31 Support Process to control case status picklist in salesforce | Salesforce Training Videos

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  • Опубліковано 6 лис 2024
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КОМЕНТАРІ • 21

  • @SanjayGuptaTechSchool
    @SanjayGuptaTechSchool  2 роки тому

    Crack your Salesforce certification exams in as little as 2 weeks with saasguru. Enroll for Free Courses @ bit.ly/33jojUq

  • @chetsboy1
    @chetsboy1 2 роки тому

    Please make a brief video on Lightning record page. Explain the diff uses of Lightning record pages and Diff between page layout and lightning record page.

  • @BasedTeeth
    @BasedTeeth Рік тому +1

    Thanks for the explanation.

  • @vamshikrishnaparsha3385
    @vamshikrishnaparsha3385 11 місяців тому

    Happy Teachers day Sanjay sir😍

  • @manuelch4589
    @manuelch4589 Рік тому +1

    Excellent. Thank you.

  • @sathishbatta6781
    @sathishbatta6781 3 роки тому

    Thankyou Sir.
    Nice Explanation.

  • @amyanktiwari
    @amyanktiwari 3 роки тому

    So Sanjay Record types are basically extending the functionality of page layout to have multiple page layouts ,other than this where we can use record types ?

    • @SanjayGuptaTechSchool
      @SanjayGuptaTechSchool  3 роки тому +1

      It also used to control picklist values.

    • @Rr-ri9cf
      @Rr-ri9cf 2 роки тому

      @@SanjayGuptaTechSchool Can we add our own options values in Status fields? suppose i want one more option like assigned

  • @BHARATKUMAR-zo4cy
    @BHARATKUMAR-zo4cy Рік тому

    why only status field is selectable in support process?

  • @maddoxworld2
    @maddoxworld2 Рік тому

    on this point 4:25 What happened if we select Demo 1 in existing support process? as well as please suggest any salesforce books for beginner

    • @SanjayGuptaTechSchool
      @SanjayGuptaTechSchool  Рік тому +1

      Then that process will be applied to status picklist.

    • @maddoxworld2
      @maddoxworld2 Рік тому

      @@SanjayGuptaTechSchool Thank you sir. please suggest any ebook or book for beginner

  • @somi839
    @somi839 2 роки тому +1

    Hi Sanjay, I have quick question and I hope you are able to help me.
    I have an interview and one of the duties in the job description asks for -
    Manage the support cases queue to quickly assign and resolve user issues and request for users.
    Are you able to explain this to me?

  • @tiashonlindsey85
    @tiashonlindsey85 Рік тому

    The quality of this video is very poor .

  • @sezo7445
    @sezo7445 6 місяців тому +1

    Great tutorial