Customer won't pay me!

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  • Опубліковано 25 лис 2022
  • It happens every once in a while and sometimes it's just best to let it go. Enjoy

КОМЕНТАРІ • 3 тис.

  • @edwardm438
    @edwardm438 Рік тому +138

    Ryan sharing this knowledge with Eric is awesome. Nothing better than having that mentor in your professional life to help you rise up

    • @joshuaavila8317
      @joshuaavila8317 Рік тому +6

      Man I like Ryan generosity and knowledge sharing.

    • @thomasdacquisto8618
      @thomasdacquisto8618 Рік тому +4

      Yeah most bosses would never encourage you. Just want to keep you doing all the hard work for them and pay as little as possible.

    • @stefedwards2934
      @stefedwards2934 Рік тому +1

      Erik is a lucky man, Ryan’s advice is priceless.

    • @Disfoo72
      @Disfoo72 Рік тому +3

      He’s not just a boss he’s a leader. A REAL MAN

    • @bighairswagg
      @bighairswagg Рік тому +4

      You can definitely tell Eric takes everything Ryan says to heart . He needs to stay around Ryan

  • @FB-111A
    @FB-111A Рік тому +53

    There are some customers that you don’t want. She is definitely in this category.

  • @jerseydevil1
    @jerseydevil1 Рік тому +42

    Forgetting that patch was a blessing , Eric’s always there at the right time, you were battling with yourself about your take on the situation but he was there for you to vent to. you were able to get the frustration out and continue with the mentality that you usually have 👍🏾

  • @jamestiscareno4387
    @jamestiscareno4387 Рік тому +10

    My cousin and his business partner did well together ( painting company ) but after many years decided to split up. Hard times ensued. Blah blah blah....I worked for them when they were together and both of them a couple times after their split up of the business.
    Once my cousin said to me, " People like to see you do well and be successful but people, some people, just LOVE to see you fall. They seem to get a real kick out of seeing me struggle. "
    You were absolutely spot on with what you said.

  • @tonezk22
    @tonezk22 Рік тому +59

    How can we forget the job where Darryl's teeth went flying out of his mouth 😂😂😂😂😂

    • @ST-0056
      @ST-0056 Рік тому +13

      That ad revenue on the video he’s teeth went flying out might cover the $1k in missing payment 😂

    • @robmondary7951
      @robmondary7951 Рік тому +3

      That's also the job Ryan broke the neighbors window.

    • @AriannaJolie
      @AriannaJolie Рік тому +1

      @@robmondary7951 I didn't see that but I don't Tha k anyone could miss Darryls teeth flying

  • @tylersteiner5858
    @tylersteiner5858 Рік тому +417

    Ryan, the amount of patience you have for people is insane. I would have looked at that gouge in the concrete and told the lady “ yeah it’ll cost you the $1k you still owe me”

    • @mattmwamz6100
      @mattmwamz6100 Рік тому +22

      And some.

    • @stephengreen7168
      @stephengreen7168 Рік тому +13

      Ya seriously

    • @romans9720
      @romans9720 Рік тому +10

      not worth getting the bad review. customers use that as blackmail

    • @Johndoe-xe5te
      @Johndoe-xe5te Рік тому +3

      @@romans9720 exactly man they can ruin a business if they have the power and you really never know who you are dealing with

    • @hernascolegend6126
      @hernascolegend6126 Рік тому +35

      @@romans9720 Ryan's rep is flawless, this wasn't caused by him and he shouldn't be fixing this. The iron rail setters should be fixing that, if anyone

  • @lloydTom911
    @lloydTom911 Рік тому +2

    It’s not boring listening to you , I get so much wisdom from this channel preciate it 💯💯💯🙏🏾🙏🏾🙏🏾

  • @KevinMaloneysmilingthrutherain
    @KevinMaloneysmilingthrutherain Рік тому +13

    Ryan, I feel your pain. There is nothing like having to deal with people who think they're so entitled. Customers who hold your money hostage and nit pick every little thing that has anything to do with what you may have worked on. They know that litigation is to time consuming to really bother with unless it is extreme. They are the ones who are guilty of breach of contract, and it doesn't matter how much you try to please them. They will never be pleased and they prey upon the really good business people who go the extra mile to please their customers. I could pay you so many compliments, but I think the best one I can say is, You Are a Good Man!

  • @craigfinno551
    @craigfinno551 Рік тому +230

    Eric definitely has the personality to sell a lot of jobs. He deserves it if you don't do physical work everyday you really don't know how hard it is. Especially when you have to go to work in the freezing cold in winters and heat in summer. So I respect and root for all my fellow tradesman

    • @rich2209
      @rich2209 Рік тому +3

      I think eric is could be a sales rep, but this pays better lol

    • @craigfinno551
      @craigfinno551 Рік тому +8

      @@rich2209 a lot of having success running your own construction company is being able to sell yourself to the customer

    • @brandonfreeman6517
      @brandonfreeman6517 Рік тому +4

      Weather is what made me stop doing construction... getting up in the morning when it's freezing out, is hard to do.

    • @AriannaJolie
      @AriannaJolie Рік тому

      Do yall know what the name of his channel is?

    • @keepitreal4494
      @keepitreal4494 Рік тому +3

      @@AriannaJolie Eazyy E. Concrete

  • @zackturner6767
    @zackturner6767 Рік тому +182

    “I’m getting into a complaining mode… I gotta knock that off”
    It happens to everyone Ryan, but I love your mindset in all these videos. It’s okay to complain just not to make a habit out of it.
    I’ve never done concrete in my life but I still watch your videos because you’re super positive and your guys are too most of the time.
    Keep up the good work and hope you had a great thanksgiving

    • @user-nd6vo6pb5m
      @user-nd6vo6pb5m Рік тому

      Great Fans**
      Thanks for commenting. You've been shortlisted 🎁🎁. Hit me up on Telegram ☝️☝️.

  • @kennethwelch2679
    @kennethwelch2679 Рік тому +2

    Absolutely craziness thank you for taking us along with you. I appreciate your transparency. 😊

  • @annettexxxxx
    @annettexxxxx 3 місяці тому +2

    I just rewatched this video today. Ryan is such an inspirational person. I love the positivity even when dealing with a negative customer. Eric has been a good investment, he is doing great.

  • @cfd335346
    @cfd335346 Рік тому +222

    God bless you ryan for dealing with people that are miserable and will die alone

    • @danseuffert517
      @danseuffert517 Рік тому +10

      😂😂😂

    • @sheepadoo5154
      @sheepadoo5154 Рік тому +2

      @@danseuffert517 for real though. They will

    • @dillon7981
      @dillon7981 Рік тому +2

      @@sheepadoo5154 realistically speaking, everyone dies alone

    • @sheepadoo5154
      @sheepadoo5154 Рік тому

      @@dillon7981 ya but shes gonna die unloved

    • @zakkarykeith
      @zakkarykeith Рік тому +2

      @@dillon7981 um no ? You know how many people die with loved ones around. Many

  • @blurryface8698
    @blurryface8698 Рік тому +67

    I'm glad you're not letting that lady bother you too much, she's the type of person that is going to pay in a "thousand" different bad ways, and wonder why she has bad luck when it's all because of her own actions. Thanks for 4 days worth of videos it's been awesome! God bless all you guys and your families! VICTORY STYLE!!!

    • @Lowlanders
      @Lowlanders Рік тому +15

      After seeing that HUGEEEE chip being broken off I would let her know I expect the rest of the money within 14 days otherwise ima break 1000 dollars worth of concrete in little pieces scattered around her property. I absolutely hate customers like that. They even fixed the walls for her so she could open the front door properly.

    • @somethingsomeonesaid6455
      @somethingsomeonesaid6455 Рік тому +4

      @@Lowlanders Reminds me of eastern european floor installers...no pay? ok...rip it all out guys! (and thier circular saw get clumsy too)

    • @skeena59
      @skeena59 Рік тому +3

      Ryan, put a lien on her property for non payment!

    • @marvinfrederick7368
      @marvinfrederick7368 Рік тому +2

      @@skeena59 that’s what the company I worked for did A lien

    • @skeena59
      @skeena59 Рік тому +1

      @@marvinfrederick7368 That's the accepted practice pretty much everywhere. The fact Ryan dismisses the loss of $1K of hard earned money is confusing. I get he's a nice guy, but buisness is buisness. If you let people take advantage, soon word will get out;, and other's will do the same.

  • @LEGolfing
    @LEGolfing Рік тому +42

    Ryan is the boss everyone dreams of having. I’ve learned so much just from these videos, even watching Eric leave is sad but we love to see growth. Ryan, whether you know it or not you touch so many lives through your videos. You’re doing something beautiful keep it up I’m excited to see this season!! EASYYY MONEYYY

    • @heatherd.9390
      @heatherd.9390 Рік тому +1

      I didn't hear that Eric has left Victory. I thought he was doing smaller side jobs.

  • @brianjirish
    @brianjirish Рік тому

    Hats off to you for your kind patience. We all have to complain or ventilate to help ease our temper. You're an all around professional. 👏👏👏👏

  • @maj219
    @maj219 Рік тому +163

    Ryan I love the way you give Eric advice and encourage Him as well, we can definitely see your influence in Him.
    And just so that you'll know it's never boring listening to You talking weather it's about a Good day that you are having or a Bad Day due to rude people and their comments, You are always thinking Positive and even when you are making your point you always seem to find the a way to see the brighter side of any situation.
    You hit the nail on the head when you explained how it is about how some of the same people who encourage you in the beginning end up rooting against later on in your success.
    Keep being You and I look forward to seeing your videos as well.
    Blessings to you and your family and lots of Success in your future as well.

    • @subliminal128
      @subliminal128 Рік тому +1

      Yeah i see his influence big time on Erics UA-cam.

    • @aztodd74
      @aztodd74 Рік тому +1

      @@subliminal128 What’s Eric’s channel name?

    • @subliminal128
      @subliminal128 Рік тому +4

      @@aztodd74 eazy e concrete

    • @zakkarykeith
      @zakkarykeith Рік тому

      Of for sure . He definitely looks up to ryan

    • @4490Mark
      @4490Mark Рік тому

      @@subliminal128 Eric is lazy tbh. He's 34 and acts like a kid

  • @edwardmcmahon2212
    @edwardmcmahon2212 Рік тому +228

    Ryan, I love how you have taken Eric under your wing and given him so much potential to grow and learn. I love seeing him following after you wanting to be successful. You really give off such great energy even on tough days. You speak wisdom and much knowledge. You're a role model to many.

  • @marknesteruk6793
    @marknesteruk6793 Рік тому +3

    Dude mad respect to u for holding your cool man that’s crazy how dumb some people are I would have called out the customer and asked if they were functional at all for that small chip and u can complain for that that’s just ridiculous how petty people are especially if there not going to pay the rest of the money! Mad respect man!!!

  • @northshorecouple1060
    @northshorecouple1060 Рік тому +7

    Hi Ryan - I am in Sydney Australia and I look out for your new videos daily.
    Don’t let it go. You’ve done a honest job and should expect honesty in return. Those rails she is getting installed are effectively being paid for by you.

  • @landmarkcreations1183
    @landmarkcreations1183 Рік тому +30

    Customers like her get put on the “no future projects” list. Even when you charge accordingly, sometimes it’s just not worth it

    • @davfinport
      @davfinport Рік тому +4

      1000% These customers were never happy before they called you, and will never be happy. They like the power trips, and are just frauds.

    • @grahamkennedy7221
      @grahamkennedy7221 Рік тому +2

      I love customers like her, just double your rate on the next one!

    • @doc.christopherthompson324
      @doc.christopherthompson324 Рік тому +1

      @@grahamkennedy7221 . I Just would have told her= have that check ready & hand it to me, so I can take it to my bank at lunch time when I get there & I will fix it for free after lunch. Ha.Ha.Ha.

    • @grahamkennedy7221
      @grahamkennedy7221 Рік тому

      @@doc.christopherthompson324 I here ya

  • @davidmorris6254
    @davidmorris6254 Рік тому +53

    My favourite thing with Ryan is his honesty. He stands by his convictions and only wants the best for everyone he comes in contact with. I've been using this channel and the main one to learn leadership skills in my own trade and it has helped me a lot. Thanks!

    • @boosteddaily1294
      @boosteddaily1294 Рік тому

      Well, he should’ve been honest with that lady and said, I’m going to have to charge you to repair the chip.

    • @63flight
      @63flight Рік тому +1

      @@boosteddaily1294 That should be a back charge on the railing guys.

  • @armandocruz2335
    @armandocruz2335 Рік тому

    brother your story of starting a business is so correct i've been through that but it is what it is. I own a couple of companies and one of them is concrete cutting (Concrete Cutouts, San Antonio, Tx) i watched your videos i've become a fan of your channel, and i've learned from them keep it up! Thank you sir

  • @mattryhal8104
    @mattryhal8104 3 місяці тому

    My first time watching your channel and I just want to say thank you for such awesome advice. Its people like you that encourage me to continue to make good choices!!!

  • @ST-0056
    @ST-0056 Рік тому +712

    That lady was difficult to deal with even when you guys we’re pouring. Sorry to see her trying to take advantage of you.

    • @augere9620
      @augere9620 Рік тому +122

      Don't worry the internet trolls will take care of her real quick.

    • @colinjones8265
      @colinjones8265 Рік тому +15

      @@augere9620 😂😂😂

    • @colinjones8265
      @colinjones8265 Рік тому +44

      @@augere9620 i can feel them searching now

    • @joedirt3449
      @joedirt3449 Рік тому +42

      @R57 M a construction lien would be a better way to go.

    • @MiaM1ViiCE
      @MiaM1ViiCE Рік тому +10

      @@TUGG75 that would mean she has to be served, which she can dodge, and even then she still has to show up, which legally you do not have to do. He could just sabotage her vehicle or something.

  • @Xulriic
    @Xulriic Рік тому +232

    Man I can see how much Eric looks up to Ryan, much as many of us do through these videos. Thank you for all the knowledge you share and showing the hard times and how you get over your problems, I try to implement your mindset into my life. Thanks Ryan!

  • @coleskate1234
    @coleskate1234 Рік тому +4

    Ryan, been in the concrete flat work industry for 6 years now and love you’re work & videos. I absolutely loved what you had to say @ 16:12. I’m only 24 and have surpassed my friends, family, and most others my age just from being smart and working hard everyday & and it was all from Concrete.

    • @darcysandler952
      @darcysandler952 4 місяці тому +2

      Lil sounds like you have a little bit of a superiorty complex that you say you are doing better then anyone in your life .😂How do you know that you are better then them😂😂

  • @bismarcksandiego6539
    @bismarcksandiego6539 10 місяців тому

    Found your channel and am enjoying all the great times. I had family that used to live in Sheboygan Falls, I miss that area of the country.

  • @rosielee6390
    @rosielee6390 Рік тому +13

    You're a great mentor for your young generation in your business Ryan. Not only you are teaching them, but the other business owners that watch your channel on how you can make a successful business if you treat others and your employees right 👍🏼

  • @chr1s71
    @chr1s71 Рік тому +18

    Ryan your really are inspiring and the advice that you share from your experiences about businesses and life in general is very inspiring and is extremely uplifting. Thanks for what you do to help people coming up!

  • @AnodyneHipsterInfluencer
    @AnodyneHipsterInfluencer Рік тому +2

    An episode that between the shameless customer and no count friend just displays the grace and patience of this man.

  • @michaelspinelli9477
    @michaelspinelli9477 Рік тому

    Ryan, you are the man. I’ve been watching your videos for some time now.. you’re awesome to your crew and very knowledgeable!! Happy Holidays from New York

  • @chaderosiers
    @chaderosiers Рік тому +12

    You are an awesome guy Ryan. I wish more people understood that taking care of your employees, taking care of your customers & being a decent person will get you pretty far in life.
    There are a lot of people out there that could learn a lot from a guy like you.

  • @yamaconn335
    @yamaconn335 Рік тому +33

    I was waiting for you to knock her door and say the line " You got my money"🤣🤣 great job ryan, love your videos

    • @63flight
      @63flight Рік тому +1

      That would have been awesome. 🤣

    • @concentratecorner1744
      @concentratecorner1744 Рік тому

      why didnt he? Why go repair when she hasnt even paid? Id take a sledgehammer to that n take back my concrete

    • @JonathanLopez-rf7qg
      @JonathanLopez-rf7qg Рік тому

      Or put a lease on the house to force them to pay

  • @backdraftdragon3150
    @backdraftdragon3150 10 місяців тому

    First time watching, it's nice to see someone doing it the right way. Much appreciation and keep up the amazing work.

  • @JimKimTheIdeaHunters
    @JimKimTheIdeaHunters 5 місяців тому

    Really cool convo with Eric. Mentors are so important and essential in business and life.

  • @beaumattat
    @beaumattat Рік тому +8

    You really are inspiring, Ryan.
    The way you treat others makes me want to be a better person with every video of yours I watch.
    Much love from Southeast Texas!

  • @jonathantorres1330
    @jonathantorres1330 Рік тому +75

    So she expects you to fix someone elses mistake when she still owes you $1000?!

    • @lovejetfuel4071
      @lovejetfuel4071 8 місяців тому +22

      Yeah, I'm confused, if anyone owed me that amount of money from a job that I already did, I'd be taken them to court, not fixing something the size of a pea that's not even my fault. People like this deserve jail

    • @jamesjoslin7586
      @jamesjoslin7586 8 місяців тому

      @@lovejetfuel4071That’s one of the joys of being in business.

    • @QUIX4U
      @QUIX4U 2 місяці тому +4

      Ok now add that onto the missing thou, and add a few extras for defaulted costs, making it about $1500 and don't ever go back there again, for any reason.

    • @menschenhandler6413
      @menschenhandler6413 2 місяці тому +3

      I honestly think he only did this to make the video

  • @ZoeyTG
    @ZoeyTG Рік тому

    I love your attitude with this patch job. Its such a tough life lesson. I don't know how you see it. But for me in those situations, it isn't about the other person. I have to look at things like that, asking myself the question. "What is worth it to me?" I can take so many different roads. The most tempting is to give into resentment and spite. But I find I really end up hurting myself in the end. Often times, I get the most out of doing acts of service for others, specially if I REALLY don't want to do it. Going through that reminds me to be humble, that there is value in just doing for someone else. At the end of everything, how I feel about myself and my actions when I lay my head on my pillow at night is the most precious thing to me. I try not to live a life where I have to carry guilt or shame around with me. He's so right, its better to not make a big deal over it and do it for her.

  • @varofenceco4329
    @varofenceco4329 Рік тому

    Man I’m so grateful I came across your Chanel…very insightful man!!!!

  • @robertyu4313
    @robertyu4313 Рік тому +27

    Ryan, some people can never be pleased. This customer is clearly one of them. I remember there were times during the original pour that her vibes / comments raised red flags. I work with the public in an entirely different industry, and quite frankly, these type of people wear me down. You have such a positive outlook. To me, nothing you do appears to be 'easy money' -- but you choose to look at it that way.

  • @Freshviewconstruction
    @Freshviewconstruction Рік тому +10

    BIG UPS to you Ryan for been a great boss and a leader. Not all company owners wanna help their employees get ahead in life. Just that alone shows a lot about the person you are .

  • @robertmonahan5781
    @robertmonahan5781 8 місяців тому

    I have watched youre videos for a little while now because i have done concrete work for quite a while in my life for a few different contractors and i like learning from you. You and youre crew are great at what you do. Thank you for all the great content. I wish you all the best. From New Hampshire

  • @Rob-ik2cv
    @Rob-ik2cv Рік тому

    Hello, I just found your channel. I really enjoyed hearing your views on people, business, integrity, and the additional uses of a belt. 🙃

  • @bruno_lee
    @bruno_lee Рік тому +66

    Love how Ryan is such a great boss and friend. He's giving Eric some of the most honest and straight forward advice on how to do things. Some people will never encounter someone who can motivate and lift you up without jealousy or envy. Ryan is like the best mentor and is a great source of inspiration (at least in my eyes) to Eric.

    • @user-nd6vo6pb5m
      @user-nd6vo6pb5m Рік тому

      Great Fans**
      Thanks for commenting. You've been shortlisted 🎁🎁. Hit me up on Telegram ☝️☝️

    • @jacobpacheco1173
      @jacobpacheco1173 Рік тому

      Exactly brother give some money away best advice you can give to a young man

  • @user-sy2id5ti9i
    @user-sy2id5ti9i 3 місяці тому

    Great videos to watch to me and my dad have been in landscape construction and had ups and downs but you just have to keep pushing through no time to wine and dine! Keep making these great videos you guys always get the job done.

  • @elbertmoore7876
    @elbertmoore7876 Рік тому

    That’s good of you to help Eric in his new adventure.
    When I was younger I had a fellow do the same for me and it was the best thing that ever happened to me.

  • @Hnl954
    @Hnl954 Рік тому +59

    Hey Ryan ,as a Mexican I really appreciate what you have taught eric .not only how to work but most importantly how to start a business with concrete and UA-cam.our parents only emphasize working hard ,not the building your own business. He will have a bright future . You are a solid man.

    • @dillon7981
      @dillon7981 Рік тому +1

      For sure, his acknowledgment at 9:20 of Ryan talking to him.. Ryan is a one of a kind. truly a different type of man!!

    • @bobcatwelder00
      @bobcatwelder00 Рік тому +1

      @Big Dog it should have just said a a human being

    • @jortiz4060
      @jortiz4060 Рік тому

      As a Mexican , what about the rest for all central an south American. Hard working guys. In new Jersey Mexican are the drinkers workers in contributions. Peace ✌️ nothing personal..,

    • @fn..5778
      @fn..5778 Рік тому

      @@jortiz4060 j Ortiz u look like a Mexican 😅😂

    • @coburn_karma
      @coburn_karma Рік тому

      Tax paying Americans.....period.

  • @k47w
    @k47w Рік тому +45

    I never felt a purpose in my life and have always planned to take my life after I lose all my family. it sounds wild, but that was my reality. watching you has really given me a new perspective, and new meaning in life. I aspire to be like you, Ryan. a great boss, worker, friend, husband, and of course father. thank you, these videos are a life saver.

    • @isellfoodstampz
      @isellfoodstampz Рік тому +19

      Put some energy in to studying who Jesus is. Dont let the "religous" people speak for him. Besides they have nothing to do with you.
      Please dont ever take your life. Always fight.

    • @fartpooboxohyeah8611
      @fartpooboxohyeah8611 Рік тому +4

      Don't ever take your life. I lost my twin brother two years ago. To say we were extremely close is the understatement of the century, we were as close as two humans could ever possibly be. If I can go on and live my life, as hard as it is, without him, you can find some reason to live yours.

    • @MM-ow8qp
      @MM-ow8qp Рік тому +4

      Life is beautiful bro. Always light at the end of the tunnel!

    • @LastGenKilla-_-
      @LastGenKilla-_- 11 місяців тому +1

      I carry this advice with me in life and apply it to everything, I hope it will help. If it ain't working out, it's either of only 2 possibilities. You're not trying hard enough, or it's just not your time yet. At that point you can put your best foot forward and as long as you give it your all, you'll always have the reassurance that the ONLY reason is it just isn't your time yet. And the thing about your time, it doesn't expire until you do. So long as you're waking up another day, and long as you're trying your hardest, it's simply a waiting game. Everyone has their time. Good Luck!

  • @aardvarkinstalls
    @aardvarkinstalls Рік тому

    Just stumbled across this video looking for something else and found my self enjoying it. Great attitude you have mate. Keep it up. From England UK.

  • @Yourobertube
    @Yourobertube Рік тому

    You are. And awesome dude man. I love how you advice and talk to the kid like if he was your age that what we call respect for everyone much love brother

  • @jamesdrewcapets
    @jamesdrewcapets Рік тому +3

    Ryan I started my own business about a year ago now and can 1 million percent relate to everything u have said we have done really well and have been blessed but some people don’t seem to like that. I do construction as well and absolutely love your videos and your faith. Keep up the good work your doing awesome!!!

  • @milesproffitt4551
    @milesproffitt4551 Рік тому +3

    Love the advice for the young man - passing on knowledge especially with someone who is listening - loving it “ help people “ love it

  • @wyattoolson
    @wyattoolson Рік тому +1

    I love how even though the chip in the staircase was “extremely small, you still satisfied your customer!! Good look’s! 👍

  • @iancampbell6002
    @iancampbell6002 Рік тому

    I like watching your vids man..I started doing concrete a few months ago for a guy who's been doing it for 35 years..I live up in Maine..we do almost 100% footings and walls and floors.. barely anyone gets driveways done up here but I like seeing other types of pours..just got done pouring a 130 by 60 foot wall today actually

  • @bertaj9935
    @bertaj9935 Рік тому +30

    I don’t understand why she didn’t make the guy that did the damage pay for the repair.

    • @perrrry
      @perrrry Рік тому +3

      Well even that is a bit wild. This was so little most people would have fixed it themselves / ignored it completely. When the post gets installed, there is a overlap from the holes too that pretty much covers it all up. This was absolute insanity on so many levels, and I can only feel for Ryan.

    • @floridalove
      @floridalove Рік тому +10

      Believe me, she made him pay for it. I'm pretty sure she didn't pay him a single cent for his work!

    • @moemanncann895
      @moemanncann895 Рік тому +2

      He didn't damage it! It flaked, not chipped, the railing base would 100% cover it, she's the type that just wants to be difficult and maybe save a few bucks. I definitely would have handled that differently than Ryan, which is what she deserved.

  • @mrlatnemis1849
    @mrlatnemis1849 Рік тому +12

    Your a good man Ryan!! I wish there were more people like you!! For real! ✊🏽

  • @rts159
    @rts159 Рік тому

    When you spoke about family/friends rooting for you in the beginning and then just ignoring you or rooting for your down fall when you’re successful is very true.. a lot of people do this to my uncles successful business. sad world

  • @jmconcretecoloradosprings
    @jmconcretecoloradosprings Рік тому

    That customer will definitely be calling you back for any little thing. Good on you to fix it. Great video!

  • @jtcosimmonsma7071
    @jtcosimmonsma7071 Рік тому +9

    You could hear the happiness and relief in Ryan's voice when he saw Eric at the yard. He needed that after stewing about the patch that has to be done.

  • @irwinator
    @irwinator Рік тому +44

    Good to see Eric maturing and putting more thought into his future with a great teacher in Boss man Ryan. Keep it up

  • @Jacob-by3ks
    @Jacob-by3ks 8 місяців тому +3

    You're videos help with my depression and makes me stay motivated when I get down thanks Ryan

  • @bentystoystore3768
    @bentystoystore3768 Рік тому

    Your Business advise is spot on. I own 2 business's. When I first started in 1998 I had tons of friends. I how have 4 close friends and just a bounce of people I know.

  • @sonidocarnaval2999
    @sonidocarnaval2999 Рік тому +5

    Ryan, you’re so inspirational. Keep up the good work I love when you talk to us about successful, and all this type of stuff. Makes me realize what I have and you just keep pushing me to never give up and that there will always be haters no matter what. thank you Ryan love to see what the future has for you. ❤

  • @JayBob510
    @JayBob510 Рік тому +3

    I worked for years with my dad in construction. So many customers were great people and created repeated business at times. But I also saw my dad get shafted out of thousands of dollars. Those were very hard days to see knowing how hard he worked to provide for his family and do quality work on the job. He never cursed them and always trusted that God would provide. We never went hungry and were always warm.

  • @AzamTrevorAziz
    @AzamTrevorAziz 9 місяців тому

    Good morning 😅l hope you and your family are well and safe I am Azam Trevor Aziz from the island of Trinidad and Tobago in the Caribbean I'm a disabled veterans but God bless 🙏 and keeping blessed and pray for you.I,am diesel engineer on heavy equipment thanks for your UTube channel it's amazing and helpful you are kind and a regelious person great family

  • @MrJoserafaelcr7
    @MrJoserafaelcr7 Рік тому

    Great videos, merry Christmas and happy new year,
    Many blessings for your family

  • @Cultofpersonality09129
    @Cultofpersonality09129 Рік тому +73

    Ryan, you’ve taken a young kid and you’ve taken him under your wing a teaching how to be a man. You’re literally giving him a blueprint on how to be successful not only in business, but also in life. Us OG subs know how you came up as a kid and got into business and the blood sweat and tears that you put into your business. The way you’re mentioning Eric is heart warming!

    • @buddy3852
      @buddy3852 Рік тому

      This is my first video on the channel, but I have to agree that he's clearly been a positive role model especially to Eric.
      There's a lack of role models for young adults these days

    • @jacksoncardnell9379
      @jacksoncardnell9379 Рік тому

      What is Eric’s UA-cam?

    • @Cultofpersonality09129
      @Cultofpersonality09129 Рік тому

      @@jacksoncardnell9379 eazzy E concrete.

  • @hamletshome220
    @hamletshome220 Рік тому +5

    Been doing construction for 30 years , you guys do top notch work and totally agree sometimes dealing with customers is stressful but at the end of the day you spent money out of your pocket to take care of the customer and that is a honest an credible business person and speaks volumes of your character and that alone will keep you in business, keep up the great videos really enjoy them.......

  • @anthonygoodrich6487
    @anthonygoodrich6487 Рік тому

    The advice on family hit home. New subscriber just got that. Dealing with it right now as I try to start on my own.

  • @timr31908
    @timr31908 10 місяців тому +2

    It's bad enough to have the government in your business but to have a ridiculous customer is another pain

  • @kevincollins8014
    @kevincollins8014 Рік тому +5

    When she called about the tiny chip that would have been a perfect time to bring up the money she owes Victory. That job looks absolutely perfect too!

  • @mattcampbell3815
    @mattcampbell3815 Рік тому +11

    Ryan I am a Firefighter and have zero knowledge of concrete, but your attitude and work ethic are addictive to watch and it is great to see those traits passed to your employees especially Eric. Keep up the great leadership and videos! God Bless from Louisiana!

    • @TheFloridaBikeVlogger
      @TheFloridaBikeVlogger Рік тому

      all i kno about the crete is, if it's hard you need something soft and if it's hard you need something soft to cut it.

  • @MindTrip7
    @MindTrip7 Рік тому +1

    "I have a complaining spirit right, got to knock that off"
    Respect this man.

  • @wesleyk649
    @wesleyk649 Рік тому +8

    I'm getting into a complaining mood Iol I would have told her take it out of the $1000 you owe me!!! Enjoy watching your shows and how you take pride in the job you are doing making sure everything is done right. Wisconsin is a beautiful place much love and happy holidays from Hawaii

  • @southaucklandpain9047
    @southaucklandpain9047 Рік тому +3

    Thank you brother for always being a great example ❤

  • @maureenball6733
    @maureenball6733 4 місяці тому

    My late Dad didn't chat about his work. Officially, a plasterer's labourer, who probably did many other things. Plaster stuck to the wall for him, though! He and colleagues doing work at one house, I think it was one of a group of recent builds and they were asked by the owner to add some extea facilities. They weren't allowed to boil their kettle out in the lady's garage for refreshments. Your mention of the lady with her hose probably turned off reminded me of that unknown woman - whose coldness I've never forgiven.

  • @whysthewaterwet6171
    @whysthewaterwet6171 8 місяців тому +1

    Thats why I like Eric, hes such a happy figure, never seen him down.
    I said it before but hes one of my favorite peeps on your channel Ryan, genuine cool guy

  • @erikkluetz8403
    @erikkluetz8403 Рік тому +4

    I could watch these “business owner tips and insights” videos all winter vs you traveling south. The mentoring you give Eric and Franny could be a business itself.

  • @ringstinga
    @ringstinga Рік тому +7

    Some people really take the Mickey !! I remember this job well and if my memory serves me you went above and beyond to make this woman happy. Sign of the times I’m afraid, People always seem to try and scam something for nothing and it really is shameful the attitude nowadays ! 😡

    • @cward1954
      @cward1954 Рік тому +1

      The crew did go out of their way so the front door could be opened without hitting anything behind it. I remember that.

  • @nengthor1170
    @nengthor1170 3 місяці тому

    I am delight about your respectful on your business to know about how to bring your business up successfully. Know to handle your customer problem is that what customer service and you even make not difficult. When people see you are good contrator, the word will spread and people will trust on you to do their job. Your business will go to next level to bring more customer in.

  • @Mirici1
    @Mirici1 3 місяці тому

    this is the best accurate representation i have ever seen on of what it's like to be a business owner. just a day in the life. lots of stressors. im in a different business but it's exactly the same BS

  • @pro4racer024
    @pro4racer024 Рік тому +7

    Love how you’re supporting your crew even if it’s them doing their own thing! Keep it up!

    • @bobcatwelder00
      @bobcatwelder00 Рік тому

      she sure seems like the one he would have to take to small claims court to get the money and as busy as ryan is most weeks he doesnt have time to waste on 1,000 dollars

  • @hindsight57
    @hindsight57 Рік тому +24

    I really appreciate the way you take your guys under your wing and try to help them succeed in life. Not just at your jobs. I love watching Eric and Francisco though E needs to get a camera on a tripod! Holy smokes I get dizzy. 😂

  • @Dell_214
    @Dell_214 Рік тому

    I have my own Landscape business it’s Vargas Landscape and sprinklers. And you inspire me to stay on grind and be good person! Keep up good work!!

  • @PeteNice29
    @PeteNice29 3 місяці тому

    She seems like the type of person that would give you a negative review for not handling someone else's problem.

  • @conradmorin1891
    @conradmorin1891 Рік тому +4

    Ryan, I agree totally with your way of running your business, and having a good, honest and ethical accountant that has the same values and ethics as you have. >>>It says a lot about who you are, and why your business is doing as well as it is. >>>I wish you ongoing success, and it is nice to see you helping and giving Eric good advice, so that his You Tube can grow and become profitable.

  • @AsianTiger21
    @AsianTiger21 Рік тому +14

    Fair play to you Ryan! The audacity to get you to come back to fix a chip when she hasn’t paid previous! I would have told her to go swivel!!

  • @thomasgersitz338
    @thomasgersitz338 Рік тому +1

    I had a guy who did not pay for a job. I just chalked it up to experience. Well, that happened several years ago. The guy must have forgotten about not paying me. It was pleasurable to tell him i would not come and even give him an estimate, because he did not pay me for the job i did for him. Years ago. Never heard from him again. Not a loss.

  • @oscarruiz4168
    @oscarruiz4168 8 місяців тому

    You are a genious on your comments. They say you know friends in bad times. It has taking me a life long to realized that good friends really are known in good times....

  • @toodamsneaky2585
    @toodamsneaky2585 Рік тому +4

    When Eric and Ryan talk I just smile the whole conversation lol

  • @mersimskenderi5110
    @mersimskenderi5110 Рік тому +10

    Ryan I have a lot of respect for people like you who aren’t jealous and motivate people like Eric to be more successful even though he works for u , I worked for a guy who became so jealous when I went on my own and would never help me with pricing or anything but respect to u✅

  • @boomersD9CAT
    @boomersD9CAT 8 місяців тому

    Right on point about 1099’s and the Subcontractor Laws/Regulations. I Had a subcontractor who ran a booming business, but he was paying half his employees as subcontractor’s, and issuing 1099’s to them to save on Workman’s comp.,FICA ect…One of his *Employees* got clipped by an excavator bucket crushing his ankle, and snapping his Achilles tendon. The Subcontractor ended up on the hook (rightfully so) for the estimated 174K-200K in surgeries,medical bills, and rehabilitation for the guy that was injured. The Sub. filed for bankruptcy and shut down his business.

  • @johnnypalughi1192
    @johnnypalughi1192 Рік тому

    Great video! Love the narration. Thanks.

  • @baselineconcreteltd
    @baselineconcreteltd Рік тому +3

    I am going through the same thing at the moment, started my concrete and sheds business two years ago in New Zealand. Everyone was happy and supportive of my business. Now everyone jealous, you take the risk you get the rewards. Great job Ryan love your videos.

    • @Sa.d.bo26
      @Sa.d.bo26 Рік тому

      Why they jealous

    • @Alvah707
      @Alvah707 Рік тому +1

      @@Sa.d.bo26 they get jealous of the success and $$$

  • @edgaramaral4590
    @edgaramaral4590 Рік тому +12

    Hi Ryan, I love watching your videos because I always learn something new. I am 23 years old and getting my license as a GC in California as first generation. You inspire me so much to be an awesome human being first, and then a boss in second. You are truly a leader and I wish you nothing but the best for your business. Keep the videos coming in the winter please.

  • @TRJ2525
    @TRJ2525 Рік тому +51

    Withholding $1000 and calling you out for something like that? I bet she will be the type that will be calling you years from now about ANY small stuff. Good luck. I've had customers like that in my line of work, needless to say they are now ex customers. One less headache needed. Anyways, happy weekend, Ryan!

    • @mint_au
      @mint_au Рік тому +12

      she will probably call him out to fix an oil stain from HER OWN car haha

    • @M.TTT.
      @M.TTT. Рік тому +10

      the cost for the patch should be $1175

    • @Awesomewolfpic
      @Awesomewolfpic Рік тому +9

      I wouldn't fix it till she paid me

    • @jg-xx8oh
      @jg-xx8oh Рік тому +5

      I would get paid and then block her numbers and expect to have some negative comments from that customer!

    • @mike18421
      @mike18421 Рік тому +4

      Yep, unfortunately he got a Karen for a customer that will probably be a pain for years to come especially if he's going to give in to her for things that he didn't even cause.

  • @johnl552
    @johnl552 7 місяців тому

    I like Erick he seams like a very nice young man. I also wish him every success in his endevers, and thank you for taking the time to mentor him, your a good man.

  • @joshl1387
    @joshl1387 Рік тому

    Ryan, I just started watching your videos. I would come work for you in a second if I lived up there (I’m in GA). Y’all seem to have so much fun! Love the vids man!

  • @Djinn871
    @Djinn871 Рік тому +21

    Eric is incredibly lucky to work for you and learn from you. I remember being like him when I was 18 and I really hope the best for him.