How to Transfer Photos from Android Phone or Tablet to a PC

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  • Опубліковано 11 гру 2024

КОМЕНТАРІ • 1,3 тис.

  • @HelpCloud
    @HelpCloud  4 роки тому +28

    A breakdown of the best VPNs out there: Best VPN tools: www.youtube.com/watch?v=Ly6NP...

    • @neptune9937
      @neptune9937 4 роки тому +3

      When I click on my phone it doesn't show anything. For u it shows card and phone not for me. Help

    • @6stringgunner511
      @6stringgunner511 3 роки тому +1

      Thank you for the video.
      I'm gonna give this another "go 'round".
      Hopefully this works.
      I have to just say. The background music on the video really horrible. 😂.
      I thought someone should tell you.
      Ha ha ha ha! I won't hold it against you.
      Have a great weekend and be safe out there.

    • @Sc4r-R3d
      @Sc4r-R3d 3 роки тому

      Me too!!! Really messing with my anger management!!! 😠 my poor laptop has had every word under the Bible shouted at it 🤦‍♀️

    • @tanishamason9547
      @tanishamason9547 3 роки тому

      +

    • @starbattles1
      @starbattles1 7 місяців тому

      Thanks man. A how to video that actually helped.
      1 thing. We could do with how the how to plug it in part at the beginning. I think after 25 years of cell phones, we got that part already.

  • @maggiezimmerman6370
    @maggiezimmerman6370 5 років тому +74

    It is probably a good video except he talked so fast I wasn't able to keep up. You must keep in mind that all your subscribers aren't tech-savvy. In the future, please slow down the narrative for those of us who need to find the location of the item being talked about. Thanks a bunch for your explanation and keep 'em coming.

    • @HelpCloud
      @HelpCloud  5 років тому +9

      It's hard to balance speed because sometimes it's too slow for one person but too fast for another.
      Since you can change the video playback speed, we keep it quick and then provide a way you can slow down the video for both types of listeners.
      Watch our video on how to slow down a UA-cam video here! : ua-cam.com/video/Se9o-tQeZXw/v-deo.html

    • @TheSilver812
      @TheSilver812 4 роки тому +10

      you know you can pause the video, right?

    • @banyahawadah2077
      @banyahawadah2077 4 роки тому +3

      You can also slow it down

    • @huntermcelveen6094
      @huntermcelveen6094 4 роки тому +5

      I'm in my 80's and I couldn't keep up but I'm going to keep trying because it does me no good to give up. Okay here I go again...lol

    • @huntermcelveen6094
      @huntermcelveen6094 4 роки тому

      @@TheSilver812 ♥️

  • @barbararoser7456
    @barbararoser7456 Рік тому +1

    I tried for two hours to get the photostick to work; read your review and reference to the USB cable and went right to this. Finally action! Thank you so much

  • @TyeHyun
    @TyeHyun 5 років тому +202

    I've been trying to figure this out all day literally hours!!! You're a life saver!!!

    • @s0laristics_24
      @s0laristics_24 4 роки тому +1

      :3

    • @Godsmylove
      @Godsmylove 4 роки тому +1

      Me too!!

    • @marlingirl1815
      @marlingirl1815 4 роки тому +1

      Same here!! Thank you ! And yes indeed the USB cable is definitely still a viable option. I couldn't get the PC and phone paired over Bluetooth so USB it was.

    • @texasproductions2141
      @texasproductions2141 3 роки тому

      I did this before I started so I dont waste time

    • @munii9267
      @munii9267 3 роки тому

      Sameee

  • @zca2j63
    @zca2j63 5 років тому +27

    Great advice. But for us old timers it would be helpful if you gave us the steps a little slower. Trying to keep up with you is a challenge you go so quickly. But I appreciate your help.

    • @HelpCloud
      @HelpCloud  5 років тому +3

      Watch our tutorial on how to slow down a UA-cam video here! : ua-cam.com/video/Se9o-tQeZXw/v-deo.html

    • @HardRockMaster7577
      @HardRockMaster7577 2 роки тому +3

      Use the YT option for video playback speed. I do it all of the time.

  • @paulmccarthy8843
    @paulmccarthy8843 4 роки тому +10

    Thank you for your video! I have been trying for 2 hours to figure this out watching other videos. Your video was by far the most easy, step by step process for transferring photos from my phone to my computer. This was my first attempt, and thanks to you, I was able to complete the process.

  • @98dragontails
    @98dragontails 7 місяців тому

    Dyslexic here. You are very detailed and super easy to follow. I was using the wrong cable and watched many other videos with no luck. Yours was the only one that mentioned the cable! Thank you so much!

  • @lynetteredner9231
    @lynetteredner9231 4 роки тому +11

    This was awesome. I have limited data, slow internet so I have been emailing my photos off my phone, so a USB is the way for me. I feel like my world just got a whole lot easier transferring photos for my art business. Thank you!!!

    • @HelpCloud
      @HelpCloud  4 роки тому

      Glad it helped! USB is typically faster too.

  • @Jpollieann55
    @Jpollieann55 Рік тому

    Thank you so much -- I was in tears because my phone quit transferring my pictures and I had no clue -- it was the USB cord, I had taken the old one off and put on a new short one, and that was it. Plus I did the Control A and pasted in a folder like you showed and it worked.. THANK YOU so much for taking the time to put this out there... especially about the cord...

  • @amadhop2342
    @amadhop2342 5 років тому +40

    This was an excellent explanation and it worked beautifully. Thank you. (It would be helpful to omit the background music. It was very distracting. Thank you.)

  • @rochellerodriguez1871
    @rochellerodriguez1871 3 роки тому +18

    You are truly a life saver!! I'm quite a bit rusty in my computer skills since I haven't worked on one daily for a few years now, but your video was simple, direct, and I was able to understand all your steps. Thank you again for taking the time to do these types of videos for people like me that feel so lost at time with something that should be so simple.

    • @HelpCloud
      @HelpCloud  3 роки тому +3

      You're very welcome!

  • @Gatorlips2
    @Gatorlips2 5 років тому +47

    Thank you, the sound was good, but your images are too small and you talk way too fast. I did subscribe and liked.

    • @HelpCloud
      @HelpCloud  5 років тому +3

      Thank you for the feedback Cecilia, we'll take this into consideration for future videos. If you like the info on this channel then check out our learning center: www.helpcloud.com/helpcloud-learning-center/

    • @tobylou8
      @tobylou8 5 років тому +2

      I agree. Before I could get one part opened and find it, the video was 2-3 steps further down the road. Still stuck at DCIM.

    • @gabeitch1224
      @gabeitch1224 4 роки тому +5

      Use your brains idiots, slow the video down or pause it when needed

    • @davidjfraser
      @davidjfraser 4 роки тому +5

      @@gabeitch1224 Be kind, we are not all computer nerds, some of us like to see daylight for more hours than being on computer

    • @staycool163
      @staycool163 3 роки тому +3

      @@gabeitch1224 don't be a jerk! Not everyone is as knowledgeable about this stuff. Try being helpful instead of rude!

  • @jorgeandjessica579
    @jorgeandjessica579 5 днів тому

    Thank you very much for informing me how to transfer pictures from my Samsung phone to a laptop, by using a USB cable. I spent all morning watching various "You Tube" videos, trying to connect with a USB cable. Congratulations to you, on your informative video. Your the "only one" who mentioned the most important fact …. "NOT ALL USB CABLES ARE THE SAME" (not all transfer data)? If I hadn't come across your UA-cam video, I'll still be trying and thinking there's something wrong with my phone? I can't thank-you enough, because there were pictures of my small children I wanted to transfer, and send to my family. I'll be the first to confess too, I'm obviously no expert with these devices. But I'm guessing, there'll be a lot of people out there like me, who didn't know there's a difference with the USB cables. Many thanks again, I'd like to buy you a drink sometime, Barry from Chester (UK). Thanks.

  • @bern1312
    @bern1312 5 років тому +86

    When I go into my device it said nothing is in it :(

    • @HelpCloud
      @HelpCloud  5 років тому +6

      Other people have had the same issue! Check out our page where we cover some tips that helped out other people www.helpcloud.com/internal/internal-da87882d9b7190b2de0fd0fe167d44d1/

    • @HelpCloud
      @HelpCloud  5 років тому +4

      @Gee Smith, even with help managing this channel it can get laborsome to keep up with every comment. Hopefully we can change your mind down the line!

    • @elijahoye8216
      @elijahoye8216 5 років тому +2

      @@HelpCloud hes joking lol

    • @marielcarey4288
      @marielcarey4288 5 років тому +14

      @@elijahoye8216 u sure?

    • @HRHpremier
      @HRHpremier 4 роки тому +2

      You have to unlock your device, its so easy and there's all these trouble shooters haha xx

  • @ctbikedad3502
    @ctbikedad3502 4 роки тому +1

    Aaron Rocks! He makes us Windows 10 power users! The USB is a viable option! My phone photos are all saved. I tried the ap route. What a disaster! Make sure you have the original USB cord! Worked like a charm! Thanks Aaron!

  • @spaghetty94
    @spaghetty94 5 років тому +23

    "Boom, bingo bango". Thanks for the video my cheese.

  • @jimharmon2862
    @jimharmon2862 3 роки тому

    I have an old PC and a pretty 'lightweight' android phone. I never would have been able to figure out how to transfer my photos if it wasn't for this video!! thank you! thank you! thank you!!!

  • @hnsd501
    @hnsd501 5 років тому +26

    thankyou, this is the only video that actually helps!:)

  • @consuelodiguglielmo6669
    @consuelodiguglielmo6669 5 років тому +7

    Fantastic video, very straightforward and useful. Thank you so much! It took me five minutes to save all the memories that I have collected for three years! Thank God! and Thank you!!!

  • @lucyashby-v9n
    @lucyashby-v9n Рік тому

    I have been through a lot of you tube channels and helpful people and only got a correct answer from you! I can now move photos from my Samsung phone to PC by knowing there are two kinds of usb cords. I want to thank you SO much .. I have now subscribed to your channel..Again..Thank you!.. ps.. found out the first 20 seconds lol

  • @jessbarrett698
    @jessbarrett698 3 роки тому +3

    I can't believe how easy this was! This was so helpful!!! Thank you so much!

  • @usafrn0432
    @usafrn0432 3 роки тому

    I am techy challenged (old lady) so this helped greatly!! USB is still defiantly an option. Thank you.

  • @notjstr
    @notjstr 4 роки тому +4

    Even though it's been like 1 year, this really helped me!
    Thanks!

    • @HelpCloud
      @HelpCloud  4 роки тому

      Awesome to hear it's still helping out. Thanks for the comment!

  • @technochocolate123
    @technochocolate123 3 роки тому +2

    Thank you! Honestly, this process is exactly what I thought it would be, but I wanted to be sure before I delete thousands of photos off my camera.

    • @HelpCloud
      @HelpCloud  3 роки тому

      You bet! Glad it worked for you.

  • @HelpCloud
    @HelpCloud  5 років тому +66

    Stay tuned, We will be creating a new video that is a bit slower.

    • @RafaelRodriguez-ph3ox
      @RafaelRodriguez-ph3ox 4 роки тому

      😁😁😁

    • @happyjud
      @happyjud 4 роки тому +5

      Thank goodness !! I couldn't keep up with you and I don't have things showing on my screen like you do. Pictures loading from the phone and then it disconnects. I do have an extra card ... lots of stuff and folders .. but can't make them out. Icons not all showing pictures.

    • @BrownHungryDoggie
      @BrownHungryDoggie 4 роки тому

      @@RafaelRodriguez-ph3ox 9

    • @BrownHungryDoggie
      @BrownHungryDoggie 4 роки тому

      M.

    • @oatssettle846
      @oatssettle846 4 роки тому

      Looking forward to it!

  • @shreyapandey424
    @shreyapandey424 3 роки тому +1

    THANKYOUUUUU SO MUCH!!!!! this made my life so much easierrrrr

  • @1mistymorn1
    @1mistymorn1 5 років тому +6

    Fun to listen to how fast you can talk. Unfortunately, didn't learn too much.

  • @donnatriffitt4463
    @donnatriffitt4463 3 роки тому

    I recently lost my brother and Lynne (his wife) and I have been trying to get the photos off his Ipad. Thank you from the bottom of our hearts as we now have them safe on a usb ..

    • @HelpCloud
      @HelpCloud  3 роки тому

      Sorry to hear about your loss, I am glad you were able to get the photos off safely!

  • @read4264
    @read4264 5 років тому +4

    Thank you I had my Samsung Galaxy Note 9 full with video and I didn't know how to transfer them to my computer I was about to delete every thing

  • @sihgcea
    @sihgcea Рік тому

    Have transferred photos from my phone via USB before, but was failing. Who knew not all cables all data transfer?! Not me, was still trying after an hour, and looking on line at how to do it. This video gave the advise 'check your lead' early on, unlike all the other stuff I read - so was really helpful, thanks! Thrown that charging only lead away now.......

  • @representing50plus
    @representing50plus 5 років тому +22

    Good Vid . You talk so fast I had to slow down the speed to keep up

    • @HelpCloud
      @HelpCloud  5 років тому +3

      We're so glad you were able to figure that out and still watch the video! Way to go!

    • @tav146
      @tav146 5 років тому

      Right he threw go back to training school

    • @RafaelRodriguez-ph3ox
      @RafaelRodriguez-ph3ox 4 роки тому

      😂😂😂

  • @suzannabrasil3289
    @suzannabrasil3289 3 роки тому +2

    THANK YOU!! I knew it was easy I was just missing the DCIM portion of this. you're awesome!

  • @thaihuynh8504
    @thaihuynh8504 5 років тому +4

    This works for me. Thank you so much! It was a lot of help.

  • @claudeweary7136
    @claudeweary7136 4 роки тому

    Because I have been thinking for a few weeks on how to do this. I didn't matter how fast you were talking, cause I was so happy that it finally came to my mind to even look for on the Tube. And too, I have a stop and rewind button. But if you are trying to become a Millionaire you will have to adjust ane not to let a problem get in your way. I always try to stay above any problem.
    So thanx for the Video, keep getting those likes!!!

    • @HelpCloud
      @HelpCloud  4 роки тому

      Slowing down is defiantly one of main focuses, thanks for the feedback!

  • @davidmontreal740
    @davidmontreal740 4 роки тому +3

    Really helpful i need this for my project then i found this video. Thank for doing it 😀

  • @amysmiles9751
    @amysmiles9751 4 роки тому +2

    Thank you! Finally a start to finish video and only had to watch 3 or 4 times.

  • @GettingItDoneRepairs
    @GettingItDoneRepairs 5 років тому +8

    Thank you, saved me from much pain :)

  • @Silverback1969MoonLandingLies

    Thank you, I like the USB cable because it's easy for people with close to no computer knowledge.

  • @mr.snorty2958
    @mr.snorty2958 5 років тому +11

    OMG you are the best thank you for the help! 🤙🤟🤝👍

  • @dpastuck8238
    @dpastuck8238 Рік тому

    Just needed to be told to get the right cable. Simple fix but could not find it anywhere else. Works now. Thanks

  • @dreadlover
    @dreadlover 5 років тому +5

    Thank you so much. Getting a new phone (one with actual GB's lol) and wanted to save the photos before this phone is shut down. 🤗

  • @GraemePayne1967Marine
    @GraemePayne1967Marine 11 місяців тому

    Good refresher, although a fast-paced presentation for my old, slow brain.
    And USB is ABSOLUTELY still a useful way to move data between devices. I have been using USB data transfer data for at least a couple of decades and have no plans to stop anytime soon.

  • @sufi45879
    @sufi45879 5 років тому +13

    You're talking WAY too fast and I can't see the tiny fonts, sorry but I'm not a computer Guru, and I got nothing out of it!

    • @HelpCloud
      @HelpCloud  5 років тому +5

      Watch our video on how to slow down a UA-cam video here! : ua-cam.com/video/Se9o-tQeZXw/v-deo.html

    • @baerares2743
      @baerares2743 4 роки тому +2

      Slow down the video then

  • @davidhoward8270
    @davidhoward8270 4 роки тому

    Just getting the correct USB cable solved my problem, I didn't know there where 2 sorts. Great bit of information, thanks.

  • @seqrid2796
    @seqrid2796 5 років тому +7

    Helpful Tutorial. :)

  • @brendaadams5946
    @brendaadams5946 3 роки тому +1

    I appreciate the help and info in your video. However, I had trouble following everything that was said since it was so fast, my senior ears and mind can't keep up. It would help very much if you could talk a bit slower. Using the cable definitely makes sense to me.

    • @HelpCloud
      @HelpCloud  3 роки тому

      Thank you for the feedback, here is a new video slowed down. Let me know if this one helps!
      ua-cam.com/video/ghfw1tQPSEs/v-deo.html

  • @karleea.6749
    @karleea.6749 3 роки тому

    Haa! finally found a video that speaks my language, easy to understand. Thanks mate. Cheers.

  • @sharonbrow8680
    @sharonbrow8680 5 років тому +3

    Yes, I think the USB is a viable option and here is why. USB provides its owner with control over data where predetermined systems fail.

  • @raven14810
    @raven14810 4 роки тому

    been days trying to figure out why I couldn't down load photos. you are a lifesaver thanks for the information

  • @flappymlg3607
    @flappymlg3607 5 років тому +5

    i love the fact that i can see every hair in your beard in 4k lol

  • @rb67mustang
    @rb67mustang 4 роки тому +1

    I'm still using Windows 7. I own lots of software and I will not be going to an App based Windows computer and have to pay all over again. My LG G Stylo can be connected by USB and I just click allow on the phone then the phone shows up in my computer. Then I just go into the phone and start the download of the photos videos I want to save. There are a few settings to make on the phone, but I'm not sure how to set up the LG Aristo 3+. Oh, I don't use the cloud either. I use external HD's instead.

  • @billcallahan9303
    @billcallahan9303 5 років тому +5

    You lost me at "Hello." Could you repeat everything after that?

    • @HelpCloud
      @HelpCloud  5 років тому

      You bet! Feel free to stop/start the video as needed.

    • @randmstrnger176
      @randmstrnger176 4 роки тому

      Lmao same

    • @Shahzad5814
      @Shahzad5814 4 роки тому +1

      I would have appreciated if the same tutorial was posted by a less hyper person. Could not understand as he was going so fast.

  • @mobiltec
    @mobiltec 3 роки тому

    OK I installed a 64gb SDcard into my BLU G5. How do I put photos and videos on it. So far they go into the internal memory. I don't know how to make sure that all videos and photos go on to the SD card. And when I plug it into the computer it says FOLDER EMPTY when I know that I have video and photos on the phone. The menu doesn't show me anything but G5 and this folder is empty....???? Can you help?

    • @HelpCloud
      @HelpCloud  3 роки тому

      In the Camera app, within the settings you will need to save the save location.

  • @ranganghulam5977
    @ranganghulam5977 5 років тому +4

    Oh my dear brother humbly it's too quick

    • @HelpCloud
      @HelpCloud  5 років тому

      Watch our video on how to slow down a UA-cam video here! : ua-cam.com/video/Se9o-tQeZXw/v-deo.html

  • @alyssa.3457
    @alyssa.3457 5 років тому

    When I went into my device, it had nothing in it.
    Edit: I saw another comment and I clicked the link you replied in it, it helped, thank you!

    • @HelpCloud
      @HelpCloud  5 років тому

      Awesome! We're so glad it helped :)

  • @nay282
    @nay282 Рік тому

    this was such a clear demo. you made it so easy for me. thank you so much!

  • @Mac-hadkaKhairulDaareyn.
    @Mac-hadkaKhairulDaareyn. 4 роки тому

    I've Faced Problems Finding Which Folder the Pictures Of My Phone Are Saved To.
    (DCIM) I Know Found It , Thanks To You.

  • @franwiseman4757
    @franwiseman4757 4 роки тому

    Thanks so much for this video. I wish I had watched it 90 minutes ago. I transferred data a lot of times before, but this time I didn't get any windows to come up automatically when I plugged in. Now I realize that I have the wrong cable. This cable is only good for charging.

  • @jackhols5765
    @jackhols5765 3 роки тому +1

    Thank Mate 👍!!!!!

  • @like2makethings
    @like2makethings 3 роки тому

    Thank you for sharing this. I transferred two years of photos by cutting and pasting to my computer. My computer shows them no longer in DCIM Camera but they are all still on my Samsung s8. Do I have manually delete them from my phone? Thank you.

    • @HelpCloud
      @HelpCloud  3 роки тому +1

      Yes, if you did a copy/paste you will need to manually delete them.

  • @tachometer-flac
    @tachometer-flac 2 роки тому

    Thanks was helpful!
    On my phone I have to click allow PC access.
    A little tip if anyone is having trouble.

  • @weaselsnipes5999
    @weaselsnipes5999 3 роки тому

    thank you i planning on making a second season of undead army
    keep up the good work

  • @beh4846
    @beh4846 4 роки тому +1

    Thank you! You answered my question right off the bat; I had the wrong kind of cable. Great video, and I'm sure I'll be referring to it again. Peace.

    • @HelpCloud
      @HelpCloud  4 роки тому

      Glad it helped out!

    • @dalenelson7161
      @dalenelson7161 2 роки тому

      How in the fk do you get the right cable i have tried three??

    • @beh4846
      @beh4846 2 роки тому

      @@dalenelson7161 I used a cable that came with one of my Samsung phones, an old one. I had been trying to use a charging cable; now I know.

  • @aaronlaluzerne6639
    @aaronlaluzerne6639 4 роки тому +1

    Can I also do this with an Sd card?

    • @HelpCloud
      @HelpCloud  4 роки тому

      Yup, if you have an SD card installed, same process.

  • @vernroach3413
    @vernroach3413 Рік тому

    All this time, I was cussing my phone and computer, while all this time, it was the cable not meant for the task...Thanks my friend.

  • @debbiewheatley9585
    @debbiewheatley9585 3 роки тому

    Do you have to use a USB transfer cord or can you just use regular charging cord?

    • @HelpCloud
      @HelpCloud  3 роки тому

      Most cables will do both! If it does not, you will need to try a different cable.

  • @stevenjackson2967
    @stevenjackson2967 4 роки тому +1

    Thank god an english speaker

  • @lisabrown9761
    @lisabrown9761 3 роки тому

    First I would like to thank you for making this video. And I also love your screensaver. I did hit the like button and subscribed as well. And Finally yes I do think USB is still viable. Thanks again! 😀

    • @HelpCloud
      @HelpCloud  3 роки тому

      Thanks for subbing! Glad you found something that would help out.

  • @LSax5631
    @LSax5631 4 роки тому

    Could I ask how you are projecting a background on your wall behind you?

  • @mjt11860
    @mjt11860 4 роки тому

    once i'm done, can i just unplug the cable or do i need to right click the phone icon & click ok to eject, etc, like i would a memory card to prevent corrupting the data?

    • @HelpCloud
      @HelpCloud  4 роки тому +1

      I have never once had an issue by not ejecting the phone first.

  • @serrecewinter8119
    @serrecewinter8119 3 роки тому

    thank you turns out to use the cord, that the company gave you, if it's a ZTE the install driver options comes on and choose transfer file 3rd one down

    • @HelpCloud
      @HelpCloud  3 роки тому

      Good to know!! Thanks!

  • @elmagnifiz
    @elmagnifiz 4 роки тому +1

    Thanks. tried for a while to do this unsuccessfully. Your video info. helped very much.

  • @lexyschuetze
    @lexyschuetze 4 роки тому

    Seriously been trying to do this for an hour!! Thank you 😁

  • @Idkbro3319
    @Idkbro3319 3 роки тому

    TYSM now my teacher can see my project

  • @TurtleMaster-qk8dt
    @TurtleMaster-qk8dt 4 роки тому

    Problem solved!!! I'm so glad I found you!

  • @igetmadefunof2437
    @igetmadefunof2437 3 роки тому +1

    Thank you, earned a new sub

  • @jonbaxter2254
    @jonbaxter2254 3 роки тому

    Lifesaver, helped me with a job hunt

  • @Japuckle
    @Japuckle 3 роки тому +1

    Thank you dude, ur a real ligesaver

  • @zacharybush3979
    @zacharybush3979 2 роки тому

    Thank you so much for posting this. It really helped!

  • @kell2520
    @kell2520 4 роки тому

    Hello, came across your video. I had a samsung s-6 and after I downloaded my picture to computer I would hit delete which deleted pictures from phone also which was great. Didn't have to remember which pictures I already downloaded. My Samsung S-8 will not do that feature anymore ! Will delete from running program but not from phone, so I have to manual delete pictures from my phone. Any suggestions? Thanks......

    • @HelpCloud
      @HelpCloud  4 роки тому

      After you copy all of you photos, you can select all of them on from the phone folder and delete that way as well.

    • @kell2520
      @kell2520 4 роки тому

      HelpCloud got ya, thanks. Still can’t do it the old way, oh well..

  • @mobiltec
    @mobiltec 3 роки тому

    Mine doesn't do that. I get an empty folder that says G5. I have a BLU G5 phone. I have photos stored on it but nothing comes up. So I can't get past the first step.

    • @HelpCloud
      @HelpCloud  3 роки тому

      Do you have a memory card installed?

    • @mobiltec
      @mobiltec 3 роки тому

      @@HelpCloud Not that I know of. It's my first "smart" phone.

    • @HelpCloud
      @HelpCloud  3 роки тому

      I would look into the details of a photo and see where it is storing it.

    • @mobiltec
      @mobiltec 3 роки тому

      @@HelpCloud I have no idea how to do that. It came with NO instructions at all. Took me a few hours just to figure out how to turn it on.

    • @HelpCloud
      @HelpCloud  3 роки тому

      Try this article out and see if it can get you in the right direction
      www.gadgetsnow.com/how-to/how-to-know-the-location-of-the-photo-taken-using-from-our-smartphone/articleshow/65152274.cms

  • @luminous6969
    @luminous6969 2 роки тому

    2:31 When I click it, it just says this folder is empty, what then?

    • @HelpCloud
      @HelpCloud  2 роки тому

      Is the phone unlocked?

    • @luminous6969
      @luminous6969 2 роки тому

      @@HelpCloud I went into the USB settings menu like you mentioned in your other video and that worked, I just didn't go back and delete this comment haha.

  • @joselymleon8092
    @joselymleon8092 4 роки тому

    THANK YOU SO MUCH I'VE BEEN STRUGGLING FOR LIKE 2 HOURS NOW OMGG YOU'RE A GOD

  • @terris.7428
    @terris.7428 5 років тому +1

    Thank you for the helpful video. It's just the information that I was looking for.

  • @ARogers
    @ARogers 2 роки тому

    If anyone is struggling to move photos using a flash drive (dual drive) being recognized (pixel wants you to format it) I have a free solution but it takes a little work:
    1. Copy the memory stick to your computer.
    2. Insert memory stick into pixel and format it.
    3. Copy all the data back onto the memory stick from the computer.
    4. Now when you insert into the pixel everything on the card will read okay. In my experience using the app memory zone (free) also helps you with view your media and move it around/transfer it easily but not necessary if you don't want to. You can use the factory app "files" instead.

    • @HelpCloud
      @HelpCloud  2 роки тому

      Thanks for the additional info!

  • @dragonsxshadow
    @dragonsxshadow 4 роки тому

    Oh that background is nice at the start of your video do you have a link to that pic plz ?

    • @HelpCloud
      @HelpCloud  4 роки тому

      That background is one that I photographed.

  • @grandmamaonline1706
    @grandmamaonline1706 4 роки тому

    How do I get them to move over the computer in full resolution? I know I did it before, because I have one that I moved before that's much bigger than it arrived when it moved over with a bunch of others today. I want them full resolution? What do I need to do differently?
    When someone texts me a photo, should I "Save to phone" to get it to be one of the ones I can move over? Or is that reducing the resolution?

  • @pennycoleman9908
    @pennycoleman9908 5 років тому +1

    Very Helpful... Thank you! Yes USB Cable is important. You never know!!!

    • @HelpCloud
      @HelpCloud  5 років тому

      USB cable can make or break it!

  • @Snowbrolol
    @Snowbrolol 4 роки тому +2

    Nice and easy explanation , thank you.

  • @joyreinhardt7621
    @joyreinhardt7621 2 роки тому

    Thx, I now have something to go on ! My son tried to teach me a number of years ago, but it was too much for me, at that time !

  • @aoba7453
    @aoba7453 4 роки тому

    I have to get this for school thank you!!!!!!

  • @j.summey604
    @j.summey604 5 років тому +1

    When I go to google photos it only shows the last set of pics and vids. I need to find a vid I did months ago. I saw it a couple of weeks ago somehow but now I can't. (android lg lucky) I want to transfer that vid but I can't find it. I'm using a usb cable going to a desktop pc with Win 10 pro.

    • @HelpCloud
      @HelpCloud  5 років тому

      Hi J., it's hard to say what the issue is without taking a look. We do have a service for such things and if you're located in the U.S. then you can read about HelpCloud Technician by-the-hour here: www.helpcloud.com/insight/technician-by-the-hour/
      Fill out the form here if you want help: ask.helpcloud.com/get-mobile-help/
      Or call 1-800-774-2740.
      We'd love to see if we can help. Remember, you don't pay if we can't resolve the issue.

  • @bludolfin53
    @bludolfin53 Рік тому

    hi, i thought this video would help me, but instead i'm more confused. I had visited your other video where you speak much slower and got the gist of it. But now I would like to know how to transfer from my Android phone to , i guess you would call it a portable usb or "scan disk" . anyhoo, my pictures are in this google thing or place, I can click on the pictures, but how do i make the transfer???? Please help me and if you please , can talk a bit slower. I had a head rush trying to keep up with you. thank you very much.

  • @erazed9482
    @erazed9482 5 років тому +2

    thx really good video helped me with a school project

  • @warrior_ariyan5388
    @warrior_ariyan5388 2 роки тому +1

    MAN YOU ARE AN ALL OUT LIFE SAVER
    YOU SAVED MY MENTAL HEALTH MY TIME
    I HAVE BEEN TRYING TO DO THIS FOR HOURS
    BECAUSE OF YOU I GOT ALL MY VIDEOS AND PICTURES
    SUBSCRIBE TO THIS GUY AND LIKE HIM

    • @HelpCloud
      @HelpCloud  2 роки тому

      Good deal! Losing photos and videos is awful. Lost 2 TB of them once.....

  • @sarahpettyYTSUX
    @sarahpettyYTSUX 4 роки тому

    When I plug in my usb from Droid to pc I do get notification noise but when I goto Explore PC I do not see my phone... pull down menu nothing is there.... I do see it in the USB devices next to the time on the lower right... but that's it... I'm thinking I need an app to transfer pics to my pc...

    • @HelpCloud
      @HelpCloud  4 роки тому

      Is the phone unlocked when plugged into the computer?

  • @estrellacastaneda4527
    @estrellacastaneda4527 3 роки тому

    OMG thank you sooo much for this video I've been struggling really bad with trying to figure out on how to do this

  • @kimkreate
    @kimkreate 3 роки тому

    thank you sooooo much! this was very very helpful!! :)

  • @voldemog
    @voldemog 3 роки тому

    if i cut and paste it, itll free up space (on my phone) right?

    • @HelpCloud
      @HelpCloud  3 роки тому

      Correct! Cut and paste will remove the file from the phone and place it on the other machine.

    • @like2makethings
      @like2makethings 3 роки тому

      @@HelpCloud I did cut and paste and all the pics are still on my phone. I shut off the phone and restarted and they are still there.

  • @ahs8993
    @ahs8993 3 роки тому +1

    So incredibly helpful. Thank you!