@@lco9214 ooh, and when we become old, too. If you become old enough, someday you're gonna have problems with getting around by yourself. I started living with my 91 years old grandma and started realizing all the problems that wheelchair users go through.
Just saw in the tabloid news that Hannah has a boyfriend who is an ex marine. He’s 6’3” and in excellent shape. Shane knows about him and is ok with it. In fact, Liz (Hannah’s mom) is the one that introduced them!
All they need is one row at the front of the plane that’s empty where people can snap their wheelchairs into place and sit comfortably. Come on people - it’s 2021, airline industry!
Some Greyhound buses have a row where they remove the seats in order to accommodate wheelchairs. Then when not used they put the seats back. I got that seat before & it's wonderful. So much more legroom.
ya buses have seats in front were the flip up and usually have a locking system were the tire goes to lock safe. Now if the companies for buses can think of this why can't the damn companies that make the planes
It would be nice indeed if I could stay in my chair during a flight (I am a wheelchair user). Sadly, it will likely never happen. Airplanes are fundamentally different from trains and buses (which have done this by the way). The passenger cabin is designed for maximum survival during an extremely high impact event. Unfortunately, there are no restraints made that would hold a wheelchair and its occupant during such an event (crash). Having a 500 pound wheelchair+occupant hurtling through the air after a crash is the nightmare scenario they are trying to avoid.
its not that easy, they need to meet safty requirements also, since its so many different wheelchairs its hard to make a mechanism that mount them all sercurly.
I love how Hannah's mom always come along on long trips to help Shane get around. It's nice that Shane has a great relationship with his mother-In-Law.
Airlines are constantly damaging wheelchairs in cargo, too. I was listening to a podcast today and the host said, “An airline employee breaking someone’s chair should be treated like an employee breaking someone’s legs. They’re taking away their mobility.” Really put things in perspective.
As an able bodied person, I’ve never thought about the fact that airplanes aren’t wheelchair accessible. That is just ridiculous, and nobody should have to deal with this!
I became disabled in 2015 and haven’t flewn since. I’m too scared my powerchair breaks, this is a nightmare, since I can only sit in my chair, because of an ortheses I need to be able to sit, as external support for my body. Your chair gets tossed about in the cargo hold and I’ve heard so many stories about broken and busted up chairs that I just don’t even want to bother. If I can’t drive there I won’t go there. It really ruins travel for me. So stupid.
@@rebeccastratton4114 I refuse to let anyone bad mouth my car while we're in or around him because I kid you not, he acts up and throws tantrums and I can NOT afford a new car right now LOL
i saw a video recently of a woman whose wheelchair was broken during travel on a flight and she was trying so hard to explain to them that her wheelchair is a part of her, like an extension and she had even put signs on her wheelchair that it was fragile and how it needed to be stored... it broke my heart, not just because of how expensive they are but because it was a part of her and they broke it like it was nothing... airplanes NEED to be accessible. period. i’m so sorry you guys have to deal with this still.
I worked for a freight cargo company, where 1,000's of pieces of parcel handled in ways of sorting, weighed, inspected, counted, at a time where employees are working against the clock. Half of us (that is when I worked at the airport) are tired, and lack time to regard every single parcel that comes into contact with.
@@UrbanSipfly Always respect to the disability community esp those with wheelchairs..no excuses when work with professional,high moral & humanity ethics
Hi squirmy and grubs! I’m glad you got your chair working again. I work for a DoD terminal, so I know some of the ins and outs of moving passengers and cargo. I was reading some of the comments. Some of these folks have really good points. I whole-heartedly agree that the airlines should be more accessible. I’m glad I see youtubers/influencers like you both, who have decided to educate people like me on the wide range of needs of so many people. I’m only a shift supervisor, but I’m going to start looking into ways to improve my terminal. If anyone has ideas, please let me know. Sometimes, when we’re lifting heavy bags and cursing people for putting bricks in their luggage, we forget that very real people need this stuff. I try to MAKE myself less ignorant, but again, feel free to comment and let me know how to improve. Much love. ❤️
Just saw in the tabloid news that Hannah has a boyfriend who is an ex marine. He’s 6’3” and in excellent shape. Shane knows about him and is ok with it. In fact, Liz (Hannah’s mom) is the one that introduced them!
Watching the three of you handle a very stressful situation on the fly with such grace and humor is a true testament to your character. Hoping the rest of your trip is smooth sailing!
Little advice... Disconnect the battery, my $70,000 chair has been broke like 4 times because even tho i left it disengaged to be able to push it... The baggage people turn it on to try to move it & leave it on & during to flight the parts that tilt get activated and break
If there is another way, I would make sure to let them know this in a way they will certainly read it! Because this is very important information which could help them a lot! Since this comment is not “hearted” by them, so they might not have read this..
Because airlines are so greedy, they’re not willing to give up one seat. That’s sadly the only reason, they need to cram in and sell out every seat, every flight, rather than accommodate passengers in wheelchairs.
How does that even make any sense regarding safety? How is it in any way safe Not worth that small being on wheels convenience if it will compromise yourself and everyone else on the plane. Why not admit the obvious safety issue? Everyone is complaining on the convenience and little mention of the very serious safety issues that bring and saying “they can do it on so easily on buses and trains so planes can just as easily do it too” PUBLIC transport is not comparable in the slightest to a airborne plane! It is a safety and a liability issue. For literally everyone on the plane. Not worth it at all!
@@HaA-s To be fair, i've literally never heard of a seat saving a persons life on a crash. So maybe the testing is pointless. Not trying to argue, just saying from a logical standpoint.
@@HaA-s That makes sense, actually. Thank you for explaining. Indeed would be horrible to have a wheelchair - or parts of it - flying across a crashing plane... Nevertheless, you'd think there should be a solution somehow. It would be so nice for them to not have to worry about all the logistics
This channel is doing a great job educating people about accessibility concerns. As we all get older, we will need ramps and other things to help us get around.
Wow! Every airline exec needs to see this video. I was experiencing anxiety for you. It is 2021. It should not be difficult to have a designated wheelchair section on a plane, just like buses and cars,
It's 2021 - we can get to space, we can non- invasively get 3d images of peoples insides, surely there must be a way to attach a wheelchair to an aircraft as securely as an aircraft seat.
@@arnevonjensen we understand that the technology / mechanical engineering might not be available now. My point was it could be. If it doesn't exist, the reason is not because it's impossible/ beyond the realms of human capability. It's because the investment isn't there. This is what we're pushing back against.
Me too! I would have been telling the flight attendant to ask the baggage guys what the heck they think they're doing & that they will break the chair unless they follow the instructions on the yellow sign.
The fact that wheelchair users STILL can't sit in their chairs during flights makes me SO MAD. Edit: None of you arguing will change my mind. I will never be convinced that this is simply not possible, and disabled people are just too much of an obstacle to overcome. I won't be reading any more comments.
I'm truly sorry you guys had to go through that where they broke his wheelchair that's sad that they can't take enough time to move someone's wheelchair without breaking it that's disrespectful and so many levels
@3 Minute Game Reviews they need to create better protocols for handling wheelchairs though. There’s an average of 29 wheelchairs broken on flights per day in the US & those chairs are people’s livelihoods & their way of getting around. It often means months of not being able to go anywhere if they have to wait for a new chair.
@3 minute game reviews sadly it’s a common problem on airlines - they break around 2 dozen wheelchairs per DAY. These are basically people’s legs so they really need to train employees to handle wheelchairs more carefully - my partner uses one and I see how they tend to handle them, it’s really bad.
@@elizamcdonough6237 honestly it's both, but it's just easier to blame the immediate effect of a broken wheelchair on the people putting them in and taking them out than confront the fact that if these airport workers weren't under strict time limits to complete boarding, and provide them with protocols for how to secure MEDICAL DEVICES used by millions of people in a way that protected them from cabin shifted luggage, it would be something that happened way less frequently.
@@nataliella97 yep that’s what I said lol, they need to create better protocols & training so that the people handling the chairs can do it safely & efficiently.
Just saw in the tabloid news that Hannah has a boyfriend who is an ex marine. He’s 6’3” and in excellent shape. Shane knows about him and is ok with it. In fact, Liz (Hannah’s mom) is the one that introduced them!
To think all of that could have been avoided with a wheelchair accessible spot on the plane. Breaking your wheelchair is the same as breaking an ablebodied person's legs.
There’s a danger in having the person in the chair on the plane. Even when they’re in the chair securely and the chair is secured to the plane floor if there is a incident with the plane, like a hard landing or crash, that wheelchair becomes incredibly dangerous to the person in the chair and other passengers. It’s hard to have to put their chair in the cargo hold but it’s really safer for everyone. My mom’s chair weighed about 300 lbs. and took 4 firemen to lift, so it didn’t need to break loose in a plane crash. I do agree that the airlines should treat them more carefully and if they had to pay to replace them they’d take far better care of them for passengers.
You're really smart & I can tell you're really caring too. You truly make the world a better place. I'm sure you'll do something really special with your life.
It's a valid concern. I work in the planes, so I will clarify why. You see, most aisles in the plane are too small to accommodate regular wheelchairs. Reason is , to accommodate as many seats as possible....it business and profits nothing personal . Second, for safety reasons which is more important for the customers and the airlines. Everyone's seat in the plane has to be secured to the floor . When hit by severe turbulence, one's chair will be flying around and to the ceiling causing injury to themselves and others and possible deaths. I hope with a little light on the reasons, you can find ways to navigate better in your future essay arguments. Best of luck
This JUST happened to another gal and they were not going to replace her wheel chair or offer to have it fixed. She was in hysterics and the employees of the airline in question just stood there with her in the air port wheelchair. It was so heartbreaking, and it infuriates me every time I hear this happening to someone. They don't realize how difficult it is for people to obtain wheel chairs like what Shane has. Insurance gives you run arounds and you'll spend years trying to get it covered.
Wow!! I’m so glad the vendor was able to talk through the repair and you were able to fix it. I shuddered watching the guys trying to move it so aggressively. People just don’t seem to realize how important (and expensive!) mobility equipment is.
I admire the fact that in what was a very stressful situation, that you all have such a good attitude. We live in a society where some people become unhinged over simple things that could be resolved peacefully. You are a positive example for all of us. Love that you take us on your adventures!
They literally make her do everything. Rewatch the video. Hanna does nothing. Liz has to do everything. It's gross and lazy. I'd be pissed too. She's the one who has to deal with everything.
OMG such a happy ending! Nothing more satisfying than fixing something, especially when you're in that predicament. Perhaps someday you will post some video snippets of one of your speaking engagements? I would love to see how you work your magic on the crowds!
I love how you both stay calm..you are role models as well as bringing to attention the difficulties one has when traveling as disabled individual.with all the technology we have today.....
Your broken wheelchair made me cry! Well I ended up crying at the end after it was all fixed cuz I was so happy but I felt so bad for you guys and you all kept your cool stayed calm and I'm so happy it had a happy ending. You guys are totally amazing ❤
I was laughing so much at the promo--and, yes, I do choose wine on the basis of the label! Then the saga of the wheelchair. This episode hit all the emotions. The most amazing thing of all is how cool and calm you all were. Incredible. I will think of the three of you from now on every time I travel and it will make me calm no matter what happens.
I watch a ton of UA-camrs and usually don't sit through their sponsored ads. But this ad was hilarious. I love when UA-camrs go above and beyond to make a good "commercial" for their sponsor. There's nothing wrong with just talking about the product but I love seeing the sketches y'all sometimes come up with.
Delta meets you at the gate after they saw your post about you asking them not to break your wheelchair and THEN they BREAK your wheelchair! Of course! 🤦🏻♀️
We just traveled to Orlando 2 weeks ago with our 10 year old son with SMA type 2. We would have loved to have met you guys! One of the airline staff asked us what condition my son had. Then proceeded to tell us they follow an awesome guy in a wheelchair on you tube. They said him and his wife are inspiring! Guess who they were talking about...you guys! Thank you for spreading awareness ❤ I pray they hear the need for wheelchairs on the cabin of an airplane!
That was my first thought too. But then I remembered, they had figured out that they left it at the hotel after finding footage of it in the hotel bathroom as they were leaving.
Well, that was a trip down memory lane. I am so glad that they could fix Shane's chair and that people were so nice :) When I went to Finland 11 years ago my wheelchair got completely destroyed and I flipped out I must have looked like a lunatic haha thank god that my trip to Madrid went perfectly :)
I’m so afraid if I ever ran into you both out in the real world, I wouldn’t be able to control my laughter. Not because I’m confused by your relationship, but because I would automatically think of all of the goofy things Shane had done. For instance, him being a wine “connoisseur.”🤣
Probably the only people I subscribe to that I actually watch the Ads for without fast forwarding, etc. I love how much creativity they put into all these!!
My son is in a wheelchair, and I have to fight everytime we go somewhere. I get told all the time because he's so little and young it's not that hard, while I don't find it hard most of the time it isn't always easy in every situation. I vote handicapped access everywhere, including airplanes and wheelchairs. I've gotten so frustrated at how ignorant some people can be about it. It's a huge problem, and most people don't realize unless it directly deals with them or someone they know.
My sister has MS and has been in a wheelchair for 28 years. There is an astounding lack of understanding and empathy from people who have never had to deal with this in their personal lives. There are so many complications and difficulties that arise, it’s hard to even comprehend of.
If someone one told me it's not hard because my child is small, I'd look them dead in the eye and ask "ok, so what will it be like when they're not little anymore???"
I have been a carer for literally years, I love my job, I’ve now become disabled myself and I love watching ur vids, as ur both totally natural and give a hell of a lot of hope to people like me? Sending u loads of love, u darn good looking pair!!!! Xx😍
We can do it in busses, why can't we do it in planes???? There should be an international effort, but of course if there's a space for a wheelchair it is less passengers flying in the flights there's no wheelchair users, so less money 🤷🏻♀️ they are not interested at all. In busses, the wheelchair space is used for standing people most of the time, in a plane it can't happen
Just saw in the tabloid news that Hannah has a boyfriend who is an ex marine. He’s 6’3” and in excellent shape. Shane knows about him and is ok with it. In fact, Liz (Hannah’s mom) is the one that introduced them!
So sorry you had to experience this. Thank you for sharing and raising awareness about this problem! I never thought about wheelchairs on flights until I found your channel.
OMG... Shane the wine connoisseur had me actually cackling, when he sniffed the wine. I never quite know what lengths Shane will go to, during a "bit," and was not expecting the sound effects. Then the slurps came, and I was REALLY glad I knew enough to put down my soft drink before it happened.
Please do the wine 🍷 tasting segments on the. Regular... Best laugh I’ve had in weeks 😂🤣😂🤣 the slurps and tongue smacks or whatever it was 😆 then the lovely palate clearing 🎼ahhhhhh ... beautiful tone on the long held musical note . Good for your lungs too.
You never cease to amaze me. You are both so calm in the most stressful of situations. And Shane just laughs. He must have had years of this frustration xxxxx
Did the removal of the footrest have anything to do with the repair needed? I love the light that you shine on every industry who isn’t wheelchair accessible.
Makes me so upset that you get hit with so many issues., Airlines need to do better., His chair needs to fit on The plane in a empty spot up front so he doesn’t need to be transferred all around,.. How can we come together and make this happen.. 🥰
@@theketovillagee Planes don't have "empty spots." They try to eke every penny out of every spot. The only empty spots are ones that are required for movement/escaping. We as a society really have to be willing to absorb a little bit of the costs (because companies will always try to pass the costs on to us) for things like dedicated wheelchair spots on _every_ plane. There's a large portion of society that just doesn't have the empathy for that.
@@arnicepernice8656 Would be fine by me. Though often they don't sell out first class and give people free upgrades when the plane is about to leave (like Liz got in the video). So I'm not sure how the funding would work out exactly.
Sponsors should be lining up just to see the ‘Burcaw-esque’ interpretation of their products! Zero comparison to Shane, but was wheelchairing it as I re-learned how to walk & got a taste of the logistical nightmare it is ✈️ TSA wouldn’t listen when I said, if try to get me upright I’ll fall. Sure enough, I fell to the ground & only then did they let my husband help me. Safe travels and love from Central PA, Belinda
Been on two flights with two broken chairs after both. I am amazed at the level of composer that you all show, all of you are far calmer than I'd ever be lol. I'm on a vent with a trach now so I dont fly anymore. I hope they change it soon for wheelchairs
Wow, I am amazed at how calm you all stayed. I would have been flipping out/furious, without question. You handled it with such grace that I honestly hope I can use this as a way to keep myself calm in future situations when thinking back on this. Very inspirational, which I was not expecting. Amazing job.
My God Shane, you were a lot calmer than I would have been, I would have had a breakdown of some sort, or at least internally with silent tears. From a past bad experience without my chair this is my worst fear of travelling. My Dad doesn't want to travel again for this reason- he would have panicked too, he struggles with this stuff. Thank goodness you have level heads in Hannah and her Mum too, you make a great team. So glad you got it sorted. But what the hell did they do to it? I have a c350, those footrests just don't come off, they literally assaulted your chair. The moment they missed the giant sign of instructions you just get a sinking feeling. So glad it was resolved.
I would like to echo the sentiments expressed about a key aspect of your vlog of this episode and the remarkable composure of all involved S&G team members. The value of this video as an instructional tool is immense, as the focus does not shift to complaints made in frustration at the hands of ignorance, but rather documents the events, time line, and foreseeable hurdles which the airline failed to address. You all maintain a good natured, ‘rolling with the punches’, serenity. May your vlog go viral, perhaps with a remix of the soundtrack🎭.
My dad has ALS which is kind of how I found this channel, and after he became wheelchair bound, we had to stop traveling because it made him so anxious to even think about all the stress of a flight with his chair. It’s so frustrating
I’m so unbelievably grateful for videos like this that you make. I was recently diagnosed with a rare form of ALS and have since become increasingly disabled. I have to use a cane, rollator, or power wheelchair, depending on the situation. I was so naive before in regards to ADA accommodations and just the preparation and everything you have to think about when traveling. It’s been scary and depressing, but watching videos like yours help me learn and feel like I’m not alone, so thanks for that!
Hannah's mum looks like the mum no one messes with! 😂 Everyone needs a mummy like that!, she looks so loving and approachable but has a dont mess with me or my family look! 😂❤
The preparation that goes into setting everything up for a plane ride is insane!! I can’t believe there is no easier way for Shane to be comfortable without that much work. Props to y’all. 👏
When my chair won’t turn on, it’s means the immobiliser has kicked in. To switch it off I have to press a combination of different buttons on the control box.
Wine connoisseur I laughed so hard I had a cough attack, which then had me in tears and then running to the ladies room. I've been stressed out. I so needed this laughter. Thank you.
Wow, you guys really handled that like champs, I would have been irate with the Airlines. That like breaking someone's prosthetic legs, and saying, we'll try and find you some replacements. That's custom stuff. Seriously?
That s so sad, Shane should always be able to sit In His wheel chair, my Mom was wheelchair bound because of polio and was not able to fly because she could not transfer from wheel chair to the seat
I have enjoyed watching the two of you as well as subscribing to you podcast. Keeping fingers crossed that the Ivf works as the two of you would make excellent parents.
Oh man that was stressful to watch! I can't imagine how it must be to travel with limitations from airlines and handlers trying to figure out the brakes and turning every knob and switch right before your eyes. Glad it all worked out.
You guys are an awesome team!!! I love your attitudes through it all and your perseverance through a tough situation! I especially love Liz’s face at the end with the donut bag! ❤️
Is there any kind of petition we can sign to get airlines to allow wheelchairs on airplanes? Or is there any other way we can make a difference? It's just absurd that disabled people have to go through all of this just to get on a flight.
My aunt who had ALS had her electric chair damaged during flight. It was devastating, not only the cost to repair, which the airline did not help at all with, but her chair was the one thing that gave her the most independence. Something has to change regarding the keeping of the wheelchairs on an aircraft. I’m sorry it happened to you, but happy it worked out in the end
The emotional whiplash I had from laughing at Shane being a wine expert to genuinely crying over your guys frustration with the wheelchair and the airline is so strange. It sucks that being disabled means we have to put in extra work than other people! Just because you're in a chair doesn't mean you should have to become an expert in wheelchair maintenance or airline management :/
I'm so impressed at how calm and jovial Shane remained when Hannah was clearly upset and stressed about the wheelchair. I'd be feeling just like Hannah and two people stressing just makes things feel worse! Kudos to Shane for that
I'm now retired, but once was a travelling software consultant. I've flown 1.7 million miles. Watching you on that Delta flight brought back so many memories. Travel is always a chore - especially when done for a living. But, clearly it's especially difficult for those with disabilities. You handled that with a lot of grace and good humor. Kudos to you all.
"disability is the only minority comunity that anyone can join at anytime" Molly Burk.
Yep! Anyone can become disabled. And becoming disabled can really open your eyes to inaccessible world.
@@lco9214 ooh, and when we become old, too. If you become old enough, someday you're gonna have problems with getting around by yourself. I started living with my 91 years old grandma and started realizing all the problems that wheelchair users go through.
Burke.
Just saw in the tabloid news that Hannah has a boyfriend who is an ex marine. He’s 6’3” and in excellent shape. Shane knows about him and is ok with it. In fact, Liz (Hannah’s mom) is the one that introduced them!
@@youtubeadministration1059 SHAME ON YOU!
All they need is one row at the front of the plane that’s empty where people can snap their wheelchairs into place and sit comfortably. Come on people - it’s 2021, airline industry!
Some Greyhound buses have a row where they remove the seats in order to accommodate wheelchairs. Then when not used they put the seats back.
I got that seat before & it's wonderful. So much more legroom.
ya buses have seats in front were the flip up and usually have a locking system were the tire goes to lock safe. Now if the companies for buses can think of this why can't the damn companies that make the planes
Because that’s where first, and economy+ is and those make the airline the most money, they are cheap. That’s why. Cheap and ableist
It would be nice indeed if I could stay in my chair during a flight (I am a wheelchair user). Sadly, it will likely never happen. Airplanes are fundamentally different from trains and buses (which have done this by the way). The passenger cabin is designed for maximum survival during an extremely high impact event. Unfortunately, there are no restraints made that would hold a wheelchair and its occupant during such an event (crash). Having a 500 pound wheelchair+occupant hurtling through the air after a crash is the nightmare scenario they are trying to avoid.
its not that easy, they need to meet safty requirements also, since its so many different wheelchairs its hard to make a mechanism that mount them all sercurly.
I love how Hannah's mom always come along on long trips to help Shane get around. It's nice that Shane has a great relationship with his mother-In-Law.
She's actually his caregiver. Hannah is just a paid prop. Not to sound rude, but do some research.
@@lg316 -Wow, you're such a troll!
@LG Is 100% right. Hannah is just a paid prop and her mom is Shane’s caregiver.
@@Colette_Leroux that seems like a pretty elaborate scheme but I love your enthusiasm 10/10 for effort
@@lg316 lol go troll someone else will ya? what a waste of your time tbh
Airlines are constantly damaging wheelchairs in cargo, too. I was listening to a podcast today and the host said, “An airline employee breaking someone’s chair should be treated like an employee breaking someone’s legs. They’re taking away their mobility.” Really put things in perspective.
With the way the baggage handlers throw luggage around, I'm not surprised that they have no respect for the very expensive wheelchair.
i love how calm you guys are in high stress situations. you guys will be such great parents!
Wont they have too adopt or something tho
That would be great, that way she can do even more caretaking than she already does 😳
As an able bodied person, I’ve never thought about the fact that airplanes aren’t wheelchair accessible. That is just ridiculous, and nobody should have to deal with this!
Yea..I just became disabled 2yrs ago & its a rude awakening..suddenly the world became inaccessible.
Same. I'm horrified.
Money is the issue. So sad.
That’s why I love this channel, I am so much more aware of things like this!
I became disabled in 2015 and haven’t flewn since. I’m too scared my powerchair breaks, this is a nightmare, since I can only sit in my chair, because of an ortheses I need to be able to sit, as external support for my body. Your chair gets tossed about in the cargo hold and I’ve heard so many stories about broken and busted up chairs that I just don’t even want to bother. If I can’t drive there I won’t go there. It really ruins travel for me. So stupid.
Shane, your chair knows you've been shopping for a replacement. It is having a tantrum to punish you.
🤣
OMG! That's so true! We never talk about our appliances in front of them cuz I kid you not, they break down within a day of the conversation!
😂😂😂
Worked fine till it was manhandled by Delta airlines
@@rebeccastratton4114 I refuse to let anyone bad mouth my car while we're in or around him because I kid you not, he acts up and throws tantrums and I can NOT afford a new car right now LOL
i saw a video recently of a woman whose wheelchair was broken during travel on a flight and she was trying so hard to explain to them that her wheelchair is a part of her, like an extension and she had even put signs on her wheelchair that it was fragile and how it needed to be stored... it broke my heart, not just because of how expensive they are but because it was a part of her and they broke it like it was nothing... airplanes NEED to be accessible. period. i’m so sorry you guys have to deal with this still.
It just happened to her best friend too! All on Delta. So upsetting.
@@mnmkidsis i hate delta, i’ve never had a good experience with them
I worked for a freight cargo company, where 1,000's of pieces of parcel handled in ways of sorting, weighed, inspected, counted, at a time where employees are working against the clock.
Half of us (that is when I worked at the airport) are tired, and lack time to regard every single parcel that comes into contact with.
@@UrbanSipfly you do when it’s a wheelchair dude.
@@UrbanSipfly Always respect to the disability community esp those with wheelchairs..no excuses when work with professional,high moral & humanity ethics
Hi squirmy and grubs! I’m glad you got your chair working again. I work for a DoD terminal, so I know some of the ins and outs of moving passengers and cargo. I was reading some of the comments. Some of these folks have really good points. I whole-heartedly agree that the airlines should be more accessible. I’m glad I see youtubers/influencers like you both, who have decided to educate people like me on the wide range of needs of so many people. I’m only a shift supervisor, but I’m going to start looking into ways to improve my terminal. If anyone has ideas, please let me know.
Sometimes, when we’re lifting heavy bags and cursing people for putting bricks in their luggage, we forget that very real people need this stuff. I try to MAKE myself less ignorant, but again, feel free to comment and let me know how to improve. Much love. ❤️
I love the thumbnail Hannah is carrying Shane like he's a wounded comrad in battle with the "woman on a mission get out of my way" face
They are comrades in this battle called life and they seem well-trained and equipped to win.
@nodonny8 bruh.. r/woosh?
Just saw in the tabloid news that Hannah has a boyfriend who is an ex marine. He’s 6’3” and in excellent shape. Shane knows about him and is ok with it. In fact, Liz (Hannah’s mom) is the one that introduced them!
Watching the three of you handle a very stressful situation on the fly with such grace and humor is a true testament to your character. Hoping the rest of your trip is smooth sailing!
Little advice... Disconnect the battery, my $70,000 chair has been broke like 4 times because even tho i left it disengaged to be able to push it... The baggage people turn it on to try to move it & leave it on & during to flight the parts that tilt get activated and break
🕊🕊🕊
Great advice!
I hope they see this
If there is another way, I would make sure to let them know this in a way they will certainly read it! Because this is very important information which could help them a lot! Since this comment is not “hearted” by them, so they might not have read this..
Great advice- something nobody would think of without having experienced it.
I still can’t comprehend why there isn’t at least one place on a plane where someone can stay in their wheelchair and secure it like they do on a bus?
Because airlines are so greedy, they’re not willing to give up one seat. That’s sadly the only reason, they need to cram in and sell out every seat, every flight, rather than accommodate passengers in wheelchairs.
How does that even make any sense regarding safety? How is it in any way safe
Not worth that small being on wheels convenience if it will compromise yourself and everyone else on the plane.
Why not admit the obvious safety issue? Everyone is complaining on the convenience and little mention of the very serious safety issues that bring and saying “they can do it on so easily on buses and trains so planes can just as easily do it too” PUBLIC transport is not comparable in the slightest to a airborne plane! It is a safety and a liability issue. For literally everyone on the plane.
Not worth it at all!
@@HaA-s To be fair, i've literally never heard of a seat saving a persons life on a crash. So maybe the testing is pointless. Not trying to argue, just saying from a logical standpoint.
@@HaA-s That makes sense, actually. Thank you for explaining. Indeed would be horrible to have a wheelchair - or parts of it - flying across a crashing plane... Nevertheless, you'd think there should be a solution somehow. It would be so nice for them to not have to worry about all the logistics
@@carlos66965 People can survive airplane crashes, and when they do they are always buckled in their seats.
This channel is doing a great job educating people about accessibility concerns. As we all get older, we will need ramps and other things to help us get around.
Wow! Every airline exec needs to see this video. I was experiencing anxiety for you. It is 2021. It should not be difficult to have a designated wheelchair section on a plane, just like buses and cars,
It's 2021 - we can get to space, we can non- invasively get 3d images of peoples insides, surely there must be a way to attach a wheelchair to an aircraft as securely as an aircraft seat.
Hopefully not on the wing.
one-million times.....YES.
Not yet without compromising the entire planes crew and passengers for unnecessary danger ..
@@ChrisPage68 lol
@@arnevonjensen we understand that the technology / mechanical engineering might not be available now. My point was it could be. If it doesn't exist, the reason is not because it's impossible/ beyond the realms of human capability. It's because the investment isn't there. This is what we're pushing back against.
Shane was so calm and did not freak out ! i did feel my anxiety going up and I was not there.
Me too! I would have been telling the flight attendant to ask the baggage guys what the heck they think they're doing & that they will break the chair unless they follow the instructions on the yellow sign.
It’s so good that you filmed this. What a nightmare! Wheelchair users deserve so much better!
I've been suing an airline for 3 years, they destroyed my chair and left me on my own. It was LATAM
I'm glad y'all were able to get the chair fixed so quickly. As much as I like that airline, they are notorious for breaking wheelchairs.
“Great job, Delta,” I said as sarcastically as humanly possible.
The fact that wheelchair users STILL can't sit in their chairs during flights makes me SO MAD.
Edit: None of you arguing will change my mind. I will never be convinced that this is simply not possible, and disabled people are just too much of an obstacle to overcome.
I won't be reading any more comments.
it's a lot safer if there was an accident
Ikr??
@@jeffreygi sure
They should make something for airplanes to put the chair secured instead of be on a seat
Maybe the fear is that in case of emergency a chair might obstruct the aisle - and prevent other passengers from being able to deplane ?
I'm truly sorry you guys had to go through that where they broke his wheelchair that's sad that they can't take enough time to move someone's wheelchair without breaking it that's disrespectful and so many levels
@3 Minute Game Reviews they need to create better protocols for handling wheelchairs though. There’s an average of 29 wheelchairs broken on flights per day in the US & those chairs are people’s livelihoods & their way of getting around. It often means months of not being able to go anywhere if they have to wait for a new chair.
@3 minute game reviews sadly it’s a common problem on airlines - they break around 2 dozen wheelchairs per DAY. These are basically people’s legs so they really need to train employees to handle wheelchairs more carefully - my partner uses one and I see how they tend to handle them, it’s really bad.
@@elizamcdonough6237 ty Eliza!
@@elizamcdonough6237 honestly it's both, but it's just easier to blame the immediate effect of a broken wheelchair on the people putting them in and taking them out than confront the fact that if these airport workers weren't under strict time limits to complete boarding, and provide them with protocols for how to secure MEDICAL DEVICES used by millions of people in a way that protected them from cabin shifted luggage, it would be something that happened way less frequently.
@@nataliella97 yep that’s what I said lol, they need to create better protocols & training so that the people handling the chairs can do it safely & efficiently.
Okay, Y'all are getting more and more hilarious and creative with your sponsor clips! There's no way people are skipping past them! 🤣♥️
Absolutely!!! Shane is a complete HOOT!!! 😂😂😂😂😂😂😂
Literally peeing my pants laughing right out loud when Shane was “snorting” the wine during the “commercial”!
4:24 "Helloooooo.... Assistant?"
Just saw in the tabloid news that Hannah has a boyfriend who is an ex marine. He’s 6’3” and in excellent shape. Shane knows about him and is ok with it. In fact, Liz (Hannah’s mom) is the one that introduced them!
😂😂
To think all of that could have been avoided with a wheelchair accessible spot on the plane. Breaking your wheelchair is the same as breaking an ablebodied person's legs.
There’s a danger in having the person in the chair on the plane. Even when they’re in the chair securely and the chair is secured to the plane floor if there is a incident with the plane, like a hard landing or crash, that wheelchair becomes incredibly dangerous to the person in the chair and other passengers. It’s hard to have to put their chair in the cargo hold but it’s really safer for everyone. My mom’s chair weighed about 300 lbs. and took 4 firemen to lift, so it didn’t need to break loose in a plane crash. I do agree that the airlines should treat them more carefully and if they had to pay to replace them they’d take far better care of them for passengers.
I wrote an entire essay on how wheelchairs should be allowed on planes I’m 14 and able bodied I actually used quotes from Shane as evidence
You will do great things in this world :)
You're really smart & I can tell you're really caring too. You truly make the world a better place. I'm sure you'll do something really special with your life.
Please continue to learn about and write about this topic and similar topics advocating for accessibility! Please!
Perhaps you can start a letter writing campaign to Boeing and Airbus as well as the airlines as a summer project. You're one smart cookie!
It's a valid concern. I work in the planes, so I will clarify why. You see, most aisles in the plane are too small to accommodate regular wheelchairs. Reason is , to accommodate as many seats as possible....it business and profits nothing personal .
Second, for safety reasons which is more important for the customers and the airlines. Everyone's seat in the plane has to be secured to the floor . When hit by severe turbulence, one's chair will be flying around and to the ceiling causing injury to themselves and others and possible deaths. I hope with a little light on the reasons, you can find ways to navigate better in your future essay arguments. Best of luck
This JUST happened to another gal and they were not going to replace her wheel chair or offer to have it fixed. She was in hysterics and the employees of the airline in question just stood there with her in the air port wheelchair. It was so heartbreaking, and it infuriates me every time I hear this happening to someone. They don't realize how difficult it is for people to obtain wheel chairs like what Shane has. Insurance gives you run arounds and you'll spend years trying to get it covered.
Who was this please? Got a link?
I saw that! It was heartbreaking to watch
@@TheCrippledCrafter I don't. (I wish I did or I'd have included their @ so Shane and Hannah could possibly see.
Wow!! I’m so glad the vendor was able to talk through the repair and you were able to fix it. I shuddered watching the guys trying to move it so aggressively. People just don’t seem to realize how important (and expensive!) mobility equipment is.
I admire the fact that in what was a very stressful situation, that you all have such a good attitude. We live in a society where some people become unhinged over simple things that could be resolved peacefully. You are a positive example for all of us. Love that you take us on your adventures!
Mama Liz looked as pissed as I have ever seen her!
Love you guys. This shit should not happen, and you guys are so kind about it.
They literally make her do everything. Rewatch the video. Hanna does nothing. Liz has to do everything. It's gross and lazy. I'd be pissed too. She's the one who has to deal with everything.
@@lg316 you clearly didn’t pay attention when Shane said that Hannah was the one who talked with the vendor and did the repairs
OMG such a happy ending! Nothing more satisfying than fixing something, especially when you're in that predicament. Perhaps someday you will post some video snippets of one of your speaking engagements? I would love to see how you work your magic on the crowds!
I love how you both stay calm..you are role models as well as bringing to attention the difficulties one has when traveling as disabled individual.with all the technology we have today.....
Shout out to Scott with Custom Mobility! Thanks for helping fix Shane's chair.
Liz is the best... “Read the sign!!!” I am so sorry you had to go through all of this just to travel. Take care of yourselves.
Your broken wheelchair made me cry! Well I ended up crying at the end after it was all fixed cuz I was so happy but I felt so bad for you guys and you all kept your cool stayed calm and I'm so happy it had a happy ending. You guys are totally amazing ❤
She said ‘we are going on a trip’ and I sang IN OUR FAVORITE ROCKETSHIP
Same!
Zooming through the sky!
Omg me too 😂😂😂
SAME! 😂
So did I 😂😂😂
This is why I no longer fly! OMG my heart was pounding like this was a horror movie! Glad for the happy ending.
Flying in general has become a major pain
I’m terrified being am in a ♿️ and travelling someday. Really , really scared.
I hear you @Ben Mattlin 💜
I was laughing so much at the promo--and, yes, I do choose wine on the basis of the label! Then the saga of the wheelchair. This episode hit all the emotions. The most amazing thing of all is how cool and calm you all were. Incredible. I will think of the three of you from now on every time I travel and it will make me calm no matter what happens.
I watch a ton of UA-camrs and usually don't sit through their sponsored ads. But this ad was hilarious. I love when UA-camrs go above and beyond to make a good "commercial" for their sponsor. There's nothing wrong with just talking about the product but I love seeing the sketches y'all sometimes come up with.
This video was a real eye-opener about what wheelchair users face while traveling. Wow. Kudos to you for keeping your cool under the circumstances.
Delta meets you at the gate after they saw your post about you asking them not to break your wheelchair and THEN they BREAK your wheelchair! Of course! 🤦🏻♀️
You all were so calm and rational, but my anxiety was hitting rooftop levels just from watching this!
We need more Shane the wine connoisseur! That "sniff" was hilarious!
We just traveled to Orlando 2 weeks ago with our 10 year old son with SMA type 2. We would have loved to have met you guys! One of the airline staff asked us what condition my son had. Then proceeded to tell us they follow an awesome guy in a wheelchair on you tube. They said him and his wife are inspiring! Guess who they were talking about...you guys! Thank you for spreading awareness ❤ I pray they hear the need for wheelchairs on the cabin of an airplane!
Even in a mask, Hannah is gorgeous. Those stunning eyes are hypnotic!
Hm, when Hannah pulled out the shriveled banana I thought it would be the pee jar you guys forgot in a hotel room ages ago. :D
That was my guess, too. Boy was I off lol.
I thought the same! We saw it in the video left behind but I thought maybe she grabbed it after and forgot. 😂
That was my first thought too. But then I remembered, they had figured out that they left it at the hotel after finding footage of it in the hotel bathroom as they were leaving.
Me too!
Wonder if they messed something up when they tried to load
Well, that was a trip down memory lane. I am so glad that they could fix Shane's chair and that people were so nice :) When I went to Finland 11 years ago my wheelchair got completely destroyed and I flipped out I must have looked like a lunatic haha thank god that my trip to Madrid went perfectly :)
I’m so afraid if I ever ran into you both out in the real world, I wouldn’t be able to control my laughter. Not because I’m confused by your relationship, but because I would automatically think of all of the goofy things Shane had done. For instance, him being a wine “connoisseur.”🤣
Probably the only people I subscribe to that I actually watch the Ads for without fast forwarding, etc. I love how much creativity they put into all these!!
My son is in a wheelchair, and I have to fight everytime we go somewhere. I get told all the time because he's so little and young it's not that hard, while I don't find it hard most of the time it isn't always easy in every situation. I vote handicapped access everywhere, including airplanes and wheelchairs. I've gotten so frustrated at how ignorant some people can be about it. It's a huge problem, and most people don't realize unless it directly deals with them or someone they know.
It’s not always about ignorance etc.
Same boat my younger brother is in who is 29 years old with cerebral palsy and and mild mental retardation. I’m responsible for him.
My sister has MS and has been in a wheelchair for 28 years. There is an astounding lack of understanding and empathy from people who have never had to deal with this in their personal lives. There are so many complications and difficulties that arise, it’s hard to even comprehend of.
@@arnevonjensen ignorance means lacking knowledge so it's either they're ignorant or a piece of crap
If someone one told me it's not hard because my child is small, I'd look them dead in the eye and ask "ok, so what will it be like when they're not little anymore???"
I have been a carer for literally years, I love my job, I’ve now become disabled myself and I love watching ur vids, as ur both totally natural and give a hell of a lot of hope to people like me? Sending u loads of love, u darn good looking pair!!!! Xx😍
Thank you for sharing 🕊🕊🕊
I love how patient you are.
We should be able to sit in our wheelchairs while flying. It is 2021.
We can do it in busses, why can't we do it in planes???? There should be an international effort, but of course if there's a space for a wheelchair it is less passengers flying in the flights there's no wheelchair users, so less money 🤷🏻♀️ they are not interested at all. In busses, the wheelchair space is used for standing people most of the time, in a plane it can't happen
@@analuisa1214 I think it’s for safety if there was a fire or threat do you know how long it would take to get them off the plane
Just saw in the tabloid news that Hannah has a boyfriend who is an ex marine. He’s 6’3” and in excellent shape. Shane knows about him and is ok with it. In fact, Liz (Hannah’s mom) is the one that introduced them!
So sorry you had to experience this. Thank you for sharing and raising awareness about this problem! I never thought about wheelchairs on flights until I found your channel.
You guys have brilliant ads, lol. More UA-camrs need to make the ads funny or interesting like you do!
OMG... Shane the wine connoisseur had me actually cackling, when he sniffed the wine. I never quite know what lengths Shane will go to, during a "bit," and was not expecting the sound effects. Then the slurps came, and I was REALLY glad I knew enough to put down my soft drink before it happened.
I was literally on the floor he is so funny!!
I would be happy to see Gulps with Grubs be a reoccurring segment! Shane is indeed an excellent comedian!
Please do the wine 🍷 tasting segments on the. Regular... Best laugh I’ve had in weeks 😂🤣😂🤣 the slurps and tongue smacks or whatever it was 😆 then the lovely palate clearing 🎼ahhhhhh ... beautiful tone on the long held musical note . Good for your lungs too.
You never cease to amaze me. You are both so calm in the most stressful of situations. And Shane just laughs. He must have had years of this frustration xxxxx
read the book about his trip to Orlando as a kid. he's a total pro with this...
@@ih82r8 I will do...thankyou x
"...talked through the repair..." I literally threw my hands in the air and cheered like my team just scored the winning goal! Go Hannah!!!
Did the removal of the footrest have anything to do with the repair needed? I love the light that you shine on every industry who isn’t wheelchair accessible.
Makes me so upset that you get hit with so many issues., Airlines need to do better., His chair needs to fit on The plane in a empty spot up front so he doesn’t need to be transferred all around,.. How can we come together and make this happen.. 🥰
There’s no reason we can’t have this access for everyone
@@theketovillagee Planes don't have "empty spots." They try to eke every penny out of every spot. The only empty spots are ones that are required for movement/escaping.
We as a society really have to be willing to absorb a little bit of the costs (because companies will always try to pass the costs on to us) for things like dedicated wheelchair spots on _every_ plane. There's a large portion of society that just doesn't have the empathy for that.
Perhaps those paying for first class recliners could chip in for a disability slot!?
@@arnicepernice8656 Would be fine by me. Though often they don't sell out first class and give people free upgrades when the plane is about to leave (like Liz got in the video). So I'm not sure how the funding would work out exactly.
@@mahna_mahna take away a seat from first class then 🤷🏻
After watching this, all that I can say Shane is so blessed to have Hannah and her mother. They really are an amazing team!
Funny you are done with the
Sponsors should be lining up just to see the ‘Burcaw-esque’ interpretation of their products!
Zero comparison to Shane, but was wheelchairing it as I re-learned how to walk & got a taste of the logistical nightmare it is ✈️
TSA wouldn’t listen when I said, if try to get me upright I’ll fall. Sure enough, I fell to the ground & only then did they let my husband help me.
Safe travels and love from Central PA, Belinda
Been on two flights with two broken chairs after both. I am amazed at the level of composer that you all show, all of you are far calmer than I'd ever be lol. I'm on a vent with a trach now so I dont fly anymore. I hope they change it soon for wheelchairs
Wow, I am amazed at how calm you all stayed. I would have been flipping out/furious, without question. You handled it with such grace that I honestly hope I can use this as a way to keep myself calm in future situations when thinking back on this.
Very inspirational, which I was not expecting. Amazing job.
Wow so the airline didn’t even fix it, without your connections to experts the issue wouldn’t have been fixed! UGH!!!
My God Shane, you were a lot calmer than I would have been, I would have had a breakdown of some sort, or at least internally with silent tears. From a past bad experience without my chair this is my worst fear of travelling. My Dad doesn't want to travel again for this reason- he would have panicked too, he struggles with this stuff. Thank goodness you have level heads in Hannah and her Mum too, you make a great team. So glad you got it sorted. But what the hell did they do to it? I have a c350, those footrests just don't come off, they literally assaulted your chair. The moment they missed the giant sign of instructions you just get a sinking feeling. So glad it was resolved.
👍🗣🕊
I would like to echo the sentiments expressed about a key aspect of your vlog of this episode and the remarkable composure of all involved S&G team members. The value of this video as an instructional tool is immense, as the focus does not shift to complaints made in frustration at the hands of ignorance, but rather documents the events, time line, and foreseeable hurdles which the airline failed to address. You all maintain a good natured, ‘rolling with the punches’, serenity. May your vlog go viral, perhaps with a remix of the soundtrack🎭.
The wine tasting ad deserves an award. That was classic! Especially the sniff! :D
Thank you Scott From Custom Mobility!!! You Rock! I am so glad everything turned out ok, but what a pain! ALLOW WHEELCHAIRS ON AIRPLANES!!!!!!
My dad has ALS which is kind of how I found this channel, and after he became wheelchair bound, we had to stop traveling because it made him so anxious to even think about all the stress of a flight with his chair. It’s so frustrating
You can always count on mama bear to be prepared to help her cubs out.
Wow that is so stressful, and exactly the thing people with mobility devices are afraid of happening. Glad you were able to fix it Hanna!
Best ad skits on UA-cam!
I’m so unbelievably grateful for videos like this that you make. I was recently diagnosed with a rare form of ALS and have since become increasingly disabled. I have to use a cane, rollator, or power wheelchair, depending on the situation. I was so naive before in regards to ADA accommodations and just the preparation and everything you have to think about when traveling. It’s been scary and depressing, but watching videos like yours help me learn and feel like I’m not alone, so thanks for that!
Hannah's mum looks like the mum no one messes with! 😂 Everyone needs a mummy like that!, she looks so loving and approachable but has a dont mess with me or my family look! 😂❤
Oh man. That's so stressful. I'm so glad you were able to fix the chair. What a nightmare.
Omg hannahs mum was eating that doughnut with vengence in her eyes 🤣 that is a mood
lol!
Yep. I saw a lot of love for her daughter and son-in-law in those eyes at that moment! She's like "not MY kids" lol
Liz is always a mood!!!
Comedic genius during the wine commercial! Hilarious!! Thank you!! xoxo
Glad you enjoyed it!
@@SquirmyandGrubs Thank you again and again for all you both do!
The preparation that goes into setting everything up for a plane ride is insane!! I can’t believe there is no easier way for Shane to be comfortable without that much work. Props to y’all. 👏
it makes me happy that shane was blessed with hannah :') i hope they live a long and happy married life.
imagine waiting to get off the plane after hours and hours to watch some clueless bozos man-handle the legs you couldn’t bring on board
INDEED
When my chair won’t turn on, it’s means the immobiliser has kicked in. To switch it off I have to press a combination of different buttons on the control box.
thank you for filming this experience! it's really eye-opening, as an able bodied person.
How hard could it be to remove 1 seat in front row to accommodate a wheechair!
Yippee Scott for helping Hannah and Shane! Glad that you all stayed cool calm and collected! Hope all three of you enjoyed the trip😘😘😘
Wine connoisseur I laughed so hard I had a cough attack, which then had me in tears and then running to the ladies room. I've been stressed out. I so needed this laughter. Thank you.
Wow, you guys really handled that like champs, I would have been irate with the Airlines. That like breaking someone's prosthetic legs, and saying, we'll try and find you some replacements. That's custom stuff. Seriously?
That s so sad, Shane should always be able to sit In His wheel chair, my Mom was wheelchair bound because of polio and was not able to fly because she could not transfer from wheel chair to the seat
I have enjoyed watching the two of you as well as subscribing to you podcast. Keeping fingers crossed that the Ivf works as the two of you would make excellent parents.
If this was me i would be bawling my eyes out. You guys are just so patience and calm with everything. Did Delta do something for you?
Oh man that was stressful to watch! I can't imagine how it must be to travel with limitations from airlines and handlers trying to figure out the brakes and turning every knob and switch right before your eyes. Glad it all worked out.
You guys are an awesome team!!! I love your attitudes through it all and your perseverance through a tough situation! I especially love Liz’s face at the end with the donut bag! ❤️
Is there any kind of petition we can sign to get airlines to allow wheelchairs on airplanes? Or is there any other way we can make a difference? It's just absurd that disabled people have to go through all of this just to get on a flight.
You two handle things with such grace and level headedness
My aunt who had ALS had her electric chair damaged during flight. It was devastating, not only the cost to repair, which the airline did not help at all with, but her chair was the one thing that gave her the most independence. Something has to change regarding the keeping of the wheelchairs on an aircraft. I’m sorry it happened to you, but happy it worked out in the end
The emotional whiplash I had from laughing at Shane being a wine expert to genuinely crying over your guys frustration with the wheelchair and the airline is so strange. It sucks that being disabled means we have to put in extra work than other people! Just because you're in a chair doesn't mean you should have to become an expert in wheelchair maintenance or airline management :/
My nerves were on edge the whole time!! You guys handled it so well.
I'm so impressed at how calm and jovial Shane remained when Hannah was clearly upset and stressed about the wheelchair. I'd be feeling just like Hannah and two people stressing just makes things feel worse! Kudos to Shane for that
I'm now retired, but once was a travelling software consultant. I've flown 1.7 million miles. Watching you on that Delta flight brought back so many memories. Travel is always a chore - especially when done for a living. But, clearly it's especially difficult for those with disabilities. You handled that with a lot of grace and good humor. Kudos to you all.
I am so sorry for all the trouble you went through. You all handled it like a trooper.