I'm standing united and in agreement with you Bro on this one. I prefer to be Acknowledged and offered Assistance if needed it and left alone to browse and/or make a purchase. I turn around and walk out of the door and leave if I'm not acknowledged. The couples were pretty awesome and very friendly. I enjoy meeting authentic and good informative people. Blessings!
man I can't stand being bugged as soon as I walk into a store....I like to be left alone and will ask a question if I have one... this would have been an ideal experience for me
Those two couples are doing some serious riding! As far as waiting to be greeted or asked if you need assistance, I actually prefer to be left alone when walking around the dealerships. Sometimes they can be overwhelming. But I do get the point!
I spent more than 10 minutes in the local dealership before I was approached by a sales person. Didn’t bother me though because I like to scope things out without having someone on my hip or looking over my shoulder.
@@coreycallahan7443 10 minutes is a long time. At my local dealerships, it's more like 10 seconds. I prefer to be left alone, unless I have a question about something.
My wife and I went to Porsche in Santa Monica. When we walked on the lot we could see the guys inside chatting it up. After a long period, a guy reluctantly came out. He refused to shake my hand so I told him I was interested in a 911 they had. I asked if it was possible to drive it. He said have you ever driven a Porsche? After I said yes he said it drives just like any other Porsche. I looked at my wife and we walked off the lot. Ended up doing the Porsche factory tour in Germany and ended up buying a 911. I wrote the dealership a letter explaining the encounter. Needless to say, they were embarrassed. We recently bought a 992 Carrera 4 S and the encounter was much better!
Wow! Thing is , is it just sales people lacking motivation or is it " something else"? If I were a dealer, my staff would be made up of go getters , self starters and highly motivated folks. I read about a guy, an elderly white guy who didn't dress up, wore slightly shabby clothes but was a multi millionaire. He got mistreated at a dealership , ignored and slightly insulted. He went away, made a few phone calls and the next day went back and informed the same disrespectful folks the HE was the new owner and they had fired themselves. True sales folks are filled with hustle, regardless.
Naw they aren’t embarrassed they are fully aware thats santa monica for you i worked in that city for 2 years and lets just say i havent went back since leaving because racism is alive and well in most parts of California
@@blingsupplyhello. I have been to the BMW Center for services on my mini a few times and I waited. I always see other blk customers. Yet, the sales people don't seem to be around often. They do provide excellent service in service department. I will mention your comment the next time I'm there.
Don’t take that as disrespect! I did too at first, but I later found out that’s a Harley thing! They like to let you shop without being harassed or pressured. Been to many shops and their all the same, but once you request assistance I’ve always had the greatest support from them. And meeting other riders and swapping travel stories is always a plus!
Unless you’re checking out the dealers in Orlando. Man, you don’t even get off your bike in already around you like sharks in the water. The dealers in the Orlando area turn their sales team every 90 days. Crazy, more turnover the copier company.
You turned a negative situation into a positive one brother. Not sure why some dealers (or people) are like that. But talking to those folks from Canada was awesome. Now you got me researching the million dollar hwy when I ride out to Nevada.
FYI, some sales folks leave you alone if they see you recording your walkthrough out of respect to not interrupt your vlogging. As others have suggested, some dealerships have a policy to leave you alone until you ask for assistance so you don't feel pressured. I don't know what happened here exactly, but hey...just a thought. That said, I've been in bad dealership too, so it can definitely go both ways.
Wow! It’s amazing how that people who have nothing in common with you and would never even acknowledge you if it’s wasn’t for motorcycle riding. That’s what I love about riding and meeting people.
Bro, I garrentee you would have gotten all the assistance you wanted if you had started one of those joints up. 🤣 Good conversation with the Canadian Riders.
I’ve had the same experience at several HD dealerships. The same thing happened at the HD booth at Daytona bike week. If you’ve got an Indian dealership near by swing by. Every time I go to an Indian dealership. They’re on it! The last time I went into the Daytona Indian shop. The owner of the shop gave us a tour of the shop. Spent about a half hour with us.
This has been my same experience. I've only been to one harley shop where they even acknowledged that I was in the store. Indian on the other hand just has better customer service.
Funny this video came up on my line, I actually had the same experience happen to me when I went into my local HD. Stood at the counter for I know a minimum of 5 minutes, and no one offered. I just lefted, feeling a certain way, and assumed they was just waiting on me to ask for assistance🤷♂️
Go to Gator Harley in Leesburg FL I have always had great service there. It was recommended by friends. Very friendly and helpful. They also sell there bikes at a decent price. I highly recommend them.
I am 75 years old and grew up with extreme racisim in the 50’s…60’s…I never could understand how you can look at someone and make a decision on their character
I like your video. I have 2 Harleys. But I just want to say I don't think it has anything to do with your skin color. I am white and it happens to me at my Harley store too. It has everything to do with the lack of customer service in the good Ole USA. There is none! ZERO!!! You are on your own . Just better hope you don't have a problem that you can't fix yourself.
If you think this is a lack of customet service, take your butt to Walmart!!! I wanted to buy a 75" TV, and the stupid salesman DIDN'T even look up at me! His cellphone was much more important! This country's doomed!!! 😪
Those older riders were warm and fabulous!! People TODAY could learn alot from people like them. All about enjoying life, NOT destroying it!! Great interview with them!
The BEST approach is when the store genuinely acknowledges you with a warm greeting and lets you go about your business of looking without pressure while ensuring they are readily available when needed. Ive owned 3 Harleys and have visited quite a few dealerships on the East Coast. Most of them don't speak right away. The one who was most attentive had the worst business practices of them all. They were like a bad used car dealership - on you like a dog on a bone and finding ayway possible to jack up the prices for profit.
To see the positive encounter at the end was phenomenal. That's what riding is all about - not the shenanigans and foolishness. But, I always say the tables have turned. No harm, no foul - no pun intended.
I'm a white, middle aged guy. 250 lbs, tattoos, union pipe fitter. I work for a gas utility and stopped into the dealer one day to look at the CVO Road Glide LMTD. I had my grubby work clothes on. I stood around looking at that bike for twenty minutes while a clump of sales guys told jokes to each other. I watched as 2 couples and a single man walked in and we're greeted and helped. I never received as much as a look. I went to a dealer a little farther away and the experience was completely different. I now own a 2020 LMTD and won't even think of spending my money at the dealer who is literally 5 minutes from my house. Gotta have respect.
My baby going in to the Harley dealership to get checked out tomorrow so I won’t bad mouth them too bad yet 😂 but heard a while ago a lot of the smaller dealerships are being bought by big corps. so customer service is always the first to suffer but my brother you are a beast with that camera/content period… from the narrations to the edits… Salute
A simple hello in a few minutes works for me and that seems to be the normal time I've experianced locally and on the road. Thank you for sharing your experience, actually an odd amount of time from your dealership though.
Those guys at that dealership saved me 2 years ago when I had an electrical problem on my bike in my Toyhauler was coming from Florida heading to Sturgis and they saved me
That’s actually awesome for a dealership. I love it when I go into a dealership and they don’t jack with you. That’s a sign of a quality dealership in my opinion.
Great video as always. Bikers nationality is the best. I always love how the similar interest of humans can unite us more than many other things. “Humankind” This experience is what makes being a Harley-Davison owner Priceless. No matter how a Harley looks or runs the best feature of the bike is the doors to hearts and minds that it opens and the relationships the it creates.
I think as long as you're on two wheels, that's what counts, not so much the brand of bike you ride. we are a small group and need to band together to protect this interest of ours.
Great video. I prefer not being hounded when I hit the dealerships but you have a great attitude and it was nice seeing you meet and chat up the snow birds from BC.
Most new vehicles purchasers prefer to be left alone when looking around. If you have a request, make your request. You have described the perfect experience in a dealership.
Semantics...you're in the service industry. "Can I help you?" "Do you need anything?" "Ok...well let me know if you do". So I can't expect basic customer service?
@@JustGKue every customer is unique and has their own expectations. You can’t please everyone, and not everyone is going to please you. It’s called life- get used to it. You’re crying like a bitch.
@@JustGKue Agreed. A courteous greeting is a must have, and when you don't get the basics, you wonder what's wrong with you, and anyone who gets you to that point should never be trusted again.
really liked your video and also liked how much of a super nice person you are, be safe and many Happy Trails to you and Blessings to you and your Family.
I went to Low Country Harley Davidson in Charleston,SC a couple of weeks ago and was in there for over 30 mins and went thru every department, and passed by several employees and ABSOLUTELY NO ONE SPOKE TO ME! I travel a lot and stop by HD Dealers when I do and I must say that doesn't happen very often. Keep pushing bruh, love your content!
@@TheBaldDog32 LOL... actually he was the first person I saw when I thru the doors and he looked me right in face and kept talking to the other employee working there. Both of them said nothing to me.
We were at a dealership in Columbus Ohio never was greeted or anything we watched as others walked in and was immediately greeted with a friendly hello and welcome it wasn't until the girl in the clothing department overheard me say something to my wife about it as we were leaving it was very disappointing because we found someone really nice gear but we refuse to spend our money anywhere that has poor customer service
in Madison WI, they have a desk at the front door that is staffed and they greet you, salesman will see if you need any help if you start wandering in the bikes. when your in Milwaukee come on over and check them out and drop me a note I'll ride over would be great to meet you.
I PROMISE you not every dealership is like that (which I'm sure you know). There are dealerships that treat you like Family (not just HD) and actually WANT your business. EIGHT freakin minutes is INSANE!!!! Thanks for sharing the Canadian encounter EH! LOL Hopefully, I'll get to link up with you at the 120th! "...brought together by this culture." A-FREAKING-MEN!!!!!
Yeah I know. Nobody can tell me anything bad about some dealerships and others I wouldn't touch with a 10ft pole. At the end of the day we all deserve courtesy and to treat each other with respect. We have more in common with each other than we think. Thank you for stopping by !
@@JustGKue I'll say it again. GQ rode in on a bike with Harley gear on. On average the salesmen are a bit slower to serve if they think that you might just be looking. Sit on one though and you'll almost always get service. S
Ya i have been to 2 dealers last summer, no help at all untill i checkout, just bought a hat. I hope its a more positive feeling when i go look at bikes. Your awesome brother...... Ride Safe....Steve from illinois.
Wow!!!!! 8 minutes is wayyyy too long!! All that walking around! So the two couples from BC so that is West Canada so North of California … my daughter lives there!! Stay safe and looking forward to your adventures this coming summer😊
It warms my heart to see that there are still some decent people in the world that don’t Judge all people by the conduct of a few….. something I’m learning everyday!…….
Love the vid going to sub frfr I don't look into things that deep but motorcycles has led me to people that are the best it's something that changed my life and put things into prospective that I just would never experienced any other way I get bikers just checking on me and all I'm doing is getting gas and they make a point to say hi or acknowledge me witch always makes my day because it strips away the lack of humanity in our everyday lives and brings a sense of their are people who care
Hey Kue! Glad to hear that you went to Niagara Falls Canada. I live about 100 miles from there. Just a note about Colorado highway 550. I did a trip on my Ultra in 2012 to the million dollar highway. MAKE SURE you’ve got fresh brakes and tires. There are hairpin switchbacks and some places have no guard rails with 900-1000 ft drops. Don’t worry it may sound really scary but millions of riders do it every year. Just make sure you are well rested and it ain’t raining. Riding through it on a big heavy Bagger is comfortable, but it ain’t no sport bike. Just saying that’s all. Google it on UA-cam to see how other riders have it captured on video. Many blessings and enjoy! 😊🇨🇦
When I was up in BC at the dealership they pushed to front of line and allowed me to watch my oil to be changed. Everyone in BC that rode on two wheels was very cool. Great video man.
its a hard call for a sales person,some guys like to be left alone to think others dudes like to chat it up.but a hello and fist bump is allways a nice way to kick things off.
Great video. When worked at HD, it was expected that we engage customers. If I saw someone in the dealership, I talk with them, then direct them to who/where they could get what they needed. You trip next summer sounds awesome. I have ridden to all of those places. Don’t know your routing, but if you can work riding Hwy 12, then 95 in Utah as you travel from Zion to the Million Dollar Hwy you won’t regret it. You could also drop through Monument Valley on the way to Durango to ride the Million Dollar Highway.
@@JustGKue See 2LaneLife's 2021 day 2 trip to Sturgis on UA-cam to get a feel for that ride.... gotta find 20 to 30 minutes to watch it. Or Thrashin Supplies video of the same.
Another great video please keep them coming and when you make it to the Pacific Northwest it would be an honor to take you to my local Harley dealership you will be taken care of immediately G
First time checking out your channel. I had a similar experience with a dealer. I'm a blue-collar guy. When to dealer in hometown with trade in and cash in hand knowing I was riding out with a new bike. Wandered around for half an hour being ignored. In walks a man suite pants button down shirt with loose tie. They were on him before he got 15 feet in. Rode 40 miles up to next town and was greeted as soon as I walked in the door. Asked what I needed, knew what I rode up on. That was in 2000. I have bought 3 bikes from them since.
Maybe that dealership is short handed? They sure have a big inventory, maybe they had too let most of the salesfolk go due to lack of sales? So much of the traffic on the floor (including myself) ain't gonna buy a bike anywho, just oogleing the inventory on the way out from the parts counter. I personally like it when they leave me alone.
That pretty much sums up my experience with HD dealers, too, which is being ignored. Although I no longer ride for several reasons I would like to give my respects and thanks to my main shop for the last 25 years (of my riding). It was Grassroots BMW in Cape Girardeau, MO. They all knew my name and I knew them all, too. Great people. And the bikes I had were bullet proof. I know some guys like Harleys. Fair and well. But you deserve to get respect from the shops you patronize, no matter the brand.
Loved glacier national (road to the sun). I, too, took a solo trip there - 17 states (stopped in the Sturgis rally as well) - 6k miles. My first and only solo trip, and it enhanced my life. Just make sure you get a pass lined out for the road to the sun in glacier national. Found out the hard way how difficult it is to get a pass. You have to get that ironed out in advance. Unless you plan to ride it off hours (like I had to). BTW - it's good to see your channel growing. Keep up the good content, my friend.
I remember in the 90’s going into a high end Mountain bike shops & looking around & no one would say anything but I actually preferred it because I had done all my research & knew probably better then any staff any questions about what I was buying I just needed them to ring it up & tell me if it’s in stock. Little did they know I would have a pocket full of cash & by hundreds of dollars worth of gear & parts. One cashmere actually asked me where I worked. Interesting how people judge others by looks when I catch myself doing the same thing I’ll correct myself real quick. But in todays world things have drastically changed & more & more people are less social even when it’s there job to be. It’s just a different world now. It’s nice to see something positive though. Happy Trails!
I've been skeptical of getting a Harley because of the negative history when it relates to black people and the brand. But those 2 couples toward the end changed my mind and made me realize that there are good folks out there that ride Harley's that don't have that old way of thinking. Great video, you always provide great content.
This is the same thing females say but they think its because of their gender. Black people think its because they're black. White guys experience it and know its because the employees are being lazy.
I get the same experience at a local Harley dealership where I bought a pair of boots there recently. After I had looked awhile one of the staff came over and offered some info on their boots. We had a nice conversation. No pressure to buy anything.
We have two dealerships where I live here in Tennessee. One in Knoxville and one in Maryville. You could walk through the Knoxville dealership for quite awhile and never get approached. When you enter the dealership in Maryville, you will be greeted at the door and talked to by sales people as you walk throughout the dealership. Two different business models. I’m pretty sure the interactive dealership probably makes more sales.
There should always be a greeting whenever you walk into a professional business establishment. Atleast a "Hey how you doing, let me know if you need anything"...
I can appreciate your video. I work at a Harley dealership. Been here 6 years, Previously worked in the auto industry for 25 years. During those 25 years I was taught to be right up customers asses from the time they step foot on our property. To me that is bad business. Greeting a customer immediately is important. Drilling them with questions and following them around the showroom sucks. Some people just want to look around and have the common sense to grab an employee when they are ready to take the next step or ask a few questions. My point: You should have been greeted by someone as soon as you walked in the door. Like you said in another comment, just a hello would be nice. But expecting an employee to bolt right towards you and have them expect you to want to talk to someone right away is not how most sales consultants operate. Especially in a Harley dealership. It's just not a high pressure atmosphere.
Exactly, Someone should have asked if they could help you. That is respectful business practice. At that time if you are just looking you tell them. If you want assistance you would have told them. That dealership needs to have some in house customer service training. My dealership personnel always ask . If you are just looking they leave you free to browse.
My time around bikers has always been great. We enjoy meeting folks at rallies. Just a question though, what bars are you running on your bike? I see alot of them and they look comfortable the way they come back to you. Thanks and ride safe!!!!!
I’m in agreement with others. I don’t even need a hello. I generally know what I want to see, what I want to pick up, or just want to be in my own thoughts and take it all in, and be left alone looking at bikes or gear or pick up a magazine to take home. Someone will roll up on me before I leave with some cheesy chatter or a hello. I prefer to not be approached and I’ll flag somebody down when I have a question or need something.
It's cool, I understand wondering why no one even asked if you needed assistance, myself I've been riding since I was 12 I'm 59 now, I do like just taking in the machines, and talking to other people about the bikes, btw subbed, great video 😎👍
I had the same experience at the Harley Davidson dealer in Bowling Green, KY. I wandered around for a hour in the store and was never even acknowledged by a store employee, until I took an $80 shirt up to the counter to pay.
My wife and I went to BC, Cranbrook and Fernie. Also, did the Million Dollar Highway, we are from Colorado. Northern Idaho and Montana are also beautiful. Safe travels!
Those folks were great 👍. So me and my wife live west of Sturgis in Wyoming and are going to do the same trip your taking to Glacier Park and a ride into Idaho south and if time allows possibly the million dollar highway. It's going to be awesome.
Yesterday I walked around the BMW/KTM store in my local market for 15 minutes with no approach. Very classy, high end dealer. Only one customer and 3 sales people. Maybe it's because I had a CanAm hat on my head!
A simple “ hello sir, let me know if you need anything” doesn’t hurt.
That's all
I'm standing united and in agreement with you Bro on this one. I prefer to be Acknowledged and offered Assistance if needed it and left alone to browse and/or make a purchase. I turn around and walk out of the door and leave if I'm not acknowledged. The couples were pretty awesome and very friendly. I enjoy meeting authentic and good informative people. Blessings!
Totally agree
man I can't stand being bugged as soon as I walk into a store....I like to be left alone and will ask a question if I have one... this would have been an ideal experience for me
I just posed a question... a simply "welcome" would be fine with me.
@@JustGKue everyone is diff. Some want a hello, some want to be left alone. I prefer the latter😁
Agreed, I'm a biker in an HD shop, not a yuppie in a furniture store.
I don't like sales pressure and I like to be left alone until I seek out a salesman tho help me further.
You don't need to be bugged, but it's nice to at least be acknowledged.
Those two couples are doing some serious riding! As far as waiting to be greeted or asked if you need assistance, I actually prefer to be left alone when walking around the dealerships. Sometimes they can be overwhelming. But I do get the point!
Just a simple hey and welcome would do.
Yeah, I feel the same.
@@Realhighlife I hope to do the same!
I spent more than 10 minutes in the local dealership before I was approached by a sales person. Didn’t bother me though because I like to scope things out without having someone on my hip or looking over my shoulder.
@@coreycallahan7443 10 minutes is a long time. At my local dealerships, it's more like 10 seconds. I prefer to be left alone, unless I have a question about something.
My wife and I went to Porsche in Santa Monica. When we walked on the lot we could see the guys inside chatting it up. After a long period, a guy reluctantly came out. He refused to shake my hand so I told him I was interested in a 911 they had. I asked if it was possible to drive it. He said have you ever driven a Porsche? After I said yes he said it drives just like any other Porsche. I looked at my wife and we walked off the lot. Ended up doing the Porsche factory tour in Germany and ended up buying a 911. I wrote the dealership a letter explaining the encounter. Needless to say, they were embarrassed. We recently bought a 992 Carrera 4 S and the encounter was much better!
Santa Monica? Not shocked
Wow! Thing is , is it just sales people lacking motivation or is it " something else"?
If I were a dealer, my staff would be made up of go getters , self starters and highly motivated folks.
I read about a guy, an elderly white guy who didn't dress up, wore slightly shabby clothes but was a multi millionaire.
He got mistreated at a dealership , ignored and slightly insulted.
He went away, made a few phone calls and the next day went back and informed the same disrespectful folks the HE was the new owner and they had fired themselves.
True sales folks are filled with hustle, regardless.
Naw they aren’t embarrassed they are fully aware thats santa monica for you i worked in that city for 2 years and lets just say i havent went back since leaving because racism is alive and well in most parts of California
Same thing happened to me at the BMW dealer in Long Beach. No one ever came out. I ended up with a 2024 Range Rover Sport.
@@blingsupplyhello. I have been to the BMW Center for services on my mini a few times and I waited. I always see other blk customers. Yet, the sales people don't seem to be around often. They do provide excellent service in service department. I will mention your comment the next time I'm there.
Don’t take that as disrespect! I did too at first, but I later found out that’s a Harley thing! They like to let you shop without being harassed or pressured. Been to many shops and their all the same, but once you request assistance I’ve always had the greatest support from them. And meeting other riders and swapping travel stories is always a plus!
Really!? Interesting....I would suggest a "welcome to harley" and then let the customer be.
@@JustGKue lol so you have never been to a Ferrari dealership huh? Lol that’s a real treat to witness.
Unless you’re checking out the dealers in Orlando. Man, you don’t even get off your bike in already around you like sharks in the water. The dealers in the Orlando area turn their sales team every 90 days. Crazy, more turnover the copier company.
lol all the Harley’s i have been to have greeted me at the door
@@xmember3598you walk in the stores recording videos?
You turned a negative situation into a positive one brother. Not sure why some dealers (or people) are like that. But talking to those folks from Canada was awesome. Now you got me researching the million dollar hwy when I ride out to Nevada.
I always try to look at the best in a situation and that couple was amazing
@@JustGKue You found the best, right outside, in the HD parking lot.... this is why HD owners are so wonderful to know and chat with.
FYI, some sales folks leave you alone if they see you recording your walkthrough out of respect to not interrupt your vlogging. As others have suggested, some dealerships have a policy to leave you alone until you ask for assistance so you don't feel pressured. I don't know what happened here exactly, but hey...just a thought.
That said, I've been in bad dealership too, so it can definitely go both ways.
Gotcha. Some can just say hey "we're here if you need anything" that will suffice for most.
That actually seems reasonable
The best thing about riding is meeting other riders and hearing their stories. Love the video. ✌
Indeed. Can't wait to meet you in Daytona
I would rather be by myself.
Wow! It’s amazing how that people who have nothing in common with you and would never even acknowledge you if it’s wasn’t for motorcycle riding. That’s what I love about riding and meeting people.
Meeting people makes everything go round!
Bikers are like that everywhere you go.
Bro, I garrentee you would have gotten all the assistance you wanted if you had started one of those joints up. 🤣 Good conversation with the Canadian Riders.
Lmaooooo
So glad you got to meet Art and Charlene. Love them both dearly. 🥰
They were wonderful!
I’ve had the same experience at several HD dealerships. The same thing happened at the HD booth at Daytona bike week.
If you’ve got an Indian dealership near by swing by. Every time I go to an Indian dealership. They’re on it! The last time I went into the Daytona Indian shop. The owner of the shop gave us a tour of the shop. Spent about a half hour with us.
Wow!
This has been my same experience. I've only been to one harley shop where they even acknowledged that I was in the store. Indian on the other hand just has better customer service.
Funny this video came up on my line, I actually had the same experience happen to me when I went into my local HD. Stood at the counter for I know a minimum of 5 minutes, and no one offered. I just lefted, feeling a certain way, and assumed they was just waiting on me to ask for assistance🤷♂️
Go to Gator Harley in Leesburg FL
I have always had great service there. It was recommended by friends. Very friendly and helpful. They also sell there bikes at a decent price.
I highly recommend them.
Those are the most adorable Harley riders ever!
Ikr! Simply awesome!
I am 75 years old and grew up with extreme racisim in the 50’s…60’s…I never could understand how you can look at someone and make a decision on their character
Because we see color first, then character. So the biggest lie white people tell is, I don’t see color.
I like your video. I have 2 Harleys. But I just want to say I don't think it has anything to do with your skin color. I am white and it happens to me at my Harley store too. It has everything to do with the lack of customer service in the good Ole USA. There is none! ZERO!!! You are on your own . Just better hope you don't have a problem that you can't fix yourself.
If you think this is a lack of customet service, take your butt to Walmart!!! I wanted to buy a 75" TV, and the stupid salesman DIDN'T even look up at me! His cellphone was much more important! This country's doomed!!! 😪
Those older riders were warm and fabulous!! People TODAY could learn alot from people like them. All about enjoying life, NOT destroying it!! Great interview with them!
It really is!
dope vid! Meeting very good ppl in this community is awesome! Admiration to you on how you make the community awesome even more! keep it up King!
Thank you brother!
British Columbia dude here. Thank you Brother. Great interview. 🇨🇦☮️🇺🇲🔥💯♥️
Thank u!
Why buy their products if they can’t service you with respect.
Right! I'm so disrespected, so I'll give them money
Excellent video! Gods timing ! He had you wait for a reason because he knew some great people would be walking in as you walked out!
Indeed! I didn't think about it like that bro
The BEST approach is when the store genuinely acknowledges you with a warm greeting and lets you go about your business of looking without pressure while ensuring they are readily available when needed. Ive owned 3 Harleys and have visited quite a few dealerships on the East Coast. Most of them don't speak right away. The one who was most attentive had the worst business practices of them all. They were like a bad used car dealership - on you like a dog on a bone and finding ayway possible to jack up the prices for profit.
That sucks!
Just look at how everyone has a big smile enjoying each other’s company ✨🏴✨
It's a biker thing.
To see the positive encounter at the end was phenomenal. That's what riding is all about - not the shenanigans and foolishness. But, I always say the tables have turned. No harm, no foul - no pun intended.
Indeed!
I'm a white, middle aged guy. 250 lbs, tattoos, union pipe fitter. I work for a gas utility and stopped into the dealer one day to look at the CVO Road Glide LMTD. I had my grubby work clothes on. I stood around looking at that bike for twenty minutes while a clump of sales guys told jokes to each other. I watched as 2 couples and a single man walked in and we're greeted and helped. I never received as much as a look. I went to a dealer a little farther away and the experience was completely different. I now own a 2020 LMTD and won't even think of spending my money at the dealer who is literally 5 minutes from my house. Gotta have respect.
That's all we ask brother
@@JustGKue True, in all areas of life, for everyone with a heart. Should be simple.
My baby going in to the Harley dealership to get checked out tomorrow so I won’t bad mouth them too bad yet 😂 but heard a while ago a lot of the smaller dealerships are being bought by big corps. so customer service is always the first to suffer but my brother you are a beast with that camera/content period… from the narrations to the edits… Salute
Thank you brother I appreciate you 🙏
A simple hello in a few minutes works for me and that seems to be the normal time I've experianced locally and on the road. Thank you for sharing your experience, actually an odd amount of time from your dealership though.
That's all I ask my friend
Great to see you Sir as always be safe out on them highways and byways!!!!!!
Much love and respect 🙏
Those guys at that dealership saved me 2 years ago when I had an electrical problem on my bike in my Toyhauler was coming from Florida heading to Sturgis and they saved me
Good deal man!
They ground pounding for real. Awesome video bro
Foreal foreal!
Enjoyed your video, sorry it took so long to be waited on,good interview with the couples from 🇨🇦 🍁, God bless you 🙏
Thank you!
That’s actually awesome for a dealership. I love it when I go into a dealership and they don’t jack with you. That’s a sign of a quality dealership in my opinion.
To each their own
agreed,,,,pushy sales people are annoying
Appreciate your outlook on not judging people, but knowing that it takes all kinds to make this world go round. 🙏
Stay up!
✌😎
Thank you!
Great video as always. Bikers nationality is the best. I always love how the similar interest of humans can unite us more than many other things. “Humankind” This experience is what makes being a Harley-Davison owner Priceless. No matter how a Harley looks or runs the best feature of the bike is the doors to hearts and minds that it opens and the relationships the it creates.
Well said!
I think as long as you're on two wheels, that's what counts, not so much the brand of bike you ride. we are a small group and need to band together to protect this interest of ours.
I remember riding the Dragon and meeting several other bikers from all over. That to me is what it's all about, loved the video and be safe!
Thank you! Meeting awesome people really makes this thing go round!
Acknowledgement is NOT harassment. "How you doin? If you need help, let us know." SIMPLE.
Exactly
Exactly what I saying! Very true!
But where is the acknowledgment
Or customer service
It wasn't any?
Great video. I prefer not being hounded when I hit the dealerships but you have a great attitude and it was nice seeing you meet and chat up the snow birds from BC.
I agree and they were awesome people!
Most new vehicles purchasers prefer to be left alone when looking around. If you have a request, make your request. You have described the perfect experience in a dealership.
Could be ....could not be
@@JustGKue One day you want ice cream, and the next day you want chocolate cake, so expecting a stranger to know what you want is foolhardy.
Semantics...you're in the service industry. "Can I help you?" "Do you need anything?" "Ok...well let me know if you do".
So I can't expect basic customer service?
@@JustGKue every customer is unique and has their own expectations. You can’t please everyone, and not everyone is going to please you. It’s called life- get used to it. You’re crying like a bitch.
@@JustGKue Agreed. A courteous greeting is a must have, and when you don't get the basics, you wonder what's wrong with you, and anyone who gets you to that point should never be trusted again.
really liked your video and also liked how much of a super nice person you are, be safe and many Happy Trails to you and Blessings to you and your Family.
Thank you!
I went to Low Country Harley Davidson in Charleston,SC a couple of weeks ago and was in there for over 30 mins and went thru every department, and passed by several employees and ABSOLUTELY NO ONE SPOKE TO ME! I travel a lot and stop by HD Dealers when I do and I must say that doesn't happen very often. Keep pushing bruh, love your content!
Yea it's hit and miss bro!
But did you get to talk to Doc Harley?!
@@TheBaldDog32 LOL... actually he was the first person I saw when I thru the doors and he looked me right in face and kept talking to the other employee working there. Both of them said nothing to me.
Low country is the worst I've found. Wouldn't to get a shirt. But refuse to beg any one to take my money.
Sorry meant to say wanted to get shirt but was there 20 min no one spoke. I was out.
Great video and great to see fellow Canucks on the road! Love your attitude.
Thank you! They were awesome folks!
Walk toward the register they'll all come out of nowhere
My brother. You are one of the hardest riders I know. Keep doing you. Miss you bro.
I'll see u this weekend!
We were at a dealership in Columbus Ohio never was greeted or anything we watched as others walked in and was immediately greeted with a friendly hello and welcome it wasn't until the girl in the clothing department overheard me say something to my wife about it as we were leaving it was very disappointing because we found someone really nice gear but we refuse to spend our money anywhere that has poor customer service
You gotta treat everyone like they mean something to your business 💯
Don't be weird and ask for help lmao 🤣
@@JustGKue Exactly
@@tylerthrash3155 Weird.....It's just common curiosity to greet people that are coming to your business
Open up your own dealership.
Once again. Love your videos and the messages we get from them. Keep it up.
I’ve enlisted into the Peace Army!
@DPGgliding thank you good sir!
How Long should you wait to be greeted in a dealership? Let me know!
Also check out my ride to Canada 🇨🇦
ua-cam.com/video/roqeAnNnKp4/v-deo.html
Someone should greet you as you walk in or as you walk by them
They should have at least greeted you and asked if you needed any help
@@marvinjacobs2955 I agree
@@smokin-riderz agreed
in Madison WI, they have a desk at the front door that is staffed and they greet you, salesman will see if you need any help if you start wandering in the bikes. when your in Milwaukee come on over and check them out and drop me a note I'll ride over would be great to meet you.
Stumbled onto your channel, I like what I see and I subscribed!!
Thank you!
I PROMISE you not every dealership is like that (which I'm sure you know). There are dealerships that treat you like Family (not just HD) and actually WANT your business. EIGHT freakin minutes is INSANE!!!!
Thanks for sharing the Canadian encounter EH! LOL
Hopefully, I'll get to link up with you at the 120th!
"...brought together by this culture." A-FREAKING-MEN!!!!!
Yeah I know. Nobody can tell me anything bad about some dealerships and others I wouldn't touch with a 10ft pole.
At the end of the day we all deserve courtesy and to treat each other with respect. We have more in common with each other than we think.
Thank you for stopping by !
@@JustGKue I'll say it again. GQ rode in on a bike with Harley gear on. On average the salesmen are a bit slower to serve if they think that you might just be looking. Sit on one though and you'll almost always get service.
S
Just found your channel, subscribed and enjoyed your video and your personality and kindness, stay strong brother
Thank you! Hope you get a chance to check out my other videos!
@@JustGKue
I will my man
Great video!!! Some definitely good and some great points of reflection
Thanks for the vid Bro. I was looking for a bike and you found it for me. I just bought that yellow CVO road glide that was in the video.
Nice!
Ya i have been to 2 dealers last summer, no help at all untill i checkout, just bought a hat.
I hope its a more positive feeling when i go look at bikes.
Your awesome brother......
Ride Safe....Steve from illinois.
Thx Steve! I Hope your experience is better as well!
G kue. Hey man, that's a long time to get noticed. But hey you ran into some cool people. Hope to see you in Milwaukee for the 120 weekend. ✌️ Shoe
I'll definitely be there!
Wow!!!!! 8 minutes is wayyyy too long!! All that walking around!
So the two couples from BC so that is West Canada so North of California … my daughter lives there!!
Stay safe and looking forward to your adventures this coming summer😊
Thank you for stopping by! I can't wait until you are able to get back on 2s!
It warms my heart to see that there are still some decent people in the world that don’t Judge all people by the conduct of a few….. something I’m learning everyday!…….
Love the vid going to sub frfr I don't look into things that deep but motorcycles has led me to people that are the best it's something that changed my life and put things into prospective that I just would never experienced any other way I get bikers just checking on me and all I'm doing is getting gas and they make a point to say hi or acknowledge me witch always makes my day because it strips away the lack of humanity in our everyday lives and brings a sense of their are people who care
Excellent point given friend!
Hey Kue! Glad to hear that you went to Niagara Falls Canada. I live about 100 miles from there. Just a note about Colorado highway 550. I did a trip on my Ultra in 2012 to the million dollar highway. MAKE SURE you’ve got fresh brakes and tires. There are hairpin switchbacks and some places have no guard rails with 900-1000 ft drops. Don’t worry it may sound really scary but millions of riders do it every year. Just make sure you are well rested and it ain’t raining. Riding through it on a big heavy Bagger is comfortable, but it ain’t no sport bike. Just saying that’s all. Google it on UA-cam to see how other riders have it captured on video. Many blessings and enjoy! 😊🇨🇦
Thank you so much! Will look it up more in depth!
These people, the couples, is why i like riding my Harley. You will find good people on ground, with good conversations .
The couples were straight cool people! 👏🏾👏🏾👏🏾 Can't judge a book by its cover! 🏍💪🏾
Fact!
Haven’t we all been places and not been waited on regardless of who we are, or what we look like. That’s a yes for me. Love your videos.
Thank you! ✌🏼
Just came across your channel and am subscribed. Sounds like a great trip you have planned this summer.
I can't wait to do it!
When I was up in BC at the dealership they pushed to front of line and allowed me to watch my oil to be changed. Everyone in BC that rode on two wheels was very cool. Great video man.
Awesome bro!
its a hard call for a sales person,some guys like to be left alone to think others dudes like to chat it up.but a hello and fist bump is allways a nice way to kick things off.
Yep
Great video. When worked at HD, it was expected that we engage customers. If I saw someone in the dealership, I talk with them, then direct them to who/where they could get what they needed.
You trip next summer sounds awesome. I have ridden to all of those places. Don’t know your routing, but if you can work riding Hwy 12, then 95 in Utah as you travel from Zion to the Million Dollar Hwy you won’t regret it. You could also drop through Monument Valley on the way to Durango to ride the Million Dollar Highway.
Definitely taking note!
@@JustGKue See 2LaneLife's 2021 day 2 trip to Sturgis on UA-cam to get a feel for that ride.... gotta find 20 to 30 minutes to watch it. Or Thrashin Supplies video of the same.
How cool was that. I live in British Columbia too and also ride a HD. Be safe!
They were great!
Another great video please keep them coming and when you make it to the Pacific Northwest it would be an honor to take you to my local Harley dealership you will be taken care of immediately G
Much respect 🙏
First time checking out your channel. I had a similar experience with a dealer. I'm a blue-collar guy. When to dealer in hometown with trade in and cash in hand knowing I was riding out with a new bike. Wandered around for half an hour being ignored. In walks a man suite pants button down shirt with loose tie. They were on him before he got 15 feet in. Rode 40 miles up to next town and was greeted as soon as I walked in the door. Asked what I needed, knew what I rode up on. That was in 2000. I have bought 3 bikes from them since.
Crazy huh?
Maybe that dealership is short handed?
They sure have a big inventory, maybe they had too let most of the salesfolk go due to lack of sales?
So much of the traffic on the floor (including myself) ain't gonna buy a bike anywho, just oogleing the inventory on the way out from the parts counter.
I personally like it when they leave me alone.
@@jamesberry276 nah place was drier than the Sahara desert....
That pretty much sums up my experience with HD dealers, too, which is being ignored. Although I no longer ride for several reasons I would like to give my respects and thanks to my main shop for the last 25 years (of my riding). It was Grassroots BMW in Cape Girardeau, MO. They all knew my name and I knew them all, too. Great people. And the bikes I had were bullet proof. I know some guys like Harleys. Fair and well. But you deserve to get respect from the shops you patronize, no matter the brand.
Totally agree
I'm sorry I would not spend a penny in that store. Really sad, but you did an awesome video. Canadians are some of the nicest people.
Thank you!
I enjoyed your video G-Cue…. Keep em coming…. Ride Safe 👊
Thank you friend!
I really enjoyed this video man. Really inspiring
Thank you!!
Hey you're moving on up! They used to follow you around once you step foot through the door. Hahahaha
Loved glacier national (road to the sun). I, too, took a solo trip there - 17 states (stopped in the Sturgis rally as well) - 6k miles. My first and only solo trip, and it enhanced my life. Just make sure you get a pass lined out for the road to the sun in glacier national. Found out the hard way how difficult it is to get a pass. You have to get that ironed out in advance. Unless you plan to ride it off hours (like I had to). BTW - it's good to see your channel growing. Keep up the good content, my friend.
Thank you! I can't wait for this summer and thank you for sticking with the channel! ✌🏾✌🏾✌🏾
Did Glacier, Yellowstone, Custer Battlefield and Sturgus in 2020. From Detroit up to US2, and US2 all the way to Spokane WA.
I remember in the 90’s going into a high end Mountain bike shops & looking around & no one would say anything but I actually preferred it because I had done all my research & knew probably better then any staff any questions about what I was buying I just needed them to ring it up & tell me if it’s in stock. Little did they know I would have a pocket full of cash & by hundreds of dollars worth of gear & parts. One cashmere actually asked me where I worked. Interesting how people judge others by looks when I catch myself doing the same thing I’ll correct myself real quick. But in todays world things have drastically changed & more & more people are less social even when it’s there job to be. It’s just a different world now. It’s nice to see something positive though. Happy Trails!
I have to accept that is the case now. Great point!
That was a long time before anyone greeted you. Glad it ended up being a positive day in the end. Ride safe and enjoy. 👍👊✌️
lt kinda just hit me that no one said anything so I just wanted to see...it didn't really bother me. Thank you for tuning in ✌🏾
I've been skeptical of getting a Harley because of the negative history when it relates to black people and the brand. But those 2 couples toward the end changed my mind and made me realize that there are good folks out there that ride Harley's that don't have that old way of thinking. Great video, you always provide great content.
Thank you! And that's what it's all about!
This is the same thing females say but they think its because of their gender. Black people think its because they're black. White guys experience it and know its because the employees are being lazy.
I get the same experience at a local Harley dealership where I bought a pair of boots there recently. After I had looked awhile one of the staff came over and offered some info on their boots. We had a nice conversation. No pressure to buy anything.
That's all it takes
Great video. Nice track in the background 🔥
Thank you! It's by my friend @veauxcal
We have two dealerships where I live here in Tennessee. One in Knoxville and one in Maryville. You could walk through the Knoxville dealership for quite awhile and never get approached. When you enter the dealership in Maryville, you will be greeted at the door and talked to by sales people as you walk throughout the dealership. Two different business models. I’m pretty sure the interactive dealership probably makes more sales.
Interesting
There should always be a greeting whenever you walk into a professional business establishment.
Atleast a "Hey how you doing, let me know if you need anything"...
Totally agree
That dealership sucks but those two couple you met were absolutely awesome. Such nice people. Hope I bump into them when I'm out on two wheels.
They were absolutely awesome!
Hey G Due heart your coming out to Sturgis living in south dakota all I can say is I hope it quits snowing by August it's crazy up here
Wow! Really!?
Those two couples are living the dream man ! Ride safe !
They absolutely are!
I can appreciate your video. I work at a Harley dealership. Been here 6 years, Previously worked in the auto industry for 25 years. During those 25 years I was taught
to be right up customers asses from the time they step foot on our property. To me that is bad business. Greeting a customer immediately is important. Drilling them
with questions and following them around the showroom sucks. Some people just want to look around and have the common sense to grab an employee when they
are ready to take the next step or ask a few questions. My point: You should have been greeted by someone as soon as you walked in the door. Like you said in another
comment, just a hello would be nice. But expecting an employee to bolt right towards you and have them expect you to want to talk to someone right away is not how most sales
consultants operate. Especially in a Harley dealership. It's just not a high pressure atmosphere.
I'll double down on the hello and that's it until I ask for something. That's all
Bro walking into a shop and not being harassed or watched is gold
Biker lifestyle is the best. You meet the greatest people and make life long friends. Hope to catch you on the highways. Ride Safe my friend
Much respect to you!
Love the biker community! Not so much the dealers (unless they’re independent) but the other riders are like family out there on the road!
Exactly!
Good wholesome video. I dig and SUBSCRIBED!
Thank you! Welcome to the Peace Army! ✌🏼
Keep up the good work bro im a black motovlogger as well I just subscribed bro just wanna say keep filming and making a name for us!
Thank you! I'm trying bro!
Exactly,
Someone should have asked if they could help you.
That is respectful business practice.
At that time if you are just looking you tell them.
If you want assistance you would have told them.
That dealership needs to have some in house customer service training.
My dealership personnel always ask .
If you are just looking they leave you free to browse.
My time around bikers has always been great. We enjoy meeting folks at rallies. Just a question though, what bars are you running on your bike? I see alot of them and they look comfortable the way they come back to you. Thanks and ride safe!!!!!
Hey they are very comfortable and called cordovas...made by handlebar Lee out of California!
I’m in agreement with others. I don’t even need a hello. I generally know what I want to see, what I want to pick up, or just want to be in my own thoughts and take it all in, and be left alone looking at bikes or gear or pick up a magazine to take home. Someone will roll up on me before I leave with some cheesy chatter or a hello. I prefer to not be approached and I’ll flag somebody down when I have a question or need something.
Just because it's something you don't need doesn't mean it shouldn't be practiced...there are some who would like a hello when you enter. I am him
@@JustGKue yep, didn’t say it shouldn’t be practiced 😁 just sharing my take for me.
It's cool, I understand wondering why no one even asked if you needed assistance, myself I've been riding since I was 12 I'm 59 now, I do like just taking in the machines, and talking to other people about the bikes, btw subbed, great video 😎👍
Thank you!
Seriously! I think you were sent there just to meet those couples. 🙏🏽
So glad I met them... AWESOME FOLKS!
I had the same experience at the Harley Davidson dealer in Bowling Green, KY. I wandered around for a hour in the store and was never even acknowledged by a store employee, until I took an $80 shirt up to the counter to pay.
That's not cool at all imo
My wife and I went to BC, Cranbrook and Fernie. Also, did the Million Dollar Highway, we are from Colorado. Northern Idaho and Montana are also beautiful. Safe travels!
I can't wait!
I love that "One" by Three Dog Night was playing while nobody was paying attention to him. 😂🤣😂
Lol
Those folks were great 👍. So me and my wife live west of Sturgis in Wyoming and are going to do the same trip your taking to Glacier Park and a ride into Idaho south and if time allows possibly the million dollar highway. It's going to be awesome.
I can't wait!
I hope Harley Davidson corporate saw this video. I enjoy the rides! Thanks
Yesterday I walked around the BMW/KTM store in my local market for 15 minutes with no approach. Very classy, high end dealer. Only one customer and 3 sales people. Maybe it's because I had a CanAm hat on my head!
😊😊😊😆😆😆