Self-clean or self-destruct? Utah woman says oven feature left her with a hefty repair bill
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- Опубліковано 26 чер 2024
- A Mountain Green woman asked Matt Gephardt to investigate after she says the self-cleaning feature damaged her two ovens.
Read more: ksltv.com/657082/self-clean-o...
My mom told me to always clean your oven by hand never use the self clean.
@@akenjah I just read a horror story about a woman who decided to use the self-clean feature and it destroyed her oven. This is apparently a known risk. I've never used this feature--my last stove had the self-clean button right below the timer. I put blue duct tape over the self-clean button so no one would accidently use it.
My mom always used a drip pan if she thought something might boil over. It's a lot easier to clean a pan than an oven. Not that she didn't clean the oven as well, but I suspect many people use the self-clean feature because there is so much food residue baked on the inside of the ofen.
or how about just dont clean it it's good to have a dirty oven
I was in a rental home. The oven was from IKEA. I used the self clean setting and it destroyed the oven. I will never use that feature again. It isn’t worth the risk
Well the main issue is IKEA.
Stopped using mine years ago after continually having to replace the thermal resistor but charging $400 to replace this fuse is a crime in itself
I think it's all mostly labor costs!! Pulling the oven out, taking it apart, putting in the fuse, then reversing the whole process. Sometimes could take hours.
@@rf159a all about knowledge too. Could try to youtube how to but some people dont want to deal with it
I've had trouble with the self-clean function in my ovens also! Once, the function filled my entire house with smoke so thick that my son and I had to crawl outside. I never use them anymore. Elbow grease takes a little more effort, but it's worth it in my opinion.
some say to turn on the stove exhaust fan when running the self cleaning mode
Hey hey hey guys this is job security. I always tell all the customers that I have to fix their ovens. STOP PUTTING IT ON THE SELF CLEANING CYCLE! You’re destroying the unit. I always hear back well how am I supposed to clean it? Elbow grease. Well if the setting is on there it means I can use it… 🤦🏽 ok fine do what you please. A month later… Ring ring hi my oven stopped working again. What happened? I was running the self cleaning cycle and it’s not working again. Mam didn’t I tell you this will happen?
Over the last 10 years we have purchased a 2 washing machines, 3 refrigerators, 2 dishwashers, and 2 microwaves. Brands have included, LG, Samsung, kitchen aide, GE. Based upon out experience, appliance manufacturers overall quality is terrible. All of the appliances listed failed in such a manner they could not be repaired, or repairs exceeded cost to replace.
I'm sorry to hear that. I have a Wedgwood survivor gas range. Mom bought it with money she made during WWII. It isn't self-cleaning but it has 2 ovens, 2 broilers, a stainless steel griddle in the middle of the burners and a few other features. It was rewired 18 years ago when I moved into this house but I still can't use appliances with polarized plugs. Well, can't have everything!
Note: I'm only 72, the stove is a few years older.
@@RobertJarecki Yeah, the quality of modern appliances are not even close to those from the past. My parents have an Electroluxe vacuum cleaner they bought in 1972. Companies make poor quality appliances, so customers will have to keep replacing them over and over again. I've bought several vacuum cleaners from Miele, and they barely lasted five years. My husband's mum has Tupperware from the 1950s!
This is planned obsolescence. The manufacturers could make better appliances, but they would rather have them fail so customers have to keep buying new ones. And it's not like the prices have gone down, so manufacturers are probably raking it in: poorer/less expensive components, higher prices.
I've had the same appliances for 20 years plus. Take care of them and know how to change out parts. Even replaced the board in my digital display.
I do not know anything about the ones you purchased. But people like all the bells and whistles. I buy plan Jane appliances. Stove 15 years old, Fridge 18 years old, Washer dryer almost 30 years old. I don't want wi-fi, self clean Hi efficiency etc on my appliances. Stick with the basics.
And my oven manufacturer specifically advises to NOT use oven liners. Sure makes you wonder....
The reason for not using oven liners is a lie by the manufacturer. Its because the oven liner can reflect heat or mess with the special coating which is part of the self cleaning feature in the first place. But if your not going to self clean than it does not matter.
Manufacturer should have said if you use this it's going to cost you every time 😊
In a 15 year old Kenmore I only replaced this fuse once and I use the self clean all the time. I replaced the fuse myself. Stop calling repair men. Learn to fix things yourself.
It's absolutely self destruction. I learned this after my second oven stopped working after using self clean. I intentionally purchase ovens without self clean now for myself and my rentals.
Have had a GE self cleaning oven for 13 years, it does an amazing job! Never an issue. I would definitely buy another. But clearly they don't make 'em like they used to.
I was a appliance tech for about 14 years and this issue was going on when i started , I bet i changed a few thousand thermal cutoff fuses . I will say Whirlpool is blowing smoke when they use the claim of airflow do to errors with the install . the units all vent out the front & had no restrictions and no found issues the fuses just simply blew out.
As for this reporters last statement .. Never & i mean never just use a drip mats or tinfoil in new ovens, I have seen them fuse to the insides making the oven garbage , this topic is covered in them style oves in big bold letters in the use & care guide do not use splash mats or tinfoil until you double check with the manufacturer ... *** Note *** This can also happen on free standing units not just wall units ...
Why would foil bond to the tub? I thought it was still a glass enamel. Are they using some sort of different coating?
@@PSUQDPICHQIEIWC I would assume so. all remember it was a new kitchenaid double oven with the blue interior . it was a bad call due to it being in the use and care guide & it was on them, from that point my service call was over so i have no idea how it played out .
@@roberthance2412 Weird. Considering the energy costs of a glass enamel coating, one might suspect they'd try to find a way of making a glass or composite coating that's fusible at as low a temperature as possible. It would then stand to reason that such an "optimized" coating would be a sticking problem at normal operating temperatures. I just can't imagine what such a coating might be.
I place a fan blowing on the oven when cleaning and have no issues.
Self cleaning literally brings the oven temp so high that it incinerates all the crud in there. No surprise that it cal also fry the oven electronics.
When I use mine I put the fan in the kitchen blowing on the stove. I have had no issues except heating up the house.
I had a frightening experience once. Accidentally pressed self-clean with something in the oven and could not defeat it. I was frantic on the manufacturer's help line, they could not offer a solution to turn it off. I unplugged the stove, plugged it back in, same thing...STILL ON! After much pressing buttons, unplugging, somehow I was able to get it off. There needs to be a CANCEL BUTTON for this feature. Never, never will I touch this button again. I have always hand cleaned my oven and will continue to do so.
I have a self cleaning oven. I use it often. I do a bit of pre clean by taking out any loose and bulky chunks. Usually only need to put on for 2 hrs. And than finish with a wet wipe down. I also put the throw away trays at the bottom.
I remember the older ovens never had this problem with self cleaning.
@@garcjr Yes, that's because older ovens don't get nearly as hot as newer ones do during self clean cycles, and they just have higher quality, non-Chinese made parts.
I have by Roper an old wall oven still working but it is a 'Continuous Clean' model and I love it. You don't have to get the high heat self-cleaning ovens do. I inquired about 15 yrs ago if anyone still makes continuous clean and the answer was NO. Mine is about 40 yrs old, and used less now since I'm retired for 10yrs now. I didn't want a self-cleaning high temp one yrs ago; both were available. Why don't they make continuous cleaning ovens anymore? I also use tin foil at the bottom so not to over whelm it. I mostly bake pies and you know they can drip.
I have a Whirlpool wall oven with the continuous clean feature.
Self cleaning ovens have been around since the 1960s and they always worked without problems. It’s only the new ones that have problems. IRS ridiculous to sell a product that can’t be used. This needs to be dealt with just like all the new refrigerators having problems when they used to last 30+ years.
My grandmother has a Jenn-Air self-cleaning electric oven from the 1980s. The only reason she started using the self-clean feature was because the knob that controls it broke off. I'm sure that oven was built to hire standards than newr ones.
Was told by an Appliance Repairman to NEVER EVER use that feature!! That was 40 years ago and I've never have used the self-clean function of an electric oven!!
The one and only time I used that feature it burned out my oven..
Plus it smells really bad during the process...toxic
Cleaning an oven manually is very difficult and time consuming. I always use the self clean feature now. I will take the chance.
I have used self cleaning on my stove several times a year for the last 25 yrs or so and have never had a problem. However, I have an older oven that does not have any digital features. It is just a basic model electric stove built a few decades ago before appliances became disposable.
My grandmother has an object in the air stove at the self-clean worked fine until the knob that controlled it broke off. The only thing digital about that oven was the clock.
We have never used the self clean function on any of our ovens. You are better off using a drip pan and just cleaning the oven by hand. The way these self clean features work is they will turn the oven on very high heat for hours. This will use a fair amount of electricity since you have a 240 volt circuit running for hours at a time. It also will cause the whole kitchen to heat up since that vented heat has to go somewhere. If you use this in the summertime it will cause your air conditioner to work that much harder to cool the house. When you add in the potential for something going wrong with the oven as in this case, it just isn't worth the risk.
I cleaned houses for years and we never used the self clean feature because it’s just a matter of time before it breaks your oven.
Never use self cleaning feature because I’m super careful by placing things that might drip or spill on top of an old rimmed cookie sheet or covering things that might splatter with aluminum foil so oven cleaning is never necessary to begin with.
3:29 This! That lady's installers did not ensure proper ventilation of the exhaust heat from the self clean cycle. There is an entire chapter dedicated to it in the installation manual. Her issue is with her INSTALLER, not the oven maker.
Careful with oven liners! Often voids the warranty on many units. Liners can also change the way thermostatic controls sense oven temperature. This would alter oven performance.
Those water saver washing machines are pieces of expensive junk, too!
It must be the centennial, I read somewhere it was the most hated washing machine. This washing machine washes with really no water because it thinks it knows how much water it needs by weighing your items, you open it and the clothes are wet but there is no water in the drum and that's how it washes everything always, I can't trust this kind of washing. I found out about this because I got one that somebody threw out. I have to always wash everything on comforter just to get what a normal amount of drum water would be in other washing machines.
Remember to thank the Department of Energy for forcing the old-fashioned washers off the market in favor of the so-called "high efficiency" junk. They don't clean as well, and because they have more parts, you end up with more problems. Their average life is about half of that of a non-HE washer, so they fill up the landfills twice as fast. So, how, exactly, are they 'better for the environment'?!
@@John-bs5ug They take twice as long to wash a load and the computer kept messing up. I learned to reset it for awhile and that stopped working.
I found that I had to leave it unplugged for almost a month to reset it or it wouldn't go through the entire cycle.
It didn't wash the clothes, it tore them up. It starts spinning the agitator as soon as it starts filling with water. It does not rinse properly either. And sometimes does not drain all of the way.
I bought one of those apartment suzed machines with twin tubs. Love it!
So the rundown is this. The computerized pieces of junk jacked our electric bill up just by being plugged in. If I remember correctly, to the tune of $50.
Yet I can wash 20 to 30 loads in that manually operated washer and the electricity is negligble. In fact, you can run it off a solar panel if need be.
I had the same thing happen to me, it was a new oven and the self cleaning burned up the electronics I had to get a new oven. That was the first and only time I have ever used self cleaning.
I have seen ranges and ovens with shattered glass on the front too. The glass breaks into small pieces when the oven is on and falls to the floor. There is no metal front door anymore with a small window. Manufacturers have gone to a front door that has a glass front that breaks when in use. They use glass instead of metal because it is cheap
I have used my self-clean option several times without issue.
Worse for me would be a house fire
What made it worse is it didn't do the job intended. Turned a greasy area into baked on crud.
I made the mistake of using my self cleaning oven in my apartment one time. It did not do any damage fortunately but I was freaking out fearful of it. Never again!!!
My late parents had a GE from 1983. Never had a problem with the self cleaning feature
I have a GE from 2002. I’ve self cleaned it at least once a year and never had one issue with it either.
if its gotten to the point where its bellowing smoke through your home during a self cleaning, you neglected or abused it too much.
I think she got ripped off !!
The real crime is the price of thermal fuse replacement.
I picked up a free Kenmore high end stove with self clean along the side of the road. Thermal fuse replaced and the stove worked great. $50 stove.
This lady needed to buy what I bought a wonderful 1983 Soviet kitchen range. It would be cleaned by a large Soviet lady. It has four burners and an oven with only five knobs and no electronics no clock no glass window. It's entire construction is metal except for the knobs.
That's why I'm going to stick with my old 1963 gas stove that came with the house.
So self clean blows the fuse
you are better off keeping your old appliances
It’s so caustic. I have a self cleaning oven, never will use it. Easy off fume free on a cold oven. Sit over night, wipe it out the next day.
I use my self cleaning oven a few times a year, it works great. I do use a liner on the bottom.
You Must Put water in it to make steam but it does lock and will unlock when it cools if you don’t put water but yes she fried hers
You can spend $500 on a normal oven and just use easy off and a scrubbing pad.
And dye from chemical exposure.
800 for a fuse replacement?
I used the self clean oven feature and the glass exploded.
Tempered glass can do that.
I never trusted those self cleaning buttons
In her case it honestly might just be that fact that they are so enclosed it just might have made it get too hot I do think most normal not built in wall oven self cleaning features work fairly well
You are in error.
This has been a issue for years, In my time as a tech we never could find any "Install issues" not one
all these units airflow in and out are in the front of the units . This issue may be more prone to the wall units but it does happen in freestanding ranges as well. Whirlpool likes to try to claim install issue because they have no way to prove otherwise and have to blame something other than the product while they look into a fix . for a while they had us replacing fans with the fuse .
Mine is not built in and the heat in my apartment was so hot I was afraid the entire time it was running. I'll never do it again
@aidenross5408 two free standing, not built in ovens died on me after using self clean... GE profile
@@sarahnoda yeah this issue runs in just about all self cleaning ovens even in the high end stuff though i will say most my calls were on whirlpool kitchenaid stuff
@@mistiinseattle we would hear this from time to time, we would recommend a fan or two and plan it for cooler day/ night and have plenty of airflow via open windows . one fan aiming at the range the other moving the room air .
Self lesson: pretend it's the 80's or something when we didn't have appliances like this, stop being lazy and clean your oven manually like u clean everything else and you'll nothing to complain about. Just because u can do something doesn't mean u need to or should
Exactly 👍
Hopefully she didn't buy also one of those exploding for no reason refrigerators.
They probably explode thanks thanks to that so-called good-for-the-environment, yet highly flammable freon!
I hate ovens and ranges made by the Whirlpool Corporation. They are the poorest quality. The steam self clean feature they offer where you pour water into the bottom does not work. After using the feature, I have discovered it does not work. The grime on the sides of the oven is still there after using the feature. The porcelain on the inside on the bottom also is coming off the oven, and the metal is rusting. You have to replace the bottom metal piece that collects the splatter that you pour the water into due to porcelain deteriorating. Then the splatter that remains on the bottom and sides has to be cleaned by hand. The self clean steam method they offer does not work. Whirlpool makes Whirlpool, Kitchen Aid, and Maytag. They are all the same. Some Amana's are made by them too. A piece on the front that covers the area around the knobs is also rusting, and costs $250.00 to replace. The $250.00 is just for the part, and does not include the labor or service call. To replace the part on the oven that costs $250.00 also requires you to remove the entire top of the cooktop because they put the screws under part of the cooktop. I used to have a Fridgedare Range and replaced it with a $1,400.00 Whirlpool Maytag. Never again will I own an oven or range made by Whirlpool.
she got scammed if the only issue was a fuse
Yeah, even Sears' 1-800-4-MY-HOME wouldn't charge nearly that much.
I never trusted self clean. A can of easy off is better.
Aweeeee
This happens so rarely. I've worked in the installation and repair business for over 30 years. I've seen the fuse blow 6 times from this. Extremely extremely rare. Manufacturers take things like this into consideration. Stop the scare tactics
😬😳
Stop dealing with China.
self clean is a joke! all it does is use more energy lol
Made iChina, that's the reason.
This feature has been around for decades, and it's always been a gamble. It's not rocket science. You're putting the elements and other components under abnormally high stress, far beyond what your typical usage would be. It should be expected that if you run them harder and longer that the probability of failure is acutely higher. "I used it before and it worked fine" should sound just as dumb as "I play in traffic all the time and I haven't been run over yet".
IT'S NOT THE COMPANY'S FAULT. THE COMPANY SAYS THAT WE DIDN'T TELL CUSTOMERS TO PUSH THAT BUTTON. IT'S UP TO THE CONSUMER TO DECIDE WHICH FEATURE TO USE AT THEIR OWN RISK. THE COMPANY TESTS ALL THEIR OVENS BEFORE THESE OVENS EVEN REACH THE CONSUMER. IF THE OVEN IS DEFECTIVE, THE CUSTOMER DID SOMETHING WRONG, LIKE INSTALLING THE OVEN IN THE FIRST PLACE. BUY A BETTER OVEN NEXT TIME. BY THE WAY IF IT COST $800 TO REPAIR THIS OVEN, THE CONSUMER SHOULD HAVE CONSIDERED BUYING ANOTHER OVEN. AHAHAHA AHAHAHA LOL