Shiji unveils enhanced Single Guest Profile feature in hotel PMS

“The Single Guest Profile is a cornerstone of our platform, centralizing guest information across various systems such as PMS, point of sale, dining, and activities. Every guest interaction, whether at the hotel or through one of our integrated solutions, is instantly reflected in the profile, making it available across the entire system network.” - Kevin King , Shiji CEO
Shiji has unveiled a major upgrade to its Single Guest Profile feature, offering hotels a powerful tool to centralize guest data across properties, systems, and regions. This enhancement addresses the industry-wide challenge of duplicate profiles, using AI-driven tools to merge and manage guest information seamlessly. With a 360-degree view of each guest, hotels can provide more personalized service, improve efficiency, and enhance marketing efforts, all while ensuring the highest standards of data privacy and security. To read more: www.shijigroup...

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