suspicious six is such bullshit marketing - essential oils are amazing for skin and she says her brand is clean but has a lot of SLS and petroleum, id rather plants over petrochemicals any day!
OK THANK YOU!! this company is bullshit and i stopped paying attention to this fucking crap. www.reddit.com/r/SkincareAddiction/comments/6f79ft/personal_drunk_elephant_deleted_my_critical/ read through this reddit about how they delete negative/constructive comments from social media. they're products broke me out and left severe scarring on my cheeks which i am now dealing with. i am boycotting
Finally! A sane take on this brand. I thought I was the only one who loves some of their products but was still critical of Drunk Elephants views towards customer service and their constant mantra about "the suspicious six" (among few other things). Thank you Mrs Hirons! Much appreciated.
This company overview is spot on (an attitude adjust on the suspicious six is definitely in order) and your product breakdowns are perfection. Also love that you brought up silicones - there's way too much misinformation and demonizing. ❤️
Silicones have no positive impact on your skin, and brands use it because it's cheap. Most skincare items have silicones and fragrance and I personally find that even more annoying than DE
Dora g Where are you getting your information from? Silicones help with penetration and delivery of other ingredients and also prevent trans epidermal water loss by creating a barrier that is still permeable (unlike oils, etc). This is especially helpful for dehydrated skins. On a cosmetic level they can help make the skin feel more smooth by filling in pores and so make up goes on much better - very helpful for oily skins whose makeup starts running as soon as they get excessively shiny.
Gaf Hadly, not everyone can tolerate silicones. I've had to cut out dimethicone because it gives me horrible cystic acne. It's taking me over 20+ years to stop my cystic acne and I'm in my early 40s. Everyone's skin is different and mine hates silicones.
Some people just don’t do well with silicone. It can suffocate your skin just like mineral oil. It really depends on how your body reacts to the ingredient. I wanted to love La Mer but because of the mineral oil and use of cones I cannot. I get terrible cystic acne whenever I use it. However I have friends with perfect skin that swear by La Mer and use silicone based primers everyday. It’s hard to find a brand without silicone in it (because most people are not allergic or sensitive) so it’s nice to have this option!
@@superjoell908 sure, but Dora G's comment was that 'silicones have no positive impact on your skin' which is what I was responding to because it's not accurate.
Thank you Caroline for speaking truthfully. I have used only Drunk Elephant for 3 years, I purchased their Beste cleanser twice, Protini twice, two editions of their minis set, and EVERY product they released (except their hair/body line that is not worth buying) Truthfully they only have a few products that are good but rather just OKAY good (beste, protini, slaai, b-hydra) (and tango/baby facial was okay for a short time) EVERYTHING ELSE from DE had to be returned after extensive time of using it. I have clear skin and often get asked what I recommend and would often suggest DE (but always only those few products that work and in the smaller sets so they could test it out as I know not everything works the same on each individuals skin) I even got a DE hoodie as a gift.. Point blank I no longer use DE I am in the processing of selling all I have from them (unused or barely used ofc) their ‘customer service’ ARROGANCE towards many others is a shame and only a few of their products are decent so you’re paying too much for skincare that can be found at a much lower price and better quality anyways both of product and customer service. Glad I quit DE I no longer recommend it to anyone unless you want to be a poser and have it to show off the packaging procession on your social media’s regardless your just loosing buying from DE.. I liked the idea of supporting elephants but rather they forget they were in the market to support people. Tiffany is also just okay she’s more into pretty looking skincare and having people fear things they shouldn’t to sell products that aren’t pretty for you.
I am incredibly disappointed in the UK price. When other brands have come to Europe the prices have been adjusted accordingly, but The Littles, for example, is 90 USD in Sephora and 90 quid in Cult Beauty! Like, what the hell? We're talking about 7 minis here, people. 90 USD is bad enough (specially when you take into account that in the new kits a full size product plus 4 minis only costs 8 dollars more than the regular price), but 90 quid is unacceptable. I was so excited for this launch and I thought that The Littles would be a great way to try the brand, but I'm afraid I'll have to wait until they reconsider the price or there is some sort of sale.
I was lucky enough to go to the US recently and bought the Little Ones. It cost me £73 when converted, that’s a big difference. Very sad as I was looking forward to being able to buy in the UK but think it’s too expensive to justify. Think there are better products that cost the same or less.
I absolutely love this woman. I am a broke-ass, low-income grad student who loves skincare. The Ordinary is my jam because of it. A friend got me items from this brand I wanted to try for ages (he had to do it because if he had just given my the money I would have saved it for food and bills, and he wanted to give me a treat). First, the products came dirty (as in, covered in a very fine layer of dust) I contacted the company, they told me it was ink residue. Fine. I let it go. And then I started using the vitamin c serum, that was basically coca-cola brown. They told me it was ok, that this was normal. Then they told me I waited too long to start using it. Their customer service is entitled and sucks! Please, please give us some alternatives and cheaper dupes.
I was so excited for this launch, but the pricing is the ‘same’ as US pricing with a £ sign stuck on the front. I thought at the very least, they would convert the US prices to pounds. Oh well, looks like I can’t afford any of this 😂 But on your part Ms Hirons, an excellent well balanced review!
Oh wow! Thanks for pointing this out, I'm american and never would have noticed this and I know that even here the prices are really pushing the limit.
Damn wish they had done that in Australia - just changed the USD to AUD, lol Seems weird though, sure it isn't a mistake by the shop selling? We are paying pretty much the exact conversion rate in Australia.
Remember the good old days when you could say you didn't care for a brand and it wasn't a political statement or a declaration of your religious affiliation. It might have died out when today's 15 year olds started saying they didn't know what a landline was (RIP the phone cord) but it has me feeling nostalgic. As Nadine Baggott said in her last video, it's an exciting time for skincare and there is so much to choose from with new things launching every day. The brand overview is both thoughtful and thorough (as it always is) and I'm sure those recommended products are great. I think customer service is a big deal whether on the shop floor or online and as crowded as the market place is today it can go a long way in being a brand's point of difference and the reason a customer is a repeat one in spite of equally great products being available. Btw loving the Scamp and Dude jumper and shame on Next for stealing the design.
Your honesty and expertise (and sense of humour to be honest here) are the reasons so many of us follow you. Never be afraid, never stop. As for the brand, overhyped and so expensive? Why is that?
Too expensive for my tastes !! I don’t believe that more expensive is better , since The Ordinary there is getting much more choice in skincare , serums mostly which can only be good ! Great review as usual Caroline , thank you 😊 x
I have used several bottles of C Firma with no huge results. However, I adore Maelove’s Glow Maker vit c serum. So beautiful - better results and $28 per ounce vs. $80. Winner.
Oh thank you for saying this! The price is eye watering. Glossier have a good approach to pricing. I appreciate that perhaps DE is a more premium brand but can't help but think they're taking the piss a bit and I don't like to be made to feel like that by a brand....
And worse still, even if I could afford it, I would be loathed to spend money with a brand that comes across as arrogant and snobby towards customers who have a reaction to their products. No thanks
Thanks so much Caroline for this honest review. I love B Hydra, TLC and C Tango. I got protini, I have oily skin and it broke me out I know this because I wasn’t using any other products other than DE. Excluded them all one by one reintroduced them and protini broke me out for a second time. So I completely resonant with your comments about DE toning down the evangelical position.
I recall last year getting into a debate with whoever ran the drunk elephant Instagram page. I saw them telling some woman that her skin issues would go away when she stayed away from the suspicious 6. So I told the woman to take that statement with a grain of salt, because nothing is guaranteed with your skin. Your skin doesn’t have to behave because you avoid certain ingredients. Drunk Elephant completely took that as an attack. I had to explain that I wasn’t trying to be rude, but you can’t just tell people once they stop using the suspicious 6 that all their skin issues will vanish. I do stan Drunk Elephant, and they are my favorite skincare brand, because I truly trust the ingredients they use 100%. And while I do understand that illuminating the suspicious 6 won’t cure all, I am still against those ingredients. However, I do wish they represented themselves in a way that made them look less ignorant as a brand. I do love the owner and think she’s a great woman, but the staff needs to get checked, or she needs to check herself if she runs their Instagram. Also surprised to see all these comments saying they’re over priced, how y’all gonna drool over May Lindstrom then?!?!
No comment on DE pricing but as I understand it May Lindstrom is meticulous about ingredient sourcing and has a paper trail for everything she uses likely reflected in the pricing but it's also a part of the brand identity. It's talked about all the time I think that's why even if people can't afford them (myself included) they understand it. Possibly because DE started doing the rounds on youtube about the same time Glossier and Milk did they all sort of got lumped together by non-US viewers.
I was thinking the same thing yesterday! Doesn't it cost $800.00 to purchase complete line of May Lindstrom's product? My skin would have to look like it did when I was 20, and I am 66, after one use to justify buying her products!!
I'm 29 and I most say last winter LaLa Retro Whipped Cream saved my skin (May I explain I live in Quebec, Canada, where -30 Celsius degrees are very common!!)
I love Drunk Elephant, working it into my skin care & very pleased. As far as the packaging, I like it except you can’t really tell when you’re running low,, still willing to cope!! Thanks for all your knowledge! 😚
I am so glad that I found your channel and have been binging. It is so refreshing to see honesty with skincare. I have tried many lines with insanely bad results, some where my skin even had chemical burns, that being said I love DE. I HATE that I love this line so much because a) I ignore hyped products typically and this is so hyped b) their customer service is horrendous. It has truly transformed my skin though to where everyone has noticed. Thank you so much for this review!
I love the pekee bar. So many face cleansers dry me and even their beste 9 dries me. I also adore bhydra and lala. Lala is more moisturizing for me than protini. I love the brand in general.
OHMYGOD Thank You. You nailed this review. Thank you for saying their philosophy is crap- they make it so you think you can't wear makeup if you use their brand, yet say they'll never do makeup. Huh?? I have rosacea and none of their products will help that the way makeup can cover it. I have used DE for about two years and I love the marjula oil and the TLC. Lately I've also been loving Protini. I'm 24 but I have dry flaky texture, while still getting a bit oily throughout the day. I've found those products to work good for me, I've tried nearly all of their other products but haven't been wowed by those. Also thank you for saying that Beste isn't for makeup removal- they say it is but your skin will not get clean if you use it to remove makeup.
I like how unbiased this video is. ❤️ I find my self repurchasing TLC, C-tango, B-hydra over and over and over again. I *like* their other products but I *don't love* them for the price. I prefer SR Juno oil to the Marula. It's nice but it's not Juno. I wasn't a fan of the sun screen. I like the idea of it and really wanted to like it... but it's messy to use and it's obvious that I'm wearing sunscreen when I wear it. I can't wait to try the new retinal.
Thank you for this!! I thought it might be a misspelling of the word "framboise" (French for raspberry, lol) and I always avoided saying it because I wasn't sure...
Thank you your honest review. While I was looking at the Drunk Elephant website a few months back, there is a link called "Don' t Blame it on the Elephant". It says to look elsewhere if you are having a problem with DE skincare, because the line is clean and all the ingredients were thoughtfully combined. After reading this, it really turned me off to the brand. I think anyone can have a reaction to anything, no matter how clean. Well done, Mrs. Hirons.
I just love your honesty! 👏 I was debating whether or not to watch this because, like you said, everyone drinks the DE koolaid and didn’t know if I wanted to watch someone go gaga over them again. Glad I watched - as always. I agree with you, great company, some great products, loved the interview with Tiffany, but crazy prices for this heavily competitive market. Thanks for being you! 💜
Such a refreshing review. .. in a situation where many are just reviewing. Saying all the right things ... .. its good to see you touch on the constructive feedback ! That's why we value your opinion over most others. .. thanks Caroline for saying it as it is ☺☺
Drunk elephants vitamin c ferulic acid bottle has a big design flaw regarding the bottle. It's not designed to pump all the product up. It works great until you get down to a certain level of product. About a half inch is left in the insert sleeve inside the outer bottle. I proved this after I was suspicious serum was still in the chamber. It was not due to being screwed in enough but has to do with the chamber shaft not designed to work the whole chamber to utilize and dispense all the product. Most consumers would assume they used all the product and toss in trash. Its easy to prove by disassembling the bottle and seeing all the serum left in the sleeve
I have already placed an order for the vitamin C eye serum, I already use the vitamin C serum for face (but only at night! No matter how think I put it on it’s still sticky). I cannot say enough good things about the vita c face serum, I get so many compliments on my skin and it pairs well with my Paula’s Choice routine. I agree with Caroline about the spf, it’s just not an elegant finish. With the exception of silicones I already avoid the suspicious ingredients in 99% of my products and it has made a real difference in my skin.
I have nothing but good things to say about Drunk Elephant. The C Firma has made me breakout if I use it every single day, but you really don't need to use it everyday to get outstanding results. When I use it 2-3 times per week I get the same brightening effect without the breakouts.The Sukari Baby Facial has greatly helped with my stubborn cystic acne! I use it 1-2 times per week (avoiding the eye area), I use it as needed but never more than twice per week. On days I use the baby facial, I avoid my daily acids like BR P50, dr dennis pads, TULA gylcolic resurfacing gel toner and the framboos that I like. You never want to over do it, but it works! In conjunction with a good SPF (Elta MD), it also has kept my crazy cheetah-like freckles under control.
Great review, Caroline. I had a reaction to the C-Firma Day serum - I stopped using it and skin returned to normal; waited some time and used it again (research :-) and same reaction - definitely the serum as everything else was maintained. The “suspicious six,” while their branding slogan goes a bit too far, as does their reactive, “it can’t be us” in terms of reaction. I do love their Marula oil and C-Tango eye cream - but not drinking the cool-aid! Thanks again, Caroline.
I totally agree with you on their marketing team issues, and that's coming from someone who loves the brand and recommends it all the time (I work at Sephora), BUT not all of their products work for everyone...I bought the whole range after the TLC serum worked wonders for my acne, and the vitamin C serum and baby facial just didn't work for me. My skin is way too sensitive for baby facial and I actually got a chemical burn on my face, and I only had it on for 10 minutes (the low end of the recommended time). The C-firma unsurprisingly didn't work for me either and broke me out terribly, and it's just because my skin, for whatever reason, doesn't like vitamin C serums! I've never had one from any brand that didn't break me out. I feel like you always hear such positive things about vitamin C for the skin, and it was Jordan Samuel who actually mentioned in one of his videos that it is a sensitizing ingredient to some skins and that completely resonated with me and made me feel not so crazy lol
Thank you for posting for the UK peeps who are just now getting proper access to Drunk Elephant! I am an unabashed Drunk Elephant girl and I really enjoyed your review. We have different favorites in the line, and that's perfectly wonderful. Lala Retro, Marula oil and TLC Framboos are my most loved, I did love the C-Firma but I'm trying other things now and maybe it's just a very high benchmark? I haven't really tried Protini or C-Tango... soon. Fortunately I don't follow them on social media so I wasn't aware of the cult-like 'suspicious six' dogma and customer experience with that. I will say that last year their holiday kits came in beautiful gift boxes without the brand stamped anywhere and I was able to reuse them, this year the packaging seem very silly and childish and I don't know why they would contribute to plastic waste like that... seems very contrary to their brand.
Caroline, What I like about this video is that while it's sponsored you point out some strong short comings of DE and their customer service. I feel you are genuine and true to your opinions.
I’m confused 😩 ....... Ive read so many reviews and there are as many people hate it as love it....... which just proves it’s a huge matter of opinion and each person is different! I’m just going to bite the bullet.... try some bits and if it doesn’t work for me I’ll move on to something else!! I’m going for C Tango, marula oil, protini and lip balm I think..... wish me luck! Ps..... thank you so much Caroline ( or as I like to call you in our house SKIN YODA!!) You are fabulous xxx Now to go get ready for my space nk trolley dash!!! X
I live in Spain and saw that they finally launched in UK and was gonna load up on cult beauty but then I realized nothing was that appealing. I have sensitive skin and have given up on glycolic and vitamin C. Thank you for mentioning sensitive skin people! Have tried Lala and wasn’t wowed but I was definitely beating my skin up with acids at the time. Would be interested in the proteini.
p.s. Caroline, I was so happy to see you're a fan of Jackie Aina and that you have the guns to stand up for the right thing. Blessed to have faves who I can whole-heartedly stand behind. xx
I love the way you stay real! Just when I start questioning whether you have sold out, you do this!. The truth is this was a huge help to DE! Not only to honestly praise their products, but to give them free, amazing, and spot on marketing advice!
I quite enjoyed the ‘honesty’ as you have experienced... because I find in this world certain brands become the ‘be all brand’ and can do no wrong in no way; ingredients, application, price... and we know that’s not quite correct.
Great review! I have sensitive skin with slight rosacea. I oil cleanse with either avocado, jojoba, or sweet almond oil. I use a .25 Retin A once or twice a week (for years. I'm 41.) and one pump of moisturizer (usually Clinique Dramatically Different b/c it doesn't break me out). I really like the Drunk Elephant Lala cream, but if I use even the slightest bit too much, it breaks me out. Purchased twice, but I it's so expensive I stopped. Then I bought the Protini and MY GOD MY EYES!!! Almost swelled shut. I have no idea which ingredient did that, but because I thought maybe I was stung or something, I used it the next night and the same thing happened immediately, plus my skin became extremely dry. P.S. I used this on a weekend when I didn't use any other makeup. I have also tried the tinted mineral sunscreen (Umbria) I received in a Sephora Play box and it was sooooo greasy. I'm scared to try anything else from them now.
Thank you for this Caroline. I've been waiting for a DE overview for a long time. Drunk Elephant has been my favorite skin care line since I first tried one of their sample kits. I loved it almost immediately. I saw a big difference in my skin. Much like you, I can't bring myself to try a bar soap. But I too I am absolutely over the moon for that marula oil. It's probably best thing I've ever put on my face. Thank you again.
You are everything I love about UA-cam. I use Drunk Elephant during the day, Sunday Riley at night and so much more in between. But if there was an entire Caroline Hirons line....it would be all It would ever use! It would be like May Lindstrom who??? Lol. ❤️❤️❤️
One of the only gurus we can trust to be honest, and give the good and the bad (and the ugly when required). Just a video/blog idea, I’d love to see a break down of your kind of ‘ideal’ skincare routine at different ages. I’m in my early twenties and have pretty much got it down for my skin now, but things like when and how to introduce retinols/switch to heavier creams etc etc. Thanks!! X
Your skin looks amazing in this video Caroline! Thanks to you I've really seen some of DE's flaws...especially on social media. I agree with their lack of acknowledging that their products could be causing the reaction...not something else! Amazing brand, concept and products...but I need the people to calm down about it on social media. Loved the video!
I think the products are quite over-priced and over-hyped... Plus the bullshit with the "suspicious six" and the colored vitamin C (and their strange explanations about it), it kind of puts me off the brand. I think in this day and age we have a lot of better options, fortunately.
Their vitamin c isn't purposely coloured... it contains pumpkin ferment, but every time I've used their vit c it's been a clear or slightly yellowish colour, you can tell when it's oxidised for sure because it turns a strong orange colour, never had any issues with their vitamin c and is actually the best I've used.
I’ve ordered all the Minis already can’t wait!! Also I absolutely loved your honest review thanks for that and pleeeeeeaaase don’t hold back on being negative about products it’s only helping your followers!!!! ( hope legally they can’t sue you for saying a business is not that good) love ❤️❤️❤️🥂❤️❤️
I love DE products! Used them for 2 years but like anything else I moved to other brands because I have to keep my skin guessing. Love their C Firma, TLC Framboos and the baby facial (life changing!).
After doing research on their suspicious 6 claims I fully understand your complaints. This was, as usual, very pleasant and informative to watch. One of my favorite youtubers of course! Love u caroline!
Great overview and totally agree with your take on their social media responses to customers. The line is expensive but having used many of DE products for 2 years now, my skin has never been better. I get compliments all the time on my (mature) skin and I’m wearing less and less makeup which I love! You need to be consistent and fight the urge to try every new skin product that is released which can be difficult. My skin routine is consistent and when I do want to try something new, I’ll do it one product type at a time and give it at least a month. My favorite DE products are the vit c eye cream, b-hydra serum, marula oil (refuse to live without), protini, and the baby facial which I only do 2wice a month in the fall-winter. I do not like the sunscreen and instead look for sunscreen with tinosorb m and s. I really appreciate your point of view and honesty. Thank you!
So agree with comments on jelly cleanser, bought on holiday in Sephora last year but would not repurchase . A lot better cleansers around for better price. Loved the vitamin c firma serum and loved b hydrate serum as well.
Hello from the US. Appreciate the thorough honest review. PR was well addressed. I’ve used a handful of their products. TLC Sukari Baby Facial is currently my favorite used in conjunction with their Marula Oil. Expensive like the rest of their products. However, using it only once per week justifies the cost. I’m 50 years old and the Protini Peptide isn’t moisturizing enough for me. Granted I live in a dry climate. Packaging of their products is genius. Wish other brands would dupe.
Thank you, Caroline! You are so helpful and so good to us! I can’t even tell you how much money you saved me over the years. You give us the facts, “this is what it is; you decide”. You’re just the best! 👏👏😘😘💖💖
Yes, as other commenters have said, thanks for addressing the customer service issues! This reminds me somewhat with Paula's choice as well with fragrance.
Hi Caroline,thanks for not arse licking the brand as other UA-camrs do,& thanks for saying spots lol,Your channel,& such a great lady 👍🏻😱 We need a good dupe for The vit c from all the exciting new affordable brands now shaking the industry up.Suspicious six,how are they getting away with that one ! 😘xxxxx
Great review. The one thing I will add is that it’s one of the only brands that has a range (other than two products) that I have been able to use while pregnant. I have switched to this line while pregnant because of a horrendous acne flare up (nothing was working) and I have seen a difference. I’ll go back to my old routine after but I’m glad I found a range I can use during this time.
I'm not a big soap person either, but the PeeKee Bar is great for a second cleanse. Took it to India with me and it was great since it's an easy traveller.
I had bought and got the very last "Littles" from SpaceNK store in Dublin, so I was sure it had to be a mistake, and it had disappeared by mistake, but sadly not. I contacted DE and asked if it wasn't supposed to contain the SPF - but not until summer 2019. I'm over even before I've tried their products.
I love how honest and straight to the point you are Caroline! I got the C Tango last month and I personally find it too thick. I don’t find it helps with my fine lines. Tata Harper Restorative eye cream is by far the best I have tried.
As someone who is employed by one of their retailers biggest suggestions are the T.L.C and B-Hydra Serum those are definitely the hero products in my opinion and I find if you’re already committed to the brand might as well grab the Passioni Retinol Cream and the Marula Oil
Found your channel and you are absolutely lovely. Fantastic dry humor and no nonsense product reviews. DE is a good brand but I do use other products with silicones 😜💯!
Perfect review Caroline. You've done an excellent job of putting so many of my own thoughts about the brand into words. I tried the Little's as a way to introduce my skin to the brand and I think it's a great and convenient way to do so. I, like yourself, was completely blown away by the Marula oil. I can't say that about the full range of products. As you stated the company has some work to do with regards to it's social media platform, but, otherwise it's a pretty decent brand.
I love your Balance of the review of this, I almost fell off my bed with the pricing as it's the same as dollors. I'm suspicious with the suspicious 6 each to their own. As someone with pcos I'm going to get acne regardless lol. Xx
Thank you for another great review and for being so transparent❤ It's only today that I've understood how problematic the brand Drunk Elephant is and I will not buy their products because of how they handle customers and influencers. There are plenty and enough good brands out there so no need for me to support the problematic ones.
I tried not to drink the kool aid solely because I was afraid to fall in love with the products and give my wallet another reason to be angry with me. Here I am a few years later and I’ve slowly but surely replaced half my routine with DE. My staples are definitely the vitamin c serum, glycolic serum, and the marula oil. The Babyfacial is a wonderful occasional pickmeup for my skin but I can’t tolerate using it more than maybe once or twice a month. I’m looking forward to their holiday Sephora sets that are starting to roll out. They’re such a great value IMO
Chemical sunscreens are actually amazing and can be very gentle and effective, superior to physical filters if given the right filters (like tinosorb s and m, uvinal a, mexoryl sx)... It's too bad about the stubbornness of what they believe in seemingly stemmed out of beliefs than science. The bad rep that chemical sunscreens get in general is unfortunate and so misleading..
This review echoes my thoughts pretty spot on...except for the love for the Marla oil (too rich for my skin type). Really, the active products (C and Glycolic) are just too expensive. I get on with the PC Vitamin C so beautifully and also other acids like lactic which don't cause hyperpigmentation for me. The eye creams are expensive too, but there aren't any others in the market that are clean enough for me, so I will use them. The sunblocks are not good at all imo...the texture is thumbs down. The moisturizers are pore clogging for me (yes, esp the protini with all the amino acids)..and too $$$.
These comments crack me up. All beauty products are over priced. It's industry is worth billions. Hyped up reviews, silly packaging that changes every season, all the lavish parties, paying influencers tons of $ for ads and all the competition. It's unbelievable how much waste and testing on animals. Womens closets are full of products they will never use and never could use before they expire. Find what works for you and stick with it. And avoid the red/orange eyeshadow trend that doesn't look good on anyone!!
Oh my gosh, where have you been? I just found you and love love love your honesty, humor and knowledge! So excited, now I can go stalk all your past posts.
I bought the whole line and the new formulations. I used all of it till the last drop. It WRECKED HAVOC on my skin. But as an American, I find the brand so bossy that it actually makes the products more expensive in my mind. This all or nothing mentality is like a bad flu in the US right now and frankly it turns me off from any company that takes themselves so seriously. Just relax for gosh sakes. It's supposed to be fun and happy which is why I over spend on beauty products anyway, not stressful;)
So glad I came across you Channel my dear!! I appreciate your charm & honesty when reviewing!! I took your review into much consideration and will purchase the trial size to test some of their products. Happy Holidays from Los Angeles!!
The Drunk Elephant line has been a godsend for me. The Lala Retro Whipped Creme has plumped and firmed my skin beyond belief. It has also cleared up my acne. The Babyfacial gets off dry flaky skin without irritation like a dream and I have extremely sensitive skin. I do recommend it for sensitive skin. I am about to test out the vitamin c serum to reduce hyperpigmentation. In the past, vitamin c always broke me out, but I purchased this because I trust this brand, and lots of people say this is the only vitamin c that doesn't break them out. I think their pricing is well justified. Expensive, yes, but completely worth it. I also think your review completely destroys this brand. For someone who acts like they like the brand, you thoroughly attacked it.
Is it pricey? Yes! Is it worth it? Yes! I am 40 with dry skin, and have been using the whole line for about a year and a half. I use it all accept for the cleanser and d-bronzi. Some people say it’s over hyped, I really don’t think so! It has changed my skin. And I have tried a lot of brands. For the first time I have many empties and that says something! Before I got to know DE I would try something and soon move on to the next new thing. These are sooooo good that I just keep repurchasing. My absolute favorites are C-Firma (vit C), Lala cream + Marula oil, C-tango and TLC. 🐘💙 ohh and I also love both of the sunscreen however if you are oily you probably won’t like it. The tinted one gives a beautiful glow!
Drunk Elephant could have just said they're sorry that the product doesn't work out for some people. I mean, we all know that skin is so individual and there's no such thing as one size fits all. Being humble and sympathetic would help them, not hurt them. I still side-eye how they handle their D-Bronzi issue (especially their recommendation of mixing it with sunscreens!!), and their UK pricing is ridiculous. With all that said, thank you Caroline for your brand overview. Enjoyed watching as usual. 💕
I used the C-Firma for a good few months without issue and then a major allergy hit out of nowhere. I'm so disappointed because I absolutely love that stuff and a quick chat to my doctor confirmed I need a different type of Vitamin C. No clue as to what yet, but I'mma looking around for one!!
I agree with you about their social media responses, but I disagree with many of the comments complaining about the price. I think $20+ for mascara is ridiculous, yet people buy it anyway. Skincare is not makeup and certain ingredients are not sourced locally (country of company headquarters) so ofc price is going to be slightly higher. People want everything to be cheap, but I’m sorry, I like to know the products I buy are as ethically sourced as possible. If you believe in that, then stop supporting sweatshop products. DE is not one of them. Pick and choose your battles. Also, funny about suspicious 6... I also have no problems with silicones, but I do with vitamin E in my lip products.
Already bought the Littles at SpaceNK this morning ;) Seen immediate results after one day’s use. Very impressed. Waiting to see the long term results over time....... 🤞🏼
Great review as usual thank you Caroline. I bought The Littles in the Summer for $90 and did the whole two week detox thing they tell you to do. Sorry not for me. I’m a normal girl who needs to wear some make up when I go to work so maybe the suspicious 6 in those didn’t work with the DE products but couldn’t get on with it. Worse spots for a really long time and couldn’t get on with the layering. Like the LaLa whipped moisturiser but haven’t used any others so feels a complete waste of money.
I’m an Esty too. I just found your channel, I love you already! I appreciate that they put the pH on the packaging. I really like a lot of the line I find it’s simple yet customizable.
Thank you Caroline for addressing DE’s customer service issues about the Suspicious Six!
Super Vixen I have totes missed this - it’s on Instagram?
Suspicious 6 sounds like it should be a tarantino movie lol
suspicious six is such bullshit marketing - essential oils are amazing for skin and she says her brand is clean but has a lot of SLS and petroleum, id rather plants over petrochemicals any day!
OK THANK YOU!! this company is bullshit and i stopped paying attention to this fucking crap. www.reddit.com/r/SkincareAddiction/comments/6f79ft/personal_drunk_elephant_deleted_my_critical/
read through this reddit about how they delete negative/constructive comments from social media. they're products broke me out and left severe scarring on my cheeks which i am now dealing with. i am boycotting
Finally! A sane take on this brand. I thought I was the only one who loves some of their products but was still critical of Drunk Elephants views towards customer service and their constant mantra about "the suspicious six" (among few other things).
Thank you Mrs Hirons! Much appreciated.
I felt almost madly happy when i saw your ig stories about meeting simon le bon! You made it in life not once but twice, mrs. Hirons! 🙌
This company overview is spot on (an attitude adjust on the suspicious six is definitely in order) and your product breakdowns are perfection. Also love that you brought up silicones - there's way too much misinformation and demonizing. ❤️
Silicones have no positive impact on your skin, and brands use it because it's cheap. Most skincare items have silicones and fragrance and I personally find that even more annoying than DE
Dora g Where are you getting your information from? Silicones help with penetration and delivery of other ingredients and also prevent trans epidermal water loss by creating a barrier that is still permeable (unlike oils, etc). This is especially helpful for dehydrated skins. On a cosmetic level they can help make the skin feel more smooth by filling in pores and so make up goes on much better - very helpful for oily skins whose makeup starts running as soon as they get excessively shiny.
Gaf Hadly, not everyone can tolerate silicones. I've had to cut out dimethicone because it gives me horrible cystic acne. It's taking me over 20+ years to stop my cystic acne and I'm in my early 40s. Everyone's skin is different and mine hates silicones.
Some people just don’t do well with silicone. It can suffocate your skin just like mineral oil. It really depends on how your body reacts to the ingredient. I wanted to love La Mer but because of the mineral oil and use of cones I cannot. I get terrible cystic acne whenever I use it. However I have friends with perfect skin that swear by La Mer and use silicone based primers everyday. It’s hard to find a brand without silicone in it (because most people are not allergic or sensitive) so it’s nice to have this option!
@@superjoell908 sure, but Dora G's comment was that 'silicones have no positive impact on your skin' which is what I was responding to because it's not accurate.
Thank you Caroline for speaking truthfully. I have used only Drunk Elephant for 3 years, I purchased their Beste cleanser twice, Protini twice, two editions of their minis set, and EVERY product they released (except their hair/body line that is not worth buying) Truthfully they only have a few products that are good but rather just OKAY good (beste, protini, slaai, b-hydra) (and tango/baby facial was okay for a short time) EVERYTHING ELSE from DE had to be returned after extensive time of using it. I have clear skin and often get asked what I recommend and would often suggest DE (but always only those few products that work and in the smaller sets so they could test it out as I know not everything works the same on each individuals skin) I even got a DE hoodie as a gift.. Point blank I no longer use DE I am in the processing of selling all I have from them (unused or barely used ofc) their ‘customer service’ ARROGANCE towards many others is a shame and only a few of their products are decent so you’re paying too much for skincare that can be found at a much lower price and better quality anyways both of product and customer service. Glad I quit DE I no longer recommend it to anyone unless you want to be a poser and have it to show off the packaging procession on your social media’s regardless your just loosing buying from DE.. I liked the idea of supporting elephants but rather they forget they were in the market to support people. Tiffany is also just okay she’s more into pretty looking skincare and having people fear things they shouldn’t to sell products that aren’t pretty for you.
I am incredibly disappointed in the UK price. When other brands have come to Europe the prices have been adjusted accordingly, but The Littles, for example, is 90 USD in Sephora and 90 quid in Cult Beauty! Like, what the hell? We're talking about 7 minis here, people. 90 USD is bad enough (specially when you take into account that in the new kits a full size product plus 4 minis only costs 8 dollars more than the regular price), but 90 quid is unacceptable. I was so excited for this launch and I thought that The Littles would be a great way to try the brand, but I'm afraid I'll have to wait until they reconsider the price or there is some sort of sale.
AUD$123 so I wont be buying it
yeah not adjusting the price is shady. did they adjust any of the product prices in the UK?
Nadine Baggot is going to give a code for cult beauty on Sunday
I was lucky enough to go to the US recently and bought the Little Ones. It cost me £73 when converted, that’s a big difference. Very sad as I was looking forward to being able to buy in the UK but think it’s too expensive to justify. Think there are better products that cost the same or less.
I so agree, the pricing for UK market is not crazy.
I absolutely love this woman. I am a broke-ass, low-income grad student who loves skincare. The Ordinary is my jam because of it. A friend got me items from this brand I wanted to try for ages (he had to do it because if he had just given my the money I would have saved it for food and bills, and he wanted to give me a treat). First, the products came dirty (as in, covered in a very fine layer of dust) I contacted the company, they told me it was ink residue. Fine. I let it go. And then I started using the vitamin c serum, that was basically coca-cola brown. They told me it was ok, that this was normal. Then they told me I waited too long to start using it. Their customer service is entitled and sucks! Please, please give us some alternatives and cheaper dupes.
I was so excited for this launch, but the pricing is the ‘same’ as US pricing with a £ sign stuck on the front. I thought at the very least, they would convert the US prices to pounds. Oh well, looks like I can’t afford any of this 😂
But on your part Ms Hirons, an excellent well balanced review!
Akua Bonsu I agree!!
Me too. I was so excited to try the c-tango eye cream but I just can’t justify that price when it’s so much cheaper elsewhere.
Oh wow! Thanks for pointing this out, I'm american and never would have noticed this and I know that even here the prices are really pushing the limit.
THIS so much I was so excited and then saw how they had priced it 😭
Damn wish they had done that in Australia - just changed the USD to AUD, lol Seems weird though, sure it isn't a mistake by the shop selling? We are paying pretty much the exact conversion rate in Australia.
Thank you Caroline for your honest review and not giving into the hype and pressure.
Remember the good old days when you could say you didn't care for a brand and it wasn't a political statement or a declaration of your religious affiliation. It might have died out when today's 15 year olds started saying they didn't know what a landline was (RIP the phone cord) but it has me feeling nostalgic. As Nadine Baggott said in her last video, it's an exciting time for skincare and there is so much to choose from with new things launching every day. The brand overview is both thoughtful and thorough (as it always is) and I'm sure those recommended products are great. I think customer service is a big deal whether on the shop floor or online and as crowded as the market place is today it can go a long way in being a brand's point of difference and the reason a customer is a repeat one in spite of equally great products being available. Btw loving the Scamp and Dude jumper and shame on Next for stealing the design.
Your honesty and expertise (and sense of humour to be honest here) are the reasons so many of us follow you.
Never be afraid, never stop.
As for the brand, overhyped and so expensive? Why is that?
Too expensive for my tastes !! I don’t believe that more expensive is better , since The Ordinary there is getting much more choice in skincare , serums mostly which can only be good ! Great review as usual Caroline , thank you 😊 x
But The Ordinary's CEO is 🤮 & how he handles his company's IG is 🗑️🔥
Deborah Craven The Ordinary is crap crap crap. Try Beauty Pie
I have used several bottles of C Firma with no huge results. However, I adore Maelove’s Glow Maker vit c serum. So beautiful - better results and $28 per ounce vs. $80. Winner.
Let's address the drunk elephant in the room..... The price is unethical🐘🐘🐘🐘
Oh thank you for saying this! The price is eye watering. Glossier have a good approach to pricing. I appreciate that perhaps DE is a more premium brand but can't help but think they're taking the piss a bit and I don't like to be made to feel like that by a brand....
And worse still, even if I could afford it, I would be loathed to spend money with a brand that comes across as arrogant and snobby towards customers who have a reaction to their products. No thanks
As usual, if you can't afford it, you do not buy it. Caroline reviews other excellent products which cost less :)
Totally understand - Update video coming this week.
I agree about customer service! They say that all the time.
Adore you, don’t ever ever change your delivery, it’s delightful and I always learn so much
Thanks so much Caroline for this honest review. I love B Hydra, TLC and C Tango. I got protini, I have oily skin and it broke me out I know this because I wasn’t using any other products other than DE. Excluded them all one by one reintroduced them and protini broke me out for a second time. So I completely resonant with your comments about DE toning down the evangelical position.
I recall last year getting into a debate with whoever ran the drunk elephant Instagram page. I saw them telling some woman that her skin issues would go away when she stayed away from the suspicious 6. So I told the woman to take that statement with a grain of salt, because nothing is guaranteed with your skin. Your skin doesn’t have to behave because you avoid certain ingredients. Drunk Elephant completely took that as an attack. I had to explain that I wasn’t trying to be rude, but you can’t just tell people once they stop using the suspicious 6 that all their skin issues will vanish. I do stan Drunk Elephant, and they are my favorite skincare brand, because I truly trust the ingredients they use 100%. And while I do understand that illuminating the suspicious 6 won’t cure all, I am still against those ingredients. However, I do wish they represented themselves in a way that made them look less ignorant as a brand. I do love the owner and think she’s a great woman, but the staff needs to get checked, or she needs to check herself if she runs their Instagram. Also surprised to see all these comments saying they’re over priced, how y’all gonna drool over May Lindstrom then?!?!
Exactly. On all counts. I’m not sure what pricing people were expecting but it’s always more expensive out of the home country. Always.
the markup isn't as high in Mecca Australia though.
No comment on DE pricing but as I understand it May Lindstrom is meticulous about ingredient sourcing and has a paper trail for everything she uses likely reflected in the pricing but it's also a part of the brand identity. It's talked about all the time I think that's why even if people can't afford them (myself included) they understand it. Possibly because DE started doing the rounds on youtube about the same time Glossier and Milk did they all sort of got lumped together by non-US viewers.
I was thinking the same thing yesterday! Doesn't it cost $800.00 to purchase complete line of May Lindstrom's product? My skin would have to look like it did when I was 20, and I am 66, after one use to justify buying her products!!
I'm 29 and I most say last winter LaLa Retro Whipped Cream saved my skin (May I explain I live in Quebec, Canada, where -30 Celsius degrees are very common!!)
I love Drunk Elephant, working it into my skin care & very pleased. As far as the packaging, I like it except you can’t really tell when you’re running low,, still willing to cope!! Thanks for all your knowledge! 😚
I was mistaken! You CAN see when you’re running low, it’s tricky but there is a way. Pop off the top where the white meets the color..
I am so glad that I found your channel and have been binging. It is so refreshing to see honesty with skincare. I have tried many lines with insanely bad results, some where my skin even had chemical burns, that being said I love DE. I HATE that I love this line so much because a) I ignore hyped products typically and this is so hyped b) their customer service is horrendous. It has truly transformed my skin though to where everyone has noticed. Thank you so much for this review!
I love the pekee bar. So many face cleansers dry me and even their beste 9 dries me. I also adore bhydra and lala. Lala is more moisturizing for me than protini. I love the brand in general.
OHMYGOD Thank You. You nailed this review. Thank you for saying their philosophy is crap- they make it so you think you can't wear makeup if you use their brand, yet say they'll never do makeup. Huh?? I have rosacea and none of their products will help that the way makeup can cover it. I have used DE for about two years and I love the marjula oil and the TLC. Lately I've also been loving Protini. I'm 24 but I have dry flaky texture, while still getting a bit oily throughout the day. I've found those products to work good for me, I've tried nearly all of their other products but haven't been wowed by those. Also thank you for saying that Beste isn't for makeup removal- they say it is but your skin will not get clean if you use it to remove makeup.
I like how unbiased this video is. ❤️
I find my self repurchasing TLC, C-tango, B-hydra over and over and over again. I *like* their other products but I *don't love* them for the price. I prefer SR Juno oil to the Marula. It's nice but it's not Juno. I wasn't a fan of the sun screen. I like the idea of it and really wanted to like it... but it's messy to use and it's obvious that I'm wearing sunscreen when I wear it.
I can't wait to try the new retinal.
Framboos is pronounced as framboas (with oa as in boat) and it is Dutch for raspberry😉
Thank you for this!! I thought it might be a misspelling of the word "framboise" (French for raspberry, lol) and I always avoided saying it because I wasn't sure...
Thank you your honest review. While I was looking at the Drunk Elephant website a few months back, there is a link called "Don' t Blame it on the Elephant". It says to look elsewhere if you are having a problem with DE skincare, because the line is clean and all the ingredients were thoughtfully combined. After reading this, it really turned me off to the brand. I think anyone can have a reaction to anything, no matter how clean. Well done, Mrs. Hirons.
Even if you used only DE and nothing else then they’d find something else to blame. Your diet. The water. Stress. Etc.
Curious why your interview with Tiffany is private now. Would love to watch...
I just love your honesty! 👏 I was debating whether or not to watch this because, like you said, everyone drinks the DE koolaid and didn’t know if I wanted to watch someone go gaga over them again. Glad I watched - as always. I agree with you, great company, some great products, loved the interview with Tiffany, but crazy prices for this heavily competitive market. Thanks for being you! 💜
Such a refreshing review. .. in a situation where many are just reviewing. Saying all the right things ... .. its good to see you touch on the constructive feedback ! That's why we value your opinion over most others. .. thanks Caroline for saying it as it is ☺☺
Drunk elephants vitamin c ferulic acid bottle has a big design flaw regarding the bottle. It's not designed to pump all the product up. It works great until you get down to a certain level of product. About a half inch is left in the insert sleeve inside the outer bottle. I proved this after I was suspicious serum was still in the chamber. It was not due to being screwed in enough but has to do with the chamber shaft not designed to work the whole chamber to utilize and dispense all the product. Most consumers would assume they used all the product and toss in trash. Its easy to prove by disassembling the bottle and seeing all the serum left in the sleeve
I have already placed an order for the vitamin C eye serum, I already use the vitamin C serum for face (but only at night! No matter how think I put it on it’s still sticky). I cannot say enough good things about the vita c face serum, I get so many compliments on my skin and it pairs well with my Paula’s Choice routine. I agree with Caroline about the spf, it’s just not an elegant finish. With the exception of silicones I already avoid the suspicious ingredients in 99% of my products and it has made a real difference in my skin.
be careful with the Vit C eye serum...it's potent and too much for me to use alone...I need to cut it with a more inert/ moisturizer.
I have nothing but good things to say about Drunk Elephant. The C Firma has made me breakout if I use it every single day, but you really don't need to use it everyday to get outstanding results. When I use it 2-3 times per week I get the same brightening effect without the breakouts.The Sukari Baby Facial has greatly helped with my stubborn cystic acne! I use it 1-2 times per week (avoiding the eye area), I use it as needed but never more than twice per week. On days I use the baby facial, I avoid my daily acids like BR P50, dr dennis pads, TULA gylcolic resurfacing gel toner and the framboos that I like. You never want to over do it, but it works! In conjunction with a good SPF (Elta MD), it also has kept my crazy cheetah-like freckles under control.
Great review, Caroline. I had a reaction to the C-Firma Day serum - I stopped using it and skin returned to normal; waited some time and used it again (research :-) and same reaction - definitely the serum as everything else was maintained. The “suspicious six,” while their branding slogan goes a bit too far, as does their reactive, “it can’t be us” in terms of reaction. I do love their Marula oil and C-Tango eye cream - but not drinking the cool-aid! Thanks again, Caroline.
The sukari babyfacial is a mask. Meant to be rinsed off you don't leave it on. It is fantastic!
I totally agree with you on their marketing team issues, and that's coming from someone who loves the brand and recommends it all the time (I work at Sephora), BUT not all of their products work for everyone...I bought the whole range after the TLC serum worked wonders for my acne, and the vitamin C serum and baby facial just didn't work for me. My skin is way too sensitive for baby facial and I actually got a chemical burn on my face, and I only had it on for 10 minutes (the low end of the recommended time). The C-firma unsurprisingly didn't work for me either and broke me out terribly, and it's just because my skin, for whatever reason, doesn't like vitamin C serums! I've never had one from any brand that didn't break me out. I feel like you always hear such positive things about vitamin C for the skin, and it was Jordan Samuel who actually mentioned in one of his videos that it is a sensitizing ingredient to some skins and that completely resonated with me and made me feel not so crazy lol
I love your honest approach to drunk elephant.....thank you ...spot on!
Thank you for posting for the UK peeps who are just now getting proper access to Drunk Elephant!
I am an unabashed Drunk Elephant girl and I really enjoyed your review. We have different favorites in the line, and that's perfectly wonderful. Lala Retro, Marula oil and TLC Framboos are my most loved, I did love the C-Firma but I'm trying other things now and maybe it's just a very high benchmark? I haven't really tried Protini or C-Tango... soon.
Fortunately I don't follow them on social media so I wasn't aware of the cult-like 'suspicious six' dogma and customer experience with that. I will say that last year their holiday kits came in beautiful gift boxes without the brand stamped anywhere and I was able to reuse them, this year the packaging seem very silly and childish and I don't know why they would contribute to plastic waste like that... seems very contrary to their brand.
Caroline, What I like about this video is that while it's sponsored you point out some strong short comings of DE and their customer service. I feel you are genuine and true to your opinions.
This is not sponsored in any way at all. X
I’m confused 😩 ....... Ive read so many reviews and there are as many people hate it as love it....... which just proves it’s a huge matter of opinion and each person is different! I’m just going to bite the bullet.... try some bits and if it doesn’t work for me I’ll move on to something else!! I’m going for C Tango, marula oil, protini and lip balm I think..... wish me luck!
Ps..... thank you so much Caroline ( or as I like to call you in our house SKIN YODA!!)
You are fabulous xxx
Now to go get ready for my space nk trolley dash!!! X
I live in Spain and saw that they finally launched in UK and was gonna load up on cult beauty but then I realized nothing was that appealing. I have sensitive skin and have given up on glycolic and vitamin C. Thank you for mentioning sensitive skin people! Have tried Lala and wasn’t wowed but I was definitely beating my skin up with acids at the time. Would be interested in the proteini.
p.s. Caroline, I was so happy to see you're a fan of Jackie Aina and that you have the guns to stand up for the right thing. Blessed to have faves who I can whole-heartedly stand behind. xx
I would do anything for her. Love her. X
I love the way you stay real! Just when I start questioning whether you have sold out, you do this!. The truth is this was a huge help to DE! Not only to honestly praise their products, but to give them free, amazing, and spot on marketing advice!
I miss the kitchen videos and doing the big shop talk and cleaning and so on .
I quite enjoyed the ‘honesty’ as you have experienced... because I find in this world certain brands become the ‘be all brand’ and can do no wrong in no way; ingredients, application, price... and we know that’s not quite correct.
Great review! I have sensitive skin with slight rosacea. I oil cleanse with either avocado, jojoba, or sweet almond oil. I use a .25 Retin A once or twice a week (for years. I'm 41.) and one pump of moisturizer (usually Clinique Dramatically Different b/c it doesn't break me out). I really like the Drunk Elephant Lala cream, but if I use even the slightest bit too much, it breaks me out. Purchased twice, but I it's so expensive I stopped. Then I bought the Protini and MY GOD MY EYES!!! Almost swelled shut. I have no idea which ingredient did that, but because I thought maybe I was stung or something, I used it the next night and the same thing happened immediately, plus my skin became extremely dry. P.S. I used this on a weekend when I didn't use any other makeup. I have also tried the tinted mineral sunscreen (Umbria) I received in a Sephora Play box and it was sooooo greasy. I'm scared to try anything else from them now.
Thank you for this Caroline. I've been waiting for a DE overview for a long time. Drunk Elephant has been my favorite skin care line since I first tried one of their sample kits. I loved it almost immediately. I saw a big difference in my skin. Much like you, I can't bring myself to try a bar soap. But I too I am absolutely over the moon for that marula oil. It's probably best thing I've ever put on my face. Thank you again.
You are everything I love about UA-cam. I use Drunk Elephant during the day, Sunday Riley at night and so much more in between. But if there was an entire Caroline Hirons line....it would be all It would ever use! It would be like May Lindstrom who??? Lol. ❤️❤️❤️
Ah thank you :)
One of the only gurus we can trust to be honest, and give the good and the bad (and the ugly when required). Just a video/blog idea, I’d love to see a break down of your kind of ‘ideal’ skincare routine at different ages. I’m in my early twenties and have pretty much got it down for my skin now, but things like when and how to introduce retinols/switch to heavier creams etc etc. Thanks!! X
Your skin looks amazing in this video Caroline! Thanks to you I've really seen some of DE's flaws...especially on social media. I agree with their lack of acknowledging that their products could be causing the reaction...not something else! Amazing brand, concept and products...but I need the people to calm down about it on social media. Loved the video!
This is the best review I have ever come across for this brand.
I think the products are quite over-priced and over-hyped... Plus the bullshit with the "suspicious six" and the colored vitamin C (and their strange explanations about it), it kind of puts me off the brand. I think in this day and age we have a lot of better options, fortunately.
I've used several vitamin C serums...the Drunk Elephant is by far the best. Only vitamin c that I noticed a difference in my skin.
liviusss does it have turmeric??
Their vitamin c isn't purposely coloured... it contains pumpkin ferment, but every time I've used their vit c it's been a clear or slightly yellowish colour, you can tell when it's oxidised for sure because it turns a strong orange colour, never had any issues with their vitamin c and is actually the best I've used.
Amazing... I will put on the list. My skin loves mad hippie and Mario Badescu which outpeformed Sunday Riley CEO... lol
@@sarabirriel it does have tumeric. Could be where the actual brightening is coming from?
I’ve ordered all the Minis already can’t wait!! Also I absolutely loved your honest review thanks for that and pleeeeeeaaase don’t hold back on being negative about products it’s only helping your followers!!!! ( hope legally they can’t sue you for saying a business is not that good) love ❤️❤️❤️🥂❤️❤️
I love DE products! Used them for 2 years but like anything else I moved to other brands because I have to keep my skin guessing. Love their C Firma, TLC Framboos and the baby facial (life changing!).
Thanks, Caroline! I saw their stories on cultbeauty and the suspicious six talk got me taking a step back. Thanks for including your opinion on it.
After doing research on their suspicious 6 claims I fully understand your complaints. This was, as usual, very pleasant and informative to watch. One of my favorite youtubers of course! Love u caroline!
Great overview and totally agree with your take on their social media responses to customers. The line is expensive but having used many of DE products for 2 years now, my skin has never been better. I get compliments all the time on my (mature) skin and I’m wearing less and less makeup which I love! You need to be consistent and fight the urge to try every new skin product that is released which can be difficult. My skin routine is consistent and when I do want to try something new, I’ll do it one product type at a time and give it at least a month. My favorite DE products are the vit c eye cream, b-hydra serum, marula oil (refuse to live without), protini, and the baby facial which I only do 2wice a month in the fall-winter. I do not like the sunscreen and instead look for sunscreen with tinosorb m and s. I really appreciate your point of view and honesty. Thank you!
So agree with comments on jelly cleanser, bought on holiday in Sephora last year but would not repurchase . A lot better cleansers around for better price. Loved the vitamin c firma serum and loved b hydrate serum as well.
I love your honesty and that you are not afraid to speak your truth !! Thank you Caroline !!
Hello from the US. Appreciate the thorough honest review. PR was well addressed. I’ve used a handful of their products. TLC Sukari Baby Facial is currently my favorite used in conjunction with their Marula Oil. Expensive like the rest of their products. However, using it only once per week justifies the cost. I’m 50 years old and the Protini Peptide isn’t moisturizing enough for me. Granted I live in a dry climate. Packaging of their products is genius. Wish other brands would dupe.
try the lala retro whipped creme
Thank you, Caroline! You are so helpful and so good to us! I can’t even tell you how much money you saved me over the years. You give us the facts, “this is what it is; you decide”. You’re just the best! 👏👏😘😘💖💖
Yes, as other commenters have said, thanks for addressing the customer service issues! This reminds me somewhat with Paula's choice as well with fragrance.
Love drunk elephant and what they stand for .... Way to go Tiffany ... Agree with their mission
Hi Caroline,thanks for not arse licking the brand as other UA-camrs do,& thanks for saying spots lol,Your channel,& such a great lady 👍🏻😱 We need a good dupe for The vit c from all the exciting new affordable brands now shaking the industry up.Suspicious six,how are they getting away with that one ! 😘xxxxx
👏👏👏
Great review. The one thing I will add is that it’s one of the only brands that has a range (other than two products) that I have been able to use while pregnant. I have switched to this line while pregnant because of a horrendous acne flare up (nothing was working) and I have seen a difference. I’ll go back to my old routine after but I’m glad I found a range I can use during this time.
I'm not a big soap person either, but the PeeKee Bar is great for a second cleanse. Took it to India with me and it was great since it's an easy traveller.
Love the candor in this vid
Came here after skin care by heyrum video about why he doesn’t support DE anymore and want to say sorry for hows the brand owners treated you.
I love that you mentioned their Instagram comments regarding the suspicious six!! I totally agree and it puts me off their products. Thanks Caroline 😀
The UK Littles only contain 7 products, no SPF, unlike the US. Plus it’s more expensive $90 and £90. Hardly a conversion! 😂
I had bought and got the very last "Littles" from SpaceNK store in Dublin, so I was sure it had to be a mistake, and it had disappeared by mistake, but sadly not. I contacted DE and asked if it wasn't supposed to contain the SPF - but not until summer 2019. I'm over even before I've tried their products.
I love how honest and straight to the point you are Caroline! I got the C Tango last month and I personally find it too thick. I don’t find it helps with my fine lines. Tata Harper Restorative eye cream is by far the best I have tried.
Agree. That’s a brilliant eye cream.
As someone who is employed by one of their retailers biggest suggestions are the T.L.C and B-Hydra Serum those are definitely the hero products in my opinion and I find if you’re already committed to the brand might as well grab the Passioni Retinol Cream and the Marula Oil
Slaai is a recommendation I make to those who are pretty religious about a physical SPF as it breaks down SPF well
Found your channel and you are absolutely lovely. Fantastic dry humor and no nonsense product reviews. DE is a good brand but I do use other products with silicones 😜💯!
I’m only 20 but love mixing the b-hydra and the lala retro together in the evening and it’s actually helped my acne a lot :)
Perfect review Caroline. You've done an excellent job of putting so many of my own thoughts about the brand into words. I tried the Little's as a way to introduce my skin to the brand and I think it's a great and convenient way to do so. I, like yourself, was completely blown away by the Marula oil. I can't say that about the full range of products. As you stated the company has some work to do with regards to it's social media platform, but, otherwise it's a pretty decent brand.
I love your Balance of the review of this, I almost fell off my bed with the pricing as it's the same as dollors. I'm suspicious with the suspicious 6 each to their own. As someone with pcos I'm going to get acne regardless lol. Xx
rhiannon knight so did I. Didn’t expect it to be that expensive!
"Wake up and smell the hummus" LOL I love you Caroline :-)
Thank you for another great review and for being so transparent❤
It's only today that I've understood how problematic the brand Drunk Elephant is and I will not buy their products because of how they handle customers and influencers. There are plenty and enough good brands out there so no need for me to support the problematic ones.
I tried not to drink the kool aid solely because I was afraid to fall in love with the products and give my wallet another reason to be angry with me. Here I am a few years later and I’ve slowly but surely replaced half my routine with DE. My staples are definitely the vitamin c serum, glycolic serum, and the marula oil. The Babyfacial is a wonderful occasional pickmeup for my skin but I can’t tolerate using it more than maybe once or twice a month.
I’m looking forward to their holiday Sephora sets that are starting to roll out. They’re such a great value IMO
Also wanted to add that I also own the DBronzi sunshine whatever it’s called and I’m not a fan. It was $$$$ for zero change in my skin at all
Chemical sunscreens are actually amazing and can be very gentle and effective, superior to physical filters if given the right filters (like tinosorb s and m, uvinal a, mexoryl sx)... It's too bad about the stubbornness of what they believe in seemingly stemmed out of beliefs than science. The bad rep that chemical sunscreens get in general is unfortunate and so misleading..
OMG! The brand review I’ve been waiting for! I love my C Firma. Next on my list is the TLC serum 🙌🏻 Thanks for reviewing this amazing brand Caroline!
This review echoes my thoughts pretty spot on...except for the love for the Marla oil (too rich for my skin type). Really, the active products (C and Glycolic) are just too expensive. I get on with the PC Vitamin C so beautifully and also other acids like lactic which don't cause hyperpigmentation for me. The eye creams are expensive too, but there aren't any others in the market that are clean enough for me, so I will use them. The sunblocks are not good at all imo...the texture is thumbs down. The moisturizers are pore clogging for me (yes, esp the protini with all the amino acids)..and too $$$.
These comments crack me up. All beauty products are over priced. It's industry is worth billions. Hyped up reviews, silly packaging that changes every season, all the lavish parties, paying influencers tons of $ for ads and all the competition. It's unbelievable how much waste and testing on animals. Womens closets are full of products they will never use and never could use before they expire. Find what works for you and stick with it. And avoid the red/orange eyeshadow trend that doesn't look good on anyone!!
Thank you for being so honest. My skin did not take to this line at all but I tried it a second time because everyone raves about it.
Oh my gosh, where have you been? I just found you and love love love your honesty, humor and knowledge! So excited, now I can go stalk all your past posts.
I bought the whole line and the new formulations. I used all of it till the last drop. It WRECKED HAVOC on my skin. But as an American, I find the brand so bossy that it actually makes the products more expensive in my mind. This all or nothing mentality is like a bad flu in the US right now and frankly it turns me off from any company that takes themselves so seriously. Just relax for gosh sakes. It's supposed to be fun and happy which is why I over spend on beauty products anyway, not stressful;)
So glad I came across you Channel my dear!! I appreciate your charm & honesty when reviewing!! I took your review into much consideration and will purchase the trial size to test some of their products. Happy Holidays from Los Angeles!!
The Drunk Elephant line has been a godsend for me. The Lala Retro Whipped Creme has plumped and firmed my skin beyond belief. It has also cleared up my acne. The Babyfacial gets off dry flaky skin without irritation like a dream and I have extremely sensitive skin. I do recommend it for sensitive skin. I am about to test out the vitamin c serum to reduce hyperpigmentation. In the past, vitamin c always broke me out, but I purchased this because I trust this brand, and lots of people say this is the only vitamin c that doesn't break them out. I think their pricing is well justified. Expensive, yes, but completely worth it. I also think your review completely destroys this brand. For someone who acts like they like the brand, you thoroughly attacked it.
I disagree. It was constructive feedback, I was very positive about the products. They DO need to look at how they interact with customers.
Is it pricey? Yes! Is it worth it? Yes! I am 40 with dry skin, and have been using the whole line for about a year and a half. I use it all accept for the cleanser and d-bronzi. Some people say it’s over hyped, I really don’t think so! It has changed my skin. And I have tried a lot of brands. For the first time I have many empties and that says something! Before I got to know DE I would try something and soon move on to the next new thing. These are sooooo good that I just keep repurchasing. My absolute favorites are C-Firma (vit C), Lala cream + Marula oil, C-tango and TLC. 🐘💙 ohh and I also love both of the sunscreen however if you are oily you probably won’t like it. The tinted one gives a beautiful glow!
Thank you Caroline :)
#LoveToYou. Xx
Drunk Elephant could have just said they're sorry that the product doesn't work out for some people. I mean, we all know that skin is so individual and there's no such thing as one size fits all. Being humble and sympathetic would help them, not hurt them. I still side-eye how they handle their D-Bronzi issue (especially their recommendation of mixing it with sunscreens!!), and their UK pricing is ridiculous. With all that said, thank you Caroline for your brand overview. Enjoyed watching as usual. 💕
I use all Drunk Elephant except the cleanser. Ordered the bars. I absolutely the best!!!
I used the C-Firma for a good few months without issue and then a major allergy hit out of nowhere. I'm so disappointed because I absolutely love that stuff and a quick chat to my doctor confirmed I need a different type of Vitamin C. No clue as to what yet, but I'mma looking around for one!!
I agree with you about their social media responses, but I disagree with many of the comments complaining about the price. I think $20+ for mascara is ridiculous, yet people buy it anyway. Skincare is not makeup and certain ingredients are not sourced locally (country of company headquarters) so ofc price is going to be slightly higher. People want everything to be cheap, but I’m sorry, I like to know the products I buy are as ethically sourced as possible. If you believe in that, then stop supporting sweatshop products. DE is not one of them. Pick and choose your battles.
Also, funny about suspicious 6... I also have no problems with silicones, but I do with vitamin E in my lip products.
Already bought the Littles at SpaceNK this morning ;) Seen immediate results after one day’s use. Very impressed. Waiting to see the long term results over time....... 🤞🏼
So glad you spoke up about their customer service. Not supporting that
Skin ceutical review please
YES! Literally just came online to check if you’d ever done a brand overview, and here we are :)
Great review Caroline. Your expertise is so helpful and I love your humour.
the price conversions from US dollar to GBP are crazy! The conversion to Aussie dollar is a bit fairer (although still very expensive products)
Great review as usual thank you Caroline. I bought The Littles in the Summer for $90 and did the whole two week detox thing they tell you to do. Sorry not for me. I’m a normal girl who needs to wear some make up when I go to work so maybe the suspicious 6 in those didn’t work with the DE products but couldn’t get on with it. Worse spots for a really long time and couldn’t get on with the layering. Like the LaLa whipped moisturiser but haven’t used any others so feels a complete waste of money.
If you have mature and dry skin try Lala cream! I LOVE it!!!! I don’t go one day without it!
Same here.
I’m an Esty too. I just found your channel, I love you already! I appreciate that they put the pH on the packaging. I really like a lot of the line I find it’s simple yet customizable.