How fix an unbalanced load on Samsung active jet washing machine

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  • Опубліковано 25 січ 2025
  • Changing the suspension rods and springs in my Samsung washer to keep it from having an unbalanced load.
    I am not an affiliate but here is the link to the suspension rods that I used.
    www.amazon.com...

КОМЕНТАРІ • 1 тис.

  • @zeedeewilson
    @zeedeewilson Рік тому +221

    When I heard you say "hateful Samsung washing machine," I knew I had found the right video. Replaced the suspension rods last night and it spun a whole load of sweaters without banging itself to death. Much appreciated!

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +8

      Glad I could you fix that hateful machine.

    • @puresoulg
      @puresoulg 10 місяців тому +2

      Yep 😂😂

    • @gordobalta2614
      @gordobalta2614 8 місяців тому +5

      I been having the same issue but never worries to look for the problem lol.. now someone knw where can I get those springs?

    • @markwatson8188
      @markwatson8188 8 місяців тому

      @@gordobalta2614 Linked in the description! How have you liked this washer? My wife saw it at Costco, we're in the market and would love an unbiased opinion. Is it worth $479?

    • @sockeyeboy
      @sockeyeboy 7 місяців тому +1

      Where do you source the springs?

  • @mariemartin1703
    @mariemartin1703 Рік тому +88

    I laughed at the hateful Samsung beginning, because that is exactly how I felt about this washer. I watched it twice, ordered the parts, and followed it again as I undertook the repairs. In less than an hour, this 60 year old grandmother had everything fixed, and a load of laundry was spinning properly for maybe the first time ever! I also noticed that the water level in the machine seemed to be a bit higher, and the clothes were moving around like they should, whereas before, it never seemed to have enough water in the machine during the wash cycle. I can't thank you enough. Oh, and your helper is utterly adorable!!

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +4

      Thank you so much, I’m glad I could help. I always try to include the kids in everything so they can learn just in case.

  • @ohyouknowme
    @ohyouknowme 11 місяців тому +46

    My washer is only 3 years old and had this problem. I was worried I would have to spend a ton on appliance repair, but I was able to use your video to fix it myself for the price of the rods only from amazon. Thanks so much. Your video was so easy to follow for a beginner. I've never repaired any kind of appliance like this and I fixed it in less than an hour! I've already done a ton of loads of laundry today to catch up on the piles that built up while it was broken. No unbalancing problems at all. Thanks again! Great video!

    • @ChrisThedudenurse
      @ChrisThedudenurse  11 місяців тому +3

      That is awesome!!!! Glad I could help.

    • @danysperez-carrillo6630
      @danysperez-carrillo6630 10 місяців тому

      Impossible, 30 mins to fix

    • @loriwharton7381
      @loriwharton7381 6 місяців тому

      What kind of rod did you get?

    • @gustavoalberto1920
      @gustavoalberto1920 5 місяців тому

      Same here thank you for taking the initiative to make the video and post it, you saved me a lot of money and fir that thank you and you get a like

  • @margiemulligan5800
    @margiemulligan5800 7 місяців тому +82

    I am a 75 year old woman with the Samsung washing machine going unbalanced all the time after 3 years. I watched your video and ordered suspension rods from Amazon which came today. Following your amazing video I was able to repair machine on my own and it works great. Thank you for your video😊

    • @ChrisThedudenurse
      @ChrisThedudenurse  7 місяців тому +7

      Glad I could help.

    • @0311-B
      @0311-B 4 місяці тому +1

      I ordered new rods from Amazon, they worked great at first. 8 months later the machine is back to unbalancing again.

    • @PROBESTGAMER2020
      @PROBESTGAMER2020 4 місяці тому

      I like you comment

    • @hberrysc3517
      @hberrysc3517 3 місяці тому

      Does it still work?

    • @BADMANRICHY
      @BADMANRICHY 3 місяці тому +2

      ive seen not to buy from amazon for rods is there anyone where else where we can get reliable rods?

  • @JenPapai
    @JenPapai 9 місяців тому +10

    I used your video today to fix my hateful Samsung. It works like new and only took me about 30 minutes. Thank you!

    • @ChrisThedudenurse
      @ChrisThedudenurse  9 місяців тому +3

      Awesome I’m glad I could help

    • @teeeejaay89
      @teeeejaay89 4 місяці тому

      How is it holding up? Did you use oem parts ?

    • @BizScaleSystems
      @BizScaleSystems 10 днів тому

      ​@@teeeejaay89Try "Choice Made" rods. The originals are never readily available, and they are about 100 bucks a rod. Vs less than 100 for a working set of 4

  • @jelonebxart
    @jelonebxart 9 місяців тому +15

    Thanks so much 😊 The manual doesn’t even talk about those springs! Just talk about leveling the machine from the floor 😊Thanks again 🎉

    • @ChrisThedudenurse
      @ChrisThedudenurse  9 місяців тому +2

      Glad, I could help.

    • @JeffMTX
      @JeffMTX 2 місяці тому

      "Manuals" are crap. They have 30 pages of "safety" garbage for idiots, and 5 pages of how to unbox the appliance.

  • @konradhof7318
    @konradhof7318 Рік тому +25

    My wife and I just fixed our nearly three-year-old Samsung washer by replacing the suspension rods with the help of your video (“.:. in sickness and in health, with washers and with driers…”). We just tested it with a load of towels and it’s working great. Thanks!

  • @AnelDimas
    @AnelDimas 4 дні тому +1

    This was a great tutorial, I’m a 52 yr female, my washer had the same issue, seen your tutorial and ordered the parts through your link, was able to fix with no issues, washer is working great, thank you

  • @ohheyitschloe
    @ohheyitschloe 11 місяців тому +12

    THANK YOU for making this video! Our washer couldn’t handle any weight without becoming unbalanced and I was stressing. I ordered the rods that you used and my husband (who is also a nurse lol) installed and now our washer works again! I’m grateful.

  • @lizardking3268
    @lizardking3268 Рік тому +20

    Man, you just saved me 380 dollars. Thank you so much! Didn’t realize it was this simple.

  • @toripike3194
    @toripike3194 9 місяців тому +4

    Best video ever! Thank you for guiding me through fixing my washer! Easiest and cheapest fix ever!!! Don’t stop being a helping hand. If I need help I’ll review your videos first!

    • @ChrisThedudenurse
      @ChrisThedudenurse  9 місяців тому +1

      Thank you so much. I'm glad I was able to help.

  • @almaagarcia_
    @almaagarcia_ Рік тому +12

    Omg saved so much money by watching your video first, ordered the same parts on Amazon and rewatched your video to follow step by step and did it myself.

  • @biancagriffin8501
    @biancagriffin8501 Місяць тому +2

    I smiled the entire video. You were so engaging and careful not to harm the “hateful x4 Samsung”washer. So kind to your daughter technician. I’m sure this video is a reflection of you, as a dude nurse, father, and hubby. Thank you!

    • @ChrisThedudenurse
      @ChrisThedudenurse  Місяць тому +1

      I am so glad I could help. I also always try to get my girls to help and learn new task.

  • @RuzaKonstantinov
    @RuzaKonstantinov 6 місяців тому +12

    Thank You Sir for this helpful video. At first I called someone in this field to come & fix it. He said $375 & that I was getting a deal. I said ok, then I went online to buy the parts myself because he was charging me 4x more than what I was getting them for. I looked at the reviews about the parts & people were saying how they did it themselves by watching UA-cam videos & that’s what I did which led me to a few videos but yours was by far the most helpful step by step video. I just finished putting all 4 & I feel good. I prayed to our LORD to guide me & he sure did. Thank You Sir & GOD Bless You & Your Family💯✝️🙏🏼 Oh & I had my 3 year old boy helping me as well lol💯

    • @ChrisThedudenurse
      @ChrisThedudenurse  6 місяців тому +1

      @@RuzaKonstantinov that’s awesome, glad I could help and save some money. Now hopefully they last and you don’t have to do it again.

  • @boondocksaint1811
    @boondocksaint1811 Місяць тому +3

    Great video! I ordered the same replacement suspension rods and I think it took me longer to watch the video twice than it did to complete the job start to finish. I had an appliance repair tech come out and diagnose the issue just to make sure it was only the suspension rods that needed to be replaced. Thankfully that was the only issue. But, he quoted me $495 to replace the OEM rods! I thanked him and said I would be replacing them with aftermarket ones. He replied, “Well, you can try…” Yup. And did!

    • @ChrisThedudenurse
      @ChrisThedudenurse  Місяць тому +1

      @@boondocksaint1811 glad it worked out. Problem with these machines they go through rods pretty quick no matter aftermarket or oem.

  • @JamesSoulJRobRobinson
    @JamesSoulJRobRobinson 9 місяців тому +4

    Hey brother your video help me immensely, thank you for it. I just finished making the replacement myself and put this washer back to work.
    God bless you and your lil helper!
    Thanks again!

    • @ChrisThedudenurse
      @ChrisThedudenurse  9 місяців тому +2

      Hey man glad I could help. Just know mine only lasted about before it went bad again

  • @BrianSPaskin
    @BrianSPaskin Рік тому +15

    This saved me around $450. I bought the $45 parts on Amazon as the original parts cost quite a bit more. It took me about 45 minutes to install and it works like new. The rods were stuck in with some glue, so I had to use a pliers to hold them and pull them out. Overall easy. I do have an extra screw, but I'll figure that out later.

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +4

      Glad I could help. Don’t worry about that screw they always give you extras.

    • @luisverdeja3225
      @luisverdeja3225 Місяць тому

      Dude I'm missing a screw 😂😂

  • @FrankCabrini-ls6gk
    @FrankCabrini-ls6gk 4 місяці тому +18

    I literally just followed this video and switched out the suspension rods. It worked like a charm. However, the best solution is to NOT buy a Samsung washer in the first place. (Mine came with the house.) 😄😄

    • @ChrisThedudenurse
      @ChrisThedudenurse  4 місяці тому +1

      @@FrankCabrini-ls6gk yes I will never buy another one myself either

  • @rg-yv6uo
    @rg-yv6uo 10 місяців тому +13

    What an absolute shame that a 2 year old machine does this. We have one that is 2 years old with very little use and started doing this. LAST Samsung for sure. We replaced our flawless GE top load as it was looking dated after 30 "flawless" years. LOL. What a mistake with this JUNK replacement. Thanks for the video. :)

    • @ChrisThedudenurse
      @ChrisThedudenurse  10 місяців тому +4

      Oh I can completely relate, we replaced a perfectly good machine for this one for the bigger size. I should have just kept washing more loads.

    • @Notokaygurl
      @Notokaygurl 10 місяців тому +1

      Same

  • @planetcoco1
    @planetcoco1 6 місяців тому +4

    I am a 65 years old Granma, and I watched your video and ordered the rods on Amazon and I installed today. Now my Hateful Sumsung is behaving better and thank you so much for this video.

    • @ChrisThedudenurse
      @ChrisThedudenurse  6 місяців тому +1

      That is awesome! Sorry your hateful sumsung has let you down though.

  • @shaylaspencer493
    @shaylaspencer493 2 місяці тому +3

    Thank you single mom here and fixed my washer! Now another to watch your other video and replace my heating element because that has blown out again.

    • @ChrisThedudenurse
      @ChrisThedudenurse  2 місяці тому

      @@shaylaspencer493 that’s no good. I actually got your dryer comment before your washer. I’m glad I could help.

  • @martycarbrey5143
    @martycarbrey5143 3 місяці тому +5

    This is how-to video ranks as one of the best I have used! I followed this step by step and it made the whole process painless. Thank you!!

    • @ChrisThedudenurse
      @ChrisThedudenurse  3 місяці тому

      @@martycarbrey5143 thank you, I’m glad I could help.

  • @carolzuniga3157
    @carolzuniga3157 4 місяці тому +2

    Thanks! This worked like a charm!

    • @ChrisThedudenurse
      @ChrisThedudenurse  4 місяці тому

      @@carolzuniga3157 thank you so much!!! I am so glad I could help.

  • @markmartinez2204
    @markmartinez2204 6 місяців тому +4

    I washed a load last night to come across the UB code. Watched maybe 6 videos and once I stumbled upon your video I was confident to start the job. Called a local parts dealer, picked up the part and within the hour I just put the first load to wash. Thank you very much for your help!

    • @ChrisThedudenurse
      @ChrisThedudenurse  6 місяців тому

      That’s awesome!!!!

    • @music4355
      @music4355 6 місяців тому

      @@ChrisThedudenursehow is the stiffer springs holding up?

  • @juanpa714
    @juanpa714 Рік тому +3

    Thanks! Absolutely helpful video.

  • @SalRodriguez-y2f
    @SalRodriguez-y2f 5 місяців тому +4

    Thanks for the video. I have the same washer and used your video to replace the suspension rods. It took me about 45 minutes to remove and replace them all. I got the parts from Amazon for around $26. You saved me a bundle.

  • @pggonzo
    @pggonzo 9 місяців тому +2

    Wow. Great video I watch many that were similar but yours was specific to my model and saved me a ton of time and frustration.
    By watching this first I did the complete repair in 30 mins. Thank you.

  • @JRcomments
    @JRcomments 5 місяців тому +3

    Your video was my guide...out of all the ones, yours was it. I just replaced my suspension rods. Took about 45 min to an hour. Now my washer spins without stopping. No more all day wash cycles !!! Thanks.

  • @REALGamerBroskis
    @REALGamerBroskis 10 місяців тому +12

    You’re a great dad! Kept your cool with the distraction.

  • @chadbanks3184
    @chadbanks3184 Рік тому +7

    Watched several other videos and then came across yours. Spot on brother!! Excellent video and breakdown of the steps involved. I’m certainly no repairman but in less than an hour I’m washing clothes again. Thank you!!!

  • @Mi10KG
    @Mi10KG 2 місяці тому +2

    This helped me tremendously. I fixed it based on your video. Thank you so much for detailed steps and commentary. This came broken with our new house purchase and this washer gave me nothing but trouble but I am in a happy place after fixing it.

  • @VernonEmerson-w8f
    @VernonEmerson-w8f Місяць тому +3

    I love this washer! It’s a wonderful, beautiful machine and of course we have the matching dryer as well. They’re fantastic I would definitely purchase them again in the future!

  • @Zorp__14
    @Zorp__14 8 місяців тому +4

    Thank you for saving me so much money and frustration! Just ran a load of laundry with no issues! What a lifesaver you are!!!

  • @jdangel98
    @jdangel98 9 місяців тому +3

    Been having progressively worse issues with mine for the last few months. Finally had it a couple days ago and found your video. Bought the new rods on Amazon and they just arrived. Took me less than 15 minutes to swap them out. Hopefully this does the trick.

    • @ChrisThedudenurse
      @ChrisThedudenurse  9 місяців тому +1

      Hopefully so. Mine only lasted about 7 months though….. time to do it again!

    • @teeeejaay89
      @teeeejaay89 4 місяці тому +1

      Is it working?

  • @Justy42069
    @Justy42069 11 місяців тому +2

    Thank you for the tutorial! My washer broke right before my wife and I had our first kiddo and boy did that suck! I ordered the parts and fixed it as soon as we got home from the hospital in probably less than 45 minutes! You rock!

    • @ChrisThedudenurse
      @ChrisThedudenurse  11 місяців тому +2

      That’s awesome, glad I can help. As a dad of older kids I can tell you that you’ll want as little stressors as possible for those 1st few years.

  • @mawalie1
    @mawalie1 Рік тому +4

    Two thumbs way up Chris & daddy's lil helper! Our washer gave up after teenager started doing her monthly laundry all at once. Your video is so simple to follow and saved us the Benjamin's. I added gloves to this job as those rods are super gooey and picked up white lithium grease from local hardware store. Thanks bunch.

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +1

      Awesome glad we could help. Those rods are very sticky/greasy, if you listen carefully at certain spots you can hear me rubbing my hands together to get that mess off.

  • @chrisphilips2768
    @chrisphilips2768 10 місяців тому +3

    Thanks for the video. I was about ready to buy a new washing machine, but figured I’d give this a try since it was only five years old. The UB error code was such a thorn in our side and we do lots of laundry with our active kids. Very easy to follow and after five loads seems OK. Thank you.
    P.S-that black stuff is hard to get off, wear gloves ha ha

    • @ChrisThedudenurse
      @ChrisThedudenurse  10 місяців тому +1

      Glad I could help…… if you listen closely you can hear me rubbing my hands together often to try to get that grease off, that’s probably the worst part.

  • @masonmailloux6748
    @masonmailloux6748 Місяць тому +2

    I replaced my washer rods. It works great now!! Thanks man I appreciate the walkthrough much appreciated !!

  • @JDM_MSK
    @JDM_MSK 7 місяців тому +5

    THANK YOU , You have saved my sanity. I just did this fixed and ran the drum recalibration and everything works perfect. Thank you so much. I was ready to throw this thing in the garbage dump .

    • @ChrisThedudenurse
      @ChrisThedudenurse  7 місяців тому +2

      Oh I'm still ready to throw mine away. But glad I could help.

  • @karlacamarillo2802
    @karlacamarillo2802 3 місяці тому +2

    Just changed mine out while following your video! Thank you for this, beyond helpful and informative! I'm getting to the age where home repairs are getting harder and harder to diy, so being able to follow along with this and not have to pay a repairman is amazing!

  • @lukeconrad9909
    @lukeconrad9909 9 місяців тому +17

    Thank you for saving me 300+ on having a repairman come out. Everything took less than an hour. Just washed a big load of laundry and it spins like it did when I first got it. I appreciate your work! I'll never buy another Samsung appliance again.

  • @LauraGolden-i3y
    @LauraGolden-i3y Місяць тому +2

    Glad i found this video, my parent's washer was doing this, they had already got a new washer, i got this washer now, I'm waiting on the parts come in today! I already have it taken apart and ready to install the parts. So, fingers crossed that this what fixes it!

  • @jiml5473
    @jiml5473 Рік тому +3

    Thanks for the video. Needed this. Struts came in from Amazon in 2 days. Got home from work today. Done in about 15 minutes. Leveled machine and calibrated it. Then tried it out. No more Ur message, no more stopping and rebalancing cloths. Had called service center a while back. $100 to come out and check it then go from there. Thanks again

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +1

      Awesome, glad I was able to help and save you some money.

    • @MrConive
      @MrConive 4 місяці тому

      How did you calibrate it

    • @jiml5473
      @jiml5473 4 місяці тому

      @@MrConive I just followed the instructions in the owners manual

    • @teeeejaay89
      @teeeejaay89 4 місяці тому

      How is it holding up? Still good?

    • @jiml5473
      @jiml5473 3 місяці тому

      @@teeeejaay89 For the most part ok But do get some unbalanced loads with towels and bedding

  • @oscarcornejo691
    @oscarcornejo691 3 місяці тому +2

    Awesome content!! My first UA-cam review since it was so helpful. Step by step instructions were very detailed knocked it out in 45 mins! Glad I didn’t have to call service! Thanks again sir!

    • @ChrisThedudenurse
      @ChrisThedudenurse  3 місяці тому

      @@oscarcornejo691 glad I could help, and thank you for the review.

  • @ashleycox715
    @ashleycox715 Рік тому +4

    This is an excellent tutorial! I replaced my suspension rods in about 30 minutes, and this solved my out of balance problem. I tested this repair with a very large of mixed heavier items, and it worked perfectly!

  • @anastasiageramanis5965
    @anastasiageramanis5965 3 місяці тому +2

    Thank you for the video perfect step by step my husband and I finished in less than an hour works like new now may God continue to bless you

  • @sandraevans9552
    @sandraevans9552 Рік тому +3

    Thank you so much! We just had someone come look at our washer and wanted to charge $500 for parts and labor! We’ve ordered the parts.

  • @bladejames8208
    @bladejames8208 19 днів тому +1

    Thank you for the video ! Watching your video, knowing what to do ahead of time. This was a simple 15-20 minute fix. I did not detach the wiring harness clips on the back right side or take the internal water line (or external lines), green cable off, just detached the clip from the rod. I also disconnected the wiring harness clip (simple gentle squeeze and pull out, same to put back) connected to the control panel in order to swing it out of the way onto the top of my dryer. I did the rods in different order, most difficult back left first then back right followed by the fronts seamed easier as their was more play initially.
    Thanks again, your video really helped me out with the repair.

    • @ChrisThedudenurse
      @ChrisThedudenurse  18 днів тому +1

      Hey, still glad I could help.

    • @bladejames8208
      @bladejames8208 18 днів тому

      @ChrisThedudenurse absolutely, definitely not as "still glad I could help". Without your video I would have had zero idea of how to do the repair. I just decided to do the hard one first to get it out of the way, lol
      Seriously, a genuine thank you !!!

  • @markojudas
    @markojudas 11 місяців тому +3

    Thank you and your little helper so much! I was able to do this and now my machine is working! Saved me not only money but from a further headaches

  • @samuellittle8643
    @samuellittle8643 11 місяців тому +2

    Thank you so much for this video, I live with my mother-in-law and we have this exact same washer. The washer can't wash pretty much anything without banging around and shutting off. It also throws the Ur codes. All I have to do now is convince her to let me fix it, which will be the hardest part of the process, LOL!

    • @ChrisThedudenurse
      @ChrisThedudenurse  11 місяців тому

      Yeah, talking her into it is going to be the hardest part.

  • @jessicacomfort1885
    @jessicacomfort1885 7 місяців тому +5

    **Pro tip**
    If you get the sticky stuff on your hands, try to get the majority off and then pour some oil in polyurethane gloves and massage. You'll be sticky free with soft hands.
    I successfully fixed the bane of my existence for the second time today. Last time was in July of 2023. My washer is 3.5 years old. I bought the recommended springs, which were different from my last replacement.This video was much more helpful, the last one did not mention the back panel and rewrapping the water line. Thank you, very easy instructions.

    • @ChrisThedudenurse
      @ChrisThedudenurse  7 місяців тому

      Glad I could help. I do hate that sticky grease but I guess it's necessary.

  • @draymondrob4818
    @draymondrob4818 2 місяці тому +2

    Having a person to lift up the top is a definite help for replacing the rear rods and having to disconnect the clips.
    For the sticky stuff - that was horrible to get off my hands. After the first rod, I used a neoprene glove on one hand for the rest of the rods.
    Thanks for the video.

  • @debbie6585
    @debbie6585 8 місяців тому +3

    After listening to me gripe for weeks, hubby said just buy a new washer! I'm soooo happy to have found your video. I figured, "what's the worst that can happen?" One hour and $40 later it is working as it should! Thank you, thank you, thank you!!!!!! BTW I'm a 60 yo woman and to say I'm handy would be a gross overstatement. Now...what to do with all that money I saved 🤔

    • @ChrisThedudenurse
      @ChrisThedudenurse  8 місяців тому

      Not sure what to do with your money, but glad I could help

  • @Mr12021967
    @Mr12021967 4 місяці тому +2

    Thank you for the video, for taking the time to show us step by step on how to DYS. The link where to purchase the parts has saved me lots times of time and $$..........👏

  • @ceressarice2411
    @ceressarice2411 Рік тому +3

    Omg! My washing machine has been the thorn in my side until I watched your video! Thanks for the thorough step by step on replacing the springs! My washing machine is back to it’s normal self❤

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +1

      That’s awesome, glad you got it fixed and glad I was able to help.

  • @TQStormrider6
    @TQStormrider6 2 місяці тому +2

    Great job, and I appreciate showing how to do it with a "helper!" Mine are a bit bigger but just as helpful! Keep up the great work!

    • @ChrisThedudenurse
      @ChrisThedudenurse  2 місяці тому +1

      Thank you so much. My helper was a great help, I hope yours didn’t get in the way too much.

  • @wandawright5359
    @wandawright5359 7 місяців тому +7

    Thank you so much!!! My daughter and I were able to replace all 4 of the shocks without screaming, yelling or crying ❤❤❤❤❤

    • @ChrisThedudenurse
      @ChrisThedudenurse  7 місяців тому

      Wow!!!!! The biggest win is doing it without screaming and yelling.

  • @brandymccullough8784
    @brandymccullough8784 11 місяців тому +1

    Your video is so wonderfully detailed that it made the rapair easy. Thank you for taking the time to show each step. Our washer is only 3 years old and was a pain because of this issue. Your little girl is a cute addition to the video as well. Thank you for saving me a lot of money!

    • @ChrisThedudenurse
      @ChrisThedudenurse  11 місяців тому +1

      Thank you so much, I'm glad I could help. I do try to include my girls in my repairs to help them learn.

  • @Patrick15630
    @Patrick15630 11 місяців тому +3

    I have the WA54R7200AW and it does the same damn thing. It’s making life so hard. So happy to finally find this video. About to follow it exactly and hopefully resolve my problems.

    • @ChrisThedudenurse
      @ChrisThedudenurse  11 місяців тому +2

      I hope it fixes it as well. It is truly aggravating

  • @LmaHoffpauir
    @LmaHoffpauir Рік тому +2

    I add my thanks to that of my husband. You did a great job of walking me through the process. Also, thanks to the sweet baloney-eating baby for demonstrating that regular people can do this under less-than-ideal circumstances with normal household distractions.

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +1

      Glad you enjoyed it. It is definitely the battle trying to fix things with helpers sometimes.

  • @nouvellemichelle10
    @nouvellemichelle10 3 місяці тому +3

    I just went through an extensive fix on my dryer, replacing the heating element (2x). Now my washer is having this issue. I have been trying to get one blanket to complete the spin cycle for 3 days. I will never buy this brand again! Thanks for the video.

  • @slique8144
    @slique8144 7 місяців тому +2

    🎉🎉🎉 SIR! Let me honestly say thank you!!!!! I watch this video about 15 times just to make sure that I wasn't going to do it wrong and I ordered the parts and it took me about an hour and I nearly cried and that rear right corner with the water lines but with your video I got them all changed out and I guess like everyone else my first Lotus towels. GOD BLESS YOU SIR!!!!!

  • @ivansanchez7909
    @ivansanchez7909 3 місяці тому +3

    From one dad to another thank you my good man! Saved me time and money.

  • @chrissieruppel9762
    @chrissieruppel9762 10 місяців тому +4

    I know I sound like a broken record but thank you, thank you, thank you!! Our 3 year old washer was throwing the same error codes and I was so furious so I turned to UA-cam and found your video! My husband and I were able to fix it in about an hour! We are so grateful. My husband said that dude needs to make more videos cause he’s freaking amazing! Thank you again from saving us from a repairman and/or a new washer!

    • @ChrisThedudenurse
      @ChrisThedudenurse  10 місяців тому +2

      Thank you, Glad I could help.

    • @ediesquylobaina6044
      @ediesquylobaina6044 10 місяців тому +1

      Same problem!!! Where can you buy or get the parts needed to fix the problem?

    • @cliffcallahan7533
      @cliffcallahan7533 10 місяців тому +1

      Where did you get the parts?

    • @chrissieruppel9762
      @chrissieruppel9762 10 місяців тому

      @@cliffcallahan7533 we ordered them from Amazon. He linked them in the video. They were like $45.

    • @chrissieruppel9762
      @chrissieruppel9762 10 місяців тому

      @@ediesquylobaina6044 we ordered them from Amazon. He linked them in his video. They were about $45.

  • @mauriciosegura9826
    @mauriciosegura9826 11 місяців тому +3

    Excellent video and breakdown. Thank you so much! I can finally wash clothing without worrying about my washer banging itself. Much appreciated !

  • @gbook2
    @gbook2 10 місяців тому +2

    For those with the dark gray machine, there are a couple of screws for the top hidden under rubber bumpers in the front of the machine. Great video! I loved your helpers.

  • @windsurfaza
    @windsurfaza 7 місяців тому +4

    Thank you for the helpful video. You have the patience of a saint. I'm shocked nobody seems to comment on Samsung's role in this equation...? My previous washer lasted over 20 years. I thought this was a 'quality upgrade' and lasts less than 2 years doing the laundry for 2 people? Why are we not suing Samsung?

    • @ChrisThedudenurse
      @ChrisThedudenurse  7 місяців тому +1

      These washers are truly terrible. I traded an old unit for a bigger one (this unit) thinking it was the right idea.

    • @pennynunnelley5678
      @pennynunnelley5678 7 місяців тому

      There IS a class action lawsuit against Samsung for their horrible appliances. I bought the entire house package (fridge, stove, microwave, washer and dryer)and I have had nothing BUT trouble. After paying too many repairman to repair this junk, I found these videos. I absolutely WILL NEVER buy anything Samsung again

    • @windsurfaza
      @windsurfaza 6 місяців тому

      Well, the fix worked for 3 whole weeks, and now I have the same unbalanced load, and error message once again....
      Has anyone else had this problem where the fix worked for such a brief time? Thx

    • @windsurfaza
      @windsurfaza 6 місяців тому

      @@pennynunnelley5678 Hello Penny. Can you point me to this class action lawsuit, please? I have been searching, and have found a few relating to their washers exploding, or corroding, but I have not found anything relating to this spin cycle/suspension rods issue. Since about 3.5 million people have watched these videos on how to fix, the problem is evidently very widespread, and indeed a class action lawsuit seems warranted. Thanks for any resources you can point me to. Peter

    • @mamawg6545
      @mamawg6545 4 місяці тому

      We replaced tension rods and a month later we have the same issue. Samsung is like 21:53
      10 yrs old though so maybe it's time to replace. I will NOT buy Samsung though.

  • @precisionph5479
    @precisionph5479 5 місяців тому +2

    So glad i saw this video, I was ready to put my machine out to the curb. Bought the springs and machine works great. Took about 30 mins. Thank you for the Video!

  • @1999guatemala
    @1999guatemala 8 місяців тому +4

    Thanks so much for the instructional video. My washer had the same issue. Now is working 100%

  • @marieridore5333
    @marieridore5333 19 днів тому +1

    Much appreciated.
    My washer works very well now . Your instructions were very thorough and simple . Thanks

  • @kellylaher7512
    @kellylaher7512 9 місяців тому +3

    Thank you for this video! My husband and I had it done in under an hour! The back two rods were completely broken. We have had problems for a year or so. Mine is older than yours, but the instructions worked the same! Thank you! ❤

    • @ChrisThedudenurse
      @ChrisThedudenurse  9 місяців тому +2

      Hey glad I could help, sucks that they break so easily though.

    • @teeeejaay89
      @teeeejaay89 4 місяці тому

      How is it holding up? Still working good

    • @kellylaher7512
      @kellylaher7512 3 місяці тому

      @teeeejaay89 so far soo good!

  • @OOharasorganics
    @OOharasorganics 7 місяців тому +2

    Just replaced my springs this morning following this video. You just saved me a lot of money. Thank you bro!!!

  • @angelinecastillo5341
    @angelinecastillo5341 9 місяців тому +4

    Thank you!!!! My Dad was able to fix ours by watching your video☺️

  • @scottdobbins1
    @scottdobbins1 5 місяців тому +2

    Chris: thanks so much for the clear and informative video. Just performed the swap-out of the springs. It was totally doable. Your video was super helpful.

  • @brandon.sowers
    @brandon.sowers 7 місяців тому +2

    Thank you so much for this video! Super helpful and easy to follow along with. In about 45 minutes of fixing this I was able to fix the washer and get my wife to stop yelling at it every time it goes off balance 🤣

    • @ChrisThedudenurse
      @ChrisThedudenurse  7 місяців тому

      Oh I’m yelling too when this thing goes out of balance. I truly hate this washer.

  • @cdecastro10
    @cdecastro10 Рік тому +2

    Thank you for posting the link to get the parts in a previous reply. I'm going to try this as soon as they come in. If it doesn't work, I think I'll just get a new washer. Of course, our warranty ran out a year and a half ago. The machine is less than 5 years old.

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +1

      Yeah sounds about right. I think my unit is around 4-5 years old too.

  • @johncassani6780
    @johncassani6780 7 місяців тому +3

    Thanks so much for this. It worked like a charm. There was a period of time when ours was unstable on its feet, and I’m pretty sure that led to uneven wear on the springs. Since I replaced the rods, it seems better than it was brand new.

    • @ChrisThedudenurse
      @ChrisThedudenurse  7 місяців тому

      Glad I could help. Not sure if it being unstable did it or if these are just terrible machines.

    • @johncassani6780
      @johncassani6780 7 місяців тому

      @@ChrisThedudenurseYes. I may just have been being nice to Samsung, but I’m glad it’s working now.

  • @andreyp.1913
    @andreyp.1913 3 місяці тому +2

    thank you very much, and good jon posting spare parts link what to get for this particular machine and issue

  • @carliux5746
    @carliux5746 Рік тому +3

    Thank you so much for your video. It helped us tremendously and now our washer is working perfectly.

  • @MrTomfooligans
    @MrTomfooligans 9 місяців тому +2

    Chris, this did wonderfully for my home's washer. Thank you for the recommendation on the aftermarket rods.

    • @ChrisThedudenurse
      @ChrisThedudenurse  9 місяців тому

      Glad I could help. Also glad the link worked, it changes from time to time.

  • @anta01
    @anta01 Місяць тому +2

    Fixing washing machines isn't really my stick but I decided I was going to do this one and I kept your video right there with me. Great job man you really help me out. Couple of curve balls came at me cuz it wasn't the exact same machine but I got it done. And the funny part is that my 4-year-old was right glued to my side the way your kid was throughout the full video lol but my s***'s working now! Again thanks for this video

  • @NikkichikkiMazie
    @NikkichikkiMazie Рік тому +3

    Great video. Just got finished changing out my suspension rods with the help of your wonderful video. However, it did not fix my problem 😅

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +3

      Well glad I could help but I hate that it didn’t fix your issue.

    • @NikkichikkiMazie
      @NikkichikkiMazie Рік тому +1

      @@ChrisThedudenurse Spoke too soon. It balanced out after the test load and works now. Thank you so much for your video. 🙏

    • @ChrisThedudenurse
      @ChrisThedudenurse  Рік тому +1

      @@NikkichikkiMazie awesome, hopefully it keeps on

    • @PoeLemic
      @PoeLemic 11 місяців тому

      @@NikkichikkiMazie You need to have it auto-calibrate. I don't know the code, but you can look it up. And, it'll help fix the UE code.

  • @rrivera5405
    @rrivera5405 7 місяців тому +2

    Thank you sooooo much...this helped me and saved money. Since doing this, my washer works perfectly with no unbalance issues.

  • @MoofyCakes
    @MoofyCakes 8 місяців тому +3

    Just did mine; your video made it a breeze. Only difference was my rods had this incredibly greasy sticky grey glue at the top of each piston -- I needed Goo be Gone to get rid of it. Nasty stuff. But everything was done in ~45 minutes. Thanks a ton!

    • @ChrisThedudenurse
      @ChrisThedudenurse  8 місяців тому +1

      You removed it from the new ones or the old ones? Mine had that same grease and I kept getting all over my hands. I left it on the new ones and did my best to not touch it.

    • @MoofyCakes
      @MoofyCakes 8 місяців тому

      @@ChrisThedudenurse Hey Chris; it was all over the old (OEM) ones that came with it. New ones didn't have it. But there was enough residual in the slots that it should be fine to cover the new ones.

  • @jettblack4139
    @jettblack4139 11 місяців тому +2

    Thanks for the help. Today, Feb, 12, 2024 I received the partes and got the job done. I ordered the parts at Walmart on line, way cheaper and good quality.

  • @enochbenoit3111
    @enochbenoit3111 8 місяців тому +3

    Worked for me. Took me about an hour and change but first test run after with towels worked perfectly. Thanks for sharing.

  • @marudesta4658
    @marudesta4658 6 місяців тому +2

    Thank you. I have the same model and I was going to throw it away until I found your video. I was able to install new rods for $37 from Amazon and it is working perfect now

    • @ChrisThedudenurse
      @ChrisThedudenurse  6 місяців тому

      Glad I could help, but to be honest I still hate this machine.

  • @cathylangfitt
    @cathylangfitt 9 місяців тому +3

    Hello Chris. This is Cathy and it is nice to meet you. How do you change the old suspension rods and springs to fix your washing machine that is already out of balance.

    • @ChrisThedudenurse
      @ChrisThedudenurse  9 місяців тому +3

      You could try to calibrate it 1st, install the new rods, then calibrate it again and see if that helps. These really are not very well built machines.

    • @cathylangfitt
      @cathylangfitt 8 місяців тому +1

      Hey Chris the Dude Nurse. This is Cathy. The high spin speed of the washing machine can actually mess any of the breakable laundry up unless any of the breakable laundry is both thick and soaked in lots and lots and lots of water and just the medium spin speed only is good enough for any of the breakable laundry that is not thick and both soaked in lots and lots and lots of water.

    • @cathylangfitt
      @cathylangfitt 3 місяці тому

      Hey Chris. How did you clean the soap dispenser out?

  • @eddierodriguez7178
    @eddierodriguez7178 2 місяці тому +2

    My man!! You just saved me hundreds. Thank you

  • @Fish-please
    @Fish-please Рік тому +4

    Thanks brother you turned a 3 hour job into 30 minutes 😊

  • @rotaliaborja2447
    @rotaliaborja2447 Місяць тому +2

    I did the same as the other folks here following your directions! After 6 successful wash cycles o was back to square 1 😢 shaking started again.

  • @DJMadVibes1
    @DJMadVibes1 9 місяців тому +3

    Finally have a solution to my wife's frustration with our Samsung washer. Cant believe Samsung product is so garbage and they dont have a fix for this free of charge. Only had this for almost 2.5 years now. Anyways, Thanks for the step by step instructions

    • @ChrisThedudenurse
      @ChrisThedudenurse  9 місяців тому

      You are welcome. I’d only had mine for 3 years when it started acting up too.

  • @lorah6150
    @lorah6150 29 днів тому +2

    Thank you so much for this video! I hate this washer so much lol
    But I was able to replace all the suspension rods by myself and so far so good!

  • @OurGiftedGarden
    @OurGiftedGarden 8 місяців тому +3

    Great video. I ordered the parts on Amazon and got it fixed all by myself. Thanks!

  • @BillSchubert
    @BillSchubert 8 місяців тому +2

    Running my first load after replacing the rods. Fingers crossed. Thanks you for the help. I've got the exact same machine. I hope you daughter had a good birthday!

    • @ChrisThedudenurse
      @ChrisThedudenurse  8 місяців тому +1

      I hope everything goes smoothly

    • @luislopezjr.1592
      @luislopezjr.1592 8 місяців тому

      We had ours replaced it worked fine for a couple weeks then it’s back to unbalanced loads. It’s a piece of 💩!

    • @lusineroy
      @lusineroy 6 місяців тому

      @@luislopezjr.1592 same, it worked for a few loads and done 🙄

  • @JohnnyMays-d2u
    @JohnnyMays-d2u 6 місяців тому +4

    Is there a link to the specific rods you purchased?

  • @amosdiaz2704
    @amosdiaz2704 7 місяців тому +2

    Exact same problem my Samsung is having , I'm glad I saw your video to know at least what the problem is now . Thx

  • @cathylangfitt
    @cathylangfitt 6 місяців тому +3

    Hey Chris the Dude Nurse. How do you fix the soap dispenser that is already completely full without messing the washing machine up?

    • @ChrisThedudenurse
      @ChrisThedudenurse  6 місяців тому +1

      I just removed it and cleaned it that way.

    • @cathylangfitt
      @cathylangfitt 6 місяців тому +1

      Well you are so, so, smart Chris the Dude Nurse.

    • @cathylangfitt
      @cathylangfitt 3 місяці тому +1

      Hey Chris the Dude Nurse. How did you clean the soap dispenser good from the fabric softener and the liquid laundry detergent buildup.

  • @musicfan876
    @musicfan876 10 місяців тому +2

    This video helped me fix my washing machine. Happy family. Thanks a ton!

  • @chelseacarrero6204
    @chelseacarrero6204 11 місяців тому +3

    Thank you so much for this video. With all the comments I knew this was our washers problem. Couldn’t have been more excited to do laundry.