Watch how to get DISCOUNTS for Netflix, Disney+, Paramount+ and more: ua-cam.com/video/UvODULl7TV0/v-deo.html Get discount (Netflix, Disney+, Paramount+, etc): bit.ly/GamsGo-WatchNow
look for the location or file path of the album file you're trying to transfer by checking the details/info of one image. I found mine it's in ShareIt folder outside the DCIM folder but still in internal storage.
Brilliant. One minute and 17 seconds in you solved my problem. I did not know that the phone being locked would mean my thumbnail images would appear as generic icons. Thank you so much! Really, thank you, thank you.
Awesome! I also was going nuts with an old LG phone and the old LG PC suite software no longer working. Thank you SO MUCH as I separately had to empty stuff from my phone to load an app onto my phone that allows me to have an electronic proof of COVID-19 vaccination card to, literally, return to work. I really, really appreciate how you stopped at all the key points where things did NOT world for me and kindly and patiently walked me through each obstacle. This is a first-rate instructional video!
I have been trying to fix this for weeks and I was about to head over to some specialist to waste my money on fixing it. THANK YOU SO MUCH, CLEARING THE DATA AND CACHE WORKED! Though hesitant that I might destroy my phone I did it and it WORKED! DCIM FINALLY SHOWS UP!
Worked. But i had a little heart attack when my all photos from gallery was gon. Restarted phone and all came back. Galliya dene vala tha bhai abhi tuze. Bach gaya Thanks btw
Your suggestion to change from charging only (on the cable) to file transfer.. solved my problem that I've been wrestling with for hours...THANK YOU!!!
Perfect, thanks! I had no idea about the "DCIM" folder - I was looking in another folder labeled "Pictures" and wondering why it was so bare bones. Lol
great lesson a little addon.... PC couldnt detect the phone this was good advice, and help you 'see' the file on your PC, Found a fix for the MTP Device problem. Make sure the usb cable is connected to phone and computer and the phone is unlocked. Go to the C:\Windows\INF folder In the search box (top right hand side) type wpdmtp and right click on the wpdmtp.inf file and click install This should fix the problem. It will not work unless you have the phone connected to the USB port and the phone switched on and unlocked.
It worked! I had lots of items under 'camera' visible in my phone gallery, that were not appearing on PC under 'camera' your solution FIXED IT! Thank you very Much!
Excellent video. Completely solved my problem of inability to display DCIM folder (or any folders) from my Moto E phone on my laptop computer. Thank you.
got love it when do updates on phone and never explains that going change folder and file sharing options and i was unable to find this on samsung help documents
I'm still cannot fix the "empty folder" problem in camera folder. And when I click the photo icon in another picture folder it shows "we can't open this file". What should I do?
There is one other situation when you do not see anything on the phone. Cheap micro USB cables will only transfer power, not data. So they can only be used for charging. If you have tried all of his solutions and still don't see anything, change to a fully-wired USB cable!
How do I know if my USB charger cable is a crappy one? And if it is then what sort should I be looking for? I seem to be having this issue, where I plug my phone in to my laptop, using my USC charger cable, but once I do this I am met with a message which tells me that my laptop cannot recognise the USB device. I have tried a couple of cables now and still I get this same result? The thing is, I'm almost certain that I have transferred photos to my brother's PC a while back and I never had this issue, so it is really strange and annoying.
@@aryanpugilist If there are messages on the computer screen when you plug in the cable, it is fully wired. You should also see an additional drive in File Explorer. If the cable is only for charging, the computer stays quiet and you only see the charging symbol on the phone's screen. So you have a different problem. Maybe a bad USB port on the laptop or a bad driver or a Windows update that broke something. Try doing it on a different laptop or desktop.
Searched for days. Finally decided to clear the cache and data as you suggested even though I didn't know if that was going to delete important info and my pics and FINALLY my PC was able to read my photos from my DCIM folder once again!! This worked great! thanks so much!!!
I still have some files that I want to import from my phone missing on PC and I didnt try the 3rd way because I kinda dont trust it. When clicking Delete Data it says that most stuff like app data, databases etc. will get removed and this got me kinda scared. Is it safe to do this or do I lose everything once I remove the data? EDIT : Nevermind I've risked it, and holy fuck my heart went so weak that I almost could've fainted because it showed absolutely no photos but luckily it began showing everything back overtime and it actually worked. Thanks man for the vid!
I'm having issue not addressed. I connect my phone to PC. The camera folder is there. I click on folder and it starts to load then at very end PC stops recognizing my phone even though cord is still very much plugged into PC and phone.
Sorry, it didn't work for me :( I can see the folders in DCIM, but the camera folder shows empty and when I click on properties it says 0 kB. But, at least I cleand my cache. :)
I'm having another problem here. The number of photos are not match between the computer and the phone. Have tried the clearing data and cache, but still doesn't work. Anyone can help? 🤔
Some guy in the comments said that you have to rename the Camera file inside DCIM from the phone file explorer. Rename it "Camera2" then rename it back to "Camera" exactly. It worked for me!
I have been using s21 ultra for several years, and downloading photos with USB s21 has no removable sd card. Now, all of a sudden, my "camera" folder shows it is empty, although it is not. I have been trying these so-called fixes for hours and samsung could not help at all, after hours on hold and them hanging up. Unbelievably frustrating, and this is combined with my other attempts for being on hold with ATT and PGE, verizon. It seems tech support does not exist anymore.
I have a samsung 21 5G I tried these steps, it is just not working. It started to give me an issue a couple weeks ago after the phone has a system upgrade. Any ideas on how to get it to work with a Samsung 21 5G
This video was made on older version of Android before Samsung S21 was even released. Newer versions may be different and this solution may not be applicable. Unfortunately, I don't have the solution for Samsung S21. I usually try to find solution for problems that I experience or can be recreated.
So, I have the DCIM folder showing empty on my Samsung Galaxy S21 Ultra, and I can not for the life of me find the external storage. When I go into all apps, all I have is Permission Manager, Special access, and reset app preferences on the three dots.
In my samsung a30 mobile, when data cable is connected to pc.,,,its showing only charging....when I clicked on it,,,,then trying to change the option on "file transfer" its was not accepting....it is in blank option....and moreover sometimes if it comes,,, videos and pics and saving to only MY FILES....but not in my GALLERY....what to do sir??? Plzz reply me...
hi, bro. after connected with pc, i can find my dcim and camera photo. but, these photos are no thumbnail, they show only the file name, with a standard icons for pictures. how to get thumbnails for these photos ?
I'm unable to Clear Data or Clear Cache in the Media Storage app, both options are greyed out. Same story with the External Storage app, although both of those are already at zero. What should I do? Really appreciate the help!!
The video was made on a phone with older Android operating system. I checked on another phone with Android 10 and can still clear Data or Cache for both system apps. I can't replicate the greyed out options problem, unfortunately.
Hello! What can I do if my Windows Laptop can't recognise my USB Device? I plug my phone into my laptop, using a normal USB charger cable, but when I do this I get a message saying it is not recognised? Please help me! I have so many photos on my old phone and I just want to transfer them over to my laptop, so that I don't have to keep this old phone and keep charging it so it doesn't die and lose all my photos.
Hello thank you very much for your help. I'm actually not able to find the the two stores locations as you described on my ultra Galaxy. Do you have any suggestions? What I see on my computer screen internal storage DCIM folders has only a few of what actually exists on my mobile device. For whatever reason I cannot see all of my folders and I wonder if you have other options for these type of devices?
Great video! Subscribed. Have a question, why are the date of the photos not seen on Windows 10, even when the column is there? It's a little confusing when there are no dates attached to images or videos. If you can answer or address in another video, that would be great. Thank you.
What should i do if i accidentally cut and paste a folder that shows empty on pc but actually have files in my phone, then the files in my phone got deleted ? how can i recover the photos since the folder i transferred to my desktop had became an empty folder?? Please i really need an answer, would really appreciate it if you can solve my problem
Sorry to hear about the missing photos from the deleted folder. I am unable to replicate the issue that you are facing, so unable to advice a solution to that problem.
Weird. I tried all of the steps in the video and still only got a root "internal storage" folder on the PC. For the hell of it, I tried a different USB cable and it worked. I've seen "charge only" USB cables but if that's what I was using, I wouldn't expect it to connect the phone at all. Either way, try a different USB cable if his tips don't fix your issue!
Great, now How do I do this without having to access the phone? Because the screen is destroyed but can still turn on and the screen reacts to touch, but its very buggy.
Hi, what can I do if I the laptop shows all the folders I have on my phone but doesn't show all the files in a folder? There are 200 files in my phone's gallery and only 95 are shown on my laptop.
Watch how to get DISCOUNTS for Netflix, Disney+, Paramount+ and more: ua-cam.com/video/UvODULl7TV0/v-deo.html
Get discount (Netflix, Disney+, Paramount+, etc): bit.ly/GamsGo-WatchNow
So glad I found this video! I was losing my mind trying to get my photos onto my computer! Clearing the cache did the trick!
Glad it helped!
x2 Cleaning de CACHE of those services related to MTP, external devices, and related stuff DID THE THING!
Worked for me too!
Perfect, best video for the DCIM folder showing empty issue. Clearing the two caches worked like a charm. Much appreciated!
Thank you. I'm happy that my video helped.
Clearing cash and data also worked for me. Did not expect it to so that was a nice surprise.
@@TechTubeTVOfficial pp
No pppp
2 years later and still very useful!!
The clearing Data and Cache works like magic for me :D :D
Glad it helped! 🙂
I always get "0 Folders Found"
look for the location or file path of the album file you're trying to transfer by checking the details/info of one image. I found mine it's in ShareIt folder outside the DCIM folder but still in internal storage.
IT WAS #3 THANK YOU !!!!!!!! I just got back a lost 3 years of my life in pictures
Brilliant. One minute and 17 seconds in you solved my problem. I did not know that the phone being locked would mean my thumbnail images would appear as generic icons. Thank you so much! Really, thank you, thank you.
You're welcome!
Thank you, massive help from an old timer who has just got his first smart phone
You're welcome
Spent many hours looking for a solution then came across this video and solved my problem straight away thank you
Awesome! I also was going nuts with an old LG phone and the old LG PC suite software no longer working. Thank you SO MUCH as I separately had to empty stuff from my phone to load an app onto my phone that allows me to have an electronic proof of COVID-19 vaccination card to, literally, return to work. I really, really appreciate how you stopped at all the key points where things did NOT world for me and kindly and patiently walked me through each obstacle. This is a first-rate instructional video!
Thank you for your kind words! I'm glad my video has been helpful 🙂
I have been trying to fix this for weeks and I was about to head over to some specialist to waste my money on fixing it. THANK YOU SO MUCH, CLEARING THE DATA AND CACHE WORKED! Though hesitant that I might destroy my phone I did it and it WORKED! DCIM FINALLY SHOWS UP!
Worked. But i had a little heart attack when my all photos from gallery was gon. Restarted phone and all came back.
Galliya dene vala tha bhai abhi tuze. Bach gaya
Thanks btw
Glad that it worked for you 🙂👍
Your suggestion to change from charging only (on the cable) to file transfer.. solved my problem that I've been wrestling with for hours...THANK YOU!!!
Glad I could help
Perfect, thanks! I had no idea about the "DCIM" folder - I was looking in another folder labeled "Pictures" and wondering why it was so bare bones. Lol
You're very welcome!
me too, I have a problem with Pictures folder. The always said "This folder is empty"
Excellent...You covered multiple problems and provided solutions. Thanks
You're welcome 🙂
Thanks a ton sir..... I was so happy to get the long pending problem to be resolved in just a few minutes.... Thanks once again 👍
You are most welcome
Clearing cache and data worked! ** It does not delete your pictures. Thanks
thank god found this video all other videos never show the usb only charge option thanks million
Finally I found someone who leave this video like this! Thank you!
It took me about an hour trying to Google why I couldnt find my videos but clearly cache worked like a charm. Thanks!
Glad it helped!
I have recorded a video by my mobile , then accidentally i was deleted that permanently now i want to recover my videos from mobile DCIM folder
great lesson
a little addon.... PC couldnt detect the phone
this was good advice, and help you 'see' the file on your PC,
Found a fix for the MTP Device problem.
Make sure the usb cable is connected to phone and computer and the phone is unlocked.
Go to the C:\Windows\INF folder
In the search box (top right hand side) type wpdmtp and right click on the wpdmtp.inf file and click install
This should fix the problem. It will not work unless you have the phone connected to the USB port and the phone switched on and unlocked.
It worked! I had lots of items under 'camera' visible in my phone gallery, that were not appearing on PC under 'camera' your solution FIXED IT! Thank you very Much!
Wait - it only 'recovered' several Jpg files - but MP4 Files are still missing... I will try to do it again.
Excellent video. Completely solved my problem of inability to display DCIM folder (or any folders) from my Moto E phone on my laptop computer. Thank you.
You're welcome!
Great info. Changing the USB setting while charging solved my problem. Many thanks.
You're welcome! 🙂
Thank you for this video. i finally got my files on phone up on computer with your 2nd option. my phone was set for only charging.
You're welcome
Thanks for this video. I know the phone got to go to transfering of images. Just that I can no longer find where. It's very useful.
Glad it was helpful!
clearing the cache fixed my issue. Thank you.
No problem 👍
Yup works. Now the million dollar question is WHY? What exactly is phone doing? Bug or setting mis-set?
This happened only once for me. Can't replicate the issue to investigate further. Mystery remains..
My issue was Problem #2 at 1:34 (phone was in charging ONLY option) thank you!
Thank you! Shows all the issues. A lot of other videos doesn't show crap on how to resolve the issues.
You're welcome!
2nd option worked like a gem! Thank you!!
Bingo! USB was set to "charging only" on my phone! Thanks for providing the quick solution!
No problem 👍
for me it was the usb connection setting, i fixed it, thanks for helping :D
Just awesome trick...finally got all my pics
I had the first problem he mentioned. My screen was locked when I plugged it in. Unlocked - everything worked.
Clearing the cache solved my problem, thanks a lot!
You're welcome 🙂
Perfect, thank you! "problem #2" was my issue, thanks again.
You're welcome! 🙂
I dont see the EXTERNA STORAGE APP - how can it by name diferent? I Use Nubia z17s with Adroid 7
Wow the last process works for me, thanks for this very helpful. Because of it I gonna follow you.
Glad it helped!
Thanks dude, changing USB preferences did the trick for me!
Great to hear!
Clearing data of Media storage helped me, thanks.
Welcome 👍
Thank you very much. For me it was the 2nd problem and all is now well in the world.
I appreciate the save.
You are welcome!
Had the same issue with my S23 recently - I restarted my pc and that fixed the issue
Wow, only spot I could find that helped me to get pics from phone to computer. Thanks!!
You're welcome! Glad this video helped 🙂
I been trying to figure this out for HOURS.. Thank you so much
Glad I could help!
It is not showing me the other folders, though it is showing me the DCIM and Camera photos but not showing whatsapp and other folders
got love it when do updates on phone and never explains that going change folder and file sharing options and i was unable to find this on samsung help documents
The third solution worked for me. Thanks so much!
I'm still cannot fix the "empty folder" problem in camera folder. And when I click the photo icon in another picture folder it shows "we can't open this file". What should I do?
There is one other situation when you do not see anything on the phone. Cheap micro USB cables will only transfer power, not data. So they can only be used for charging. If you have tried all of his solutions and still don't see anything, change to a fully-wired USB cable!
How do I know if my USB charger cable is a crappy one? And if it is then what sort should I be looking for? I seem to be having this issue, where I plug my phone in to my laptop, using my USC charger cable, but once I do this I am met with a message which tells me that my laptop cannot recognise the USB device. I have tried a couple of cables now and still I get this same result? The thing is, I'm almost certain that I have transferred photos to my brother's PC a while back and I never had this issue, so it is really strange and annoying.
@@aryanpugilist If there are messages on the computer screen when you plug in the cable, it is fully wired. You should also see an additional drive in File Explorer. If the cable is only for charging, the computer stays quiet and you only see the charging symbol on the phone's screen.
So you have a different problem. Maybe a bad USB port on the laptop or a bad driver or a Windows update that broke something. Try doing it on a different laptop or desktop.
solved my problem. Thank you TechTube TV
Searched for days. Finally decided to clear the cache and data as you suggested even though I didn't know if that was going to delete important info and my pics and FINALLY my PC was able to read my photos from my DCIM folder once again!!
This worked great! thanks so much!!!
I'm happy that this video helped 🙂
I still have some files that I want to import from my phone missing on PC and I didnt try the 3rd way because I kinda dont trust it. When clicking Delete Data it says that most stuff like app data, databases etc. will get removed and this got me kinda scared. Is it safe to do this or do I lose everything once I remove the data?
EDIT : Nevermind I've risked it, and holy fuck my heart went so weak that I almost could've fainted because it showed absolutely no photos but luckily it began showing everything back overtime and it actually worked. Thanks man for the vid!
You're welcome! I'm glad that this worked for you 🙂
All was good for me with these solutions but what helped was clicking "show hidden items" on the folder
Good to know that 🙂
I'm having issue not addressed. I connect my phone to PC. The camera folder is there. I click on folder and it starts to load then at very end PC stops recognizing my phone even though cord is still very much plugged into PC and phone.
thaAANK YOUUU!
You're welcome!
Folders with dot(.) in the first character of the folder name doesn't show up, why is that?
Man, you saved me!!!! Thank you so much, I was literally going crazy for hours because of this :DDD
Glad I could help! 🙂
I'm unable to transfer whole folders but is able to transfer videos/images individually. How to transfer whole SD folders in laptop.
Thanks so much. It solved my problem. ❤👍🌹
Sorry, it didn't work for me :(
I can see the folders in DCIM, but the camera folder shows empty and when I click on properties it says 0 kB. But, at least I cleand my cache. :)
the third fix worked! thank you so much
You're welcome 🙂
Thanks, it solved my problem
Thank you very much for your help here . It sorted me out perfectly :)
You're welcome 🙂
you are the goto man 👍🙏 thank you so much. you made my day.
I'm having another problem here. The number of photos are not match between the computer and the phone. Have tried the clearing data and cache, but still doesn't work. Anyone can help? 🤔
Some guy in the comments said that you have to rename the Camera file inside DCIM from the phone file explorer. Rename it "Camera2" then rename it back to "Camera" exactly. It worked for me!
Thank you so much God for solving my problem ❤❤❤❤❤❤❤❤🎉🎉🎉
I have been using s21 ultra for several years, and downloading photos with USB s21 has no removable sd card. Now, all of a sudden, my "camera" folder shows it is empty, although it is not. I have been trying these so-called fixes for hours and samsung could not help at all, after hours on hold and them hanging up. Unbelievably frustrating, and this is combined with my other attempts for being on hold with ATT and PGE, verizon. It seems tech support does not exist anymore.
I have a samsung 21 5G I tried these steps, it is just not working. It started to give me an issue a couple weeks ago after the phone has a system upgrade. Any ideas on how to get it to work with a Samsung 21 5G
This video was made on older version of Android before Samsung S21 was even released. Newer versions may be different and this solution may not be applicable.
Unfortunately, I don't have the solution for Samsung S21. I usually try to find solution for problems that I experience or can be recreated.
So, I have the DCIM folder showing empty on my Samsung Galaxy S21 Ultra, and I can not for the life of me find the external storage.
When I go into all apps, all I have is Permission Manager, Special access, and reset app preferences on the three dots.
Thank you so much! Your VDO can help me a lot.
Glad it helped!
In my samsung a30 mobile, when data cable is connected to pc.,,,its showing only charging....when I clicked on it,,,,then trying to change the option on "file transfer" its was not accepting....it is in blank option....and moreover sometimes if it comes,,, videos and pics and saving to only MY FILES....but not in my GALLERY....what to do sir??? Plzz reply me...
Thanks so much. Solved my problem!
You're welcome
hi, bro. after connected with pc, i can find my dcim and camera photo. but, these photos are no thumbnail, they show only the file name, with a standard icons for pictures. how to get thumbnails for these photos ?
I'm unable to Clear Data or Clear Cache in the Media Storage app, both options are greyed out. Same story with the External Storage app, although both of those are already at zero. What should I do? Really appreciate the help!!
The video was made on a phone with older Android operating system.
I checked on another phone with Android 10 and can still clear Data or Cache for both system apps.
I can't replicate the greyed out options problem, unfortunately.
My problem is that I have the DCIM folder but I CAN'T CLICK TO OPEN THE PHOTOS AND VIDEOS, how do you fix that???
Hello! What can I do if my Windows Laptop can't recognise my USB Device? I plug my phone into my laptop, using a normal USB charger cable, but when I do this I get a message saying it is not recognised? Please help me! I have so many photos on my old phone and I just want to transfer them over to my laptop, so that I don't have to keep this old phone and keep charging it so it doesn't die and lose all my photos.
Works perfectly now! Thank you!
You're welcome!
Hello thank you very much for your help. I'm actually not able to find the the two stores locations as you described on my ultra Galaxy. Do you have any suggestions? What I see on my computer screen internal storage DCIM folders has only a few of what actually exists on my mobile device. For whatever reason I cannot see all of my folders and I wonder if you have other options for these type of devices?
Found my problem, thank you so much for your help 👍👍
Thank you.... GOD BLESS YOU
Thanks! but do you need to do this EVERY time when connecting to the computer or just once??
Clearing cache was a one time action. After that it was working fine.
@@TechTubeTVOfficial so you dont need to do to over and over?
Thank you very much for solving my problem.
You are most welcome 🙂
Thankz a lot.. You saved me.. Thank you very much😍😍😍
Welcome 😊
1:32 I see DCIM but when I open it the computer sayds it is empty,even though there are 7395 photos there and I can see them on the phone.
Great video! Subscribed. Have a question, why are the date of the photos not seen on Windows 10, even when the column is there? It's a little confusing when there are no dates attached to images or videos. If you can answer or address in another video, that would be great. Thank you.
Thank you. You solve my problem
You are most welcome
Thank you! It worked on the media files from whatsapp too.
You're welcome!
Did not work-Windows cannot read Android system SD card's DCIM/Camera folder ("empty"). It can read other folders.
Thanks !! it happens with my moto e6 well done
You're welcome!
3:17 is the timestamp for the actual help
What should i do if i accidentally cut and paste a folder that shows empty on pc but actually have files in my phone, then the files in my phone got deleted ? how can i recover the photos since the folder i transferred to my desktop had became an empty folder?? Please i really need an answer, would really appreciate it if you can solve my problem
Sorry to hear about the missing photos from the deleted folder.
I am unable to replicate the issue that you are facing, so unable to advice a solution to that problem.
This worked a treat, Thank you!
You're welcome. Glad this video helped.
awesome solution!!! the third solution saved me
Thank you. Glad that I'm able to provide solution through video.
Weird. I tried all of the steps in the video and still only got a root "internal storage" folder on the PC. For the hell of it, I tried a different USB cable and it worked. I've seen "charge only" USB cables but if that's what I was using, I wouldn't expect it to connect the phone at all. Either way, try a different USB cable if his tips don't fix your issue!
thank u so much ...its perfect and easy solution hatts off
Most welcome 😊
Great, now How do I do this without having to access the phone? Because the screen is destroyed but can still turn on and the screen reacts to touch, but its very buggy.
My problem is the there is no "recharge only?" Notification and I can't see my device on my PC
Thank you so much it worked. Stay Bless. I subscribed and liked
You're welcome!
Hi, what can I do if I the laptop shows all the folders I have on my phone but doesn't show all the files in a folder? There are 200 files in my phone's gallery and only 95 are shown on my laptop.