Can't believe they STOLE our Action Figure!
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- Опубліковано 7 чер 2024
- Can't believe they STOLE our Action Figure!
www.valaverse.com
Unboxing the White Dragon Action Figures - US Customs Stole One?! 😡
Hey, Valaverse fans! 🔥
In today's video, Bobby Vala and the team dive into an exciting shipment of the highly anticipated White Dragon action figures, straight from the epic White Dragon movie! These figures are the latest addition to our action-packed lineup, and we couldn't wait to share this unboxing experience with you.
However, what was supposed to be a thrilling reveal took an unexpected turn. During the unboxing, we discovered that one of the figures was missing. After a thorough check, we found out that US Customs had opened our shipment for inspection and somehow one of the White Dragon figures mysteriously disappeared during the process. 😡
Join us as we:
Unbox the shipment and showcase the incredible details of the White Dragon action figures.
Discuss the high-quality craftsmanship and design that make these figures a must-have for collectors.
React to the shocking discovery of the missing figure and our thoughts on how this happened.
Explain the steps we're taking to address this issue and ensure our customers receive their complete orders.
We value transparency and want to keep you all in the loop about what's happening behind the scenes at Valaverse. This unexpected incident is frustrating, but we're committed to delivering top-notch products and customer service.
Don't forget to like, comment, and subscribe for more updates and exclusive content from Valaverse. Hit the bell icon so you never miss an upload! 🔔
Follow Valaverse on Social Media:
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Facebook: Valaverse
Twitter: @valaverse
Check out the White Dragon movie for more epic action:
Are you wanting to see the movie?
ABSOLUTELY! But make sure Blowback is in it and cast an Autistic actor in the role!
Definitely watching the movie. And I love the figures btw
Hell yeah I’m gonna watch it
Yes. No, Maybe,... If you have full control over story and character development than yes, absolutely. I will pay full price for admission, buy over priced drink and popcorn to watch this. If Hollywood producers and directors want to change characters like Desert Rat into Brazilian nonbinary gendered vegan pacifist, and Pandora into an Indian straight male that has issues with Vishnu than no. If you make it into a all inclusive insulting parody/comedy like Airplane or Naked Gun then maybe.
Hell yeah!!!!
@valaverse I have a recommendation for your stacking boxes on pallets/skids. I was a warehouse manager for 25 years and this may help cut diwn in tape and shrink wrap usage. When stacking skids every 3rd or so layer use a large piece or a few pieces of cardboard over the boxes. The layers above will hold everything together and eliminate the stacks from tilting outward.
Or just alternate the levels of boxes to lock them in but you never!! Stack boxes straight up. I am glade this annoyed some else besides me watching this.😜 lol
Is it common to load trucks with just boxes like that? Seems very inefficient. Everywhere I worked that I had to deal with trucks, the pallets were already stacked and wrapped before they went on the truck. I can't imagine having to load or unload an entire truck one box at a time.
😂 I thought the same thing!!! To all of the above!!! Was like wtf
I totally feel Bobby's story about te chick seeing his room full of toys. Back in '99 (when being a geek was NOT cool) I was a bouncer in Boston. I was a 6'6" 310 pound bodybuilding martial artist with a fire engine red mohawk. Most people seemed to think I looked scary. So, the chicks I would pick up were looking for a dangerous badass. They'd see me working the door or wrangling a mosh pit (bars in Boston in the '90s got pretty rough) and go home with me, and in the morning, when the sun bounced off the wall of glass across the alley from me, and light would blast into my bedroom, they would look around in horror. 2 bookshelves filled with tabletop RPG books, rows of laserdiscs, CDs, video games, paperback novels, action figures, and so many Legos on the shelves. The look of horror that they banged a nerd was usually so obvious. It was pretty funny. Though I did eventually meet a few women who thought my dorky side was pretty cool, and I'm still friends with them a quarter century later.
Bobby’s Power of the Force 2 story is a message to all of us to never be embarrassed about collecting - the way I look at it - one day I’m gonna be in an old people’s home - and I can look back and say I collected figures and it brought me happiness rather than i did what others wanted ☺️👍
As someone with a logistics background, it's physically painful for me to see the boxes stacked on a pallet without using an overlapping brick pattern! Fun video otherwise!
Your nothing and you said nothing
@@luishernandez1644 *you're
@@luishernandez1644 bro what a response to the mildest criticism I've ever seen lol
@@spittor47 I got a like from valaverse while you just watch and put worthless comments
Good day to you sir .
@@luishernandez1644 criticism is hard for some people, it's okay 👍
Nice warehouse.
Any reason why you straight stack a pallet when unloading? Wouldn't it be better to change the direction of the boxes after each level? Known as a pallet tie. It would save a ton of funds in tape.
12 mins just to see a scene from the beginning of the video XD ,i know what got stole from me, time 😅
Long live and prosper to the Valaverse!
Thank you thank you!
Thanks Bobby for letting see inside of day in a life of Vallaverse head quarters. Wish other companies would do this. Valaverse Forever🤣🤣🤣🤣
I used to make toys and games. Sometimes they attach a wire to the toy so you can press a button on the box to try it in the store when it's on display. It usually activates some kind of demo mode or plays sounds. See if it pops off.
Oh. Yea! Maybe that’s it
Normal procedure. Customs can “destroy” a certain percentage for inspection purposes. Also I’m sure CPSC sent that one figure to be examined for paint, proper labeling, packaging, etc. The slicing on the side of the box is the way to look for contraband. Most times merchandise is on top or below and “stuff” is in between. 10% of a container normally gets examined. 100% is examined if something worth is found.
Interesting.
Normally what makes Customs hold on to a shipment is trademark verification or where it’s coming from or if something bad was found on the same bill on another container.
Correct.
During CBP exams, merchandise can get damaged and if significant enough, you can file a tort claim, but it can be time-consuming, so always get a supervisory official involved.
US Customs and Border Protection (CBP) does in fact enforce hundres laws for other agencies to include the Consumer Product Safety Commission (CPSC). However, certain ports of entry have CPSC inspectors on site or who are called in for specific operations with CBP. JFK & EWR are large ports and would have them on site. CPSC should have left a notice with your warehouse provider or broker.
When CBP conducts an exam on cargo/merchandise, a bright green tape with the Dept of Homeland Security (DHS) seal on it is used to re-seal the box Also, CBP would have left some type of notice in the inspected box or with your broker about the inspection, whether it have been for compliance or a violation of some sort.
Look into the Customs Trade Partnership Against Terrorism (CTPAT) program as it can reduce the number of customs exams you get and see if it's a fit for your business.
Ah. They said ours was chosen at random.
@@Valaverse yes sir, that happens too. Compliance exams. A certain amount are done at different times of the day.
The USPS is on my ISH list as of now. They damaged a boxed figure going to a customer. The customer was a collector, who kept his figures in box. The customer demanded a refund (which I granted) and the USPS refused to cover the refund fee I had to pay after they confiscated the figure. Then they straight up "lost" 🙄 a four pack figure I shipped to a customer and it took 3 months for them to send me a check to cover it.
The guy in the comments sayiny bobby was being rude is just ridiculous. We're from New England, and its called banter.
I'm also from New England, and it's also called passive-aggressive behavior. If you're from New England then you know how to be professional and address your subordinates directly and clearly so there isn't a issue in the first place
Yo Bobby you should probably invest into a electric pallet jack. It’s a world of difference dude.
The wire is the test button they attach to the box so kids can try that feature. It's on christmas and halloween decorations too. You can just unplug and and throw it away.
You should invest in a small line.. and have a offload station next to the loading dock.. have like a bunch of pallets down on each side of the line and a guy in the truck loading it..
I worked at a dock full of those doors. and had to operate muiltiple ones during winter when the power went out. it really sucks manually opening and closing bay doors all day. especially by yourself.
Stupid question why didn’t you cross the boxes when you stacked them so they don’t fall over while there sitting there. lol. You wouldn’t have had to wrap them.
That's all I was thinking about!! Worked on Docks for decades. Haha
Maybe they won't square up, but switching direction of boxes every other row is a stronger stack.
I just pre ordered 1 each of series 5 , and happily , have been able to secure everything else except the Wasp Raider and the Commando Dorkside exclusive. I can't be too mad , cause I ended up scoring the bloody Pandora head to go with Bloody Variant 🎉.
Really stoked to receive both Vanguards later this summer , hopefully .
I feel fortunate to have been in since series 1 , and it's been a really fun ride .
Looking forward to some (more) accompanying media , especially an animated film or series .
Thanks , and :
"It's Time For Action ! " ®️🤭
I love these behind the scenes videos, I could just watch them for hours
Thanks! We were wondering if people would enjoy them!
The Moana toy, that wire didn't unplug from the back? Most "try me" Halloween and Christmas decorations have that kind of test button wire on them and it just unplugs from the item once unboxed.
Exactly
Also ordered wave 5, Hasbro is losing my business to a better company.
Long live Valaverse.
Thanks for ordering!
That set is amazing. Looks even better in person! Usually digital renders on the packaging from certain toy lines are better than the actual product, but this set is far superior! Thanks for the amazing work!
These videos every Saturday are a big win, we love seeing behind the scenes
I got Series 5 Order in yesteday, so pumped! First time I ordered 2 of the same figure, but I really wanted the Praetorian figuries posed next to my Jazware Halo Spartans. Figured they could either fight each other or team up against the NECA Aliens.
Love hearing about the mash up!
Ala Alien: Space Marines, eh? Noice
@@Valaverse I also thought they could look great next to my McFarlane Arkham Knight Batman figure. Like the Arkham militia army troops in the game, at least resemble the Combat Expert characters with the katanas. Oooo, so many ideas!!
@@TheRevenantEdits When I started getting the NECA Aliens, one of my first ideas was to mash them up with the Spartan series. Kinda like a Multiverse shelf or "What If..."
Wow.. a impressive warehouse for such a company..
Wow, Disney producing something potentially unsafe for kids??? Shocker......😐
Super excited for DFW 🎉
Can't wait for DFW!
Hilarious! Love the banter with the background guy (Jordan)!
Glad you enjoyed it!
Always great to see HQ Bobby, and the BC variant. 🤩 I do enjoy behind the scenes with your shipping Bobby. So sorry what happened with what the customs employees did that. Can you file a grievance?
I absolutely love all this behind the scenes stuff and him opening figs 🎉 I don't know why but it's super entertaining. Please do more of these videos also show more of your designs and stuff for figures.
Call me a weirdo but I love the day to day warehouse stuff⚡️
You know "actually "there is this thing known as cross stacking. It makes the merchandise more stable.
I was waiting for it to fall. I assume they cut the collapse, restacked and taped them together before restarting the camera.
Nothing collapsed
@@Valaverse Good. Looked wobbly. Why do they stack the boxes in the truck individually? Every truck I every loaded or unloaded, the boxes were already stacked and wrapped pallets. Way more efficient.
No clue.
Agree Bobby, stack it correctly the fist time, ain’t gotta stack again
I believe he said to stack it his way, which is clearly not the correct way. Look at the way those stacks sway! I'd almost bet those fell at some point and of course that didn't make the final video.
Never fell.
Man that fucking blows that they took the white dragon stuff
Has happened before, will probably happen again.
@Valaverse what else has been stolen?
a figure or two here and there from shipments.
Dirty, i can't believe they jacked a figure lol, i'm laughing out of disbelief, that's messed up
It's my dream to make my own figures. I just recently started collecting and it has changed my life for the better. Thanks for the videos!!!
What do you collect? Action force!?!?
@Valaverse I collect mcfarlane,marvel legends,super7, gi joe classified, motu, ninja turtles. I just recently discovered Valaverse and I will definitely be making some purchases. I was looking on your website because I wanted to buy straight from you guys, but I guess I'll have to get Valaverse Action Force from BigBad??? It's awesome what your doing!!!! That White Dragon is sweet.
You can buy from us
@vladtheimpailer7979 That's awesome you started collecting, remember collect what you like, and always have fun doing it! I found a Halo set with Master Chief, an Elite, and two vehicles a Mongoose and a Ghost, 5 inch scale for 12.99 two hours ago and this this 51 year old skipped all the way home 😊
Love your figure line up
Thanks so much!
I just pre ordered my first batch of Series 5. I got Atlas, Col Seige, Sidewinder, Senshi, 1 Recon Troop, 1 recon gear pack, and weapons pack india. On my next check i plan on pre ordering 4 Crimson Shadow Praetorian Guards, and then finally on the next check 4 Recon Troops, and 5 Recon Gear packs.
That's so awesome! Thank you!
Yeah our custom's over in the UK are pretty bad as well. Good to see the new premises and the banter between you and Jordan 👍🏻👍🏻
Can’t wait for Terrificon. I hope you have product left by the time I get there Sunday.
Great videos as always!!!! I can’t wait to see the china trip!
Diper island stole the figure! 😂
Haha. Oh man
Gr8 inside look. Super proud of u guys. Git it, BOYS!
GREAT NEWS!!!
I just found a comic shop Vala dealer! yeah!
Laval Quebec Canada
I m going there tomorrow, I m getting 2 figs + weapons packs for starters....
hey, congrats on expanding your territory Bobby!
good work team
WHERE ?!!! I am also located not to far from Laval.
@@JB-bm1tx chomedey boul near st martin boul. name ; heroes comic nice guy, is willing to get stuff if you ask. I did, and surely others, as this is recent, he had none months ago.
I'm grateful to you for showing me your Action figures you always been nice honest person 😌 ✨️
First time seeing this toy line, and they look great. I might pick one up!
You should!
That wire is it some kind of try me feature leftover?
That was a great video. More of this kinda stuff PLEASE. If you need a warehouse guy I’m totally available and I’m cheap lmao
Great video, keep up the awesome content and fun hunts 👍🏻👍🏻👍🏻👍🏻👍🏻
This just sold me on this set…placing order now.
Right at the beginning I thought he was holding a micro machines star wars playset that starts as a character head.
Wow...Someone from US customs actually stole while at work. I hope they got caught and got fired.
These guys are working hard!
oh, I posted this on Hasbro pulse, but you re a major player too,
so you might be interested in this concept yourself
[classified]
I think art should have a bigger place in the community
fan posing, dios, pic montages and movies
so I thought of a cool and cheap way.
Irwin in the 80s came up with a construction kit
plastic panels, but the genius was the beams and universal joints
one could slide cardboard panels in the beams grooves, and lock with the joints
once you have a 'framed' panel, you can combine them to do any kind of box - building
introduction to the system
I d see a 'build a figure' type of intro here
provide 10' x 10' cardboard panels dio background 4 beams and joints
once all figs are yours, you have a complete dio - room
but....
I d sell kits of beams & joints separately too, cheap
1 10 x 10 panel - door frame cut
1 10 x 10' panel window cut
to break the ice, and inspire
the beauty is the standard....
in conventions, fans can add - complement each other s bases, cities, manufactures, anything!
shelving figures is so sad when they cry so much for action! ha, ha
roof - defence cardboard panels
panels that have a round cut to rotate turrets - radars
I d go C & C defences, all factions - standard cheap turrets
gattlings, missiles, lasers, cannons, ect
hole and turret bases standard
could be used 'stand alone' since the cardboard panel is 'framed' solid to the ground - stable
do not ask what Hasbro, the community can do for you...
ask yourself what you can do for Hasbro and the community
God bless America and world peace!
so now you know...
good luck in your mission team
so what s the Vala perspective on this?
communication is key in victory, give it a shot bro
I like some of the figures you’ve made. Especially the new ones coming out. Maybe I will buy one soon, but it is physically painful to watch you guys stack boxes.😂😂😂 if you just stack them like bricks, it will not be so wobbly. But what the hell do I know?😂😂
Love seeing how you operate your business keep up the great work bobby. I got series 5 preordered yesterday
Thanks! Will do!
Pretty sure the wire is a test in box part of packaging, it should unplug then function with out it.
Vala steady teasing us with these AF themed clothes...sell em dangit Bobby
Me sitting here watching trying to figure out how to "tie" those pallets so they are more stable and don't need to be taped.
Company owner, off-loading a truck. I can't imagine anybody at Hasbro or Mattel taking that kind of care for the product.
Is it any great surprise that certain organizations take stuff without permission?
It's happening at every level.
So...when is that cut up white dragon box going to the wounded warehouse?😊
I've had my stuff stolen by neighbors, and then one of their kids nearly choked on a small piece.
Yikes!
Quick question are you going to add series five to bbts or wal mart
Trying
Will there be any conversation you will be at in Virginia with the 100th figure?
We've got one coming up in Tennessee that's close to Virginia!
@@Valaverse what's the date for the Tennessee conversation?
Now this was entertaining
I am 100% with Bobby, when stacking a pallet, if the edges of the boxes aren't perfectly aligned, I will lose my mind. It takes the same amount of time to do it right. =]
Thumbs up
Bro, would ever do an 80’s action themed figures? The Falling Guy (not colt stevens, The Night guy (not michael knight), magnum mustache (not tom magnum)?
Still need extra hands for dfw👀
probably
The wire on the Moana playset should be removable. It’s for the try me function only
DFW shall be Lit
Is my Vanguard in there?
Cant wait to get and see white dragon. JDF was the man and its his last role. RIP JDF.
Well, now I have flash backs of working at fed Ex. Who's going to DFW?
Booked and ready 4DFW can't wait.
@@RoleKeeper Cool. Say hi when you see us.
Customs are Valaverse fans 😅😅😅😅
You hiring Bobby ? I can unload that trailer for you
Really @customsborderprotect ? WTFO!?!?
At the 11:46 mark, Bobby: "....our 100th item; no one say anything..."...meanwhile at the 2:38 mark...
Question Time!
1. So if Col. Siege is the CO of Action Force...who's Kestrel, and figure when?
2. The CST Praetorian: the mission file card suggests they are far more powerful than what would be needed to but just bodyguards for the Enlightened. Is it safe to say that they also serve as a contingency should the Swarm revolt, since the Swarm would have the technology to be able to fight them, as say, a consequence of the events in Broken Alliances?
3. More Swarm please?
Gotta love government agencies 😑
This contents is very entertaining you should create a side channel that focuses on this stuff!!!
The Junkman?
Grrr customs
Good ol days unloading and loading at amazon lol ppl are jerks smh stay bless
These guys work for 2 hours and are beat 😂😂😂 😅😅
That 100th exclusive figure from what saw it looks amazing. Got to admit truly hate when hear exclusive at a convention or a certain place got to be at. Being disabled and partial paralyzed waist down along with other major medical issues now from an old department injury, I just can’t get out and and travel anymore, heck can’t even drive to a grocery store no less. But 1 thing do love about your company you built is you think of your fans and customers. So yeah it hurts knowing that a special variant will be out there of this 100th figure that may not come with all the same accessories or a maybe a slightly different look but at least you still will be releasing it out to the public it sounds like. just hope I still have some funds on hand when you do release that figure to the masses and you got enough to sell to all us. Lord knows just spent all could on series 5 last night, got about 90%mod series 5. You keep rocking
I’d like to see the movie first, before I buy a figure.
The figures look great, but I want to make sure I actually like the movie.
ah, ha, 'white dragon' sounds a lot like dea stuff in there, no?
made ; is it about the red dragon?
; shut up about the red dragon! ok man?
ha, ha
ah bro, I m still a fan, with no fig at all...
I don t buy online, and even comic stores here in Quebec near Montreal have no Valas... nothing
there s at least 10 figs + the jeep I d get bro
my fav is the new robot, mmmm, I love it, very cool design.
I d love some weapons too, and how about making a universal jet pack with straps hein?
one size fits all, Valas, Joes, legends... hey, even Indy could use one
a bike could rock enough, sport, ninja for stormy or snake eyes
or colour match with the robots, like it makes one unit....
mmm, getting ideas? ha, ha
ah, looking at this, I d love to live nearby your office and lend a hand
and yeah, just a fig or 2 would keep me motivated
no box or anything, loose stuff, hey, you have the perfect system,
all swaps around! you can t do wrong with that.
I d love to see how many legends civilian heads are swappable with your crew - teams
yeah, I like the cartoon - movie look on my dios, I add civilians, to liven things up, have witnesses, and reactions.
and how about a 'city emergency' complementary line?
many of us could use police officers, nurses, doctors, ambulance crew, firemen, stuff you see in action - crime scenes
police cars, taxis, ambulances would look equally realistic on an urban dio
I m on a mission, yeah, artistic revolution in the fig collection community
this 'one fig to the next' competitive and shallow atmosphere we have currently
who has more space, money, connections to get most and first, childish...
we ll always be excited to see the new releases, but this is ridiculous and hurts us all
art, posing, dios, pic montages are the remedy to this soulless rat race
some guys do fantastic stuff on their own, in garages, dios yeah, but now 3 D printed
rolling thunders, Destro s demons, and now... Cobra terrordrome! yeah, 1/12...
and now, by promoting such feats, legends guys will get ideas
Doom terrordrome, shield tanks, Avengers s tower, who knows what...
it s in the brands s interest to push this to work on the customers - fans s image
they are not 'incells' isolated guys who love guns, and violence...
a good part of us are artists, dios are 'art nouveau' deco
I personally push the genre with real plants included in the scenes, or water works
in reality, the figs are great pieces of art, very inspiring to build pieces - scenes for
I also add lights to give it more flair and realism.
also, if you want to sell max, people need to have the best management possible,
save on space and dusting, can have guests coming over with pride and confidence.
so I always specify fig capacity, 5 - 8 fig cap, 20 - 30 fig cap
ex ; I have around 80 figs, and my dios [4] cap is 70+
so many can stay in box, or I can deploy more, but squeezed tighter
the cap is set by personal bubble space, a natural thing to understand
at 5 figs, the scene breathes, at 8, they re close to bubble intrusion
hopefully, you ll find a way to have your line distributed here one day
or I ll move somewhere I could have safe online deliveries, hey, it s possible
I m in a real Joe situation here, gangsters, the whole shebang!
and this situation leads to good money, or
this could be my last post ever, wrong place, wrong time, bye bye!
action force!
so now you know...
good show bro
I could work for Vala. I get his methods and preferences. James Cameron caliber.
Wow haha haven’t you been in the industry long enough to know some of the SOP for customs? I’m sure you’re frustrated this happened but it’s funny you would post saying US customs “stole” your merchandise. That’s wild man haha
If they took something without his permission that's the textbook definition of theft.
@@ucitymetalhead you’ve never dealt with customs before huh?
@@BaldyLockz thankfully no.
Bro.. obviously customs was super suspicious of how a company that is going out of business continues to sell mass product… they are probably talking to their consultant “the guru” and scratching their heads in confusion.
Haha
First !
Awesome!
Poor Bobby, bad enough he has manchild trolls giving him crap on the internet, he's even being undermined by his own subordinates! :(
🤣😂🤣😂 all that trouble a single figure your fake you just made that for the video.
What's that?
It sounds like a line from All Your Base Are Belong To Us.