How to Erase and Factory Reset / Restore your Mac - 2019 / 2020

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  • Опубліковано 1 жов 2024

КОМЕНТАРІ • 545

  • @angelinaalonzo5313
    @angelinaalonzo5313 4 роки тому +12

    When I start to reset it on OS X it asks me to sign in??
    I NEED HELP PLS

  • @LUribe408
    @LUribe408 4 роки тому +24

    Thank you, you made it so easy. Saw other videos and they made it seemed so complicated.

  • @dca0165
    @dca0165 4 роки тому +3

    Mine has 500.28 GB Apple SSD AP0512H Media and right under it has a disk Untitled. Do I Erase this? I have no Macintosh HD option. And the screen to select Disk Utility is OS X Utilities. Help!!!

  • @alexislopezperez6727
    @alexislopezperez6727 11 місяців тому +7

    Thanks for your “straight to the point”well-explained tutorial .

  • @animecrazyluv
    @animecrazyluv 3 роки тому +3

    I keep getting a stalling error when I try to reinstall macOS. Not really sure what I did wrong

  • @kenvik-q5t
    @kenvik-q5t 6 місяців тому +3

    Please Help, after I erased I do not see the popup window in order to select reinstall macOS? How to get to this screen for reinstalling the OS?

  • @rheasabine417
    @rheasabine417 4 роки тому +6

    When I’ve tried this it just stays on the restore load screen forever and doesn’t go to the next screen. Any advice??

  • @Alex_49
    @Alex_49 3 роки тому +1

    𝐂4𝐓𝐎𝐎𝐋𝐒 𝐎𝐍 𝐢𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐢𝐬 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐡𝐞 𝐠𝐨𝐭 𝐦𝐢𝐧𝐞 👽

  • @killrfox916
    @killrfox916 3 роки тому +10

    Thank you for making this quick and easy setup guide. I wanted to do a fresh install and this was very helpful!

  • @alfredtolentino8614
    @alfredtolentino8614 4 роки тому +3

    What if I have 2 volumes ? Macintosh HD and Macintosh HD-DATA?

  • @ethanpopescu6434
    @ethanpopescu6434 4 роки тому +6

    Guys it’s not always an hour mine took like 18 mins ngl pretty smooth

    • @bicadangela4187
      @bicadangela4187 4 роки тому +1

      *Tested and trusted linux0s at ¡nsta fix my device*

    • @haisophorskanha8746
      @haisophorskanha8746 2 роки тому +1

      At first I took 2hour and then it took 16hour why?

    • @ethanpopescu6434
      @ethanpopescu6434 2 роки тому +1

      @@haisophorskanha8746 I have no idea mine went by really fast

    • @haisophorskanha8746
      @haisophorskanha8746 2 роки тому

      @@ethanpopescu6434 I don’t know how to solve it🙁

  • @zrihan18
    @zrihan18 4 роки тому +46

    now I’m confused ;-; I have 2 Macintosh HD’s and one says Macintosh HD And one says Macintosh HD data which one should I delete

    • @lyricsbros3100
      @lyricsbros3100 4 роки тому

      zackaria *Guys direct any iOS to cyber_network0 at IG, I believe in his good work*

    • @monie802
      @monie802 4 роки тому +3

      This is my same issue.

    • @freemanaudio1
      @freemanaudio1 4 роки тому +1

      Anybody have an answer to this.

    • @monie802
      @monie802 4 роки тому +3

      I deleted the Data one. Seemed to work.

    • @dheeraji1
      @dheeraji1 4 роки тому +13

      Select "Macintosh HD" then click the "Erase Volume Group" button. This wipes both "Macintosh HD" and "Macintosh HD - Data"

  • @Djadi_dawah431
    @Djadi_dawah431 4 роки тому +1

    There is no macintosh HD at my computer

  • @JackM12345100
    @JackM12345100 3 роки тому +1

    restarting holding command+r does nothing

  • @aburafa6509
    @aburafa6509 Рік тому +3

    Thanks for making it so easy to understand and follow. I was lost reading the instructions on apple support.

  • @asmauasmau5202
    @asmauasmau5202 4 роки тому +1

    I strongly recommend labtoolz on IG he's a genius

  • @harryjones238
    @harryjones238 3 роки тому +1

    Wasn't able to follow up the video instructions so I contacted crowt3ch on Instagram and he helped 💯

  • @jparks23
    @jparks23 4 роки тому +1

    mine says “the recovery server could not be contacted” any help? plz

  • @harryjones238
    @harryjones238 3 роки тому +1

    Wasn't able to follow up the video instructions so I contacted crowt3ch on Instagram and he helped 💯

  • @Salduwaisan26
    @Salduwaisan26 4 роки тому +1

    I did this two times and it says that it failed to do it please help me I don’t know what to do

  • @Jamesbeatty471
    @Jamesbeatty471 3 роки тому +1

    I got a recommendation about crowt3ch on Instagram and am happy to say he's amazing ☑️

    • @harryjones238
      @harryjones238 3 роки тому +1

      Wow I've worked with him too 💯👍

  • @kristenmorgan2694
    @kristenmorgan2694 3 місяці тому

    Dude said delete Macintosh HD. I deleted it and now my MacBook is corrupt and won’t start so 👍

  • @NatashaKissaun
    @NatashaKissaun 4 роки тому +1

    After I click erase there is still 56gb worth of “other volumes”

  • @Jamesbeatty471
    @Jamesbeatty471 3 роки тому +1

    I got a recommendation about crowt3ch on Instagram and am happy to say he's amazing ☑️

  • @kenvik-q5t
    @kenvik-q5t 6 місяців тому

    Is there anybody helping me get the answer in order to reinstall macOS on my late 2018 13.3” Macbook Air, 128GB. Since after the erase step was accomplished I do not see on the Disk Utility screen any option to go and select reinstall macOS?

  • @Flumy
    @Flumy 4 роки тому +1

    When I try to re install it says the recovery server could not be contacted

    • @Bees6667
      @Bees6667 4 роки тому

      Same

    • @Flumy
      @Flumy 4 роки тому

      kazoo spaghetti I forgot to connect to my WiFi at the top right of the screen. Try that it might work.

  • @jasmingarcia8063
    @jasmingarcia8063 4 роки тому

    My screen stays on macOS Catalina any help?

  • @77dris
    @77dris 5 років тому +3

    Will this be different with Catalina since it has 2 partitions now?

  • @azaryavids
    @azaryavids 4 роки тому +2

    instructions unclear; my cat is now stuck in the toaster

    • @jamesmoss3524
      @jamesmoss3524 4 роки тому

      C0nsult *icondhacker* 0n |Π$ta

    • @Ldog7474
      @Ldog7474 4 роки тому

      *It’s stunning how HACKINGLORD0 at IG fîxed my macb00k in a minutes without delaying the process*

  • @alwaysyouramanda
    @alwaysyouramanda 3 роки тому

    this is my only option as "other" has 80gigs and nothing NOTHING will clear it. I have 13g and almost nothing else on this pos and some say to download the update TOO BAD it needs 16g

    • @Lucasmoses7
      @Lucasmoses7 3 роки тому

      Fox_bite7 on Instagram helped me recover mine without data lose
      You can give him a trial he don't charge much

  • @serajones9973
    @serajones9973 3 роки тому

    𝐂4𝐓𝐎𝐎𝐋𝐒 𝐎𝐍 𝐢𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐢𝐬 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐡𝐞 𝐠𝐨𝐭 𝐦𝐢𝐧𝐞 𝐟𝐢𝐱𝐞𝐝

  • @isaacfrank9934
    @isaacfrank9934 4 роки тому +1

    Everything was going fine until I selected reinstall OS and it doesnt let me choose a startup disk

    • @6kx60
      @6kx60 4 роки тому

      same

  • @garthstokes4190
    @garthstokes4190 День тому

    I Followed your instructions in your video and restored my computer to factory settings

  • @DailyTuber
    @DailyTuber Місяць тому

    here's me deleted everything including the system files 🤣 What do I do now lol

  • @surajduvvuru8958
    @surajduvvuru8958 3 роки тому

    Bro.. After pressing command+R.. It is asking for password... Which account password.. I have to give..? I tried giving apple id-password, administration account password.. But it is not taking.. Can u help me?

  • @sofiacuesta3453
    @sofiacuesta3453 4 роки тому +1

    hello, i need your help when i try to reinstall the fresh version of OS it says that the recovery system server could not be contacted

  • @TimcodingviaInstagram-q3s
    @TimcodingviaInstagram-q3s 2 роки тому

    How did i even forgot the new password i changed? I did this to stop my kids from using my working MacBook Pro 13, buh thanks to Moe for helping me recovering my password and Apple ID

  • @RC-md4et
    @RC-md4et Місяць тому

    Actually I followed all the process but when I reach to the last step to install macOS on the disk it's says the operation couldn't be completed ( PKDownloadError error 8)
    Could you please help me if you have any idea thanks

  • @BobSmith-no8xq
    @BobSmith-no8xq 2 роки тому

    After erasing everything, shouldn’t the WiFi password be also erased? But they did not prompt me to input the WiFi password when I was downloading the macOS. Why?

  • @AnnaAnna-lb4nl
    @AnnaAnna-lb4nl 9 місяців тому

    I think i broke my mcbook. After erased and tried to reinstall, it's says not enough GB and tried to to restart. After i press command + R, the folder image came up on and off. Can't do anything now even after turn on and off my mcbook.

    • @AnnaAnna-lb4nl
      @AnnaAnna-lb4nl 9 місяців тому

      Finally, I found another video and fixed my mcbook and reinstalling it now.

  • @Taka-qt6es
    @Taka-qt6es 4 роки тому

    It good but my gb are 23.43 max but my other disk is 993.43 can i fet my GB fix or get my other disk back

  • @kentwydell9322
    @kentwydell9322 4 роки тому

    One thing that it doesn't make clear is that the OS that gets reinstalled is accessed over wifi. I guess that that is obvious but I didn't realise it. My wifi is a bit flakey and it kept saying that it couldn't find the server (or something similar). I then tried to install off of my time machine backup - I was getting desperate. All that did was fill up my small SSD 'hard' drive.
    Eventually I disconnected/reconnected wifi and repeated the whole process including wiping my hard drive again. The OS is installing but very slowly. Fingers crossed.

  • @nojoudalshahwani6383
    @nojoudalshahwani6383 4 роки тому

    I did this and my MacBook is not working!!!!!!!! I have an exam tomorrow!!!!!!!!!! Please contact me ASAP !!!

  • @TimcodingviaInstagram-q3s
    @TimcodingviaInstagram-q3s 2 роки тому

    Moe did a great job by assisting me unlock my icloud activation lock on my MacBook Pro 13 without losing any data, if I had done using this Video all documents would be wiped

  • @jahangirmammadov165
    @jahangirmammadov165 4 роки тому +2

    Hey, after pressing continue on catalina nothing happens
    Is it because of my battery is low or is it smtg else.
    Thank you in advance

    • @charcharan4989
      @charcharan4989 4 роки тому

      Jahangir Mammadov make sure its not low battery. Ive done this twice with my mbp touchbar 2019

    • @binaychaudhary1971
      @binaychaudhary1971 4 роки тому

      No its normal you will have to wait for few minutes happened with me too and accidentally i went into internet recovery mode

  • @lemmelovu
    @lemmelovu 2 роки тому +1

    I accidentally deleted the wrong one and my mac vanished into the thin air.

  • @CasyMint
    @CasyMint Місяць тому

    Why do I still have to log in into my account after reinstalling?????😅

  • @justincopp4875
    @justincopp4875 2 місяці тому

    don't do this way he bombed the 2nd tower and started a youtube channel to hide his identity

  • @AZINAHH
    @AZINAHH 5 місяців тому

    Hi. While erasing the disk, I chose a wrong format, and now it doesn’t want to install any OS. is it possible to re-format the main disk?

  • @ecs91950
    @ecs91950 6 місяців тому

    my laptop wont show the Apple logo it just goes to a spinning cursor then loads to my boot camp partition. Do I need to install it from a USB drive?

  • @captainduster3521
    @captainduster3521 Рік тому

    I did this and I run into a problem where give the S.M.A.R.T error. How can I solve this?
    Kindly, Marcos

  • @Corey4Jesus
    @Corey4Jesus 3 роки тому

    My old Mac screen is showing green fluorescent lines and I can’t see anything, so how do I take the info off the old broken Mac, then place the info on the new Mac?

  • @gerardoloza2109
    @gerardoloza2109 День тому

    I erased the disc and it wouldn’t let me reinstall mac

  • @jeremyguerrero4296
    @jeremyguerrero4296 Рік тому

    I keep getting a "The recovery server could not be contacted" and I've tried over and over again. Im connected to the internet, andthe date and time are correct. Is there any way to fix this?

  • @B.I.A.61
    @B.I.A.61 4 роки тому

    ONE QUESTION.... My computer is doing some funky things , but before a have it checked i thought that i would reset. This MacPro just had an update to 10.15.1.... will. I lose that , but will be able to get it back?

  • @masonp2013
    @masonp2013 5 місяців тому

    Does antibody no how to do this on MacBook Pro 2013 ??

  • @office.mangoes
    @office.mangoes 5 місяців тому

    Hi, I have two internal disks, 1. Macintosh HD and the 2nd. Macintosh HD -Data, what should I do with bthe second one? Thank you for answer.

  • @jennifermayola1986
    @jennifermayola1986 3 роки тому

    When I go to Disk Utility, mine shows two and I'm not sure how to erase. It's showing "Macintosh HD" and the other is "DATA"

  • @rodrigocarbajal1735
    @rodrigocarbajal1735 Рік тому +1

    Don’t do it bro

  • @nicoleweiss7493
    @nicoleweiss7493 Рік тому +1

    Super helpful and straightforward video! Works perfectly! Thank you!

  • @TRONATHON888
    @TRONATHON888 27 днів тому

    THANKYOU...Question? Do I have to manually click somewhere to erase all passwords ,photos etc after I click to tease the 250 gig drive? Did I muss a step?

    • @husleenp
      @husleenp 26 днів тому

      is that need sign in?

  • @emmavale1
    @emmavale1 4 роки тому

    After holding command +R its giving me a locked screening needing a password or pin not sure what that is, my login pin is not working

  • @isanamohed2012
    @isanamohed2012 4 роки тому +1

    I did the first step successfully, but in step 2 downloading the OS X, there is no any disk to click as you did!! How can i continue??

    • @carlohablado
      @carlohablado 4 роки тому +1

      I have the same issue there no disk to click on have figured out what’s wrong?

    • @6kx60
      @6kx60 4 роки тому

      @@carlohablado same here

  • @dodoo5961
    @dodoo5961 Рік тому

    What do i do if it doesnt allow me to reinstall macos? It let me delete de disk but it doesnt let me reinstall and i cant use itnow please help

  • @bluory
    @bluory 4 роки тому

    It doesn’t show that I can erase it it’s gray and won’t let me click it

  • @dcb9718
    @dcb9718 Рік тому

    I try that but I sends me straight to a spinning globe, which leads to Activate Mac screen. I can see the wifi menu but none of my wifi signals are visible. Any ideas? Macbook pro 2019

    • @dcb9718
      @dcb9718 Рік тому

      No combination of pressed keys changes the outcome, I always end up in Activate Mac.

  • @glfriendliness9793
    @glfriendliness9793 2 роки тому

    will this erase my Affinity graphic arts apps?
    I paid for those, don't wanna loose them.

  • @AngeloDJ
    @AngeloDJ 4 роки тому

    Why is that when i reset mine, it doesnt come up with macOS mojave. I came up with macos catalina. Is that normal?

  • @jjverlingieri
    @jjverlingieri 2 роки тому

    I did all that and my computer says 2 hours and 21 minutes and doesn't seem to be moving for the reinstallation. Does that usually do it that way?

  • @zukiiTTV
    @zukiiTTV 2 роки тому

    Wait I have 2 Macintosh HD and Macintosh HD - data

  • @jmacstayfr3sh
    @jmacstayfr3sh 4 роки тому

    My MacBook Air has been stuck on 2 minutes for a while and I can’t get it passed that part of the reset

  • @jhemmuelotlang564
    @jhemmuelotlang564 3 роки тому

    I don’t know what I deleted lol and my mac si so laggy now

  • @yeonayoo2342
    @yeonayoo2342 3 роки тому

    hello i followed ur step but my screen appeared to keyboard and mouse on. do you have any idea about this?

  • @mecheyat
    @mecheyat 9 місяців тому

    And how am I supposed to know the size of my internal hard drive?????

  • @anitabarcsa7473
    @anitabarcsa7473 2 роки тому

    What about unliking your AppleID before you reset the computer?

  • @maryamorya
    @maryamorya 4 роки тому +2

    Omg thank you so much, it worked for me perfectly♥️👏🏻

    • @appleman812
      @appleman812 4 роки тому

      did it make your mac run faster like new?

  • @PegBethany
    @PegBethany 3 місяці тому

    Thanks. Even and 80+ year old woman can follow these directions

  • @magscho73
    @magscho73 Рік тому

    it does not work for me I have a 2019 followed all steps tried 3 times

  • @martijnhendriks6659
    @martijnhendriks6659 4 роки тому

    Not accurate. Once erased the partition doesn't become empty but instead becomes 'greyed out' and turns into a used storage block. It actually requires an additional step of formatting the entire Mac HD. Doing this from Mojave on a 2019 MBP

  • @riley1733
    @riley1733 4 роки тому

    I'm getting this "will damage your computer" message on my brand new MacBook. I'm trying to get rid of it. I'm updating the computer to the latest software and if that doesn't fix it, I'm resetting it to factory settings. Hopefully that'll fix the problem.

    • @michealraystevenson6448
      @michealraystevenson6448 4 роки тому

      Phantom_150316 |G got mine fixed successfully

    • @riley1733
      @riley1733 3 роки тому

      @@michealraystevenson6448 Ended up returning that laptop to the store and getting another brand new one and just bought the newest one last month. I don't have the laptop I was having issues with anymore.

  • @zandervillabrille4104
    @zandervillabrille4104 4 роки тому

    Can u help me i got stuck in 2:10 it says network error but i do have wifi i tried many times

  • @saliha.km7
    @saliha.km7 4 місяці тому

    my brain hurt reading the apple articles. thank you for this simple video

  • @pablogonzalez-yanezpabs6405

    How do I install Mac OS afterwards if I have no internet connection?

  • @simon_gwnyt
    @simon_gwnyt 4 роки тому

    If I delete everything of the mac will it delete all that files in icloud?

  • @amonster8mymother
    @amonster8mymother Рік тому

    What about "system administrator " password?

  • @angelicatekurapa7904
    @angelicatekurapa7904 10 місяців тому

    Mine says “no users available for authorisation” please help😭

  • @StarlightExsertMusic
    @StarlightExsertMusic 4 роки тому

    Worked. Took 8 hours for the download because of crappy internet. Thank you.

  • @romeosdaughter
    @romeosdaughter 3 роки тому

    My 2019 Macbook doesn't have a power button.

  • @lorddoom81
    @lorddoom81 2 роки тому

    Selling my imac 2019 as i have not transitioned well to apple from pc. Is factory reset what i should do before selling?

  • @xAzo77zz69
    @xAzo77zz69 3 роки тому

    I am on os x 10.6.8 this not work on os x 10.6.8

  • @KarenRoseberry
    @KarenRoseberry Рік тому +2

    Super easy tutorial even for a person that should be retired. I was just about to pay someone to do this for me! Massive thanks!

  • @rmgrimshaw23
    @rmgrimshaw23 Рік тому +2

    10000% Thank you for a simple, SHORT, reset video!! Worked like a charm. I didn't reconnect to the Wi-Fi right away and I got an error right after the first continue and thought I did something wrong, as soon as I reconnected, worked as the video described!

  • @adarshmk7311
    @adarshmk7311 3 роки тому

    How can I delete this other volume container . I tried everything

  • @laradan7987
    @laradan7987 4 роки тому

    How much can I thank *kelleysmithtech* on ínstagram for a great job done

  • @bac-jz8mn
    @bac-jz8mn Рік тому

    It takes so much time will it work I’m not passionate?

  • @Official_perede
    @Official_perede 4 роки тому

    What if the computer had an iCloud after the process you won’t need the iCloud that use to be on the computer ?

    • @adamdaniel844
      @adamdaniel844 4 роки тому

      Collins Smooth *If you’re having problem with your MacBook go to cyber_network0 in 1nstagram for u!nlock*

  • @Cup_CakeSG
    @Cup_CakeSG 2 роки тому +1

    Helpful video, very easy to follow, thank you

  • @mmvellvet
    @mmvellvet 3 роки тому

    Hello.. so I followed all the steps in the video but the screen tells me that I can’t install any components onto the drive... please help. Thank you in advance

    • @Lucasmoses7
      @Lucasmoses7 3 роки тому

      Fox_bite7 on Instagram helped me recover mine without data lose
      You can give him a trial he don't charge much

  • @riley1733
    @riley1733 4 роки тому

    Thanks for the video. Reset my laptop no problem with it. I've been having battery issues with it so I'm returning it to the store and buying a different one. Hopefully the new one won't have battery issues.