Customer Feedback - How To Handle It

Customer Feedback - How To Handle It
How are the business relationships and the business communication in your office? Do people give feedback to each other or gossip about each other? Your office environment and office culture is only as good as your business relationships. Do managers coach and give constructive feedback? Do employees give feedback to their managers and to the organization's leaders. Do your customers tell you what they need to be satisfied customers, or are you guessing? Retain your best customers and employees. Stop the guessing inherent in working with other people. And get more of what you want and less of what you don't at work.
Learn more about Shari Harley and Candid Culture's communication skills training programs and keynote speeches at www.candidculture.com.
Read more about Shari Harley at www.candidculture.com and www.howtosayanythingtoanyone.com.
About Shari Harley
Shari Harley is the founder and President of Candid Culture, a Denver-based training firm that is bringing candor back to the workplace, making it easier to give feedback at work. Harley is the author of the business communication book How to Say Anything to Anyone: A Guide to Building Business Relationships that Really Work. She is a keynote speaker at conferences and does giving feedback training throughout the U.S.
Read more about Shari Harley’s giving feedback training at www.candidculture.com and www.howtosayanythingtoanyone.com.
Customer Feedback - How To Handle It