I damaged one of my road bike mounts and they agreed it shouldn't have broken that easily and I got a completely new mount without any argument what so ever! Great brand! Just got some new items from them since I have a new phone on the way.
I bought my quad lock from Aus, I now live in Europe and as you said customer service is amazing. I had an issue with my quad lock head mount and they replaced it with no questions asked. They do look after their customers.
I’ve just invested in the whole setup. Very happy with the quality of everything. The only thing that concerns me is the standard hex bolts. For a thief intent on stealing expensive quad lock gear, it’s a 5 second job with an electric screwdriver. I’ve invested in some security bolts but I really wish quad lock offered security bolts - even as a paid upgrade. Other than that, the stuff is well built and good quality.
A much improved product it seems and to send your money back no hassle a decent enough company and cheaper you say a win all round that. Good down to earth review.
I've been impressed by QuadLock's customer service, and have their mounts on all my bikes. I did see recently though that the lead for the charging mount had melted and nearly caught fire on someone's bike. I'd be wary about having it permanently wired to the battery after that, and would suggest folk wire it via a switched connection, so it is only live when the key is on.
AND you are absolutely spot on mate, I put my new one on yesterday and when swapping over, the old cable was found to be slightly melted at the USB-C end!
@@gray_gogy Some bikes have a connector you can tap into, other bikes you'll need to use a 12v part of the circuit that is only live with the key in and tap off that. All depends on the bike you have really.
Great to have the mod done but its been a case of give with one hand and take with the other as the hardwire kit is no longer is included just the various lengths of usb
YEH agreed, I was lucky that I still had the original that came with the USB connection from the battery still wired in, I was pretty much plug & play however something like this would suffice I reckon ... > www.thirdgear.com.au/12v-battery-clip-on-usb-socket
Mate, have you seen the latest from QL? www.quadlockcase.com.au/collections/accessories/products/waterproof-12v-to-usb-smart-adaptor?variant=39775922323569
Thanks for the video. I’ve just had my iPhone 12 Pro Max repaired under warranty after the camera broke. I was using a ram mount on a 3400km trip around NZ. Now I’m looking for an alternative mount system. My concern is the quadlock with its anti vibration system is 100% going to protect my phone.
Sorry for late response. Didn’t see your comment. Yes. I’ve heard no feedback to suggest this hasn’t solved the issue. Mine would have failed by now for sure without the vibration dampener.
Hi. I've done 25,000km using the quad lock vibration dampener and it's worked perfectly with my iPhone 11 max. with over 3000 km off road (Adventure riding) on rough surface. The vibration dampener certainly works for my requirements.
You're welcome my friend! If you do order, make sure you bang your email in their discount box like I did ... 10% discount is better off in your pocket :-) THANKS for watching ;-)
As I understand it the price has gone down - because they've removed all the power cabling from the bundle (the battery to SAE/USB). So now it's more weatherproofed but if you don't have the luxury of built-in USB or even a 12V lighter/accessory socket on your steed then you're shit out of luck - you'll have to buy and rig-up your own battery to USB supply somehow whereas it was all included in the old kit. Honestly I was about to drop a large order for several bicycle and motorbike mounts, the damper, a couple of phone case & universal attachments - was literally just trying to decide if the charger was worth it and that's how I ended up here. But after seeing a couple of videos on this product I'm really not sure about the company now. I don't like seeing them stripping back what you get in what is a premium priced product, it leaves a bad feeling. I always start to wonder what else they've cut corners on when I see this behaviour. Apparently the bicycle stem mount corners snap off after a while if you use the rubber bands so you're best using zip ties which limits it's useful mobility between bikes. I'm just starting to get the feeling the products are good functionally but for the price I want durability as well, and I fear that may not be all there. Anyway thanks for your reviews.
Hi, What is a good way of waterproofing the USB connector on the bike. Are there any accessories you can use to make the entire system weather proof. The USB ports on my bikes are exposed to the weather and have water proof covers. So the USB plug would have to be disconnected during heavy rain.
This is a really good point if we’re expecting or expected to use a USB. I’ll give it some thought. I’m hardwired under the seat so pretty much weatherproof but I understand your point mate.
Mate, there’s a tiny little button on the back that turns it on and off. Have you seen that? If that’s not it, email them and test out their customer service. They’ve been awesome to me.
I'm just wondering what the use is on a motorcycle of a slow wireless charging. if i use my Samsung s21 as a navigator the recharge is not enough to compensate the consumption.
Hello, thanks for watching … here’s my test off the product, it actually charges more than it consumes using google maps on my iPhone. You’ll see an increase in my battery charge percentage despite being on full brightness on my display. ua-cam.com/video/6w3fPJ3891g/v-deo.html
what you haven't been told is that the charging module hardwire kit previously supplied by QL had issues and rather than fix it, QL leave you to go without a solution. There is no way to power this wireless charger from your motorbike 12v mains from QL, you must seek this out for yourself from the aftermarket if your bike does not have USB outlet. handy!
it seems to me that, in order to benefit from this charger, one needs a waterproof phone/case, and a waterproof USB socket. I have neither of these. Alternatively, live somewhere there is no rain. Am I missing something?
@@TheRiderGuider Water repellent not waterproof - "If you own any of the later iPhone, Galaxy, or other water-resistant smartphones such as the iPhone 8 or Galaxy S8, you’ve probably asked yourself, “Is my phone really waterproof?” And the answer is, in a word: no." Mine is a Realme Pro 7 which is water repellent. Best to have a fuse in line with battery
@@guitarplayerwannabee yeh an in-line fuse for sure. I have a iPhone XR. Ridden through plenty of rain and had no issues. It repels rain so good enough for the job I reckon. Pushing three years old now. Still work.
I have the dampener and the wired charger now (wires ran to the battery). Can you put this on top of the wired charging hub and just wire into that instead of to the battery again?
Hi Paul, not sure? I think it's a new connection to the battery - I'd recommend the new Quadlock 12v to USB smart adaptor to connect it, as long as you're not running a lithium-ion battery.
@@TheRiderGuider Yes it has the rubber flap for when not in use. I didn't know if there was a waterproof USB for riding in the rain. I see them on Amazon for boats, but wasn't sure if there was one for motorcycle specific. Thanks for responding.
@@glennmcguire5571 oh I see … yeh I’ve not actually seen them. Cool idea. To be fair I’ve now hardwired my accessories to the system so hardly use the socket/s. I’ve got one on the right that is a hella/BMW socket that I’d only use for my compressor at a stand still. Was a fair bit of stripping down to wire in behind the fairing for such a small job but it’s a better connection than a standard cig lighter type. Thanks for coming on the channel 😃
I had my original (see my original review where I gave it a hard time haha) so when I got the new one I was lucky enough to be able to just plug in to that but something like this should sort it out ... www.thirdgear.com.au/12v-battery-clip-on-usb-socket
How the hell did they manage to make the USB-C port _perpendicular_ to the head? From an engineering perspective, that's how stuff breaks off. Not to mention it's way more intrusive in terms of space utilization.
Hey, i did a small test withe the wireless charger. iPhone 12 pro at 95% charge, put on goggle maps and ride for 20 minutes. The charge remains at 95%. Im using a 5v usb to din socket on a 2020 bmw gs. Is yours the same?
Thanks Trevor, not that I've noticed, however the charger has a discrete on/off button on the rear that I use to absolutely minimise any draw on the system when I park up and if the bike is parked for more than a couple of days I generally stick it on trickle charge. The only time I've flattened my battery is by accidentally leaving on the ignition after using the kill switch to turn the engine off.
The dampener is used in conjunction, with the charging head, works well, I was pleased the dampener wasn't expensive. So yeh you need the dampener as well.
@@jmx318 I think it’s a waste of time plugging in a phone as opposed to the less than a second it takes to put mine on the charging head. But these aren’t for everyone. I think it’s a decent thing.
Great review RG.Quick question,does this hold a charge without being connected to a power source on your bike? ...Liked and thanks as always....🏴
AN HONEST REVIEW OF THE 2021 NEW AND IMPROVED #QUADLOCK WEATHERPROOF WIRELESS CHARGING HEAD. MY ORIGINAL REVIEW WAS ON VERSION 1 AND QUADLOCK HAVE NOW ADDRESSED ALL THE ISSUES I FOUND WITH THE ORIGINAL. HERE'S A COMPARISON OF BOTH SHOWING YOU THE IMPROVEMENTS MADE FOR 2021. PLUS MY EXPERIENCE WITH QUAD LOCK CUSTOMER SERVICE AND HOW I ENDED UP IN PROFIT FROM MY TRANSACTION. #QUADLOCKREVIEW #2021QUADLOCK #THERIDERGUIDER
Ya gotta love a honest unpaid review 👍
Thanks for watching Garry. Ride safe mate 👍🏼😉
I damaged one of my road bike mounts and they agreed it shouldn't have broken that easily and I got a completely new mount without any argument what so ever! Great brand! Just got some new items from them since I have a new phone on the way.
I bought my quad lock from Aus, I now live in Europe and as you said customer service is amazing. I had an issue with my quad lock head mount and they replaced it with no questions asked. They do look after their customers.
Good to hear Peter - thanks for watching.
Good pick up with the faults on the original review..appears to be a far more superior product now. Like it😊
@@robinmrozowski1281 haha THANKS Rob 😎👍🏼👍🏼👍🏼
I own them on all my toys. I'm a quad lock fan boy. They are awesome and customer service as well.
I’ve just invested in the whole setup. Very happy with the quality of everything. The only thing that concerns me is the standard hex bolts. For a thief intent on stealing expensive quad lock gear, it’s a 5 second job with an electric screwdriver. I’ve invested in some security bolts but I really wish quad lock offered security bolts - even as a paid upgrade. Other than that, the stuff is well built and good quality.
That’s a great suggestion. I think it’s something they should consider. They do have a list of small items, but not a security bolts kit.
Great to see they fixed it! I just ordered one 😀
Good stuff. Enjoy. Cheers.
A much improved product it seems and to send your money back no hassle a decent enough company and cheaper you say a win all round that. Good down to earth review.
:-D
Great review mate.
This unit would be perfect it it had an integrated dampener and hardwired instead of USB-C.
Just found your channel and I'm loving your Quad Lock reviews! Think you've persuaded me to pick up the updated weatherproof wireless charger 👍
Cheers Phil 👍🏼😎
I've been impressed by QuadLock's customer service, and have their mounts on all my bikes. I did see recently though that the lead for the charging mount had melted and nearly caught fire on someone's bike. I'd be wary about having it permanently wired to the battery after that, and would suggest folk wire it via a switched connection, so it is only live when the key is on.
AND you are absolutely spot on mate, I put my new one on yesterday and when swapping over, the old cable was found to be slightly melted at the USB-C end!
@@TheRiderGuider eep
How do you set it up like that, where it turns off when the key is turned off? Is there any instructional vid or something?
@@gray_gogy Some bikes have a connector you can tap into, other bikes you'll need to use a 12v part of the circuit that is only live with the key in and tap off that. All depends on the bike you have really.
Mine has melted 2 cables and now doesn't work as it has melted the port on charger head end
I had 3 of them and they gave me full refound for the 3 of them
Yeh their customer service is very good in my experience
Thanks for this information and update sir. Ride Safe as always. Rider from 🇵🇭
Always welcome Mark THANK YOU
Its curious that the wireless head doesn't have the release catch that is on all the other moto mounts.
Yeh it's different, it's is spring loaded mechanism, still very secure though.
good video.... mk3.... right elbow connector? that cable sticks out a lot!
YES mate, definitely a good idea, cheers.
Great to have the mod done but its been a case of give with one hand and take with the other as the hardwire kit is no longer is included just the various lengths of usb
YEH agreed, I was lucky that I still had the original that came with the USB connection from the battery still wired in, I was pretty much plug & play however something like this would suffice I reckon ... > www.thirdgear.com.au/12v-battery-clip-on-usb-socket
Mate, have you seen the latest from QL? www.quadlockcase.com.au/collections/accessories/products/waterproof-12v-to-usb-smart-adaptor?variant=39775922323569
Thanks for the video. I’ve just had my iPhone 12 Pro Max repaired under warranty after the camera broke. I was using a ram mount on a 3400km trip around NZ. Now I’m looking for an alternative mount system. My concern is the quadlock with its anti vibration system is 100% going to protect my phone.
Sorry for late response. Didn’t see your comment. Yes. I’ve heard no feedback to suggest this hasn’t solved the issue. Mine would have failed by now for sure without the vibration dampener.
Hi. I've done 25,000km using the quad lock vibration dampener and it's worked perfectly with my iPhone 11 max. with over 3000 km off road (Adventure riding) on rough surface. The vibration dampener certainly works for my requirements.
Nice work. What do you ride mate?
@@TheRiderGuider GSF1250 ‘07
Nice outcome
Yeh cracking. They get better. I’ll tell you next week when we ride 😉👍🏼
Nice upgrades on that item. I’ll now be looking into getting one of these. Thanks
I reckon they've got it just right now Mike :-)
Amazing review! Really helps me alot
You're welcome my friend! If you do order, make sure you bang your email in their discount box like I did ... 10% discount is better off in your pocket :-) THANKS for watching ;-)
As I understand it the price has gone down - because they've removed all the power cabling from the bundle (the battery to SAE/USB).
So now it's more weatherproofed but if you don't have the luxury of built-in USB or even a 12V lighter/accessory socket on your steed then you're shit out of luck - you'll have to buy and rig-up your own battery to USB supply somehow whereas it was all included in the old kit.
Honestly I was about to drop a large order for several bicycle and motorbike mounts, the damper, a couple of phone case & universal attachments - was literally just trying to decide if the charger was worth it and that's how I ended up here. But after seeing a couple of videos on this product I'm really not sure about the company now. I don't like seeing them stripping back what you get in what is a premium priced product, it leaves a bad feeling. I always start to wonder what else they've cut corners on when I see this behaviour. Apparently the bicycle stem mount corners snap off after a while if you use the rubber bands so you're best using zip ties which limits it's useful mobility between bikes. I'm just starting to get the feeling the products are good functionally but for the price I want durability as well, and I fear that may not be all there. Anyway thanks for your reviews.
You're right about that. The stripping of the USB. I had my old USB hardwired in so just plugged and played. Had no issues.
Is there enough wireless charging power to charge the phone when say screen brightness is max, Spotify, cardo coms and satnav all running together?
Hi Matt, I’ve used all the above apart from Spotify but additionally Rever, phone still charged up no problem. Thanks for watching 🙂👍🏼
Thank you for this review...quick question....how does this mount in conjunction with the vibration dampening device?
Coincidentally I was asked a similar question earlier this week and made this unlisted video ...
ua-cam.com/video/VmTeMISJRcU/v-deo.html
Hi guys, how good is the charge for a Navigation use (screen always on) ? I might put one on my Honda PCX.
Thank you
Check out this test mate 👍🏼 ua-cam.com/video/6w3fPJ3891g/v-deo.html
Thanks for being honest and not some paid dick head who blows smoke. Because of this review I’m gonna get one.
Mine is still working spot on Sam - thanks for the comment mate. Enjoy the ride ;-)
Hi, What is a good way of waterproofing the USB connector on the bike. Are there any accessories you can use to make the entire system weather proof. The USB ports on my bikes are exposed to the weather and have water proof covers. So the USB plug would have to be disconnected during heavy rain.
This is a really good point if we’re expecting or expected to use a USB. I’ll give it some thought. I’m hardwired under the seat so pretty much weatherproof but I understand your point mate.
Further to that I suppose just a loose USB hardwired to the battery in a dry place and use the longer supplied lead?
The fooking thing suddenly wont turn on changed the usb cables and power adaptor still wont turn on. Any idea what happened?
Mate, there’s a tiny little button on the back that turns it on and off. Have you seen that? If that’s not it, email them and test out their customer service. They’ve been awesome to me.
@@TheRiderGuider yeah nothing happens on and off button at the back. Will try to email them cheers
@@rtcivic any news mate? Have you asked them?
I'm just wondering what the use is on a motorcycle of a slow wireless charging. if i use my Samsung s21 as a navigator the recharge is not enough to compensate the consumption.
Hello, thanks for watching … here’s my test off the product, it actually charges more than it consumes using google maps on my iPhone. You’ll see an increase in my battery charge percentage despite being on full brightness on my display. ua-cam.com/video/6w3fPJ3891g/v-deo.html
Hallo, I have a Samsung S21: so dont' you recommend for this phone?
Iv just brought this and there was just wireless charger and 2 USB c cables no power wire or the USB power adapter is that right
Yeh. The original has power through + and - battery connectors and adaptor. The new version is USB only. I’ve plugged in to USB now.
That’s why it’s cheaper.
what you haven't been told is that the charging module hardwire kit previously supplied by QL had issues and rather than fix it, QL leave you to go without a solution. There is no way to power this wireless charger from your motorbike 12v mains from QL, you must seek this out for yourself from the aftermarket if your bike does not have USB outlet. handy!
it seems to me that, in order to benefit from this charger, one needs a waterproof phone/case, and a waterproof USB socket. I have neither of these. Alternatively, live somewhere there is no rain.
Am I missing something?
I reckon most phones are waterproof these days to be fair. I’ve hardwired mine to the battery. Works well.
@@TheRiderGuider Water repellent not waterproof - "If you own any of the later iPhone, Galaxy, or other water-resistant smartphones such as the iPhone 8 or Galaxy S8, you’ve probably asked yourself, “Is my phone really waterproof?”
And the answer is, in a word: no."
Mine is a Realme Pro 7 which is water repellent.
Best to have a fuse in line with battery
@@guitarplayerwannabee yeh an in-line fuse for sure. I have a iPhone XR. Ridden through plenty of rain and had no issues. It repels rain so good enough for the job I reckon. Pushing three years old now. Still work.
I have the dampener and the wired charger now (wires ran to the battery). Can you put this on top of the wired charging hub and just wire into that instead of to the battery again?
Hi Paul, not sure? I think it's a new connection to the battery - I'd recommend the new Quadlock 12v to USB smart adaptor to connect it, as long as you're not running a lithium-ion battery.
What do you use for weather proofing the USB port/cigarette lighter on the left side on the Tenere 700. I'm trying to figure that out on my T7.
Hi Glenn … doesn’t yours have a rubber flap/cover over it?
@@TheRiderGuider Yes it has the rubber flap for when not in use. I didn't know if there was a waterproof USB for riding in the rain. I see them on Amazon for boats, but wasn't sure if there was one for motorcycle specific. Thanks for responding.
@@glennmcguire5571 oh I see … yeh I’ve not actually seen them. Cool idea. To be fair I’ve now hardwired my accessories to the system so hardly use the socket/s. I’ve got one on the right that is a hella/BMW socket that I’d only use for my compressor at a stand still. Was a fair bit of stripping down to wire in behind the fairing for such a small job but it’s a better connection than a standard cig lighter type. Thanks for coming on the channel 😃
Hi Rider Guider what usb power supply did you use to power the charger?
I had my original (see my original review where I gave it a hard time haha) so when I got the new one I was lucky enough to be able to just plug in to that but something like this should sort it out ... www.thirdgear.com.au/12v-battery-clip-on-usb-socket
www.quadlockcase.com.au/collections/accessories/products/waterproof-12v-to-usb-smart-adaptor?variant=39775922323569 NEW PRODUCT
How the hell did they manage to make the USB-C port _perpendicular_ to the head? From an engineering perspective, that's how stuff breaks off. Not to mention it's way more intrusive in terms of space utilization.
Hey, i did a small test withe the wireless charger. iPhone 12 pro at 95% charge, put on goggle maps and ride for 20 minutes. The charge remains at 95%. Im using a 5v usb to din socket on a 2020 bmw gs. Is yours the same?
ua-cam.com/video/6w3fPJ3891g/v-deo.html
Check out my test mate 👍🏼🙂
awwwesome thank you for this video
Thanks Mark :-)
great review mate! does the charger affect the small battery?
Thanks Trevor, not that I've noticed, however the charger has a discrete on/off button on the rear that I use to absolutely minimise any draw on the system when I park up and if the bike is parked for more than a couple of days I generally stick it on trickle charge. The only time I've flattened my battery is by accidentally leaving on the ignition after using the kill switch to turn the engine off.
Does this act as a vibration eliminator
The dampener is used in conjunction, with the charging head, works well, I was pleased the dampener wasn't expensive. So yeh you need the dampener as well.
Why do you need a cable i thought it was wireless?
It is wireless, from the charging head to the phone, but the charging head needs power but that's a permanent cable.
@@TheRiderGuider what a waste of time.
@@jmx318 I think it’s a waste of time plugging in a phone as opposed to the less than a second it takes to put mine on the charging head. But these aren’t for everyone. I think it’s a decent thing.
Why even have a plug? Have a sealed hardwire coming right out the back. Eliminate the issue all together.
Yep straight to battery without any risk of a broken connection. I agree.
Great review RG.Quick question,does this hold a charge without being connected to a power source on your bike? ...Liked and thanks as always....🏴
Hi Ian, it needs to be connected via the USB, it's very convenient however. I find it very quick and easy to use.
So they dropped the price by $40 but took away the battery connection lead and now charge an extra $50 for the lead to charge from your bike battery!
AN HONEST REVIEW OF THE 2021 NEW AND IMPROVED #QUADLOCK WEATHERPROOF WIRELESS CHARGING HEAD. MY ORIGINAL REVIEW WAS ON VERSION 1 AND QUADLOCK HAVE NOW ADDRESSED ALL THE ISSUES I FOUND WITH THE ORIGINAL. HERE'S A COMPARISON OF BOTH SHOWING YOU THE IMPROVEMENTS MADE FOR 2021. PLUS MY EXPERIENCE WITH QUAD LOCK CUSTOMER SERVICE AND HOW I ENDED UP IN PROFIT FROM MY TRANSACTION.
#QUADLOCKREVIEW #2021QUADLOCK #THERIDERGUIDER