CNN Anchor Chris Wallace | Skeptical untrusting American public

Question from Caroline Sweeney, a Master of Public Affairs at the Ford School:
My question is, there's an ever widening divide between media, public institutions and voters, which means information is getting lost in the space left behind. How are we as future change makers, leaders, and public servants supposed to contend with an increasingly skeptical untrusting American public?
A Wallace House event part of the series "Democracy in crisis: Views from the press".