Hi there! I have a sumsung combo machine, could you please tell me if it’s normal or not.... every time I about to start to wash 1) close the drum door 2)close the detergent (little door) and then push the button START , it always says that my softener and detergent is low and I have to refill it meanwhile it’s so so full, it disappears only if I pull out and push it in again(little door). + I have the filling that it doesn’t take the dose of both liquids cause after 10-15 washings the 2 tubes are still full. Please advise, thank you.
Hello, Thank you for question. I suspected clogged detergent valves. Please: 1. Open and pull off drawer 2. Open cap and remove rest of detergent in box 3. Use brush to clean valve in detergent drawer and inside housing drawer 4. Assembly in reverse way, make sure that all of settings are correct Hope my advices can help you Let me know after cleaning Kind regards
Hi there! I have a sumsung combo machine, could you please tell me if it’s normal or not.... every time I about to start to wash 1) close the drum door 2)close the detergent (little door) and then push the button START , it always says that my softener and detergent is low and I have to refill it meanwhile it’s so so full, it disappears only if I pull out and push it in again(little door).
+ I have the filling that it doesn’t take the dose of both liquids cause after 10-15 washings the 2 tubes are still full. Please advise, thank you.
Hello,
Thank you for question.
I suspected clogged detergent valves.
Please:
1. Open and pull off drawer
2. Open cap and remove rest of detergent in box
3. Use brush to clean valve in detergent drawer and inside housing drawer
4. Assembly in reverse way, make sure that all of settings are correct
Hope my advices can help you
Let me know after cleaning
Kind regards
It also means cycle is finished because of the timer