Case Auto Response Rule in

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In this video, we will talk all about what is Case Auto-Response Rule in Salesforce.
Link to Article - www.sfdcpanther.com/how-to-se...
Below is the timestamp for the help
-------------------- Case Auto-Response Rule ---------------------
00:00 Introduction
02:07 Setup Case Auto-Response Rules
07:02 Edit Case Page Layout
07:50 Test Case Response Rule
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[@devendrabhardwaj1533]

Thanks For Sharing 😊🎉Amit Bhai 😊

[@prasanthguru8784]

Nice man...

[@TruthDefenderPodcast]

Could this method be used to reach out to a customer who has not responded to our respone after they created it with their initial question? For example: 2nd day no response from customer could we send out an auto-response email to them asking if they still need assistance. 3rd day no response another one is sent out warning them that the case wil be closed if they do not respond, etc.? Would this be a valid option or would a flow be more fitting? Thanks in advance. Great video.

[@sfdcpanther]

Auto response rule can't be used for your use case however u can use flows to do the same. Flow will require some custom logic but it's doable

[@lukeshk7221]

Auto-Response rule will not trigger if the records are created manually through UI @SFDCPanther

[@sfdcpanther]

There is a setting which you can enable and the rule will trigger automatically without any issue

[@venkatramana-tc6uw]

@@sfdcpanther what settings we have to done to trigger auto response.when we have created from ui ?

[@gauravbhardwaj2588]

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[@gauravbhardwaj2588]

Panther bhai. Apna email id ya what's all no do.