I was at a Kia dealership around 2013 looking at an Optima I believe, and saw on the ripoff sticker "ADM $5,000" I asked the sales guy "What is ADM?" He replied "Additional Dealer Markup, we would be selling these at a loss if we didn't charge that!" I laughed in his face and left the dealership.
I just don't understand this. I'm in the fortunate position that I could afford to buy a car every 3-4 years but the dealership experience is so miserable that I keep my old jalopy running as long as I can to avoid dealing with the dealer garbage. Had they treated me even moderately decent they could have had a customer for life, but I guess one big profit sale was worth more than five reasonable ones.
Nah. They've cornered the market (or so they think) and are counting people's impulse to buy buy buy and misguided people are biting. But I agree that's an absolute sure-fire way to turn off a frugal, critical-thinking customer.
For real. My sister married a Japanese guy that she met in college and moved to Japan afterwards. I visited her this summer vacation and she took me to a Toyota dealership to buy her first car there. It was a night and day difference compared to the stealerships here who added a mandatory dealership package addon and a market adjustment price on top of the MSRP when I was buying a Ford Maverick for college
That's because return salesmen aren't apart of the business model. The turn over rate in sales and management is high, while they still have to meet performance targets in the limited time they work for these dealerships. This results in people who say and do just about anything to make a sale. They couldn't care less about what you do 3, 6 or 20 years from now. Really, if you're looking to be return customer to a dealer, that's like a woman who's looking for relationship with a guy interested in one-night stand.
Leased my last Mercedes and was in the financial guys office to sign papers. When he printed out the contract for me to sign I noticed a few things. The advertised acquisition fee from the website was $700. My contract said $900 for acquisition fee. I also found I was being charged $300 for the lost key insurance I never asked for. I looked at him and then proceeded to X out those lines. Then I said while you’re printing out a new contract take off the 3 year maintenance fee I was going to buy. You are going to offer that to me for nothing because I’ve bought 3 other cars from this dealership! I then looked him in the eye and said “ if you try to argue or say sorry that was a mistake, I’m walking right now. He didn’t say a word. I signed the papers and walked out with the car. I still have the car 6 years later. I ended up buying it under replacement cost.
Attempted to buy 2021 Q8 from Hyundai Anaheim and the price went up 4k from the online price for the “optional add on’s”. They added 2k for GPS system and 2k for paint protection for 5 years. Took a day and they took off the GPS add on, and they never would take off the paint protection add on. Continued to tell me they are under retail and under water on the vehicle. Kept holding my ground to buy at advertised price which they never came back at. Thanks for all the info, helped me in my negotiations!
I went to see a 29k truck(advertised online) sales man came back with a 38k otd price sheet. Told him I will come back tomorrow when banks open just to get out of there asap
I always laugh at myself when someone mentions the paint protection plans because a car dealer definitely got me with that. When I bought my last car in 2017, I had recently moved from OH to CA and he convinced me the California sun would ruin my paint and I would need it. I guess I missed the day in science class where we learned California has a different sun than Ohio 🤣
Excellent video man, you forgot N2 on tires. In BMW where I live they tried to charge me $299, I told the manager that was a deal breaker, he said if I am buying an $80k car and I complain about a $299 fee I should reconsider. On my way out of the dealer he agreed to take out the charge and I bought the car. 😂
I just recently went to a ford dealership is Los Angeles to purchase two Mavericks, I wanted the lowest trim because they were going to be for my pest control company and technicians were going to drive them, the dealership quoted me $28,000 plus they wanted me to pay $1,900 per vehicle for a paint protection, I told them no, I was not going to pay that and they let me walk out
@@mexicanspec that was the only dealership in LA that had the mavericks, literally the only one, the nearest dealership was 4 hours away, I settled for Toyota
I used to work for a Cadillac service department. I encouraged every customer to look at a factory extended warranty. I did this because I was trying to minimize their out-of-pocket repair costs. I had customers that in three successive months they had mechanical breakdowns each between 1500 and $2000 at the time I believe the cost for a 500 deductible was around $1600-$1800. I think zero deductible plan was just over 2000. I further explained that in my opinion getting the zero deductible would pay itself off in a pretty short amount of time, I can’t tell you how many times, customers come back to me and thank me for recommending the extended warranty with zero deductible! My own personal opinion if you buy your reliable car such as a Toyota or Honda maybe, you can skip an extended warranty. It all boils down to your comfort level and your budget.
Awesome video Mike!!❤ From $10K to $45K that's the minimum range of profit return every week I thinks it's not a bad one for me, now I have enough to pay bills and take care of my family.
Most people don't understand the concept of "buying the dip" buying the dip is all about buying digital assets when their prices are down and selling off when the price rises.
I’m not exactly sure why I have to disclose this in EVERY video. . It’s well known as demonstrated by comments. As well as videos ON THIS CHANNEL. so I am not sure if you are trying to troll, just being a Karen or maybe a little bit of both. But there is no reason why I need to stop the flow of the video to say “oh by the way. I own this company”.
@@ChevyDudeyou don’t have to disclose it but you also worded it as if they are a separate company in a video about dealer scams. Not trying to bust your chops but I thought the same thing.
^^^THIS. These things are now already done before the car goes on the lot, they have already added it in. They advertise a lower price, then when you get there, all these things are tacked on, but there's no way to remove them or negotiate them off - they tell you "Every car on our lot gets this s00per-d00per ceramic coating and pinstriping and nitrogen-filled tires and blah blah blah." The whole industry has just become sickening and I won't even set foot on a lot anymore.
@@tRdoc21just call them out in front of other customers and watch what happens. But be sure to tell them how you feel betrayed by the deceitful practices and waste of your time
Installation of non-OEM parts does NOT automatically void your warranty. IF the parts cause damage, THEN that damage is not covered by the warranty, but their mere presence has NO legal bearing on your warranty. This is settled Federal law. If it weren't, then using Pennzoil oil rather than Motorcraft oil in your Ford would void the warranty.
I bought a C7 and finance guy said GPS theft alarm was already installed in the car and cost $699 and I would have to pay monthly subscription. I told him that GPS is a little black box with a couple wires attached to the battery terminal. It can be taken off 5 min otherwise I’m walking. He took it off no questions.
I recently bought a used vehicle. The dealership I went to was great to work with. They didn’t try to upsell or add anything extra. I financed through them and my monthly payment was actually $20 less than the quote
Paint protection? So you’re telling me the vehicle brand I’m thinking of buying uses such low quality paint, perhaps I should buy another brand of vehicle 🤔
It's a great line to use. Extended warranty - but your salesman said Toyotas are super reliable?. Paint protection and rustproofing - do you mean these cars are built so badly I need this stuff? Maybe I should rethink buying this car. Shuts the finance ghoul right down.
It's not just cars. I used to work at a furniture store and they pushed fabric protection hard, $35 for an apolstered chair, $50 for a love seat, and $75 for a couch. They would take one can of fabric spray and haphazardly spray most of it on the furniture, not even turning cushions over. There's your protection.
Toyota dealership was selling me a car. The salesman told me "Toyota are the best cars. They never fail". Then continued to try to sell me an extended warranty. That's when I said "why would I pay for extended warranty for a car from a brand that is the best and never fails?" There was a long silence after that.
@@mdruben Ahh, but the details of the factory extended warranty MATTER. Honda Goldwings (used to, may or may not still) and ST1300 motorcycles both came with 3 year UNLIMITED mileage factory warranties. You could purchase another 4 years of UNLIMITED mileage. THAT was a helluva good deal. 7 years of unlimited mileage. And yes, there were riders who would put over 300k miles on the bikes in that 7 years.
The tire and wheel warranty is a good purchase. BMW tires and wheels are expensive. I’ve had two tires and two wheels replaced. 50 copay. Wheels and tires totaled over 2k.
A few years ago ChevyDude shared a story that one of his customers was driving home after buying a new Camaro and a truck in front of it drop a box of nails by accident. The customer needed 4 new tires on the first day. You may be right but it depends on price of the warranty and what it covers
Depends on what you’re purchasing it for. I got mine for $250. When you consider how expensive these wheels and tires are on some of these vehicles it’s worth it to me.
You're not wrong especially if you live in an area where the roads are similar to a war zone or you are one of those drivers that doesn't pay attention to craters in the road. I love people who come in and complain about the cost of tires at our dealership not knowing those 22 inch low profile tires can cost upwards of 500.00 a piece. A wheel can cost hundreds of not thousands of dollars as well. Buying these policies are cheap insurance next to what one tire and wheel replacement can cost.
Good video! Yep bought new '24 GM Pickup and they wanted about $800 for side steps, not to mention they will be financed! I declined and purchased better looking steps for $350 online
I hope you sell car in my island man you the man to buy the car from you. The honest guy I ever seen call. I’m a retail owner too. I lied honesty thanks brother.
Speaking about keys, when my son and I bought our last cars, both of the dealerships said they had all three keys. When we asked to see them they couldn’t provide them, but said they were somewhere. We both said when you find all the keys we will come back and sign for the cars. Funny they found the keys right away.
Bought the tire wheel protection on my last Subaru. I had a driver cut in front of me and I had to swerve to avoid hitting him and hit the curb. My wheel and tire were replaced. l drove through a construction zone and ended up with 4 flat tires from screws dropped on the road. 3 tires had to be replaced because the puncture was out side the middle 3 grooves. I also had 2 other tires replaced from road hazards. Best investment I made. My previous car, I replaced 4 tires from just wearing out after just over 100,000 miles. I hadn't had such bad luck with tires ever before.
They tried to get me with a “Resist All” $2200 interior and exterior protection plan and “Window Etching” $200, have them etch the vin in the window . I said I don’t want that, they said it’s pre-installed. I told them then bad investment on your part and you guys will have to take the lost, I’m not paying for that, I didn’t.
Tire and rim protection can be beneficial depending on where you live and how the roads. Ive worked at a Mercedes dealer and let me tell you that warranty came in handy. I would see the same car come while the previous claim i have made for tire hasn’t been paid yet
You have to be careful and read the fine print. Some of them ask you to follow specific maintenance routines with the dealership and the dealership only, and that's where they get their profit (Alignment, rotation and what not).
As to 'road hazard' warranties, you may be able to put in a claim to the government agency that operates the road, bridge, tunnel or even your insurer for such damage as wasn't properly maintaining the surface. I worked for a government agency (PANYNJ) that operated bridges, tunnels, roadways at their airport and other facilities and saw claims for wheel and tire damage, usually on more expensive cars and were reimbursed in full or part.
I went to Hendricks Honda in Charleston, SC. I wanted a new Honda Accord. So what was on all of them? LoJack. $750. Told sales guy I was interested but I wasn’t paying for LoJack. “How about we lower the cost so you’re not paying for LoJack?” Me…”No. if you’re willing to lower the cost so I’m not paying for LoJack, then lower the cost AND remove the LoJack and cost” No deal…they wouldn’t budge. Neither would I.
How about that frame they put around your license plate with their dealership's name on it? Free advertising for them. I told the salesman that I didn't want it on there. He seemed so surprised! LoL.
Hey Mr. Dude.A couple big things you forgot.I work for a large new car dealer,and every car ,new and used,had an upcharge for nitro filled tires,,tape stripes on new cars and really high doc fees.They would say you have to pay for those because it's already on the car.They also had no negotiate on the price of the vehicle,their price was on a sign from the inside mirror.They said hassel free shopping,no salesmen.All thier salesmen were called managers,same difference.Bottom line was it cost a lot more to shop there,but people liked it becasue they didn't have to hassel about the price.
Some people like to haggle.. they don’t trust stealerships as they shouldn’t and the consumer obviously has no way of knowing if the set price is the best price.
Quick question; are doc stamps and document fees the same thing? Or is doc stamps an excise tax that is different line item added to the total tax on the vehicle.
I used to work with a company that would offer the dealerships a package called the Advantage Package. Within the package, it will include literally every single thing in this video… but the company would charge the dealers $200 or $250. The dealerships would label it on their car sticker as the Advantage program and charge customers up to $4,500.00. It’s bs. Please please please walk away if you see it. It’s not worth it.
@@FrankasaurusRex of course they sponsored this channel/video... also says any product you can buy, etc. are a scam..... doesn't her order the product he swears by that any of us can also purchase/order from them as well...?
They tried to charge me all those fees so didn't buy a vehical and 300.00 for an additional key for my old dodge that's alas on its last leg. I bought my key online and programed it at home. But I want that white truck lol you showed. Or a dodge with no frills for our sar team
I recently bought a used car and they tried to charge me $891 for a used car inspection. I told them that that was part of the legal requirement in our state for them to conduct that inspection so I'm not paying for it. I was about to walk out and they took it off the invoice. That was among two other charges I told him I wasn't going to pay for, including an appearance package and locking wheel nuts.
9:56 I work at a dealer in the service dept. I will vouch for the road hazard coverage we sell, I’ve had multiple tires and/or wheels covered through it. Maybe there are shady companies out there though.
you are so right on this. this guy is so wrong about tire and wheel protection. had it on many cars and it worked all the time for curb rash and tire bubbles from potholes
actually the strobing third brake light has been proven to reduce rear end accidents. they are now just starting to put them on semi trailers after excessively testing it out and getting FMCSA approval to install them.
3:04 that's an F1 style third brake light... Those are intentionally bought and added to USDM cars. The JDM WRX has it's rear fog light there, which is something we don't have here.
I was shopping for a BMW a while back and the amount of bs fees they added turned me off. I ended buying a VW GTI manual because I really wanted one. It's cheap and I paid cash so I really didn't care about the fees too much. Though I am planning to buy a Merc later this year so this video will hopefully be useful. I hate bs fees. BY the way, San Antonio BMW has the worst bs fees of the ones in central Texas.
And the biggest ripoff of at all is extended warranty insurance from a dealership. If a purchaser wants buy the extended warranty insurance, skip at the dealership and buy directly from the insurance company that sells the insurance. Cheaper.
I emailed six dealers what I wanted and asked for quote. Received three, all within $500 of each other. Paid 18% less than MSRP. But, that was 2011. Easy, though.
Warranty Administrator here. Brother, you need to do your homework on warranty. The Magnuson Moss Warranty Act requires manufacturers to honor the original warranty unless they can prove that the aftermarket modification (either the parts or installation) was responsible for the failure that caused warranty repairs.
@@shag139simple, hard fact that you may not want to hear but here it goes. Initially, the dealer. The dealer will do everything in its power to decline a warrantable repair in favor of customer pay, which of course is a lot more profitable to them. From that point on out it becomes an admitted nightmare for the customer. You can reach out to the manufacturers customer service or customer care line and open a case. They will follow up with the dealer but whether or not the dealer will actually choose to handle the matter is another one of life’s great mysteries. A manufacturer DPSM or FOM may get involved, maybe they won’t. It may be the judge that ultimately decides but if it’s gotten to that point, you’re talking lawyers and tons of court fees.
Other side, Only pay agreed price plus TT&L. If the dealer has already added extra stuff and does not remove the cost, go to a dealer who does not add the extra stuff.
Found a used Corolla 2024 and they for 20,780 and they came back with a price of 32k I immediately started scratching stuff off and got it lowered to 25k and I left still because that’s too much
I will only disagree with the road hazard. I paid 1050.00 for my 2019 Corvette and I’ve hade 6000.00 worth of wheels and tires replaced at no cost!!! Fidelity is what my dealer uses.
Back in the day i did get the wheel/tire protection but i used it to my advantage. I bought bent rims and went to the dealership and got brand new wheels because of the warranty. But dont reccomend doing that
Back in the 90s I tried buying a Buick from Gustafson motors in Fargo and the rep Jerry lundegaard insisted I get the true coat paint sealant. After going back and forth for awhile I just ended up caving in.
Dear Mike, you forgot the most important fee that ALL dealers charge and that is a doc fee (which we should not pay neither). You also did not mention that you own 5 diamonds detailing (you should have at least disclosed this). How are we supposed to purchase a vehicle from you if you are not honest with us? Please do not compromise your integrity, be honest! Thank you.
@@Ray-ys4gw I mean say what you want🤷🏾♂️ I paid out of my own pocket for it at the detail shop they used to apply it wasn't some BS they spray on and off in the car wash
I was going to order a manual 24 Kia forte earlier this year, but they broke out the 4 square(strike 1). Then when I asked for the cost breakdown they literally only listed the sales price which was marked up $3100. I walked.
Last week i almost paid in the long run close to $40,000 for a used car car listed on their website $19,523. People please please check you paperwork before sign anything. I group of i hate in the whole world are dealership and the people works there. Funny part is i have good credit and willing to pay cash so i cant imagine how these dealership exploit people with bad credit or dont know all the numbers on the paper means.
My honda dealership sold keys for 150. I bought one online for 75 and had dm program for free. Gave me keyless start cause my car was capable but my OE key fob didnt.
FYI I'm 1000% with you with the BS adds but when i was selling cars a few years back a customer i sold a new car to bought Kahu/Lowjack and crazy enough a month later she was offed by her boyfriend at the time and cops called the dealership and ended up tracking the killer down using the lowjack and caught him on the run. Just thought I'd share
I agree with everything here except for the voiding of the warranty subject. That is simply not true. No manufacturer can void a warranty because you made a small modification...thats a federal law.
Do you have written checklist online? My sister is actively looking for a new car and it would be nice to give her a checklist on important things to talk about and fees not to pay.
I was fooled into taking the extended warranty on my Civic, one of the dumbest decision ever. At least that car still runs fine even after 12 years without much problems.
I got stuck with the theft protection but I figured I am paying almost 39K why worry about 299 dollars. Everything else was legitimate and they took money off the MSRP.
i just want to be able to walk in and get the truck and not have to deal with them... im really hoping there will be more dealers that just ship to home or what ever. i know nissan is trying to do it.
Is there something wrong with that?? I have plugged other detail ships in the area for 10+ years (360 express and bling sauce being the most common ones) . I think it’s pretty clear I own it considering I did a Video ON THIS CHANNEL, plus my name, voice, pictures, etc all over that businesses stuff.
Incorrect on the "voids your warranty part. The Magnusson Moss act has been around for decades. Installing non-oem parts is perfectly fine. If it damages a part that you are trying to warrantee, yes, thats not covered. It doesnt void your WHOLE warranty. I install an aftermarket stereo and my transmission goes, that has nothing to do with it. If it was true show me where toyota makes their own oil, not just putting their label on it. Ill wait... I agree with the rest of what you say, BUT the "voids your warranty" is a huge huge lie. Know your law.
I wish your car lot was close by I'm planning to buy another vehicle for backup and I don't want to pay for the next 100 years😄. being a female, they think you are dumb and its sad how they used customers to make their money, I have been watching your UA-cam info and it helps alot .
Appreciate the info but how do you avoid paying for these Dealer and Window Stickered Option Add-ons? Here in FL Dealerships love to tack-on cheap Window Tint and Plastic Tape (Selling as Door Edge Guards!). Subtracting these Costs from your negotiated Out-the-Door Price or move on to the next Dealership? Do appreciate your efforts to educate!
Florida is one of the worst states in the country for this. I have a video coming up geared towards Florida people. The obvious first thing you do is walk away from the dealership. Secondly, you can shop anywhere in the country. Find a vehicle that you’re looking for and ship it to Florida and still be cheaper than buying your car and an actual floor dealership. So look at that option too.
I was at a Kia dealership around 2013 looking at an Optima I believe, and saw on the ripoff sticker "ADM $5,000" I asked the sales guy "What is ADM?" He replied "Additional Dealer Markup, we would be selling these at a loss if we didn't charge that!" I laughed in his face and left the dealership.
Adm right now on Dark horses and I wanted to get one but I would pay all that extra money.
Cool story bro
Ya a loss in there bonus fund
Trust me, everyone in that building laughed at you as well
@@JSession couldn’t pay me to buy a Kia
Unfortunately dealers choose to make buying a car a miserable experience. Apparently return business is not part of their business model
I just don't understand this. I'm in the fortunate position that I could afford to buy a car every 3-4 years but the dealership experience is so miserable that I keep my old jalopy running as long as I can to avoid dealing with the dealer garbage. Had they treated me even moderately decent they could have had a customer for life, but I guess one big profit sale was worth more than five reasonable ones.
Nah. They've cornered the market (or so they think) and are counting people's impulse to buy buy buy and misguided people are biting. But I agree that's an absolute sure-fire way to turn off a frugal, critical-thinking customer.
For real. My sister married a Japanese guy that she met in college and moved to Japan afterwards. I visited her this summer vacation and she took me to a Toyota dealership to buy her first car there. It was a night and day difference compared to the stealerships here who added a mandatory dealership package addon and a market adjustment price on top of the MSRP when I was buying a Ford Maverick for college
That's because return salesmen aren't apart of the business model. The turn over rate in sales and management is high, while they still have to meet performance targets in the limited time they work for these dealerships. This results in people who say and do just about anything to make a sale. They couldn't care less about what you do 3, 6 or 20 years from now.
Really, if you're looking to be return customer to a dealer, that's like a woman who's looking for relationship with a guy interested in one-night stand.
My dad made his teenage sons apply "paint protection" on his and mom's cars. Aka: a coat of wax every 3 months.
💯😂🤣🤣😂🤣 ikr... Tooo funny ..love this comment
Your dad and my dad must have been lost lost brothers...😂
Leased my last Mercedes and was in the financial guys office to sign papers. When he printed out the contract for me to sign I noticed a few things. The advertised acquisition fee from the website was $700. My contract said $900 for acquisition fee. I also found I was being charged $300 for the lost key insurance I never asked for. I looked at him and then proceeded to X out those lines. Then I said while you’re printing out a new contract take off the 3 year maintenance fee I was going to buy. You are going to offer that to me for nothing because I’ve bought 3 other cars from this dealership! I then looked him in the eye and said “ if you try to argue or say sorry that was a mistake, I’m walking right now. He didn’t say a word. I signed the papers and walked out with the car. I still have the car 6 years later. I ended up buying it under replacement cost.
At least you read the contract unlike others that just sign it.
Lol yeah ok
Attempted to buy 2021 Q8 from Hyundai Anaheim and the price went up 4k from the online price for the “optional add on’s”. They added 2k for GPS system and 2k for paint protection for 5 years. Took a day and they took off the GPS add on, and they never would take off the paint protection add on. Continued to tell me they are under retail and under water on the vehicle. Kept holding my ground to buy at advertised price which they never came back at. Thanks for all the info, helped me in my negotiations!
I went to see a 29k truck(advertised online) sales man came back with a 38k otd price sheet. Told him I will come back tomorrow when banks open just to get out of there asap
wanted a 2009 used Civic with over 158k miles that was advertised for 4.7k USD online . they were asking 8k after testing it
@@army-rulernot worth 8k for the year and mileage
😊@@army-ruler
I always laugh at myself when someone mentions the paint protection plans because a car dealer definitely got me with that. When I bought my last car in 2017, I had recently moved from OH to CA and he convinced me the California sun would ruin my paint and I would need it. I guess I missed the day in science class where we learned California has a different sun than Ohio 🤣
Excellent video man, you forgot N2 on tires. In BMW where I live they tried to charge me $299, I told the manager that was a deal breaker, he said if I am buying an $80k car and I complain about a $299 fee I should reconsider. On my way out of the dealer he agreed to take out the charge and I bought the car. 😂
Been watching you since you started this channel. I am finally going to buy a car and you're knowledge is priceless. Thank you!
I just recently went to a ford dealership is Los Angeles to purchase two Mavericks, I wanted the lowest trim because they were going to be for my pest control company and technicians were going to drive them, the dealership quoted me $28,000 plus they wanted me to pay $1,900 per vehicle for a paint protection, I told them no, I was not going to pay that and they let me walk out
There are a lot of Ford dealers in Los Angeles.
@@mexicanspec Marina Del Rey Ford
@@ratfinder7812 Yes but I am sure another Ford dealer in the area will want your business.
@@mexicanspec that was the only dealership in LA that had the mavericks, literally the only one, the nearest dealership was 4 hours away, I settled for Toyota
@@ratfinder7812 Really? Are they not stocking them? Did you get that new Toyota engine that is having problems?
I used to work for a Cadillac service department. I encouraged every customer to look at a factory extended warranty. I did this because I was trying to minimize their out-of-pocket repair costs. I had customers that in three successive months they had mechanical breakdowns each between 1500 and $2000 at the time I believe the cost for a 500 deductible was around $1600-$1800. I think zero deductible plan was just over 2000. I further explained that in my opinion getting the zero deductible would pay itself off in a pretty short amount of time, I can’t tell you how many times, customers come back to me and thank me for recommending the extended warranty with zero deductible! My own personal opinion if you buy your reliable car such as a Toyota or Honda maybe, you can skip an extended warranty. It all boils down to your comfort level and your budget.
Awesome video Mike!!❤ From $10K to $45K that's the minimum range of profit return every week I thinks it's not a bad one for me, now I have enough to pay bills and take care of my family.
Most people don't understand the concept of "buying the dip" buying the dip is all about buying digital assets when their prices are down and selling off when the price rises.
2:13 he personally uses them because he is them
I wonder how many people missed that...
@@floridaboz1 I missed it. He owns the 5 diamond company?
Yup 😂.
I’m not exactly sure why I have to disclose this in EVERY video. . It’s well known as demonstrated by comments. As well as videos ON THIS CHANNEL. so I am not sure if you are trying to troll, just being a Karen or maybe a little bit of both. But there is no reason why I need to stop the flow of the video to say “oh by the way. I own this company”.
@@ChevyDudeyou don’t have to disclose it but you also worded it as if they are a separate company in a video about dealer scams. Not trying to bust your chops but I thought the same thing.
The add-ons aren't being offered as part of the sales process, they're added before the car's even put up for sale.
^^^THIS. These things are now already done before the car goes on the lot, they have already added it in. They advertise a lower price, then when you get there, all these things are tacked on, but there's no way to remove them or negotiate them off - they tell you "Every car on our lot gets this s00per-d00per ceramic coating and pinstriping and nitrogen-filled tires and blah blah blah."
The whole industry has just become sickening and I won't even set foot on a lot anymore.
@@tRdoc21just call them out in front of other customers and watch what happens. But be sure to tell them how you feel betrayed by the deceitful practices and waste of your time
This is ~100 percent correct information. Except for the detail advert, so we'll give it 92%.
Installation of non-OEM parts does NOT automatically void your warranty. IF the parts cause damage, THEN that damage is not covered by the warranty, but their mere presence has NO legal bearing on your warranty. This is settled Federal law. If it weren't, then using Pennzoil oil rather than Motorcraft oil in your Ford would void the warranty.
I bought a C7 and finance guy said GPS theft alarm was already installed in the car and cost $699 and I would have to pay monthly subscription. I told him that GPS is a little black box with a couple wires attached to the battery terminal. It can be taken off 5 min otherwise I’m walking. He took it off no questions.
I recently bought a used vehicle. The dealership I went to was great to work with. They didn’t try to upsell or add anything extra. I financed through them and my monthly payment was actually $20 less than the quote
Paint protection? So you’re telling me the vehicle brand I’m thinking of buying uses such low quality paint, perhaps I should buy another brand of vehicle 🤔
It's a great line to use. Extended warranty - but your salesman said Toyotas are super reliable?. Paint protection and rustproofing - do you mean these cars are built so badly I need this stuff? Maybe I should rethink buying this car. Shuts the finance ghoul right down.
It's not just cars. I used to work at a furniture store and they pushed fabric protection hard, $35 for an apolstered chair, $50 for a love seat, and $75 for a couch. They would take one can of fabric spray and haphazardly spray most of it on the furniture, not even turning cushions over. There's your protection.
Toyota dealership was selling me a car. The salesman told me "Toyota are the best cars. They never fail". Then continued to try to sell me an extended warranty. That's when I said "why would I pay for extended warranty for a car from a brand that is the best and never fails?" There was a long silence after that.
@@mdruben Ahh, but the details of the factory extended warranty MATTER. Honda Goldwings (used to, may or may not still) and ST1300 motorcycles both came with 3 year UNLIMITED mileage factory warranties. You could purchase another 4 years of UNLIMITED mileage.
THAT was a helluva good deal. 7 years of unlimited mileage. And yes, there were riders who would put over 300k miles on the bikes in that 7 years.
The tire and wheel warranty is a good purchase. BMW tires and wheels are expensive. I’ve had two tires and two wheels replaced. 50 copay. Wheels and tires totaled over 2k.
It might be a good option for you but a scam for the rest of us.
A few years ago ChevyDude shared a story that one of his customers was driving home after buying a new Camaro and a truck in front of it drop a box of nails by accident. The customer needed 4 new tires on the first day. You may be right but it depends on price of the warranty and what it covers
Depends on what you’re purchasing it for. I got mine for $250. When you consider how expensive these wheels and tires are on some of these vehicles it’s worth it to me.
You're not wrong especially if you live in an area where the roads are similar to a war zone or you are one of those drivers that doesn't pay attention to craters in the road. I love people who come in and complain about the cost of tires at our dealership not knowing those 22 inch low profile tires can cost upwards of 500.00 a piece. A wheel can cost hundreds of not thousands of dollars as well.
Buying these policies are cheap insurance next to what one tire and wheel replacement can cost.
Good video!
Yep bought new '24 GM Pickup and they wanted about $800 for side steps, not to mention they will be financed!
I declined and purchased better looking steps for $350 online
Found a 2025 Ram 1500 that was charging for the Hurricane engine on the window sticker even though it was in STANDARD equipment list.
There are 2 different hurricane engines, the standard output, aka standard equipment, versus the high output, aka added option. Nothing nefarious!
I hope you sell car in my island man you the man to buy the car from you. The honest guy I ever seen call. I’m a retail owner too. I lied honesty thanks brother.
Speaking about keys, when my son and I bought our last cars, both of the dealerships said they had all three keys. When we asked to see them they couldn’t provide them, but said they were somewhere. We both said when you find all the keys we will come back and sign for the cars.
Funny they found the keys right away.
Best way to avoid scams at dealerships, is to avoid going to a dealership period.
Bought the tire wheel protection on my last Subaru. I had a driver cut in front of me and I had to swerve to avoid hitting him and hit the curb. My wheel and tire were replaced. l drove through a construction zone and ended up with 4 flat tires from screws dropped on the road. 3 tires had to be replaced because the puncture was out side the middle 3 grooves. I also had 2 other tires replaced from road hazards. Best investment I made. My previous car, I replaced 4 tires from just wearing out after just over 100,000 miles. I hadn't had such bad luck with tires ever before.
This very typical, go 5 -10 years no problems, then wham 3 bad years in row. very typical.
Just two new tires , paid my whole tire pkg.
Should you be behind the wheel... Lol 😂🤣🤣🤣
They tried to get me with a “Resist All” $2200 interior and exterior protection plan and “Window Etching” $200, have them etch the vin in the window . I said I don’t want that, they said it’s pre-installed. I told them then bad investment on your part and you guys will have to take the lost, I’m not paying for that, I didn’t.
I miss the days when paying way below sticker was normal. Now there are markups, ADM, port add ons, dealer add ons, list goes on.
@@matw1x Yes and destination charges too. It’s all a racket, and then the dealerships wonder why they can’t move vehicles
The delta between invoice and msrp is a lot smaller now leaving less room as well.
Tire and rim protection can be beneficial depending on where you live and how the roads. Ive worked at a Mercedes dealer and let me tell you that warranty came in handy. I would see the same car come while the previous claim i have made for tire hasn’t been paid yet
It was for me when I hit a pothole and damaged two rims and tires.
You have to be careful and read the fine print. Some of them ask you to follow specific maintenance routines with the dealership and the dealership only, and that's where they get their profit (Alignment, rotation and what not).
0:47 paint protection
2:34 delivery/destination
3:05 third break light
4:20 life/disability insurance
5:00 dealer prep and conditioning fee
6:36 GPS systems
7:40 theft protection
8:52 accessories
9:55 tire/wheel
10:55 ADM
11:50 dent/ding package
13:00 key replacement
I sell tire and wheel for $395, the paint protection for only $311. I agree with the other stuff being bad things to purchase.
As to 'road hazard' warranties, you may be able to put in a claim to the government agency that operates the road, bridge, tunnel or even your insurer for such damage as wasn't properly maintaining the surface. I worked for a government agency (PANYNJ) that operated bridges, tunnels, roadways at their airport and other facilities and saw claims for wheel and tire damage, usually on more expensive cars and were reimbursed in full or part.
Good luck with that fiasco
Lol I fell for everything when I bought my 2019 Cadillac 🤣
Ready for a small SUV so needed this video.
I completely agree until tire and rim protection. I had multiple flat tires and always get a new one.
I went to Hendricks Honda in Charleston, SC. I wanted a new Honda Accord. So what was on all of them? LoJack. $750. Told sales guy I was interested but I wasn’t paying for LoJack. “How about we lower the cost so you’re not paying for LoJack?” Me…”No. if you’re willing to lower the cost so I’m not paying for LoJack, then lower the cost AND remove the LoJack and cost”
No deal…they wouldn’t budge. Neither would I.
Yep Hendricks in Dallas loads the Lojack you on new Honda's also.
I missed these Chevy Dude videos.
How about that frame they put around your license plate with their dealership's name on it? Free advertising for them. I told the salesman that I didn't want it on there. He seemed so surprised! LoL.
Hey Mr. Dude.A couple big things you forgot.I work for a large new car dealer,and every car ,new and used,had an upcharge for nitro filled tires,,tape stripes on new cars and really high doc fees.They would say you have to pay for those because it's already on the car.They also had no negotiate on the price of the vehicle,their price was on a sign from the inside mirror.They said hassel free shopping,no salesmen.All thier salesmen were called managers,same difference.Bottom line was it cost a lot more to shop there,but people liked it becasue they didn't have to hassel about the price.
Some people like to haggle.. they don’t trust stealerships as they shouldn’t and the consumer obviously has no way of knowing if the set price is the best price.
Considering the air we breathe is 80 % nitrogen.
Quick question; are doc stamps and document fees the same thing? Or is doc stamps an excise tax that is different line item added to the total tax on the vehicle.
@@georgepetrillo7316 'doc stamps' may be a state or local government assessed fee. Check you local government website if it actually exists.
Ignorant people separated from their money.
I used to work with a company that would offer the dealerships a package called the Advantage Package. Within the package, it will include literally every single thing in this video… but the company would charge the dealers $200 or $250. The dealerships would label it on their car sticker as the Advantage program and charge customers up to $4,500.00. It’s bs. Please please please walk away if you see it. It’s not worth it.
I have been shopping online and dealerships won’t provide the window sticker. They send build sheets or a work up sheet. I move on!
Aren’t you the owner of 5 diamonds detailing?
When you fail to disclose the ad for your own company that you're pretending not to own😂
He also deleted comments about the over priced truck with 114k miles on his lot too. He’s the scam he pretends not to be.
@@FrankasaurusRex of course they sponsored this channel/video... also says any product you can buy, etc. are a scam..... doesn't her order the product he swears by that any of us can also purchase/order from them as well...?
Let the boy get his subscribers up lol
They tried to charge me all those fees so didn't buy a vehical and 300.00 for an additional key for my old dodge that's alas on its last leg. I bought my key online and programed it at home. But I want that white truck lol you showed. Or a dodge with no frills for our sar team
Chevy Dude is the type of guy to sell you blinker fluid and muffler bearings extended maintenance package 🤣🤣🤣
I recently bought a used car and they tried to charge me $891 for a used car inspection. I told them that that was part of the legal requirement in our state for them to conduct that inspection so I'm not paying for it. I was about to walk out and they took it off the invoice. That was among two other charges I told him I wasn't going to pay for, including an appearance package and locking wheel nuts.
Great video, ignore the troll haters. Keep up the good work
9:56 I work at a dealer in the service dept. I will vouch for the road hazard coverage we sell, I’ve had multiple tires and/or wheels covered through it. Maybe there are shady companies out there though.
Only one id get is the tire and wheel. Have had it on the last 3 purchased cars and have used it several times.
you are so right on this. this guy is so wrong about tire and wheel protection. had it on many cars and it worked all the time for curb rash and tire bubbles from potholes
actually the strobing third brake light has been proven to reduce rear end accidents. they are now just starting to put them on semi trailers after excessively testing it out and getting FMCSA approval to install them.
They have been on motorcycles for years
How do they get around the law in every state that says brake light have to be solid red?
3:04 that's an F1 style third brake light... Those are intentionally bought and added to USDM cars. The JDM WRX has it's rear fog light there, which is something we don't have here.
Mike you are pulling all the stops out on this video, Well said I must say. Wishing you all the best!
Local hardware stores like Ace sell keys for much less cost.
I was shopping for a BMW a while back and the amount of bs fees they added turned me off. I ended buying a VW GTI manual because I really wanted one. It's cheap and I paid cash so I really didn't care about the fees too much. Though I am planning to buy a Merc later this year so this video will hopefully be useful. I hate bs fees. BY the way, San Antonio BMW has the worst bs fees of the ones in central Texas.
Yeah, every single thing you said is true and I have experienced my self at dealership.
And the biggest ripoff of at all is extended warranty insurance from a dealership. If a purchaser wants buy the extended warranty insurance, skip at the dealership and buy directly from the insurance company that sells the insurance. Cheaper.
That only works if you can find the pipeline to that insurance company and they allow you to buy directly from them.
I emailed six dealers what I wanted and asked for quote. Received three, all within $500 of each other. Paid 18% less than MSRP. But, that was 2011. Easy, though.
Warranty Administrator here. Brother, you need to do your homework on warranty. The Magnuson Moss Warranty Act requires manufacturers to honor the original warranty unless they can prove that the aftermarket modification (either the parts or installation) was responsible for the failure that caused warranty repairs.
Great and who makes that decision?
Stealerships don’t do their homework
@@shag139simple, hard fact that you may not want to hear but here it goes. Initially, the dealer. The dealer will do everything in its power to decline a warrantable repair in favor of customer pay, which of course is a lot more profitable to them. From that point on out it becomes an admitted nightmare for the customer. You can reach out to the manufacturers customer service or customer care line and open a case. They will follow up with the dealer but whether or not the dealer will actually choose to handle the matter is another one of life’s great mysteries. A manufacturer DPSM or FOM may get involved, maybe they won’t. It may be the judge that ultimately decides but if it’s gotten to that point, you’re talking lawyers and tons of court fees.
@@lefty_1976you are so right, it’s a battle of attrition and they will wear you down to the point where you’re not going to want to continue.
Other side, Only pay agreed price plus TT&L. If the dealer has already added extra stuff and does not remove the cost, go to a dealer who does not add the extra stuff.
This is one of your absolute best videos!
You recommended 5 Diamond Detailing. Don't you own that business, or did in the past?
Thank you Mike!! Appreciate you sir!
How about dealer/doc fees? Totally bogus!
Chevydude didn’t bring up the Doc Fee because he charges it to customers.
Found a used Corolla 2024 and they for 20,780 and they came back with a price of 32k I immediately started scratching stuff off and got it lowered to 25k and I left still because that’s too much
I will only disagree with the road hazard. I paid 1050.00 for my 2019 Corvette and I’ve hade 6000.00 worth of wheels and tires replaced at no cost!!! Fidelity is what my dealer uses.
9:32, most dealers add window tint now. Won't let you out of it either.
Back in the day i did get the wheel/tire protection but i used it to my advantage. I bought bent rims and went to the dealership and got brand new wheels because of the warranty. But dont reccomend doing that
New cars in general are strange to me considering if you're able to put your ego aside you can get some crazy deals. Dealerships are wild.
And this video is why I'd never buy a new car. Or anything from a dealer. A key for my 1978 Mitsubishi Galant costs $6.00
Back in the 90s I tried buying a Buick from Gustafson motors in Fargo and the rep Jerry lundegaard insisted I get the true coat paint sealant. After going back and forth for awhile I just ended up caving in.
Wasn’t it Brainard?
Dear Mike, you forgot the most important fee that ALL dealers charge and that is a doc fee (which we should not pay neither). You also did not mention that you own 5 diamonds detailing (you should have at least disclosed this). How are we supposed to purchase a vehicle from you if you are not honest with us? Please do not compromise your integrity, be honest! Thank you.
Thank you! This is great information! Would you mind doing a video like this for used cars, please?
My old store sold paint protection but had it applied from a local detail company to apply it. Came with a 10 year warranty.
You're just trying to justify getting ripped off 😊
@@Ray-ys4gw I mean say what you want🤷🏾♂️ I paid out of my own pocket for it at the detail shop they used to apply it wasn't some BS they spray on and off in the car wash
I was going to order a manual 24 Kia forte earlier this year, but they broke out the 4 square(strike 1). Then when I asked for the cost breakdown they literally only listed the sales price which was marked up $3100. I walked.
Last week i almost paid in the long run close to $40,000 for a used car car listed on their website $19,523. People please please check you paperwork before sign anything. I group of i hate in the whole world are dealership and the people works there. Funny part is i have good credit and willing to pay cash so i cant imagine how these dealership exploit people with bad credit or dont know all the numbers on the paper means.
My honda dealership sold keys for 150. I bought one online for 75 and had dm program for free. Gave me keyless start cause my car was capable but my OE key fob didnt.
What about Bling Sauce? You can buy that on the internet.
Just to to Atlantic City NJ for discounted corvettes
Basically, check internet pricing and you’ll find many Corvettes at MSRP.
I’ve even seen a few with some discounts on them.
FYI I'm 1000% with you with the BS adds but when i was selling cars a few years back a customer i sold a new car to bought Kahu/Lowjack and crazy enough a month later she was offed by her boyfriend at the time and cops called the dealership and ended up tracking the killer down using the lowjack and caught him on the run. Just thought I'd share
I want to know about purchasing a new Toyota Scienna. Dealerships say they are in high demand, and most dealers do not have them in stock.
Why do you assume that things like paint protection are actually applied?
I agree with everything here except for the voiding of the warranty subject. That is simply not true. No manufacturer can void a warranty because you made a small modification...thats a federal law.
Do you have written checklist online? My sister is actively looking for a new car and it would be nice to give her a checklist on important things to talk about and fees not to pay.
You’re awesome! Thanks so much for the tips
Chevy Dude, You forgot about "Advertisement Fee." I went to buy a truck recently and they try to charge me for "Advertisement Fee."
2:10 I'm confused. That was your business I thought
It probably is but it is a separate entity and it does sponsor his channel
There are Definitely places to go get new keys and key fobs for way LESS than a ship.
I was fooled into taking the extended warranty on my Civic, one of the dumbest decision ever. At least that car still runs fine even after 12 years without much problems.
I got stuck with the theft protection but I figured I am paying almost 39K why worry about 299 dollars. Everything else was legitimate and they took money off the MSRP.
You got banged
Is Protective Vehicle Protection Plan for a brand new car with it? Cost from dealer shows its just shy of $2,500.
I passed on everything but engine warranty for 10 years and gap
i just want to be able to walk in and get the truck and not have to deal with them... im really hoping there will be more dealers that just ship to home or what ever. i know nissan is trying to do it.
Tells us not to buy paint protection from the dealer and then says go to a trusted shop and plugs his own detail shop 😂😂😂
Is there something wrong with that?? I have plugged other detail ships in the area for 10+ years (360 express and bling sauce being the most common ones) . I think it’s pretty clear I own it considering I did a Video ON THIS CHANNEL, plus my name, voice, pictures, etc all over that businesses stuff.
Incorrect on the "voids your warranty part. The Magnusson Moss act has been around for decades. Installing non-oem parts is perfectly fine. If it damages a part that you are trying to warrantee, yes, thats not covered. It doesnt void your WHOLE warranty. I install an aftermarket stereo and my transmission goes, that has nothing to do with it.
If it was true show me where toyota makes their own oil, not just putting their label on it. Ill wait...
I agree with the rest of what you say, BUT the "voids your warranty" is a huge huge lie. Know your law.
😂I bet these big car dealerships want to smoke this guy😂
They’ve tried. But never have seceeded. 😂
@@ChevyDude Lol I love you bro..keep doing the GOOD WORK!
What about $ 499.00 processing fees?
Only if you’re not smart enough to say no to it.
Great info, thank you!
Thanks again for the update. 😊
I wish your car lot was close by I'm planning to buy another vehicle for backup and I don't want to pay for the next 100 years😄. being a female, they think you are dumb and its sad how they used customers to make their money, I have been watching your UA-cam info and it helps alot .
Appreciate the info but how do you avoid paying for these Dealer and Window Stickered Option Add-ons? Here in FL Dealerships love to tack-on cheap Window Tint and Plastic Tape (Selling as Door Edge Guards!). Subtracting these Costs from your negotiated Out-the-Door Price or move on to the next Dealership? Do appreciate your efforts to educate!
Florida is one of the worst states in the country for this. I have a video coming up geared towards Florida people. The obvious first thing you do is walk away from the dealership. Secondly, you can shop anywhere in the country. Find a vehicle that you’re looking for and ship it to Florida and still be cheaper than buying your car and an actual floor dealership. So look at that option too.
Great video! Thanks!
How do you know the dealership is trying to charge you twice on destination/ delivery charges? What do I need to look for on the paperwork?