How fix an unbalanced load on Samsung active jet washing machine
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- Опубліковано 20 жов 2023
- Changing the suspension rods and springs in my Samsung washer to keep it from having an unbalanced load.
I am not an affiliate but here is the link to the suspension rods that I used.
www.amazon.com/DC97-16350K-DC...
I am a 75 year old woman with the Samsung washing machine going unbalanced all the time after 3 years. I watched your video and ordered suspension rods from Amazon which came today. Following your amazing video I was able to repair machine on my own and it works great. Thank you for your video😊
Glad I could help.
When I heard you say "hateful Samsung washing machine," I knew I had found the right video. Replaced the suspension rods last night and it spun a whole load of sweaters without banging itself to death. Much appreciated!
Glad I could you fix that hateful machine.
Yep 😂😂
I been having the same issue but never worries to look for the problem lol.. now someone knw where can I get those springs?
@@gordobalta2614 Linked in the description! How have you liked this washer? My wife saw it at Costco, we're in the market and would love an unbiased opinion. Is it worth $479?
Where do you source the springs?
I laughed at the hateful Samsung beginning, because that is exactly how I felt about this washer. I watched it twice, ordered the parts, and followed it again as I undertook the repairs. In less than an hour, this 60 year old grandmother had everything fixed, and a load of laundry was spinning properly for maybe the first time ever! I also noticed that the water level in the machine seemed to be a bit higher, and the clothes were moving around like they should, whereas before, it never seemed to have enough water in the machine during the wash cycle. I can't thank you enough. Oh, and your helper is utterly adorable!!
Thank you so much, I’m glad I could help. I always try to include the kids in everything so they can learn just in case.
**Pro tip**
If you get the sticky stuff on your hands, try to get the majority off and then pour some oil in polyurethane gloves and massage. You'll be sticky free with soft hands.
I successfully fixed the bane of my existence for the second time today. Last time was in July of 2023. My washer is 3.5 years old. I bought the recommended springs, which were different from my last replacement.This video was much more helpful, the last one did not mention the back panel and rewrapping the water line. Thank you, very easy instructions.
Glad I could help. I do hate that sticky grease but I guess it's necessary.
My washer is only 3 years old and had this problem. I was worried I would have to spend a ton on appliance repair, but I was able to use your video to fix it myself for the price of the rods only from amazon. Thanks so much. Your video was so easy to follow for a beginner. I've never repaired any kind of appliance like this and I fixed it in less than an hour! I've already done a ton of loads of laundry today to catch up on the piles that built up while it was broken. No unbalancing problems at all. Thanks again! Great video!
That is awesome!!!! Glad I could help.
Impossible, 30 mins to fix
My wife and I just fixed our nearly three-year-old Samsung washer by replacing the suspension rods with the help of your video (“.:. in sickness and in health, with washers and with driers…”). We just tested it with a load of towels and it’s working great. Thanks!
Awesome!!!! Glad I was able to help.
THANK YOU , You have saved my sanity. I just did this fixed and ran the drum recalibration and everything works perfect. Thank you so much. I was ready to throw this thing in the garbage dump .
Oh I'm still ready to throw mine away. But glad I could help.
Thank you for saving me 300+ on having a repairman come out. Everything took less than an hour. Just washed a big load of laundry and it spins like it did when I first got it. I appreciate your work! I'll never buy another Samsung appliance again.
Oh I’m also done with Samsung.
Man, you just saved me 380 dollars. Thank you so much! Didn’t realize it was this simple.
That’s awesome!!! That’s a lot money saved.
Thank you so much!!! My daughter and I were able to replace all 4 of the shocks without screaming, yelling or crying ❤❤❤❤❤
Wow!!!!! The biggest win is doing it without screaming and yelling.
Omg saved so much money by watching your video first, ordered the same parts on Amazon and rewatched your video to follow step by step and did it myself.
Awesome, glad I could save you some money.
Two thumbs way up Chris & daddy's lil helper! Our washer gave up after teenager started doing her monthly laundry all at once. Your video is so simple to follow and saved us the Benjamin's. I added gloves to this job as those rods are super gooey and picked up white lithium grease from local hardware store. Thanks bunch.
Awesome glad we could help. Those rods are very sticky/greasy, if you listen carefully at certain spots you can hear me rubbing my hands together to get that mess off.
Watched several other videos and then came across yours. Spot on brother!! Excellent video and breakdown of the steps involved. I’m certainly no repairman but in less than an hour I’m washing clothes again. Thank you!!!
That’s awesome, so glad I could help.
This is an excellent tutorial! I replaced my suspension rods in about 30 minutes, and this solved my out of balance problem. I tested this repair with a very large of mixed heavier items, and it worked perfectly!
That’s awesome, I’m glad I was able to help.
Thanks so much 😊 The manual doesn’t even talk about those springs! Just talk about leveling the machine from the floor 😊Thanks again 🎉
Glad, I could help.
THANK YOU for making this video! Our washer couldn’t handle any weight without becoming unbalanced and I was stressing. I ordered the rods that you used and my husband (who is also a nurse lol) installed and now our washer works again! I’m grateful.
You are welcome, I’m glad I could help.
This saved me around $450. I bought the $45 parts on Amazon as the original parts cost quite a bit more. It took me about 45 minutes to install and it works like new. The rods were stuck in with some glue, so I had to use a pliers to hold them and pull them out. Overall easy. I do have an extra screw, but I'll figure that out later.
Glad I could help. Don’t worry about that screw they always give you extras.
Omg! My washing machine has been the thorn in my side until I watched your video! Thanks for the thorough step by step on replacing the springs! My washing machine is back to it’s normal self❤
That’s awesome, glad you got it fixed and glad I was able to help.
Thank you for saving me so much money and frustration! Just ran a load of laundry with no issues! What a lifesaver you are!!!
That’s awesome, I do love saving money
🎉🎉🎉 SIR! Let me honestly say thank you!!!!! I watch this video about 15 times just to make sure that I wasn't going to do it wrong and I ordered the parts and it took me about an hour and I nearly cried and that rear right corner with the water lines but with your video I got them all changed out and I guess like everyone else my first Lotus towels. GOD BLESS YOU SIR!!!!!
That’s awesome, I’m always glad to help.
Thanks for the video. Needed this. Struts came in from Amazon in 2 days. Got home from work today. Done in about 15 minutes. Leveled machine and calibrated it. Then tried it out. No more Ur message, no more stopping and rebalancing cloths. Had called service center a while back. $100 to come out and check it then go from there. Thanks again
Awesome, glad I was able to help and save you some money.
Thank you and your little helper so much! I was able to do this and now my machine is working! Saved me not only money but from a further headaches
Always glad to help.
Thanks so much for this. It worked like a charm. There was a period of time when ours was unstable on its feet, and I’m pretty sure that led to uneven wear on the springs. Since I replaced the rods, it seems better than it was brand new.
Glad I could help. Not sure if it being unstable did it or if these are just terrible machines.
@@ChrisThedudenurseYes. I may just have been being nice to Samsung, but I’m glad it’s working now.
I add my thanks to that of my husband. You did a great job of walking me through the process. Also, thanks to the sweet baloney-eating baby for demonstrating that regular people can do this under less-than-ideal circumstances with normal household distractions.
Glad you enjoyed it. It is definitely the battle trying to fix things with helpers sometimes.
Thanks so much for the instructional video. My washer had the same issue. Now is working 100%
Awesome!
Thank you for the tutorial! My washer broke right before my wife and I had our first kiddo and boy did that suck! I ordered the parts and fixed it as soon as we got home from the hospital in probably less than 45 minutes! You rock!
That’s awesome, glad I can help. As a dad of older kids I can tell you that you’ll want as little stressors as possible for those 1st few years.
Thank you for posting the link to get the parts in a previous reply. I'm going to try this as soon as they come in. If it doesn't work, I think I'll just get a new washer. Of course, our warranty ran out a year and a half ago. The machine is less than 5 years old.
Yeah sounds about right. I think my unit is around 4-5 years old too.
Your video is so wonderfully detailed that it made the rapair easy. Thank you for taking the time to show each step. Our washer is only 3 years old and was a pain because of this issue. Your little girl is a cute addition to the video as well. Thank you for saving me a lot of money!
Thank you so much, I'm glad I could help. I do try to include my girls in my repairs to help them learn.
Thank you so much! We just had someone come look at our washer and wanted to charge $500 for parts and labor! We’ve ordered the parts.
Awesome, glad I could help
You’re a great dad! Kept your cool with the distraction.
Thank you, that's just a regular day at my house.
@christhedudenurse see my comment
Awesome video! Exactly what my problem is. So now I can stop trying to balance the washer. Thank you Chris!
Hey glad I could help
Thank you!!!! My Dad was able to fix ours by watching your video☺️
Glad I could help.
Thank you so much for this video! Super helpful and easy to follow along with. In about 45 minutes of fixing this I was able to fix the washer and get my wife to stop yelling at it every time it goes off balance 🤣
Oh I’m yelling too when this thing goes out of balance. I truly hate this washer.
Best video ever! Thank you for guiding me through fixing my washer! Easiest and cheapest fix ever!!! Don’t stop being a helping hand. If I need help I’ll review your videos first!
Thank you so much. I'm glad I was able to help.
I have the WA54R7200AW and it does the same damn thing. It’s making life so hard. So happy to finally find this video. About to follow it exactly and hopefully resolve my problems.
I hope it fixes it as well. It is truly aggravating
Excellent video and breakdown. Thank you so much! I can finally wash clothing without worrying about my washer banging itself. Much appreciated !
Glad I could help
I used your video today to fix my hateful Samsung. It works like new and only took me about 30 minutes. Thank you!
Awesome I’m glad I could help
After listening to me gripe for weeks, hubby said just buy a new washer! I'm soooo happy to have found your video. I figured, "what's the worst that can happen?" One hour and $40 later it is working as it should! Thank you, thank you, thank you!!!!!! BTW I'm a 60 yo woman and to say I'm handy would be a gross overstatement. Now...what to do with all that money I saved 🤔
Not sure what to do with your money, but glad I could help
Thank you so much for your video. It helped us tremendously and now our washer is working perfectly.
That’s awesome, glad I could help.
Worked for me. Took me about an hour and change but first test run after with towels worked perfectly. Thanks for sharing.
Awesome!
Thank you sooooo much...this helped me and saved money. Since doing this, my washer works perfectly with no unbalance issues.
Glad I could help
For those with the dark gray machine, there are a couple of screws for the top hidden under rubber bumpers in the front of the machine. Great video! I loved your helpers.
Thank you, they are the best.
This video helped me fix my washing machine. Happy family. Thanks a ton!
Awesome glad I could help
Quick and easy, thanks for the Video. I'm back in business!
Awesome! Glad I could help.
Exact same problem my Samsung is having , I'm glad I saw your video to know at least what the problem is now . Thx
Glad I could help.
Thanks brother you turned a 3 hour job into 30 minutes 😊
That’s always good, glad I could help.
Great video, every other one does not show how to disconnect the wires. took your advice and fixed mine in less than an hr. This saved me hundreds of dollars.
That is awesome! Glad I could help.
Hey brother your video help me immensely, thank you for it. I just finished making the replacement myself and put this washer back to work.
God bless you and your lil helper!
Thanks again!
Hey man glad I could help. Just know mine only lasted about before it went bad again
Thanks for the video. I was about ready to buy a new washing machine, but figured I’d give this a try since it was only five years old. The UB error code was such a thorn in our side and we do lots of laundry with our active kids. Very easy to follow and after five loads seems OK. Thank you.
P.S-that black stuff is hard to get off, wear gloves ha ha
Glad I could help…… if you listen closely you can hear me rubbing my hands together often to try to get that grease off, that’s probably the worst part.
Thanks for the help. Today, Feb, 12, 2024 I received the partes and got the job done. I ordered the parts at Walmart on line, way cheaper and good quality.
Nice, cheaper for the same thing is good
Same issue and knocked this out in 90min with the wife, thanks to your video. Much appreciated and works great now!
Awesome!!!! Glad I could help.
... i did mine before this video existed....... i needed this video ... hate this washing machine but thanks for the video..... wrapping the water line around the suspension is needed for sure... learned hard way 😢
Sorry about the hard lesson.
Great video. I ordered the parts on Amazon and got it fixed all by myself. Thanks!
That’s awesome!!!! Glad I could help.
Wow. Great video I watch many that were similar but yours was specific to my model and saved me a ton of time and frustration.
By watching this first I did the complete repair in 30 mins. Thank you.
That's awesome! Glad I was able to help.
Used this video to replace my suspension rods on wa50r5400 . Spot on , works great. 👍👍👍.
Nice, glad I could help.
Thank you so much for this video, I live with my mother-in-law and we have this exact same washer. The washer can't wash pretty much anything without banging around and shutting off. It also throws the Ur codes. All I have to do now is convince her to let me fix it, which will be the hardest part of the process, LOL!
Yeah, talking her into it is going to be the hardest part.
What an absolute shame that a 2 year old machine does this. We have one that is 2 years old with very little use and started doing this. LAST Samsung for sure. We replaced our flawless GE top load as it was looking dated after 30 "flawless" years. LOL. What a mistake with this JUNK replacement. Thanks for the video. :)
Oh I can completely relate, we replaced a perfectly good machine for this one for the bigger size. I should have just kept washing more loads.
Same
I know I sound like a broken record but thank you, thank you, thank you!! Our 3 year old washer was throwing the same error codes and I was so furious so I turned to UA-cam and found your video! My husband and I were able to fix it in about an hour! We are so grateful. My husband said that dude needs to make more videos cause he’s freaking amazing! Thank you again from saving us from a repairman and/or a new washer!
Thank you, Glad I could help.
Same problem!!! Where can you buy or get the parts needed to fix the problem?
Where did you get the parts?
@@cliffcallahan7533 we ordered them from Amazon. He linked them in the video. They were like $45.
@@ediesquylobaina6044 we ordered them from Amazon. He linked them in his video. They were about $45.
My suspension rods will be here tomorrow. Thanks for the video
Glad I could help
@@ChrisThedudenurse when I change my struts I didn't get the same ones you got but it's still errors out so I'm going to try maybe get the ones you have I have a different serial number model number than you
Chris, this did wonderfully for my home's washer. Thank you for the recommendation on the aftermarket rods.
Glad I could help. Also glad the link worked, it changes from time to time.
Thank you so much! Incredibly easy to follow, we ordered the parts on Amazon & it was an easy fix.
So glad I could help.
Thank you so much, now you’re one of my best friends, God bless you!!!
Awesome!!!! I’m just glad I could help.
Thank you for doing this video! I was able to use it to get mine done and it works awesome and obviously saved some service money. Again thanks for taking the time to do so and your daughter is adorable.
Awesome! Glad I could help.
Hey brotha. Thanks so much. I did one step at a time just like you did. Works like it’s new again!!!
That is awesome!!!!
Thank you very much, I followed your directions and I was able to fix my Samsung Washing Machine.
Awesome! Glad I could help.
Thank you for making this great video. It helped me get my washing machine working great again.
Glad I could help
Running my first load after replacing the rods. Fingers crossed. Thanks you for the help. I've got the exact same machine. I hope you daughter had a good birthday!
I hope everything goes smoothly
We had ours replaced it worked fine for a couple weeks then it’s back to unbalanced loads. It’s a piece of 💩!
Finally have a solution to my wife's frustration with our Samsung washer. Cant believe Samsung product is so garbage and they dont have a fix for this free of charge. Only had this for almost 2.5 years now. Anyways, Thanks for the step by step instructions
You are welcome. I’d only had mine for 3 years when it started acting up too.
Just did mine; your video made it a breeze. Only difference was my rods had this incredibly greasy sticky grey glue at the top of each piston -- I needed Goo be Gone to get rid of it. Nasty stuff. But everything was done in ~45 minutes. Thanks a ton!
You removed it from the new ones or the old ones? Mine had that same grease and I kept getting all over my hands. I left it on the new ones and did my best to not touch it.
@@ChrisThedudenurse Hey Chris; it was all over the old (OEM) ones that came with it. New ones didn't have it. But there was enough residual in the slots that it should be fine to cover the new ones.
Thank you so much , I just followed your video and my machine is working great now.
That's awesome. Glad I could help.
Thanks! Absolutely helpful video.
Thank you so much!!!! Glad I could help.
Thank you for you video! It was really helpful I did this today and still have the problem I don’t know what to do anymore
Did you calibrate it after you were done?
How to calibrate a Samsung top loader washing machine
ua-cam.com/users/shortsFYj8li0Mhg0?feature=share
@@ChrisThedudenurse oh no! I didn’t! Perfect I will do that thank you so much!! You just save me 500$ some was going to charge me so I did it my self with your video 🙌🏻
@@gioenlacocina I hope it all works out and you don’t have to do anymore work to it.
Great video, got my washer fixed less then 30 minutes. Thank u, I also had my lil helper 😊lol thank you
Awesome glad we could help
Wow Chris, I wish I’m handy as you. My washer made a lot of sound and I searched and it’s the bearing that holds the drum. There’s also smell of smoke too coz it burns the rubber inside already. My washer was front load. It’s an older washer (2007). Since the tutorial on UA-cam is very taxing (coz I have to take everything out), I just bought a new washer, and I wanted the dryer to be the same, so I bought a new dryer too (and sold the old one).
Thank you, I'm not sure why but taking things apart just comes natural to me for some reason. Man I hate you had to replace the washer, those jokers aren't cheap.
Thank you so much you saved me some $$$ I highly recommend wearing rubber gloves!
Definitely need the gloves
Been having progressively worse issues with mine for the last few months. Finally had it a couple days ago and found your video. Bought the new rods on Amazon and they just arrived. Took me less than 15 minutes to swap them out. Hopefully this does the trick.
Hopefully so. Mine only lasted about 7 months though….. time to do it again!
Thanks for the video. I just fixed my washer.
Awesome! Glad I could help.
Thanks man! Great video. Super helpful.
Hey, glad I could help!
Thank you was able to it in 20 minutes, extremely easy
You are welcome
The matching dryer has a glass door to see through and watch the clothes in the dryer tumble clockwise or counter-clockwise.
Man !!
I just replaced mine !!
Thanks for this !
In the process of washing now !!
So far so good ! 😅
Thanks for the video
Saved me some money !
Glad I could help, hopefully it’ll keep working for months 😩 to come.
Update it’s still doing it 😢
But I ran a spin cycle for 17 min with no issues ..
Empty of course ..
Some other video said to do that ..
Next might re take it apart make sure the springs are on there good 😩
@@Suicida__ did you calibrate the machine at any time?
Im playing through the whole video just because of your username.
You did this on hard mode taking everything completely apart 😂. Youre less likely to break off a wire your way, but you doubled your time. I like your approach though! Everything is figure-out-able!
Well safety and figure out able is my goal, so it seem that I did good.
Man it worked like a charm brother. Appreciate the video 💪🏾💯
Awesome glad I could help
Yep, that's my washer, and that's my problem, soon to be solved! Thanks!
Yes they are terrible machines
Thank you for this video! My husband and I had it done in under an hour! The back two rods were completely broken. We have had problems for a year or so. Mine is older than yours, but the instructions worked the same! Thank you! ❤
Hey glad I could help, sucks that they break so easily though.
Bro you are awesome!! Got my wife thinking I'm a genius.. lol little do she know I had some help 😂 thanks so much my guy 😎🙏
Awesome!!!! Not a bad little trick.
Thank you for this video. You saved us $400
Awesome! That’s some serious savings.
May I ask where to buy this part and what is the English name of the part? thank you
Great video. Just got finished changing out my suspension rods with the help of your wonderful video. However, it did not fix my problem 😅
Well glad I could help but I hate that it didn’t fix your issue.
@@ChrisThedudenurse Spoke too soon. It balanced out after the test load and works now. Thank you so much for your video. 🙏
@@nicholesmith_exprealty awesome, hopefully it keeps on
@@nicholesmith_exprealty You need to have it auto-calibrate. I don't know the code, but you can look it up. And, it'll help fix the UE code.
Hello Chris. This is Cathy. One of the other things that you should also learn to do about your washing machine besides just changing the old suspension rods and the springs of your washing machine is to make sure that you also wash more that just one thing at each time of you washing machine while you are having some issues with your septic tank.
Noted, Thank you.
Thank you so much for this video. With all the comments I knew this was our washers problem. Couldn’t have been more excited to do laundry.
Glad I could help
Thank you so much your video was the best, it helped me out alot.
Glad I could help.
Thank you, I had tried this and didn’t do anything. We tried again (just now) it worked.. but didnt solve the issue.. now drilling two more holes to see if that helps, if not.. we’re done and just gonna buy a new machine. Appreciate your help!
Glad I could help, I also still hate my machine too
Just fyi, the holes in the underside of the barrel did seem to work!! So there’s always that last ditch trick!
@shelleygaris5547 what holes? I have tried the replacement in this video and it didn't fix my issue-
@@user-kr7hm9ru1d we had to drill multiple holes on the underside of the lip of our washer tub. We drilled about 6-8 holes straight up all the way around evenly. Water poured out. It’s not perfect and we still have to make sure we don’t overload it, but it really did fix a majority of the issues.
Saved me a bunch amazing video 🙏🏽🙏🏽🙏🏽
Awesome!
Thanks for your help I really appreciate 🎉🎉🎉
You are welcome
Nice this videos helped my family almost wanted to buy a new one😅😅
Oh I still want to buy a new one
Great video. I used it to change mine.
Awesome!!!
The green wires are ground wires. There are two types of grounding… system and equipment. Those are equipment grounds in case anything metal becomes energized. Especially dealing with water. It’s a fail safe
Yeah water and electricity tent to not be friends.
I love the hawhoooh sound you make when something sounds like it snaps lol
2:53 and 5:43 for example. Makes me feel like im learning from a neighbor or something
Oh I'm defiantly no professional.
Very good video,Super on information!
Glad I could help.
Great video. Thanks for the help
You are welcome, glad I could help