Sorry to hear about that! We’ve got you covered - all Freebird products come with a manufacturer’s warranty. Please reach out to our support team at hello@myfreebird.com, and they’ll help you with a replacement right away. We’ll make sure you’re back to smooth shaves in no time! 🙌
The lights on the shaver do not come on, neither red or green. This is the third razor you have sent where the red light does not come on during charging. Is it charging?
We’re so sorry to hear about this experience - that’s definitely not what we want for any of our customers. We’d love to make it right by offering you a complimentary upgrade to the FlexSeries Pro. Please reach out to our support team at hello@myfreebird.com so we can get this taken care of for you right away. Thank you for giving us the chance to fix this - we truly appreciate your patience and support!
I had one and it just stop where I could not turn it on and got in touch with them and got a new one in a week cause I had the life time replacement that’s cool
That’s awesome to hear! 😊 We’re so glad we could get you taken care of quickly - that lifetime replacement really comes in handy. Thanks for sharing your experience, and we’re thrilled to have you as part of the Freebird family! 🦅
Thank you so much for choosing the FlexSeries! We're thrilled to hear that you're loving it so far. If you have any questions or need tips to get the best experience, feel free to reach out. Enjoy, and welcome to the FlexSeries family!
I received a new blade which i did not order. I did not sign up for automatic renewal. I will keep this one but do not send me anymore, I will contact you when I feel the need for another one....please obid by my wishes.
We’re here to make sure your experience is exactly how you’d like it. Please reach out to our support team, and they’ll assist you in canceling or adjusting the frequency of your automatic renewals. We're happy to help and will make sure to respect your preferences!
That happened to me when I first brought the product. You can go online or call them to cancel the automated renewal. Then you can go online and purchase when you want too. Just remember to select no renewal next time.
Thanks for pointing that out! 😊 We’ve got you covered - here’s a quick video that shows how to change the accessories. Let us know if you have any other questions - happy to help! ua-cam.com/video/L_vNXfrknfA/v-deo.html
Just got mine through the post, it’s on charge at the moment, going to look at the renewal for the blades as I’ll be shaving a couple of times a week
Any help powers up but doesnt work
My freebird broke like 2 weeks after I received it is there a manufacture warranty?
Sorry to hear about that! We’ve got you covered - all Freebird products come with a manufacturer’s warranty. Please reach out to our support team at hello@myfreebird.com, and they’ll help you with a replacement right away. We’ll make sure you’re back to smooth shaves in no time! 🙌
The lights on the shaver do not come on, neither red or green. This is the third razor you have sent where the red light does not come on during charging. Is it charging?
We’re so sorry to hear about this experience - that’s definitely not what we want for any of our customers. We’d love to make it right by offering you a complimentary upgrade to the FlexSeries Pro. Please reach out to our support team at hello@myfreebird.com so we can get this taken care of for you right away. Thank you for giving us the chance to fix this - we truly appreciate your patience and support!
Definitely digging my Flex Series shaver!
Love to hear it! We're pumped that you're enjoying your FlexSeries! If you ever need tips or have questions, we’ve got you covered. Happy shaving! 👊✨
There’s a blade at the top of the shaver, he didn’t say what that’s for. What is it for?
I had one and it just stop where I could not turn it on and got in touch with them and got a new one in a week cause I had the life time replacement that’s cool
That’s awesome to hear! 😊 We’re so glad we could get you taken care of quickly - that lifetime replacement really comes in handy. Thanks for sharing your experience, and we’re thrilled to have you as part of the Freebird family! 🦅
I just bought this, so far it is wonderful.
Thank you so much for choosing the FlexSeries! We're thrilled to hear that you're loving it so far. If you have any questions or need tips to get the best experience, feel free to reach out. Enjoy, and welcome to the FlexSeries family!
moi aussi
Are the blades supposed to rotate because my brand new one doesn’t
I'm having the same problem.
I received a new blade which i did not order. I did not sign up for automatic renewal. I will keep this one but do not send me anymore, I will contact you when I feel the need for another one....please obid by my wishes.
Mate, you meant to say abide, or comply, not Obid, Obid is a town in Hungary.
We’re here to make sure your experience is exactly how you’d like it. Please reach out to our support team, and they’ll assist you in canceling or adjusting the frequency of your automatic renewals. We're happy to help and will make sure to respect your preferences!
That happened to me when I first brought the product. You can go online or call them to cancel the automated renewal. Then you can go online and purchase when you want too. Just remember to select no renewal next time.
@@Rodger_Phillips😂😂
This is my 2nd shaver that has stopped working, it worked fine, but just stopped
Pour l'instant il fonctionne je me croise les doigts...
You didn't cover how to change accessories
Thanks for pointing that out! 😊 We’ve got you covered - here’s a quick video that shows how to change the accessories. Let us know if you have any other questions - happy to help!
ua-cam.com/video/L_vNXfrknfA/v-deo.html