When Clients Change Their Mind - Building A Brand Ep. 7

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  • Опубліковано 10 лип 2024
  • How do you deal with client feedback? What happens when a client gives you notes on your logo? What happens when a client changes direction last minute? How do you design a logo for a company? What is the logo design process?
    Want more? www.buildingabrandshow.com/
    Binge-watch the whole series: bit.ly/BuildingABrandShow
    A logo helps identify a brand in the simplest way possible. It can convey emotion, reputation, and a plethora of other feelings about a brand. When done right. In this episode, Creative Directors Matthew Encina and Ben Burns face a huge dilemma - With only one round of revisions left, Josh Hamilton, owner of Hamilton Family Brewery, has expressed that he's not in favor of the current direction of the logo. Ben and Matthew only have one more chance to get it right, and design something that makes the client happy, as well as identifies the brewery.
    🎬 Episode breakdown:
    00:45 - Previously On
    01:32 - Matthew and Ben comment on Josh's feedback
    02:27 - Ben and Matthew meet with Josh to try to gain insight
    03:43 - Matthew weighs the value of hidden meaning in logo's
    04:43 - Ben talks about time and budget constraints
    05:22 - Crysten and Josh explain their concerns
    06:42 - Pressure produces Diamonds
    07:22 - Ben talks about not wanting to use an illustration
    08:07 - Matthew tries to figure out how to perfect Josh's directions
    10:16 - "I think my concerns would still eat at me"
    11:02 - Ben and Matthew discuss how to move forward
    11:59 - Matthew and Ben struggle to find their way
    12:19 - Min's explorations
    14:30 - Ben brings an idea to the table
    15:53 - Working with Min to refine the new logo design
    17:38 - Ben and Matthew discuss presenting the new logo to Josh
    17:56 - Final logo presentation
    23:18 - After thoughts on the presentation
    24:42 - On our next episode
    -
    ✍️ Want to learn our logo design process? Take our course: bit.ly/FuturLogo
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    -
    Follow us:
    @mrbenburns
    @matthewencina
    @thefuturishere
    hamiltonfamilybrewery.com/
    #BuildingABrandShow #BrandStrategy #Stylescapes #TheFutur
    -
    A note on Stylescapes:
    The “Stylescape” (mood board) is the digital version of the old tear sheets in a client presentation. Because we are only using the work to educate and help our client understand the style it prefers, and then creating new and original works for the client once we understand this preferences in style, we are not recreating the already published works. Fair use under copyright law promotes freedom of expression by permitting the unlicensed use of copyright-protected works in certain circumstances. In our video, we are using the sample material for reference and an educational experience, a use different from the original purpose of the samples, to sell products and services. This is the type of use that is is permitted under copyright.
    ===
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    -
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    -
    AFFILIATE LINKS*
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    -
    Host- Chris Do
    Content Director- Matthew Encina
    Cinematography- Aaron Szekely, Mark Contreras, Ricky Lucas, Stewart Schuster, Jona Garcia
    Editor- Stewart Schuster, Kevin Ramlal
    Social Team: Elle Money, Alex Burlui
    Futur Theme Music - Adam Sanborne www.adamsanborne.com

КОМЕНТАРІ • 929

  • @thefutur
    @thefutur  5 років тому +76

    🖥 Catch up on the series and watch every episode: bit.ly/BuildingABrandShow

    • @sweatt4237
      @sweatt4237 5 років тому +2

      Final logo was on point. Congrats to the team.

    • @sincord1
      @sincord1 5 років тому

      Lol guys, you made an artichoke xD

    • @SoloC852
      @SoloC852 5 років тому +2

      @@sincord1 someone will kick you out of the meeting room lol

    • @UXSpecialist
      @UXSpecialist 5 років тому +1

      I like this show, can't wait to watch the next ones...

    • @perodenero
      @perodenero 4 роки тому +2

      Really hope you guys make a second season. I loved this.

  • @husnainijaz1546
    @husnainijaz1546 5 років тому +719

    Client : How many variations you do before reaching the final logo?
    Blind : Yes

    • @dreamfightersbn
      @dreamfightersbn 5 років тому +13

      LLOLOLOLOL that hits me

    • @thefutur
      @thefutur  5 років тому +38

      hahah

    • @EnterOsaka
      @EnterOsaka 5 років тому +6

      Oh god lmao

    • @nikhilverma1396
      @nikhilverma1396 4 роки тому +6

      Blind's like 'Hold my Beer'!

    • @anthonybadame4660
      @anthonybadame4660 4 роки тому +2

      Husnain Ijaz how it go bro no ones gonna tell you what you should do but they can charge you for helping you get there by yourself, and righteously so

  • @BradWhite25
    @BradWhite25 5 років тому +239

    This might be the best episode to date. You captured the feel of frustration, and then showed how to turn that energy in to something really great! My favorite line: "Luckily we had an answer for everything" as if luck had anything at all to do with the amount of preparation you guys did. Fantastic job. This episode drew the sharpest contrast between amateur and professional design.

  • @ChrisFrancis1994
    @ChrisFrancis1994 5 років тому +47

    I work at a small agency that I've helped build from the ground up. I came into design and branding without any formal training or experience in any other agency, and it's been the same for the founder and most of the people we've hired. We've grown a lot in the last few years, but it's been an uphill battle figuring out what the hell we're doing. I've got to say this series has been the most insightful, eye-opening and helpful thing that I have ever come across. UA-cam and online learning are great for small individual aspects and personal growth, but I've always struggled in finding support on how to run a team. Seeing a full insight into a project, how the team works, how Ben and Matt direct the team and manage the client... I can't explain how helpful this has been. Thank you so, so much.

    • @CPeb112
      @CPeb112 3 роки тому

      Well said, Chris!

    • @Nim733
      @Nim733 2 роки тому

      Hey, so I am in the process of beginning mine from scratch. And like you guys starting without any experience except UA-cam knowledge. Any tips for a newbie?

  • @davidsteinberger4896
    @davidsteinberger4896 5 років тому +342

    I love this series. Best thing I ever saw on UA-cam

  • @anammorar
    @anammorar 5 років тому +188

    Learning a lot of how to sell a product, but also learn how to present it. Really useful series. Thank you so much for investing hours of work on everything, and thank you filmmakers and editors to letting us the viewers watch the episode.

  • @hipnosstudio126
    @hipnosstudio126 5 років тому +54

    Visually, I liked the previous proposal more, however, how you managed to take the client's feedback and convert it into that special and meaningful icon is something to admire! It's like every time I play one of your videos there is something new to learn 🙏

  • @TheFirstPhilOnYouTube
    @TheFirstPhilOnYouTube 5 років тому +34

    Matt and Ben’s explanation of their concerns, and how they intend to tackle them, are incredibly insightful, and are just as informative as they whole iterative design process.
    What an absolutely superb series.

  • @JayLance
    @JayLance 5 років тому +9

    I've said this before, but the absolute *best* part is that you're not shying away from showing the "sticky" parts of the process. This obviously isn't a client with a massive budget, unlimited time, and totally just willing to go along with whatever you are putting forth... It makes my palms sweat ('cause I've been there many times myself!) to watch y'all go through the push/pull of getting it to the finish line... but most of the time that is REAL LIFE as a creative professional! I think the solution the team came up with was great, and even the process of telling the story of how you arrived at the final mark back to the client using their own words and imagery in order to have them fall in love with it feels true to what (I think) a lot of us experience with our own clients. Thanks, as always!

  • @Cubannerd
    @Cubannerd 5 років тому +112

    I have to admit that in the past whenever some clients have sent me their drawings for a logo I have not taken that very well. It feels like a sword piercing through my gut. Luckily I'm a fairly composed person who doesn't externalize anger but I've been in situations when that lead me to become a human mouse and that turned into bitterness and it ended up showing in the final results. Hats off to you guys for showing designers how to handle it.

    • @hyacinthdibley2420
      @hyacinthdibley2420 5 років тому +10

      hahahaha. I know the feeling.
      I just think to myself: "why ask me to design for you if you already have a design". Eh!!!
      Deep breaths help. lol

    • @Cubannerd
      @Cubannerd 5 років тому +8

      @@hyacinthdibley2420 Recently I've just been trying to use their drawings or references as a path to understand what it is that they want and if it fits with the type of audience they have. Since the project itself in most cases is not meant for me, I can't imposed my views a 100%. Specially when the client is the target audience. If they start getting into pixel micromanagement territory, I just tell them to leave that to me and they are usually cool with that. But I've laid off most of my clients.

    • @hyacinthdibley2420
      @hyacinthdibley2420 5 років тому +5

      @@Cubannerd hmmm. That's a great way to look at it actually. I'm glad you mentioned this.
      I have run into micromanagers, and they frustrate me. But...looking at what you've said, I know now to look at it from your point of view: use their ideas to create something. I figure the client has an idea what type of clients they have/want.
      Thanks for that. :)

    • @Cubannerd
      @Cubannerd 5 років тому +4

      @@hyacinthdibley2420 Np, it's a work in progress and rolling with the punches. I had the most bizarre situations miceomanagers too. I remember I was working on the php code of a website once and my boss was sitting behind me telling me that he wished he knew how to code so he could tell me what to do. I was shocked tbh. I looked and him, laughed and told him to go back to his office and leave me alone. He didn't fired me btw, but naturally, I'm no longer working at that place. Good guy but he was a micromanager.

    • @debtminer4976
      @debtminer4976 5 років тому +7

      Why? They're telling you exactly what they want. That's an easy money job. Think of yourself as the conduit for their vision. There is also artistry in being a good listener, who can get in someone's head so well they nail it outta the park. Plenty of other projects to explore your creativity.

  • @gabenak4
    @gabenak4 5 років тому +6

    The teamwork, the storytelling, the calmness of Matthew. You guys truly handled this perfectly.

  • @N0STIC0
    @N0STIC0 5 років тому +80

    I totally agree that the purpose of a logo is to identify, but that doesn't mean it can't have symbols with meaning for the company (related to their history or anything else).
    So awesome to check this process btw. (I wish the episodes last an hour)

  • @dreamfightersbn
    @dreamfightersbn 5 років тому +31

    20:56 that smile from the client and you know from the bottom of your heart that you finally hit that jackpot
    Loving these series so far!

  • @SlakBeatBox
    @SlakBeatBox 5 років тому +11

    Everyone is talking about the quality of the serie and how great it is.
    And here I am, JEALOUSING AF THIS GIGANTIC WHITEBOARD.

    • @thefutur
      @thefutur  5 років тому +1

      whiteboards are life

    • @SlakBeatBox
      @SlakBeatBox 5 років тому +1

      @@thefutur I thought my 4' by 6' whiteboard looked big enough but oh god I was Blind

  • @sebastianmoreno7585
    @sebastianmoreno7585 5 років тому +80

    This series is the best show I've ever seen in UA-cam. I have learned so much and really enjoyed the whole process. The profesional editing, the music, the comments, it's so amazing. I thank the day I found The Futur.

  • @NokthulaMadondo
    @NokthulaMadondo 5 років тому +2

    What I took away from this : we all need a Matthew Encina in our day to day life, to fight for us with grace and gentle persuasion.

    • @thefutur
      @thefutur  5 років тому +1

      that sounds just like Matthew.

  • @shashwat_satya
    @shashwat_satya 5 років тому +10

    I want you guys to know that this channel stands unparalleled when we talk about a finding a voice which can reflect back on some of what us designers go through on a day to day basis.
    The most important part is to kinda get these invaluable hints about the troublesome areas that us designers struggle with, with no clear answer how to tackled those poin points and these elaborate videos you post address those very pain points.
    I just want to let you guys know that I really appreciate you folks putting in so much effort into these episodes.
    Keep up the good work.
    Cheers

  • @mickey5073
    @mickey5073 5 років тому +159

    It all happened for better reasons! I love how Matthew handled it with grace! So positive and dedicated. 😎

    • @awayfromdamascus
      @awayfromdamascus 5 років тому +17

      Mickey Agreed! He really showed a high level of empathy and maturity. Client and creative work at its finest.

    • @Rockman-4
      @Rockman-4 5 років тому +7

      @@awayfromdamascus I would've showed a great level of empathy and maturity too if I get paid 20k for a branding LOLOLOL.

    • @noahmukono
      @noahmukono 5 років тому +2

      Yeah I respected that too.

    • @sanikaalurkar2540
      @sanikaalurkar2540 Рік тому

      @@Rockman-4 so true people start their requirements that they cant afford our services but wanna work with us when they see we are smaller designers. and that makes it vv sad because thats like stripping your skin for 2 dollars like whaaaa you want me to do it again LOL

  • @lewischild771
    @lewischild771 5 років тому +43

    This is the most value-packed design series on UA-cam, without a doubt. Congratulations for the end outcome, I loved seeing Matthew and Ben grind through the insights and I think the comments about your presentation Ben, how you were searching for sketches for the pitch and to prove to the client that there is this only one answer actually made me smile so much because that thinking was critical to the clients happiness. I feel like I stand for everyone when I say - that the Futur is on course to becoming a phenomenal brand.

    • @orcusdei
      @orcusdei 4 роки тому

      Yeah, it made me realize why i hate this job...

  • @JoelBoissonneault
    @JoelBoissonneault 5 років тому +1

    I think you guys set a great example on how to remove 'ego' from the process. Could have gone differently (negatively) had you not put yourself in your client's shoes. Hats off to you gents.

  • @drradon
    @drradon Рік тому +1

    That smile on the customers face when it hits all the beats at around the 20 minute mark.

  • @EPHONIC
    @EPHONIC 5 років тому +11

    Love what Ben said about documenting everything and collecting sketches along the way. So true as it adds value to this project and others. Process is key.

  • @wtenho1518
    @wtenho1518 4 роки тому +6

    I forwarded this to my students. There's so much useful stuff in there: Design Thinking, working with clients, handling feedback / resistance / stress, teamwork and leadership, the value of design / creativity / handcraftship, UX design, .... For educators this is gold! Thank you so much for sharing.

  • @AVENUENIGHTS
    @AVENUENIGHTS 4 роки тому +4

    Yesterday I presented to my client the second round for logo approval. Thankfully and gratefully, I was blown away that my client did NOT change their mind. In fact, they loved it. What a relief!

  • @eka-gg
    @eka-gg 5 років тому +113

    I dont know why, but Matt and Mr Ben burns make a sick duo. Both are professional but bring in different styles. I am sure there's an audio guy, video guy and an editor making them look good. I really hope you get inbound marketing results from this effort. Thank you so much for the series. Loving IT !

    • @sha8977
      @sha8977 5 років тому +4

      They complement each other very well, I think that's why !

    • @flowersafeheart
      @flowersafeheart 3 роки тому

      I agree, they both bring different things to the team and collaborate well.

    • @seundanjuma
      @seundanjuma 3 роки тому +1

      @@BlendedCreeper Maybe, just maybe it's the beard.

  • @ericatkinson4809
    @ericatkinson4809 5 років тому +29

    This is better than any show on tv.

    • @MikePickettDesignCo
      @MikePickettDesignCo 5 років тому +2

      Totally agree. Did you ever watch "The Pitch" on AMC, it's a close second!

  • @viniciusbiss
    @viniciusbiss 5 років тому +6

    14:38 The power of "what if..." in the creative process. Incredible.

  • @sanikaalurkar2540
    @sanikaalurkar2540 Рік тому +1

    Love how this episode is a reflection of reality of designers and not just great sugarcoated fantastic client work output only.

  • @ArtSeallion
    @ArtSeallion 3 роки тому

    I really appreciate Ben voicing his concerns over the logo curveball openly because it shows us what the internal designer dialogue is like and the voice of reason comparison! It'll help me talk myself through any design challenges I encounter!

  • @Freebyrd7
    @Freebyrd7 5 років тому +6

    That was a tough one! Creative clients.... but you guys did a great job of managing the client: incorporating their feedback, making sure they felt heard and showing them how the process works. I can't wait to see how the site comes along.

  • @solchiiii96
    @solchiiii96 5 років тому +6

    I loved the way Ben described the final version of the logo. It helped me realize the importance of giving the client a little glimpse of your own ideas. Great series guys!

  • @OzzyMtz
    @OzzyMtz 2 роки тому +1

    "The Purpose Of LOGO'S Is Identify Not Explain" Love It ❤️

  • @iunderstanphotography2780
    @iunderstanphotography2780 4 роки тому +4

    23:50 reminds me of what singer songwriter Siedah Garrett said when she wrote "Man in the Mirror" for Micheal Jackson. When he wasn't sure of one part of the lyrics, she came back with alternate versions. All Michael had to do was choose one and the recording continued on
    This is series is so informative and representative of how you deal with clients and "setbacks" though the guys turned it around and used it to come up with great ideas.
    I could never have come up with so many variations! I'd either be burnt out or they'd get redundant

  • @cweb1988
    @cweb1988 4 роки тому +17

    I would watch this as a tv show series. Love this whole show! So good.

  • @Jamesviolaofficial
    @Jamesviolaofficial 5 років тому +2

    I've lived this scenario with Ben and Matt so many times it's hitting real close to home. It's not that our clients have bad ideas, or even that they change their mind, it's that I think we see it as a failure of ourselves when we are unable to anticipate these occurrences. I can relate to Ben because I always to want to push for specific ideas, especially when I'm the one making them, and it can feel like we're letting ourselves down if we don't get our best work out there. I can also relate to Matt in this scenario, where he's actually been able to retain a broader view of the project and reel Ben in to focus on the client's needs. You guys are def a good team to be able to speak openly and honestly with each other to meet a common goal.

  • @StefanoPapaleo-TS
    @StefanoPapaleo-TS 5 років тому +35

    Although, I do get all the (motivated) fuss about identity vs. explanation and the panic about the clients changing their minds at the last minute, I think it was all for the better.
    The H in the middle was nice and it worked fine but... on its own, as a secondary mark, in the main logo it was somehow redundant and did not serve a real purpose or communicate anything important. As a secondary logo - marvellous. In the main one, cool to look at but useless.
    Moreover, I think it did not reflect the heritage requirement from the initial brief and that - consciously or not - is probably what drove the Hamiltons to reconsider (along with the church's logo similarity).
    I'm glad they pushed you - it was a clever solution which also grabs more attention than that H.

    • @flowersafeheart
      @flowersafeheart 3 роки тому

      Well-said.

    • @StefanoPapaleo-TS
      @StefanoPapaleo-TS 3 роки тому +1

      @@flowersafeheart Thanks

    • @2noah1373
      @2noah1373 3 роки тому +2

      You might be right... But keep in mind that they (Hamilton brewery) did not want a hop as the logo. And going for a house as the logo would make the brand look like a real estate company...

  • @sibisanjay
    @sibisanjay 5 років тому +16

    03:55 I have been following the whole episode every week. But just wanted to write here about Matthew's understanding of apple logo.
    So the reason behind apple's logo is, since it's a tech company which deals with hardware and software, The memory which is calculated in bytes and the fruit apple is known for bite, the company bridged/related the sound of Byte and bite ..

    • @thej8172
      @thej8172 3 роки тому

      Omg the Apple logo is a dad pun...

    • @stephaniemay9090
      @stephaniemay9090 3 роки тому +1

      it is also from the first iteration of apple's logo which is basically a complicated drawing of newton under an apple tree where he got his eureka moment of the idea of gravity. very techy.

    • @paulinanowicka7230
      @paulinanowicka7230 3 роки тому

      and its biblical, I read the analysis of it as Eve biting the apple of knowledge mythology.

    • @MoroccanAnwar
      @MoroccanAnwar 3 роки тому

      @@paulinanowicka7230 I find that hard to beleive lol

  • @ShaudaySmith
    @ShaudaySmith 5 років тому +20

    loved hearing Ben's pitch on the new icon. Story telling is truly essential when communicating thought processes. I also loved seeing the iterations Minh went through and the journey to the end product. Can't wait to see what kind of deliverables they provide. Is it a style guide, logos, fonts/icons, and a website, or are there other things?

  • @the_ecips9692
    @the_ecips9692 5 років тому +1

    Turning that stem into the house shape was so clever, I actually jumped in my seat shouting "GENIUS!".
    When Josh didn't immediately say something like "WOW you nailed it!" I too was getting anxious about the result. Which is kinda weird because I did take a sneak peek at their new website and I knew you guys figured it out.
    This tells me that this series is something great and valuable and also has a great arc storywise. I get ultra bored in TV series when I see, read or hear a spoiler. I got nervouse watching the video conference even though I knew the outcome.
    I have no idea how you guys are doing it, but please continue if possible. This needs to be the kind of content on streaming platforms, not just youtube (even though it's awesome it is here on YT).
    Also I feel like you guys defined the genre of "reaction videos" new for me. Don't know how that happened o.O

    • @Freebyrd7
      @Freebyrd7 5 років тому

      Hah, I've been resisting looking at their site. Don't want any spoilers. :D

  • @wanpotutu1285
    @wanpotutu1285 5 років тому +2

    What sold the logo was the story of the process. Unified logic and magic.
    Great job !!

  • @bruxaco
    @bruxaco 5 років тому +3

    Throughout the series I just love these two bright minds working together, challenging each other in such a beautiful, creative and respectful way. Thank you guys for showing that!

  • @ToraTheGoldenRetriever
    @ToraTheGoldenRetriever 3 роки тому +10

    I feel like I’m watching HGTV remodeling at home but instead it is designing or branding. I love this concept this is different, this should be picked up by a network!

  • @daliagarza
    @daliagarza 5 років тому +4

    He kept wanting to go back to the slide where all the logos that didn’t make it were and I was sooo scared he was going to want to take a different route! Overall such a great logo in the end. I was so happy to see it finally completed. You guys did an amazing job at making me feel invested in this!

  • @olawaleogundare1796
    @olawaleogundare1796 4 роки тому

    Another part that touched me was when Mr Ben expressed his mind and let the client know why they took the project even though the price was reduced. That part was a strong point which was tabled carefully. It was tricky and straight, the client was careful to absorb that. I like Josh feedback on that too. Matthew is absolutely fantastic, with the way he was compassioned with the client choice at some point, not being defensive. You guys killed this. I was like "Yess" when Josh finally said he likes it.

  • @franciscoleyva4378
    @franciscoleyva4378 5 років тому +8

    This might be my favorite episode so far! You guys are really good at telling the story of the logo. I couldn't stop smiling when this was being presented. Great work guys !

  • @dystopiannewsnow
    @dystopiannewsnow 2 роки тому +3

    I have already learned more watching this series than I did in 4 years of design school.

    • @thefutur
      @thefutur  2 роки тому +1

      Glad to hear Whitney

  • @monicaharrison1979
    @monicaharrison1979 5 років тому +2

    Thank you for this series!!
    The fact that the clients wanted to go back to an original idea was so spot on. The way you all handle this frustration and moved forward with them was so good to watch. If anything, it has made the series even better as this happens so often!!
    Thank you all for the time invested into making this and sharing it with the community!!

  • @maravulfa6884
    @maravulfa6884 Рік тому +1

    The “moving target” problem, that indecisiveness from a client or even the moment when client draws over your design can be sooo discouraging for a young, unexperienced designer, but too relatable when it comes to designing a logo. Especially if there's a timeline or limited budget. Thank You for sharing your experience and your take on the situation!

  • @OscarTorresWork
    @OscarTorresWork 5 років тому +30

    Love the new Logo and enjoyed seeing client side with step by step levels. Especially the mock up with their logo in the office shown. 👍

  • @oscarpardo7551
    @oscarpardo7551 4 роки тому +8

    When Josh said "that's really cool" , i cried

  • @MrblondeBEAST
    @MrblondeBEAST 5 років тому +26

    The logo looks awesome! Great job guys, especially on Ben's story behind the logomark. Really inspirational stuff there :)

  • @nowyouknow9485
    @nowyouknow9485 3 роки тому +1

    hands down this is better than watching netflix , keep those epic work much love

  • @ArlisaSThomas
    @ArlisaSThomas 5 років тому +14

    Love these episodes. Love this series. Don’t. Ever. Stop. Doing Them. Lol
    Thanks guys for a look inside the process of what it takes to build a brand. I would love to see a bts of how you all produced this series.
    Thanks again!!

  • @KarleySearles
    @KarleySearles 5 років тому +3

    I love seeing how the CDs communicate to the client - something that I’ve struggled with is presenting and using the right words. This series has been great!

  • @DavidTaylorChesterWebDesign
    @DavidTaylorChesterWebDesign 5 років тому +1

    After 11 years as a commercial web designer I feel your pain guys! Some times clients start trying to design the thing themselves and I have to hold back from losing it. I like clients getting involved, questioning and bringing their expertise of the product. That's got to be good for the process. But there has to be an end to the talking otherwise you end up going round in a big circle back to where you started. In this episode it was interesting that the client said at the process start he didnt want a 'hop' in the logo but that's exactly what he ended up with! Conclusion? When I present a draft design to the client I do it by video recording via youtube. This way I make sure I cover everything I want to say in the right order and show the exact logic for what I have done. Clients love the video approach... why? Because they can replay it several times over when it suits them and gather their thoughts before they feedback. The problem with presenting live is that designers usually want immediate client feedback but this isn't always desirable or best practice. Love the video guys

  • @JonoCloud
    @JonoCloud 5 років тому +2

    Can't talk about this show enough!! My wife is sick of me telling her how cool a show about a company making logo's is 😂😂

    • @thefutur
      @thefutur  5 років тому

      Haha. Maybe you should give her a break so she doesn’t kick you to the curb.

  • @jakecarroll2439
    @jakecarroll2439 5 років тому +5

    honestly, this epi got my heart pumping. I love brand design.

  • @jamesnwobu
    @jamesnwobu 5 років тому +6

    Such an incredibly thoughtful execution, and I thought Ben NAILED the presentation. I agree that the story of the tree blooming out of the house was such a great visual to articulate. I really appreciate seeing the work it takes to create something powerful and meaningful. You guys put in the work. No shortcuts. Explorations are exhaustive and Minh is a humble beeeeeeeast! My apologies if I misspelled her name.
    Really appreciate you all. Looking to invest in the Core kit and Pro group sometime when I can better afford it, but for now, this series and your content in general, have been life-giving in many ways. Thank you 🙏🏾🙏🏾

  • @NurulArifin49
    @NurulArifin49 4 роки тому

    I started making logo a few days ago. And it's sooo frustrating thinking about what client wants. But when they like my logo, I'm sooo happy.

  • @sakshamrewari
    @sakshamrewari 2 роки тому

    In my experience what I've come to realise is that the reason why getting a logo design approval from a client is such a battle is because you are delivering a concept rather than a tangible product.
    It deeply involves reading between the lines and extracting, decoding and formulating what they want on their behalf and then trying to deliver on that very expectation. The intensity to which this is required varies from each client.
    The process of logo making is also a journey of client servicing.
    Thanks for this guys, cheers 🍻

  • @MurphyArtPrints
    @MurphyArtPrints 5 років тому +10

    Just watched this whole series in one sitting. Great stuff. Can't wait to see more.

    • @kayaeki
      @kayaeki 3 роки тому

      samee, amazinggg

  • @aliettacarbajal
    @aliettacarbajal 4 роки тому +5

    OMG I love that you shared the way you interact with the client, for me that’s the hardest part of the process. This is so usefull, thanks!

  • @iqbalhakimboo5898
    @iqbalhakimboo5898 5 років тому +2

    A good sign when the client smile at your final logo. Well done guys!

  • @karlludick6089
    @karlludick6089 Рік тому +1

    This episode alone and the rest of the series I have seen so far....just brought my love for design back. especially the whole process. Agencies lately especially from where I am at, focuses on time, meaning the quicker the job goes out the quicker you can work on another thus making money quicker. almost all the time the process is shortened and the creative process and conceptualising phases is rushed and that kills my love for being a designer...but when you see the outcome of spending the right amount of time planning and going through every point that is needed, man!!!! you can see it in the end product. excellent episode

  • @brianfong5711
    @brianfong5711 5 років тому +34

    14:30 The exact moment when Ben Burns saved the show from burning down.
    Ben Burns, the Firefighter.

    • @ThisDesignLife
      @ThisDesignLife 5 років тому +3

      Brian Fong “what if”

    • @N0STIC0
      @N0STIC0 5 років тому +5

      well, it was also Matthew convincing him that exploring the client proposal was the right call, one of the reasons why they make a good duo I think.

  • @alexandrazgambau4408
    @alexandrazgambau4408 5 років тому +5

    I love this series and I think is a great way to show work, time invested and Client reactions!

  • @kaylaaboy8402
    @kaylaaboy8402 5 років тому +1

    You guys are totally modern heroes of design. I have never seen this type of boldness to share this experience with the viewers. I am just totally inspired by you all!

  • @KhwiloWatai012
    @KhwiloWatai012 5 років тому +2

    I've never been glued to a UA-cam series like this. I feel like I'm part of this process.

  • @ed3R77
    @ed3R77 5 років тому +11

    Mr. Ben Burns saving the daaay!! Loved your insights to the mark and the way you told the story, Ben! Nice work everyone on the team!!

  • @BarKeegan
    @BarKeegan 4 роки тому +3

    Love when icons can work independently from the main logo

  • @ngoctranbao6358
    @ngoctranbao6358 4 роки тому

    This ep makes me think a lot about how to find out the true meaning of brand and match it up to the logo. The most important thing that we should listen to the client. Actually, the client in the video has brought the logo back to the most suitable place which fit the brand. The series is so impressive. Thank you so much!

  • @antONorOFF
    @antONorOFF 5 років тому +2

    The whole series is soo awesome I can't even explain it with words! Please just keep it up! This is the rarest chance for all the beginner designers to experience what it really takes to (re)design a brand. Thank you

  • @olalekanaleem456
    @olalekanaleem456 5 років тому +3

    So I watched every episode and man it was awesome. In a way Having clients Like Josh is a Blessing and a Curse, you can see Josh knows a little about design and he's a creative person, at this same time it can be frustrating to convince people like this because they feel like they're the professional. So good Job from Matt, proving to the client that they had explored every possible combination. "Getting to that end decision, you have to prove that you've explored everything else "

  • @heytherelana9672
    @heytherelana9672 4 роки тому +5

    I absolutely love this series. As someone who is JUST starting professional freelance branding, i appreciate seeing the process and the ups ans downs. Thank u sm!

  • @pamelagreen6611
    @pamelagreen6611 3 роки тому +1

    I soooo feel for you in this logo hunt, esp with time constraints. If they're back-peddling on a logo, imagine what the next phases would entail?! One thing I do with clients is ask them to send ME references/examples of what they like so that it eliminates a portion of the research. If you incorporate any kind of element that they picked out for themselves, they would feel more included in the process. I loved the original logos though, and it warms my heart to see professional agencies go through the same issues I come across. LOVE YALL

  • @nyeo
    @nyeo 5 років тому +1

    I guess client feedback does make the solution better.
    One thing Blind did right for the first time here is that they showed ONE solution that solved a purpose instead of multiple.
    Loved seeing this transparent process.

    • @thefutur
      @thefutur  5 років тому

      haha. for the first time? haha.

  • @miquelsamson6483
    @miquelsamson6483 2 роки тому +4

    This serie has really helped me to see all the thoughts process and work behind the making of a logo. It was really great to see how you guys coped to face that challenge, turns out we are real problem solvers ! Amazing video

  • @jabal.x
    @jabal.x 5 років тому +3

    The final logo is incredible! you guys are awesome! being that patient isn't that easy. Love your work well done

  • @rawansaadeh5995
    @rawansaadeh5995 5 років тому +1

    Showing the client all the executions that the designers worked on and went through really shows how much effort and time designers put in to create unique and balanced logo marks. You can tell he was impressed! I personally like the H mark more than the hops but they both look good! Great job guys!! I love your channel!

  • @heychina2
    @heychina2 5 років тому +1

    Absolutely love seeing how the two of you overcome differences in opinions!

  • @xIFozzyx
    @xIFozzyx 5 років тому +3

    This is the best & most helpful series on UA-cam for designers, thank you!

  • @hooper20088
    @hooper20088 5 років тому +479

    Bro, you redesigned it into an artichoke

    • @ShaudaySmith
      @ShaudaySmith 5 років тому +35

      LOL! now i can't unsee it!

    • @nerigarcia7116
      @nerigarcia7116 5 років тому +54

      So true. Because the hop is more elongated it looks like an artichoke. Plus making the stem thicker by making it the house adds to the artichoke feel. I think it might have been best to explore the house as the main element since it's a family brewery and that's where it began, its history. The tree would be the next important thing with the hop being least. IMO Overall, the mark looks nice and the concept is strong but without context of the business I don't see a hop initially. You tell me it's a brewery then I make it into a hop, show me on it's own then I'm thinking it's an artichoke.

    • @wanpotutu1285
      @wanpotutu1285 5 років тому +18

      True but beer enthusiasts will now what it is. Good point tho

    • @hooper20088
      @hooper20088 5 років тому +14

      @@wanpotutu1285 Bro, I get your point but if you look at the artichoke's outer petals they are far more structured and accurate, which suites this design. Hops are far more disorganised and would have suited an asymmetrical design instead.

    • @Frasianfamily
      @Frasianfamily 5 років тому +3

      hooper20088 I thought the same thing 🙈

  • @jolodesiderio
    @jolodesiderio 5 років тому +1

    watching this series has been a rollercoaster ride. this one has so much positive vibes. congrats on nailing that logo! looks great!

  • @milton68
    @milton68 3 роки тому

    Fantastic series! One of the best I have seen and couldn't wait to start on the next episode each time. (really brings you into the process) I also love the final logo you created. Hope to see more of these and keep up the great work.

  • @davidcendana2302
    @davidcendana2302 5 років тому +4

    Thank you for this. Digging for the client’s reasoning is the most valuable lesson for me.

  • @Rehmansaaab
    @Rehmansaaab 5 років тому +3

    This is coming to an end, I am so emotional right now! You guys have made me into an addict. Please keep pumping great content thanks :')

  • @tarirocoffee5026
    @tarirocoffee5026 5 років тому

    I really like such clients because they had the guts to say the "H" doesn't really have any significance to the brand. I remember Chris advising the young guns on the packaging design challenge where most of them were too minimalist and removing the history from the brand. Brand storytelling becomes easy with such a logo because it is rich with the history. The best series on youtube.

  • @arnoclaude317
    @arnoclaude317 5 років тому +2

    I actually love the idea of the tree and I don't get why Ben was so frustrated about it, and here is why:
    - They keep an element of their old logo in the new logo which is something I like for a rebrand
    - A tree is something very old with deep roots and it has a story, kinda like the word heritage, which is a big keyword of this brand
    - The way Josh made the logo proposal, it represents a house, which stands for family(friendly) and welcoming (again, key brand attributes), aswell as a hop (which obviously stands for beer) and also a 'H'
    I think having all this meaning in one little part of the logo, is sooo powerful and this mark can be used as a standalone aswell.
    Anyways, Imma watch the episode now and see what you come up with :D

  • @felixquansah5214
    @felixquansah5214 5 років тому +3

    Wooooowwww!!!! The episodes keep getting better. I was holding my breath and crossing my fingers not knowing what Josh was going to say. The way you guys handled it was nothing short of professional. One of the things which I learnt was that clients want to know you spent quite a bit of time working on their assignment, cos Josh was blown away by the variation sketches presented. Thanks so much for creating this series 🙌🏼🙌🏼🙌🏼🙌🏼

    • @BradWhite25
      @BradWhite25 5 років тому +1

      And not just time - they want to know that you care and are invested in their brand. It's a bit like dropping your kid off at school that first day - you know it's needed but it's hard to let a professional take your baby!

  • @halokosovo1
    @halokosovo1 5 років тому +8

    This is my after work entertainment and I am blessed!

  • @jennybachmann9047
    @jennybachmann9047 5 років тому +1

    I love this series! I am especially grateful that you show honestly that you still get nervous for feedback eventhough you are already established pros! I like that you are keeping it real like that. Thanks for this!

  • @mamboism
    @mamboism 5 років тому +2

    I keep going from the show to the actual Hamilton Family Brewery website to work out the story behind the design. You guys have delievered something wonderful, that respect the client and aesthetically great. Learnt a lot and enjoying the show!

  • @aditidhopate
    @aditidhopate 5 років тому +10

    amazing episode....i am learning a lot from this 'Building A Brand' Series. Thank you so much million times for this thefutur and Chris Do

  • @zayaant373
    @zayaant373 5 років тому +9

    So excited! Much love from Cape Town, South Africa

  • @albaraaabdelrhman3328
    @albaraaabdelrhman3328 3 роки тому

    This series is the most valuable, yet amazing, I've watched in a while!!

  • @pauloconnor5977
    @pauloconnor5977 5 років тому

    Does anyone else start crying when watching these podcasts because they get so happy there are other like-minded people in this world that do exist? I need you guys around me in my real life, do you have weekly or monthly meetups? I live in Huntington Beach, CA.

  • @1DollHair
    @1DollHair 5 років тому +3

    This series is invaluable. You guys are next level.

  • @haiqabano6585
    @haiqabano6585 5 років тому +3

    I loved how the final product turned out........ Also the fact that finally it was all approved and done seeing Ben and Mathew relieved of that pressure made me soo happy, being a designer its really hard to communicate your point and understanding the client's view is just not easy.
    I loved how it all turned out, looking back at the first concept it was good but now as a designer you feel very confident for what turns out to be the last one.
    I m really happy guys. Good good work 😁😁😁
    Thankyou for helping us out with this series.

  • @prkhrshrmaaaa
    @prkhrshrmaaaa 3 роки тому +2

    Really loving this series. There's so much to learn and so much inspiration!

  • @stanaro02designs
    @stanaro02designs 5 років тому +2

    Solid guys. Loving this series. Can’t wait for next weeks.