Dear Fans We have received your feedback First and foremost, we would like to express our sincere gratitude for your continuous support and trust in our brand. We are well aware that the satisfaction and recognition of every fan are the driving forces behind our progress. We deeply apologize for the issues you have encountered. We promise that your feedback is of utmost importance to us, and we will take immediate action to closely communicate with our product designers and quality department managers to ensure that the issues are resolved promptly and effectively. We are fully aware that the quality of our products and services is the lifeline of our brand. Therefore, we will continue to strengthen product management and quality control to ensure that every fan can enjoy a high-quality product and service experience. Once again, thank you for your valuable feedback. Your support is the driving force for our continuous improvement. We look forward to continued interaction with you and commit to continuously optimizing our products and services to reciprocate your love. Sincerely grateful, MOYU Cultural Co., Ltd.
im glad that you guys are taking into consideration the customer experience, thats always a great look for the company and obviously great for the people getting the cubes
This is just corporate speak for "too bad, suck it" Basically all the people who have already ordered their cube are stuck with a defective product while they "communicate with their production team" or whatever
It’s like the Weilong pyra. As you can see in the v10 it is using the same transparent core as the first Weilong batch had before people complained of breaking problems. However, newer Weilong pyraminx batches started using a much sturdier core, so I hope Moyu does the same with the v10.
Hi Alex I had a similar problem with my weilong v10 as the day I got it I was doing some solves and the core snapped I tried contacting the supplier but nothing could be done about it if I were to ever by a moyu cube I wouldn’t buy a v10 as it’s quite fragile
@kaibeh no,my core was broken,like snapped out. My tornado v3 pioneer is old model and use plastic ball core and that plastic ball core snapped, it's not even pop out, it's completely snapped out half way through the core.
Same thing happened with the RS3M 2022 (forgot which year) Ball core. The ball core would crack and wasn't stable and Moyu stated that it was the paint and the newer ones would use different materials (kinda forgot)
It was the super v1, somehow in my case only like an eighth of the core snapped off, which is strange because nothing should make contact with the core. Still works tho, just 7 core magnets lol
I was really excited to test the wrm v10 because of the size, I saw that some sellers said that the v10 is half a millimeter bigger than the v9. And I found the V9 too small for my hands, as it hasn't arrived in stock here in my country yet, I haven't bought it yet, but as soon as it gets here I intend to buy it. But with the same problem as the Tornado v3, I'm unsure of buying it.
I did really enjoy the cube for the small amount of time that I had it. Honestly I probably wouldn’t worry about the breaking issues too much yet. It doesn’t seem like it’s a very common issue, but it’s a bit too early to say yet.
the tornado could be put back together the amount of people who just tossed theirs away are so dumb. It literally was just a screw design which you put back in and rotate
@@ErzKmut09 I have the WRM V10, honestly its better than the V9 - but that's just my opinion Whenever I try to take an edge out to lube the internals, its so damn difficult to get it out even with the loosest settings and I fear that I might break the cube stem
THE SAME THING HAPPEND TO ME AND THE SAME CENTER PIECE LOL. I am now contacting the seller in lazada if i can have a refund since this happened a week after it arrived
I’ve had no problems with the three (2 maglev uv bc & 1 spring uv bc) I got, even when I took them apart to lube. Could be a one off defect. We will have to see if this is a common problem with others or not.
I’m trying to get my hands on another one, but before it broke it was really good. It would probably be smart to wait a bit to see if this is a common issue or not.
For the 2 hours that I had it, it was really good! Hopefully yours doesn’t break! (I don’t think it’s a common issue so I wouldn’t worry about it too much)
i think because of the modified edge piece that is meant to prevent popping made it so that it took out a center piece. i dont know if the cube comes at to loosest setting and its still tight af but the cube no matter how tight it is shouldn't pop a center piece without having an ability to put it back
give moyu a break smh, gan does it, qiyi does it. makes the cube lighter and allthat, this is quite litterally i think moyus first plasitc core and its already better than the tv3's qc and other cubes on thier first attempt, pretty sure they did just fine
that sounds like a you abuse your cubes problem ngl, i have like 20 moyu cubes and i treat them well (other than the one i threw at the wall but its still doin fine) and none of em broke
Dear Fans
We have received your feedback
First and foremost, we would like to express our sincere gratitude for your continuous support and trust in our brand. We are well aware that the satisfaction and recognition of every fan are the driving forces behind our progress.
We deeply apologize for the issues you have encountered. We promise that your feedback is of utmost importance to us, and we will take immediate action to closely communicate with our product designers and quality department managers to ensure that the issues are resolved promptly and effectively.
We are fully aware that the quality of our products and services is the lifeline of our brand. Therefore, we will continue to strengthen product management and quality control to ensure that every fan can enjoy a high-quality product and service experience.
Once again, thank you for your valuable feedback. Your support is the driving force for our continuous improvement. We look forward to continued interaction with you and commit to continuously optimizing our products and services to reciprocate your love.
Sincerely grateful,
MOYU Cultural Co., Ltd.
So there will be an "updated" version? I've already ordered it few days ago and I'm unsure about it
I hope moyu can solve this problem well
im glad that you guys are taking into consideration the customer experience, thats always a great look for the company and obviously great for the people getting the cubes
Send him a new cube
This is just corporate speak for "too bad, suck it"
Basically all the people who have already ordered their cube are stuck with a defective product while they "communicate with their production team" or whatever
We need Phil💀
This is the issue when the core stem is plastic, they should make it metal like the v9
It’s like the Weilong pyra. As you can see in the v10 it is using the same transparent core as the first Weilong batch had before people complained of breaking problems. However, newer Weilong pyraminx batches started using a much sturdier core, so I hope Moyu does the same with the v10.
Hi Alex I had a similar problem with my weilong v10 as the day I got it I was doing some solves and the core snapped I tried contacting the supplier but nothing could be done about it if I were to ever by a moyu cube I wouldn’t buy a v10 as it’s quite fragile
Me : having flash back about my tonado v3 pioneer
Nah fr that’s what happened t
O me😂😂😂😂
On g😂😂
the core comes out you just have to push it in and rotate it clockwise there's a video on the cubicle on how to fix it happened to me also
@kaibeh no,my core was broken,like snapped out.
My tornado v3 pioneer is old model and use plastic ball core and that plastic ball core snapped, it's not even pop out, it's completely snapped out half way through the core.
@@shinnskl6222 same
Same thing happened to my tornado v3 when u got it back in 2022, and had to ask for a replacement core
Same thing happened with the RS3M 2022 (forgot which year) Ball core. The ball core would crack and wasn't stable and Moyu stated that it was the paint and the newer ones would use different materials (kinda forgot)
It was the super v1, somehow in my case only like an eighth of the core snapped off, which is strange because nothing should make contact with the core. Still works tho, just 7 core magnets lol
this just happened to me...the red center cap broke off when i was doing a alg :(
X2
i guess im not buying it then lol, i dont want a cube that comes apart that easily lmao
I was really excited to test the wrm v10 because of the size, I saw that some sellers said that the v10 is half a millimeter bigger than the v9. And I found the V9 too small for my hands, as it hasn't arrived in stock here in my country yet, I haven't bought it yet, but as soon as it gets here I intend to buy it. But with the same problem as the Tornado v3, I'm unsure of buying it.
I did really enjoy the cube for the small amount of time that I had it.
Honestly I probably wouldn’t worry about the breaking issues too much yet. It doesn’t seem like it’s a very common issue, but it’s a bit too early to say yet.
the tornado could be put back together the amount of people who just tossed theirs away are so dumb. It literally was just a screw design which you put back in and rotate
That happened to my tornadoV3
Yes, the version with the already updated Core
The plastic screws are a general problem
same problem bro
Just got mine today, I will now be very careful taking pieces out.
Still normal??? Also, how this feels?
@@ErzKmut09 I have the WRM V10, honestly its better than the V9 - but that's just my opinion
Whenever I try to take an edge out to lube the internals, its so damn difficult to get it out even with the loosest settings and I fear that I might break the cube stem
Instant panic, as I wait for my order
Same 💀
Honestly, I wouldn’t worry about it too much as it doesn’t seem very common.
@iollanwalsh144 just got mine luckily its ok 😅
@@DutchEditz Actually tho, I legit started regretting to buy this instead of the wrm v9. Well lets just see what happens
So sad man 😢
Anyway thnks for warning ⚠️
This is the same thing that happened to my tornado v3😢
Dang that sucks....Go Back to the dolphin cube lol
Lol 😂
When I tried to disassemble a cube, a maglev magnet exploded )))
0:13 thats cool
Sounded a bit off lol
THE SAME THING HAPPEND TO ME AND THE SAME CENTER PIECE LOL. I am now contacting the seller in lazada if i can have a refund since this happened a week after it arrived
That sucks, hopefully you can get a refund!
I’ve had no problems with the three (2 maglev uv bc & 1 spring uv bc) I got, even when I took them apart to lube. Could be a one off defect. We will have to see if this is a common problem with others or not.
hope is not
I got the spring 20bc version , currently no issues yet
:(
Try superglue get the snapped part
i tried it ony dayan guhong and tornado v3 and it worked like a charm
Sad, I'm not sure about buying it
I’m trying to get my hands on another one, but before it broke it was really good.
It would probably be smart to wait a bit to see if this is a common issue or not.
The super glue come here
Its been 1 month since I bought the v10 20 magnet ball core with springs and its still good
Nice!
Wha- what did you do to it? Did it get a lil quirky? spring-locked? Did it not pray today?
i paid 40$ for this cube,no channel in youtube said anything about the durability.i should have gone for the basic uv version.
I was tryna take an edge out so I can clean it thanks god I saw this first.
It is better if they put a metal rod or thing like tornado v2
I would assume so, but the new batches of the tornado v3 are fully plastic I believe
Ask Mr Phil yu for a replacement part ig. Also loosen tensions before disassembling it. ;)
I put it on the loosest tensions :(
Also, I should hopefully get a replacement soon :)
@@Aflo1221 rip :(
omg, just when i was about to order it
I Just received it yesterday💀
just ordered it, damn
It’s a really good cube, so hopefully yours doesn’t break (honestly wouldn’t worry about it too much yet because I don’t think it’s a common problem)
@@Aflo1221 yeah i have 3 and its not a problem at all lol
I just ordered one yesterday 😭
For the 2 hours that I had it, it was really good!
Hopefully yours doesn’t break! (I don’t think it’s a common issue so I wouldn’t worry about it too much)
@@Aflo1221 alr thx!
Next tornado v3 ?
i think because of the modified edge piece that is meant to prevent popping made it so that it took out a center piece. i dont know if the cube comes at to loosest setting and its still tight af but the cube no matter how tight it is shouldn't pop a center piece without having an ability to put it back
It broken when u solving or what ?
I took an edge piece out and the core snapped. I even put it on the loosest settings
Remember to like and subscri- 1:18
Before it broke, what was your first impressions about the cube?
That's like what happened to my dayan guhong pro m
that sucks
Me too
Now throw that cube on the wall CubeHead style because it’s trash
thanks for the link :)
Rip weilong and Rip alex's wallet
Unique review ever😂
I think this cube doesn't want to be yours.
Cubes with plastic stems are a bad idea 😅
give moyu a break smh, gan does it, qiyi does it. makes the cube lighter and allthat, this is quite litterally i think moyus first plasitc core and its already better than the tv3's qc and other cubes on thier first attempt, pretty sure they did just fine
Gan’s been doing it for years, probably an issue with wherever Moyu gets their plastic from
@@infrences
Gan 12 cores is known to have occasional core strips after long use
Moyu should be get a gan cube for the gan's core and test how durable is it😅
The one time I order smth not from GAN this happens lol
Mine literally just broke as well, it's so difficult to pull out the edge.
Hey even you bought the wrm v10? And did it broke while solving or while set up
@@Artic-fcsetup
The cubicle predic this o now
Is me remember a rs3m ball core is broke xd
This just happened to me today 😔😔😔😔😔😔😔
Ouch
What do you expect it's moyu I have 3 broken moyu cubes and they break. The most recent one was the wrm v9 and it broke
that sounds like a you abuse your cubes problem ngl, i have like 20 moyu cubes and i treat them well (other than the one i threw at the wall but its still doin fine) and none of em broke
Only moyu cubes that break were the original RS3M Super ball core variant and someone else said pyraminx but idk
yikes!
Screws can be better in some ways
Phil it
0:13
Bad luck
try the qiyi M pro ballcore UV
bruh its the super rs3m ballcore disaster again 💀
theres no other instances of this happening atleast not to my knowledge so no its not.
@@NinjaTacoCat_ it literally happened to me
aww poor guy
Anh bạn chỉ cần dán keo lại
So did moyu provide u a new core or a cube?
Superglue it back together
0:12