Thanks Erica…. Great job on the video…. Yes, I’m embarrassed I didn’t check the chain…. At least I didn’t lose a shoe! Happy Thanksgiving…. You guys are great!!
Honestly this stuff happens. Whats remarkable is that you didnt even take the clutch cover off to see why the chain wont move.... Thats pretty insane... You drove to drop off the saw when you could have taken 2 bar nuts off and see the chain isnt on the sprocket....
There are FOUR ways to "learn a lesson in life...pain, embarrassment, money (your fault) AND observation (someone else's fault!). You are providing the service of observation to your viewers. Hopefully they learn from someone else's mistake and don't repeat it.
The lawn tractor racing clip was great. The funny things you all saw last week was priceless--please do that more often! When doing your detective work and you find a key piece of evidence you should play the Law and Order sound effect for dramatic emphasis. Just an idea... :-)
Hi Erica, I have fought a MS 251 c for 2 days, trying most things you could imagine. Then today watched this video, checked the saw chain location on the sprocket - Bingo! Redid the chain/sprocket assy and then I could start. This saw will never be easy to pull, but it needs half the effort now.
I love your approach and the way you explain things. So staightforward and "commonsensical". The ending was great. I kept thinking that at least there wasn't a foot in the shoe!
Working in retail, I can fully relate and sympathize with you regarding "wacky" customers. Common sense seems to be a foreign concept to some people. Thanks for your videos, they are often the highlight of my day.
It is a great pleasure watching your videos. You provide a clear, sequential explanation of the steps that you take to debug problems. Your explanations and comments are clear and concise. Brava!
People!! Yeah it is getting a little strange out there to say the least. Great video, made me chuckle. I helped someone cut out one of those nets you see on BlueBerry bushes once, it took us hours, he sucked the whole thing into the mower deck, what a mess.
Lol I've seen the sprocket problem many times! And did it once myself when I got in a hurry. Good video, always enjoy them, wish you were closer, I have a couple of project saws that need help.......
Most important for any engine is proper maintenance and proper cleaning. Unless you have money to burn. Happy Thanksgiving to all our Canadian neighbors. Great videos.
Hello there.watching this over in England (UK)Derbyshire..find your videos extremely interesting and love the dry humour.I don’t know how you stay calm dealing with dipsticks or should I say members of the public.stay safe...
Yes I believe the real word things that happen,it’s truly weird and a lol situation.currently have two chainsaws husqvarna and stihl and look after them well,however watching the content in your videos I’ve learned a great deal of knowledge and thank you for sharing ,really enjoyed this video.enjoy your weekend,happy thanksgiving.cheers
That's a common issue for no starts, and also the backwards chain issue, " You guys just sharpened this chain but it won't cut"...well, that's because you installed it backwards!!!🤣 I also live in a small town in Montana, USA, so I've seen a lot of crazy ways to keep things going...done a few myself !!
At a shop I was working in before I retired, we had a newer JD rider come in with the complaint that it wouldn’t run. My wife happened to be with me in the shop that day and the first thing we checked was the fuel tank. I could see the water floating in the bottom of the tank. We sucked out all the water with a turkey baster and literally had a gallon jug of water when we were done! After completely emptying and drying the tank, blowing the fuel line out, changing the filter and emptying the carb bowl, putting in some fresh fuel it was running just fine. We asked the customer about it and he was just as baffled as we were!
That’s what that souped up rider I saw in last video does - it’s a racer COOL!! Another great saw vid👍. Ohh happy thanksgiving from Detroit. I look at Ontario everyday
Awesome video today lady♥ Loved the real world stories at the end!! They were hilarious and gave me a good laugh for the day♥ In all the years I've been using chainsaws I've never had the chain between the rim and the washer!! Just lucky I reckon. Keep up the great work Erica and Happy Thanksgiving to you folks up there♥
Amazing that the owner doesn’t know how to properly fit a chain 100% of the time. But is happy to assume the saw is faulty, without checking a simple thing.
Great video, thanks Erica. I'm guessing the water issue is mostly due to ethanol in the fuel, it soaks up water like a sponge. We don't have that much of an issue in Aus, ethanol is available but so is 91, 95 and 98 octane without ethanol. There are some good videos on youtube on removing ethanol from fuel, by adding a heap of water to the fuel in a clear container, shaking vigorously and then draining the water out from the bottom, the ethanol mixes with the water and comes out with it.
Ah-ha! Mystery of the weird attachment solved! I’ve seen videos of people bucking and turning the saw sideways to measure the next cut. That makes me chuckle..
Liked to see the "foreign objects under mower decks" footage! Seen some strange stuff myself, fixing machines from neighbours. Bread stuffed in a mower carb was the most strange one for me, but then the owner told me he had a 3 year old that loved to help maintain the mower. I guess he or she did a bit "after hours" without Dad! 8^) Anyway keep smiling and have a Happy Thanksgiving. Cheers!
Great video - just when you think you have seen it all you realize that someone will prove that wrong. Hope you have a great thanksgiving and enjoy the races and you find a surprise in your mailbox that allows you to "take a stand" so to speak.
You!! I just received mail from you yesterday! This community of people just blows my mind!! I will show everyone what you sent me in an upcoming video! THANK YOU FOR YOUR TIME AND YOUR GIFT, STEW!
My favorites are the fuel sample and the battery😂!! Been following your channel since the start always look forward to the next one! Great job! Looking to get my hands on intake and exhaust blockers for pressure testing. Which are the most common ones I should carry? Cheers from Ottawa Ontario!!!
FYI. The wood length cut off device on that saw! On my 038 and others, I measure back from the tip and score a line on both sides of the bar. When cutting I hold saw on its side bar downside and touch the running chain to the wood. Then either cut and repeat or move down the log and mark others to be cut.
It depends on what the aftermarket parts are. In this case, I don't see any reason to void the warranty (if there had been a warranty issue). But I'm not Mother Germany :) Final say doesn't always rest with me.
Happy Thanksgiving 😊 A simple mistake put the chain on incorrectly, sharp chain explained the fine dust, properly in a hurry then didn’t realise his error, a good habit is to slide the chain after tension ing the chain😊 A wonderful gesture not to charge him, repeat customers are important sometimes you let things slide😇
I had a Honda mower in the shop that won’t start. When i pulled the cord it was blowing bubbles out of the muffler. The tank was full of soap for a floor cleaning machine😂 Weird things happens here in Sweden to 😂
I wish the fix on my MS361 was that simple. Local shop put a new carburetor on it and the first time I started it and cut, it would, that I could say, it would spit out the exhaust. Ran two full tanks through it with no problems and on the third tank after a couple of cuts, at idle it would shut off. Would fire back up on first pull and would make a cut. After 3 or 4 times it doing this, it shut off and wouldn’t start. Next two days and it still won’t start. Should be interesting talking to the guy this week about what’s wrong with it.
I love Stihl MS361’s - great saws! I did a 2 part video about a well used MS361 several months ago! Ask your tech: did he/she pressure / vac test the engine first, did he check that the tank vent is working, and did he install a new OEM carb or an aftermarket carb. Let me know 😊
@@marriedwithsmallengines wow, I can’t believe you responded. I’ve watched all your videos since I seen your channel. This saw is awesome. The original problem with it was if it wasn’t ran completely out of fuel, it would leak fuel into the cylinder and it wouldn’t start. Changing plugs would let it start again. I was busy and I forgot to drain the fuel out of the tank and a few days later I was ready to cut a couple trees down and I filled up the tank and it wouldn’t start because I left fuel in it. Tried two new plugs and still wouldn’t start. Took it to the local shop and they said it needed a new carb. I completely agreed. I just talked to someone at the, not the guy who is actually working on it and their paperwork showed that they did put a new Stihl carb on it. The guy said that they ordered two and they will probably put that second one on, but I’m not sure. As long as I ran it out of fuel or drained the gas out of it after I was done cutting, that saw ran perfectly. Started on 2-4 pulls and just wouldn’t stop. So frustrating. But I know something was different the first chunk I cut off a tree, it was different. When getting to the bottom of the chunk being cut and letting off the throttle as it was coming down to an idle , it would spit. The sound. The guy at the shop asked if it was a backfire. I said it didn’t sound like a backfire to me, it was like a spit. Every time I cut a chunk, coming down to an idle it does it. If they ran it before I picked it up, they had to hear that sound. While I was cutting, I was like, maybe that’s the way the new carb works or a new design. I don’t know, I cut and do car audio. That’s what I do. I take it to the shop if I have problems, lol. Ran two full tanks, no problems and after a couple of cuts on the third tank it started shutting after I cut a chunk off and the saw would get to idle. But would fire right back up till now it won’t. Won’t even try. If I would’ve drained the fuel out like I knew I needed to, I would be using it today and have my brand new MS182 as a backup. But I only have the 182 today. But still honored you responded. Probably my newest favorite channel since I run 2 Stihl chainsaws. Just watched the 261 with chain not on the sprocket. That’s crazy. Don’t think I ever did that. I’d probably be embarrassed if I took my saw in and the problem, lol. Looking forward to the next video. Have a good and safe weekend.
Morning from Oz, Erica. Thanks again for the informative content. PS did u have time to discover what the round thing that tipped out in the fuel was from a few jobs ago?
I was embarrassed at the chainsaw shop in 2008, but the story is also a bit hard to believe. The saw had an issue that I could not figure out, so I brought it to the shop. I told them that the saw won't cut straight anymore; it is so bad the bar wedges itself in the cut and gets stuck, but the chain is sharp. The mechanic looked at the chain and said, "The chain is NOT sharp." So what had happened? I had just filed the chain, so I assumed it was sharp. Even while it wedged itself the saw still threw out nice big chunky chips. So no reason to think it was dull? The shop took the saw in, they could not find anything wrong, they just filed the chain for me. After I got it back I could finish my cut and saw what caused the problem. There was something in the wood, small stone, nail or something. I hit this object so that one row of teeth was totally dulled but the other row was unharmed. Thats why it was still able to throw big chips but totally pulled to one side. Almost impossible to hit something with that precision if you wanted to. So if I ever have an issue like this, I will examine and sharpen the chain myself and not make any assumptions. By the way I was the person who made the comment about a prank. I did not mean you pulling a prank on us or the customer pulling one on you. There are a lot of weird and mean people out there so I think it is totally possible that someone put water in the can or the tank to harm your customer. Gas can being left out in the rain with the lid open is of cause also a valid explanation. And since we are both waiting on spare parts for our crystal balls we might never now.
Haven't watched the video yet Erica but i'm panicking as this model is my new weapon and it's only had a couple of hours use. Lets see where this goes........ Edit, Panic over and to be fair although its never happened to me, i'd probably do it too. With regards to Stihl, their glove instructions are "handy". And in the UK we have a saying "There's none so queer as folk" I've been a cop for over 20 years and there's a world of weird out there. Stay Safe and keep 'em coming but consider more "story time" re the customers and faults. This has legs 🙂 and we all love a true one.
I don't have anywhere new the volume that your setup has , We all have stories. Maybe whe should be uploading the weirdest things we see. LOL. Or maybe a saturday stream conversaition. 🙂I will talk to Ken
Sod that charge him double 😂 just kidding. I had a MS251 in the workshop a few weeks back with the same problem, well in fact it was in for a new coil and the chain was in terrible condition but he said he had a new one at home to go on. So it left the workshop running great and he came back in the next day saying it would not start, and sure enough he had done what this fella had done, got the chain jammed between the sprocket and washer when he fitted it. Straight away I noticed he had fitted a new chain and it would not rotate freely at all, then as soon as the clutch cover was removed there it was. 🤦♂️😂
I can not believe someone thinks this is a warranty claim, oooo hang on i have been working on small engines for 40 years, yep they sure do think they are ? :-)
I like the old style sprockets less chance of this problem happening for home owners who use there saw 1 or 2 times a year. Mac saws are a pain with that sprocket.
Ole boy either got in a hurry tryin to get that new chain on or someone was distracting him,probably talking his ear off. It happens to the best of us. No harm no foul.
a little FYI. For those people that use canned gas, DON't. I bought a brand new small Stihl chainsaw years ago and bought a can of that gas with the saw . For whatever reason there was no oil mixed with it and burned up my saw. Dealer would not replace or even repair because of that bad batch of gas. Only chain saw I ever ruined in 30 years of cutting firewood and trees. I now never use ethanol gas in my small engines , and never canned gas.
The containers are already sitting there. He didn't want them, he didn't want to spend any money, and he didn't want to talk to humans. There was no winning that one.
@@marriedwithsmallengines I think you are mistaken, I think he needed someone to do a simple task like mixing that for him and if you said "sure we can figure out a mixture of heavy and medium" and give him some positive words mixed it and he would get what he needed. I was not there so I don't know, but sometimes it is not the item or the (robotic) service people need.
I guess it doesn't mater what industry it is, people everywhere make embarrassing mistakes. In the 80's I went to a customer account where a secretary complained her computer monitor had quit working that morning. When I got there I opened the case on the monitor and a few seconds later I informed her that she needed to find a new home for her plant besides on top of the monitor. She seemed a bit puzzled since her plant was not there when I came in and she asked how I knew she kept her plant on top of the monitor. I told her the same way that I knew that she had watered her plant that morning, by the small puddle of water on the monitors mother board. That was a pricey mistake on her part as the company I worked for had a policy that billable calls were charged $200 and hour with a 2 hour minimum and that was 40 years ago.
Electronic Saw: are the electronic saws easier to start than standard. Any problems with electronic stihl chainsaws electrics. Thank you for great video.😊
Some of the crap you shown id be so embarrassed to show my face back up because of something that simple as taking a shoe out LOL. Id feel stupid LOL. That one cracked me up LOL. Happy thanksgiving and i hope you have a great Thanksgiving 😉
Any vids on any brand of saw that when tipped bar down at idle it will within 2 second stumple and die. It will start right back up at bar Horizontal but will repeat the scenario when tipped bar down. For reference it’s a walbro WA19A carb. On 1977 Poulan Super XXV Micro.
Operator error. My guess is, customer installed a new chain, etc. I would be so embarrassed 😳. I have done this same thing, although I did catch my Mistake before I took it for service 😅.
Looks like they were trying to clean up cover up for warranty. Got all those doo dads on there but didn't route the chain . You see that all the time and keep a straight face explain it to then
I’ve Seen That a Lot Myself 😳😀😊 I’ve Even Seen One So Bad The Crank Was Grooved Out By The Chain 😭 That Battery and Underwear on The Spindle Lofl 😂😂😂😂 I’ve Seen Crazy Things Myself “Happy Thanksgiving “ 😎👍🏼
Just out of curiosity how much do you usually charge for a minor user induced issue like this? Nvm, got to the part of the video where you said you weren’t gonna charge him
Thanks Erica…. Great job on the video…. Yes, I’m embarrassed I didn’t check the chain…. At least I didn’t lose a shoe! Happy Thanksgiving…. You guys are great!!
Shit happens!
DOO DOO occurs!
Honestly this stuff happens. Whats remarkable is that you didnt even take the clutch cover off to see why the chain wont move.... Thats pretty insane... You drove to drop off the saw when you could have taken 2 bar nuts off and see the chain isnt on the sprocket....
He knows that. Prat!
At least there wasn’t a foot attached to the shoe 😂😂
There are FOUR ways to "learn a lesson in life...pain, embarrassment, money (your fault) AND observation (someone else's fault!).
You are providing the service of observation to your viewers. Hopefully they learn from someone else's mistake and don't repeat it.
You have a delightful sense for making the understatement. I really appreciate your sense of humor about the situations you encounter.
The lawn tractor racing clip was great. The funny things you all saw last week was priceless--please do that more often! When doing your detective work and you find a key piece of evidence you should play the Law and Order sound effect for dramatic emphasis. Just an idea... :-)
Thank you, Ron!!
You have the best ideas! Are you looking for a job as a film director? 😁
Hi Erica, I have fought a MS 251 c for 2 days, trying most things you could imagine. Then today watched this video, checked the saw chain location on the sprocket - Bingo! Redid the chain/sprocket assy and then I could start. This saw will never be easy to pull, but it needs half the effort now.
I love your approach and the way you explain things. So staightforward and "commonsensical". The ending was great. I kept thinking that at least there wasn't a foot in the shoe!
Glad you enjoyed it!
Working in retail, I can fully relate and sympathize with you regarding "wacky" customers. Common sense seems to be a foreign concept to some people. Thanks for your videos, they are often the highlight of my day.
Wow, thank you! That is why I will keep doing this.
It is a great pleasure watching your videos. You provide a clear, sequential explanation of the steps that you take to debug problems. Your explanations and comments are clear and concise. Brava!
Priceless ! Love your delivery of the situations and your show
Thank you SO Much!
Thanks for the invite, I like these videos a lot. The lawnmower race was a great added bonus
I wondered if anybody would enjoy a little clip of racing ;)
Yes please bring on the racing. Looks fun. The coat hanger wire on the battery 😂😂.
That watery fuel is the worse I’ve ever seen.
I'm an electrician and I approve that battery connection.
Haha! :)
Conductor a little under sized for the load. 😁
When did your house burn down ??
You get an M.B.A. in problem solving and of course human relations. We always learn from your presentations. THX !!
Just stumbled on your channel...Love how you are clear and precise with how you speak and walk through what you are doing. Great format!
Thanks and welcome!
Laughed so hard on the battery, that my jaw is aching. Great stuff Erica!
These sort of situations happen all the time! Now I have finally found a crowd I can vent them all to! :)
People!! Yeah it is getting a little strange out there to say the least. Great video, made me chuckle. I helped someone cut out one of those nets you see on BlueBerry bushes once, it took us hours, he sucked the whole thing into the mower deck, what a mess.
Lol I've seen the sprocket problem many times! And did it once myself when I got in a hurry. Good video, always enjoy them, wish you were closer, I have a couple of project saws that need help.......
wow---you're right--some of those are almost unbelievable! Glad that guy's foot wasn't still in the sneaker!
Your shop looks so neat, clean and organized!!!
It’s ok ..it’s due for a deep clean and a UA-cam studio makeover.
Another classy video. Thanks for teaching people the right way. John from MI
Thanks for watching! 😊
The story time at the end was a good laugh, thankyou
Most important for any engine is proper maintenance and proper cleaning. Unless you have money to burn. Happy Thanksgiving to all our Canadian neighbors. Great videos.
I’ve made most of those mistakes….but I’ve had 50 years practice.
Me too! You’d think we’d learn! 🤣🤣🤣🍺🍺
Hello there.watching this over in England (UK)Derbyshire..find your videos extremely interesting and love the dry humour.I don’t know how you stay calm dealing with dipsticks or should I say members of the public.stay safe...
Hi Erica! I’ve done the same thing with my 181C. Always check from underneath. Mate has done the same with both his Stihl’s…🇦🇺🍺🍺
Excellent video as always. Thank you.
Another great job
Thank you so much!
Yes I believe the real word things that happen,it’s truly weird and a lol situation.currently have two chainsaws husqvarna and stihl and look after them well,however watching the content in your videos I’ve learned a great deal of knowledge and thank you for sharing ,really enjoyed this video.enjoy your weekend,happy thanksgiving.cheers
Thank you SO much!
You and the other lady mechanic have some of the funniest stories. 😅😅😅😅😅😊
I love telling funny stories!
Awesome video, thank you
Glad you liked it!
Erica only in canada.... nah its everywhere people are so unbelievable sometimes. love the videos. Happy Thanksgiving.
Thank you!
That's a common issue for no starts, and also the backwards chain issue, " You guys just sharpened this chain but it won't cut"...well, that's because you installed it backwards!!!🤣 I also live in a small town in Montana, USA, so I've seen a lot of crazy ways to keep things going...done a few myself !!
Yes! Haha
Hi Erica 🖐 can not beleive what you found around those lawn mower blades. It does make a person wonder.
They do lawnmower racing here in France, it's great fun to watch..enjoy !!
It is fun! I will catch some footage this weekend for you guys!
This 261 took a good beating too, as blue as the exaust is.😉
At the beginning i was skipping and skipping the add...but then i realized It was the video itself!
All I can say is WOW!!!!!
At a shop I was working in before I retired, we had a newer JD rider come in with the complaint that it wouldn’t run. My wife happened to be with me in the shop that day and the first thing we checked was the fuel tank. I could see the water floating in the bottom of the tank. We sucked out all the water with a turkey baster and literally had a gallon jug of water when we were done! After completely emptying and drying the tank, blowing the fuel line out, changing the filter and emptying the carb bowl, putting in some fresh fuel it was running just fine. We asked the customer about it and he was just as baffled as we were!
Watery fuel is common, daily problem nowadays. The customer never knows how the water got in there.
Those stories are nuts 😅
Another good video.
Glad you enjoyed! Stay tune all weekend! I'm gonna load you all up with new vids!
Ha, sounds good, Master of Stihl . 😅.
Great repair. I have had the wire around my spindle before. Lawnmower racing sounds fun .Happy Thanksgiving to you and your family 😊.
Thank you!
That’s what that souped up rider I saw in last video does - it’s a racer COOL!! Another great saw vid👍. Ohh happy thanksgiving from Detroit. I look at Ontario everyday
Thanks 👍
Awesome video today lady♥ Loved the real world stories at the end!! They were hilarious and gave me a good laugh for the day♥ In all the years I've been using chainsaws I've never had the chain between the rim and the washer!! Just lucky I reckon. Keep up the great work Erica and Happy Thanksgiving to you folks up there♥
Thank YOU for being here! I always look forward to your kind comments.
Amazing that the owner doesn’t know how to properly fit a chain 100% of the time. But is happy to assume the saw is faulty, without checking a simple thing.
Great video, thanks Erica. I'm guessing the water issue is mostly due to ethanol in the fuel, it soaks up water like a sponge. We don't have that much of an issue in Aus, ethanol is available but so is 91, 95 and 98 octane without ethanol. There are some good videos on youtube on removing ethanol from fuel, by adding a heap of water to the fuel in a clear container, shaking vigorously and then draining the water out from the bottom, the ethanol mixes with the water and comes out with it.
Going to be honest here, the chain wedged between the sprocket and washer was the last thing I was expecting.
This is something that typically happens when people put the chain/bar back on the saw after the chain/bar has been removed.
you need to do a video on how to sharpen a chain properly
Ah-ha! Mystery of the weird attachment solved! I’ve seen videos of people bucking and turning the saw sideways to measure the next cut. That makes me chuckle..
Liked to see the "foreign objects under mower decks" footage! Seen some strange stuff myself, fixing machines from neighbours. Bread stuffed in a mower carb was the most strange one for me, but then the owner told me he had a 3 year old that loved to help maintain the mower. I guess he or she did a bit "after hours" without Dad! 8^) Anyway keep smiling and have a Happy Thanksgiving. Cheers!
I have so many “look what we found under the mower deck” stories 😊
Oh, come on, that cub cadet had way more power than the rest of the riders..... I need to have a go. :)
Thank you!
You're welcome!
Great video - just when you think you have seen it all you realize that someone will prove that wrong. Hope you have a great thanksgiving and enjoy the races and you find a surprise in your mailbox that allows you to "take a stand" so to speak.
You!! I just received mail from you yesterday! This community of people just blows my mind!! I will show everyone what you sent me in an upcoming video! THANK YOU FOR YOUR TIME AND YOUR GIFT, STEW!
My favorites are the fuel sample and the battery😂!! Been following your channel since the start always look forward to the next one! Great job! Looking to get my hands on intake and exhaust blockers for pressure testing. Which are the most common ones I should carry? Cheers from Ottawa Ontario!!!
Hello Ottawa! I am planning a tool video - very soon! All we will talk about is all the tools in my cabinet :)
@@marriedwithsmallengines Awesome Thanks!
FYI. The wood length cut off device on that saw! On my 038 and others, I measure back from the tip and score a line on both sides of the bar. When cutting I hold saw on its side bar downside and touch the running chain to the wood. Then either cut and repeat or move down the log and mark others to be cut.
the freaking battery had my dying. haha
All of that 2 cycle equipment is definitely keeping you busy Erica
Sure is! And I love it! 😍
@@marriedwithsmallengines glad you are keeping your hands and mind occupied with all of work ahead of you 😉
Wow and wow. Looking forward to the lawn mower racing
Yes on the races 😊❤❤
Does adding aftermarket things to a saw void warranty,
It depends on what the aftermarket parts are. In this case, I don't see any reason to void the warranty (if there had been a warranty issue). But I'm not Mother Germany :) Final say doesn't always rest with me.
Happy Thanksgiving 😊
A simple mistake put the chain on incorrectly, sharp chain explained the fine dust, properly in a hurry then didn’t realise his error, a good habit is to slide the chain after tension ing the chain😊
A wonderful gesture not to charge him, repeat customers are important sometimes you let things slide😇
He is so pleasant to deal with so I had no problem giving him this one.
I had a Honda mower in the shop that won’t start. When i pulled the cord it was blowing bubbles out of the muffler. The tank was full of soap for a floor cleaning machine😂
Weird things happens here in Sweden to 😂
Haha, that's amazing!
Now this needs to be shared 🙂if only there was a vid?
Could you repair it or did this do to much damage to the engine?
Let's look at the races
G day from Waterloo That is nice of u to do that
Ths
I wish the fix on my MS361 was that simple. Local shop put a new carburetor on it and the first time I started it and cut, it would, that I could say, it would spit out the exhaust. Ran two full tanks through it with no problems and on the third tank after a couple of cuts, at idle it would shut off. Would fire back up on first pull and would make a cut. After 3 or 4 times it doing this, it shut off and wouldn’t start. Next two days and it still won’t start. Should be interesting talking to the guy this week about what’s wrong with it.
I love Stihl MS361’s - great saws!
I did a 2 part video about a well used MS361 several months ago!
Ask your tech: did he/she pressure / vac test the engine first, did he check that the tank vent is working, and did he install a new OEM carb or an aftermarket carb.
Let me know 😊
@@marriedwithsmallengines wow, I can’t believe you responded. I’ve watched all your videos since I seen your channel. This saw is awesome. The original problem with it was if it wasn’t ran completely out of fuel, it would leak fuel into the cylinder and it wouldn’t start. Changing plugs would let it start again. I was busy and I forgot to drain the fuel out of the tank and a few days later I was ready to cut a couple trees down and I filled up the tank and it wouldn’t start because I left fuel in it. Tried two new plugs and still wouldn’t start. Took it to the local shop and they said it needed a new carb. I completely agreed. I just talked to someone at the, not the guy who is actually working on it and their paperwork showed that they did put a new Stihl carb on it. The guy said that they ordered two and they will probably put that second one on, but I’m not sure. As long as I ran it out of fuel or drained the gas out of it after I was done cutting, that saw ran perfectly. Started on 2-4 pulls and just wouldn’t stop. So frustrating. But I know something was different the first chunk I cut off a tree, it was different. When getting to the bottom of the chunk being cut and letting off the throttle as it was coming down to an idle , it would spit. The sound. The guy at the shop asked if it was a backfire. I said it didn’t sound like a backfire to me, it was like a spit. Every time I cut a chunk, coming down to an idle it does it. If they ran it before I picked it up, they had to hear that sound. While I was cutting, I was like, maybe that’s the way the new carb works or a new design. I don’t know, I cut and do car audio. That’s what I do. I take it to the shop if I have problems, lol. Ran two full tanks, no problems and after a couple of cuts on the third tank it started shutting after I cut a chunk off and the saw would get to idle. But would fire right back up till now it won’t. Won’t even try. If I would’ve drained the fuel out like I knew I needed to, I would be using it today and have my brand new MS182 as a backup. But I only have the 182 today. But still honored you responded. Probably my newest favorite channel since I run 2 Stihl chainsaws. Just watched the 261 with chain not on the sprocket. That’s crazy. Don’t think I ever did that. I’d probably be embarrassed if I took my saw in and the problem, lol. Looking forward to the next video. Have a good and safe weekend.
You must laugh your self silly at all the stuff see and find my friend keep up the great work
Morning from Oz, Erica. Thanks again for the informative content. PS did u have time to discover what the round thing that tipped out in the fuel was from a few jobs ago?
Hi!, Yes, it was a piece of his fuel tank vent. There will be an update video about this saw - because it isn't over yet!
Ooh exciting (yes my life is dull😂) thankyou for replying seeing how how busy you are
I was embarrassed at the chainsaw shop in 2008, but the story is also a bit hard to believe. The saw had an issue that I could not figure out, so I brought it to the shop. I told them that the saw won't cut straight anymore; it is so bad the bar wedges itself in the cut and gets stuck, but the chain is sharp. The mechanic looked at the chain and said, "The chain is NOT sharp." So what had happened? I had just filed the chain, so I assumed it was sharp. Even while it wedged itself the saw still threw out nice big chunky chips. So no reason to think it was dull? The shop took the saw in, they could not find anything wrong, they just filed the chain for me. After I got it back I could finish my cut and saw what caused the problem. There was something in the wood, small stone, nail or something. I hit this object so that one row of teeth was totally dulled but the other row was unharmed. Thats why it was still able to throw big chips but totally pulled to one side. Almost impossible to hit something with that precision if you wanted to. So if I ever have an issue like this, I will examine and sharpen the chain myself and not make any assumptions.
By the way I was the person who made the comment about a prank. I did not mean you pulling a prank on us or the customer pulling one on you. There are a lot of weird and mean people out there so I think it is totally possible that someone put water in the can or the tank to harm your customer. Gas can being left out in the rain with the lid open is of cause also a valid explanation. And since we are both waiting on spare parts for our crystal balls we might never now.
An easy fix and some funny stories. Have a Happy Thanksgiving and enjoy your days off!
Thank you SO much!!
Thanks for the great content, would love to see more rebuilds,maybe more specs ie cc horse power ect, bar lengths should not be on this saw 😂
Haven't watched the video yet Erica but i'm panicking as this model is my new weapon and it's only had a couple of hours use. Lets see where this goes........
Edit, Panic over and to be fair although its never happened to me, i'd probably do it too. With regards to Stihl, their glove instructions are "handy". And in the UK we have a saying "There's none so queer as folk" I've been a cop for over 20 years and there's a world of weird out there. Stay Safe and keep 'em coming but consider more "story time" re the customers and faults. This has legs 🙂 and we all love a true one.
Nothing to worry about :)
My MS261 has a 0.50” .325 chain and Light 04 bar. Can I use 0.63” .325 chains and old rollomatic bar without changing the rim sprocket?
Yes you can
Nice video my friend 👍
Thank you, Friend! :)
I don't have anywhere new the volume that your setup has , We all have stories. Maybe whe should be uploading the weirdest things we see. LOL. Or maybe a saturday stream conversaition.
🙂I will talk to Ken
Hi Bruce!
If everyone wants to hear more stories, stop into Ken’s Small Engine Livestream Saturdays at 2pm!
" ... a dog leash -- thankfully not a dog." 🤣
Good !
Hilarious ending of video...
Idiots are so funny you gotta LOVE THEM!!
HAHAHA
Cheers from Croatia!!
Cheers to You!
Sod that charge him double 😂 just kidding. I had a MS251 in the workshop a few weeks back with the same problem, well in fact it was in for a new coil and the chain was in terrible condition but he said he had a new one at home to go on. So it left the workshop running great and he came back in the next day saying it would not start, and sure enough he had done what this fella had done, got the chain jammed between the sprocket and washer when he fitted it.
Straight away I noticed he had fitted a new chain and it would not rotate freely at all, then as soon as the clutch cover was removed there it was. 🤦♂️😂
I can not believe someone thinks this is a warranty claim, oooo hang on i have been working on small engines for 40 years, yep they sure do think they are ? :-)
I like the old style sprockets less chance of this problem happening for home owners who use there saw 1 or 2 times a year. Mac saws are a pain with that sprocket.
as far as the ones you seen, what saw is better? a 271 farm boss, a 291 or a 261 cm? is spending the extra 200 dollars on a pro saw worth it?
Hi! Yes, I would go 261 if it’s in the budget
@marriedwithsmallengines ok, if the 261 was not in the budget what would you get? A ms271 ms291?
Ole boy either got in a hurry tryin to get that new chain on or someone was distracting him,probably talking his ear off. It happens to the best of us. No harm no foul.
Customer error again!!! Well done you!!🍺🍺💪💪🤘
Thanks again!
I love my 261, but slipping off the sprocker is always a potential issue.
Happy Thanksgiving! Enjoy your weekend.
Thank you! You too!
a little FYI. For those people that use canned gas, DON't. I bought a brand new small Stihl chainsaw years ago and bought a can of that gas with the saw . For whatever reason there was no oil mixed with it and burned up my saw. Dealer would not replace or even repair because of that bad batch of gas. Only chain saw I ever ruined in 30 years of cutting firewood and trees. I now never use ethanol gas in my small engines , and never canned gas.
somehow 2 shops sell 372XP's and i want to know if its a good plan to buy one (cuz i think they're gone or something)
16:30 What you do is, you go get a container and put in one medium and one heavy for him and charge him and send him on his way?
The containers are already sitting there. He didn't want them, he didn't want to spend any money, and he didn't want to talk to humans. There was no winning that one.
@@marriedwithsmallengines I think you are mistaken, I think he needed someone to do a simple task like mixing that for him and if you said "sure we can figure out a mixture of heavy and medium" and give him some positive words mixed it and he would get what he needed. I was not there so I don't know, but sometimes it is not the item or the (robotic) service people need.
I guess it doesn't mater what industry it is, people everywhere make embarrassing mistakes. In the 80's I went to a customer account where a secretary complained her computer monitor had quit working that morning. When I got there I opened the case on the monitor and a few seconds later I informed her that she needed to find a new home for her plant besides on top of the monitor. She seemed a bit puzzled since her plant was not there when I came in and she asked how I knew she kept her plant on top of the monitor. I told her the same way that I knew that she had watered her plant that morning, by the small puddle of water on the monitors mother board. That was a pricey mistake on her part as the company I worked for had a policy that billable calls were charged $200 and hour with a 2 hour minimum and that was 40 years ago.
Wow! :)
Electronic Saw: are the electronic saws easier to start than standard. Any problems with electronic stihl chainsaws electrics. Thank you for great video.😊
Some of the crap you shown id be so embarrassed to show my face back up because of something that simple as taking a shoe out LOL. Id feel stupid LOL. That one cracked me up LOL. Happy thanksgiving and i hope you have a great Thanksgiving 😉
Mistakes happen - god knows I've made mistakes too. I don't hold it against them :) Just a gentle tease now and again.
@marriedwithsmallengines haha very true, mistakes do happen
What's the difference between a MS 261 and MS 261C? I own the 2018 MS 261.
Any vids on any brand of saw that when tipped bar down at idle it will within 2 second stumple and die. It will start right back up at bar Horizontal but will repeat the scenario when tipped bar down. For reference it’s a walbro WA19A carb. On 1977 Poulan Super XXV Micro.
I'm sure we will have coverage of this in an upcoming video.
Operator error. My guess is, customer installed a new chain, etc. I would be so embarrassed 😳.
I have done this same thing, although I did catch my Mistake before I took it for service 😅.
Hard to believe people are so inept they can't even check if something is obstructing something that's supposed to spin at high RPM!
Looks like they were trying to clean up cover up for warranty. Got all those doo dads on there but didn't route the chain . You see that all the time and keep a straight face explain it to then
I’ve Seen That a Lot Myself 😳😀😊 I’ve Even Seen One So Bad The Crank Was Grooved Out By The Chain 😭 That Battery and Underwear on The Spindle Lofl 😂😂😂😂 I’ve Seen Crazy Things Myself “Happy Thanksgiving “ 😎👍🏼
Thank you! Thank you SO much for watching and commenting! Your always here, every video, cheering me on!!
He should get 10/10 for a sharp chain, I guess WCS don't make a Bark Box for that saw!
Hi. Can I send a saw in for service?
You can email me at
Marriedwithsmallengines@gmail.com
Awesome. Whaaaaaat
Just out of curiosity how much do you usually charge for a minor user induced issue like this?
Nvm, got to the part of the video where you said you weren’t gonna charge him
Maybe he used the mower to cut to wire to the right length for the battery ?? 😂😂😂😂
Gotta love those easy fixes, but it blows my mind that people use this stuff and have absolutely NO clue about how it works or how to troubleshoot.