Some of the questions I was asked in my (in-person)interview: 1.) If I had an older computer and I wanted to keep that computer but it was booting up slowly, what would you do? 2.) What is DNS? 3.) What is ping used for? 4.) Where would you use ipconfig and what information does it show you? 5.) What is bandwidth? 6.) What is a static ip address? 7.)How would you deal with a angry customer? 8.)What do you think would be the most challenging part of this job? 9.) Where do you see yourself in the next few years? 10.) Tell us about a time when you made a mistake on the job and how did you go about correcting that mistake? 11.) Tell us about a time when you were given negative feedback and how did you deal with it? 12.) What is one misconception that people have about you? 13.) Have you ever worked with somebody who was difficult to get along with and did you deal with that situation? Oh and I was also asked to do a typing test at the beginning of the interview. If there's one piece of advice I would give to anyone before their interview it's this: Be sure to ask LOTS of questions of your own after they ask you their questions. The more interested you seem in the job the better. And don't worry about not knowing every answer to every technical question. They want to know that you're easy to get along with, you love learning, you're tactful and know how to deal with uncomfortable situations and most importantly that you're HUMBLE. Work on your interpersonal skills first and foremost! Nobody wants to work with a highly knowledgeable person that's arrogant and highly disagreeable.
This video helped me get my first IT Help Desk position. I’ve been with the company since October and now working on becoming a Network Admin. I’ll be taking my network+ in a few weeks. Thanks!
Thanks for the tip, two interviews smashed in one day.. both offered me a role same day.. used the video card and outdated drivers as a scenario and it worked.. thanks again 🙏🏾
PSA for new folks: Novice A+/N+ have a catch-22 hurdle : entry level positions requiring 2-4 years experience. The A+ is just 1/3 of the puzzle. Get the N+ is another 1/3. The final part is the most important, be an intern/volunteer at a church/school/community center for x # hours per week for several months. You need to get the name, email, business address, good phone, of that IT person you assist. That volunteer gig will be the key for your resume getting past HR madness to the recruitor. Peace.
I'm a computer engineer just trying to learn new things. In the beginning I was like ok cool, that makes sense... I know that, but after around 7:55 I was like OK let me write that down. I didn't know that (I wasn't taught that), let me listen up. Keep up the great work!
Thanks for the questions. I can definitely confirm that 4/10 of these questions have been asked in my technical interview. I see the monitor isn’t working question is a standard one I was asked. I was also asked “what is an example of remote assistance, and what can you do with it?” And “How would you handle a customer who’s problem you’re not able to help them with?” I also can’t wait to hit my interviewer over the head with my BSOD answer lol. Anyway, some basic questions. I have another interview this week and I hope your questions will help me.
I have my first IT helpdesk interview today and I’m quiet nervous but confident in my knowledge I’ve learned through my program. Thank you for uploading this video, i hope I get the job!
Hi there I just wanted to say thank you so much for this video !!! This video helped me land my very first job in tech and 6/7 out of your 10 questions were the same exact questions I was asked during my interview. So glad I came across this video and thank you again for helping me to land my dream job!
Bro I was freaking out about an interview for two days not knowing what to expect but your video made name feel so much more confident going in. Respect!
Thank you! Wish I saw this before my interview. I think I did terribly lol. They (four technicians and a corporate manager) asked me curve ball questions like "What would you do if a penguin came through the door behind you?" and "If you were on a boat, what five things would you want to have with you and why?" I've heard people ask questions like "How do you make a peanut butter and jelly sandwich" or "If you were an animal, what would you be and why?" so be prepared to answer questions like those, it might happen. I actually don't think I was asked any questions about "domains" or "IP addresses" in my helpdesk interview. I was just asked what my experience with computers and technology was. Tech questions I was able to answer, but there were very few of them. I have done plenty of interviews to be able to answer questions, but they definitely threw me off my usual gam with those questions. Not sure what this means, but I will be hearing back from them later this week. Fingers crossed I hear good news from them!
i think they were either trying to lighten the mood or see how adaptable someone is to unexpected social situations at work or if they're too uptight to fit in with the culture lmao
Thank you for these! These are some of the most important parts of IT: the helpdesk/support aspect. I really appreciate that you took the time to explain these commonly asked technical questions. One question that I've gotten quite often during interviews: Someone comes up to you/there's a ticket saying they cannot connect to the printer. However their internet/wireless connection is just fine. How do you troubleshoot this? Just like the monitor question, it's simply answered by asking which network the user is connect to. (Usually the Guest network by auto reconnection.) I've flubbed this question and it cost me an interview despite knowing this answer.
I was asked at least half of these questions in my first interview just wish I had seen this video beforehand lol, but I still got a second interview so this video would definitely be helpful to prepare for a first interview.
I just got a job as a NOC I assistant I was scared and nervous I really needed the job and they made me do 2 interviews, one in Portuguese and one in English fortunately I got it even if my technical knowledge is not my strong area and I was really struggling since I just start studying to become a Software Engineer, my knowledge is pretty close to zero, they wanted someone who is capable of speaking fluent English and have experience with customer service and studying a related career. Now they are going to train me but I am looking more info and what course I should get to not only be capable of do an excellent job but to also improve my quality of life.
Thank you very much! I have a level 1 tech (mostly bench building from what I have heard) coming up. Feel better after this, thank you for sharing your experience.
Thank you so much. I Just graduated with my CIS degree and I have my first real interview tomorrow. I am really nervous. I have been studying my butt off all day so that I will be able to answer any questions thrown at me. Thank you for this video. I plan on moving on into Database to work with SQL but for now just to get my foot in the door into a help desk position and keep working my way up.
I wish I wouldve saw this before my interview. I was just super excited and went off of emotions, then I got hit with a technical question that I knew but it stunned me and now im pretty sure they think ive never even seen a computer before. Haha
I’m preparing for my first IT position interview it’s a help desk level 1 position I’m so nervous and scared but then excited too. I graduate December with my AAS degree in Networking Specialist I’m kinda nervous bc I started during the pandemic I had 1 good semester in classroom then boom everything shuts down and I haven’t had that hands on experience and I’m a hands on type of learner yall pray for me
Thank you so much brother. For someone who is completely new to the IT field, you explain things very well, and you make all these technical terms easy to understand👍🏿👍🏿🙏🏾
Some questions I was asked in my interview. Tell me about yourself. Why is customer service important for a company. How important is the it IT helpdesk for a company? What is one of your proudest moments in or outside of work? If a users computer monitor was flickering off and on and now they are getting a bsod, what troubleshooting steps would you take? A users home laptop connects to the internet but their work laptop is not showing an internet connection. How would you troubleshoot this situation? Name a time when you made a mistake and how did you handle the situation and what did you learn from it? What remote desktop services have you used before? Do you know how to setup RDP? Hopefully this information is helpful to some of you.
this is great information. i already knew most of these answers, but had no way to verbalize it - maybe if i actually sat down, made a list, organized the list in logical order, and then wrote a short paragraph... but this video already exists lol
This video was super helpful to me! I do want to point out the irony of the audio only coming through the left speaker & the levels being super low on a video about tech, lol. Nonetheless, very good info. Thanks!
@@arammaldonado2451 phone interviews are easy, stay relaxed and have all your practice questions and answers at your fingertips..and google open in case you need to quickly looks something up. good luck
Appreciate the video. Just wrapped up a it support cert program (at my current job nonetheless lol) and was curious to see what the interview process would be like. Would love to see another 10 questions if you got any before I start applying myself.
I have an interview coming up for a nice laid back IT job at a small office, but they were vague about the level or job requirements. I appreciate the videos as they are general information you are asked often during the skills portion. Another one they always say is the computer screen is black and wont turn on at all. Besides connecting charge /power I’m curious what answer they want
They don't want a specific answer, they are trying to gauge your troubleshooting skills, what would you check first?, how? what would you check next?, how? ect.
0. very first thing to do is restart pc,(resets drivers, gives you a good base to troubleshoot from) 1. I would then verify the monitor is getting power, (by checking for lights, press buttons, -no lights check power cable plugged in both ends, check power outlet, switch outlet. 2. if has power, check data cable (swap cable) if no luck 3. cable good, check video out on pc, switch to secondary out if available, cant determine, grab a known working monitor with cable and plug into target pc, if you get picture you know the issue is not with the pc, take the black screen monitor plug into known working pc, if stays black definitely the monitor, monitor is bad replace.
I have my first ever Helpdesk interview today and I’m scared shitless because I have no idea the answer to any of these questions. I have customer service experience but no helpdesk experience and I didn’t go to school for it either but I really want to get into IT
Jessie Williams it went really well, I got the job!!!! I was asked technical questions but it wasn’t like a pass or fail type thing it was just to see where I was.
Hello, Can you help me get clarification on the following particular job title? What is a Systems Administrative Support Specialist? I've tried googling couldn't find specifics to this job title. What is the average salary for this job? I'm looking to transition into Tech. Thank you so much!
Hi, I've never actually seen that title before, that's a strange one. But if I had to guess, sounds like administrative systems admin, which would basically be help desk. The job description should offer some clues, if it mentions office apps like Microsoft office suite.word outlook ect. Or tech support for administrative office personnel it's help desk basically
Great content, I had an interview but keep getting a common scenario based question: Where some user on same building not able to login, I gave the answer check Account, power supply, cables, credential but all wrong, I am not sure what the answer is? could you help me with this? Some users not able to login to the computer but they were fine yesterday.
Ideally, you want to ask for some clarification. What exactly do they mean by not being able to login? What error message(s) do they get? If they are getting an error message, that implies that the computer can turn on so the problem is unlikely to be power related; you can discard power problems.
I presented myself well, but what I should have done better was when they ask "ell us about your IT experience focus on only the pieces that directly relate to their job posting. I however spoke of 3 different types of IT positions I had done and I believe it just was more than the account rep wanted to hear. Luckily, it was a full-time position and I'm only looking for a part time tech position due to my disability management but lesson learned and progress shall be made :)
I hope this question and answers will help me tomorrow in my interview. I'm really nervous hahaha its my first time to work in IT area although i have a background in it.
hey man I appreciate the video I needed to hear this I have a phone interview tomorrow morning wish me luck and definitely will come back to let you know how it went
think my interview went well I had to take an assessment test and I emailed the recruiter and thanked him hopefully i can secure an in person interview
I secured an in person interview of which I think I did great we had a long talk for about 2 hours showed me around the place he supposed to call me back with a start date in a few days but still unofficial at this moment
Thanks fam, glad it was useful. Good luck on the interview! Here are a couple more vids that could help. ua-cam.com/video/V6DZ3ACV3cE/v-deo.html ua-cam.com/video/XP5ZOelG75I/v-deo.html
I’ve been watching so many of these videos, this one I knew at least in some shape, all of the answers! I have an interview for an IT support placement this Friday so hopefully it goes well!
First IT Job interview later today, ill update lol Edit: I got the job, only technical questions i was asked were, what is a network, are you familiar with the certificates related to I.T. which im not lol and what are some of the biggest IT challenges you have faced.
yo really like this stuff man. Just friendly tips for future videos. work on your confidence i know its weird to talk to a camera i do it often and its awkward. Posture up use some more hand gestures (get them dick beaters in there lol) be a little louder. other than that. this was a super awesome and useful video DO MORE DO MORE DO MORE GIVE US MOOOOOOOOORE also if that is you in the background picture Thank you for your service.
@@GadgetoolsUnlimited Yep im a Retired combat vet was level 1 IT for about 2 years about to interview for a CS 3 for STATE in MS figured I do some brush up.
Nobody found it out that you are whispering to one of my ears. Your audio using buds/earphones hear only either one of my ears. :) Turn your balancer in the middle.
The video was done 3yrs ago, The equipment wasn't the best, the video has been helpful to so many I wouldn't take it down, I've put up a sequel video to address the low audio quality of this one, but this one gets more exposure, so it persists. Are you an audio tech guy? lol
thats interesting for an entry-level , it can be a mixed bag though, if they are looking for a person with networking experience they would throw more network question in on the interviews, keep pushing though don't let that stop you, something will shake.
@@GadgetoolsUnlimited Yeah I'm not tripping, it was a job contracted through TEKsystems for $19 an hour. Just crazy question for a job paying this little and wanting you to know so much.
I've been there myself, it's not till you do a few interviews, and get a understanding of the process, that you realize it's not really as bad as it seems in the beginning, you won't be chosen every interview, its a numbers game, the more you do, the better you get at doing them, you begin to understand the interview blue print, then you start shining in interviews, and get more picks
My left ear enjoyed this video.
Thanks..lol it was one of the earlier ones, bugs
😂😂😂
Thought it was just me🤣🤣🤣
came here for this comment LOL
lmaoooo top tier comment
Some of the questions I was asked in my (in-person)interview:
1.) If I had an older computer and I wanted to keep that computer but it was booting up slowly, what would you do?
2.) What is DNS?
3.) What is ping used for?
4.) Where would you use ipconfig and what information does it show you?
5.) What is bandwidth?
6.) What is a static ip address?
7.)How would you deal with a angry customer?
8.)What do you think would be the most challenging part of this job?
9.) Where do you see yourself in the next few years?
10.) Tell us about a time when you made a mistake on the job and how did you go about correcting that mistake?
11.) Tell us about a time when you were given negative feedback and how did you deal with it?
12.) What is one misconception that people have about you?
13.) Have you ever worked with somebody who was difficult to get along with and did you deal with that situation?
Oh and I was also asked to do a typing test at the beginning of the interview.
If there's one piece of advice I would give to anyone before their interview it's this:
Be sure to ask LOTS of questions of your own after they ask you their questions. The more interested you seem in the job the better.
And don't worry about not knowing every answer to every technical question. They want to know that you're easy to get along with, you love learning, you're tactful and know how to deal with uncomfortable situations and most importantly that you're HUMBLE. Work on your interpersonal skills first and foremost!
Nobody wants to work with a highly knowledgeable person that's arrogant and highly disagreeable.
This!
Hey bro thanks for these questions, can you please give us the answers to these questions iy will be a great help.
@montisino no you gotta do your own homework.
I took months to learn enough to get an entry level IT job.
gah dayum
This video helped me get my first IT Help Desk position. I’ve been with the company since October and now working on becoming a Network Admin. I’ll be taking my network+ in a few weeks. Thanks!
Congrats!, glad it was helpful, here's to the journey!
I will be you soon I hope
Hey did you end up getting the network admin position??
Thanks for the tip, two interviews smashed in one day.. both offered me a role same day.. used the video card and outdated drivers as a scenario and it worked.. thanks again 🙏🏾
Fantastic! Glad it was useful, and Congratulations!
PSA for new folks: Novice A+/N+ have a catch-22 hurdle : entry level positions requiring 2-4 years experience. The A+ is just 1/3 of the puzzle. Get the N+ is another 1/3. The final part is the most important, be an intern/volunteer at a church/school/community center for x # hours per week for several months. You need to get the name, email, business address, good phone, of that IT person you assist. That volunteer gig will be the key for your resume getting past HR madness to the recruitor. Peace.
Absolutely!
I'm a computer engineer just trying to learn new things. In the beginning I was like ok cool, that makes sense... I know that, but after around 7:55 I was like OK let me write that down. I didn't know that (I wasn't taught that), let me listen up. Keep up the great work!
Thanks
Bro. Real shit. Swear to god as he finished that I was like “holdup, that sounds valuable.” 🤣
Thanks for the questions. I can definitely confirm that 4/10 of these questions have been asked in my technical interview. I see the monitor isn’t working question is a standard one I was asked. I was also asked “what is an example of remote assistance, and what can you do with it?” And “How would you handle a customer who’s problem you’re not able to help them with?” I also can’t wait to hit my interviewer over the head with my BSOD answer lol. Anyway, some basic questions. I have another interview this week and I hope your questions will help me.
I have my first IT helpdesk interview today and I’m quiet nervous but confident in my knowledge I’ve learned through my program. Thank you for uploading this video, i hope I get the job!
You got this! Good Luck!
Who was it?
I have my first interview in 10 minutes, this can change the quality of my life.
How did it go?
@@GadgetoolsUnlimited great, thanks for that marvelous video!
Hi there I just wanted to say thank you so much for this video !!! This video helped me land my very first job in tech and 6/7 out of your 10 questions were the same exact questions I was asked during my interview. So glad I came across this video and thank you again for helping me to land my dream job!
Hello! I am so glad to hear my video helped you, and congratulations on landing the job! You just unlocked so much opportunity. Good luck
Bro I was freaking out about an interview for two days not knowing what to expect but your video made name feel so much more confident going in. Respect!
Glad it helped!, how did it go?
Thank you! Wish I saw this before my interview. I think I did terribly lol.
They (four technicians and a corporate manager) asked me curve ball questions like "What would you do if a penguin came through the door behind you?" and "If you were on a boat, what five things would you want to have with you and why?" I've heard people ask questions like "How do you make a peanut butter and jelly sandwich" or "If you were an animal, what would you be and why?" so be prepared to answer questions like those, it might happen.
I actually don't think I was asked any questions about "domains" or "IP addresses" in my helpdesk interview. I was just asked what my experience with computers and technology was. Tech questions I was able to answer, but there were very few of them. I have done plenty of interviews to be able to answer questions, but they definitely threw me off my usual gam with those questions. Not sure what this means, but I will be hearing back from them later this week. Fingers crossed I hear good news from them!
Got another IT job with much more reasonable questions. Quick and easy interview. Questions in this video were good to know before getting interviewed
@@Gimmicking yea that’s first Interview you posted is wack 😂
i think they were either trying to lighten the mood or see how adaptable someone is to unexpected social situations at work or if they're too uptight to fit in with the culture lmao
I like how you break it down in layman's terms bro, appreciate it.
no problem fam, just tryna offer some valueable info to the masses
Thank you for these! These are some of the most important parts of IT: the helpdesk/support aspect. I really appreciate that you took the time to explain these commonly asked technical questions. One question that I've gotten quite often during interviews: Someone comes up to you/there's a ticket saying they cannot connect to the printer. However their internet/wireless connection is just fine. How do you troubleshoot this?
Just like the monitor question, it's simply answered by asking which network the user is connect to. (Usually the Guest network by auto reconnection.) I've flubbed this question and it cost me an interview despite knowing this answer.
He is so smart the way he simplifies things
Thanks!
Got my first IT interview in a few days.
I'm super nervous about it but I'm hoping for the best and thank you for all of this information
No problem, Good Luck!
All the very best.
@@GadgetoolsUnlimited
UPDATE: I got the job. Once background goes through I finally start in the IT world. Thank you again for this video!
@@alejandroalvarez7072 how are you liking it so far?
@@lardism3211 I’m really enjoying it. I work for a city so it’s a lot of things going on but I’m learning so much.
I was asked at least half of these questions in my first interview just wish I had seen this video beforehand lol, but I still got a second interview so this video would definitely be helpful to prepare for a first interview.
Glad it was helpful!
I just got a job as a NOC I assistant I was scared and nervous I really needed the job and they made me do 2 interviews, one in Portuguese and one in English fortunately I got it even if my technical knowledge is not my strong area and I was really struggling since I just start studying to become a Software Engineer, my knowledge is pretty close to zero, they wanted someone who is capable of speaking fluent English and have experience with customer service and studying a related career. Now they are going to train me but I am looking more info and what course I should get to not only be capable of do an excellent job but to also improve my quality of life.
Thank you very much! I have a level 1 tech (mostly bench building from what I have heard) coming up. Feel better after this, thank you for sharing your experience.
Thank you so much. I Just graduated with my CIS degree and I have my first real interview tomorrow. I am really nervous. I have been studying my butt off all day so that I will be able to answer any questions thrown at me. Thank you for this video. I plan on moving on into Database to work with SQL but for now just to get my foot in the door into a help desk position and keep working my way up.
How did it go?
@@GadgetoolsUnlimited It went well. They offered me the job and I start next month so I'm excited. Thank you!
Great video. I have an interview tomorrow and I'll come back to say thank you!
Good Luck on the Interview Kevin!
I wish I wouldve saw this before my interview. I was just super excited and went off of emotions, then I got hit with a technical question that I knew but it stunned me and now im pretty sure they think ive never even seen a computer before. Haha
No worries Jorge I've been there now you know what you didn't know, and the next one will be awesome.
Thanks for your video man, I had my interview on Thursday and I found some of your tips very helpful. Fingers crossed now🤞
Best of luck!
I’m preparing for my first IT position interview it’s a help desk level 1 position I’m so nervous and scared but then excited too. I graduate December with my AAS degree in Networking Specialist I’m kinda nervous bc I started during the pandemic I had 1 good semester in classroom then boom everything shuts down and I haven’t had that hands on experience and I’m a hands on type of learner yall pray for me
You got this! finish up the degree, and lab everyday, and research!..you are in the right place
You think you could do some more videos like this?? You break it down Barney style
more to come
Thank you for this video, It really helped me get through overthinking the interview!
Glad it was helpful!
Thank you Brotha! I have my first IT entry level help desk job in the next hour. Wish me luck! Thanks again!
How'd it go?
@@IDK-kv8ob I got the job!!!!!!
It is s remote job or in site job
Did you record your interview
Did you lie about having experience or not
@@njinthesteve2266 Remote Job. Didn’t get to record my interview. Didn’t lie about experience.
@@willa.3416 Did you start as tier 1 entry
Straight to the point very good video
Thank you so much brother. For someone who is completely new to the IT field, you explain things very well, and you make all these technical terms easy to understand👍🏿👍🏿🙏🏾
You are most welcome, glad it helps, for tech I have passion, that makes it easy
Some questions I was asked in my interview.
Tell me about yourself.
Why is customer service important for a company.
How important is the it IT helpdesk for a company?
What is one of your proudest moments in or outside of work?
If a users computer monitor was flickering off and on and now they are getting a bsod, what troubleshooting steps would you take?
A users home laptop connects to the internet but their work laptop is not showing an internet connection. How would you troubleshoot this situation?
Name a time when you made a mistake and how did you handle the situation and what did you learn from it?
What remote desktop services have you used before? Do you know how to setup RDP?
Hopefully this information is helpful to some of you.
this is great information. i already knew most of these answers, but had no way to verbalize it - maybe if i actually sat down, made a list, organized the list in logical order, and then wrote a short paragraph... but this video already exists lol
Thank you! These questions are very helpful. I really like how well you explain your answers!
Thanks Seth
This video was super helpful to me! I do want to point out the irony of the audio only coming through the left speaker & the levels being super low on a video about tech, lol.
Nonetheless, very good info. Thanks!
The struggle was and continues to be real..lol
Thanks bro! Got my first I.T interview this Fri lol But thx
man good luck bro!, if you have any questions or need tips let me know
Im good. Little nervous lol Its a phone interview. Any tips on that would be great. For the most part, you covered everything! Thanks again!
@@arammaldonado2451 phone interviews are easy, stay relaxed and have all your practice questions and answers at your fingertips..and google open in case you need to quickly looks something up. good luck
@@GadgetoolsUnlimited what if I have a zoom interview?
How did it go?
Appreciate the video. Just wrapped up a it support cert program (at my current job nonetheless lol) and was curious to see what the interview process would be like. Would love to see another 10 questions if you got any before I start applying myself.
Excellent
Awesome video man! Appreciate you giving out this info for all us beginners trying to get into the industry.
I have an interview coming up for a nice laid back IT job at a small office, but they were vague about the level or job requirements. I appreciate the videos as they are general information you are asked often during the skills portion. Another one they always say is the computer screen is black and wont turn on at all. Besides connecting charge /power I’m curious what answer they want
They don't want a specific answer, they are trying to gauge your troubleshooting skills, what would you check first?, how? what would you check next?, how? ect.
@@GadgetoolsUnlimited Interesting. Thanks, that makes sense!! Considering that, what… would.. you say, out of curiosity? haha
0. very first thing to do is restart pc,(resets drivers, gives you a good base to troubleshoot from)
1. I would then verify the monitor is getting power, (by checking for lights, press buttons, -no lights check power cable plugged in both ends, check power outlet, switch outlet.
2. if has power, check data cable (swap cable) if no luck
3. cable good, check video out on pc, switch to secondary out if available, cant determine, grab a known working monitor with cable and plug into target pc, if you get picture you know the issue is not with the pc, take the black screen monitor plug into known working pc, if stays black definitely the monitor, monitor is bad replace.
I have my first ever Helpdesk interview today and I’m scared shitless because I have no idea the answer to any of these questions. I have customer service experience but no helpdesk experience and I didn’t go to school for it either but I really want to get into IT
How did the interview go?
Jessie Williams it went really well, I got the job!!!! I was asked technical questions but it wasn’t like a pass or fail type thing it was just to see where I was.
Congratulations. I'm trying to break into the IT field and I'm getting rejected left and right
@@salikkahall6063 That's actually wholesome
@@sparda12 sorry for the late reply but just keep trying! You will get the job that is destined for you.
Hello, Can you help me get clarification on the following particular job title? What is a Systems Administrative Support Specialist? I've tried googling couldn't find specifics to this job title. What is the average salary for this job? I'm looking to transition into Tech. Thank you so much!
Hi, I've never actually seen that title before, that's a strange one. But if I had to guess, sounds like administrative systems admin, which would basically be help desk. The job description should offer some clues, if it mentions office apps like Microsoft office suite.word outlook ect. Or tech support for administrative office personnel it's help desk basically
Awesome video man! Got an interview tomorrow and I definitely took a lot from this!
Glad it helped!, how did it go?
Great content, I had an interview but keep getting a common scenario based question: Where some user on same building not able to login, I gave the answer check Account, power supply, cables, credential but all wrong, I am not sure what the answer is? could you help me with this?
Some users not able to login to the computer but they were fine yesterday.
Thanks, your question is still to vague to pinpoint, but I would start with checking network connection, DhCP settings on through to DNS address pool
Ideally, you want to ask for some clarification. What exactly do they mean by not being able to login? What error message(s) do they get? If they are getting an error message, that implies that the computer can turn on so the problem is unlikely to be power related; you can discard power problems.
@@JJFlores197 Great response Jose, you're absolutely right!, the more info you can get from the user, the faster you can troubleshoot the issue.
useful in 2022. Thank you :-)
Very welcome!
Thank you sir
Thank you for the video. I have a level 1 IT support interview tomorrow.
Best of luck!, How did it go?
@@GadgetoolsUnlimited didn’t get it.
Keep @ it Fam you'll get in
Great questions and answers
ALso they might ask about what is a VPN
Very good common interview questions. Thanks!
Thank s brother interview tomorrow.. needed this
How did it go?
I presented myself well, but what I should have done better was when they ask "ell us about your IT experience focus on only the pieces that directly relate to their job posting. I however spoke of 3 different types of IT positions I had done and I believe it just was more than the account rep wanted to hear. Luckily, it was a full-time position and I'm only looking for a part time tech position due to my disability management but lesson learned and progress shall be made :)
@@MicTheXception Absolutely, every interview is a learning experience, the odds of landing increase with each flight
Thanks for breaking this down the way you did!
This is really helpful for my tech interview preparation. Thank you.
Glad it was helpful!
Watching this the night before my interview
Thanks!
watch this one too!, even more insight--ua-cam.com/video/V6DZ3ACV3cE/v-deo.html
Me too
I hope this question and answers will help me tomorrow in my interview. I'm really nervous hahaha its my first time to work in IT area although i have a background in it.
You got this! Good luck!
hey man I appreciate the video I needed to hear this I have a phone interview tomorrow morning wish me luck and definitely will come back to let you know how it went
think my interview went well I had to take an assessment test and I emailed the recruiter and thanked him hopefully i can secure an in person interview
how did it go fam?
I secured an in person interview of which I think I did great we had a long talk for about 2 hours showed me around the place he supposed to call me back with a start date in a few days but still unofficial at this moment
hey man i got the job no tech history just all of my customer service background and problem solving skills
Ahahahahaha I thought my right side of headsets weren’t working lmao.
Thanks for posting!!! Very helpful....
great video fam! got so much information. Have my first interview this friday. Sooo nervous.
Thanks fam, glad it was useful. Good luck on the interview! Here are a couple more vids that could help. ua-cam.com/video/V6DZ3ACV3cE/v-deo.html
ua-cam.com/video/XP5ZOelG75I/v-deo.html
Please remember to like and subscribe!
Thanks for the great review! I found it very useful.
Glad it was helpful fam
I’ve been watching so many of these videos, this one I knew at least in some shape, all of the answers! I have an interview for an IT support placement this Friday so hopefully it goes well!
How did it go?
Thank you for the information brotha appreciated
You bet
First IT Job interview later today, ill update lol
Edit: I got the job, only technical questions i was asked were, what is a network, are you familiar with the certificates related to I.T. which im not lol and what are some of the biggest IT challenges you have faced.
Good Luck Gabriel
@@GadgetoolsUnlimited I got the job!
@@GadgetoolsUnlimited they also asked me "what would you do if a monitor keeps going into power saving mode"
This was a great video... Thanks
Glad you enjoyed it!
thanks man you got me a third interview
Awesome!, glad it helped, Good Luck!
I really enjoy boss,I can't wait another video
Coming soon, thanks!
Great value, thanks! Subscribed :)
Thanks Fam!
I'll let you know how I did in my interview thanks bro.
Congrats fam!
Thank you!
very useful video. I've learnt a lot. Thanks mate
Glad it helped, thanks
nice one
Thank you.
You're welcome!
Great video
My interview is today I’m super nervous but I want this so bad!!
Good Luck!, How did it go?
@@GadgetoolsUnlimited I think it went well I was honest and let them know I’m teachable so I hope I got it.
I hope yo got it 👍
Random question but we’re you a 25U in the army?
No I wasn't
That's crazy!! I was! Communications baby!!!!
thanks, helpful
Glad it helped!
Thanks much. Audio was a little low tho
Sorry about that, it was when my system was not all there, thinking of re doing it tho
I see those dress blues in the right hand corner 😏. What was your mos?
Thats actually a pic of my cousin, he recently discharged
yo really like this stuff man. Just friendly tips for future videos.
work on your confidence i know its weird to talk to a camera i do it often and its awkward.
Posture up
use some more hand gestures (get them dick beaters in there lol)
be a little louder.
other than that. this was a super awesome and useful video DO MORE DO MORE DO MORE GIVE US MOOOOOOOOORE
also if that is you in the background picture Thank you for your service.
i thought google give u only the public ip address of your network router and not the computer ip address
correct
Isn’t that MAC address you talking about
No mac address is at layer 2 OSI model and it can't be revealed by Google.
@@PREMENATIONS there is a difference btn mac address and ip address
Audio is only on left earbud
Heads up ur sound outpout is only coming thru one side via the mic but not ur music :D
Yea, it's an older vid, but good info
@@GadgetoolsUnlimited Yep im a Retired combat vet was level 1 IT for about 2 years about to interview for a CS 3 for STATE in MS figured I do some brush up.
@@KaiserDragonTV I love it, and thank you!, For your service
Nobody found it out that you are whispering to one of my ears. Your audio using buds/earphones hear only either one of my ears. :) Turn your balancer in the middle.
Yes I was working with some bad settings@ that time..lol
Audio is not quite good...
Sorry about that, @sky Larks this one fixed the issue ua-cam.com/video/V6DZ3ACV3cE/v-deo.html
well i was asked whats ping and have i ever logged into someone computer remotely (with permission')
were you able to answer it?
@@GadgetoolsUnlimited no i dont think i m getting that job for sure
What's with the left only audio ... but music is all stereo.... you no audio tech guy for sure :P
The video was done 3yrs ago, The equipment wasn't the best, the video has been helpful to so many I wouldn't take it down, I've put up a sequel video to address the low audio quality of this one, but this one gets more exposure, so it persists. Are you an audio tech guy? lol
where is the voice dear?
sorry the audio is very low on this vid
fix level of voice its not loud enough mate
Fools didn’t ask me no question like this. They asked me “A network drives pant isn’t showing up tell us how you would diag this issue” straight bs.
thats interesting for an entry-level , it can be a mixed bag though, if they are looking for a person with networking experience they would throw more network question in on the interviews, keep pushing though don't let that stop you, something will shake.
@@GadgetoolsUnlimited Yeah I'm not tripping, it was a job contracted through TEKsystems for $19 an hour. Just crazy question for a job paying this little and wanting you to know so much.
fix your audio bro
its funny how i know all the questions but am too scared to go for an interview
I've been there myself, it's not till you do a few interviews, and get a understanding of the process, that you realize it's not really as bad as it seems in the beginning, you won't be chosen every interview, its a numbers game, the more you do, the better you get at doing them, you begin to understand the interview blue print, then you start shining in interviews, and get more picks
@@GadgetoolsUnlimited love for that
why the hell are you whispering?
lol bad recording redo on my mind.
Thank you so much. Most of these questions came up and I got the job 🤍
Congratulations! I hope it's everything you want to be, it has been for me.
Thank you sir.
Thank you!
Thank you!!
You're welcome!