Apple's Faulty MacBook Butterfly Keyboard Explained... With Real Butterflies | WSJ

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  • Опубліковано 23 сер 2024
  • The third generation of the butterfly keyboard on Apple's Mac laptops was supposed to fix all the problems. But nope. WSJ's Joanna Stern explains why the keyboards on the newest and most expensive MacBooks keep breaking-and the few things you can do about it.
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КОМЕНТАРІ • 1,8 тис.

  • @jayzee2634
    @jayzee2634 5 років тому +3066

    Thousand dollar MacBook Air : *exists*
    *dust: I’m about to end it’s whole career*

    • @egor.kuznetsov
      @egor.kuznetsov 4 роки тому +14

      Jay Zee sorry but this joke is way too popular so it didn’t make me laugh but oh well I’ve made this joke before

    • @jackswanson8326
      @jackswanson8326 4 роки тому +11

      *its

    • @jayzee2634
      @jayzee2634 4 роки тому

      Yu Jiun YUAN I don’t even remember making this comment lol tf

    • @tyukikiquinchi7367
      @tyukikiquinchi7367 3 роки тому

      and boy it did!!!!!!!!

    • @slasherqc8259
      @slasherqc8259 Рік тому

      Another one bust the dust

  • @phototristan
    @phototristan 5 років тому +2384

    On the plus side, I can now blame my misspellings on my Mac keyboard.

    • @eloisanzara237
      @eloisanzara237 5 років тому +10

      Mediahound lol same

    • @bonkmaykr
      @bonkmaykr 5 років тому

      Lol

    • @marcohidalgo1101
      @marcohidalgo1101 5 років тому +12

      LOL I now have to recreate my Walmart account cuz this stupid keyboard made me put .con instead of .com on the email address.

    • @Airraca
      @Airraca 5 років тому +6

      misspeeeellings

    • @HawkFest
      @HawkFest 5 років тому +4

      ... and it's probably the case

  • @pennymikk
    @pennymikk 5 років тому +1255

    did you just... call my computer a vintage macbook pro??? i-

    • @paulandreixxviii6004
      @paulandreixxviii6004 4 роки тому +36

      genmusicofficial official term is obsolete

    • @Juicetinino
      @Juicetinino 4 роки тому +17

      genmusicofficial wow I thought I was the only one still rocking a 2012 MacBook Pro

    • @LegoWormNoah101
      @LegoWormNoah101 4 роки тому +6

      @@Juicetinino I have a 2011 model!

    • @Juicetinino
      @Juicetinino 4 роки тому +2

      LegoWormNoah101 wow does it still support the latest software?

    • @LegoWormNoah101
      @LegoWormNoah101 4 роки тому +1

      @@Juicetinino If I updated to Catalina, yes. 10.8.5 of course has support ended, but my experience (Mostly UA-cam) wasn't bad

  • @robynxo6362
    @robynxo6362 5 років тому +2027

    Her: under the keys is called...Yes you guessed it!!
    Me: *uh a key*
    Her:Butterfly Mechanism!!
    Me: oh

  • @SuntzuMocro
    @SuntzuMocro 5 років тому +2174

    So you pay for a super expensive laptop and basic functions don't work, cool.

    • @JR-mk6ow
      @JR-mk6ow 5 років тому +85

      The same way you pay for a super expensive smartphone and basic functions don't work like file explorer

    • @tcbam6891
      @tcbam6891 5 років тому +75

      @@JR-mk6ow the file explorer isnt even there so what are you talking about. Lol.

    • @DanjigoSP
      @DanjigoSP 5 років тому +46

      @@tcbam6891 Exactly

    • @bryanjudefernandez2195
      @bryanjudefernandez2195 5 років тому +40

      no ,its just apple. beware . its nothing but hyped because its a branded item

    • @cockatoo010
      @cockatoo010 5 років тому +13

      That's the apple experience for ya

  • @summersierras
    @summersierras 4 роки тому +99

    This video does literally the best job at being passive-aggressive and uplifting at the same time.

  • @troyelci
    @troyelci 4 роки тому +281

    Keyboard: *“e” key doesn’t work*
    Apple: aftr xamining your MacBook Pro, w hav concludd that th “” ky is working on your dvic

    • @josepholeary3286
      @josepholeary3286 4 роки тому +38

      that'll be $900, thanks.

    • @tarun9425
      @tarun9425 4 роки тому +29

      @@josepholeary3286 that'll b $900, thanks

    • @franklinclinton7737
      @franklinclinton7737 3 роки тому +3

      wow xplains why I can't us the KY so eeeeeeeeeeeeeeeeeeeeeeeeeeeeeebeeeeeeaeeeeedeee

  • @cl9826
    @cl9826 5 років тому +70

    They made it so thin that you end up needing to carry around an external keyboard defeating the whole purpose of having a thin laptop, or even a laptop in general. Great job Apple!

  • @Kyle-cj5fj
    @Kyle-cj5fj 4 роки тому +207

    Update for people who don’t know: Apple is slowly refreshing all their MacBook models with the original scissor switch mechanism. The MacBook Air and the 16-inch MacBook Pro now have the scissor switch keys. The only one left is the 13-inch MacBook Pro.

    • @JZM006
      @JZM006 4 роки тому +5

      Kyle another update: your wrong. apple is making a butterfly keyboard 4th gen, unfortunately

    • @grasmosantiago2660
      @grasmosantiago2660 4 роки тому +21

      @@JZM006 You're wrong. The 4th gen butterfly keyboards were released in 2019. They're switching to scissor-switch keyboards from 2020 onwards.

    • @arnavvlogsgaming9356
      @arnavvlogsgaming9356 4 роки тому +5

      @@grasmosantiago2660 yup I have the 2020 MacBook Pro 13 inch and it works very well

    • @k03dz0n3
      @k03dz0n3 4 роки тому +2

      Arnav vlogs & gaming w butterfly keys?

    • @grasmosantiago2660
      @grasmosantiago2660 4 роки тому +4

      @@k03dz0n3 The 2020 one that he has doesn't have butterfly keys, it has the updated scissor switch keys

  • @michaelxz1305
    @michaelxz1305 5 років тому +1582

    yet somehow most windows ultraportables have much better keyboards and are still thin...

    • @averyhaywood8257
      @averyhaywood8257 5 років тому +256

      @@VenAtta their are thinner laptops than the MacBook air, so stfu

    • @radroroscam3770
      @radroroscam3770 5 років тому +118

      @@VenAtta have you ever heard of the oh gram? Or the Huawei matebooks?

    • @StarGamerul
      @StarGamerul 5 років тому +98

      @@VenAtta 90% of the thinner than macbook laptops use windows dipshit.

    • @p3wx4
      @p3wx4 5 років тому +94

      @@VenAtta LOL dude. Are you living on a cave? Acer swift 7 is 10 mm thin. Yes 1 cm.

    • @rogerfaint499
      @rogerfaint499 5 років тому +125

      @@p3wx4 Ven Atta's head is buried deep into apple's asshole and he could not see the light of day nor other companies' laptops. This is the disease of apple sheeple.

  • @musicenthusiast5550
    @musicenthusiast5550 5 років тому +50

    4:07 “so what’s wrong with wings...I’m not fuc*ing doing this” 🤣😭😭😭

  • @aym4n
    @aym4n 4 роки тому +194

    It hurt when she referred to my current laptop as vintage😒

    • @ishi7845
      @ishi7845 4 роки тому +16

      Don't even talk about it if pro is vintage then mine would be Antique

    • @aym4n
      @aym4n 4 роки тому +1

      Clippis fair enough

  • @Nole2701
    @Nole2701 5 років тому +445

    Imagine performing TESTS on PROTOTYPES and IMPROVING until they reach a final model that WORKS.

    • @Silver0Crow
      @Silver0Crow 5 років тому +34

      apparently Apple confident enough to have their clients be beta-testers :D

    • @asphaltchile104
      @asphaltchile104 5 років тому +2

      iToddlers btfo

    • @odorupompokorin22
      @odorupompokorin22 5 років тому +1

      Well greed drives them to release models every year. We’ll buy it anyway so, meh why not? I just did. 🥺

    • @diamondcreeper0982
      @diamondcreeper0982 5 років тому +4

      and that's why they canceled airpower

    • @GStreetEntertainment
      @GStreetEntertainment 5 років тому +1

      They probably had plenty of testing in their clean-rooms and they sure worked flawlessly. *Facepalm*

  • @EnronnSierra
    @EnronnSierra 5 років тому +436

    Glad I skipped this generation, still loving my 2015 MacBook Pro 13 inch. Might be going back to Windows notebook anyway. Apple has really damaged this brand.

    • @Periye
      @Periye 5 років тому +5

      Andre Da Costa i thought I was the only one

    • @daxtercage8939
      @daxtercage8939 5 років тому +1

      Andre Da Costa im using 2015 13inch macbook pro. But thinking to upgrade to the 13inch 2017 macbook pro. What do you think?

    • @sm7085
      @sm7085 5 років тому +7

      Daxter Cage I wanted to sell my 13” 2017 for a 2015 after a while of trying to get used to the keyboard lol

    • @siddharthsharma8940
      @siddharthsharma8940 5 років тому +10

      @@AJ-kg7bh isheep lol

    • @sakshamsanwaria7486
      @sakshamsanwaria7486 5 років тому +7

      @@siddharthsharma8940 No logic. Just say iSheep and end of argument!!

  • @photoprojectlady247
    @photoprojectlady247 5 років тому +364

    4:06 I'm still laughing

    • @rxtcha2394
      @rxtcha2394 4 роки тому +17

      sbtopjosh are you ok?

    • @vinaypasupuleti9486
      @vinaypasupuleti9486 4 роки тому +5

      Here after a year and Still this crazy lady is laughing.

    • @bartooxxx
      @bartooxxx 3 роки тому +1

      @@vinaypasupuleti9486 2 years now, folk still hangin’

  • @margarcia20
    @margarcia20 4 роки тому +139

    Lenovo,HP, Dell: “our laptops have the fastest chips and turn into tablets!”
    Apple: “we give one Touch Bar, and tiny keys heh!”

    • @janness4708
      @janness4708 4 роки тому +5

      @A random Human being The 16" ist pretty good, but the i9 Modell still hast thermal problems

    • @emmakelly3354
      @emmakelly3354 4 роки тому +1

      What would u say is the best laptop to get under £1100 ($1400)?

    • @matrixace_8903
      @matrixace_8903 4 роки тому +9

      @A random Human being Powerful for half a minute then it overheats

    • @rondox9787
      @rondox9787 4 роки тому +2

      Emma Kelly BUY THE BASE MODEL MACBOOK PRO 13 2020 AND GET FREE AIRPODS WITH THE EDUCATION DEAL

    • @VeroNica-ow3fe
      @VeroNica-ow3fe 4 роки тому +1

      The Loner Millionaire I don't necessarily agree with the 'avoid anything apple' because, their iPads are actually worth it. The iPhones are also great. Also, if u're gonna complain about the prices of the High end iPhones, lemme just tell you that the high end samsung also costs the same price as apple. 🙂

  • @hanniffydinn6019
    @hanniffydinn6019 5 років тому +503

    Imagine If apple actually TESTED their keyboards. It’s not complicated people.

    • @avion85
      @avion85 5 років тому +21

      Why would you think they don't? They are a trillion dollar company -- to assume they are somehow silly or stupid is, well...stupid.

    • @siddharthsharma8940
      @siddharthsharma8940 5 років тому +41

      @@avion85 they actually don't test anything. They know that isheep like you will buy it

    • @zahrans
      @zahrans 5 років тому +14

      @@avion85 Stupidity is placing form over factor and using the thinner but problematic butterfly mechanism year after year while disregarding the previously brilliant older apple keyboard mechanism.

    • @avion85
      @avion85 5 років тому +2

      @@zahrans If placing form over factor yields larger profits, then why is it stupid?

    • @avion85
      @avion85 5 років тому +6

      @@siddharthsharma8940 And how can you know that? I'm saying that it's a far safer bet that one of the largest engineering companies in the world does extensive testing, in fact I'd call it common sense. What I'm guessing is they realized the keyboard issues and simply decided it's cheaper to go with it, than to recall/abort the development process or do some kind of roll-back on their plans internally. They knew it's still cheaper to go this route because people will still buy the laptops...

  • @haarisiqubal8394
    @haarisiqubal8394 5 років тому +360

    I think Wall Street Journal is late in issue finding as Apple’s latest MacBook Feature is flex gate.

    • @ccloak
      @ccloak 5 років тому +8

      This time though, it is new because Apple's "apology" is referring to the third generation butterfly keys, which is supposed to have the extra membrane to solve the issues with older keyboards.

    • @Dennis-Ong
      @Dennis-Ong 5 років тому +1

      Yes indeed. I have the stage light issues sometimes :( . I rather have the keyboard issues than the stage light issues.

    • @chaschuky999
      @chaschuky999 5 років тому

      This is actually a feature on many of their phones and tablets too!

    • @xq3
      @xq3 5 років тому +2

      Ya but thats completely different from a keyboard issue and the whole point of this video wad to talk about the keyboard not a screen issue or all the other infinite issues with apple and their macbook. Apple is literally so trash after steve jobs died that all the other companoes have either caught up to or surpassed apple in every way other than the UI which may i point out, was basically made.by steve jobs (it might have been changed over the years but the main base of it is still the same). I honestly hate apple now and i think a lot of pple agree with me other than the rich spoiled kids who cant do anything other than waste their money on phones $1000+. Also anyone else loyal to apple literally have notches for their hairline and only obsess over apple which is their only life. Im sorry, but the only reason apple was successful was because of the mastermind himself steve jobs who is no longer alive meaning apple should also no longer be alive. U literally need to pay for everything external like hesdphones, dongles, and so much more.

    • @JMRabil675
      @JMRabil675 5 років тому

      They fixed flexgate in 2018 for the Pros, but does anybody know if they fixed it in the 2018 Air models?

  • @userrrrq1111
    @userrrrq1111 4 роки тому +33

    its the aggressive-ness plus the classical music in the background for me😭

    • @BP-or2iu
      @BP-or2iu 3 роки тому

      What about it "for you?"

  • @onlyinjapanGO
    @onlyinjapanGO 5 років тому +95

    Not having a positive experience with my late 2017 MBP :( I use an external keyboard because it feels better.

    • @PramodL
      @PramodL 3 роки тому

      Do you use an external mouse as well instead of the trackpad?

    • @jmas679
      @jmas679 2 роки тому +2

      Trade it for m1 and thank me later

    • @aryanpathak4234
      @aryanpathak4234 2 роки тому

      ok

  • @appleguese
    @appleguese 5 років тому +354

    My spacebar key has turned faulty, apparently due to lack of 'space'.
    Hahaha, get that? Space?
    I'll just leave now.

  • @darronpattel
    @darronpattel 5 років тому +90

    If you spray ur keyboard with flex seal when u buy it, then dirt doesn't get caught in the keys...

    • @mikewonglife
      @mikewonglife 5 років тому +4

      Or spray WD 40

    • @zUltra3D
      @zUltra3D 5 років тому +4

      You can't even type on it :D

  • @mae1712
    @mae1712 5 років тому +102

    3:44 *laughs in macbook pro early 2011*

    • @thelettere.1645
      @thelettere.1645 4 роки тому +7

      ViNtAgE 2015 mAcBoOk

    • @ColoringKaria
      @ColoringKaria 4 роки тому +1

      I know. I got a MacBook in 2016 but it was an new older model (you know how they keep the older model around sometimes and lower the price a few hundred). And honestly it’s not even really ready to be replaced. But I did it anyway because I’m turning 40 and I want to usbc all the things.

    • @Windows7Pro2009
      @Windows7Pro2009 4 роки тому +1

      mohan Good luck for the AMD Radeon GPU failure.

    • @jeremygonzaga4080
      @jeremygonzaga4080 4 роки тому +1

      SAME

  • @peterxiong3367
    @peterxiong3367 5 років тому +14

    I know im in the extreme minority here, but I actually kinda like the way the butterfly keyboards feel, when they work. Ive had a few keys stick in the past, but spamming the stuck key hard a few times usually resolves the issue. Theres something about the tactile feel and sound of the keybaord that I just like.

  • @Stefan-oi9nk
    @Stefan-oi9nk 5 років тому +156

    Come on WSJ; when NY, Apple, and flaws came together, you got to invite Louis Rossmann!

    • @mayatripathi4111
      @mayatripathi4111 5 років тому +12

      Bob ross of repairing!

    • @djstygmaentertainment4902
      @djstygmaentertainment4902 5 років тому +16

      Don’t delay, call Louis today

    • @MuvoTX
      @MuvoTX 5 років тому +10

      In WSJs defense they probably weren't looking for a 3 hour video. Louis' channel is a real eye opener though.

    • @KillJoy_Since2017
      @KillJoy_Since2017 4 роки тому

      Stefan Lin Yang2020
      Ikr

  • @michellelea8511
    @michellelea8511 4 роки тому +29

    “You’re better off with your vintage 2015 MacBook Pro”. My 2011 MacBook must be comparable to cave writing then...

  • @katherinerioux6176
    @katherinerioux6176 5 років тому +253

    Dude she was so mad throughout the video it was almost frustrating for me as a viewer lol.

    • @jimmycmartinez
      @jimmycmartinez 4 роки тому +10

      Katherine Rioux - And at the end she disses Apple by saying “get a Surface Pro”. Ugh. I hated her even more.

    • @patrickstar0220
      @patrickstar0220 4 роки тому +15

      @@jimmycmartinez but she was right

    • @jimmycmartinez
      @jimmycmartinez 4 роки тому +2

      Dasan Jebashaker Nah. Apple makes the best products hands down.

  • @egyptian_noob
    @egyptian_noob 4 роки тому +40

    1:24 clearly presses button twice

    • @alwaysonyoutube1261
      @alwaysonyoutube1261 4 роки тому +4

      Abdel Sayed and then she presses it multiple times and says “it sometimes get stuck” you missed the keyword “SOMETIMES” not all the time. She did it for visuals. Come on now you could do better than that

  • @shashankdegloorkar
    @shashankdegloorkar 5 років тому +220

    You should have went to Louis Rossman, He would have thrown your macbook out of the window.

    • @atomic5134
      @atomic5134 5 років тому +13

      Correction, he would fix it, *_THEN_* throw it out the window

    • @QCraftQ
      @QCraftQ 5 років тому

      Lm
      ao

    • @aleksbalazic
      @aleksbalazic 4 роки тому

      Uh just stop with that guy, I don’t understand why is he fixing them if he hates them

  • @californiacamera
    @californiacamera 5 років тому +209

    Very good video by Joanna Stern. It illuminated the keyboard problem very well, and was fun to watch.
    The background music was good, and the butterfly costume at the end was funny. Good stuff.
    Thank goodness my Macbook Pro is pre-keyboard problems.

    • @yogenghodke
      @yogenghodke 5 років тому +1

      The music is copied from a Stanley Kubrick film. A Clockwork Orange.

  • @nick-tu1wi
    @nick-tu1wi 4 роки тому +57

    I quite like the butterfly keyboard. I’ve had my MacBook Pro since 2017 and none of my keys have not worked. It feels nice too.

    • @TonePwn
      @TonePwn 4 роки тому +5

      what year is your macbook?

    • @zy9662
      @zy9662 3 роки тому +1

      Thanks for your input Tim

  • @notgeorgiaturner8792
    @notgeorgiaturner8792 5 років тому +10

    i feel like i’m the only person on this planet who absolutely loves the gen 3 butterfly keyboard

  • @KTPurdy
    @KTPurdy 5 років тому +156

    The benchmark keyboard experience are on Thinkpads. If you're a journalist, why not type on the best?

    • @mguanipa2
      @mguanipa2 5 років тому +5

      I personally think the surface keyboards r the best, but it's all personal preference my dude

    • @devaraft
      @devaraft 5 років тому +10

      I personally think MacBook keyboard pre butterfly is the best one.

    • @litvenplayosu
      @litvenplayosu 5 років тому +1

      She probably is a digital content creator and need video editing on the go. Apple's Final Cut is still one of the most beginner-friendly and no-frills editing software. Apple could really rake in millions if they ever decide to bring it to Windows.

    • @Mobik_
      @Mobik_ 5 років тому

      Thinkpad has the worst design in the entire world.

    • @KTPurdy
      @KTPurdy 5 років тому +8

      @@Mobik_ - not only do Thinkpads have the best keyboards, its pointing device allows navigation multiple times faster and higher precision than a touch pad.

  • @user-ei7ed6zy9k
    @user-ei7ed6zy9k 5 років тому +49

    I have apples last generation of keyboards before the butterfly. The normal keys are sooooo much better

    • @insoft_uk
      @insoft_uk 4 роки тому +3

      Big Daddy Toyota Corolla I find the butterfly keyboards the best I’ve typed on, the only issue with Apple why tactile metal domes they have short life span and why they don’t get used in keyboards, guess because their cheaper than traditional contacts that are used in other keyboards

    • @udderworld
      @udderworld 4 роки тому +1

      no i definitely disagree. the old keyboard is horrendous

  • @dtlounge7
    @dtlounge7 5 років тому +11

    Am I the only one you actually likes this keyboard and has zero problems with it?

  • @naizun1815
    @naizun1815 5 років тому +24

    2:24
    " *s m a l l n u m b e r o f u s e r s* "

  • @rodrigolaysaenz4579
    @rodrigolaysaenz4579 5 років тому +74

    3:45 that's actually the surface laptop 2. The surface book is the 2 in 1. But I love that this video doesn't praise apple for their "innovative keyboard"

    • @avimoses5956
      @avimoses5956 5 років тому

      @Kero Two why did they mean that?

    • @buccob
      @buccob 5 років тому

      @Kero Two well, this video actually shows a very good reason though.

  • @michaelxz1305
    @michaelxz1305 5 років тому +202

    who would've thought dust could accumulate in a keyboard??? apart from any user who's used a keyboard, I mean...

    • @EduardoEscarez
      @EduardoEscarez 5 років тому +50

      Clearly Apple didn't think that their pristine devices would have to stay in this imperfect world with dust and windows.

    • @ruwiki
      @ruwiki 5 років тому +43

      at Apple we don't believe in the concept of dust.

    • @profgamer1
      @profgamer1 5 років тому +2

      @@ruwiki or windows *bdum tsss*

    • @EduardoEscarez
      @EduardoEscarez 5 років тому

      @@senorVAC1 😁

    • @schilduin
      @schilduin 5 років тому +2

      Well, there are some notebooks with a high build quality which have dust and water proof keyboards. However, somehow the rumor has spread that Apple notebooks have a high build quality. But they don't.

  • @louisastevens5888
    @louisastevens5888 4 роки тому +15

    I've had a mac for a year now and never had this problem 😂

    • @orgesjashar1
      @orgesjashar1 4 роки тому +1

      Yeah but we tech nerds actually need 1milemeter of that travel and tactile feedback

    • @collan580
      @collan580 3 роки тому

      @@orgesjashar1 Regular people have this problem as well. Just because you arent affected that doesnt mean that the problem doesnt exist. I had staingate on my 2013 retina macbook but it didnt effected everyone.

  • @EllieBCN101
    @EllieBCN101 4 роки тому +1

    I had a faulty x and b keys... As I watched this vid, I saw the can of air idea. So I just blew really hard for several seconds from different angles into both of these keys and now they both work!!

  • @lennoxchen8646
    @lennoxchen8646 5 років тому +12

    Thank you for sharing this news.
    As a normal person (without fame), my report and complaint was useless. The 2018 Macbook Pro wasn't even in the keyboard repair programme.

    • @SkeLViSH
      @SkeLViSH 5 років тому

      If you have a 2018 Macbook Pro, it's already under it's 1 yr warranty. So what's the complaint!

    • @lennoxchen8646
      @lennoxchen8646 5 років тому +4

      @@SkeLViSH The complaint being if after this 1 year, due to the design flaw and such issue occur again, users will need to pay 700USD to fix it.

    • @SkeLViSH
      @SkeLViSH 5 років тому

      @@lennoxchen8646 I believe they haven't declared similar 4 yr plan for 2018 units cuz they r still under warranty and Apple may announce at a later date.
      I have 2018 MB Air and have already go it replaced with a new unit for keyboard issue so I too am keenly following what comes of f gen 3 butterfly switches

  • @davidgraham9341
    @davidgraham9341 5 років тому +53

    Apple needs to go back to using engineers instead of “designers” who seem to think that we are willing to sacrifice reliability for thinness. And don’t even think about “repairability”. I have been using Apple products for over 15 years, so I am not an Apple “hater” but they will pry my 2015 MacBook Pro from my cold dead fingers. Meanwhile I will rely on a Pixelbook for everyday carry. The Pixelbook is just as thin but has the very best keyboard I have ever used on a laptop. And even much cheaper Chromebooks have managed to have satisfactory keyboards so why can’t Apple engineer a keyboard at least as good as a Chromebook that sells for 1/4 the price?

    • @kuchtwotimes
      @kuchtwotimes 5 років тому

      The pixelbook can never be compared to the Macbook if it continues to run Chrome OS.

    • @ThePotchika
      @ThePotchika 5 років тому +1

      most designers actually design for user experience first and looks second
      i am just sitting here wondering what kind of people theyre hiring

  • @drift2570
    @drift2570 5 років тому +84

    I know I'm weird...
    but my typing average increased and i actually like the keyboard

    • @volvariella.2528
      @volvariella.2528 5 років тому +16

      same 😂, I dont know why tho but I type fastly by using the butterfly keyboard than a regular one

    • @razvanvranceanu2962
      @razvanvranceanu2962 4 роки тому +6

      I love the feel too. However I hate that i get double i’s.....

    • @blackplaquegamesofficial4746
      @blackplaquegamesofficial4746 4 роки тому +2

      I think so a Keyboard Cover will prevent getting dust under keys

    • @adeafriza6778
      @adeafriza6778 4 роки тому +2

      i felt it just better then a windows keyboard, and slim, its a technology, the 4th is not a failure anymore.

    • @minhyuklees1bebe902
      @minhyuklees1bebe902 4 роки тому +2

      I don't own a MacBook but I have tried typing on a Butterfly Keyboard and the older Scissor Switch Keyboard and I liked typing with the flatter butterfly keys more but the scissor switch feels good as well, I always use thick af keyboards with thick keys and I hate them with passion

  • @bigmanberg
    @bigmanberg 4 роки тому +1

    Quick story: when I saw a bread crumb on the keyboard of my 2017 MBP, I was like, “ NOPE, NOT HAPPENING TODAY.” Then I swiped it off with my finger. Now I have a keyboard cover.

    • @bigmanberg
      @bigmanberg 4 роки тому +1

      PS: the only way to be invulnerable to this devilish keyboard mechanism is to, well, buy a key cover

  • @Lvlaple4Ever
    @Lvlaple4Ever 5 років тому +26

    Apple: "It just works"

  • @lakorai2
    @lakorai2 5 років тому +14

    Should have interviewed Luis Rossman like CBC did. He is literally down the street from the guy you interviewed.

    • @hschokker86
      @hschokker86 5 років тому +1

      @Siha Mul in what way is he biased? He hates Apple products, as based on his extensive experience repairing them. I actually like Apple products for the most part but I dislike the company itself and I dislike things like the butterfly keyboard. I don't really mind they are expensive but I do mind the 'Nazi' culture and attitude of Apple.

  • @Evens1914
    @Evens1914 Рік тому +4

    I actually LOVE the butterfly keyboard. I've had no issues whatsoever with mine. It feels amazing to type on it. Where do y'all work with your laptops to have debris going under the keyboard? It's designed to work on a desk people, a clean one lol.
    I just can't believe they got rid of this amazing keyboard design. I'm keeping my 2018 MBP just for that.

    • @analdelrey249
      @analdelrey249 10 місяців тому +1

      i hate how it feels, but the breaking/sticky keys was astounding. as someone who still has and is using the macbook pro 2017, i’ve never had problems with the keyboard. i’m guessing people use their macbooks as plates, lol.

    • @ryanalencar
      @ryanalencar 7 місяців тому

      Hello, how is going on with the keyboard?

    • @superbowyiming
      @superbowyiming 5 місяців тому

      Oh boi... Laptops ARE for OURDOOR, especially ones like Air. Why couldn't I just use PC if a CLEAN desk is compulsory for the device to work? Plus it's cheaper and would have a much better keyboard.

  • @bruhmoment7801
    @bruhmoment7801 3 роки тому +2

    Ouch didn't realize the keys were that bad. Glad they started using scissor switches again.

  • @bkackman
    @bkackman 5 років тому +11

    Good report. Come on Apple. You're better than this.
    I laughed so hard when you briefly had the butterfly outfit on and declared you're not doing that. Classic. Thank you.

  • @TrillionTalents777
    @TrillionTalents777 4 роки тому +5

    I can’t believe you actually got butterflies for this video lol.

  • @localwonk
    @localwonk 4 роки тому +2

    This was absolutely delightful. The narrator and reporter explained it very well.

  • @peterthepanda
    @peterthepanda 4 роки тому +4

    That butterfly carried enough dust to wreck that Butterfly keyboard.

  • @sirNemanjapro
    @sirNemanjapro 5 років тому +222

    Visit Louis Rosman and ask him for a comment!

    • @ClimateKiller
      @ClimateKiller 5 років тому +13

      How is a hardware repair channel like louis’ even this popular?

    • @b.b4229
      @b.b4229 5 років тому +4

      @@ClimateKiller Welcome to youtube.

    • @dyingearth
      @dyingearth 5 років тому +26

      @@ClimateKiller Because Apple insist on building product with known defective design, and people are trying to figure out why their very expensive computer is breaking down.

    • @VintageToiletsRock
      @VintageToiletsRock 5 років тому +22

      *Don't Delay! Ask for his opinion today!*

    • @themmmeanone
      @themmmeanone 5 років тому +4

      I'd not be surprised if Louis Rossmann is on the news someday for shooting up Apple headquarters, since Apple apparently is the source of all his life's problems. ^_^

  • @bluepeng8895
    @bluepeng8895 5 років тому +61

    Am I the only one who loves the modern MacBook Pro keyboard?

    • @hajjdawood
      @hajjdawood 5 років тому +6

      I like the feeling but i dont like the reliability issues

    • @sydneyhenderson2014
      @sydneyhenderson2014 5 років тому +2

      yeah same i havent had any problems yet 🤞 fingers crossed

    • @DaliaKhamis
      @DaliaKhamis 5 років тому +1

      Yes

    • @issataylorsavage3406
      @issataylorsavage3406 5 років тому

      bluepeng889 no I love ittt

    • @jackflynn8601
      @jackflynn8601 5 років тому

      I mean I love it and little dust gets stuck on it and it’s pissing me off so I’ll just buy a MacBook case and protector

  • @rushiljohal
    @rushiljohal 4 роки тому +14

    Am I the only who likes this keyboard as it allows me type quickly ?

    • @robertdominguez6002
      @robertdominguez6002 4 роки тому +3

      Same here. Best keyboard I’ve ever used.

    • @oscarballadares6578
      @oscarballadares6578 3 роки тому +1

      Very nice keyboard, unless you like to eat while typing. I usually have lunch in front of my computer, breadcrumbs and even small food particles can get stuck beneath the keys, even my own hair. Right now I'm having troubles with the W key, it's a bit stuck, not completely yet.
      But I don't really see that as the main issue. Main issue is that it's hard to clean, you can easily break the key notches if you try to detach the key in order to clean it. I had the Macbook Pro 2015, I used to detach most of the keys once in a while when they got dirty, it was straightforward.
      I've broken a couple of butterfly keys while trying to clean them up.

    • @mariananelson9212
      @mariananelson9212 3 роки тому +1

      I love the butterfly keyboard, as well. I hate travel-love the clean look etc. When ever I use PC it's such a hard thing to type and my job (Design and programming) requires typing all day and it's like I forgot how to type using mechanical keyboards.

    • @Xainlrd
      @Xainlrd 3 роки тому

      @@mariananelson9212 you are a small group of users that likes this keyboard. That’s good, but Apple transitioned their entire lineup back to an amazing keyboard. Good riddance to the worst keyboard on the planet.

  • @aviationgeek08forever89
    @aviationgeek08forever89 3 роки тому +3

    That was absolutely awesome, got to know a lot about butterfly mechanism, well I actually like the butterfly keys, they are extremely stable, clicky, and silent. I had the same issue with E key and R key on MacBook Air.

  • @r3dp1ll
    @r3dp1ll 5 років тому +8

    Great job filming with the butterfly

  • @katiebaldwin5401
    @katiebaldwin5401 5 років тому +44

    I like the sound of the butterfly keyboard

  • @AdamCHowell
    @AdamCHowell 4 роки тому +1

    Laptops are prone to keyboard issues and always have been. My current 2015 dell, after about 1 or 2 years use, had significant issues registering some key presses. After being unable to fully fix the issue by unclipping keys and cleaning things out, I ordered a replacement keyboard, for not much money. I easily switched the keyboards over, and it has worked perfectly ever since.
    Simple swap in replacement keyboards is something you can't do on mac books and this is why, when there are issues, they can be product destroying.

  • @Kirokill1
    @Kirokill1 6 місяців тому

    I have butterfly keyboard and those issues were very short term for me. After one year and now my macbook is 7 years I've never experienced these problems again. I was very surprised by the sentiment against it. It's very comfortable for me to type with now.

  • @joetaxpayer8180
    @joetaxpayer8180 4 роки тому +39

    not to be that guy, but my macbook and all apple computers have never had this problem. furthermore, i hit the keys pretty lightly on it, as i type fast.

    • @castkeyboard
      @castkeyboard 4 роки тому +5

      On the contrary, fast typing results in heavier key presses

    • @Jennifer-qd4pp
      @Jennifer-qd4pp 4 роки тому

      I had my 2018 MacBook Pro for 18 months before the keyboard started getting dodgy. I type pretty fast and thousands of words a day.

    • @elanagerson878
      @elanagerson878 3 роки тому

      I just picked up "my" Mac (that is now unfortunately going back) last night, and had never even HEARD of a "butterfly keyboard". I just noticed that it takes way too much pressure to "click" on the track pad. I have the settings on "light", but it is still really annoying. Not sure that has anything to do w/the "butterfly" keys, but anyway....

    • @collan580
      @collan580 3 роки тому

      @@Jennifer-qd4pp I think it depend on where and how you use your keyboard. Like do you eat near it, do you close the lid when you dont use it, are you cleaning it regularily. Do you use your macbook on your lap or bed or in a desk.

  • @mcmackattackify
    @mcmackattackify 5 років тому +4

    Agreed, haven't updated my 2013 MacBook pro due to the new keyboard alone, keyboard still works great!

  • @Mangold108
    @Mangold108 4 роки тому +1

    My MacBook pro 2017 is in assistance for the 5th time and for the 3rd keyboard replacement! Incredible Apple!

  • @mintylith
    @mintylith 4 роки тому +1

    i really like the butterfly keyboard. obviously, without any of the problems that came with it, it's actually really nice to type on. each to their own.

  • @mlmoreno75
    @mlmoreno75 5 років тому +4

    My fingers are now happy with my Lenovo X1 Carbon keyboard. Was with Mac for 5 years, and they lost me as a customer.

  • @richfi9576
    @richfi9576 5 років тому +5

    everybody at Apple who was involved in the creation of this abysmal keyboard, and the totally useless TouchBar, should be fired at least

  • @Victor-tf9dd
    @Victor-tf9dd Рік тому +1

    4:06 me to my superbowl party only ordering pizza

  • @joshuabanzon3311
    @joshuabanzon3311 3 роки тому

    It it just me because I love the newer generation butterfly keyboards. I barely have problems with my Mac, but only tend to occasionally flip it over to remove crumbs and dust. (Macbook Pro 2019 User)

  • @alxisl
    @alxisl 5 років тому +3

    I just love how funny and entertaining Joanna makes everything! 🤣

  • @Lombwolf
    @Lombwolf 4 роки тому +3

    Am i the only one who loves the butterfly keyboard

  • @Bend818
    @Bend818 5 років тому +1

    Thankfully I haven’t had any problems with the 2nd gen keyboard. I especially like the clicky sound it makes

  • @singerpreneur
    @singerpreneur 5 років тому +2

    Thank you so much for this video! I have a "vintage" MacBook Pro that's doing great, so I'm safe. But I work with a bunch of people with this problem, and now we can explain what's going on! Much appreciated.

    • @darkinators
      @darkinators Рік тому

      Same the old macbooks are so good lol

  • @mqryann4651
    @mqryann4651 4 роки тому +3

    I love the keys on my 2019 MacBook Air... they’re so nice to type with. I’ve only had it since Christmas though

    • @rizvified
      @rizvified 2 роки тому

      How is it going now? They updated the materials in 2019 saying it will be more durable

    • @mqryann4651
      @mqryann4651 2 роки тому

      @@rizvifiedsometimes when i use a certain key too much, it gets stuck and doesn't work well for some time (takes more force to press on it). My friend has the macbook 2020, and I prefer her macbook's keys. I feel like mine are too flat, decreasing my typing speed.

    • @rizvified
      @rizvified 2 роки тому

      @@mqryann4651 So no breakage of keys yet as was the case with Butterfly keys Gen 1 and Gen 2?

  • @amirulhakim268
    @amirulhakim268 5 років тому +7

    4:00 watching that moment when you realized she just had laptop keyboard malfunction.

  • @sox2000
    @sox2000 7 місяців тому +1

    Well done! The ending was hysterical lol

  • @Rizkal0121
    @Rizkal0121 3 роки тому

    i'm hp user, through this video i finally i got an idea what's butterfly keyboards. GREAT EXPLAINATION😍

  • @RumbleRish
    @RumbleRish 5 років тому +21

    Using my 2014 MacBook Pro and I want to upgrade but I refuse to buy one of the current models because of the keyboard... Absolutely no reason a 1300+ laptop should have problems with TYPING. If Apple doesn’t fix it soon I might have to get a windows.

    • @crp5591
      @crp5591 5 років тому +5

      Those Retina MBP's are worth gold right now on the used market... People want a machine with ports and are snapping them up. Just keep the OS up to date and you'll be good for years.

    • @novtag9724
      @novtag9724 5 років тому +2

      RumbleRish good decision

    • @ChuyGl89
      @ChuyGl89 5 років тому +1

      Just get a Windows based laptop. Can always install a MacOS virtual machine and with current Intel processors it runs buttery smooth. Or just plain use Windows 10, it's actually a pretty nice experience.

    • @mrrolandlawrence
      @mrrolandlawrence 5 років тому +1

      im still holding on to my 2015 mbp. Had it serviced in singapore. New battery, new speakers and card slot. Good as new. As for new CPUs with all that throttling, the gains are minimal at best. Check out lenovo carbon x1's on the hackintosh sites. Great keyboard, mil spec drop & spill resistant. Also lighter and will work for 20 years no sweat. Oh yeh & has ports.

    • @ArunG273
      @ArunG273 5 років тому

      @@ChuyGl89 mac os on VM doesn't feel smooth. Lacks blur effects.

  • @alyxbruno-bamford8414
    @alyxbruno-bamford8414 5 років тому +4

    Number 4 is the best. In fact you should do number 4 with every apple device

  • @manoelfilho9966
    @manoelfilho9966 5 років тому +1

    I have a 1st and a 3rd generation of Macbook (2016 and 2018) and, thank GOD, no problem at all (until now).

  • @richardlee8546
    @richardlee8546 4 роки тому

    You know how popular the keyboard problem is when Wall Street Journalist made a video about it.

  • @carbsncaffeine9254
    @carbsncaffeine9254 5 років тому +8

    switched from mac to a dell xps 15. never looked back.

    • @quinxx12
      @quinxx12 3 роки тому

      Still got it?

    • @carbsncaffeine9254
      @carbsncaffeine9254 3 роки тому

      @@quinxx12 haha nope got a Desktop PC and a new Macbook air M1. The motherboard on the XPS fried.

  • @JohnFrancisPorter
    @JohnFrancisPorter 5 років тому +8

    lenovo x1 has the best keyboard for a slim-form-factor high performance laptop.

  • @prestonpacheco5483
    @prestonpacheco5483 5 років тому

    I have no clue why this was so I'm formative. I don't even have an Apple laptop and yet, I don't understand why I was glued to this video!

  • @CaptainShorif
    @CaptainShorif 4 роки тому +1

    Am I the only person ever to actually like the butterfly keyboard? I've never had a problem with the keys and I personally enjoy typing on it over my magic keyboard.

    • @samirkumar9908
      @samirkumar9908 4 роки тому

      You had 3rd gen or 4th gen butterfly keys?

    • @CaptainShorif
      @CaptainShorif 4 роки тому

      2018 MacBook Pro 15 inch

    • @samirkumar9908
      @samirkumar9908 4 роки тому

      @@CaptainShorif cool man I'm scared my 4th gen butterfly keyboard will die

  • @Jordan-jn1vj
    @Jordan-jn1vj 5 років тому +5

    That ending though 🤣😂

  • @blurrl
    @blurrl 4 роки тому +3

    Fun + well informed is the best combo :D

  • @anantacharya7990
    @anantacharya7990 3 роки тому +2

    Okay i knew about it and that video was amazing
    BUT
    I have a question that why did mostly the "e" or "r" keys got busted i have seen many people witha busted e key so can you tell me why was this the case with usually only the e and r keys?

  • @aye8851
    @aye8851 4 роки тому

    Butterfly keyboards are as delicate as a butterfly. A very fitting name.

  • @kevinliang8214
    @kevinliang8214 5 років тому +9

    Sponsored by Microsoft?
    Seriously though I love surface laptop... served me so well and it's very portable.

  • @iCarNaya
    @iCarNaya 5 років тому +17

    3:42 that ain't a surface book. That's the surface laptop 2. But yes, you should buy one.

    • @quinxx12
      @quinxx12 3 роки тому

      But windows is toxic and care about my sanity

  • @LovePinku6
    @LovePinku6 5 років тому +1

    i'm probably one of the few people who actually love the butterfly keyboard, not cuz of its durability but because it's so easy to type with long nails :D

  • @Vorabentscheidungsersuchen
    @Vorabentscheidungsersuchen 3 місяці тому

    I just threw my 2016 Macbook against the wall after trying to fix the enter-key. Feel great now 🙂

  • @robertktw
    @robertktw 5 років тому +3

    switched to Lenovo X1 Extreme, been happy with that keyboard ^^

  • @iangie9594
    @iangie9594 5 років тому +21

    am i the only one that actually likes them ? 🤷‍♀️️️🤷‍♀️

    • @zy9662
      @zy9662 3 роки тому +1

      yep, that's why the new macbooks have the scissor mechanism back

  • @sasidharan4460
    @sasidharan4460 5 років тому

    No butterflies were harmed during the making of this video.

  • @paulp3053
    @paulp3053 3 роки тому +1

    the music is just wonderful! even only for this reason the video deserves a 5 star

  • @iJohn_YT
    @iJohn_YT Рік тому +2

    They've actually changed it now

  • @dolbyprologicii
    @dolbyprologicii 5 років тому +7

    i bought my macbook just before butterfly keys were being implemented.... boy i was super lucky lol
    im no longer using apple for my next laptop

  • @Paul_Uhl_
    @Paul_Uhl_ 5 років тому

    I don't know who put this video together, but this is really well done, and the lady in the video is incredible. Fantastic job, here.

  • @wheezenoises
    @wheezenoises 3 роки тому

    i repeatedly smack the key until it does it’s job. works like a charm