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Quick Fix: Genie Garage Door Opener Won't Reengage--Model PMX500IC/B

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  • Опубліковано 18 лис 2021
  • This video shows how to disengage and reengage a Genie automatic garage door opener. I couldn't find any directions or helpful UA-cam videos that were specific to my PMX500IC/B opener. This trick works!

КОМЕНТАРІ • 415

  • @kathleenvogel4739
    @kathleenvogel4739 24 дні тому +3

    Instructions online and in the manual were sparse at the very most. We kept thinking all we needed to do was to yank the rope toward the door (or the other way, if you read the unhelpful Genie instructions). As soon as you moved the carriage, it was clear what our issue was and we thank you from the bottom of our hearts for showing us how to get things re-aligned. Signed, 2 70-year-old engineers LOL.

  • @joanneswinehart4976
    @joanneswinehart4976 14 днів тому +1

    We looked up manuals, men telling us on UA-cam and none of it made sense nor worked. But you my friend told me very simply and plainly how to do it 👏👏👏
    Sincere thanks 😊

  • @InterstateP
    @InterstateP Рік тому +54

    I am a 41 year old first time home owner and I want to thank you from the bottom of my heart because my male fragility was in top form over here. You saved me both money and shame. I appreciate you! 😂🙌🏼

  • @rachelkincaid1927
    @rachelkincaid1927 2 роки тому +17

    Yes the only video that worked saved from a call out fee of $75 😀

  • @rhiannondabkowski2085
    @rhiannondabkowski2085 27 днів тому +2

    Thank you for this video! There's usually some guy explaining this kind of stuff and I think it's the coolest thing to see a young woman telling us how to fix something. And I just went and fixed my garage door, thanks!!

  • @JenniferAwbryReads
    @JenniferAwbryReads 7 місяців тому +4

    You are the true hero of garage door opener repair. After watching multiple other videos my door still wasn’t working but you had the answer. Thank you so much!

  • @brookelane8380
    @brookelane8380 Рік тому +13

    Your tutorial is still helping people out! I watched several that did not work for me, until I found yours!! Thank you so very much!!!👏

  • @buford2138
    @buford2138 16 днів тому

    Your mother raised a wonderful human being

  • @bngmob
    @bngmob Рік тому +12

    Me and my dad were just sitting in my garage dealing with this issue. I begged him to let me open UA-cam and 10 minutes later you had helped us fix our problem.
    Thank you thank you thank you x100000000000!

  • @GabrielGonzalez-mw4ch
    @GabrielGonzalez-mw4ch Рік тому +2

    Thanks Julie Mae, most folks would have went on their merry way after figuring it out. Thanks again for taking the time to record this video.

  • @guyjackson5159
    @guyjackson5159 Рік тому +5

    It was so obvious after your video.
    Sometimes I forget to "look up"!
    Thank you Julie.
    You're a gem!

  • @blackjag7giuli
    @blackjag7giuli Рік тому +17

    Thank you so much!! This is a terrific video, explaining easily what I couldn't get from dozens of other videos. I watched this video once and went out and fixed my garage door opener. You're the best!!!

  • @nlongoria7171
    @nlongoria7171 6 місяців тому +3

    You're awesome! Thank you so much for the video! I love when people help people with common things like this. After watching several videos that told me I should be yanking back and up on the cord, your video was the actual fix. Who would have thought it was a simple as gently pulling down to make sure that piece locked in place. THANK YOU!!

  • @patf3882
    @patf3882 2 місяці тому

    I am an 85 year old widow and want to thank you so much. After disengaging my opener due to a storm outage, I just could not fix my door. Your video was exactly what I needed. Thank you so much!!!

  • @maryannk1780
    @maryannk1780 24 дні тому

    Thank you - you saved me a service call. Your description was so helpful by explaining the parts that needed to be in alighnment. Thanks again.

  • @JordieBrittany
    @JordieBrittany 2 роки тому +7

    Thank you, like everyone else I watched like 5 videos before this one trying to figure it out!

    • @chantelbergh8071
      @chantelbergh8071 Рік тому

      Thank you, could not get it on any other video I looked at. Great to have it explained by you, got it right on the first try!!!

  • @ScipioAdriaticus
    @ScipioAdriaticus 2 місяці тому +1

    Thanks a million for this video! Following the instructions that I had weren't all that helpful, but you showed what the exact problem was and how to fix it. You saved me some serious money here!

  • @gwenrusso9321
    @gwenrusso9321 Місяць тому

    You are the BEST! I watched several guys trying to teach this and you were the only video I watched that actually got it working!

  • @jillj3547
    @jillj3547 4 дні тому

    Thank you! I disengaged it this am from a power outage and it usually reengages pretty easy. But it didn’t tonight. So UA-cam to the rescue. Thanks so much. Didn’t know the real mechanics. So thank you so much

  • @mrscnln
    @mrscnln 3 місяці тому +1

    Genie should be ashamed of themselves for not putting clearer instructions on how to re-engage the door. I tried all sorts of things and luckily found your video. While my door is a bit different, I saw what I had to do and it worked. Can't thank you enough!

  • @rachelkincaid1927
    @rachelkincaid1927 2 роки тому +4

    Thanks so much I’m in NZ and you saved me $75 to get someone out to do this. I did view many video but your way was the best thanks so much.😃

  • @altokaryll
    @altokaryll 4 місяці тому +1

    I am mechanically challenged! My power went out this morning, and I was able to disengage the door and get my car out and shut the door again but couldn't get it to re-engage when I got home. Even had my son on facetime with no luck. YOUR video helped me fix it. Thanks so much

  • @acastle5
    @acastle5 Рік тому +8

    Just fixed my garage door in 5 minutes thanks to you! Major appreesh!

  • @btoombs22
    @btoombs22 Рік тому +4

    Thank you Ms. Julie. You saved my day and my pocket-book.

  • @mountainmama75
    @mountainmama75 Рік тому +2

    God bless you! I cannot tell you how long I have been trying to do this!!

  • @23lamina
    @23lamina 2 роки тому +1

    Julie thank you so much ... I couldn't reengage my garage door ... I was about to kick my dog out of frustration .. and then I found your video ... You are a life saver ... and I'm going to give you five stars ...
    🌟🌟🌟🌟🌟

  • @Spinsjal
    @Spinsjal 2 роки тому +2

    The takeaway from this worked for me, I had to manually do the door up and down to get it to engage. Thanks!!

  • @mayhemsennet
    @mayhemsennet Місяць тому

    Thank you for this little video. Garage door was having an issue and a family member disengaged it. So simple once I watched your video. Thanks!

  • @forkidsandcountrycom
    @forkidsandcountrycom 2 роки тому +2

    Was on the verge of paying a professional to fix it, until I saw your video, and I fixed it within minutes. Thank you so much. Prior to yours I had watched multiple videos, and none of them worked.

  • @reaching4joy
    @reaching4joy Рік тому

    THANK YOU so much!!!! Your video helped me reengage my garage door when the garage door company’s videos and websites didn’t help.

  • @nicolehall2177
    @nicolehall2177 3 місяці тому

    You saved the day and a service call. My parents power went off and their door became disengaged after a manual pull. My Dad is 78 and terminally ill and was trying to fix it this morning. I came over to help and said let me check UA-cam for a tutorial- sure enough and it worked . Thank you so much.

  • @TonyBaseballs23
    @TonyBaseballs23 3 місяці тому

    I'll add to the chorus of thanks for this video, it was spot-on! I searched manuals and the Genie website and found nothing, but this simple video provided the answer, even though I have a different model. Thank you very much!

  • @lundkd10
    @lundkd10 2 роки тому +3

    Thanks so much! So called experts NEVER POINTED THIS OUT!

  • @aonan6701
    @aonan6701 Рік тому +1

    Thank you so much! You safe my life! I watched many videos but none of them make sense to me but yours. Thank you!!!!

  • @medinaomerovic2881
    @medinaomerovic2881 Рік тому

    Your video saved me time, money and my sanity. I could not figure out what I was doing wrong. I watched several videos, none of them helped, watched yours and my garage door was operational 30 seconds later. Thank you so much!

  • @karenransom1023
    @karenransom1023 Рік тому

    Omg… jacked around for 2 days with videos, Genie manual, took Uber to work and back because I couldn’t get the door open manually. This video saved the day! Thank you so much!!!

  • @jenniferremo5105
    @jenniferremo5105 Рік тому +2

    Thank you! This video saved me so much time and frustration.

  • @gabriella8388
    @gabriella8388 Рік тому +2

    I am a single mother and you saved me. Thank you so very much!❤

  • @johnlord4557
    @johnlord4557 Рік тому +2

    This was VERY helpful for us. Ours had a complication in that the installer had set the upper stop limit too high and the carriage latch would not move far enough away from the motor to quite reach the door catch even with the door all the way up.
    The chain would only move 3 inches either way and then stop. But then I saw the down arrow button on the motor and got the chain to move far enough to engage the latch, but still needed to reset the up and down limits. So I downloaded the manual for our Genie 7035 and completed steps 1 through 4 to reprogram the down and up limits (steps 1 & 2) and save them and then check the force setting and reverse test (steps 3 & 4) and now the door operates properly. The backup battery was fine, so I didn't need to reprogram any of the remotes because the opener had remembered those, including the wireless Home-link one in my 2008 Honda Odyssey. But I LOVED how clearly YOUR video showed me that turnbuckle that needed to connect with the door catch!

  • @chuckbowering
    @chuckbowering 2 місяці тому

    Great explanation! Mine was jammed and would never had known to shove a piece of wood into it to unjam it if you didn’t show me exactly how it is supposed to work. Thank you.

  • @lajuanasolomon6957
    @lajuanasolomon6957 Рік тому +1

    Thanks, this helped me! I was beginning to think I had to spend money to get it fixed.

  • @caitlinnoyes5462
    @caitlinnoyes5462 Рік тому

    You have NO idea how long I tried to re-engage mine! Every video kept telling me to pull outward but mine was stuck like yours. I thought mine was broken. in 5 minutes you helped me fix it! Thank you!

  • @shelleyd1744
    @shelleyd1744 Рік тому +1

    Thank you so much!!! This helped me after a power outage. I could NOT figure out how to re-engage the door until I watched this!!!

  • @TLK845
    @TLK845 4 місяці тому +1

    Thank you so much for posting this video! You saved me so much time. Luckily, I found it after only watching two other videos with no success. Thank you, thank you thank you!

  • @laurenweble
    @laurenweble Рік тому +1

    I’ve been trying for hours, watching different videos. This one helped me fix it in 2 second. Thank you!!!!!

  • @stacyocharo3068
    @stacyocharo3068 Рік тому

    Thank you so much for this video! Just came home from work after 12 hrs and my kids had pulled the emergency cord and I couldn’t figure out how to reengage it. Tried this and it worked immediately. Thank you!!!

  • @beltwaytothebeach
    @beltwaytothebeach 8 місяців тому

    Thanks for the video! I wasn't patient enough to let it run and re-engage and kept turning it off. This is what makes UA-cam great! People seeing a problem and offering to help the rest of us avoid embarrassment and hours scouring through manuals.

  • @keneuoemaphosa6092
    @keneuoemaphosa6092 Рік тому +1

    Your video was the third one I watched and guess what at 3:02 I paused the video, stood up and managed to "fix" my garage motor to re-engage. You are a genius!!!! As a woman I feel so good, thanks to you😍🤩😘

  • @OTseven
    @OTseven 2 роки тому +1

    BLESS YOU!!! i ran into same thing you did!!
    Im keeping this for emergency if I need to get out. Or, will test it if someone comes here who can help if needed. Im older woman with medical conditions. THANK YOU so much!!

  • @shijogeorge9602
    @shijogeorge9602 2 роки тому +2

    Thank you, our garage door was not working, tried the same and worked.👍👍

  • @jnarburgh
    @jnarburgh Рік тому +2

    Worked like a charm! Thank you!

  • @themanagement69
    @themanagement69 Рік тому +1

    Thank you!!! I couldn't find another video of the mechanism that pulls straight down; this was so helpful!

  • @leleniav.4084
    @leleniav.4084 Рік тому +2

    Thank you! I’ve watched several videos and yours is what helped me get my garage door back in operation. I’m so appreciative!

  • @romanenriquez7309
    @romanenriquez7309 4 місяці тому

    Thank you for the tip. Got my problem fixed and saved me the service fee of a technician.

  • @AvivaJorstad
    @AvivaJorstad 11 місяців тому

    Adding to the many glowing comments - I searched the internet high and low, read the Genie manual and THIS was the thing that helped me "fix" my garage door!! Thank you, thank you! You easily saved us $200 for a handyperson to show up and do 3 minutes of work.

  • @judithdavis220
    @judithdavis220 Рік тому

    Thank you- your video was the only one that showed me how to reattach it so the opener worked!

  • @thenightmarebeforegaming2592
    @thenightmarebeforegaming2592 6 місяців тому

    Thank you!!!! I just fixed my garage door in 5 seconds! I had a feeling it was easy! I'm saving your video!

  • @xlr8r3VA
    @xlr8r3VA Рік тому +1

    Just saw your video, had the same problem. Power went out so I had to disconnect the door from the opener and couldn't figure it out. Mine actually swivels instead of going up and down, but same principle. Thank you so much for sharing, super helpful!!!

  • @jerrymcquay597
    @jerrymcquay597 Рік тому

    well, it wasn't 3 days, but it must have been a half-dozen or more failed attempts before watching your video and then it worked like a charm! Thanks so much for the help!

  • @user-ms7yj5vb4f
    @user-ms7yj5vb4f 11 місяців тому

    🎉. Thank you so much!! I watched a few videos (none of them worked)before I came across this one. Thank you for saving me $$$ when I do not have any to spare. I was dreading calling a repairman.

  • @MesserNomolos
    @MesserNomolos 2 роки тому +12

    Thank you for this. I couldn’t, for the life of me, understand what was going wrong. Though my problem was slightly different than yours, you helped narrow my focus to the core of the problem and I was then able to solve the problem.

  • @caitmay2993
    @caitmay2993 2 роки тому +3

    PHEW! I straight up thought I broke our garage door! Thank you for this video!!

  • @bearsong9651
    @bearsong9651 Рік тому +1

    I fixed mine after watching your video!! Thank you so much!

  • @VersatilePessimist
    @VersatilePessimist Рік тому +1

    I haven’t tried it yet but I think this is my issue! From one woman to another THANK YOU!

  • @jmee52
    @jmee52 11 місяців тому

    You are literally a goddess!!! I am a single mom with no help was about to call a repair man that I am sure would have cost $$$$$ thanks so much ❤❤❤❤

  • @misstorresivette
    @misstorresivette 10 місяців тому

    Thank you so much!!! Like you said, the white part has to latch so I looked for the white thing and let it run. AND MAGIC!!!! It worked. No other video explains it like you did. You may want to redo it and title it "Reengaging garage door doesn't work. Look for the white thing" or something like that. You were the 5th and final video.🎉🎉🎉

  • @odtexas4657
    @odtexas4657 2 роки тому +2

    Thank you sooo much. Your video was the only one that helped with my type of garage door!!

  • @user-ff4bx8ux5d
    @user-ff4bx8ux5d Рік тому

    Thank you! This helped so much. I went for 2 days without parking in my garage because I couldn't figure it out before I watched your video. Thanks for sharing.

  • @salmalado9754
    @salmalado9754 11 місяців тому

    Thank you. I just fixed my grage door by watching your video ❤

  • @howardwhite8397
    @howardwhite8397 2 місяці тому

    Young lady you are a gem! Thank you so much for your research and posting this video. You saved me so much time and headache. Much happiness and success to you. 😊

  • @chriscarson7384
    @chriscarson7384 6 місяців тому

    THANK YOU for this video. Even though my opener is a different model, your video helped me figure out what to do. The men who installed my garage door and the opener didn't even include the little tag on the release pull, and there are no instructions taped to the inside of the door itself. It's sad that we have to go online to get instructions about very expensive items that should have been fully explained when installed!

  • @joegarcia8835
    @joegarcia8835 2 роки тому +2

    Thank you so much for posting this video. I watched all the other videos and, you were right, they didn't help. You're a lifesaver!

  • @shelliekneese5305
    @shelliekneese5305 Місяць тому

    Simply amazing 🎉. Have spent 2 days trying to get my door to reattach and all I needed was THIS VIDEO.

  • @patumfress2056
    @patumfress2056 6 місяців тому

    Girl!! Your video just saved me! Thank you so much for posting this, I was able to follow what you said, and fixed my off track belt! You saved the day!

  • @Jailbreak1247
    @Jailbreak1247 Рік тому

    Thank you! These manuals just make it sound like you pull the string and it magically fixes itself.

  • @seanl7130
    @seanl7130 2 роки тому +3

    Thank you so much for the extremely helpful video! I was sweating until I saw your video! Fixed it in a second.

  • @zahra_dancer367
    @zahra_dancer367 Рік тому +4

    Thank You so much for this video. You made it so easy to understand and so detailed. It's a life saver.

  • @XtraRosie
    @XtraRosie 2 дні тому

    You saved me such a headache of a day, thank you!!

  • @anne-mariequach2400
    @anne-mariequach2400 2 місяці тому

    I have looked everywhere couldn’t get help.Your video saved me! Thank you!

  • @shealyndj
    @shealyndj Рік тому

    Ditto on all the other comments. X number of manufacturer and prof videos later this is the one that helped me fix my door. TY!

  • @jsasa5668
    @jsasa5668 Рік тому +1

    You couldn't have made it easier to understand and fix! Thanks so much.

  • @keithjones1660
    @keithjones1660 Рік тому

    thank you so much Julie! I looked around youtube and nothing addressed my issue but your video did. I did the same thing of pushing up the part and it connected like a charm! Thanks again.

  • @jennifertraub6978
    @jennifertraub6978 2 місяці тому

    Thank you so much for this video! Your explanation made it so easy to follow. My garage is back to fully functioning again!

  • @davidcarter4130
    @davidcarter4130 2 роки тому

    This video was extremely helpful. I could not find the solution anywhere else on the internet or the manual that came with the door.

  • @IamHeatherJo
    @IamHeatherJo 2 роки тому +6

    This worked for me, thank you!! Once I knew what to look for, I marched right out and tried it on my door and after two tries, it re-engaged. So helpful, thank you for posting your experience!

  • @mommaoinnh2674
    @mommaoinnh2674 3 місяці тому

    The key here, which you showed, but didn’t talk about, to get it to work again, is the extra pull down to get the doohickey back up higher. When you disconnect, it lowers the doohickey about 1/4”, so pushing it sideways does not engage it. Thank you sweet gal!

  • @itsmeyouknowwho
    @itsmeyouknowwho 2 роки тому

    Exactly my issue with garage door after power failure and had to disengage opener.
    Problem solved thanks to you!! 👍☺

  • @annmackenzie6959
    @annmackenzie6959 2 роки тому +17

    Thank you Julie. After watching 6 You Tube videos yours was the only one that explained it simply with no technical names or jargon. My door is fixed and back like new. Thank you again.

  • @melissapatrick2371
    @melissapatrick2371 2 роки тому +1

    I guess this is a common theme. But I have watched a few other videos to reconnect my garage door to the opener. I was only able to do so after watching your video THANK YOU FOR POSTING!!!! I didn’t have to spend all night on a step ladder. THANK YOU AGAIN!!!

    • @plantedbywater
      @plantedbywater  2 роки тому

      Sure thing! This was my first UA-cam video, and I decided to make it because I was so frustrated that no other videos out there were helpful to me. I'm glad to see it's so helpful to others!

  • @TheZues03
    @TheZues03 5 місяців тому

    Thanks so much, man this thing would no open so I unlocked. I'm tired from work and this video was short,sweet and to the point.👏

  • @reginagoens265
    @reginagoens265 Рік тому

    Oh my, thank you so much, I couldn’t get it to reingage after watching several videos. Your video worked. My white part was too far away. No other video told me that.

  • @jackiemcclendon4725
    @jackiemcclendon4725 7 місяців тому

    Thank you! I looked at several videos, and yours was the one that got me going again. Thank you for posting.

  • @SimoneSessler
    @SimoneSessler Рік тому +1

    THANK YOU!!! You saved me. I couldn’t figure out what I was doing wrong. This was the problem.

  • @WARL0CK
    @WARL0CK Рік тому +2

    Thank you very much for this. Mine was a little different but this got me looking at the correct things to get it fixed! 😀

  • @wayneblanchard4347
    @wayneblanchard4347 2 роки тому +2

    Oh my gosh. I REALLY needed this explanation. THANK YOU!!!!!!

  • @jeasongeorges123
    @jeasongeorges123 2 роки тому +1

    Your video just saved me now ! Thanks 😊 I m so glad I found your video it has good explanation! I just fixed my garage door.

  • @AshleyTodd1
    @AshleyTodd1 7 днів тому

    Thank you!!! I’m quite handy, but my pull cord doesn’t have any instructions, so I stared at this for like an hour trying to figure out how to re-engage it, before seeing your video saying you have to pull it down again to reopen whatever kinda latch is inside that thing 😂😂

  • @jwdisney
    @jwdisney Рік тому +1

    This was a life saver! Thank you SO much for putting it in terms I could understand.

  • @maryannk1780
    @maryannk1780 24 дні тому

    Agree with all the complimentary feedback especially thanking you for taking the time to share this fix.

  • @paulaknaley2207
    @paulaknaley2207 Рік тому +1

    Your video saved the day for us! Thank you for posting!