YOU ARE A GENIUS MY FRIEND. Three years of fighting with the fridge door and nagging from the wife and half a day of UA-cam searching and I found you my Saviour!!!!
Had the same problem. Massive thank you for the idea. I used a couple stainless washers as spacers and got the same result. Big thanks! Works perfectly and so easy.
Jerry… you are my hero!!! Been struggling with the same issue! Your solution is BRILLIANT!!! This morning in 10 minutes I was able to fix the door!!!! Love people who are intelligent and “out of the box” thinkers!!! You are correct, this should be in the manual!!! Bless you!!!!
Hey Jerry, thanks for this helpful suggestion. Had the same issue and your method worked great. Another option, which would be far more annoying to deal with, would be to put washers/spacers in the lower door hinge. Fortunately this was a much simpler and quicker fix. You are appreciated!!
Well dah! I feel like a stooge for not thinking of this! Instead of raising the left door (stupid design IMHO) of the refrigerator, lower the 'catch bracket'. I used a thin rubber (or metal) washer instead of the cardboard shim. Works great!!!! Thanks for the obvious tip! I never did understand leveling the door via the refrigerator levels!😀
I've had this problem for quite some time.. I too tried the adjustment at the bottom of the fridge which didn't work. With this trick the problem was solved. It only took 10 minutes to do! Thank you soooo much for posting this quick fix!
Thank you, thank you, thank you! I got my Kitchenaid fridge 5 years ago and the door has never closed properly. I live in a rural area - only one guy that services appliances up here. He came and fiddled with the door, didn't solve the problem. For 5 years I've been having to manually flip the mullion to get the door closed. So I tried this trick - cardboard wasn't thick enough but I had some wood shims that were very thin at the one end so I cut a bit off the end and inserted it to lower that one little piece and voila! My door closes perfectly now.
Your brilliant, had a repairman tell me to adjust the bottom to fix it and I said that doesn’t make make sense, so I’m so glad I found you On UA-cam. Bless you.
Thanks Jerry. Mine was a loose screw. on that top piece that catches the hinge. I have tightened it and the fridge seems to be fine. Thanks for your help. I would not have known where to even begin without your video.
Thanks for the video and easy fix. We had the same issue for a long time and was getting harder to close recently. Thought I had to get a repair person to adjust the doors or something and spend $$$. Glad I found this tip!
two years passed but if anyone watching this: to move the door up and down there is 1/8 hex bolt under the door, you have to use allen key that came with the fridge to put on the handles and put it in from the bottom (not all models have this) this way you wont need to shim the catch and the bar (mullion heater) will sit higher
Thanks Jerry! I adjusted the legs enough to where it barely catches the mullion into the mullion channel. I then stacked some cardboard and placed it exactly how you did it. Works great! It catches and closes now.
You should be able to adjust each door individually with a hex key/allen wrench. Open the bottom freezer; look under the top refrigerator door you want to adjust on the hinge side; use the hex key on the adjustment screw. Clockwise will raise it, CCW lowers it. Leveling your doors this way ensures your gaskets seal properly. If you open the top and bottom doors there should be a sticker illustrating how to do this right on the refrigerator. This may be all you need to do to have the left door close properly. YMMV
This model actually does not have the adjustment screws. It seems that many people have it and have the same problem. Certainly , some models have the screw to adjust the doors ( which would have been the smart thing to design in ). I have had to purchase a new refrigerator after about 4 years - for the same one because I like the way it looks and fits in my space. It does not have any door adjustment screws either , so if I have the same problem , I’ll be watching my video to fix it 😂. So kitchen aid obviously did not watch my video to fix this in the 4-5 years since the last time I bought one of these
@@jerryweed4123 That's nuts if there's no way to adjust the door heights. It's been pretty standard maintenance for the French door style for a long time since they tend to sag over time. Perhaps the adjustment procedure is different and in the manual? My KitchenAid french door style has these screws. The biggest problem I had is they seem to be a non standard hex key size so I had to hunt for the right one in my loose screw/odd tools draw. We actually got all KitchenAid appliances and are pretty disappointed with all of them. Wouldn't buy again for sure. Well good luck!
Dude thank you for this.. The feet thing just wasn't working and when it was close it would get off balance as heck. Few pieces of cardboard and it finally shuts as you'd expect!
I LOVE you Jerry! Thank you SO MUCH for making this video!! I’m going to try the cardboard. I had a messier idea and thought I shd look up what other ppl have done.
Thank you! Same exact issue. We just moved into a home with this refrigerator and struggled with a faulty left door for a couple months. Decided to search for a resolution. Fixed in 5 minutes. Shame that KitchenAid offers no fix to raise the left door at the door hinge.
That's great thank you. call to repair guy out to fix a broken bar he replaced the broken bar but never made any adjustments so it's doing the same thing it did before the bar broke last time. I was thinking about using some nylon washers on the shaft of the door hinge this seems like it would work very well too.
The doors on most of these side by side fridges are not adjustable, even though some of the owners manuals say that you can adjust the height of each door with an Allen Wrench. Just lowering the door catch was a great solution and worked perfectly.
I have this exact same fridge. It's very annoying because the owner manual does suggest that there is a door adjustment hinge pin which you can adjust with a 1/8 hex screw. But the screw is NOT THERE on my model. This is a subpar fridge by KitchenAid.
It's absolutely awful that these appliances cost $3K and up and to have to remanufacture a purchased refrigerator is downright absurd! What about seniors without the knowledge you have young man? Now I have to pay a serviceman to come and finish installing, and doing a factory remake.
Its bad enough the door height isn't adjustable on this particular model, but total design flaw that would have easily prevented by adequate quality control. That bar barely caught the latch on my fridge when it was new, after a few months started having this same issue. I thought there had to be a way to just adjust the door height but there is not.
can also tell you if a Whirlpool Door with the ice maker and water dispenser on the left door won't close and seal properly-- CHECK inside the door where the light switch makes contact. It took me about two days of examination trying to figure out what was wrong. The door "acted" like it was out of square but what had actually happened was where the door rocker switch made contact with the door, it created an indention in the vinal of the door, thus keeping the switch from compressing properly, forcing the door ajar and the Ice maker and water dispenser to not operate, It would depress just enough to keep the "open door" light from coming on..
Thank you for posting this. I had the same problem. Repair guy took the door off and put washers on the bottom hinge to build it up so that it would catch. I like your idea. Now my alarm doesn't work. Have you got a fix for that.
Mine is brand new and doing the same thing . My door you can left up on it but then it falls back down. My son has Hisense 3 months old to and does the same thing .
Ha, as you can see, there is no room for beer in this fridge if you have a family. It is merely an expensive condiment cooler and display case. I have another regular size fridge in the garage for beer and all the stuff that won’t fit in this freezer
YOU ARE A GENIUS MY FRIEND. Three years of fighting with the fridge door and nagging from the wife and half a day of UA-cam searching and I found you my Saviour!!!!
Had the same problem. Massive thank you for the idea. I used a couple stainless washers as spacers and got the same result. Big thanks! Works perfectly and so easy.
Thank you! You saved our fridge!
Just found this video after wasting an hour trying to find a way to level my left door. Great hack, thanks for posting this!
Jerry… you are my hero!!! Been struggling with the same issue! Your solution is BRILLIANT!!!
This morning in 10 minutes I was able to fix the door!!!!
Love people who are intelligent and “out of the box” thinkers!!! You are correct, this should be in the manual!!! Bless you!!!!
Jerry, this worked for me. Thanks a bunch! Your 10 minute saved me the $350 a repairman was going to charge to replace the entire inside panel.
Hey Jerry, thanks for this helpful suggestion. Had the same issue and your method worked great. Another option, which would be far more annoying to deal with, would be to put washers/spacers in the lower door hinge. Fortunately this was a much simpler and quicker fix. You are appreciated!!
Well dah! I feel like a stooge for not thinking of this! Instead of raising the left door (stupid design IMHO) of the refrigerator, lower the 'catch bracket'. I used a thin rubber (or metal) washer instead of the cardboard shim. Works great!!!! Thanks for the obvious tip! I never did understand leveling the door via the refrigerator levels!😀
I've had this problem for quite some time.. I too tried the adjustment at the bottom of the fridge which didn't work. With this trick the problem was solved. It only took 10 minutes to do! Thank you soooo much for posting this quick fix!
Thank you, thank you, thank you! I got my Kitchenaid fridge 5 years ago and the door has never closed properly. I live in a rural area - only one guy that services appliances up here. He came and fiddled with the door, didn't solve the problem. For 5 years I've been having to manually flip the mullion to get the door closed. So I tried this trick - cardboard wasn't thick enough but I had some wood shims that were very thin at the one end so I cut a bit off the end and inserted it to lower that one little piece and voila! My door closes perfectly now.
Thank you so much, brother. You literally helped me just now
Your brilliant, had a repairman tell me to adjust the bottom to fix it and I said that doesn’t make make sense, so I’m so glad I found you On UA-cam. Bless you.
Amazing. All I needed to do was loosen the left screw on top. Didn’t even need to put the cardboard in! Genius thank you!!
Dude - good fix! I realized the same issue. Was looking at adjusting doors and saw this. Much easier!
Thank you so much for this! Our door would not close for weeks on its own! We did everything! THIS did the truck! Amazing!
Thanks Jerry. Mine was a loose screw. on that top piece that catches the hinge. I have tightened it and the fridge seems to be fine. Thanks for your help. I would not have known where to even begin without your video.
Thanks for the video and easy fix. We had the same issue for a long time and was getting harder to close recently. Thought I had to get a repair person to adjust the doors or something and spend $$$. Glad I found this tip!
THANK YOU VERY MUCH!! My mother had this problem - worked like a charm!! Save alot of money for my 90+ year old financically!!
two years passed but if anyone watching this: to move the door up and down there is 1/8 hex bolt under the door, you have to use allen key that came with the fridge to put on the handles and put it in from the bottom (not all models have this) this way you wont need to shim the catch and the bar (mullion heater) will sit higher
My model doesn't have this. Stupid that KitchenAid wouldn't include this on all models
GENIUS! I’ve been struggling with this for months. Many thanks.🎉
Omg you are a genius! Thank you for your insight it worked perfectly!!! I have been dealing with this issue for such a long time. 😊
Glad to be of service. I don’t really try to make any money with these videos. I just try to help.
Brilliant. Have been struggling with this same problem for a while now. So thankful to have discovered your channel and a solution.
Thanks Jerry! I adjusted the legs enough to where it barely catches the mullion into the mullion channel. I then stacked some cardboard and placed it exactly how you did it. Works great! It catches and closes now.
I just Jerry-rigged mine and it’s smooth as butter 🧈
You should be able to adjust each door individually with a hex key/allen wrench. Open the bottom freezer; look under the top refrigerator door you want to adjust on the hinge side; use the hex key on the adjustment screw. Clockwise will raise it, CCW lowers it. Leveling your doors this way ensures your gaskets seal properly.
If you open the top and bottom doors there should be a sticker illustrating how to do this right on the refrigerator. This may be all you need to do to have the left door close properly. YMMV
This model actually does not have the adjustment screws. It seems that many people have it and have the same problem. Certainly , some models have the screw to adjust the doors ( which would have been the smart thing to design in ). I have had to purchase a new refrigerator after about 4 years - for the same one because I like the way it looks and fits in my space. It does not have any door adjustment screws either , so if I have the same problem , I’ll be watching my video to fix it 😂. So kitchen aid obviously did not watch my video to fix this in the 4-5 years since the last time I bought one of these
@@jerryweed4123 That's nuts if there's no way to adjust the door heights. It's been pretty standard maintenance for the French door style for a long time since they tend to sag over time. Perhaps the adjustment procedure is different and in the manual? My KitchenAid french door style has these screws. The biggest problem I had is they seem to be a non standard hex key size so I had to hunt for the right one in my loose screw/odd tools draw. We actually got all KitchenAid appliances and are pretty disappointed with all of them. Wouldn't buy again for sure. Well good luck!
Dude thank you for this.. The feet thing just wasn't working and when it was close it would get off balance as heck. Few pieces of cardboard and it finally shuts as you'd expect!
brilliant! just fixed mine. used a piece of felt used for bottom of chairs sticks on one side and cut to size! thanks!
This was very helpful. Thank you!!
I LOVE you Jerry! Thank you SO MUCH for making this video!! I’m going to try the cardboard. I had a messier idea and thought I shd look up what other ppl have done.
Have the same issue, thank you for posting! Looks a common issue with KitchenAid fridge.
Amazing. Thank you. I no longer hate my fridge!
Well done Jerry. I actually wrapped a wire-tie at the bottom of the door shaft in the gap to raise the door. Just another idea.
Thanks Jerry! Quickest/easiest way to fix this issue.
Thank you! Same exact issue. We just moved into a home with this refrigerator and struggled with a faulty left door for a couple months. Decided to search for a resolution. Fixed in 5 minutes. Shame that KitchenAid offers no fix to raise the left door at the door hinge.
EXACTLY the issue I'm having with our GE. Thanks for sharing.
That's great thank you.
call to repair guy out to fix a broken bar he replaced the broken bar but never made any adjustments so it's doing the same thing it did before the bar broke last time.
I was thinking about using some nylon washers on the shaft of the door hinge this seems like it would work very well too.
Yep. Amazing work work here. Saves a whole lotta work and potentially money to fix it any other way. Nice one !
Lifesaver. Such an easy fix. Thanks for the video
The trouble shooting for kitchen Aid is terrible. Thanks for the information.
The doors on most of these side by side fridges are not adjustable, even though some of the owners manuals say that you can adjust the height of each door with an Allen Wrench. Just lowering the door catch was a great solution and worked perfectly.
Very nice. Mine is doing the same thing. Thanks for the video.
Thank you! Been having this issue for a while... Didn't think to adjust the piece that "catches" the door.
Brilliant!!!! Thank you 🙏!
Worked! I appreciate you sir!
I have this exact same fridge. It's very annoying because the owner manual does suggest that there is a door adjustment hinge pin which you can adjust with a 1/8 hex screw. But the screw is NOT THERE on my model. This is a subpar fridge by KitchenAid.
Got the same problem. Was wondering about that idea. Thanks for the info !!
Thank you for the solution! Served us well! Great solution!
Having the same problem. Thanks for sharing!!
It's absolutely awful that these appliances cost $3K and up and to have to remanufacture a purchased refrigerator is downright absurd! What about seniors without the knowledge you have young man? Now I have to pay a serviceman to come and finish installing, and doing a factory remake.
Thanks! Kitchenaid's solution to this issues was completely, totally, lame.
Super smart.. will do this today! Thank you!!
This is happening to me right now..ughhhhhhhhh. I've had this 3K fridge for 3 years and have nothing but issues with it since day 4.
The bottom of the right door has an adjuster that can be raised with an Allen, the left does not. unfortunately my left needed to go up.
Thank you !!
Its bad enough the door height isn't adjustable on this particular model, but total design flaw that would have easily prevented by adequate quality control. That bar barely caught the latch on my fridge when it was new, after a few months started having this same issue. I thought there had to be a way to just adjust the door height but there is not.
can also tell you if a Whirlpool Door with the ice maker and water dispenser on the left door won't close and seal properly-- CHECK inside the door where the light switch makes contact. It took me about two days of examination trying to figure out what was wrong. The door "acted" like it was out of square but what had actually happened was where the door rocker switch made contact with the door, it created an indention in the vinal of the door, thus keeping the switch from compressing properly, forcing the door ajar and the Ice maker and water dispenser to not operate, It would depress just enough to keep the "open door" light from coming on..
Thanks I actually put a piece of cardboard and it worked thanks 🙏
It worked! Thanks for the tip!
Awesome solution! Thank you!
Thank you for posting this. I had the same problem. Repair guy took the door off and put washers on the bottom hinge to build it up so that it would catch. I like your idea. Now my alarm doesn't work. Have you got a fix for that.
Mine is brand new and doing the same thing . My door you can left up on it but then it falls back down. My son has Hisense 3 months old to and does the same thing .
Thanks Jerry, has anyone had an issue with water dripping from the water dispenser??
hi to lift the door there is a nut under the door is where you can fix it thanks
Hi
Thank you for your tip
But do I have to take the door off???
If I close the freezer door, the frig door opens !! Any suggestions? I cleaned gasket,
I was looking for a fix and the manual was absolutely not helpful. Now the door closes as it should hank you.
Dang middle panel keep breaking for us.
Where do we start the GoFundMe page for your beers?
Ha, as you can see, there is no room for beer in this fridge if you have a family. It is merely an expensive condiment cooler and display case. I have another regular size fridge in the garage for beer and all the stuff that won’t fit in this freezer
I’m glad I have been able to help with this. I’ll tell my mom the mechanical engineering degree was not wasted
I'm in! Amazingly simple and quick fix!