Stamped Concrete Wasn't good enough for Home Owner! Part 3
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- Опубліковано 12 вер 2023
- Welcome back to the "Nightmare Remodel" series! In Part 3, we're tackling an exciting and creative aspect of our challenging backyard renovation project-stamping a concrete patio. Transform your outdoor space into a work of art with our step-by-step guide.
In this video, you'll discover:
🏡 Concrete Stamping Techniques: We'll show you the techniques and tools required to achieve a stunning stamped concrete patio, adding both beauty and value to your home.
🎨 Design and Patterns: Learn about various design options and patterns you can use to personalize your stamped patio, making it uniquely yours.
🔥 Coloring and Sealing: Discover how to color and seal your stamped concrete for long-lasting beauty and durability.
Join us as we continue to navigate the challenges and successes of our "Nightmare Remodel" series. Whether you're a DIY enthusiast, homeowner, or simply curious about home improvement projects, this episode is packed with valuable insights and inspiration.
Don't forget to subscribe, hit the notification bell, and give us a thumbs up if you found this video helpful. If you missed the earlier parts of the series, be sure to check them out.
🔗 Related Videos & Playlists:
PART 1: • Nightmare Remodel | Th...
PART 2: • Nightmare Remodel | Ho...
WEBSITE - www.odellcompletelandscape.com
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The concrete job looks amazing!!! Sounds like the homeowner is the kind of person who's NEVER satisfied, regardless the quality of your work.
Work looked great. I think some clients don't understand what's involved. You're a craftsman and they don't understand that it's you're work, you finished it the way you saw it should be. Nothing is more permanent than concrete. If they don't like what you did, then they can hire someone else next time. I think sometimes clients think just because you are working for them and that means that they can get exactly what they want. This is not how it works.
We ALL KNOW that there are NO shortage of "Karens" on the planet ..... SADLY
Hopefully you at least got some $ on this . And covered your cost to what you had in it .
@@esousa486 people who have their own taste, experiences and choices with money and how to spend it dont make them karens.. people who dont mind thier business are karens. sadly you just think white people and think karens. you dont know the first thing about crypto either so shut your mouth.. HEX coin $0.003 PLS coin $0.00004
Too many people watch those DIY and flipper shows. They get the idea that major projects are quick, easy and painless and they don't learn about the important details that go into something like this.
I'm a 65 y.o. retired Carpenter with plenty of Masonry experience. I think you guys did a great job. I've had customers like her before and there is just no pleasing the type.
Exactly what he said (except I'm 64)
Yeah honestly I think alot of these types looking to bust your balls to get something out of you. Money, discount, extra work for free. I dont walk away, I run.
Just female behavior used in hair salons.... "I don't like the hair".... Automatic discount.
facts
they won't negotiate when buying a car but they'll do this...@@curlyhairdudeify
Mate I’m a Concreter from Brisbane Australia and what you guys did looks mint that is slang over here for flawless job the home owner is clueless the effort that went into that was amazing well done men love your work
bahaha yeah was an ex concreter in brissy. Aussie concreters are built different
Ok mint in UK means good
mint is slang everywhere for good/flawless.
lmao "mint" is common in a lot of places to say. it's not an aussie thing.
@@timjames3191 yeah man
I’ve worked concrete for years and am also a carpenter. This is top notch work, she’s fortunate to have this work gracing her property! I have encountered customers over my many years in the trade of more than 40 years and I am convinced that there are some people who want the best but will still do anything to get out of paying for it. The days are gone where the customer is considered “always right”. Without hesitation I can positively say that this customer hasn’t got a clue about the job and is trying to escape payment!
only one side of the story, easy to cast doubt on something you don't really know.
It could be that she regrets the style. I don't like it either, but I also wouldn't have picked that stamp because its the style that I don't like. I prefer stampings that look like bricks. The stamp in the video looks like old worn concrete to me. It also will have flat slippery spots due to smoothing over the pattern.
When she decided to move the borders you should have CHARGED her. (Make note in your contract that when changes occur so will charges). That patio came out flawless, and I'd bet she knows it.
More than that, have a clause in the contract that explicitly deals with mid-job change orders and have the customer sign off that change and the additional charges. Just keeping your own notes means nothing should it come to court. If the contract is in writing then any changes need to in writing. CYA on everything.
Anything that is outside of the scope of the contract is ALWAYS a change order and subject to an extra charge....you really need to make your boiler plate Bullitt proof. The work of a contractor is the easy part...the hardest part of contracting is meeting the expectations of the customer.
Charge extra Karen Tax
@@CulturedThugPoster "the Karen contract clause" lol
When they go to sign their name, underneath should be printed "Karen So-N-So". "Oh, NO, that's NOT my name!". "It is NOW!" hahaha! Just joking. That wouldn't fly, but would be nice if it could. Some people!.......
I’m 78 years old. I’ve worked with concrete since 1959. The worst part of a contractor’s job is dealing with customers who don’t understand the work we do. You did an AMAZING job for her, but she’s still not happy. She doesn’t know how lucky she is that she got a good contractor to do her job.
No doubt, I spent 6 mos trying to get contractor to pay someone else to redo their shoddy bathroom work that took them 8 mos to do and redo incorrectly!
Ok old man 👍
only one side of the story, easy to cast doubt on something you don't really know.
Don’t you just love people who don’t know what they want, but they want you to build it? All you can do is give them all their options and then make them sign off on everything! Nice job! I loved your stamped slabs
only one side of the story, easy to cast doubt on something you don't really know.
Tim, it looks freakin amazing! The lady sounds a little insecure, maybe she needs someone else like a friend to tell her just how good it is.
Thanks Mike! I thought it came out killer as well but the homeowner just had something else in mind :/
@@OdellCompleteConcrete they probably decided they wanted a paver pattern stamp
I doubt that she has friends with that attitude!
@@OdellCompleteConcreteq 0r
@@OdellCompleteConcreteGo pay someone $20 bucks to tell her how beautiful it looks then hang that meat 🥓 missile in the 👄get that kitty 😹eye tearing up.
As a retired concrete contractor I am glad to see your attention to picking up the rebar.
i was wondering why the rebarb werent placed on the holders that place them in the middle of the pour...
yeh i use bar chairs.
@@x...CrankyOldMan...x
There is NO QUESTION!
You guy’s are TRUE PROFESSIONALS.
The only let down is the home owner!
Good comment
That looks dope. I would be ecstatic to have a patio like that.
Technically not a patio..........
Don't you even worry about it. I think you guys did a beautiful job. It is 10 times better than my "contractor" did my backyard.
Some people are just never happy. Listen to your dad’s experiences . Looks GREAT
I've been watching your channel for a quite while now and I've always been impressed with the quality of the finished product. After several years of this kind of work, it still amazes me how time consuming it is to get it done and get it done right. Keep up the good work!
TY
I have tremendous respect for masons. You make the world a beautiful place one project at a time.
Top notch work. I never knew watching concrete being smoothed out could be so satifying😂. Love the sharpness of the edgings and how uniform everything is. Really great job
Ive been doing concrete off and on for 40 years. It looks great! Don’t be afraid to walk away from customers that can’t make up their mind. Some people are never happy. It doesn’t happen often it every once in a great while you’ll have to cut your losses. life is just too short. Move on to the next job.
Amen bro, it’s even better if you can weed that kind of customer out before you commit to the job 😊
Very well done, good team work
You just have to specify things properly. No need to avoid customers giving you money.
@@LegendLengthThe problem with these customers is that they are never satisfied cause they have the priority of exercising control over the professional, rather than the priority of getting a quality product/service that you can provide. Most times, it's not worth the hassle, stress, infuriation, and additional time required to meet a standard that doesn't exist. And in some cases, this same people are difficult to shake off: they show up later on and give you bad reviews for good work and demand you to fix finished work that doesn't need to be fixed, or work that needs to be fixed because you followed their umeducated instructions.
@@stevennguyen4993 The problem is you are lumping regular people in with the annoying customers, they are different.
Tradies get mad when they are told what to do because normally they have free reign. And so *any* customer that merely specifies a design is treated as an annoying customer.
In other fields it's different, like software where it's very formal that the customer always specifies things, even if they are bad choices by them or annoying. You just charge more.
The answer is always "Yes" for questions (revisions) from the client, but ALWAYS charge for the revisions! Thanks for the video!!
Agreed. Never do any work for free if you want people to value your time. Can give a discount but never free!
Never heard a word from the homeowner i think you made it up to make yourself look better
Man, your workmanship and quality product is amazing! this homeowner either donesn't undersdand or was just that big of a karen to try and scam you out of your hard work! What amazing craftmenship you put into this kind of work, and the skills that it takes! as a fellow tradesmen, I see the highly valued quality in your workmanship!
Looks very nice. Excellent work! It would be a privilege to have this kind of concrete backyard.
Thank you!
@@OdellCompleteConcretegreat job i admire the excellence 👍🏼
I had a lot of experience many years ago pouring slabs of various kinds and I can tell you with all certainty, that this was a job WELL DONE! Apparently the homeowner didn't know what she was doing nor what she really wanted to begin with and tried to take her frustration and ignorance of the situation out on you. Keep up the great work guys!
she knew exactly what she was doing
I don't know why this popped up in my recommendations, but I enjoyed it. My dad did concrete and flagstone work in the 90s. I'd help him on some jobs as a kid and teen. The concrete slabs we poured were very basic compared to what you guys did here. All we did were basic joints and end-to-end broom texturing, even for patios. I really like the esthetics and functionality of the stamping. The same goes for the way you placed the joints. The broom-textured border was also a necessary and pleasing touch. This patio is an art piece. I'd be very happy with it. If anything, I'd want the stamping to be more pronounced, as pronounced as possible without causing furniture to wobble too much. That's just me, though. Everyone is different.
This is amazing work and you took your time, it's hard to find such detailed workers that aren't rushing to get to the next job
I agree, this is the finest concrete work I have ever seen.
Nice job. Some people just like to take advantage of workin folks. All the best. Rich
I concur
This is painful to watch knowing how bad the customer was behaving.
You can't always have Dad around to guide you to which jobs to refuse, but did you at least figure out the signs to watch out for in the future?
Great job as always!
I'm sure Odell Sr. has worked some nightmare jobs too, you just go into it with the best of intentions to hopefully dazzle the client, but you can't rationalize with the mentally ill.
When I have a difficult client during the bid they always get a 25% asshole tax. If they accept great for me, if they don't also great for me. If they don't pay I'll have a lien on the property real fast.
You and your crew should be proud of the work you did keep it up. Perfect example of someone trying to get away with not paying for services rendered.
I did concrete for years . Before becoming a union pipefitter welder . And you had a great crew on this job. You are 100 percent correct about the joint down the middle. All concrete cracks . Joints are a control joint to force the crack in that location. And you're right again about a light broom finish being for safety. The whole job looked absolutely beautiful. And yes, I would have loved to have a slab like that at my house. What I didn't like when I was a finisher was a salt finish. Concrete to me looks so beautiful with a stamp and light brush . But with salt finish, it looks like a bunch of little sand traps. Great job, sir . Much respect.
Even the cracks in the middle slabs ?
@@stevetrivago
He said they were 14 feet so, I would say yes, unless you want to hive a high risk of random crack rather than a controlled crack. Still something to get the owner input on ahead of time. That's the only mistake. Certain reasonably needed, but the homeowner might have decided to go with high risk.
I've done thousands of yards of concrete but never had the patience to finish it so I guess I can say I've finished hundreds of yards, lol. The finish turned out BEAUTIFUL, and your always going to have that type of homeowner once in awhile! One homeowner chased me off her porch because I wouldn't do what she wanted, she went psycho on me when I told her about the codes that was required to protect us both.
Keeping the family tradition alive. Great work!!
Odell concrete will live on 😎
Don't care what the home owner thought, it looks great. A very professional job.
I concur
Ty
Die for a concrete job like this. I had an area quad this size done over 4 build seasons due to costs.
Not even close to this. Your skill is a quantum leap over our guys who are like 20 years in business and use like a two-3 man crew.
I watch all of your videos and your fathers builds. You all are solid, have amazing work ethic, and maintain such a high level of attention to detail! People that have never picked up a shovel, dug a trench, or carried a 90 lb. bag of spec mix have no appreciation for the work you do. I wish there were more crews like you out in the LA County area I would hire you in a heartbeat , you are head and shoulders above most from what I see on your videos with your can do attitude. This client will never be happy with anyone! Sorry you had to deal with this.
You gotta love working for a Karen. I wonder what she would think of a lot of change-orders she had to sign.
not to mention busting their butts in the hot summer heat/sun. This chick might be mentally unstable
what does he do if they are not happy
Hello my brother.
The texture ROCKS & it will even get smoother with time.
She's an idiot for NOT using color- but that's why I'm hesitant to do any work w/o signatures (as per owner's requests).
Great job guys.
That is some of the best concrete work I have ever seen. Never work for that homeowner again after being paid unless she pays you for any changes or complaints because some people like her you just will never be able to please! Perfect for concrete in my humble opinion!
I think you guys did an excellent job. I would love to have people as skilled as you around here. Any customer that cant see the quality of work you can do and appreciate it is in over their head. She should have hired a designer to help her decide what would be best. Not take it out on you for not reading her ever changing mind.
If I recall I think in part 1 they mentioned that she had several designers in and couldn't decide on a particular design. I agree, excellent job :)
@aldimore what state you located
This looks great. Every homeowner has a responsibility to let your contractor know what you want and not put the decision making on to someone else. Well i said enough. Looks great! 👍
I concur
TY
And accept that decisions the contractor makes, like joint locations and quantity, are in her best interests.
I'm not an expert but that work and finish is awesome! Keep up the good work.
I’ve been a contractor for 35 years I’m 65 years old I went through everything I’ve been specializing now for the last 30 years and interior finish carpentry work but I had many years of concrete and flat work and block and stucco. your work is beautiful your work is a piece of art and even seen other things on UA-cam your work is tops I cannot understand how anybody would be totally amazed with that job it is beautiful PS I had a good 20 years of Masonry work in my younger days so I know what I’m talking about when it comes on the concrete and Stamp finished.that is totally top-notch😊
🙌🏽
It looks great and sounds like you did everything to work with her and accommodate all of her requests. Hopefully when it’s all done she will come around. Sometimes it’s hard for non-construction people to imagine the final product when they are in the middle of a build and they get emotional.
I am citing you for failure to remember facts stated in the video. He clearly stated multiple times that he did not get to complete this job because the owner is a nightmare.
We’ve had the worst batch of picky ungrateful customers this year. There has been a bunch of them. I try to sniff them out in bid process but sometimes they sneak through. Keep on keeping on you guys do great work
Yeah I hear you there maybe because of economy 🤷♂️
Good point ,like doing a back ground check on renters !
I been doing concrete since 1975 and that stuff looks FIRE
I served my apprenticeship as a stonemason paviour (no longer exists) I watch a lot of these vids but mainly here in England and AT LAST!! YOU'RE SETTING YOUR FALLS TO THE NEAREST DRAIN as I was taught, and it has to be in America, well done,
These type of issues with clients keep me up at night, atleast it’s over. On to the next
Haha yeah exactly didn’t get much of good sleep on this project
It's a beautiful finish I'd be happy if you did that for me. I hope you charged her plenty😂
Well it was priced well but I didn’t get all the money out of the job.
@@OdellCompleteConcrete how much did you charge and how much did you get
I hope you charged this crazy homeowner a fortune for all your hard work.
Gorgeous. Remember.... "complaining after the job is complete", is a well known tactic for people to try to get it cheaper.
It came out very nice and clean. Some people just like to complain about everything. Luckily you have the agreement in writing, no? Any change should be put in writing and constitutes additional charges. If there is a problem, put a lien on the property and see them in court.
Headache time
Give them their money back, and walk away.
Don't give money back. That is exactly what is trying to get.
Roman Finish slate pattern with 12 inch border looks beautiful!!!
Hey guys, keep making videos.
Thank you and of course we will!
This looks beautiful! Nice job!👍
Thank you! Cheers!
HAPPY THANKSGIVING!👍
Glad the homeowner took your advice on the broom finish.
I recently retired as a Supt. for a Commercial General contractor for 33 years. Have finished and been around a lot of concrete. Finished product looked very nice. The joint cutting down the middle absolutely necessary. Without as you said it would crack with no control and would wander. The joint will still most likely crack there but the joint will control it's path and conceal it. I've had clients that you just couldn't satisfy. I feel you on the extra work making changes with no appreciation or even a "Thank You". Diminishes motivation and incentive to want to give the client a premium job when they are unruly difficult. Won't talk about gender other than to say a man wouldn't care as much IMHO. I feel your slump was correct for the intense detail required after placement. Manpower was sufficient for jointing/stamping. Nice consistent brooming also. The only advice maybe that might have helped some is the use of mock-ups. That way you have what you need to produce onsite. I realize it is time, effort and money however the size of the job may benefit you and the client. One thing that I learned over the years is a client will only remember the bad jobs. You can knock it out of the park 100 out of 99. The one that got away is what they remember. Go figure. Great job and thanks for sharing.
I feel for you bro, I’ve made the mistake of trying to be nice because you know how the saying goes “The customer is always right!” Well it’s not necessarily always true for this type of business. I’ve lost tens of thousands of dollars trying to be the nice guy. Never again. Keep moving forward !
Yeah I thought maybe if I give her extra care she wouldn’t do something shady but in the end still got the job pulled out from under me.
It is all about having a plan drawing showing all proposed joints, drains, and color / texture locations and then having this drawing approved by client BEFORE starting the construction. A sample patch of texture and color that they can approve would also be helpful. My guess is the existence of your center joint would have been resolved at that time. It’s all about expectations.
You are concrete artisans. I can’t imagine why the home owner wasn’t delighted. Fantastic job.
she knows so much about concrete she should have done it herself.
PROBABLY DOESNT HAVE THE MONEY TO PAY FOR THE JOB FINISHED…? 😮
Gorgeous work! If only I could find a crew that puts this attention into their work.
You guys did an awesome job with that concrete . That stamp came out fantastic. Great job guys !
Beautiful job! The homeowner is nuts.
Beautiful work! If the homeowner thought the stamping was to deep, then they didn’t really want stamped concrete.
yeah, with the slate finish it definitely would benefit from some amount of color adjustment that's closer to a rock hue
Yeah I think so too
Beautiful... Some customers are are just awful people.. They demand and demand, then blame everyone else. At first sign of trouble, it best to walk away unpaid. Collect your stuff and fire them as a client. Its cheaper in the long run than to jump all hoops they lay, then fight to get even partial payments.
A masterpiece of work and finishing.
Looks fabulous. The contrast between the smooth and texture is excellent
I think it's gorgeous. I prefer the stone stamp finish but this is really nice too. Thanks for sharing.
Impeccable, as always.
The owner unfortunately must have personal issues that are unrelated yet projected at you/onto the job.
The finished products from your crew speak volumes for themselves.
Keep doing what you’re doing!
Great point!
@@OdellCompleteConcrete I like it but in her defence, I think it would've looked better a bit of color and without the center joint
he would have drawn up renderings of what it would look like. she agreed to it@@castorchua
*_"A Job In The Town...!"_*
Like this guys honesty, tells it like it is even when the customer isn’t raving about the finished product, looked great to me.
This is definitely a profession of patience and precision. I give you and your crew a lot of credit, excellent work.
I’m wondering if all the “complaints” and additions may be a means to get reduced work?
You mean reduced price?
@@jakester455 correct, thanks
Curious about contract and out of scope changes. Shouldn't there be extra charge for something like that? I would think you had to stick to the contract.
Anyways - looks absolutely amazing 👍
You definitely can upcharge, but sometimes it's worth it to eat the cost just to make the customer happy. Word of mouth is how companies like this thrive. Not that it worked in this case but that's the idea behind eating the cost if it's reasonable.
I’m a retired cement mason with 40 years in it, a lot of floors, some stamped concrete work and I have to say that is a nice looking pour, I sure hope you got paid for all that hard work. I’d be really happy to have that in my backyard. Thanks for sharing.
im a bricklayer here in the uk.. was taught by a time served bricklayer. never went to college to learn the trade. i learnt it all on the job by time served brickie who did a 5yr apprenticeship way back in the 60s.. but i think you guys did an awesome job.. well done
Looks amazing. Sometimes people just want to complain about something.
The homeowner is out of her gourd, that's a really nice patio. You guys did amazing work & shouldn't have to deal with this type of B.S.
only one side of the story, easy to cast doubt on something you don't really know.
@@Jackie_Fhan there is nothing technically wrong with the work though - that's the point.
Looks great. Great work and process 👍
Thank you! Cheers!
That’s some good concrete man
A view from the UK. As a retired owner of a property maintenance company i sympathise completely. On a couple of occasions in my working career i have walked off jobs that the customer was, shall we say, unable to comprehend, the ramifications of their ongoing changes, what she/he was asking for. They seem to think that the work you have done that you had to tear down to encompass their latest "addition", they wouldn't have to pay for. The number of customers that EVEN told me how to do my job was unbelievable. The number of customers that made up their "vision" while the project was in build was legendary. I ended up getting everything and i mean everything they wanted in writing even additions explaining that there are cost implications and even then they tried, without success i might add, to not pay for what had already been done. Well done for the work you did here. You set a high bar, i hope you're busy. It'll do for me and i was in the business.
Do you have a clause in your contract to let them know that changes to final design means additional cost?
If she wanted a slab with no control joints then she would have been charged for a 10" thick slab
No unfortunately my contracts were pretty basic, but after this job I upgraded them 😅
In my past two lives I was a concrete worker. In this life I am also a concrete worker, as are my whole family. We’re all sat around our concrete front room sat on our customised concrete sofa watching this video, and concur with other commenters sentiments; this job was flawless, and there’s nothing you can do to please customers like her. Well done lads
I'm an old stamper and epoxy floor guy. In my experience anytime the customer suggested a change, I would explain there would be an upcharge and write out a separate change order. Otherwise, you will get these types who will potentially change everything. Sometimes, they just don't know just how little they know or what it is that they're asking.
I enjoyed watching your videos. You guys did a great job.
That looks great! Homeowner is out of her mind.
Psycho case for sure. I wonder if she knows how blessed she is to have you? She should be more grateful and maybe read a book on how not to be a turd. Great work as always!
You guys did a great job. I came in ready to rip on the homeowner but I think the real issue was that there was poor communication beforehand. You guys should have discussed the joints and finishes of the various slabs partitions so there weren’t any surprises and get it jotted on paper. Then if she made changes during the job I’d charge a substantial amount for the adjustment.
Nah sounds like homeowner jumped on a project BEFORE they had their mind fully made-up.
Some humans cant stick with their decisions and flip flop constantly
I think it looked beautiful. Sometimes there are people who can just never be satisfied!
How could anyone not be satisfied, with from what I can see, is pretty ‘effing’ brilliant!
Women project their unhappiness to others.
Sorry right at the beginning when she starts with changes and no money. I stop put builders lean on her property sit back go on to another job and wait.
Yeah I should have but honestly just wanted to get out of there and no headache 🤕
Your team always does a great job, and this is exceptional even by your standards. The stamping looked good, and I really liked the 12 inch seam around the edges. That added a nice feature.
What an incredible job
What a nightmare homeowner. You guys did a fantastic job.
The term for that home owner is a Karen. She was just trying to get away with as much as possible to hopefully find ways to not pay you. Hope you got paid for your awesome work!
Vary nice job!
Magnificent work. Sounds to me like the homeowner might be making suggestions to be making suggestions. There's value to letting the people make the product that they have done for far longer than "the people that are paying for it." Keep up the great work! Subbed and will love following to be sure.
The homeowner is a fool! You guys did great.
Result is AMAZING!!
Should have listened to your old man 😱
well "live and learn" is what they say... also hindsight is better than foresight
Probably but did learn some valuable lessons 😅
Sweet video 👍
That's too bad the homeowner was so selfish and unappreciative. That sucks.
Yeah never a good feeling
The homeowner sounds like a righteous P.i.t.A.
Beautiful work.
This is a art not most people cant do or willing to learn💯
Looks fantastic, your crew did a wonderful job, everyone knew exactly what they were doing.
Ty
Looks great, homeowner should be grateful.
Looks great guys. I would love to have this at my house. Also wish I had a house😄.
Commercial concrete contractor here. This is very nice work. That lady is exactly why I won't do residential. Hope you got paid.
Your joints are spot on perfect symmetry I love it.