Folks, these people were overly kind and generous with their story. Cavco is the same way. I think sales reps are no different than used car salesmen! Buy one you can see with your own eyes. Take pictures of the identification plate/serial number. Make sure they see you do that. Make sure the numbers match at closing and delivery. Be prepared to caulk, paint, repair, once it’s delivered! Good luck. We’ve been living here for 5 months now, Cavco still hasn’t called me back for 3 month repairs. We only have the master bedroom left to paint 3 heavy paint/primer coats on. Good luck to all of you!
Very important for any Clayton home owner. When they deliver your home it will have plastic wrap protecting shingles from flying off down the highway. That plastic is stapled into your roof, into the shingles. Many years later you’ll begin to have leaks around the staples, way after your warranty. I urge every mobile home owner to get on your roof and inspect. You can put roofing tar directly over staples. Mine probably had 80-100 staples. I’m now having to buy a roof out of pocket. I wished I’d realized the issue earlier
I agree. I lived in a 24x48 that had the same issue. It was way after any warranty would expire that I realized it. I developed stains on the ceiling, water in some of the light fixtures. It also caused the gas furnace to leak and rust out. I did replace the roof and the climate system. Another thing one should watch out for is grey plastic tubing with clamp connectors. I had the guest bath lavatory leak while I was working a 24 hour shift. It was a mess. If at all possible one should request that shingles be applied AFTER delivery and that all plumbing be something other than grey plastic with clamps.
It’s amazing that you are still married. Buying a home is very stressful especially after all the obstacles you had to overcome. I have no doubt you will be able to overcome any obstacles in your future. Thanks so much for your help and video.
@@JERSEE01 I’m sorry I miss spoke….I wasn’t implying they should leave if things got bad……my wife and I were married for 32 years when she passed away. Of the 32 years we were married she was very sick for 14 years of the 32…I was told to leave her in the custody of the state….etc..etc… NO WAY IT WAS TILL DEATH DO US PART….
I worked as a mobile home service man for Clayton homes for 10 years . I also worked at the manufacturing plant for a few , keep a list of everything wrong and turn it in every month, keep track what gets fixed . The warranty often ends at 1 year . Make sure to turn in your list before your 1 year warranty runs out
I used to work for Clayton Homes building these things. The main problem is, speed. The main Facility manager is given a big bonus for the amount of homes his factory puts out. The Production manager get a little less. They dangle a few dollars in front of the workers if they put out a certain amount. I saw our goal go from around 6 homes a day, up to 8. We were having trouble getting out 6! I had gotten in many fights with both managers many time. We would build different size homes each day. They expected us to put out the big homes in the same amount of time that it takes to build a small home. So, they push the amount of home hard!! They keep wanting us to work faster, faster! Because of that, lots of mistakes happen. Then, we have to go down the line to fix those mistakes, holding our department up. I told the managers, it's like if you normally cook chickens. It takes a certain amount of time to cook each one. Now, you want us to cook turkey along with the chickens. They take longer to cook. But, you want us to put out the turkey in the same amount of time as the chicken. Someone is going to get sick, or die. They told me, it doesn't make a difference, you should be able to get out a big home in the same amount of time it takes to build a small one. It's all about greed. It got so bad, we built so many homes, they had to shut down the plant for a couple months because we made too many homes, and didn't have anyone to send them to!
Where would be a better place to buy from? it sounds like they are all shady car salesmen. i need to replace the one I have 1965 but am scared to go to these companies! suggestions? oregon
@@happyisthegirlDon’t be scared…be prepared. There are lots of ways to study what brand you want, how much you want to spend. Do NOT take a sellers vocal word make sure it is written in the contract. They depend on you not being prepared. Be confident! Good Luck. Just remember like any big ticket item you are purchasing know what you want!
I ask the same question, but I will say look at customer reviews. What is the company's track record and what are customers saying about them and why? When you call a mobile home manufacturer, do they sound knowledgeable enough to explain how the process is done? Also I think there are lots of questions you could ask the manufacturer: like things you should know and be prepared for. I'm going to look at UA-cam, Reddit, and find some housing guidance articles online for "questions to ask your mobile home manufacturer." Get a good property inspector if you can. @@happyisthegirl
You ended in a preposition. “We had no one in which to send them” is how you write the last sentence correctly. That’s probably why you build trailer homes for a living.
WOW! Thank you so much for sharing your absolutely dreadful nightmare. We are needing to replace a manufactured home in FL and started researching the various companies. Your experience, even if it just represents ONE sale, is enough to make us know that Clayton is not a company I will deal with. Shame on Warren Buffet for owning a company with such horrific business practices that takes advantage of people working hard for their money. We will not be looking at any of their products. Thank you again for sharing your situation!
Everyone I know that has a Clayton home has regretted it. Dealing with them,, unfinished work,, etc.. This was a great video, thanks for sharing. Very informative.
@@grahamteja having worked for them for 10 years I'd say , keep after them. Call your local fire marshal's office and tell them of your homes problems . Some things will be against their codes and they will force the dealership to fix certain things to code ,
I was just bout to buy a Clayton tempo thank goodness I found this video back to the champion I go!! Also I admire your patience and positivity you guys are saying all this with a smile on your face I applaud 👏 you guys!!
In 2005 we purchased a manufactured home in Ky. We were very happy with the process and the home. The people we dealt with were very helpful and honest. We loved that little house and would still be in it today, but we retired and moved closer to our daughter and her family and the Grands and Greats. You all didn't have a bad experience you had a living nightmare , so happy that you finally got settled in.
Excellent video..my wife and I are looking in to buying from Clayton..a good friend of mine had the same experience you and your wife had..they backed out...I'm going to use a real estate agent to deal with them..this will be our vacation home for..thank goodness we are not new to the house buying game ...great video and good luck with the farm...
We purchased some land in NE Alabama in 2018. Excited to live there, we bought one of those roadside barn sheds, and turned it into a tiny house. We sold our house, 350 miles away, and moved in permanently in the fall of 2019. We planned to live here for a year, then begin construction on a new home. Then covid hit. We're still in our tiny house. The cost of everything shut down our plans to build. My husband and I are in our 60's. He never wanted to live in a manufactured home, because they aren't as well built, and don't hold up like a site built home. But he finally realized that the house only needs to outlast us. There is a Clayton lot near us. We went there one day. The gate was open, as were the homes. We walked into one, thinking a sales rep would show up shortly. We loved the layout of this home. So after checking the place out, we went to the office to talk to someone. A vehicle was there, but the office was locked. The number was on the front, so I called and left a message that we were interested in a home on their lot. Never got a call back. We're looking into Deer Valley Homes now. A bit more expensive, and much further away, but they seem to be better built, and maybe we can get someone who wants to do business. After hearing your experience, it may have been a blessing they didn't call back.
This story is very, very similar to our story. We also bought raw land and a Clayton home during mid-pandemic. We are in east Texas and bought our home at the Mabank, TX location, and our land was about an hour east of their location. We ordered the Breeze 2.5... We requested similar options/upgrades, etc... They said our order would take about 6 months. Our land purchase was contingent on our home sale. Our home sold quickly, and we bought back an extra month of occupancy in our home, and then moved into an extended stay hotel. Clayton had told us that a couple had just backed out on their Breeze 2.5, it was already on its way to their lot, and we could have it. The only problem was that it was lacking pretty much every upgrade we had requested. It was standard appliances, vinyl siding intead or hardie board siding, no outlet or water on the front, and a few other minor things. But they said they would give us Lowes gift cards amounting to $2500, for us to buy those appliances...which they did do. They owed us a little money at this point, due to no upgrades on the house...so they paid for our 240 ft rock driveway, and a few of the county inspection fees, I think. The guy that did the finish out work was a meth head, and screwed up so many things, I lost count. He took forever to get the finish work done. We had and still have cracks in the ceiling caused by transport. They gave me stuff to fix it, and I tried it on a small area. It is in no way color matched, so I'd have to repaint the entire ceiling after the repairs. We had leaks in our ceiling after a heavy rain. Clayton came to investigate, and found nails and screws under the shingles. They said that is debris left there by the guys at the factory. The three big windows in our den are crooked. They say its because the house is not perfectly level. But you can take a level to every part of this house and it is dead on level. You can spill water on the floor and it does not even travel anywhere, it just puddles right where you pour it. All other windows are square, the house is super level...yet those three windows are very visible not square. Trim falls off the walls all the time. I have a kit I've put together to properly reinforce them every time I come across one. The outdoor faucet on the back of the house no longer works. I've tried to figure it out, but its a mystery. Clayton has been no help. They came out a few times and fixed stuff but I gave up calling them out, they just frustrate me too much. We've even pulled electrical outlets entirely out of the wall, by accident, because they aren't mounted very well, and the sheet rock is paper thin. It all very frustrating. We initially wanted to build a barndominium style house. But due to Covid and supply issues, there was no way to know when it would be done....not even a guesstimate. Thats what steered us in the direction of Clayton Homes. I do like the house, and we have improved or are going to improve some of the little annoying things. We will likely live in this house forever...so we've gotta make it work! Even without having to wait for the house to be built (having accepted the already completed one), we still lived in a hotel for 4 months....which was supposed to be 6 weeks. That was insanely expensive. It would have been cheaper to rent an apartment for 6 months! We all got Covid the day we moved into the hotel. Myself, my wife and our you gest daughter crammed in hotel room, suffering from Covid, was not fun.
We bought a new Clayton mobile home in Spring of 2022. We were told once the home was delivered and set up, someone from Clayton would come out and do a walkthrough with us.( that never happened). We were told to write down the problems we found on a punch list and turn it in. From there they would send a contractor to make any repairs needed. Well from that point things went south. We found a number of problems, some being shoddy workmanship that we asked to be corrected. They only took care of a few corrections which took a total of 4 months to complete. The rest of the problems they just blew us off. Like the back door doesn’t shut securely, molding around some doors and baseboards have gaps, the trim around the outside of the front door looks off, etc. I Do Not recommend buying a Clayton home!!! Save yourself some heartache and learn from someone who’s been there!!
I feel your pain, I bought a Clayton in 2023, this is a poorly constructed home built with cheap materials. I would not recommend to anyone to buy a mobile home. Garbage!
Thank you for posting this and your honesty. My husband and I are currently house hunting and considered purchasing land and a manufactured home. Your post was eye opening and we will take everything you said into consideration when making our decision. Good luck with your new home and farm!
I saw another good video about the do's and don't when purchasing these homes. Really do your homework first. Especially with buying land and a home. I forgot what all was in video's. But I remember it was great info!!
We did a Clayton home on 5 acres in 1983. It was wooded, we cleared a lot, put in driveway, septic, leech , well etc. and we homesteaded. We experienced almost everything you speak of. HOWEVER, every build from almost every contractor is like this not just manufactured, not just Clayton. When we told people that we were doing this project, they would ask, " Is your marriage tight?". The build/finish work after delivery took 6 weeks alone. The good news, we raised 4 children there and one of my daughters still live there. Things are hot mess due to the pandemic and worse than we experienced. It is hard being your own contractor. Clayton or the independent businesses that represent Clayton vary greatly with the quality of service. All Clayton/ distributor did was deliver, and finish build. We had power, water, driveway, septic , everything ready to go before the house got there. Your loan situation is true for almost everyone building everything. The best advice I got when going through this was to NOT EXPECT PERFECTION JUST BECAUSE IT IS NEW. This saved my mind. Turn key is a delusion when doing new construction of almost any kind. God Bless your family and your home!
Thank you so much for sharing your experience and perspective! We never expected perfection. Our main disappointment was the constant lying and no sense of urgency. It shouldn't have taken them three months to call in the order for our home. That one detail caused a snowball effect that delayed our move drastically.
thanks for the video. I believe this is a Clayton issue. a few years ago my father died and my mother wanted to return to our family home. so I decided to build as to give her what she wanted. I did my research and like you said Clayton seemed reputable I knew people who have bought Clayton homes and they were relatively happy. as I was getting ready to go into the process a cousin purchased a Clayton home and she gave me the do's and don'ts. one thing that happened to her was her house sat on their lot so long that when they delivered it it had mold. they had to do her a whole new house. so moving forward I went to a different Clayton location and started the process. the salesperson was a salesperson personal and a talker. but I had my list of what to watch for. after 2 years and we finally were ready to purchase. there was always something wrong why we couldn't show up to sign the papers the day before we went to sign the papers we were told that the floor plan we had picked was no longer available and so we had to pick a new floor plan. so we did before we went to put our deposit down I went to another Clayton site I overheard that sales person telling somebody they were 14 months out building. our salesperson had told us 6 to 8 weeks. so at that point we went to a whole different company. I wish we had done that in the beginning because we'd be in our house already. everything you said in this video is the experience two other cousins had in the same town with different Clayton locations. I think I need to write a book. after what we went through I would never go with clayton. I do like the Clayton homes my cousins once they got their homes are satisfied but the nightmares that they went through were horrible. again we each went to a different location so overall I would agree it's Clayton!
Oh, my goodness. What a déjà vu . My husband and I are going through so many of the similar issues in 2023. We started the process in January, were given a date of June 16th as a closing. We purchased the land/home package and we are currently waiting for the building permit. The salesperson went on medical leave. We found out a couple of weeks ago, after writing to corporate ending up with a meeting of the manager at the location, that when a person goes on medical leave, Clayton shuts their e-mail down and no-one picks up what that salesperson has been working on. I could go on. I've been in large corporations where customer service was important. Clayton makes you think it's all a stepford wives story with everyone being happy. Thank you for that presentation. So far, the feds have raised the interest rate 4 times since we were initially approved. We are having to forfeit some of our original plans for our first, first lived-in home.
Update. . . We canceled the contract with Clayton Homes end of August. Mind you, we started this in January, 2023. They did refund the deposit, which tells me they knew they were wrong. On 8/31, we went with our son's real estate agent. Found a stick built home, brand new. ( they started building in April, and home was completed in July. Original owners backed out. . . Win for us!!) We close on the home 9/20 . . . All set and move in ready. Am so glad to be done with Clayton Homes!!
We purchased one recently second night which is tonight it sis leaking like crazy and well we will see.Inonow a dozen people who have sued them in last year.
I have friends who have had there home built from scratch it a whole hassle. Trust me this what they went through is minor but still tough. I would call it housing birth pangs. Once it done then it's paradise. Enjoy
Oh no! Sorry we didn’t make this video sooner, but we’ve only been in our home 13 months. Overall we like the home, especially for the price compared to a traditional site-built home. The process to get in was way worse than it should have been. We hope you get good news soon and it’s worth it in the end.
Hello, happy new year! I am in process of talking with managers can you give me some directions on what to look out for in the initial process of perhaps moving forward, in regards to your experience?
I watch videos from other channels of tours of Clayton as well as Titan and Deer Valley. I had an appointment with a Clayton salesman 2 weeks ago, and told him what I wanted. I TRIED to show him the video tour of a home with features and price range I wanted and could afford. He held my phone and looked at my phone for every bit of 5 seconds of the 11 minute tour, and started talking over the video! He was determined to only discuss what he wanted to offer me, and tried to tell me I could not get a double wide for under $180-$200k yet, I had several videos to prove him wrong that he refused to look at. He tried to push a cramped and very cheaply made single wide with hardly any closet space and those paper thin walls with the cardboard trim between the wall sections AFTER I said those paper thin walls was a deal breaker! He also informed me that I would have to "settle" for a single wide and pay the redicilously high trailor park rent because they don't do land home package deals in single wides. I left angry and felt he didn't listen to a word I said. If they try to tell you that you cannot get a 3 bedroom 2 bath double wide for under $180k, they are lying to you, go to another manufacturer. Check out the "Cowboy" model on Mobile Home Divas channel, no paper thin walls, complete sheet rock, and as of April 2022, it's $116k depending on your choices, nothing fancy, but my point is if the salesman is not listening to you, get up and leave as I did.
@@RigginFarm I went to 3 or 4 Clayton dealers, my experience was different at all 3. Claytons, like others, are manufactured regionally. There is no single manufacturing facility and there is no single dealer.
The squeaky wheel gets the grease, so glad you are keeping Clayton Homes accountable and shame on them! You folks have the patience of Job for sure and I really appreciate hearing your story front to end! May God richly bless you and your family and give you long life and good health in your new home. Your priorities are spot on, thanks again! 🙏🤗
That's why you pay cash for a sound used mobile home and renovate yourself .. plus it is better living in a state that you do not need to go by so many rules and regulations.
You 2 are extremely fortunate. A guy in my county bought a brand new Claytn doublewide and it was installed and an electrician cnnected his electric and once power was turned on, it caught fire and was deemed codemned. They(Clayton Home Builders) apparently drove nails/staples through electric wires inside walls and no telling hat else. It was a factory defect, but clayton fought him all the way. A billion $$ corporation against a little local guy. Theres no guessing who won. Clayton faulted the electrician, even though it was told it was improper building. I am going with KABCO. I have seen their homes first hand and their reviews are outstanding. I wish you all luck in your new home.
Very helpful! Thank you. As a single parent , looking for land and going through 50 mobile homes in the past two days, I appreciate this information. I am putting my house on the market Monday , I can’t wait a year! I was told just today, 4-6 months. Can only imagine the trouble I would have run into. Keep sharing 🙏
We were very careful not to list our old house until we got the keys to the new place. Our neighbors down the road are building a new house and were told it would be completed in late spring. They sold their old house based on that expectation and are now homeless, living in a camper.
@@RigginFarm oh no we're going elsewhere I'd be sitting in jail right now if I went through what you did. I was doing the math while watching your video and you'd have been better off getting a modular and having built on site. It should be against the law for manufacture homes being built so cheaply and sold at ridiculous prices and only warranty them for a year. They know that after a year it's really going to fall apart. Sorry you had to go through this but glad you are building in the future. Thanks again
34 years of marriage and I have never just sat there and stared at the side of my husband‘s head for such a very long time watching him just talk. I appreciate this video you made though.
We bought a double wide from solitaire; the home is great. A few minor issues that were addressed in 2 weeks time. Love the house. I looked at 15 other companies before we settled on Solitaire.
We bought from Clayton Homes in Hamilton, AL in 2016. We kept getting delays also, although not as long as your experience. It took many phone calls to resolve the issues from the delivery & we never got to speak with a GM. Overall we love our home too but working with Clayton Homes is a nightmare! Thank you for publicly sharing your thoughts and experiences. And, for calling Clayton Homes out on their horrible customer service/ satisfaction.
I just bought a 2020 Clayton and the construction is amazing. The "air vents" aka supply vents are in the floor in appropriate spots along the wall. Very well insulated. Of course, this is an upgraded model but i am super happy
Wow! What a journey! I am looking at manufactured homes as an option. I thank you for posting about your own journey. I certainly will not be using Clayton Home. Wishing you all that life has to offer you.. Especially when you are able to reap those rewards!
We felt others needed to know a real life experience before getting sucked into the lies they tell to make a sale. Overall we’re happy to be living on our farm now, but it was a much more difficult journey than it needed to be.
Oh my goodness. I am so glad I watched this tonight! I literally had just called my sales guy at Clayton Homes of Albany today and told him we wanted to get the ball rolling, what did we need to do. He told me and I relayed the info to my husband. After my husband and I talked more about it tonight, we decided to hold off a bit and get more things paid off, save more money. Then I see this. What a nightmare!!! Paying the interest and your mortgage payment too? Yikes! We’d be doing that and our rent payment at our apartment. Not doable at all. Best to wait for a buyers market and get into something already built. Thank you soooo much for sharing your experience. You definitely saved me from a horrible situation.
We have made a down payment and started getting site bids via Clayton of Albany. Very apprehensive to move forward based on all the horror stories and very few if any good ones. Not sure at our age (66) we want to deal with the BS and lies.
You to have a lot of class. After all you've been through and still can smile. I hope you and your family have the best of times from here on in your new home. Thank you for sharing. God bless.
This is extremely helpful. We also tried to buy from Clayton homes during the pandemic in 2020. We didn’t even make it to closing due to terrible communication and me getting furloughed from my job. Our salesperson, loan company, even the managers seemed to not care at all and we always had to call or text them first. Lack of communication from them was by far the worst I’ve ever experienced.
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I am so glad you and your wife made this video. We live in a stick built home that is extremely nice and we’re also on 2 acres. We are considering a smaller modular home on some land we have. We will certainly not be buying a Clayton home. Especially, when homes are $250-$300 thousand dollars each. I think Clayton should be very thankful that they still have their heads on their shoulders! Of course there were many people that had problems during Covid. That couldn’t be helped. This was a very enlightening video. Many thanks for all your thoughts!
New subster! 💜🌞 Thank you so so much for sharing your story. You've no doubt saved countless others some of the same headaches. Hope everything has evened out for you.
Thanks for subbing! We told Clayton Homes customer service that we’d dedicate our lives to giving them bad publicity if they didn’t fix the problems. We know they have been hurt as a direct result of this and our other videos.
I just ordered a Clayton home from Ocala, fl. I just emailed the salesperson a link of this video. I specifically told him that I do not want to go through the horrible experience that you guys went through. Thank you for your video.
Just so you know in advance being in Florida has a few advantages when it comes to dealing with manufactured home and even RV manufacturers. The state of florida DMV has a whole department that deals with mobile, manufactured, modular home complaints as well as RV's. The manufactures will not ignore the state. I had a problem with a Fleetwood doublewide and the factory would not do anything about it. After contacting the state my home was fixed within 2 weeks and the inspector from the state TOLD fleetwood what they were going to do.
@@jaywilliamson9860 ; Thank you for that information. I am nervous . The house will cost me over $200 K with everything included...but the dealer, albeit nice, does not communicate with me. I gave him a deposit, and will be paying cash. Let us hope for the best. Thanks again for heads up. We appreciate it.
I was in a desperate situation about 11 years ago, so I ended up getting a Clayton Home (brand new). I left a review after 5 years, then updated it after 10. Here's what I said after 5 years: Very dark inside. Doesn't hold up to normal wear and tear. The cheapos didn't even provide towel racks, toilet tissue holders, or an ice maker in the refrigerator, and when they asked me if there was anything else I would have liked, and I mentioned the ice maker, I got a snotty, "Use ice cube trays" in response. Here's what I said after 10 years: This house is a disaster, and it has been from the start. It is only 10 years old, and I have already had to replace the water heater AND the air conditioner. I have had FOUR plumbing leaks from the crappy PVC pipes used. The roof has been leaking for at least three years. I wanted to take out the carpet and put in tile, but when I tried to do so, I found that the sub-floor is uneven, so tiles look terrible and either don't adhere or crack from the uneven subfloor. I have lived in manufactured homes before, and this one is the worst I have ever experienced.
my mom bought a traditional house in a community and it was built just as shoddy, in fact after 10 years it went through 4 leaks, 5 toilets, 3 water heaters, 2 ac units, a new roof and the siding rotting off because the gutters that came with the house were not to code and they wouldn't cover their own shoddy work. there's been many other things since but the moral of the story is: no matter what you get, research the company your buying from. look at all the negative reviews and not just in your state in others too (companies wipe bad reviews but there should be enough left across other states that weren't wiped)
Your presentation and assessment was excellent and very fair. Stick built homes on remote sites have similar delays and perhaps worse. Clayton Corporate had better listen to this video and implement some immediate resolutions.
I am so glad I watched your video, my husband and I have been talking about getting a newer model home then the one we have now, and watching this had definitely made me change my mind about going with Clayton homes.
Stay away from Cavco! Our nightmare started May 9, 2023. It’s now March 24, 2024. Turned in punch list by February 1st, still haven’t heard from them. 2 large windows leak when it rains. Another window won’t open at all. Yet another window lost its gas seal. They didn’t paint the interior. Cavco rep was in the area in December so he came by to unlock drawers that wouldn’t open or close. Told him they didn’t paint. “Yes we did.” Took my wash cloth and washed the texture right OFF the walls in many places. He still insisted they painted. Then why do I have texture on my wash cloth and can now see Sheetrock? He stayed silent. No answer. If we would have known this was going to happen we would have bought a park model a few years old and gladly paid more! Exterior paint is a 7-8 out of a 10. Cabinets are horrific!!!!
I had a decent experience, the most annoying part was the contractors and scheduling. Actually getting my keys/walk through tomorrow! The dealer I went to had just got the house I was looking for delivered it was a 2022 model. I closed on it in December (2 months after deciding on the home) I already had land to put it on. January the house was delivered. So after about 5 months from start to finish, finally moving in tomorrow. They took care of all my permits except septic which they where taking there time with so I did it myself. I did have to stay on them several texts or calls per week during the whole process.
Five months to move in seems a little ridiculous. From day one in February of 2020 until they moved the home to our property in May of 2021 they told us that typical setup time from delivery to getting the keys is 4-8 weeks. We waited 4 months from delivery to getting the keys, and we were told multiple times that it normally doesn't take that long. They always blamed the contractors, but when we talked to the contractors they told us the actual dates that Clayton contacted them. It was typically several weeks or months later than Clayton told us. We were on their butts daily, but it didn't make much of a difference. Good luck with your walkthrough! We hope everything goes well!
@@RigginFarm Yeah that was the issue I had with the contractors. It was a mix between Clayton and the contractors. They would wait several days after to actual schedule the next one. I'm sure I annoyed the guy who handled everything as I was constantly letting them know exactly when each contractor was done. I had the convince of all the work being done basically in my backyard so I was able to watch everything from security cameras and keep up with them. I did hire my own contractor for water line , septic, and driveway and that went smoothly and fast. It was a long process , but the end hopefully worth it considering how the housing market is. My payments are less than what a small 1 bedroom apartment would cost.
@@RigginFarm I do feel bad for my neighbors daughter. Her and her husband started there process around April of 2021 and theres didn't get delivered until October ish. And they are looking at hopefully moving in next month. Clayton originally told them that by the end of 2021 they would've gotten moved in. And that didn't happen.
We were so on top of what was happening with our home, but the communication within the Clayton home center was so bad. The general manager would call us several days after there was progress, thinking he was giving us news. He called to tell us our well had been drilled after we posted a video with footage of the well being drilled. It was ridiculous.
We just purchased a new Clayton home rio.I know many people with these homes 20 plus years old and still in great shape.Ours came with a 8 year warranty.The home we purchased qualified for star energy efficiency so we had no sales taxes and get many programs with our power company.No matter whether mobile home or built on property hou can have issues either way.I feel good about purchase and love the 8 year warranty.
Oh I'm so sorry you had so much trouble! What a terrible mess! And then to need permits for everything. We bought land in rural Texas and here, if you're outside city limits, no permits are needed. You can do what you want, when you want. My husband worked as a contractor his whole life, so he built a metal building on the property that he was thinking would be his shop, but after we sold our house nearer the metroplex he decided to convert the metal building into our house, so we did everything ourselves. Our house is small but that's fine, it's a retirement house and we have 17 acres around us. I'm so happy we didn't go with a manufactured home, which I was considering. All the wood was always under cover so nothing ever got wet during construction. I wish you all the best with your new home!
When mine was delivered the side of my moblie home had a tree limb go thru it into the hallway wall. Reparing that added time to the schedule. After about a year I started noticing small things I couldnt see before that were actually a big deal. Its like they twisted my home and cracked the seams. The windows werent level and had cracks in the frame.The roof leaked at the vent seams. The fixtures in the walls were coming off. But its still standing! So theres that.😂
We bought a Palm Harbor home for the dealer in the Spokane Wa Valley. What a sad situation. We had very similar issues with our Palm Harbor that these people had with Clayton Homes. Our living room BROKE INTO TWO PIECES. One both sides of your large three window living room. The smokestack was not tall enough. When we had a fire in the fireplace and the furnace turned on smoke was sucked into the cold air return for the furnace, and it filled the home with smoke. Not good. Yes, after talking with the Corp office they did come out and fix many of our issues. I mentioned to a corporate person that came to our home that whoever the Quality Control person is at the factory should be fired. He said, " I am". I looked at him and asked him to NEVER COME BACK AGAIN.
Glad we seen this video. Hate you had issues. We are looking for us a home and had looked at Clayton. I think we will go a different direction. We have other options in our area.
I have a new Clayton Home, built in May 2024. Mine is in Texas. My dealer is in Sulphur Springs. My house was set up in the Mount Vernon area. I put $58,000.00 cash down. Financed $65,000.00 @ 6.5% interest. I own my own half acre of land. My total cash outlay with taxes & insurance is only $725.47 per month. My home is permanently fixed to the ground with concrete and not movable. I was told by several people not to go with any other builder other than Clayton. I am glad I did go with Clayton because my home and the property it sits on is perfect and built really solid. I am very pleased. I got a great deal. The home is rock solid and has many upgrades. I have already been through some really awful thunderstorms up here in the deep woods with very high wind. This Clayton home stays solid and quiet. I can not even hear rain hitting the roof. The most incredible thing is the enormous savings I am enjoying with the excellent insulation in the house. During the month of August, with average 102-degree days, my electric bill was only $68.00! It has steadily gone down each month to as low as $38.00 for November. My house is 1,000 sqft. 2 bed/2 bath, with a detached garage. I have recommended Clayton to several friends. The folks at my dealer have been very professional and are always quick to help with any issue, which have been very minor indoor trim fixes.
We bought the southern dream from Clayton (getting delivered in 2 months) so far we've had the complete opposite experience, our salesman, project manager, and factory rep have been very responsive, professional, and honest. But I'm nervous now! 🤞
We just bought a “southern energy by Clayton” and our experience was not any better. We ordered and closed on our loan in May 2021, got the home in November after it being promised in July. We are STILL doing our own renovation on it! We basically bought the exterior structure because we have torn some of it down to the studs to repair their horrible craftsmanship. Good luck on the rest of your dream life!!
Sorry your experience was just as bad. Despite all the problems we are thrilled to be living and working on the farm to build our little idea into a dream come true!
Oh goodness, I’m looking to finance thru Vanderbilt for a single wide thru Clayton Homes this week 😬 the home that we’ve decided on will have to be ordered and they’re telling me.. you guessed it.. 8 weeks 😅 I’m in Southern WV by the way. Property is already picked out, well and septic will have to be dug. Also going to finance that together and put in a driveway and 2 small porches on the front and back. Well.. wish me luck! Thanks for the video, glad y’all made it thru all that, definitely not for the weak!
Wow, thank you so much for taking the time to do this video of your experience. My husband and I are at the beginning stages of wanting to purchase a Clayton home (finding the right piece of land) and now can have at least an understanding of what’s to come. You have a beautiful home and am happy to hear that you’re enjoying it! Just so sorry to hear that it wasn’t such a great experience working with Clayton. Makes me wonder if I should look into building a ‘barndominium’ instead…🤔
A barndominium would be much better than dealing with Clayton! Good luck with whatever you do. Thanks for watching and commenting. We really appreciate it!
I just went back to Clayton Homes after watching your video and I was able to explain myself and get everything done correctly. I thank you so much. ❤️
The main thing I took from this is make sure you do your research with these companies. And keep the pressure on the company to make sure you get what you want. Remember its the companies job to provide great service to you.
That’s a fact. I done learned so much from other peoples videos, Google, and help from the different companies selling these mobile homes. I learned everything I need to know about any business selling you something from buying a car. Go to multiple places and let them know they have competition. The more you talk to each one, the more you understand how these things work on the business side. They will tell you everything you need to know because they know they in competition and want to make the sale. Also, I learned to continue to go at least 3-5 times and just look around without even attempting to buy or let them talk you into buying. It’s your future home that YOU paying for. Not them. Take your time. Even if you have to visit for a whole year. Biggest thing is make sure you aware of the hidden fees. Make sure you know your numbers before hand and don’t be afraid to negotiate the price. They are there to service you. Not the other way around.
We to are looking at manufactured homes and were concerned about the quality of any of them. Now we know we should just avoid Clayton homes entirely. So sorry to benefit from your loss. Thank you for the very balanced review, but we all hear the real truth between your words. ❤❤❤
Working in customer service and healthcare for as long as we have definitely requires patience, but this was certainly once of the most unnecessarily difficult ordeals we’ve had to endure.
Thank you for tell your story... I can't even imagine having to go through so many problems with a new home. Thank you for helping me check Clayton homes OFF my list of possibilities for a new home.
I ordered a single wide from Factory Select Homes in Statesville NC. It arrived approximately a year later than anticipated and told. This was around 2020-2021 and went through Covid which delayed delivery and manufacture. I kept calling to ask for timeline which was always delayed, first by weeks then by months. I think it is standard to expect great delays, in months if not a year. I did not fight it, it was for investment.
I recently inherited some land and my husband also purchased some land. We were looking into possibly building our home on one of the lots. Because of the high cost of construction with building a stick-built home we were thinking about a manufactured home.Thank u so much for posting this video. It was very informative. It also helps me to understand more of what I would need to look at when purchasing a manufactured home.
The way we looked at it, we can finish the walls, re-build, re-place as we go with higher quality materials. There is no more or less issue going this way than any other turn key home you buy. Dealers make the difference. Talk to all of them within an hour or more from your house and talk to everyone who has purchased one in the last 5 yrs. Take note of what people have to say to look out for as well as locals personal purchasing experiences. A couple of dealers, in 5 min their salesmen turned me off. Most experiences are based from the dealer. Take your time to browse, learn and take notes. Keep your personal finances and budget to yourself until you are ready and have seen everything. Learn what you like and don't like. If you find something you like and a dealer or salesman you don't you can buy it from a salesman or dealer you do like.
Wow that sounds exactly like my current experience. We started the process with Clayton in April 2023 and we are finally doing our walk through tomorrow
My parents purchased the Clayton Homes Audible from the Cullman, AL location in November-December 2013. We had to get the lot model because we had less than a month to be moved out of the house we were living in. The purchase and delivery were fine except the lot didn't send the keys to the house with it when it was delivered and then they wanted to take their precious time with bringing us the keys . Clayton installed the septic tank although it was not placed where we were told and wanted it to go. We installed our power meter and pole and ran the water lines and had them connected by the utility companies our self. We have had multiple issues and still have issues at almost 9 years later. There is nothing over the exterior studs under the vinyl siding except foam board that is maybe 1/2 inch thick if that. I'm pretty sure it doesn't have hardly any insulation as my parents' power bill is over $400 a month year-round. I'm not sure if that is the way all Clayton Homes are built or if it's just how they do the lot models they build. Usually homes have plywood/wafer board and plastic vapor barrier wrap then siding or brick. The bathtubs drain slow and a little water stands in the drain. We tore out the garden tub in the master bathroom and moved the washer and dryer from the back door to the master bathroom. The reason why the tubs don't drain all the way is because the trap for the drain goes down through the subfloor and right back up to the corner under the tub and goes down through the floor. So with the water essentially having to run up hill to drain it never drains completely. The kitchen sink drain pipe leaked multiple times and finally quit after I cut the pvc off just above the floor and redid the drain plumbing. The heat pump broke 2-3 years in and it was an act of congress to find someone in our area that worked on the brand that Clayton puts on the homes they sell in our area. The service man from the company said Clayton uses "cheap" brand units that not many people have heard of because they're cheaper but you can't easily get parts for them. We've had multiple water leaks that we've had to fix and one of them was so bad it rotted out a large part of the master bathroom floor. We had to rip up the linoleum and replace the sub floor and put down new flooring and rip out a panel of the drywall and replace that too. The plumbing for the shower/tub in the second bathroom was leaking inside the wall and we didn't know until we started seeing mold on the drywall in the bedroom that is on the other side of the bathroom. We had had to rip the drywall out and tighten the plumbing and put new drywall up. I've had to replace multiple light switches and outlets because they are cheaply made and I would recommend that anyone that buys a Clayton Home replace all of their light switches and outlets. I've switched out most of the light fixtures that came in the home, but the ones I haven't switched out blow light bulbs fairly often. We have replaced all of the carpet and linoleum in the home except one room. The linoleum tore in some spots because it's paper thin. The carpet in every room had lumps and hard spots under it. Clayton sent someone out and he shoved some of the lumps to the edge and pulled the edge up and vacuumed and said it's where the factory just installs the carpet over whatever trash is on the subfloor and that's that. When we pulled the carpet up to replace there was sand, dirt, utility knife blades, nails, trash, etc under the carpet padding. The roof had a leak not long after we moved in and they were supposed to send someone to fix it and fix the ceiling from the water discoloring it. That never happened. All of the cabinets in the home are cheaply made and the doors have fell off of some of the kitchen cabinets and we've had to get longer screws and put them back on. My parents are planning to replace the kitchen cabinets once the land is paid off in 2024. The only place in the house that gets hot water quickly is the master bathroom which is right behind the water heater. The kitchen and the other bathroom take FOREVER to get hot water to the faucet. A wall in one of the bedrooms has a curved place in it that we found when were were trying to put new flooring down after ripping the carpet up. The studs inside the interior walls are only placed every 4 feet in most places and some of the studs aren't even 2x4s they're more like 1x2s or 1x3s. So if you plan on mounting a tv or anything else the weighs anything on the wall too bad. So moral of the story... DO NOT BUY A CLAYTON HOMES HOME.
Thanks for sharing your experience with your parents' home. Unfortunately none of the issues are surprising. We haven't had any leaks, and hopefully it stays that way!
OMG I am so glad that you atr at a good spot now. happy living. I am wanting to purchase a clayton home. Hopefully I do not experience some of the problems you went through. I will definitely keep your suggestions in mind. Will keep you updated.
Read through comments & it is so sad that Clayton has lost so many customers due to their own negligence & dishonesty. Word of mouth is a powerful advertiser! Hope they learn sooner than later & change their ways.
@@RigginFarm I hope it does also. My best friend from high school (in California, she lives in NC since 1967) has urged me to buy Clayton because her son has had one since the late 1990's. They have had good luck but that has been nearly 30 years ago.
That is crazy. They are literally be outside digging the footing for mine right now we signed beginning of February and it’s just flying by for us. They’re pouring the footing and the house can be put on it four days later we’ll see how bad delivery is. Hope it’s nothing like yours.
Thank you for this. Currently, we live in my moms old Oakwood Homes mobile home and after 20 years, it has shown me what needs to be changed. As I have started looking at traditional farm houses for an extended family setup but they are so expensive, i turned to look back at Clayton. It certainly has me wanting to watch more to know what to expect throughout the process as I would be doing it all as a single parent, but also as a caregiver to my disabled mother as well. And we would have to have a bunch of handicap options added on in case her condition worsens and I definitely know I want real floors not particle board. Thats the major one, and no carpet either. Red mud & clay do not mix with carpet at all.😅 Thank you guys for this.
Wow thank you I was wondering about Clayton homes I think I will just go with a construction home I know none of them are perfect but that's way to much trouble thanks for your help in my deciding which way to go
Excellent explanation regarding Clayton homes. I bought mine in 01 and paid a pretty penny for it! I owned my land had the well drilled, the septic taken care of and they still failed! Once the home was delivered it took 8wks to get it setup. I was so disturbed by this process. Not to mention that the price at the time 95k after 7yrs I was done. I had bought an extended warranty which they did not honor, the water heater was bad immediately and that took them 4mo to fix it. There were so many things that were wrong with this home that I decided to sue them and made them remove the home from my 5 acres. Thankfully I won my case!! You should never have to babysit a business that has been in business for so long. Blessings to everyone who chooses Clayton homes!! Do your research and get all "promises" in writing!! 💜🙏🏽💜
They failed to deliver said goods "home" on time, specifics, carpet, flooring etc.... You can sue and you can win! I didn't think it was possible, yet it is. You simply have to have the proof that they failed. God Bless on your journey 💜🙏🏽💜 Always hold corporations accountable. 🙏🏽
@@robing6833 We never had anything in writing other than our own order sheet, because we discussed all the specifics over a virtual meeting due to the pandemic. We wrote down what we wanted and expected everything to be put on their copy. It would be hearsay and not hold up.
Wow, we browsed Clayton homes when we were looking for a place in 2006. Then we lucked into finding a house in Talking Rock. A small house. Since then we've had 3 kids and thought about revisiting Clayton in Dalton and purchasing land. I'm so glad this video was recommended. Sounds like we would be better off to add on to ours. Yikes, I'm sorry y'all experienced this!
Hey, neighbor! We couldn't find a preexisting home on the acreage we needed within our budget, and Clayton seemed like a good option at the time. Overall we like the home, but getting here was a rough process.
@@EricaManley-v8iTexas appears to be the best state for Clayton. The largest plants are within 100 miles of the largest dealer. I love my Clayton home here in East Texas.
Folks, these people were overly kind and generous with their story.
Cavco is the same way.
I think sales reps are no different than used car salesmen! Buy one you can see with your own eyes. Take pictures of the identification plate/serial number. Make sure they see you do that. Make sure the numbers match at closing and delivery. Be prepared to caulk, paint, repair, once it’s delivered! Good luck. We’ve been living here for 5 months now, Cavco still hasn’t called me back for 3 month repairs. We only have the master bedroom left to paint 3 heavy paint/primer coats on. Good luck to all of you!
Very important for any Clayton home owner. When they deliver your home it will have plastic wrap protecting shingles from flying off down the highway. That plastic is stapled into your roof, into the shingles. Many years later you’ll begin to have leaks around the staples, way after your warranty. I urge every mobile home owner to get on your roof and inspect. You can put roofing tar directly over staples. Mine probably had 80-100 staples. I’m now having to buy a roof out of pocket. I wished I’d realized the issue earlier
Wow. What a great tip!
I agree. I lived in a 24x48 that had the same issue. It was way after any warranty would expire that I realized it. I developed stains on the ceiling, water in some of the light fixtures. It also caused the gas furnace to leak and rust out. I did replace the roof and the climate system. Another thing one should watch out for is grey plastic tubing with clamp connectors. I had the guest bath lavatory leak while I was working a 24 hour shift. It was a mess. If at all possible one should request that shingles be applied AFTER delivery and that all plumbing be something other than grey plastic with clamps.
I'm having this problem right now.... 32x76 ouch! I'm not a fan of Clayton at all
@@LanceSheppard sorry to hear that ☹️
I like the staples, keeps the shingles on in a Hurricane (?)
It’s amazing that you are still married. Buying a home is very stressful especially after all the obstacles you had to overcome. I have no doubt you will be able to overcome any obstacles in your future. Thanks so much for your help and video.
Why would they not be married. Problems happen you don't leave someone over a house. thats crazy.
@@JERSEE01 I’m sorry I miss spoke….I wasn’t implying they should leave if things got bad……my wife and I were married for 32 years when she passed away. Of the 32 years we were married she was very sick for 14 years of the 32…I was told to leave her in the custody of the state….etc..etc… NO WAY IT WAS TILL DEATH DO US PART….
I worked as a mobile home service man for Clayton homes for 10 years . I also worked at the manufacturing plant for a few , keep a list of everything wrong and turn it in every month, keep track what gets fixed . The warranty often ends at 1 year . Make sure to turn in your list before your 1 year warranty runs out
We definitely contact them whenever anything comes up. We're not afraid to reach out or ruffle some feathers.
Yeah right, like that worked. Not!
Thank you for the heads up!
Can rent one til ready buy oe
Palm Harbor homes are the best for manufactured homes.
I used to work for Clayton Homes building these things. The main problem is, speed. The main Facility manager is given a big bonus for the amount of homes his factory puts out. The Production manager get a little less. They dangle a few dollars in front of the workers if they put out a certain amount. I saw our goal go from around 6 homes a day, up to 8. We were having trouble getting out 6! I had gotten in many fights with both managers many time. We would build different size homes each day. They expected us to put out the big homes in the same amount of time that it takes to build a small home. So, they push the amount of home hard!! They keep wanting us to work faster, faster! Because of that, lots of mistakes happen. Then, we have to go down the line to fix those mistakes, holding our department up. I told the managers, it's like if you normally cook chickens. It takes a certain amount of time to cook each one. Now, you want us to cook turkey along with the chickens. They take longer to cook. But, you want us to put out the turkey in the same amount of time as the chicken. Someone is going to get sick, or die. They told me, it doesn't make a difference, you should be able to get out a big home in the same amount of time it takes to build a small one. It's all about greed. It got so bad, we built so many homes, they had to shut down the plant for a couple months because we made too many homes, and didn't have anyone to send them to!
Thanks for sharing your insight.
Where would be a better place to buy from? it sounds like they are all shady car salesmen. i need to replace the one I have 1965 but am scared to go to these companies! suggestions? oregon
@@happyisthegirlDon’t be scared…be prepared. There are lots of ways to study what brand you want, how much you want to spend. Do NOT take a sellers vocal word make sure it is written in the contract. They depend on you not being prepared. Be confident! Good Luck. Just remember like any big ticket item you are purchasing know what you want!
I ask the same question, but I will say look at customer reviews. What is the company's track record and what are customers saying about them and why? When you call a mobile home manufacturer, do they sound knowledgeable enough to explain how the process is done? Also I think there are lots of questions you could ask the manufacturer: like things you should know and be prepared for. I'm going to look at UA-cam, Reddit, and find some housing guidance articles online for "questions to ask your mobile home manufacturer." Get a good property inspector if you can. @@happyisthegirl
You ended in a preposition. “We had no one in which to send them” is how you write the last sentence correctly. That’s probably why you build trailer homes for a living.
WOW! Thank you so much for sharing your absolutely dreadful nightmare. We are needing to replace a manufactured home in FL and started researching the various companies. Your experience, even if it just represents ONE sale, is enough to make us know that Clayton is not a company I will deal with. Shame on Warren Buffet for owning a company with such horrific business practices that takes advantage of people working hard for their money. We will not be looking at any of their products. Thank you again for sharing your situation!
Everyone I know that has a Clayton home has regretted it. Dealing with them,, unfinished work,, etc.. This was a great video, thanks for sharing. Very informative.
We appreciate you watching and commenting!
Indeed we are going through this same crap! We're not playing with them, we'll take them to court! We have the time!!!
@@grahamteja Let us know how that goes. We're very interested to hear all about it!
@@grahamteja having worked for them for 10 years I'd say , keep after them. Call your local fire marshal's office and tell them of your homes problems . Some things will be against their codes and they will force the dealership to fix certain things to code ,
I wonder if Deer Valley would be a better company to deal with
I was just bout to buy a Clayton tempo thank goodness I found this video back to the champion I go!! Also I admire your patience and positivity you guys are saying all this with a smile on your face I applaud 👏 you guys!!
We wish you the best with the process of getting your new home.
Which company did you used for your house. I am trying to find a good company. Was thinking Clayton but now I am not sure.
I bought from Clayton homes and haven’t had any issues. I guess I’m one of the few and consider myself lucky 👍
That's great to hear. Glad you had a better experience than us.
Hello, any suggestions on purchasing a mobile home from clayton? I'm interested in buying one too.
@@jayd2475 my advice is DON'T.
In 2005 we purchased a manufactured home in Ky. We were very happy with the process and the home. The people we dealt with were very helpful and honest. We loved that little house and would still be in it today, but we retired and moved closer to our daughter and her family and the Grands and Greats. You all didn't have a bad experience you had a living nightmare , so happy that you finally got settled in.
We're happy to hear that you had a pleasant experience with them. Family is important, so we are glad you are able to be close to them.
Such a beautiful married couple with patience of saints.
Excellent video..my wife and I are looking in to buying from Clayton..a good friend of mine had the same experience you and your wife had..they backed out...I'm going to use a real estate agent to deal with them..this will be our vacation home for..thank goodness we are not new to the house buying game
...great video and good luck with the farm...
We purchased some land in NE Alabama in 2018. Excited to live there, we bought one of those roadside barn sheds, and turned it into a tiny house. We sold our house, 350 miles away, and moved in permanently in the fall of 2019. We planned to live here for a year, then begin construction on a new home. Then covid hit. We're still in our tiny house. The cost of everything shut down our plans to build. My husband and I are in our 60's. He never wanted to live in a manufactured home, because they aren't as well built, and don't hold up like a site built home. But he finally realized that the house only needs to outlast us.
There is a Clayton lot near us. We went there one day. The gate was open, as were the homes. We walked into one, thinking a sales rep would show up shortly. We loved the layout of this home. So after checking the place out, we went to the office to talk to someone. A vehicle was there, but the office was locked. The number was on the front, so I called and left a message that we were interested in a home on their lot. Never got a call back.
We're looking into Deer Valley Homes now. A bit more expensive, and much further away, but they seem to be better built, and maybe we can get someone who wants to do business. After hearing your experience, it may have been a blessing they didn't call back.
We hope you have a great experience with Deer Valley or whoever else you decide to go with to get you into a home. Best of luck!
This story is very, very similar to our story. We also bought raw land and a Clayton home during mid-pandemic. We are in east Texas and bought our home at the Mabank, TX location, and our land was about an hour east of their location.
We ordered the Breeze 2.5... We requested similar options/upgrades, etc... They said our order would take about 6 months.
Our land purchase was contingent on our home sale. Our home sold quickly, and we bought back an extra month of occupancy in our home, and then moved into an extended stay hotel.
Clayton had told us that a couple had just backed out on their Breeze 2.5, it was already on its way to their lot, and we could have it.
The only problem was that it was lacking pretty much every upgrade we had requested. It was standard appliances, vinyl siding intead or hardie board siding, no outlet or water on the front, and a few other minor things.
But they said they would give us Lowes gift cards amounting to $2500, for us to buy those appliances...which they did do.
They owed us a little money at this point, due to no upgrades on the house...so they paid for our 240 ft rock driveway, and a few of the county inspection fees, I think.
The guy that did the finish out work was a meth head, and screwed up so many things, I lost count. He took forever to get the finish work done.
We had and still have cracks in the ceiling caused by transport. They gave me stuff to fix it, and I tried it on a small area. It is in no way color matched, so I'd have to repaint the entire ceiling after the repairs.
We had leaks in our ceiling after a heavy rain. Clayton came to investigate, and found nails and screws under the shingles. They said that is debris left there by the guys at the factory.
The three big windows in our den are crooked. They say its because the house is not perfectly level. But you can take a level to every part of this house and it is dead on level. You can spill water on the floor and it does not even travel anywhere, it just puddles right where you pour it. All other windows are square, the house is super level...yet those three windows are very visible not square.
Trim falls off the walls all the time. I have a kit I've put together to properly reinforce them every time I come across one.
The outdoor faucet on the back of the house no longer works. I've tried to figure it out, but its a mystery. Clayton has been no help. They came out a few times and fixed stuff but I gave up calling them out, they just frustrate me too much.
We've even pulled electrical outlets entirely out of the wall, by accident, because they aren't mounted very well, and the sheet rock is paper thin.
It all very frustrating. We initially wanted to build a barndominium style house. But due to Covid and supply issues, there was no way to know when it would be done....not even a guesstimate.
Thats what steered us in the direction of Clayton Homes. I do like the house, and we have improved or are going to improve some of the little annoying things.
We will likely live in this house forever...so we've gotta make it work!
Even without having to wait for the house to be built (having accepted the already completed one), we still lived in a hotel for 4 months....which was supposed to be 6 weeks. That was insanely expensive. It would have been cheaper to rent an apartment for 6 months! We all got Covid the day we moved into the hotel. Myself, my wife and our you gest daughter crammed in hotel room, suffering from Covid, was not fun.
I bought mine from Athens tx. I am having the same issues inside the house as you have had
We bought a new Clayton mobile home in Spring of 2022. We were told once the home was delivered and set up, someone from Clayton would come out and do a walkthrough with us.( that never happened). We were told to write down the problems we found on a punch list and turn it in. From there they would send a contractor to make any repairs needed. Well from that point things went south. We found a number of problems, some being shoddy workmanship that we asked to be corrected. They only took care of a few corrections which took a total of 4 months to complete. The rest of the problems they just blew us off. Like the back door doesn’t shut securely, molding around some doors and baseboards have gaps, the trim around the outside of the front door looks off, etc. I Do Not recommend buying a Clayton home!!! Save yourself some heartache and learn from someone who’s been there!!
I feel your pain, I bought a Clayton in 2023, this is a poorly constructed home built with cheap materials. I would not recommend to anyone to buy a mobile home. Garbage!
Thank you for your video. Just started to look at pre-fab homes and learned from your experience. Thank you for sharing.
Thanks for the warning!
I had huge gaps around my doors as well and there are numerous things i would do different. Like elevate the pad.
Thank you for posting this and your honesty. My husband and I are currently house hunting and considered purchasing land and a manufactured home. Your post was eye opening and we will take everything you said into consideration when making our decision. Good luck with your new home and farm!
Thanks for watching. We're glad you found it helpful.
@@RigginFarmthank you we are in process to be doing this
I saw another good video about the do's and don't when purchasing these homes. Really do your homework first. Especially with buying land and a home. I forgot what all was in video's. But I remember it was great info!!
Thank you for your video. I will steer clear of this company.
Cavco is just as much a nightmare as Clayton. Don’t go there!
Thank you soon much for this video. Well done and very informative. We're in WV and looking to do the same in either Ohio or WV.
Your children are so blessed to have parents like you two. Wow! You made it through and still are so pleasant and smile. Amazing!
Thank you so much for the kind words ❤️
We did a Clayton home on 5 acres in 1983. It was wooded, we cleared a lot, put in driveway, septic, leech , well etc. and we homesteaded. We experienced almost everything you speak of. HOWEVER, every build from almost every contractor is like this not just manufactured, not just Clayton. When we told people that we were doing this project, they would ask, " Is your marriage tight?". The build/finish work after delivery took 6 weeks alone. The good news, we raised 4 children there and one of my daughters still live there. Things are hot mess due to the pandemic and worse than we experienced. It is hard being your own contractor. Clayton or the independent businesses that represent Clayton vary greatly with the quality of service. All Clayton/ distributor did was deliver, and finish build. We had power, water, driveway, septic , everything ready to go before the house got there. Your loan situation is true for almost everyone building everything. The best advice I got when going through this was to NOT EXPECT PERFECTION JUST BECAUSE IT IS NEW. This saved my mind. Turn key is a delusion when doing new construction of almost any kind. God Bless your family and your home!
Thank you so much for sharing your experience and perspective! We never expected perfection. Our main disappointment was the constant lying and no sense of urgency. It shouldn't have taken them three months to call in the order for our home. That one detail caused a snowball effect that delayed our move drastically.
If you ever buy a manufactured home again, go with PALM HARBOR HOMES!
They are extremely well built and Consumer Reports rate Palm Harbor as #1
thanks for the video. I believe this is a Clayton issue. a few years ago my father died and my mother wanted to return to our family home. so I decided to build as to give her what she wanted. I did my research and like you said Clayton seemed reputable I knew people who have bought Clayton homes and they were relatively happy. as I was getting ready to go into the process a cousin purchased a Clayton home and she gave me the do's and don'ts. one thing that happened to her was her house sat on their lot so long that when they delivered it it had mold. they had to do her a whole new house. so moving forward I went to a different Clayton location and started the process. the salesperson was a salesperson personal and a talker. but I had my list of what to watch for. after 2 years and we finally were ready to purchase. there was always something wrong why we couldn't show up to sign the papers the day before we went to sign the papers we were told that the floor plan we had picked was no longer available and so we had to pick a new floor plan. so we did before we went to put our deposit down I went to another Clayton site I overheard that sales person telling somebody they were 14 months out building. our salesperson had told us 6 to 8 weeks. so at that point we went to a whole different company. I wish we had done that in the beginning because we'd be in our house already. everything you said in this video is the experience two other cousins had in the same town with different Clayton locations. I think I need to write a book. after what we went through I would never go with clayton. I do like the Clayton homes my cousins once they got their homes are satisfied but the nightmares that they went through were horrible. again we each went to a different location so overall I would agree it's Clayton!
@@brandallbranch3004 Sorry to hear your family had such a hard time dealing with them. We hope everything works out in the end.
Build a house, lose a spouse
You guys went through a lot of what I did in 2002. I swore that after all that, I was never moving again, and I'm still here.
How is your home holding up?
Oh, my goodness. What a déjà vu . My husband and I are going through so many of the similar issues in 2023. We started the process in January, were given a date of June 16th as a closing. We purchased the land/home package and we are currently waiting for the building permit. The salesperson went on medical leave. We found out a couple of weeks ago, after writing to corporate ending up with a meeting of the manager at the location, that when a person goes on medical leave, Clayton shuts their e-mail down and no-one picks up what that salesperson has been working on. I could go on. I've been in large corporations where customer service was important. Clayton makes you think it's all a stepford wives story with everyone being happy. Thank you for that presentation. So far, the feds have raised the interest rate 4 times since we were initially approved. We are having to forfeit some of our original plans for our first, first lived-in home.
So sorry to hear about your nightmare situation. Clayton Homes needs to be shutdown.
Update. . . We canceled the contract with Clayton Homes end of August. Mind you, we started this in January, 2023. They did refund the deposit, which tells me they knew they were wrong. On 8/31, we went with our son's real estate agent. Found a stick built home, brand new. ( they started building in April, and home was completed in July. Original owners backed out. . . Win for us!!) We close on the home 9/20 . . . All set and move in ready. Am so glad to be done with Clayton Homes!!
🎉 We’re glad you were able to get out of it. Congratulations on your new home!
From a fellow Clayton home owner: periodically check every place there is a water connection. Mine leaks somewhere regularly.
Thanks for the tip! Hopefully you find the leak soon and can have it repaired before it causes too much damage.
If it’s CPVC, you could join a class action lawsuit with the manufacturer of the pipe.
We purchased one recently second night which is tonight it sis leaking like crazy and well we will see.Inonow a dozen people who have sued them in last year.
@@philiphapeshis1226 We're starting to consider a lawsuit. Did the people you know win?
Only 3/4 the way through and I’m so thankful you guys did this. I’m shocked! Thanks guys!!!
We’re thankful you took the time to watch
I have friends who have had there home built from scratch it a whole hassle. Trust me this what they went through is minor but still tough. I would call it housing birth pangs. Once it done then it's paradise. Enjoy
Thank you a friend sent this to me. I wish I researched first. We are 18 months into our nightmare with Clayton homes and still can’t move in.
Oh no! Sorry we didn’t make this video sooner, but we’ve only been in our home 13 months. Overall we like the home, especially for the price compared to a traditional site-built home. The process to get in was way worse than it should have been. We hope you get good news soon and it’s worth it in the end.
Hello, happy new year! I am in process of talking with managers can you give me some directions on what to look out for in the initial process of perhaps moving forward, in regards to your experience?
I watch videos from other channels of tours of Clayton as well as Titan and Deer Valley. I had an appointment with a Clayton salesman 2 weeks ago, and told him what I wanted. I TRIED to show him the video tour of a home with features and price range I wanted and could afford.
He held my phone and looked at my phone for every bit of 5 seconds of the 11 minute tour, and started talking over the video!
He was determined to only discuss what he wanted to offer me, and tried to tell me I could not get a double wide for under $180-$200k
yet, I had several videos to prove him wrong that he refused to look at.
He tried to push a cramped and very cheaply made single wide with hardly any closet space and those paper thin walls with the cardboard trim between the wall sections AFTER I said those paper thin walls was a deal breaker!
He also informed me that I would have to "settle" for a single wide and pay the redicilously high trailor park rent because they don't do land home package deals in single wides.
I left angry and felt he didn't listen to a word I said. If they try to tell you that you cannot get a 3 bedroom 2 bath double wide for under $180k, they are lying to you, go to another manufacturer. Check out the "Cowboy" model on Mobile Home Divas channel, no paper thin walls, complete sheet rock, and as of April 2022, it's $116k depending on your choices, nothing fancy, but my point is if the salesman is not listening to you, get up and leave as I did.
Thanks for sharing your story. Yet another reason to reconsider Clayton Homes as a choice!
@@RigginFarm I went to 3 or 4 Clayton dealers, my experience was different at all 3. Claytons, like others, are manufactured regionally. There is no single manufacturing facility and there is no single dealer.
💯💯💯💯💯💯💯💯💯💯💯
The squeaky wheel gets the grease, so glad you are keeping Clayton Homes accountable and shame on them! You folks have the patience of Job for sure and I really appreciate hearing your story front to end! May God richly bless you and your family and give you long life and good health in your new home. Your priorities are spot on, thanks again! 🙏🤗
Thank you so much❤️
That's why you pay cash for a sound used mobile home and renovate yourself .. plus it is better living in a state that you do not need to go by so many rules and regulations.
I bought a Clayton home ..in Spring Texas …it was a wonderful experience!..they delivered and put it exactly where we chose..
We're glad to hear you had a good experience.
You 2 are extremely fortunate. A guy in my county bought a brand new Claytn doublewide and it was installed and an electrician cnnected his electric and once power was turned on, it caught fire and was deemed codemned. They(Clayton Home Builders) apparently drove nails/staples through electric wires inside walls and no telling hat else. It was a factory defect, but clayton fought him all the way. A billion $$ corporation against a little local guy. Theres no guessing who won. Clayton faulted the electrician, even though it was told it was improper building. I am going with KABCO. I have seen their homes first hand and their reviews are outstanding. I wish you all luck in your new home.
Wow! What a disaster! We are still having some issues but no fires...yet.
Very helpful! Thank you. As a single parent , looking for land and going through 50 mobile homes in the past two days, I appreciate this information. I am putting my house on the market Monday , I can’t wait a year! I was told just today, 4-6 months. Can only imagine the trouble I would have run into. Keep sharing 🙏
We were very careful not to list our old house until we got the keys to the new place. Our neighbors down the road are building a new house and were told it would be completed in late spring. They sold their old house based on that expectation and are now homeless, living in a camper.
We have a local Clayton in Clinton north carolina and we are in the process of getting a new home. So glad I found this video, and thanks for sharing.
We hope you are more informed about the process after hearing our experience. Hopefully you have much better luck than us!
@@RigginFarm oh no we're going elsewhere I'd be sitting in jail right now if I went through what you did. I was doing the math while watching your video and you'd have been better off getting a modular and having built on site. It should be against the law for manufacture homes being built so cheaply and sold at ridiculous prices and only warranty them for a year. They know that after a year it's really going to fall apart. Sorry you had to go through this but glad you are building in the future. Thanks again
@@jameydowless4280 same thing I said about the one in Sanford or Fayetteville…..imma find somewhere else
34 years of marriage and I have never just sat there and stared at the side of my husband‘s head for such a very long time watching him just talk. I appreciate this video you made though.
Lolz 😅
🤣😂
OMG it wasn't just me thinking she was looking at him so weirdly. It's like her eyes are going up and down the length of his head the entire time.
We bought a double wide from solitaire; the home is great. A few minor issues that were addressed in 2 weeks time. Love the house. I looked at 15 other companies before we settled on Solitaire.
We bought from Clayton Homes in Hamilton, AL in 2016. We kept getting delays also, although not as long as your experience. It took many phone calls to resolve the issues from the delivery & we never got to speak with a GM. Overall we love our home too but working with Clayton Homes is a nightmare!
Thank you for publicly sharing your thoughts and experiences. And, for calling Clayton Homes out on their horrible customer service/ satisfaction.
We're happy to hear that you are enjoying your home. It's nice to finally be in our home on the farm, but it has been a rough and wild ride!
Clayton Homes does not have a home center in Hamilton AL.
@@RigginFarm ni
I just bought a 2020 Clayton and the construction is amazing. The "air vents" aka supply vents are in the floor in appropriate spots along the wall. Very well insulated. Of course, this is an upgraded model but i am super happy
What a nightmare! You two seem so sweet, so sad this happened to your family.
Thank you. We’re strong and made it through the unnecessary drama.
Great video. Opened my eyes to some of the things that can go wrong. Thanks for this video!
Thanks for watching. We’re glad it was helpful.
Wow! I can't believe how bad they were! I was about to go check them out this week, but now I'll look elsewhere. Thanks for the vid!
It was bad! We'd stay away at all costs!
*****WARNING WARNING*****
DON’T GET A CLAYTON HOME
******* PRAYERS LIFTED*******
I have seen just the opposite.In last 2 years I know 8 people who have purchased Clayton homes and no issues.We looked around and done research.
@@philiphapeshis1226 Your local Clayton home center is clearly much better than ours.
I just closed on a Clayton homes in Winston Salem NC February 25 and I had no problems….. it was a great experience
We're glad to hear your home buying was much better than ours.
We are trying to do the same in Raeford, NC! About how much did the land prep cost you?
@@Lokitsune13 I paid 205,000 for land and house!!!! Set up and delivery
@@shamaicaparks7537 omg that's amazing!! That's literally our price range!
Thank you we are about to work with Clayton homes. Will definitely keep all of this in mind
Best of luck!
Thank you for sharing , My wife and i thought about going through that said company . Not now !!! You spared us.
Glad we could help prevent a potential disaster.
Wow! What a journey! I am looking at manufactured homes as an option. I thank you for posting about your own journey. I certainly will not be using Clayton Home. Wishing you all that life has to offer you.. Especially when you are able to reap those rewards!
We felt others needed to know a real life experience before getting sucked into the lies they tell to make a sale. Overall we’re happy to be living on our farm now, but it was a much more difficult journey than it needed to be.
Most informational video ever. Thanks 🙏🏾
Glad it was helpful!
Oh my goodness. I am so glad I watched this tonight! I literally had just called my sales guy at Clayton Homes of Albany today and told him we wanted to get the ball rolling, what did we need to do. He told me and I relayed the info to my husband. After my husband and I talked more about it tonight, we decided to hold off a bit and get more things paid off, save more money. Then I see this. What a nightmare!!! Paying the interest and your mortgage payment too? Yikes! We’d be doing that and our rent payment at our apartment. Not doable at all. Best to wait for a buyers market and get into something already built. Thank you soooo much for sharing your experience. You definitely saved me from a horrible situation.
Glad we could help!
We have made a down payment and started getting site bids via Clayton of Albany. Very apprehensive to move forward based on all the horror stories and very few if any good ones. Not sure at our age (66) we want to deal with the BS and lies.
You to have a lot of class. After all you've been through and still can smile. I hope you and your family have the best of times from here on in your new home. Thank you for sharing. God bless.
Thank you so much! No one can change the past, but we can learn from our own and others’ mistakes.
This is extremely helpful. We also tried to buy from Clayton homes during the pandemic in 2020. We didn’t even make it to closing due to terrible communication and me getting furloughed from my job. Our salesperson, loan company, even the managers seemed to not care at all and we always had to call or text them first. Lack of communication from them was by far the worst I’ve ever experienced.
Thanks for sharing your experience. Hopefully everything is going well now.
PALM HARBOR HOMES ARE THE BEST MANUFACTURED HOMES IN THE BUSINESS.
Consumer Reports says that Palm Harbor homes are the Best.
Everyone that I personally know LOVE their Palm Harbor Homes.
I am so glad you and your wife made this video. We live in a stick built home that is extremely nice and we’re also on 2 acres. We are considering a smaller modular home on some land we have. We will certainly not be buying a Clayton home. Especially, when homes are $250-$300 thousand dollars each. I think Clayton should be very thankful that they still have their heads on their shoulders! Of course there were many people that had problems during Covid. That couldn’t be helped. This was a very enlightening video. Many thanks for all your thoughts!
We’re glad you enjoyed the video
New subster! 💜🌞
Thank you so so much for sharing your story. You've no doubt saved countless others some of the same headaches. Hope everything has evened out for you.
Thanks for subbing! We told Clayton Homes customer service that we’d dedicate our lives to giving them bad publicity if they didn’t fix the problems. We know they have been hurt as a direct result of this and our other videos.
@@RigginFarm This guy is doing exactly that! He's on video #40! 😄 ua-cam.com/video/g2vfupMWc0E/v-deo.htmlsi=i_Mal4_bizTZamSV
I just ordered a Clayton home from Ocala, fl. I just emailed the salesperson a link of this video. I specifically told him that I do not want to go through the horrible experience that you guys went through. Thank you for your video.
We truly hope you have a much better experience than us!
Just so you know in advance being in Florida has a few advantages when it comes to dealing with manufactured home and even RV manufacturers. The state of florida DMV has a whole department that deals with mobile, manufactured, modular home complaints as well as RV's. The manufactures will not ignore the state. I had a problem with a Fleetwood doublewide and the factory would not do anything about it. After contacting the state my home was fixed within 2 weeks and the inspector from the state TOLD fleetwood what they were going to do.
@@jaywilliamson9860 Wow!
@@jaywilliamson9860 ; Thank you for that information. I am nervous . The house will cost me over $200 K with everything included...but the dealer, albeit nice, does not communicate with me. I gave him a deposit, and will be paying cash. Let us hope for the best. Thanks again for heads up. We appreciate it.
I was in a desperate situation about 11 years ago, so I ended up getting a Clayton Home (brand new). I left a review after 5 years, then updated it after 10. Here's what I said after 5 years: Very dark inside. Doesn't hold up to normal wear and tear. The cheapos didn't even provide towel racks, toilet tissue holders, or an ice maker in the refrigerator, and when they asked me if there was anything else I would have liked, and I mentioned the ice maker, I got a snotty, "Use ice cube trays" in response.
Here's what I said after 10 years: This house is a disaster, and it has been from the start. It is only 10 years old, and I have already had to replace the water heater AND the air conditioner. I have had FOUR plumbing leaks from the crappy PVC pipes used. The roof has been leaking for at least three years. I wanted to take out the carpet and put in tile, but when I tried to do so, I found that the sub-floor is uneven, so tiles look terrible and either don't adhere or crack from the uneven subfloor. I have lived in manufactured homes before, and this one is the worst I have ever experienced.
None of those flaws surprise us. They have no concern about the home or homeowners once they get their money.
my mom bought a traditional house in a community and it was built just as shoddy, in fact after 10 years it went through 4 leaks, 5 toilets, 3 water heaters, 2 ac units, a new roof and the siding rotting off because the gutters that came with the house were not to code and they wouldn't cover their own shoddy work. there's been many other things since but the moral of the story is:
no matter what you get, research the company your buying from. look at all the negative reviews and not just in your state in others too
(companies wipe bad reviews but there should be enough left across other states that weren't wiped)
If I’m buying a house I could care less about the appliances I would want to buy those myself so i can get what I want.
Had you looked into an IRC built home from Clayton or just the HUD manufactured?
I had a Clayton home absolutely loved it and had no troubles at all everything went smooth as clockwork
It’s nice to hear that other people had good experiences. The reviews we had read prior to buying our home were mostly positive.
I can't thank you enough for all your information!!!!!!!!!!! I am so more knowledgeable - so grateful to you both!!!!!!
We’re glad we were able to help you ☺️
Your presentation and assessment was excellent and very fair.
Stick built homes on remote sites have similar delays and perhaps worse.
Clayton Corporate had better listen to this video and implement some immediate resolutions.
That's the problem, it's Clayton " corporate ." No accountabiliity b/c it's too big of an entity - with no local accountability.
I am so glad I watched your video, my husband and I have been talking about getting a newer model home then the one we have now, and watching this had definitely made me change my mind about going with Clayton homes.
Glad we could provide some insight to help you make a better decision.
@@RigginFarm thanks it helped.
Run as far as you can. I’m 18 months in my nightmare with Clayton homes.
Stay away from Cavco! Our nightmare started May 9, 2023. It’s now March 24, 2024.
Turned in punch list by February 1st, still haven’t heard from them.
2 large windows leak when it rains.
Another window won’t open at all.
Yet another window lost its gas seal.
They didn’t paint the interior. Cavco rep was in the area in December so he came by to unlock drawers that wouldn’t open or close. Told him they didn’t paint. “Yes we did.” Took my wash cloth and washed the texture right OFF the walls in many places. He still insisted they painted. Then why do I have texture on my wash cloth and can now see Sheetrock? He stayed silent. No answer. If we would have known this was going to happen we would have bought a park model a few years old and gladly paid more!
Exterior paint is a 7-8 out of a 10.
Cabinets are horrific!!!!
Thank you for sharing me being honest about it. I hope the company sees this and improve their mistakes
I had a decent experience, the most annoying part was the contractors and scheduling. Actually getting my keys/walk through tomorrow! The dealer I went to had just got the house I was looking for delivered it was a 2022 model. I closed on it in December (2 months after deciding on the home) I already had land to put it on. January the house was delivered. So after about 5 months from start to finish, finally moving in tomorrow. They took care of all my permits except septic which they where taking there time with so I did it myself. I did have to stay on them several texts or calls per week during the whole process.
Five months to move in seems a little ridiculous. From day one in February of 2020 until they moved the home to our property in May of 2021 they told us that typical setup time from delivery to getting the keys is 4-8 weeks. We waited 4 months from delivery to getting the keys, and we were told multiple times that it normally doesn't take that long. They always blamed the contractors, but when we talked to the contractors they told us the actual dates that Clayton contacted them. It was typically several weeks or months later than Clayton told us. We were on their butts daily, but it didn't make much of a difference.
Good luck with your walkthrough! We hope everything goes well!
@@RigginFarm Yeah that was the issue I had with the contractors. It was a mix between Clayton and the contractors. They would wait several days after to actual schedule the next one. I'm sure I annoyed the guy who handled everything as I was constantly letting them know exactly when each contractor was done.
I had the convince of all the work being done basically in my backyard so I was able to watch everything from security cameras and keep up with them.
I did hire my own contractor for water line , septic, and driveway and that went smoothly and fast.
It was a long process , but the end hopefully worth it considering how the housing market is. My payments are less than what a small 1 bedroom apartment would cost.
@@RigginFarm I do feel bad for my neighbors daughter. Her and her husband started there process around April of 2021 and theres didn't get delivered until October ish. And they are looking at hopefully moving in next month.
Clayton originally told them that by the end of 2021 they would've gotten moved in. And that didn't happen.
We were so on top of what was happening with our home, but the communication within the Clayton home center was so bad. The general manager would call us several days after there was progress, thinking he was giving us news. He called to tell us our well had been drilled after we posted a video with footage of the well being drilled. It was ridiculous.
Thank you for alerting shoppers! I’ve often heard bad stories about Clayton homes and their personnel. I’m staying far away from them.
You're welcome. We warned them that we would make it our mission to tell everyone about our experience if they didn't make things right.
I'm not going to do business with them. Thank you for sharing. You were not treated fairly or with care.
Believe all the stories...they are true! Watching their videos gives me PTSD from my home buying experience.
Thank for making this video and for the comments. Clayton homes will not be on my list to even view any of their homes.
We’re glad were able to save you the stress, time, and money.
We just purchased a new Clayton home rio.I know many people with these homes 20 plus years old and still in great shape.Ours came with a 8 year warranty.The home we purchased qualified for star energy efficiency so we had no sales taxes and get many programs with our power company.No matter whether mobile home or built on property hou can have issues either way.I feel good about purchase and love the 8 year warranty.
That's great to hear. We've heard they can last a long time if they're taken care of throughout occupancy.
Oh I'm so sorry you had so much trouble! What a terrible mess! And then to need permits for everything. We bought land in rural Texas and here, if you're outside city limits, no permits are needed. You can do what you want, when you want. My husband worked as a contractor his whole life, so he built a metal building on the property that he was thinking would be his shop, but after we sold our house nearer the metroplex he decided to convert the metal building into our house, so we did everything ourselves. Our house is small but that's fine, it's a retirement house and we have 17 acres around us. I'm so happy we didn't go with a manufactured home, which I was considering. All the wood was always under cover so nothing ever got wet during construction. I wish you all the best with your new home!
Thanks for your comment
When mine was delivered the side of my moblie home had a tree limb go thru it into the hallway wall. Reparing that added time to the schedule. After about a year I started noticing small things I couldnt see before that were actually a big deal. Its like they twisted my home and cracked the seams. The windows werent level and had cracks in the frame.The roof leaked at the vent seams. The fixtures in the walls were coming off. But its still standing! So theres that.😂
Sounds awful! Sorry your experience so bad.
We bought a Palm Harbor home for the dealer in the Spokane Wa Valley. What a sad situation. We had very similar issues with our Palm Harbor that these people had with Clayton Homes. Our living room BROKE INTO TWO PIECES. One both sides of your large three window living room. The smokestack was not tall enough. When we had a fire in the fireplace and the furnace turned on smoke was sucked into the cold air return for the furnace, and it filled the home with smoke. Not good. Yes, after talking with the Corp office they did come out and fix many of our issues. I mentioned to a corporate person that came to our home that whoever the Quality Control person is at the factory should be fired. He said, " I am". I looked at him and asked him to NEVER COME BACK AGAIN.
It's sad to hear that so many of these companies are this horrible. Hopefully things are better now.
Glad we seen this video. Hate you had issues. We are looking for us a home and had looked at Clayton. I think we will go a different direction. We have other options in our area.
We wish you the best of luck with your search and hope you have a much better experience than us.
I really enjoyed all this info. Never would have guessed there would of been so many problems
Neither did we. That’s why we made this video. Anyone considering a Clayton Home needs to be aware of the dangers.
I have a new Clayton Home, built in May 2024. Mine is in Texas. My dealer is in Sulphur Springs. My house was set up in the Mount Vernon area. I put $58,000.00 cash down. Financed $65,000.00 @ 6.5% interest. I own my own half acre of land. My total cash outlay with taxes & insurance is only $725.47 per month. My home is permanently fixed to the ground with concrete and not movable.
I was told by several people not to go with any other builder other than Clayton. I am glad I did go with Clayton because my home and the property it sits on is perfect and built really solid. I am very pleased. I got a great deal. The home is rock solid and has many upgrades. I have already been through some really awful thunderstorms up here in the deep woods with very high wind. This Clayton home stays solid and quiet. I can not even hear rain hitting the roof.
The most incredible thing is the enormous savings I am enjoying with the excellent insulation in the house. During the month of August, with average 102-degree days, my electric bill was only $68.00! It has steadily gone down each month to as low as $38.00 for November. My house is 1,000 sqft. 2 bed/2 bath, with a detached garage. I have recommended Clayton to several friends. The folks at my dealer have been very professional and are always quick to help with any issue, which have been very minor indoor trim fixes.
We bought the southern dream from Clayton (getting delivered in 2 months) so far we've had the complete opposite experience, our salesman, project manager, and factory rep have been very responsive, professional, and honest. But I'm nervous now! 🤞
We hope it goes much smoother than our home did.
It's been about two months now. Please update - are you in your home? What's up?
Yep get up and ready for the trailer trash of a lifetime
@@rockybarrett9301r
I’m glad your family was finally able to get settled in your new home ❤
Us too!
We just bought a “southern energy by Clayton” and our experience was not any better. We ordered and closed on our loan in May 2021, got the home in November after it being promised in July. We are STILL doing our own renovation on it! We basically bought the exterior structure because we have torn some of it down to the studs to repair their horrible craftsmanship. Good luck on the rest of your dream life!!
Sorry your experience was just as bad. Despite all the problems we are thrilled to be living and working on the farm to build our little idea into a dream come true!
Oh goodness, I’m looking to finance thru Vanderbilt for a single wide thru Clayton Homes this week 😬 the home that we’ve decided on will have to be ordered and they’re telling me.. you guessed it.. 8 weeks 😅 I’m in Southern WV by the way. Property is already picked out, well and septic will have to be dug. Also going to finance that together and put in a driveway and 2 small porches on the front and back. Well.. wish me luck! Thanks for the video, glad y’all made it thru all that, definitely not for the weak!
We wish you the best! Hopefully your experience is infinitely better than ours.
Wow, thank you so much for taking the time to do this video of your experience. My husband and I are at the beginning stages of wanting to purchase a Clayton home (finding the right piece of land) and now can have at least an understanding of what’s to come.
You have a beautiful home and am happy to hear that you’re enjoying it! Just so sorry to hear that it wasn’t such a great experience working with Clayton. Makes me wonder if I should look into building a ‘barndominium’ instead…🤔
A barndominium would be much better than dealing with Clayton! Good luck with whatever you do. Thanks for watching and commenting. We really appreciate it!
What anightmare
Do your homework and be very careful and your decision. May you have a better experience than most of us did.
That was my first thought to build a Barndominium. To many subcontractors to manage. At every point.
This was a very helpful video. Thank u so much for everything. I'm a single mother and a lot of my questions y'all answered.
Glad it was helpful!
I just went back to Clayton Homes after watching your video and I was able to explain myself and get everything done correctly. I thank you so much. ❤️
The main thing I took from this is make sure you do your research with these companies. And keep the pressure on the company to make sure you get what you want. Remember its the companies job to provide great service to you.
Customer service is certainly becoming a lost art.
That’s a fact. I done learned so much from other peoples videos, Google, and help from the different companies selling these mobile homes. I learned everything I need to know about any business selling you something from buying a car. Go to multiple places and let them know they have competition. The more you talk to each one, the more you understand how these things work on the business side. They will tell you everything you need to know because they know they in competition and want to make the sale. Also, I learned to continue to go at least 3-5 times and just look around without even attempting to buy or let them talk you into buying. It’s your future home that YOU paying for. Not them. Take your time. Even if you have to visit for a whole year. Biggest thing is make sure you aware of the hidden fees. Make sure you know your numbers before hand and don’t be afraid to negotiate the price. They are there to service you. Not the other way around.
We to are looking at manufactured homes and were concerned about the quality of any of them. Now we know we should just avoid Clayton homes entirely. So sorry to benefit from your loss. Thank you for the very balanced review, but we all hear the real truth between your words. ❤❤❤
Thanks for being so transparent. Clayton homes was absolutely neglected and unprofessional. I wish you all the best!
Thank you
Omg, I will be buying a home. Now I'm really worried. It's going to go on the property as we'll. Thank you for your post. This is very helpful.
We wish you the best of luck!
Wow! I don't know how I could of handled all of that! That's crazy! You must be very patient people, thanks for doing the video
Working in customer service and healthcare for as long as we have definitely requires patience, but this was certainly once of the most unnecessarily difficult ordeals we’ve had to endure.
Thank you for tell your story... I can't even imagine having to go through so many problems with a new home. Thank you for helping me check Clayton homes OFF my list of possibilities for a new home.
We appreciate you watching and commenting. Hopefully you’re able to find a home you love and don’t encounter the issues we did.
thank you-you convinced me this is not the road for us to take!
Good decision!
I ordered a single wide from Factory Select Homes in Statesville NC. It arrived approximately a year later than anticipated and told. This was around 2020-2021 and went through Covid which delayed delivery and manufacture. I kept calling to ask for timeline which was always delayed, first by weeks then by months. I think it is standard to expect great delays, in months if not a year. I did not fight it, it was for investment.
I recently inherited some land and my husband also purchased some land. We were looking into possibly building our home on one of the lots. Because of the high cost of construction with building a stick-built home we were thinking about a manufactured home.Thank u so much for posting this video. It was very informative. It also helps me to understand more of what I would need to look at when purchasing a manufactured home.
Glad we could help!
The way we looked at it, we can finish the walls, re-build, re-place as we go with higher quality materials. There is no more or less issue going this way than any other turn key home you buy. Dealers make the difference. Talk to all of them within an hour or more from your house and talk to everyone who has purchased one in the last 5 yrs. Take note of what people have to say to look out for as well as locals personal purchasing experiences. A couple of dealers, in 5 min their salesmen turned me off. Most experiences are based from the dealer. Take your time to browse, learn and take notes. Keep your personal finances and budget to yourself until you are ready and have seen everything. Learn what you like and don't like. If you find something you like and a dealer or salesman you don't you can buy it from a salesman or dealer you do like.
Wow that sounds exactly like my current experience. We started the process with Clayton in April 2023 and we are finally doing our walk through tomorrow
My parents purchased the Clayton Homes Audible from the Cullman, AL location in November-December 2013. We had to get the lot model because we had less than a month to be moved out of the house we were living in. The purchase and delivery were fine except the lot didn't send the keys to the house with it when it was delivered and then they wanted to take their precious time with bringing us the keys . Clayton installed the septic tank although it was not placed where we were told and wanted it to go. We installed our power meter and pole and ran the water lines and had them connected by the utility companies our self. We have had multiple issues and still have issues at almost 9 years later. There is nothing over the exterior studs under the vinyl siding except foam board that is maybe 1/2 inch thick if that. I'm pretty sure it doesn't have hardly any insulation as my parents' power bill is over $400 a month year-round. I'm not sure if that is the way all Clayton Homes are built or if it's just how they do the lot models they build. Usually homes have plywood/wafer board and plastic vapor barrier wrap then siding or brick. The bathtubs drain slow and a little water stands in the drain. We tore out the garden tub in the master bathroom and moved the washer and dryer from the back door to the master bathroom. The reason why the tubs don't drain all the way is because the trap for the drain goes down through the subfloor and right back up to the corner under the tub and goes down through the floor. So with the water essentially having to run up hill to drain it never drains completely. The kitchen sink drain pipe leaked multiple times and finally quit after I cut the pvc off just above the floor and redid the drain plumbing. The heat pump broke 2-3 years in and it was an act of congress to find someone in our area that worked on the brand that Clayton puts on the homes they sell in our area. The service man from the company said Clayton uses "cheap" brand units that not many people have heard of because they're cheaper but you can't easily get parts for them. We've had multiple water leaks that we've had to fix and one of them was so bad it rotted out a large part of the master bathroom floor. We had to rip up the linoleum and replace the sub floor and put down new flooring and rip out a panel of the drywall and replace that too. The plumbing for the shower/tub in the second bathroom was leaking inside the wall and we didn't know until we started seeing mold on the drywall in the bedroom that is on the other side of the bathroom. We had had to rip the drywall out and tighten the plumbing and put new drywall up. I've had to replace multiple light switches and outlets because they are cheaply made and I would recommend that anyone that buys a Clayton Home replace all of their light switches and outlets. I've switched out most of the light fixtures that came in the home, but the ones I haven't switched out blow light bulbs fairly often. We have replaced all of the carpet and linoleum in the home except one room. The linoleum tore in some spots because it's paper thin. The carpet in every room had lumps and hard spots under it. Clayton sent someone out and he shoved some of the lumps to the edge and pulled the edge up and vacuumed and said it's where the factory just installs the carpet over whatever trash is on the subfloor and that's that. When we pulled the carpet up to replace there was sand, dirt, utility knife blades, nails, trash, etc under the carpet padding. The roof had a leak not long after we moved in and they were supposed to send someone to fix it and fix the ceiling from the water discoloring it. That never happened. All of the cabinets in the home are cheaply made and the doors have fell off of some of the kitchen cabinets and we've had to get longer screws and put them back on. My parents are planning to replace the kitchen cabinets once the land is paid off in 2024. The only place in the house that gets hot water quickly is the master bathroom which is right behind the water heater. The kitchen and the other bathroom take FOREVER to get hot water to the faucet. A wall in one of the bedrooms has a curved place in it that we found when were were trying to put new flooring down after ripping the carpet up. The studs inside the interior walls are only placed every 4 feet in most places and some of the studs aren't even 2x4s they're more like 1x2s or 1x3s. So if you plan on mounting a tv or anything else the weighs anything on the wall too bad.
So moral of the story... DO NOT BUY A CLAYTON HOMES HOME.
Thanks for sharing your experience with your parents' home. Unfortunately none of the issues are surprising. We haven't had any leaks, and hopefully it stays that way!
OMG I am so glad that you atr at a good spot now. happy living. I am wanting to purchase a clayton home. Hopefully I do not experience some of the problems you went through. I will definitely keep your suggestions in mind. Will keep you updated.
We'd love to hear how it goes!
You are not negative; you should get what you pay for without so many complications.
That’s what we thought
Thank you for posting your experience.
Glad it was helpful!
Read through comments & it is so sad that Clayton has lost so many customers due to their own negligence & dishonesty. Word of mouth is a powerful advertiser! Hope they learn sooner than later & change their ways.
We hope this video makes it to the big wigs at Clayton Homes. They need to see how many customers they've lost.
@@RigginFarm I hope it does also. My best friend from high school (in California, she lives in NC since 1967) has urged me to buy Clayton because her son has had one since the late 1990's. They have had good luck but that has been nearly 30 years ago.
Overall we like our home, but the experience was not ideal and caused way too much unnecessary stress.
That is crazy. They are literally be outside digging the footing for mine right now we signed beginning of February and it’s just flying by for us. They’re pouring the footing and the house can be put on it four days later we’ll see how bad delivery is. Hope it’s nothing like yours.
We wish you a much better experience
I wish there was a Manufactured home company that let you watch your home being built part by part. That let you chose every part that you want.
That would be awesome
Gr8t idea!
Thank you for this. Currently, we live in my moms old Oakwood Homes mobile home and after 20 years, it has shown me what needs to be changed. As I have started looking at traditional farm houses for an extended family setup but they are so expensive, i turned to look back at Clayton. It certainly has me wanting to watch more to know what to expect throughout the process as I would be doing it all as a single parent, but also as a caregiver to my disabled mother as well. And we would have to have a bunch of handicap options added on in case her condition worsens and I definitely know I want real floors not particle board. Thats the major one, and no carpet either. Red mud & clay do not mix with carpet at all.😅 Thank you guys for this.
Wow thank you I was wondering about Clayton homes I think I will just go with a construction home I know none of them are perfect but that's way to much trouble thanks for your help in my deciding which way to go
Glad we could help!
Excellent explanation regarding Clayton homes. I bought mine in 01 and paid a pretty penny for it! I owned my land had the well drilled, the septic taken care of and they still failed! Once the home was delivered it took 8wks to get it setup. I was so disturbed by this process. Not to mention that the price at the time 95k after 7yrs I was done. I had bought an extended warranty which they did not honor, the water heater was bad immediately and that took them 4mo to fix it. There were so many things that were wrong with this home that I decided to sue them and made them remove the home from my 5 acres. Thankfully I won my case!! You should never have to babysit a business that has been in business for so long.
Blessings to everyone who chooses Clayton homes!! Do your research and get all "promises" in writing!! 💜🙏🏽💜
What exactly did you sue for? We've considered it but have heard that it's nearly impossible to win against them.
They failed to deliver said goods "home" on time, specifics, carpet, flooring etc.... You can sue and you can win! I didn't think it was possible, yet it is. You simply have to have the proof that they failed.
God Bless on your journey 💜🙏🏽💜
Always hold corporations accountable. 🙏🏽
@@robing6833 We never had anything in writing other than our own order sheet, because we discussed all the specifics over a virtual meeting due to the pandemic. We wrote down what we wanted and expected everything to be put on their copy. It would be hearsay and not hold up.
Thanks for the warning about Clayton homes 🏡! Wish you only the best for the future. 😀
Thank you ❤️
Yep, they did the same to a good friend of mine. Bait and switch. Carpets, cheap, cabinets, etc. 🤨
They certainly fooled us
Thank you for the warning!!!
You’re welcome
Thank you for your extensive video on your journey with Clayton Homes. Great content for anyone considering manufactured housing and land development.
Wow, we browsed Clayton homes when we were looking for a place in 2006. Then we lucked into finding a house in Talking Rock. A small house. Since then we've had 3 kids and thought about revisiting Clayton in Dalton and purchasing land. I'm so glad this video was recommended. Sounds like we would be better off to add on to ours. Yikes, I'm sorry y'all experienced this!
Hey, neighbor! We couldn't find a preexisting home on the acreage we needed within our budget, and Clayton seemed like a good option at the time. Overall we like the home, but getting here was a rough process.
Great video. Lots of valuable information. I was actually looking into buying from Clayton
Thank you
Glad it was helpful!
Our experience with Clayton has been nothing but positive, sorry to hear the way y’all were treated! 😭
What part you live in..im in Pennsylvania I planned on buying a clayton..im scared now seeing all the comments.
@@EricaManley-v8iTexas appears to be the best state for Clayton. The largest plants are within 100 miles of the largest dealer. I love my Clayton home here in East Texas.
@MarkWG thankyou...for responding i bought a little old mobil home instead of a clayton homes and i love it. It's so cute and affordable. Thankyou.
Thank y'all for this video. I will look elsewhere for manufactured homes in North Georgia.
Great idea! We wish you the best of luck.