COACH Q&A // ex-EMPLOYEE answering my most asked QUESTIONS AND COMMENTS

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  • Опубліковано 15 вер 2024

КОМЕНТАРІ • 63

  • @idaranwa4370
    @idaranwa4370 2 роки тому +1

    Great video! Didn’t realize SA doesn’t get commission for a sale. Is there a cut off for returned items? Does coach ban consumers from shopping at their store?

  • @ingreviews5902
    @ingreviews5902 3 роки тому +1

    1st because i got the notif bell on :) big fan here!

    • @ingreviews5902
      @ingreviews5902 3 роки тому

      I was about to purchase a bag from the Coach Outlet online store, but unfortunately they don't ship here in the Philippines. :( Would you know another way on how I can order online?

    • @IvyWxng
      @IvyWxng  3 роки тому

      heehee thank you!!

    • @IvyWxng
      @IvyWxng  3 роки тому

      hmm unfortunately the only way i can think of is the way i mentioned above, where you would have to find a designated buyer, and they would ship to you. If you don't know anyone who has access, you may have to look at third party websites, but you would have to be VERY careful. OR you could look at the list that coach DOES ship to, and see if you can ship it to a friend, if you maybe known someone else in Asia. Im so sorry i don't have a better answer for you :(( I hope you can find a way, goodluck!!!

  • @annisaca4643
    @annisaca4643 3 роки тому +1

    I always love your video. Thank you for this, i appreciate thisssssss♥️

    • @IvyWxng
      @IvyWxng  3 роки тому

      thank you so much!!!

  • @Whitechocolatelatte
    @Whitechocolatelatte 2 роки тому

    I got my coach bag from coach outlet online and that bag was from retail and transferred to outlet. I just want to check if I want to have it cleaned, can I visit the retail shop instead of outlet?

  • @lelegante_sac
    @lelegante_sac 3 роки тому

    does Coach retail shop clean outlet leather bags like blake? and how long should i allot if i’ll have mine cleaned?

  • @adrian123781
    @adrian123781 2 роки тому

    Hi Ivy, Some coach bag has leatherware written with the logo, is that an old bag or seasonal?

  • @Kanika844
    @Kanika844 11 місяців тому

    Can we authenticate if coach bag is real or fake?

  • @hudamuktar2249
    @hudamuktar2249 3 роки тому

    Hi ivy, i just curious is that all the original coach bag with magnetic snap closure must have hole in the middle of the snap closure with embossed "COMAG USA PAT.... "? recently, i bought 2 tote bag from 2 different online sellers that claim the bags are authentic but the snap closure don't have that hole & COMAG USA PAT code. but other than this snap closure the tote looks like it's authentic.

    • @IvyWxng
      @IvyWxng  3 роки тому

      hI! this is a wonderful question, sorry im getting back to you so late! But ive never heard of this! I also don't have a magnetic snap closure bag so i can't check either :/ sorry i couldnt be more help!

  • @immawitchwithoutcoffee173
    @immawitchwithoutcoffee173 3 роки тому +3

    Coach Outlet bags have serial numbers.

    • @IvyWxng
      @IvyWxng  3 роки тому +1

      yes they do, good catch!! but it has recently been brought to my attention, that not all of them are located on the story patch. It depends on when they were manufactured, so its important to not rule bags out as fake just because they don't have a serial number on the patch. I just wanted to make that clear in my video incase anyone saw and freaked out ahhaah

  • @lelegante_sac
    @lelegante_sac 3 роки тому

    thanks Ivy, this video is very useful...

  • @kimpoyl.8757
    @kimpoyl.8757 3 роки тому

    Hi ivy! I just like to ask if ever I buy a bag from a different coach retail, say from another country, will the status of my membership still be considered? Thanks and more power!

    • @IvyWxng
      @IvyWxng  3 роки тому +1

      Hi!! great question!! And it should be! I'm not 100% sure, because I've never seen an account like that, but I have seen people who shop in the united states, and it shows up on their account here in Canada as well. So i do believe it will transfer!! Happy shopping!!! :)) (also you can ask your SA just to be extra extra sure !!)

  • @daviddanoite7414
    @daviddanoite7414 3 роки тому +1

    Thank you!!! I just received my first new COACH bag from legit website and I love it, although it didn’t come with a dust bag but I just got that fix thank you!!!

    • @IvyWxng
      @IvyWxng  3 роки тому

      omg yay first bag so exciting!!! Isn't the unwrapping just the best part!! :))

    • @lilpriestess
      @lilpriestess 3 роки тому

      I actually just got my first coach purchase from website as well... and I too didn’t get a dust bag which was a little disappointing since I bought something from the 1941 line.. from the coach.com site not outlet.. it came beautifully wrapped in the brown box with ribbon. how did you get one if I may ask? Thanks so much.

  • @colenegley1242
    @colenegley1242 3 роки тому

    Just a couple questions (sorry I was a little late for your Q and A vid) 1. I thought I heard you say you post once a week, and I just wanted to clarify what day 2. Is Coach outlet the only one with the fun collabs because I have been to both websites and I only saw collabs on the outlet? Also love your vids keep it up :)

    • @IvyWxng
      @IvyWxng  3 роки тому +1

      hey!! thank you!! and no worries :)) but yea i do try my best to post once a week, but with school going on its been around 1 every two weeks HAHA, and I post on thursday :) and omg noooo Coach retail always has AMAZING COLLABS!!! Recently they worked with Jean-Michel Basquiat, and then before that richard bernstein, and before that, lots of artists from china, keith haring, disney, and SO MUCH MORE!!!
      Heres a link to their recent collab:
      ca.coach.com/en_CA/coach-x-jean-michel-basquiat-beat-shoulder-bag-18/6892.html?dwvar_color=B4%2FIY

    • @colenegley1242
      @colenegley1242 3 роки тому

      Thank you so much for clarifying, and have a nice day!

    • @IvyWxng
      @IvyWxng  3 роки тому

      @@colenegley1242 you're welcome :))

  • @janellfields6912
    @janellfields6912 2 роки тому

    How much do you need to spend for the VIP list?

  • @razinmuqriz1206
    @razinmuqriz1206 3 роки тому +1

    Does coach offer free repair if the bag's interior is peeling if it's still under warranty?

    • @IvyWxng
      @IvyWxng  3 роки тому

      hi!! i dont want to say for certain, but im pretty sure they will!! There's this large repair manual that we have to follow, but I believe that if the interior is peeling, that it should be covered by warranty!! I would go in asap before your warranty expires!! goodluck :))

    • @razinmuqriz1206
      @razinmuqriz1206 3 роки тому

      @@IvyWxng omg thanks..ive already emailed their customer service and currently waiting for their replies before going to the actual stores as my local stores is quite far from where I lived. thanks again

    • @IvyWxng
      @IvyWxng  3 роки тому

      @@razinmuqriz1206 Np!! you can also call your coach store, we are obligated to answer every phone call we receive. You're going to get a faster answer if you call the store directly. goodluck!!! :))

  • @marjvillaruel9607
    @marjvillaruel9607 2 роки тому

    How much discount for employee?

  • @kylepandora9852
    @kylepandora9852 3 роки тому

    hai, i love your review all about coach bag. i m wondering about one thing. i spot many online shops that offer Preoder for coach and I find something interesting that some of them gave the receipt of the bag but the receipt is written as gift receipt ( I think the seller tries to sell the gift that they get from coach). does coach have these kind of redeem from points. tq

    • @IvyWxng
      @IvyWxng  3 роки тому +1

      hi!! if it is pre-order, nobody should have access to the bag yet, and certainly not the gift receipt!! so it is definitely not a preorder! However it is possible that somebody received a bag as a gift, and doesn't want it, so they are selling it online! That is very possible.I'm not sure what you mean by points, but you can definitely exchange the bag for a new one (With the gift receipt), but i believe there is a max number of days (i think it is 30 days). So I don't think sellers with gift receipts intend on "exchanging" it, i think it's just a proof of authenticity! I hope this answered your question!!

  • @fionarobinson8686
    @fionarobinson8686 3 роки тому +2

    Where is your sweater from? So cute :)

    • @IvyWxng
      @IvyWxng  3 роки тому

      thank you!! I think it's from H&M!! But i got it a really long time ago hahah :))

    • @Shanycole
      @Shanycole 3 роки тому

      I like all your Coach video.

    • @IvyWxng
      @IvyWxng  3 роки тому

      @@Shanycole thankyou!!! :))

  • @abril-jv6lk
    @abril-jv6lk 3 роки тому

    Hi can you tell me the difference between Authentic Coach to Original Coach because some online seller they're saying that their product is authentic way cheaper than the original one. thank you

  • @Sanyasampat
    @Sanyasampat 3 роки тому

    Hey! As someone looking to get into luxury retail i just wanted to ask what was your salary?

    • @IvyWxng
      @IvyWxng  3 роки тому +1

      hi! sorry, my salary isn't something I disclose on this platform! but what i can tell you is that it depends largely on where you are located, and your sales performance!

  • @pekkle0724
    @pekkle0724 3 роки тому

    does coach clean coach suede bag ?

    • @IvyWxng
      @IvyWxng  3 роки тому

      hi!! I believe they do suede patch details on leather bags, but I don't think they will clean the whole bag. Coach does not clean fabric bags either!!

  • @jermainesylvester498
    @jermainesylvester498 3 роки тому

    In Canada do outlet sell ready to wear as I have both retail and outlet ready to wear items if so is there any difference in quality like it is with bags in the outlet. I’m in the uk

    • @IvyWxng
      @IvyWxng  3 роки тому +1

      I believe they do!! but unfortunately I don't visit the outlet locations very often. However, in terms of quality, I can only imagine there is a difference, as the prices of the items are drastically different. Sorry i don't have more answers, but my store didn't really have RTW, and I didn't shop at outlets. Sorry for my response!!

    • @jermainesylvester498
      @jermainesylvester498 3 роки тому

      @@IvyWxng thank you I ordered both online both came in a coach dust bag and nicely packaged both feel super high quality and are really nice to wear. Big fan of the Channel

    • @IvyWxng
      @IvyWxng  3 роки тому

      @@jermainesylvester498 oh thank you so much!! :))

  • @beafierro5091
    @beafierro5091 3 роки тому

    How do u get rid of smell inside bag

    • @IvyWxng
      @IvyWxng  3 роки тому

      hey!! what kind of smell? Normally bags shouldn't smell bad, new ones will have the leather smell, but otherwise it shouldn't have any!!

    • @beafierro5091
      @beafierro5091 3 роки тому

      Its like a musky smell when i had them in storage

    • @beafierro5091
      @beafierro5091 3 роки тому

      All my bags are coach

    • @IvyWxng
      @IvyWxng  3 роки тому

      @@beafierro5091 oh i see! hmm so that's definitely not normal, id urge you to check your bags to make sure there isn't any mold. It's rare, but it can happen with real leather, especially if maybe its stored in a humid-ish environment. If there is mold, id definitely go to your local store, and have them take care of it!! otherwise, if there no mold, and there is still a smell, just try to air it out, and hopefully it goes away. Ill link you a video i made on how to properly store your bags, hopefully this can help for future bags!! :)) ua-cam.com/video/oE1GzHYzYQQ/v-deo.html

    • @beafierro5091
      @beafierro5091 3 роки тому

      Thank you ! that sounds great !

  • @ALCyoga8
    @ALCyoga8 3 роки тому

    Do you think Coach is an investment bag?

  • @KatherineAnnabella
    @KatherineAnnabella 3 роки тому +2

    You are still speaking like you are still employed with Coach, such as “We”. Be careful, you did say you are an ex-employee.

  • @MissAmelieMarie
    @MissAmelieMarie 3 роки тому +1

    Curious: why do you constantly, incessantly say “WE” and “US,” acting like you are a Coach employee? You aren’t. Stop it.

    • @IvyWxng
      @IvyWxng  3 роки тому +7

      its just a habit, and much easier!!

    • @angellasutherland5324
      @angellasutherland5324 2 роки тому +4

      Rude much? She recently stop working with them. I do this with companies i used to work with, especially if i enjoyed working with them and was invested in my job.