Home Depot Order Fulfillment Associate, Employee review, Packdown shift
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- Опубліковано 21 лип 2020
- Hey guys, I just wrapped up my time working at Home Depot for the summer as an order fulfillment associate. This is just a quick overview to give you insight as to what to expect when going into your new position. I also briefly cover the hiring process and what you'll be doing if you work a packdown shift. I hope this is helpful! Leave any questions in the comment section and I will get back to you, thanks!
I know this video is two years old but I feel it’s still relevant. I just got hired for this job and you answered a lot of questions for me that I no longer need to ask in the store during training. Thank you for making this content and for having a positive attitude and encouraging others. You’re a good UA-camr.
I also just started this position and this video helped me a lot.
I’m a loader at my Home Depot. Lemme tell you, the amount of stupid customers I’ve encountered is just mind blowing. For example this one guy expected a 6ft tall refrigerator to fit in his tiny little BMW 4 series. Like seriously how are those people able to still be alive
😂😂😂
lmao
bruh XD LMAO
Sounds like some members of Home Depot management team...
Fr. And then they expect US to try to make it fit. Like no, so you can sue us when your car gets damaged?! Get the fuck outta here. LOL.
I have my second interview today for this position!!! thanks for your review and info✌🏼
What did they ask you in your sec interview ?
I’m a deliveries associate and i can surely say that some people order half the store in one bopis. Usually in when we have deliveries/will calls, they are bigger items such as 200 sheets of drywall/lumber which is very time consuming. At my location, we are expected to load as well which makes our department the hardest in my opinion. You’re constantly on you’re feet. The good part is, that you learn a lot about the products as well. You also get to realize the stupidity of some people.
Thank you for this, I've been considered for the job and I wasn't sure going into it what to expect
Just got the job today! Really looking forward to it! Thank you so much for the info!!!
how was it lol hard?
@@R2berto it’s fairly easy
@@4h_rm374 on the website what is the position called
Hey! I see this comment is a year old. Did you like it? Are you still there? I got called in to be and associate for the position. Do you think it's good for a small women to do??
That's what I'm about to start doing, I go in Thursday, and came across your video for tips, very helpful 👌 thank you
I’m glad you found it helpful 👍🏻 best of luck
@@anthonymurphy8458 how do I pass the interview 🤔, what kind of questions do I have to worry about?
Joe D. They asked questions regarding difficult situations you’ve had to deal with in your life, situations where you had to pay close attention to detail, what you think your strong suits are, etc. Just 5-6 questions like that
You still working there?
@@petermendez707 yes
I have a job interview tomorrow 😳 kind of nervous, watching your video give me the tools of not being nervous. 2/16/21
I’m glad I could help!
I went to my interview, and guess what..!!
I got the Job 👏🤜😳🤛 watching your video help me being me and just relax.. gracias amigo💙✨
@@mariaTorres0802 how is it
I’ve been working in deliveries for a year now and gotta say you’ve explained the position pretty well. Your store having you guys pack down is messed up though, that shouldn’t be what delivery associates need to do.
Thank you! And yeah it definitely wasn’t ideal having to juggle both in the early mornings before other delivery associates came in
when I was freight, we watched the training videos at night. Fell asleep so many times
I have a interview Tuesday for the job you did the video help thanks a lot
Thank you! I hope it went well.
I've been cross trained in paint, hardware, will be moving to TRC on the 7th but until then I'm working deliveries. Your video game some good advice.
Thank you! I’m glad it helped
How's tool rental going? I heard that you have to clean and repair the tools when returned, including if someone rents the sewer line cleaner, I wouldn't be looking forward to cleaning that thing
You described the job very well, im two months in now. My store is super short staffed on delivery associates so the job is very demanding. I imagine if we had more employees the job would be way more enjoyable
Is this job seasonal?
Thank you so much for your content.
Right now I'm doing at fulfillment very much like you describe your work. Sometimes it's hard to finish the order. Sometimes it's easy peasy lemon squeezy.
Anthony & Duy
I've been considered for a position (see cut & pasted from email received below). Sounding like the PRO DEPARTMENT so sounding like big unwieldy heavy items like cinder blocks, paving stones, concrete/cement bags, drywalls which wouldn't be problem if it isn't for an upcoming surgery for fixing an injury due to lifting big heavy items...so I think I should turn down setting up digital interview they want me to setup (& wait for some lighter positions...I also applied for cashier & customer service/sales)?? Also from cut & paste below sounds like I will be driving a Ford F250 truck to customer places also...will I be unloading all by myself or will I drive with another coworker so both of us can unload customer orders? Appreciate any reply so I can respond to their interview request
DUY TUAN: ở Quận Cam ở Nam Cali không vậy bạn?
CUT & PASTE:
Home Depot would like to conduct a digital interview with you for
Position: PRO FULFILLMENT ASSOCIATE
The Pro Fulfillment Associates are responsible for pulling and loading orders onto the F250 trucks, delivering orders to customer location and unloading orders in addition to following all safety and policy procedures
You are awesome for this Sir!
i work fulfillment at lowe’s, and it is crazy how much in common that lowe’s and home depot have with each other. almost everything is the exact same.
😂 same grind, different aprons
fr but damn the work we do as associates is crazy
Man I’m a delivery associate and my shit is 3-12 and no one is there with me past 6. So 6 six hours getting orders from receiving, from the back aisles, bopis and delivery’s. It’s tough but you kinda have to get them done cause people depend on you to get them done. I wouldn’t say it’s pressure. But it gets you anxious to get stuff done.
I would say the things I like most was you have “more” freedom to move around than a specific department. You can go outside walk around etc. having a good team with you that you can get stuff done and fuck around at the same thing is amazing. My store specifically has a lot of people that have the same mindset and all the dark jokes.
The things I hate most though is how if you don’t get stuff done or someone from the shift prior didn’t do anything and then you are loaded having to carry and then get held accountable cause your by yourself for 6 hours trying to get everything done does start to make you not want to work cause it’s just unfair. I have 5 people on my team 3 full time 2 part time.
do u get paid more for else fk that
@@doomslayerforever2858 no, Since i posted this i am now 7-4. But on top of orders i also do lumber recovery. Making 17 instead of the 15.50 i was making before(i didnt get 1.50 for changing, its just from yearly raises. But back to it, ontop of doing 2 jobs i get 17, overnight freight gets $19. My overnight manager says i can get at least $20 for doing just lumber recovery alone ontop of doing my job(which is slow since its winter). I just never see my store manager to ask.
Thank you for sharing your experience....
Today. I received a offer from home depot regarding this job opportunity. I am watching your video. Thank you for sharing your thoughts and experiences.
Thank you for this video man very helpful
Of course! I’m glad you found it helpful 👍🏻
Anthony Murphy is it paid training too?
Yes you’re on the clock when you’re watching the training videos
Today's my second day in OFA and im kinda nervous because I don't really know where items are but at the same time my team is pretty helpful, I just hate strapping down orders for delivery
Yeah it took me a couple weeks to get a good idea of where most things are in the store. That just comes are you pick more and more orders. And yeah, wrapping and strapping orders for delivery was one of my least favorite parts of the job 😂
I’m starting tomorrow, where exactly is the delivery department? Was never told where I’ll be working
seems a different experience depending on location, my experience was absolutely horrible, bullies on staff; management had to be complacent of it as there was many complaints, safety gets thrown out the window when ever a supervisor or manager felt like it, if you stand up for yourself you will not be working there much longer
Just got the job, good luck everybody
Thank you
How’s it been going
Got a interview on Wednesday 😬
@@juliopedraza3364 how’d it go
I hate jobs
went in for my interview last week for the position, I'll be getting notified this Wednesday on if i got the job!
update?
@@sethkang4410 got the job, worked 18 hours my first week, no drug test.
working Temp Order fulfillment rn.
@@DBXClanOfficialUA-camChannel i work here before. i applied again after few months of taking break. they made me wait for like 20 mins they probably hate me or something. i said man fuck it. i walk away said bye to homies and i aint coming back. that some bs
@@sethkang4410 hm, I've had a good experience so far.
@@DBXClanOfficialUA-camChannel What kind of questions did they ask in the interview?
Thanks, I just got hired for the Job
Hey thank you for this video, I was wondering what could they ask you in your second interview ?
I applied for this position but my application just says pending 😔
I want to see what we going to be doing at the Home Depot Order Fulfillment?
So do I, I want to expect this in case if I get hired
I’m actually got to do training today
I have a job interview with Home Depot and this is the interview I have to show up for?!?! I am glad I came across this video and I have an interview on Monday next week. I hope I get the job.
Mine is a seasonal job for 120 days. Especially with the pandemic. It's a temporary job.
I hope it goes well! Good luck
@@powerofroses1670 can you ask them to go longer than that? Like ask them to stay full time, or got to a farther extended period of time working at the job?
What would my daily hours be like as a part time worker?
Deliveries is lowhand the best job in the store. I used to be lumber and I quit because of shortstaff,overwork, costumers, etc and they call me back and offered me deliveries, havent left since.
11 bucks an hr is rough
I have a job interview as well on Tuesday at 1:30pm, Also I have school coming tomorrow and I have spanish class this Tuesday at my college at 3:00pm
So long as you aren’t waiting long to be brought in for the interview, I’d say the interview process won’t take longer than about half an hour. They may ask if you want to begin watching your training videos right after the interview but if you’re busy you can schedule another time to come back.
@@anthonymurphy8458 when it comes with watching the training videos, is it online or in face-to-face.
They’re videos on the computer but you have to watch them on site at the store
@@CrisGarcia6 did they drug test ? If they did was it urine or swab test
@@Jenniferx-su6pw it should be a swab
Any tips for a new employee? I start training soon and the whole scene is very unfamiliar to me. The whole anti-union thing freaks me out even though I have no bad experiences, even if the employees and managers are nice admittedly, no union feels like a red flag.
I’d say just go in with an open mind and don’t be afraid to ask other employees for help! It may be a little bumpy when you’re first getting into things but I can guarantee you’ll have the job down within the first week or two.
@@anthonymurphy8458 Thanks for the help. I'll be sure to talk to my trainer today, lol you caught me juuuuuust before I had to go to work.
I’ll be honest, I’m very anti-union for myself. And maybe it is because I have been approached by very strong sales tactics from union reps. I worked at Kroger. It is unionized but they try to strong arm you into joining them. I said no but they kept giving me worst case scenario and telling me it’s almost mandatory. Felt like I was talking to a detective. I still said no but the union rep wouldn’t let up. I’ll take my chances on a part time job. No reason to give my hard earned money to a union. I need my money.
Thanks !
I applied around ten times and I haven’t get hired , wich type of ritual do you do with that blue blanket hanged on the wall , is that Scientology , what’s the trick
Ayo, when you was working this position, did you just drop off the order to another department or did you have to talk and be in charge of giving it to the customer? Id like to stay to myself and not talk as much as for my anxiety.
There were a few racks in a specific aisle where I would stage the order so more often than not, I wasn’t interacting with the customer. If the store was busy I did have to grab the orders and bring it to the customer but that only happened every now and then.
Good clip brother! I'm getting ready to apply there. You said you worked 9 to 6, so you got an hour lunch? and is lunch paid or do you have to clock out and in? And I know you can't say what store you were in but can you say what state you were in? Thanks and good luck to you as well.
Yeah I had an hour of unpaid lunch. You have the option of picking a 30min or 1hr lunch. I was working in NJ! I’m glad you enjoyed the video!
how much were u paid im in nj also@@anthonymurphy8458
I can get get my schedule on any of the apps or website
Yes there’s an app called Workforce that you can sign into and it will have your schedule and you’ll be able to request off, etc. on it
Is this the same thing as pro fulfillment associate
I am an order fulfillment associate. Most of the time I have to pretend I am doing something because there is like three of us at any one time and maybe one order every half hour.
I go help customers most of the time. I get myself in some stupid situations like having to get a pallet out of the overhead in the middle of the day. lol.
That sounds lit lol, I have an interview for it wensday, you still doing it and how is it now?
@@edmondcani7982 I went back to plumbing. They started not scheduling enough people and the work was too physical for my bad back.
@@mysterybuyer3738 oh snap😪, I hope my experience is better cus I’m only 18😭, I’m about to graduate and going to college for computer science so imma just see if this is good or not to do part time for now
@@edmondcani7982 Well all I can say is your experience will depend on your store and it's management. Not all Home Depot's are the same.
It includes how many people that specific store hires and the hours they are assigned, or if they can find workers at all. I wish you the best of luck.
i don't see this job online... all over tiktok, it says apply for store support, the only thing I'm afraid of is the interview and asking them if I can only do ofa (Order Fulfillment Associate). so what should I do
Anthony Murphy?
I originally applied for a different position and when I went in for the interview, they told me it was actually for the order fulfillment position (Kind of weird). But maybe you could call your local store and see if they have a specific opening for OFA if you don’t see it online. Also, there’s no need to be worried about the interview. It was super lax and they just ask a few simple questions about yourself. The staff at my store were all so nice.
@@anthonymurphy8458 i tried calling my local store and it kept saying that the operator is not available and it hangs up.
My biggest concern is I can’t lift things that are crazy heavy (bags soil and paving stones, etc). Is this expected of me or can I get the dept employees to help?
hi i just started im 5’4 130 lbs and honestly the worst things to lift are probably the drywall and some of the doors but you can always ask for help from the other associates on the floor everyone’s super friendly
ask for an easier dept. I'm hoping to get assigned to indoor garden/bug repellents/cleaning supplies/ paint, they are all located next to each other. MY 2nd choice is power tools, and 3rd choice is electrical. Some of the departments I would avoid is cashier, service desk, lumber, tool rental, lot tech. Just my opinion, unlike other jobs you can walk around the store and get the feel for it first.
lot tech the same as lot associate? what about freight receiving? i want the best pay but easier job@@jlc7300
do you or anyone know about an office associate? I have an interview for it but didn't apply for that position.
I’m not sure what that position is unfortunately
I start today doing night shifts in the freight department working 8hrs and a lil nervous
Oh and getting payed 17 an hour which ain’t bad I hope you think and plus when I got my interview they didn’t even ask me questions they hired me on the spot and had me going to work a week after which today I’m starting my first day I hope it goes well
There’s nothing to be nervous about! It won’t take long for you get the swing of things and get to know everybody. Plus, you and the team have the whole store to yourselves for the night shift so it’s a lot more lax.
I’m starting tomorrow and I don’t really know where the delivery department is, where is it exactly? Or what happens when I start?
There’s no specific location for the delivery department, you kind of work all over the store. On my first day I just checked in with my manager and she linked me up with a staff member that trained me for the day. Otherwise, I would go in, get a phone, and get to work.
In order to drive the forklift do you need to have a license? Or do you just need to learn how to drive it. How does it work
Yeah you with need a special license/certification for it. I’m not sure about specifics but your management will better be able to explain what you have to do. From what I’ve heard, it’s not a long or difficult process
your ASDS will issue online training courses for it, you can ask for which ever ones you wish to be certified on (reach truck, forklift, order picker, electric pallet jack, pacer) and then after you have taken the courses you would partner with an equipment trainer in your store and they will have you drive around and move some pallets and then if you do good they'll sign off on your checklist and your ASDS will give you a license.
@@ElectronicsForFun does this increase your pay by getting a license?
@@zl707hp no it doesn't. I am licensed on all of the machines and I am a trainer, and they didn't give me a dime. however! if you can acquire enough skills for your managers to think you're valuable they will give you a raise, you just have to ask for it. if you want more money you either have to climb the ladder to management or work hard and demand more money. there was one women in my department who had been with the company for 22 years as an OFA and she made more money that all of the supervisors. if you have skills and tenure then you become very valuable. there is a lot to learn and most new hires are completely worthless because they are still too green to work alone. also the longer you stay with the company the better the benefits get. they stopped doing it awhile ago but I think they just reinstated it, so if you stay with the company for 10 years they give you like $5k cash and 20 years they give you $10k cash and then it's like $5k for every 3 years after that. they also give you boat loads of vacation time. if I wanted to I could disappear for a month and a half and still get paid for it because I have so much vacation time. home depot is a great company to start a career because there is so much potential there. even if you don't aspire to anything if you stick with the company long enough they'll take care of you.
@@ElectronicsForFun Thank you for your time and reply 👍✌
Do I have to know how to drive a pit? Because I honestly don’t and don’t wanna drive pits
It’s not a requirement but I would strongly recommend getting the licenses if you plan on working there longer term. It just becomes a big inconvenience when the store is busy and you have to find and wait for an employee with a license to grab something you need to complete an order.
So I sent my application and got an email saying I’ve been picked to move to the next step and I had to click a link to answer a few questions. After I did it said it was reviewing. Then later I got an email saying they reviewed my info and would like to offer me the job and it had a link and said to click it to accept the job but when I clicked on it and put my last name and zip code, it said the same thing as the last email saying they are reviewing it so it was the same link. What should I do?
Yo bro same thing with me and I was thinking on calling and letting them know ?
Did you figure it out or get any info about it ?
@@IsthtNoel the link ended up working but said they didn’t need anyone in that position and they did end up sending another email and I answered the questions then it said that they didn’t need me or sum so I gave up
@@dominicstemmler1357 damn by any chance do you remember how long it took for the link to start working?
@@IsthtNoel couple days
Thanks.
How many hours do a full time employee work at Home Depot?
40 hours
what area is it under?? cause i’ve been trying to apply and i cannot find it!
Store support.
I'm a supervisor..I need some good help
It’s $15 per hr in ny
lucky you! I guess it's because things are higher priced there.
I got a merit raise in the first month
19 over hete
Does this job have anything to do with cashier or anything to do with register
no, not order fullfillment.
I have an interview in 5 hours do i have to bring anything?
I didn’t have to bring anything.
did you have to bring anything to the interview? im nervous to just got a notice as well
Nope not that I recall! Just myself. And there’s no need to be nervous! It’s a pretty quick and easy interview
They told me to bring ID (washington state) but I dont know if its different for other states.
@@Lex-i thanks for your reply they didnt ask me for anything although i just got the one interveiw still awaiting to see if i get called for the second
@Glam Doll i brought it just in case suprisingly was never asked for it, guess i didnt make the cut
Would you say the job would be hard for someone who is skinny and isn’t really built?
No that won’t be a concern. Of course there are some products that are heavy and you’ll need an extra hand with but most associates seem happy to help. Our store had order pullers of all ages (one in his 70s) and body types. You’ll be fine!
it's easier if you have some upper body strength but it should be much of a hindrance for you as long as you can endure the labor.
I do 12 push ups every day to keep my upper body strong.
how were weekends for part time?
I worked full time and had off on Sunday but Saturdays were the busiest day. It made the day go by faster though
11 an hour what??!! There paying me 15 an hour in texas.
Yeah it definitely wasn’t ideal. I’m sure they’ve increased the pay since I’ve left though to compete with everyone else in the area.
I’m a small female only 5’2 and I got this job I’m nervous
How'd it go? I'm a similar size, they want to interview for this and I'm not sure?
yeah same im so nervous
@@ItsMiracleeedid you do it? if so how is it?
@@prodigalsondibo I already had three jobs after that, homedepot sucks
Its 13$ an hour in south carolina
I guess I’m moving to SC!
Started at $14.50 in PNW, covid bonuses then the perm raise bumped me up to nearly $17 ;p
It’s $13 in NewJersey also
16.50 an hr in Los Angeles for OFA. I'm guessing its the recent wage increases they made in November last year.
think its 17 now idk i need a job 17-20 is good eniough@@joshuabindhammer5208
Is it required to get certified in the various machinery? I don’t particularly feel comfortable operating them
Not to my knowledge, no, but depending on what department you’re in (lumber for example) it would be highly recommended to get your license asap to make your life easier
It depends. Back in the day when I was delivery puller I had to learn equipment before I could even try to get the job.
These days with the new system they seem to not require it. In fact out of 5 pullers only two of us have licenses. The others don't. They are in no hurry to get licensed either.
While not required at some stores, I heavily recommend you start off getting a Ballymore Certification. The Ballymore Drivable Power Stocker Lift is a super, SUPER useful piece of equipment. If it's a heavy box that you can't get down with a rolling ladder, you're gonna wish you had a bally cert in order to get it down. I understand not being comfortable, but the Ballymore is a great piece of equipment to learn on, and it's pretty fun.
It doesn't move fast enough to pose any serious danger, has many safety interlocks, and helps you build confidence in operating. If you can work up the mettle needed to get trained, I promise you'll likely appreciate the ballymore the moment you need to get down an item that's in the overhead.
@@raeyner makes sense, thanks.
Where did you work? Like the state
New Jersey
Does warehouse associate or fulfillment have full time?
Yeah I worked full time as an order fulfillment assoc.
@@anthonymurphy8458 can you have fulltime on day 1?
Yeah when I got hired I started full time so once I was done all of the training videos, my official first day of work was 9-5. I was with another associate for 1-2 hours while he showed me the ropes and then I worked the rest of a full day.
@@anthonymurphy8458 oh ok thank you so much
I work there but I’m a cashier being a cashier is hell
I've heard horror stories. My mom was a cashier at home depot and said the customers are rude.
@Brian David what the hell does that mean
That's why Home Depot has a cashier respect month 😭
Be careful, my mom was a cashier for 8 years at Home D. people are sneeky and try to stick other items inside of pipes, boxes etc. and store security can see you from the cameras.
Do you remember what questions they asked you
They asked questions along the likes of “what’s your greatest strength,” “when was a time that you stood up for what was right,” etc. I forget the exact questions but it was 4-6 questions about myself pretty much
How old you have to be for this job I'm 17
You should be good to work at 17 👍🏻
Weekly or bi-weekly pay?
Biweekly
How many hours and how they pay ?
I was on the full time schedule so I was working 40 hours with the opportunity for overtime. Starting pay is $11 but from what I’ve seen, if you work hard and show that you’re interested in taking on more responsibility at the store, you’ll have the opportunity to make more
I have interview for order fulfillment associate and I just want to know like how much they pay an hour and how many hours do they give ! I use to work cruise 🚢 and they give me like 40 hours and $15 an hour.
My store was more than happy to have me working full time, so I don’t think it’ll be a problem working 40+ hours there. It’ll start at $11/hour. There’s also a covid bonus the more hours you work
I they put me as order fulfillment associate but I want part time. I do not know about driving a forklift, I have never drive it
i hear its now atleast 17-20 idk@@anthonymurphy8458
I feel that a lack of a union is a good thing!
good and bad, unionized companies take a chunk out of your pay for union dues, but it's harder for management to fire you.
Could I wear a long sleeve shirt? I’m going in for training tomorrow
Yeah I’ve never heard anything against doing so and I’ve seen other associates wear long sleeves
Alright thanks man!!
@@chriso74 I wear long sleeves all the time and I work at Home Depot as well. :3
i remember having to pick 2,000 pickets 😂
BOSS orders, DELIVERY, and WILL CALLS here were insane
That's just 7 bundles of pickets use the SDFL.
Did you get a store employee discount?
Employees do not get a discount unfortunately
you get discounts on stuff from other companies like cheaper phone bills and car insurance and special deals on stuff like computers and what not, but you don't get a home depot discount.
Ok thanks
I heard they use to give employee discounts but people took too much advantage of it and they stopped.
Can someone, anyone, make a short and sweet video? Anybody?
This is so mean. He took his time to create a video to help people. You make it then.
Be nice to customers don't be like most of the shitty employees with rude attitudes only there to collect a check but hate their job after all without customers we wouldn't had a job. Welcome to the family 👍
Okay Home Depot manager trying to be a propagandist lol
Do they drug test?
I did not get drug tested.
Dude, 11 an hour is way to low!!!
The customers are the worst .
Not a good company to work for