My 2014 Sprinter with the L4 has 100k miles and was diagnosed by the dealer with the same issues. Mercedes dealer wants $2500 to fix. Also found out that the inner and outer tie rods on these do not last more than 70k and they wanted $2500 for that repair to. Thanks for your info on this. I am going to attempt to fix this myself.
Did you see my other video about the class action suit that pays for some of those issues. I got a check for $3500. It covered my repairs on both my 2008 v6 and 2014 4cy... See link in comments. Gl
Changing the water pump is an easy job on one of these. 1.5 hour max and a nice straight forward job. Got these vans and ALL have done 300,000 +. The 651 engine 2009 to 2018 ended up being a great engine. This problem is very rare with Water pump VAC issues. Out of 60+ sprinters we have NEVER fit or had issues with a 'Carrier plate'. Don't make Mountains out of Mole hills!
Thanks for the great video. Couldn't agree with you more...owning a MB Sprinter is a "love/hate relationship". Dealer quoted 7 hours labor to replace water pump and related sensors, etc.
I've just fitted an aftermarket circoli water pump and it's missing the ports for it to connect to the vacuum system. Everything seems fine on the test drive but I will keep you updated if it throws any error codes
Has anyone had an acceleration issue with these vans. When I step on the accelerator there is a good 1 to 2 second delay before you get any throttle response. its a 2014 sprinter 2500 with L4 diesel
Investigating same problem on my 2017 sprinter in Europe. So far we found it is related to poor vacuum (no leaks, last thing on our list to check is the vacuum pump)or excessive time to build required vacuum.
would a faulty vaccum on this pump case the temperature gauge to fluctuate? my car is fine for the first 45 min but after temp starting to fluctuate. I changed the thermostat but temperature drops from 90 to 80C especially after a bit of acceleration? It might be ok for a few minutes and then it goes down and up again?it drives me mad! no codes or engine management light on!
Hey!!,quick question for you...would really appreciate help if you could? There is a wiring harness that runs on top of that engine and a plug that comes off on the middle right side,the plug seems to sit around the front of the fuel filter housing and goes down to the left side front of the egr cooler,do you know what it goes to? Its just a little short wire and plug on the right of the wiring harness and only one in the middle on top of the fuel rail. Ive just done the waterpump and fuel filter housing on this and lost to where this plug goes unless it doesnt on some of these engines?
Hello brother, is it possible to send me a video of the Mercedes Sprinter Bi Turbo Wastegate 1 and Wastegate 2 vacuum hoses and the MasterVag side, thank you very much
UPDATE! Took van to Ft Myers Mercedes for repair, not a great experience. $1997.57 later and 10 hours in the car getting there and back multiple times was tedious. Unfortunately I live an hour away and had to go back and forth 10 times, drop off pick up... The dealer needs some help getting things smoother and they need to stay on quality control. IMO they need to work with Corporate and help customers with this issue as it is excessively expensive and occurs far too soon and often. Why not at least come up with a plan to get the repair costs down to within reason considering it happens way too soon and too often. The customer might not be delighted but at least they won't walk away feeling like they got Hosed!! to the 10th power! I left a weak Google review on Ft Myers Mercedes but I did not expand on all the details due to space. Things Ft Myers Mercedes needs to work on, IMO: 1) Accountability: The building has Mercedes logos all over and so do all the cars... Yet, the Manager does not want any responsibility for the products shortcomings nor for a single tedious issue with his own dealership. He says there is nothing he can do and only offers excuses as to what happened and you already know what happened... Unless they take down the Mercedes Logo and put up BMW or something else, I think they have to carry the responsibility for the brand and definitely have to be responsible for what their customers experience. 2) Making efficient appointments is tough, when you get there they never have the story straight. Are you waiting for the car to be repaired, need a shuttle, dropping off, need a loaner... they are clueless. 3) They said 1.5 days to repair, 10 days later they got it done the first time but we had to try again 2 weeks later. I had asked my rep to make sure they ordered all the parts ahead of time and she said she would but when I checked with her a couple days before I dropped it off she still had not done so and that is what most likely killed the timing. 4) Communication: As I mentioned, the scheduling, multiple times they had me come in and the Sprinter Tech was not working that day. When the issue came back a couple weeks later the rep said the new redesigned pump failed again and apparently that is not what happened, luckily! It was a simple electrical switch that I think they failed to replace the first time, I think they tested it and it worked for the moment and so they left it despite billing for a new one. 5) Sloppy work: The "Sprinter Tech" was not there for my first appointment for the diagnosis so I guess the junior tech did it and that was a bit scary. When I got the van back my quick review spotted 3 hose/wire holders not returned to their factory mounts so wires and hoses were left dangling, killing my confidence with the quality of work. Two weeks later I popped the same code and had the same problems. There are more disturbing details to this story but I will refrain from sharing to protect those folks that clearly need a “compass alignment” in which I hope they get on their own after some internal study.
Interesting video I think the MB dealers are the same no mater where you leave the just want to rip you off. Question for you do you know where the vacuum pump is located on your van?? Let me know if you can I have the same one
Hey quick question .. I’m getting exhaust gas in coolant header tank . Thinking the head might have a crack in it as I’m losing 1/4 a bottle of coolant just reving the engine when the van is stationary. I’ve been told to check egr valve - diesel filter housing . Is any of what your explaining in your video diagnosis to the same problem I’m having ? I’ve had loads of these vans and never had to do a head gasket or change a head . Any help would be greatly appreciated.
@@wetlifesports yeah I think so to . I had so much back pressure in expansion header tank looks like it’ll be new gasket or the head is actually cracked 🤦♂️
@@wetlifesports I was wrong 😑… it was the egr cooler if you could believe that . Put new header tank on , new water pump , new thermostat . Instead of changing cooler I’ve bridged the 2 water pipes for cooler. Now have no gases in the header and no back pressure . Solved . Vans back out to work and I’m back to the sofa for beer and pizza 👏🏽😂
It does NOT matter who makes the pump, once antifreeze gets sucked into the vacuum line, you will ALWAYS keep getting the codes and "CHECK ENGINE" light no matter how many water pumps you install. I purchased my sprinter from the Fed Ex fleet, and the water pump was replaced a couple months before I purchased the van. When my check engine light came on, I purchased a New water pump, hoses, belts, and tensioner. when my personal mechanic removed the old pump, he said it looked new, but installed the newest pump. 2 weeks later boom the check engine light came on AGAIN, Same code. My mechanic said the vacuum line has a sensor that when it cucks fluid in it sometimes it will clear, but in some cases, you need to replace the sensor to make the Engine computer happy.
@@lloydmorrison5979 the love hate relationship with Sprinter... My 2014 in mint condition with all the bs just finished just got totaled in Ian.. was thinking I'm done for the second time but i miss that van and its size, driving feel, etc. Kept motorcycles and bikes in it 24/7, ready to go. Looking for another now but WOW, the prices are stupid. Trying to wait till this recession flattens the prices out.
Hi. Thank you for your video. Need some help. My 2014 bluetec 2.1 sprinter went to Field measure. At time of bring in for that procedure van drives with a lot of power , gears switched well no issues (355k km). After I got my van back after FM it started holding on switching the gears+ lost of power. In few days of driving DEF msg came out with 10 start remaining warning.( The tank with DEF was full.no other Code observed. I brought the van back to dealership - they changed something related to DEF system and explained that luck of power is causing by water pump issue and gave my option to change it to get power back. I stated I need my van same condition as I brought first time and not going to pay any other repair causing by Field measure. There ismsg from Mercedes dillership: Hi Ivan, I have been assured by my workshop foreman that once you give us the go ahead with the replacement of the defective water pump and associated contaminated valves, your vehicle will run as designed with full power. Please let us know when you would like to bring it in. It cost 2500$ What is your opinion on it? Thank you
Yw, im not a pro but it may be that you need a water pump especially if you've not had one in a long while. The loss of power may be the limp mode to protect the motor. Sometimes the def get crystalized and clogs the system. I think there is a heater for the def reservoir that warms it so it does not clog. These are complicated its best to get methodical and deal with the codes and ck these systems. The water pump failure can lead to contamination in many systems. Ck to see if your losing even the tinest of coolant. Did you ck to see of the vacuum lines are contaminated? I would hope you can get the pump for under 2k but make sure its a real merc part. I would stick with the dealer despite not liking them much, at least you know its mercedes and you can hold them accountable. If you think they owe you something, press them. Its complicated but best to do it rigth and don't cut corners. Good luck
@@wetlifesports Thank you for your response. Im going to change water pump anyway and understand that it is not new one right now. For me as customer situation was " before " the Field Mesure" and "After" 1) the coolant level was OK "before" 2) No mistakes or codes , no engine light 3) replacing the issues with DEF to Water pump one. you think replacing WP will get performance back ?
great video. I am a subscriber now :). quick question. do you have to remove water pump to replace the changeover valve?. the ripoff mechanic changed my water pump without changing the changeover valve and I want to tackle it myself. Please let me know.
@@wetlifesports yeah I changed the water pump, changeover valve, vacuum reservoir, and I am still getting the code p261f. any suggestions? you think its the o rings that you stated?
@@shakeellorgat3906 Make sure you got the correct pump. They sell some without the vac holes or connection and therefore you will never get the code to go away. It must have all the original holes and connects. Google it you'll see what I mean. Let me know
Just take the Pipes off and blow some brake cleaner through them, just gently blow as many vac pipes through one at a time. This is not difficult at all. The difficult bit is the diagnosis / Knowledge. A lot of faults on all modern vehicles are pretty easy to fix , when you know what the problem is which is why good mechanics stick with certain brands and can know what a problem is in 2 minutes. Stick to what you know as little knowledge is very dangerous.
@@shakeellorgat3906 There are two types of gasket for the waterpumps. One is Black in colour and is for the VAC from the W/P. The other is RED and does not have the hole / cut out for the VAC. Make sure you have used the correct gasket and remember NO SILICONE sealer!!!
Seems like a similar code indicating coolant pump issues. What year, motor? First thing is pull those vac lines on the vac reservoir i point out and see if there is crusty coolant residue. I would not mess around. If you think your water pump has begun to fail, get it fixed sooner than later. As i point out, the leaking coolant into the vacuum system spreads like a virus and contaminants all sorts of things, brakes, turbo, oil ultimately.. Its an ugly repair $2kish but it only gets more expensive and damaging the longer you wait. GL
I Replaced my water pump, and the mechanic said, "Someone else replaced the water pump recently!" I had the mechanic replace it anyways, only to find the SAME DAMM code pop up again! The dealership just did the Recall on the emission, and wanted over $2,000 for the CODE repairs! The dealership said dried coolant infected the sensor and it needed to be replaced. They would NOT tell me where the sensor was and gave me the part number, which turned out to be the WATER PUMP, Not the sensor, for $400.00. I am so sick of the dealership "Pissing on my shoes and telling me it's Raining." I can trust a Thief, not to leave my stuff lying around because it will be stolen, but I can NEVER trust a LIAR! Dealerships are LIARS!!!
My 2014 Sprinter with the L4 has 100k miles and was diagnosed by the dealer with the same issues. Mercedes dealer wants $2500 to fix. Also found out that the inner and outer tie rods on these do not last more than 70k and they wanted $2500 for that repair to. Thanks for your info on this. I am going to attempt to fix this myself.
Did you see my other video about the class action suit that pays for some of those issues. I got a check for $3500. It covered my repairs on both my 2008 v6 and 2014 4cy... See link in comments. Gl
Changing the water pump is an easy job on one of these. 1.5 hour max and a nice straight forward job. Got these vans and ALL have done 300,000 +. The 651 engine 2009 to 2018 ended up being a great engine. This problem is very rare with Water pump VAC issues. Out of 60+ sprinters we have NEVER fit or had issues with a 'Carrier plate'. Don't make Mountains out of Mole hills!
Good to know, dealer had to try twice. I considered it but the difficulty of access... and they talk about what else can get contaminated..
Thanks for the great video. Couldn't agree with you more...owning a MB Sprinter is a "love/hate relationship". Dealer quoted 7 hours labor to replace water pump and related sensors, etc.
Yes, I'm smiling and crying, mine just got totaled in Ian...
Mate thank you very much for the information brilliant
Yw, glad it helped.
Thanks so much. Great information.
Yw, thank you
I've just fitted an aftermarket circoli water pump and it's missing the ports for it to connect to the vacuum system. Everything seems fine on the test drive but I will keep you updated if it throws any error codes
Interesting, good luck. Thanks for the info. I look forward to seeing how it works.
Has anyone had an acceleration issue with these vans. When I step on the accelerator there is a good 1 to 2 second delay before you get any throttle response. its a 2014 sprinter 2500 with L4 diesel
Never noticed anything but your leaking water pump can contaminate lots of systems and may be why your response is poor.
Investigating same problem on my 2017 sprinter in Europe. So far we found it is related to poor vacuum (no leaks, last thing on our list to check is the vacuum pump)or excessive time to build required vacuum.
water temperature does go very hard over 60 degrees celsius, could be the same part to blame? changed thermostat and water pump, still same issue...
would a faulty vaccum on this pump case the temperature gauge to fluctuate? my car is fine for the first 45 min but after temp starting to fluctuate. I changed the thermostat but temperature drops from 90 to 80C especially after a bit of acceleration? It might be ok for a few minutes and then it goes down and up again?it drives me mad! no codes or engine management light on!
Yes, a leak can get sucked into the vac lines and mess up lots of stuff.
Hey!!,quick question for you...would really appreciate help if you could? There is a wiring harness that runs on top of that engine and a plug that comes off on the middle right side,the plug seems to sit around the front of the fuel filter housing and goes down to the left side front of the egr cooler,do you know what it goes to?
Its just a little short wire and plug on the right of the wiring harness and only one in the middle on top of the fuel rail.
Ive just done the waterpump and fuel filter housing on this and lost to where this plug goes unless it doesnt on some of these engines?
Sorry, mine died in Ian. I have gas one now, 2022.
Hello brother, is it possible to send me a video of the Mercedes Sprinter Bi Turbo Wastegate 1 and Wastegate 2 vacuum hoses and the MasterVag side, thank you very much
@@abdelatifhabib7318 sorry, lost her in Ian.
UPDATE! Took van to Ft Myers Mercedes for repair, not a great experience. $1997.57 later and 10 hours in the car getting there and back multiple times was tedious. Unfortunately I live an hour away and had to go back and forth 10 times, drop off pick up... The dealer needs some help getting things smoother and they need to stay on quality control. IMO they need to work with Corporate and help customers with this issue as it is excessively expensive and occurs far too soon and often. Why not at least come up with a plan to get the repair costs down to within reason considering it happens way too soon and too often. The customer might not be delighted but at least they won't walk away feeling like they got Hosed!! to the 10th power! I left a weak Google review on Ft Myers Mercedes but I did not expand on all the details due to space.
Things Ft Myers Mercedes needs to work on, IMO:
1) Accountability: The building has Mercedes logos all over and so do all the cars... Yet, the Manager does not want any responsibility for the products shortcomings nor for a single tedious issue with his own dealership. He says there is nothing he can do and only offers excuses as to what happened and you already know what happened... Unless they take down the Mercedes Logo and put up BMW or something else, I think they have to carry the responsibility for the brand and definitely have to be responsible for what their customers experience.
2) Making efficient appointments is tough, when you get there they never have the story straight. Are you waiting for the car to be repaired, need a shuttle, dropping off, need a loaner... they are clueless.
3) They said 1.5 days to repair, 10 days later they got it done the first time but we had to try again 2 weeks later. I had asked my rep to make sure they ordered all the parts ahead of time and she said she would but when I checked with her a couple days before I dropped it off she still had not done so and that is what most likely killed the timing.
4) Communication: As I mentioned, the scheduling, multiple times they had me come in and the Sprinter Tech was not working that day. When the issue came back a couple weeks later the rep said the new redesigned pump failed again and apparently that is not what happened, luckily! It was a simple electrical switch that I think they failed to replace the first time, I think they tested it and it worked for the moment and so they left it despite billing for a new one.
5) Sloppy work: The "Sprinter Tech" was not there for my first appointment for the diagnosis so I guess the junior tech did it and that was a bit scary. When I got the van back my quick review spotted 3 hose/wire holders not returned to their factory mounts so wires and hoses were left dangling, killing my confidence with the quality of work. Two weeks later I popped the same code and had the same problems.
There are more disturbing details to this story but I will refrain from sharing to protect those folks that clearly need a “compass alignment” in which I hope they get on their own after some internal study.
Interesting video I think the MB dealers are the same no mater where you leave the just want to rip you off. Question for you do you know where the vacuum pump is located on your van?? Let me know if you can I have the same one
Follow the VAC pipe from you brake servo down the side of your engine to the VAC pump. Simple.
Hey quick question .. I’m getting exhaust gas in coolant header tank . Thinking the head might have a crack in it as I’m losing 1/4 a bottle of coolant just reving the engine when the van is stationary. I’ve been told to check egr valve - diesel filter housing . Is any of what your explaining in your video diagnosis to the same problem I’m having ? I’ve had loads of these vans and never had to do a head gasket or change a head . Any help would be greatly appreciated.
@@Bigboitroy sorry, don't know much about it but sounds like what your thinking, blown head gasket.
@@wetlifesports yeah I think so to . I had so much back pressure in expansion header tank looks like it’ll be new gasket or the head is actually cracked 🤦♂️
@@Bigboitroy good luck with it
@@wetlifesports I was wrong 😑… it was the egr cooler if you could believe that . Put new header tank on , new water pump , new thermostat . Instead of changing cooler I’ve bridged the 2 water pipes for cooler. Now have no gases in the header and no back pressure . Solved . Vans back out to work and I’m back to the sofa for beer and pizza 👏🏽😂
@@Bigboitroy sweet!!
👍🏼
Reiterating the necessity of OEM Genuine Mercedes pump. There is an updated part number. I put in an aftermarket initially and got the P261F code
Yes, i heard the same thing
It does NOT matter who makes the pump, once antifreeze gets sucked into the vacuum line, you will ALWAYS keep getting the codes and "CHECK ENGINE" light no matter how many water pumps you install. I purchased my sprinter from the Fed Ex fleet, and the water pump was replaced a couple months before I purchased the van. When my check engine light came on, I purchased a New water pump, hoses, belts, and tensioner. when my personal mechanic removed the old pump, he said it looked new, but installed the newest pump. 2 weeks later boom the check engine light came on AGAIN, Same code. My mechanic said the vacuum line has a sensor that when it cucks fluid in it sometimes it will clear, but in some cases, you need to replace the sensor to make the Engine computer happy.
@@lloydmorrison5979 the love hate relationship with Sprinter... My 2014 in mint condition with all the bs just finished just got totaled in Ian.. was thinking I'm done for the second time but i miss that van and its size, driving feel, etc. Kept motorcycles and bikes in it 24/7, ready to go. Looking for another now but WOW, the prices are stupid. Trying to wait till this recession flattens the prices out.
Hi. Thank you for your video.
Need some help.
My 2014 bluetec 2.1 sprinter went to Field measure. At time of bring in for that procedure van drives with a lot of power , gears switched well no issues (355k km). After I got my van back after FM it started holding on switching the gears+ lost of power. In few days of driving DEF msg came out with 10 start remaining warning.( The tank with DEF was full.no other Code observed. I brought the van back to dealership - they changed something related to DEF system and explained that luck of power is causing by water pump issue and gave my option to change it to get power back. I stated I need my van same condition as I brought first time and not going to pay any other repair causing by Field measure.
There ismsg from Mercedes dillership: Hi Ivan, I have been assured by my workshop foreman that once you give us the go ahead with the replacement of the defective water pump and associated contaminated valves, your vehicle will run as designed with full power.
Please let us know when you would like to bring it in.
It cost 2500$
What is your opinion on it?
Thank you
Yw, im not a pro but it may be that you need a water pump especially if you've not had one in a long while. The loss of power may be the limp mode to protect the motor. Sometimes the def get crystalized and clogs the system. I think there is a heater for the def reservoir that warms it so it does not clog. These are complicated its best to get methodical and deal with the codes and ck these systems. The water pump failure can lead to contamination in many systems. Ck to see if your losing even the tinest of coolant. Did you ck to see of the vacuum lines are contaminated? I would hope you can get the pump for under 2k but make sure its a real merc part. I would stick with the dealer despite not liking them much, at least you know its mercedes and you can hold them accountable. If you think they owe you something, press them. Its complicated but best to do it rigth and don't cut corners. Good luck
@@wetlifesports Thank you for your response. Im going to change water pump anyway and understand that it is not new one right now.
For me as customer situation was " before " the Field Mesure" and "After"
1) the coolant level was OK "before"
2) No mistakes or codes , no engine light
3) replacing the issues with DEF to Water pump one.
you think replacing WP will get performance back ?
great video. I am a subscriber now :). quick question. do you have to remove water pump to replace the changeover valve?. the ripoff mechanic changed my water pump without changing the changeover valve and I want to tackle it myself. Please let me know.
Thank you! No, i point out the change over valve. You can easily change it. However, why do you need to, pop a code?
@@wetlifesports yeah I changed the water pump, changeover valve, vacuum reservoir, and I am still getting the code p261f. any suggestions? you think its the o rings that you stated?
@@shakeellorgat3906 Make sure you got the correct pump. They sell some without the vac holes or connection and therefore you will never get the code to go away. It must have all the original holes and connects. Google it you'll see what I mean. Let me know
Just take the Pipes off and blow some brake cleaner through them, just gently blow as many vac pipes through one at a time. This is not difficult at all. The difficult bit is the diagnosis / Knowledge. A lot of faults on all modern vehicles are pretty easy to fix , when you know what the problem is which is why good mechanics stick with certain brands and can know what a problem is in 2 minutes. Stick to what you know as little knowledge is very dangerous.
@@shakeellorgat3906 There are two types of gasket for the waterpumps. One is Black in colour and is for the VAC from the W/P. The other is RED and does not have the hole / cut out for the VAC. Make sure you have used the correct gasket and remember NO SILICONE sealer!!!
I have error P260000, electrical fault or an open circut. Any ide for fix?
Seems like a similar code indicating coolant pump issues. What year, motor? First thing is pull those vac lines on the vac reservoir i point out and see if there is crusty coolant residue. I would not mess around. If you think your water pump has begun to fail, get it fixed sooner than later. As i point out, the leaking coolant into the vacuum system spreads like a virus and contaminants all sorts of things, brakes, turbo, oil ultimately.. Its an ugly repair $2kish but it only gets more expensive and damaging the longer you wait. GL
I Replaced my water pump, and the mechanic said, "Someone else replaced the water pump recently!" I had the mechanic replace it anyways, only to find the SAME DAMM code pop up again! The dealership just did the Recall on the emission, and wanted over $2,000 for the CODE repairs! The dealership said dried coolant infected the sensor and it needed to be replaced. They would NOT tell me where the sensor was and gave me the part number, which turned out to be the WATER PUMP, Not the sensor, for $400.00. I am so sick of the dealership "Pissing on my shoes and telling me it's Raining." I can trust a Thief, not to leave my stuff lying around because it will be stolen, but I can NEVER trust a LIAR! Dealerships are LIARS!!!
One of the most abominable engines,particularly the twin turbo e250.
Yes, it's hard to believe how badly they can design after all the years and experience.
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