Than you so much. I'm a 70 year old widow and this vacumn works for me because it's light weight. It wasn't running very well so I followed your instructions before giving up on it. I didn't know where the filter was until I watched your video. I cleaned the filter and found the intake was clogged. All cleaned and now running well.
Excellent video. I like the way, at the end, you went back over all the problems one should trouble shoot. I loved my Dyson but was about ready to give up until I saw this. Now my beloved Dyson is back in business! Thanks.
One other failure point is the 6 narrow cyclone tubes inside the tank. If the cyclone tubes are blocked, that will also cause the problem intermittent shutoff issue. You can clean these with a 2 cm pipe cleaner, just gently run the pipe cleaner into the tubes, rotating and scrubbing out any dust accumulation. Also wipe out the exterior of the cyclone and mesh to insure consistent airflow. Tap out the cyclone into a trash can to let any loose dust fall out. No disassembly is required usually, but if you want a more thorough cleaning, you can disassemble the entire cyclone mechanism and clean all of the individual components.
This solved my problem. Thank you. I have struggled with my Dyson for over a year. I didn’t even use it anymore and was going to donate it to the thrift store. But cleaning the contact points solved it, so now I am going to keep it and use it again every day.
I have a Dyson DC44 Animal that had the exact same problem. I knocked the dirt off the filter and cleaned all mating contacts on the battery and vac. Used a pencil eraser making sure all eraser particles were removed and it works like new again. Many thanks for the help
When the filter is clogged, less air gets into the impeller, which actually makes it easier for the motor to turn it, which contrary to popular belief, actually reduces the load on the battery. ( This is why you hear the motor run up faster on all vacuums when the inlet is obstructed.) This enables us to deduce with full certainty it was dirty contacts that were causing your problem.
great tips but what does it mean that the filter was so clogged up that the battery was getting a bad connection? What does the filter has to do with the battery connection? I am confused.Please explain.Thank you
Solved mine I think I've had it and brought new filters. I'd completely cleaned out the thing was about to rip it apart then saw you mention the battery contacts. Wiped with my finger and it's fixed
Worked Great for me. Had the power shut off issue. Flipped the filter and it worked a little better, but tried it without the filter and no power shut off issue. Washed the filter to see if that helps. If not I will just get a new filter. Thanks for the video!
I think it's the battery contacts, going to try this myself today. I have disassembled the entire unit and cleaned it back to new, washing everything and letting it dry fully. I used to be able to vacuum the entire house with this thing (3000sq.ft) now I have to press the button 10 times to clean one room as it continues to turn off.
It's a huge indictment on the Dyson designers, it seems to me. Indeterminate failure to start problems of these things pervade the internet, it seems to me.
I’ve had enough with my Dyson DC45, I’ve tried everything to get mine going properly over the last few weeks. Going to try a Shark instead now, seems to have really good reviews.
Thank you for this! I could not work out why it was working like this, and after watching your video, I worked through the machine bit by bit. I had already cleaned the filter, and on my model, the battery does not separate from the handle. I cleaned the points anyway, and the head only to find it was still cutting out. I then realised that 'where' the head clicks into the down-tube, it was blocked. After clearing this, the machine is as good as new. Your video gave me the idea that I needed to look further.
Thanks for the video. I was ready to toss ours too. My filter was clean, but the contacts needed cleaning. After doing that, it worked great. So, thanks again.
Hi. I have this model and recently after removing the brush head to clean it, it now doesn't rotate? Filter etc has all been cleaned and no blockages. Any help appreciated. 👍
Chic Charles it may be the connection on the tub. there's a blacky grey rim around the top where the power runs down to the power head. you'll see as its only on 1 side of tub. make sure you have connection there & nothing obscuring it. make surd they are getting connection & clean. if you have s gap tinfoil folded up will conduct if you put it in. just make sure not to touch both points with foil or you will short it or hive your self a little shock. test small head to see power is running to head unit. if it is & still nothing,either belt has come off or power head motor is blown. I've yet to open up a head unit as all these fixes helped me when my 59 stopped after I cleaned it out. goodluck. I bought a supposedly broken head unit hoping maybe this was the issue & it was fine. so I got a pretty new head with nice clean brush bar for 20$
Even with routine cleaning and diligent filter cleaning, my handheld just stopped altogether. When talking with Dyson customer service, the responses imply that that this has not been properly cared for. Every bit of care that could be taken was routinely applied to care for my expensive birthday gift. At one point the culprit was the battery not maintaining contact with the terminals that conducted the power to run the machine. Dyson sent me a brand new battery, it worked beautifully for a little while and has not come on since. This simple fix demonstrates what needs to be done routinely, but does not resolve the machine NOT coming on at all.
I think this a problem inherent with the design on this model. They put the filter between two parts of the vacuum cleaner which can come apart and there’s a filter presence sensor which can be affected by motion or putting pressure on the vacuum cleaner that flexes the middle of the unit where the filter sensor is. When enough flex happens the interlock gets tripped (it doesn’t see the filter is installed) and the vacuum cleaner shuts off. This is why some people are able to alleviate the symptoms although temporarily by removing and replacing the filter, because it’s really just toggling the actuator on the filter presence sensor. The sensor I’m talking about has a little black rubberized boot over it and is directly above the two power contacts on the back half of the dyson DC31 and possibly other same-generation models.
I wish this were entirely accurate, Matthew, but as James Mitchell says above, there's no small filter switch/sensor on my model from the English-speaking southern hemisphere. Problem of green flashing lights and no-go persists. Just-too-clever design, imo.
you can't say the filter has to be cleaned "once a month". everyone uses their machine differently. some may need cleaned once a week, and some may rarely use their little dyson. it needs cleaned when it's visibly dusty/dirty.
I have dyson dc35 M’y first problème it’s : dyson work and after 5 second don’t work ( led green ) I try to clean the contact in dyson Second problème Dyson now don’t Work totally I don’t know why I buy new batterie it’s same He don’t work and I don’t have led green Nothing .... help
Nice video, problem is even when you do all this 2 months later the same thing happens all over again its a crap product. Shark wipe the floor with Dyson.
I wish it were that simple with mine... What's happening with mine is the power head randomly shuts off (even when it's completely cleaned). The vacuum still runs, but the head will stop turning. Letting go of the trigger and then starting it again fixes it for a short time.
I had the same issue and emailed Dyson. The advice that fixed the problem for me was to clean the contact point between the handle and the dust catching drum. (You see these when you take the unit apart to remove the filter - not the same as the battery contacts in the vid here) This has fixed the motorhead not turning problem for me. Hope it works for you. Now I have this intermittent running problem - even when the filter is clean - so I will give the battery terminals a clean now... fingers crossed!
Just bought a $250 animal v6 I think in May, now it's August and it's getting the flashing red light. It was great when it worked but this thing is junk for reliability. Shameful, taking back to Lowes for exchange
These Dyson vacuums have no end of problems, UA-cam is full of videos outlining the faults in these lemons and how you have to go to the trouble of fixing manufacturing faults, the best way of fixing all the faults in Dyson vacuums is to throw them in the garbage bin and buy a reliable brand, there are plenty out there.
MiaMoo I cleaned my filter, washed under cold water let dry for two days, cleaned all brush heads, and everything I could easily take apart and it no longer pulsates.
Than you so much. I'm a 70 year old widow and this vacumn works for me because it's light weight. It wasn't running very well so I followed your instructions before giving up on it. I didn't know where the filter was until I watched your video. I cleaned the filter and found the intake was clogged. All cleaned and now running well.
Excellent video. I like the way, at the end, you went back over all the problems one should trouble shoot. I loved my Dyson but was about ready to give up until I saw this. Now my beloved Dyson is back in business! Thanks.
One other failure point is the 6 narrow cyclone tubes inside the tank. If the cyclone tubes are blocked, that will also cause the problem intermittent shutoff issue. You can clean these with a 2 cm pipe cleaner, just gently run the pipe cleaner into the tubes, rotating and scrubbing out any dust accumulation. Also wipe out the exterior of the cyclone and mesh to insure consistent airflow. Tap out the cyclone into a trash can to let any loose dust fall out.
No disassembly is required usually, but if you want a more thorough cleaning, you can disassemble the entire cyclone mechanism and clean all of the individual components.
Always good to hear when people get their dyson dialed in
Mine was fixed by wiping the terminals by hand.thanks for the video! Such a simple solution
Give this guy a pat on the back! Wish I'd looked more closely. Mind you, for this money it should be more substantial.
This solved my problem. Thank you. I have struggled with my Dyson for over a year. I didn’t even use it anymore and was going to donate it to the thrift store. But cleaning the contact points solved it, so now I am going to keep it and use it again every day.
I have a Dyson DC44 Animal that had the exact same problem. I knocked the dirt off the filter and cleaned all mating contacts on the battery and vac. Used a pencil eraser making sure all eraser particles were removed and it works like new again. Many thanks for the help
When the filter is clogged, less air gets into the impeller, which actually makes it easier for the motor to turn it, which contrary to popular belief, actually reduces the load on the battery. ( This is why you hear the motor run up faster on all vacuums when the inlet is obstructed.) This enables us to deduce with full certainty it was dirty contacts that were causing your problem.
No, more resistance in airflow causes the fan to work harder therefore pull more amps.
Thanks I had the same problem, cleaned all the contacts and now working fine.👍🏻😊,
great tips but what does it mean that the filter was so clogged up that the battery was getting a bad connection? What does the filter has to do with the battery connection? I am confused.Please explain.Thank you
Up above, someone has said that a heat sensor turns the motor off when the filter clogs up.
Solved mine I think I've had it and brought new filters. I'd completely cleaned out the thing was about to rip it apart then saw you mention the battery contacts. Wiped with my finger and it's fixed
Worked Great for me. Had the power shut off issue. Flipped the filter and it worked a little better, but tried it without the filter and no power shut off issue. Washed the filter to see if that helps. If not I will just get a new filter. Thanks for the video!
I think it's the battery contacts, going to try this myself today. I have disassembled the entire unit and cleaned it back to new, washing everything and letting it dry fully.
I used to be able to vacuum the entire house with this thing (3000sq.ft) now I have to press the button 10 times to clean one room as it continues to turn off.
It's a huge indictment on the Dyson designers, it seems to me. Indeterminate failure to start problems of these things pervade the internet, it seems to me.
Bonjour j'ai le même problème sur l'aspirateur dc62 mais je ne comprends pas l'anglais comment avez-vous résolu le problème merci
Brilliant. Thank you. You've just saved me quite a few quid!
I’ve had enough with my Dyson DC45, I’ve tried everything to get mine going properly over the last few weeks. Going to try a Shark instead now, seems to have really good reviews.
Thank you for this! I could not work out why it was working like this, and after watching your video, I worked through the machine bit by bit. I had already cleaned the filter, and on my model, the battery does not separate from the handle. I cleaned the points anyway, and the head only to find it was still cutting out. I then realised that 'where' the head clicks into the down-tube, it was blocked. After clearing this, the machine is as good as new. Your video gave me the idea that I needed to look further.
Thanks for the video. I was ready to toss ours too. My filter was clean, but the contacts needed cleaning. After doing that, it worked great. So, thanks again.
Grant West, Hi, could you please tell me where to connect the wires from the button - filter detector?
Do you mean wires deep inside the device? That's well beyond the scope of this fix, is it not?
When the filter is clogged the heat sensor cuts it out.
Hi. I have this model and recently after removing the brush head to clean it, it now doesn't rotate?
Filter etc has all been cleaned and no blockages.
Any help appreciated. 👍
Chic Charles it may be the connection on the tub. there's a blacky grey rim around the top where the power runs down to the power head. you'll see as its only on 1 side of tub. make sure you have connection there & nothing obscuring it. make surd they are getting connection & clean. if you have s gap tinfoil folded up will conduct if you put it in. just make sure not to touch both points with foil or you will short it or hive your self a little shock. test small head to see power is running to head unit. if it is & still nothing,either belt has come off or power head motor is blown. I've yet to open up a head unit as all these fixes helped me when my 59 stopped after I cleaned it out. goodluck. I bought a supposedly broken head unit hoping maybe this was the issue & it was fine. so I got a pretty new head with nice clean brush bar for 20$
You’re lucky.
Here in Australia, Customer Support only has one response:
Take it to a registered repairer.
Ours was shit from the beginning and we never got help from customer service other than spending money on it. We will never buy Dyson again.
Great vid, mine is doing this, will try your tips, but I also suspect old battery. It's about 15 yrs old.
its is very easy to prove the filter is working correctly, just remove the filter and try the unit, if it still cuts out them its not the filter.
that wont work, there is a tab on the filter that pushes a button so vac knows if the filter is in place.
wont run without filter in place
@@anthonyg4671 Push the tab with your hand if it works then it's the filter
@@airportdocumentaries I was just replying to John's post with a fact Mr Airport ,
@@anthonyg4671 Not on the DC 44 Animal as sold in Australia. No tab/switch.
Even with routine cleaning and diligent filter cleaning, my handheld just stopped altogether. When talking with Dyson customer service, the responses imply that that this has not been properly cared for. Every bit of care that could be taken was routinely applied to care for my expensive birthday gift. At one point the culprit was the battery not maintaining contact with the terminals that conducted the power to run the machine. Dyson sent me a brand new battery, it worked beautifully for a little while and has not come on since. This simple fix demonstrates what needs to be done routinely, but does not resolve the machine NOT coming on at all.
I think this a problem inherent with the design on this model. They put the filter between two parts of the vacuum cleaner which can come apart and there’s a filter presence sensor which can be affected by motion or putting pressure on the vacuum cleaner that flexes the middle of the unit where the filter sensor is. When enough flex happens the interlock gets tripped (it doesn’t see the filter is installed) and the vacuum cleaner shuts off. This is why some people are able to alleviate the symptoms although temporarily by removing and replacing the filter, because it’s really just toggling the actuator on the filter presence sensor. The sensor I’m talking about has a little black rubberized boot over it and is directly above the two power contacts on the back half of the dyson DC31 and possibly other same-generation models.
I wish this were entirely accurate, Matthew, but as James Mitchell says above, there's no small filter switch/sensor on my model from the English-speaking southern hemisphere. Problem of green flashing lights and no-go persists. Just-too-clever design, imo.
you can't say the filter has to be cleaned "once a month". everyone uses their machine differently. some may need cleaned once a week, and some may rarely use their little dyson. it needs cleaned when it's visibly dusty/dirty.
I have dyson dc35
M’y first problème it’s : dyson work and after 5 second don’t work ( led green )
I try to clean the contact in dyson
Second problème
Dyson now don’t Work totally
I don’t know why
I buy new batterie it’s same
He don’t work and I don’t have led green
Nothing ....
help
Nice video, problem is even when you do all this 2 months later the same thing happens all over again its a crap product. Shark wipe the floor with Dyson.
I wish it were that simple with mine... What's happening with mine is the power head randomly shuts off (even when it's completely cleaned). The vacuum still runs, but the head will stop turning. Letting go of the trigger and then starting it again fixes it for a short time.
I had the same issue and emailed Dyson. The advice that fixed the problem for me was to clean the contact point between the handle and the dust catching drum. (You see these when you take the unit apart to remove the filter - not the same as the battery contacts in the vid here) This has fixed the motorhead not turning problem for me. Hope it works for you.
Now I have this intermittent running problem - even when the filter is clean - so I will give the battery terminals a clean now... fingers crossed!
Just bought a $250 animal v6 I think in May, now it's August and it's getting the flashing red light. It was great when it worked but this thing is junk for reliability. Shameful, taking back to Lowes for exchange
The Newer version of this the V6 is way better and they have fixed all issues with it.
How so?
Thank you. You really helped me.
My Dyson v6 is on max all the while but still not got a good suction. I have cleaned every part of it .it is 16 month old
How do i change the battery on a Dyson 44 stick
Some models have a couple of screws holding the battery in, rather than the release button shown in this video. Have a look around.
clearly a DESIGN FAULT! I hate mine and would not recommend the vacuum...
I love mine, so handy and well engineered. High tech in a boring application, which is why more men do the vacuuming when a Dyson is involved!
Mine has been a total nightmare! Always getting clogged, turning off or not enough battery life to do hall of my house. Total waste of money
Maybe your expectations are bit high for what is a small handheld vacuum, with a limited battery life that can be checked before purchasing.
@@comeinhandynow it came recommend to me but I'm afraid it's just not worth £300 I'm always trying to fix or unclog it
sallie6 @1
Worst ever!!!
after five minutes vacuuming it gets blocked!!!!!
Didn't work.
These Dyson vacuums have no end of problems, UA-cam is full of videos outlining the faults in these lemons and how you have to go to the trouble of fixing manufacturing faults, the best way of fixing all the faults in Dyson vacuums is to throw them in the garbage bin and buy a reliable brand, there are plenty out there.
I love this vacuum but hate the pulsating very annoying
MiaMoo I cleaned my filter, washed under cold water let dry for two days, cleaned all brush heads, and everything I could easily take apart and it no longer pulsates.
It is the Air Filter which fixed it
Meaning..?
Mine is doing this all the time. Driving me insane and it's brand new 😡😡😡
thanks man!
I would never buy one of these AGAIN!!!! So many problems!!! So much time wasted 😤😤😤😤😤😤
Well it would be good if I could see the video ..????😮
You seriously need to get to the point quicker.