to user manual....Simple and smart !
One picture is not worth a thousand words!, Did I see white lever on top right that senses the level of ice, and maybe need to be moved down to where the ice may be, Like my old Kenmore.
Hi. Is this part replaceable? My tray got stuck trying to expel ice and the half circle arm on the right completely broke off. The machine is less than 2 years old. Help 🥹
![[LG Refrigerator] - How to test the ice maker of a GSM32HSBEH](http://i.ytimg.com/vi/6q3OgXgxk4M/mqdefault.jpg)
Awesome!!! Been working on the freezer fore 2 hours, until I found this video😝😝 Thank you so much!!!!
Thank YOU ! That was very helpful
Fantastic video. Thank you
gracias por su tiempo y video
saludos desde mexico
I read on another repair video to heat the test button with hair dryer, especially if there is no feel of being pressed, and nothing happens, could be frozen, sounds good to me!
Worked for me! Thank you so much! For some reason, the tray in the ice maker was upside down and doing this had the refrigerator starting to make ice again :)
Any idea on how often it's supposed to produce ice? I feel like my fridge takes for ever to make ice
We have a bottom freezer style and the ice maker works fine but does make a bunch more sound than it had when dumping the cubes and refilling. Wondering if that means it's failing or needs to be reset or what ?
Got a second hand LG frid/frez and no ice being made looked at your vid pressed the button and bingo thanks for putting it on here.
Thank you it was very useful
Our pleasure to be supportive
excellent, thanks. no mention of this in manual?????
Thank you so much it helps
Excellent, many thanks'
Wonderful why isn't this information in the manual? Thank you for your help
Susan Banas exactly. It worked ....
Very very good video,perfect👌👍👍👌
Many thanks!
Did the job. Just as it's getting hot outside as well :-)
Have had a Kenmore bottom freezer for 3 years just now hooked up the ice maker. It's not working. Can't really see the automatic shut off arm.. is that why it's not filling? How do I unlock it so it hangs down?
Thank you! it worked!
You're welcome!
I guess I fixed it in a minute. First you need to unplug your fridge. Then you have to remove water dispenser from the fridge and use air compressor. Let it blow inside the hole for about 10 seconds. Expect little pieces of limescale to fly ouf of it. Put back your water dispenser, close it. I didnt hear any sound of the pump (yet). Then what I did was removing the top plastic as seen on 0:16 and manualy poured water inside the plastic ice maker. 3-4 hours later ice was made and those doors started to drop ice and water pump started to send water from water dispenser to ice maker. So now everything works well and i spent exactly 0 euros for service.
Hope it works for you too.
Hello. I have anLG lfx25974st ice maker not working. When turn switch on off then on again , the ice tray tries to rotate. Only goes a 1/4". It doesn't spin all the way. Any ideas why it doesn't? Thanks
Hello, got it working yet? By holding down the bottom it should work (?)
Gracias me funciono
Wow thank you!!!!!!!!!!!!!!!!
El vídeo más corto y sin sonido, sí funcionaaaa, mi refrigerador es diferente, el icemaker está en la nevera de abajo.....pero igual trae ese botón para prueba y gracias eso descubrí que sí funciona el icemaker sólo que tarda más de 2hrs en hacer hielo 😵💫
Jay Rommers where can i get some more infor on this ice maker please thanks , i have tried resetting still no movement with the ice trays
Anesia Parks same here
Same let me know if there is a solution
How do you remove freezer drawer on lg fridge
This LG Ice maker stopped working in the door bottom still making ice where is the reset I've turned the on and off switch off for a couple hours still nothing ice tray is upside down position and don't move.
Hi my ice machine is not working how to fix it (hisense H700SI-IDL)
Mine does same thing nothing happens when trying the test button ! I've unplugged the unit and tried the reset process still nothing! Tested the switch and it is fine. I'm guessing the motor is fried any other suggestions?
Exactly the same for mine, which is how I got here!
only 110 TD?
Thank you so much. I just looked at this video and then managed to find that button if when I have a different model and straight after this it started working
Thank you!!!!!
You're welcome!
Our ice tray has ice but won't dump. We have tested. We have turned it off for 20 minutes & turned back on & tested again. What could it be? What is the app for diagnostics on your smart phone? ??
Danya M
Yes we have the same problem
Please if you have found the problem tell us
Thanks in advance
Hallo ,von unter ist der thermostat und kommt im kontakt mit der Eisbereiter. Wenn Kalgk geblieben ist auf dem boden des Eisbehalters dan zeiht andere Temperatur (ISOLIERT) und denkt sind noch nicht fertig. Reinige der Hölle un wichtig ,,,,halt der knopf fest fur mehr zeit fest dan macht resset.
How to get the plumbing to the ice-maker cleaned in UK?
You mean internal in the machine or the external plumbing?
Internal is difficult, external you detach and use a bucket with soda to but the tubes in.
I have one of these and the water that fills the ice tray is splashing out of the inlet race/channel (water over pressurized?) This then wets the switch area underneath, wets the ice and refreezes jamming the crusher mechanism. Anyone seeing such behavior or know how to prevent it?
Put a tap in line with the water supply to the fridge. Turn the flow down. It sounds like it is just overfilling.
Hi, how long should it take to make ice, on LG fridge?
It depends a lot on how often doors are opened, if cold the ice production can be as fast as a full batch every 2-3 hours. Please check your owners manual.
I pressed long and hard the test bottom, nothing happens. Is there anything else I can try or does this indicate other problems?
Please check if the Ice maker is turned on. And please check if there is ice in the bucket. If this does not solve your problem, please contact you local LG Support channels.
I forgot that there cant be water/ice inside... I died
How much ice can we expect? My New LG after 3 weeks has only filled the bin about 1/4 full. Very slow production. Yes our water flow is good. I tested it.
There are different ice maker, each with different amounts of cubes they can produce. Still 1/4 full bin after 3 weeks seems like a too slow ice production. In general, the first batch of ice will take ~24 hours. After that, an LG ice maker can produce a new batch between 2-4 hours, if the freezer temperature is stable (door where ice is produced is not opened a lot) freezer at-18 degrees Celsius.
You may want to get in touch with your local LG support center.
Did you get the problem fixed ? Mine is not even filing 1/4. Only 4 holes in the ice tray is filling. I did everything that was said to do 😢
I did have a service person from LG come to the house to look at it. There is nothing wrong with the unit but he suggested I pull the cubes away from the arm to allow it to make more ice. This has helped some but the refrigerator does not produce nearly as much ice as the GE unit that we replaced. The service person also noticed that the installers had not pulled the protective plastic off the doors. It was put on so well that I thought it was part of the finish. Glad we had him come. LG should have mentioned that in the directions or at least put a pull tab on it so that we knew it was to be removed. We do like the refrigerator other than the minimal ice production.
@@robertspreter3027 Hey thanks for taking the time to reply. I do also love the unit apart from the ice problem. Yes the plastic was on so well even on the end of the shelves I thought that was part of it until I removed to wash😂. I’ll just have to do the ice the old fashion way which is fill extra trays. Thanks again for the reply.
Hello Sir.
My reset button works.
But there is NO automatic refill , for some reason. The icecubes are being produced ONLY when i press the reset button 😔.... Any ideas how to recover the automatic refilling ?
I'm afraid not. It might be that the ice maker sensor is affected, but that would typically result in an error on the display. You can try to bring up errors by: pressing Freezer+Express Freeze at the same time for ~2 seconds. If all led's are lighting up, there is no error detected.
when I click the test button, the ice maker doesn't EVEN move.. unsure as to what to do? any helpers?
Was it powered on?
It has to be powered on, so set the switch to "1" and then keep the test button pressed till it starts to move.
Claymantio I have the same problem, absolutely no movement from the ice maker, and yes, it is definitely turned on!
Me too. Nothing.
Me three, nothing happens!
halt lange Zeit fester.
Try removing the ice maker and let it thaw out, heard that worked for some people.
Combien de temps près l’installation mon frigo fera de la glace
Depending on your Freezer temp setting and loading of the appliance, between 12 and 24 hours
Please help, my ice maker stuck at downright position and keep making knocking noise even when I turned it off
It is probably trying to get into its original position. I suggest you to contact your local helpdesk, there might be something preventing the ice maker to move from its current position.
no audio?
NO audio
I tested it and it didn't work. Now I need to know the next step! Does anyone know the part number?
+Sarah Bridges Lg has a simple trick to see if the Ice maker does not have a problem. If you press the Freezer and Express (Super) Freez buttons at the same time, all LED's should lit and you should see 88:88 for the temperatures.
If you get and IS Er or It Er, in the display, then you need to call service.
@@sietse63 all my lights come up but I have a problem, the dispenser continuously dispenses water or ice and the LED light by the flap is constantly on
Was ist wenn nach dem drücken der Taste nur ein Piepton kommt und sonst nichts passiert? Es werden auch keine Eiswürfel mehr hergestellt.
Please contact the LG Contact Center in your country
hallo, bist du schon weiter gekommen? Meiner macht das gleiche. Grüße
SuppeDublone263
Also bei mir war es ein Wackelkontakt in dem kleinen Gehäuse in dem der Ein/Aus Schalter ist.
@@Lobo_1812 Danke dir Heiko das check ich mal. Sag dir Bescheid
same like me but no ice making how to fix
Please contact your local LG Call Center for this kind of specific questions.
Hi, Why would the ice maker only be filling the first 4 cube holes with water? It's level and there is water in the dispenser but it keeps only putting in enough water for the first 4 holes. Is there something that I can adjust to put more water into the cube tray?
Did you check your watertap? Is it open enough?
Or do you have a non-plumbing (container in the fridge door)?
Check your water tubes that they are straight, no blockages.
Else you should get a service person to check and adjust the timing.
Got the non plumbed one, occasionally the water to the tray seems to cause air bubbles in the drinking water outlet too I.e. water comes out then air bubble so no water then water starts again but pump going the whole time
Danny Boy I suggest you get service. It could be that the software is not using the proper timing.
Fridge is brand new, only had it 7 days! Grr.
Danny Boy I've been told there is a method of resetting the ice maker/water dispenser to fluch all air out the system but can't find out how. Anyone got any ideas?
Jay Rommers let us know bro.
+BOBBY PERU 1892 Try teh response to Sarah.
Hi, my ice machine isn't working. I'm stoned and I need chilled juice. LG is suppose to mean Life's Good.. Life isn't good when you're blazed and want some cool pop.
Yes me too!
lol!
Not working this switch, this plastic not flip
Hi everyone i just bought a new lg and when i testet for the first time the ice maker it was all black i cleaned it now the water js clean again
You when you connect water and plug in your refrigerator for the first time, you should run the water to get rid of the carbon inside the water filter to release the loose carbon that is safe for digestion but it best to be disposed of before using the ice maker. However you have nothing to worry about until you change your water filter next time.
Just run the water dispenser fir a couple if minutes!
yea nice but how to clean the icetrey part ???
I fill the tray with vinegar let soak awhile then soak up the vinegar with a towel and wipe the Tray inside. Mine got yellow with hard water and limescale buildup. This was done when I’m cleaning out the entire fridge
Excellent, didn’t spot the button 🧐
glad you found it.
Mine had no on/off button
Dear Fiona. All LG ice makers can be turned on/off, just not always the same way. Some ice makers have a hard switch on the ice maker itself, some a button on the display.
Yo aprieto y nada q se voltea y esa palanca se mueve y mueve
Ive had ice cubes get themselves stuck 3 times within the first month of owning a fridge with this dispenser. They get stuck when the tray is rotating back. Apparently that stop arm is shit. Then they proceed to bend the tray and all dispensed water flies everywhere within the ice bucket and out the front. 1 month old. Never buy LG.
Luckily I live in Denmark so they can proceed to have fun with me enforcing my right to 2 years warranty mandated by law. The first year they have to prove it’s not a manifacturing defect.
No switch just a hole for test I just did it and got no response
A hole is indeed also possible. If you get no response after pressing and holding the switch in the hole (use a paperclip or similar) you may also want to check if the ice maker is switched on, either from the display or a physical switch on the appliance (depending on your model).
El mio no funciona, ya realicé la Prueba y no se mueve nada
Dear Monica, please ask your question in English in order to receive a response.
my ice maker will make one tray of ice, dump the ice, then no more ice. I have to turn off and then on again an hour later for more ice
No soy capaz de sacar esa caja de la hielera
My ice maker overflows and freezes all the ice in the bin all together
Put a tap in line with the water supply to the fridge. Turn the flow down. It sounds like it is just overfilling.
Hola mi refri no echa hielo y no enfría el agua.
Please reply in English or contact your local LG contact center to get your problem solved
For me this is a big MISTAKE of LG.Whay i have to search on internet to find this out ?!? In my opinion i put some stiker with QR code in fridge to redirect me to user manual....Simple and smart !
Oh cmon LG.. i was wondering why i don‘t
get ice anymore.. pushed this Button and it worked again 🤷🏼♂️ i wonder why it wasn‘t working..?
Glad it helped!
One picture is not worth a thousand words!, Did I see white lever on top right that senses the level of ice, and maybe need to be moved down to where the ice may be, Like my old Kenmore.
Soooo Thanks > i do it i get ice Again
You are welcome!
Sweet Jesus….. that weatherstripping looks gross or is it just me?
Hi. Is this part replaceable? My tray got stuck trying to expel ice and the half circle arm on the right completely broke off. The machine is less than 2 years old. Help 🥹
Yes the ice maker is replaceable. Please contact your local LG helpdesk to get further assistance.