The passengers who booked the tickets know this very well and should be prepared for shoddy service for cheap tickets Can you book Ryanair and expect virgin Atlantic service
I work for an airline in India, this is by far the best service we could get in India, our standards are too low, we don’t prefer full service carrier but we want amazing treatment, our laws are flawed because our govt is corrupt. In Europe you get compensation of up to 600 euro if airline is at fault
Our standards are beyond pathetic, and like most things, airlines behaviour is no different. People are accustomed to bad service by all, namely politicians and including airlines. Time for strong consumer protection laws
Only minister is not responsible for weak passport but citizens are also responsible because most people here don't have civic sense and are consider dirty world wide , I saw a reel in which people travelling in train in Europe during summer where covering their nose and there wasn't an Indian around but still foreigners commented there might be an indian nearby @@liya-c4u
Yes this is an open scam run by Indigo. Exactly same happened me around 18 months ago. I had connecting flight from Zurich to Istanbul and to Delhi. In Istanbul they did the same thing that there is a technical issue on the plane, they kept us waiting for few hours and then said that we can’t fly and you will be adjusted in next flight which was after 24 hours. People are left to lay down on airport floor for the whole night. I think it was all intentional by Indigo because they may not have enough passenger and they combined 2 flights to save cost and make profit.
It has happened before. I was on an indigo flight last year from Vienna to Mumbai via Istanbul and was stranded in Istanbul for a day with no support whatsoever. It was a nightmare and the airport was chaotic.
It’s a private sector , government can’t interfere much , according to you government should force airline to do that to do which will end in bankruptcy of many airlines
Why is indigo give international lissence when it is breaking records and making india popular for its service. When are afe enough international carriers what's make the passengers choose indigo evern after pathetic perfomance domestically?
I travelled with the exact same route. Indigo is not fit to operate an international route. A320neo is not made for 7 hour international flight with no food or screens or wifi. They are also very unorganised at Istanbul airport on their best day,
All over the world now airlines are forced by legislation to compensate passengers if there is a delay or cancelation, full refund, food, and, if required, accommodation. India needs a similar law, and it should be implemented. 6 strikes, 0:44 and your fleet is grounded if you do not comply
you have better chances of convicng indigo ceo to change their policy rather than the govenrment lmao.To change a dog you need to speak with it's master
I booked qatar and turkish airlines twice but indigo is operated from doha & istanbul with it. my dad was so angry that dont ever book the ticket which is even partially operated by indigo,as the service is so worse and no food. it feels like we got scammed. next time i am not going to buy a ticket of indigo directly or indirectly.
All these airlines should be fined and their permits to operate overseas should be cancelled as their failure hurts India's image overseas and is an embarrassment for India. If you want to act chindi toward your passengers then remain within India.
People outside India should not trust the media for India's success story. Don't travel by air India or indigo as customers are last in their focus and saying anything against them is considered anti national
This phrase sums up Indigo's attitude - "Vinaase kaale vipareeta buddhi" Being a dominant player in India, it thinks it can do things at will. That won't last for long!!
No safely regulations are followed during turnaround of flights assigned by DGCA - many faults and faulty cargo uplift can result in disaster any day - they don't even treat their employees well what do you expect to treat passengers
It has happened before. It will happen again. Domestically, all airlines are more or less same. But internationally, it doesn't make sense to fly with IndiGo. Choose any other airline. Sorry for the passengers who suffered..😢
Indigo is the worst airline Always gets delayed in international flights I had travelled 2 years back and I decided that I will save more to spend on better flight options I decided to avoid Indigo at all cost even it means spending extra 2-3k for other airline flight
This is one of the worst airlines I have experienced in my life. From New Delhi to Doha, they didnt give food at all. Itna conjusi bhi aacha nahi hain Indigo wale. Seat confort nahi hain. Wohi same domestic wale seats International flights mei bhi.
Dont reply to my concern if you dont have knowledge. A little knowledge is dengerous which is true whoever have replied my concern here. I booked flight of Qatar Airways which is not low cost flight. Qatar Aurways has tie up with Indigo. From Delhi to Doha it was Indigo and from Doha to Latin America it was Qatar Airways. In same root(Delhi-Doha) most of the times I traveled through Qatar Airways and they always provide enough facilities including food. Its only Indigo who beg money and ask customer to buy food in international flight.
100% true. The flight is still delayed by more than 8 hours and so far no update from airline. I am travelling with a 3 year old and the food coupon is valid at few restaurants where vegetarian food isn’t available. Pathetic customer service.
all indian airlines end up in the dumps. Even indigo has gone the sameway, there is no consumer forum which is active. Pathetic this government hasnt done anything on this front either!
First flight to land at Jhevar Airport was of Indigo. Despite so many, complaints, errors, accidents, issues, and behavioral issues from Indigo, govt is Meherban on this airline. Definitely there is some kind of deal with this airline
We had a trouble at HEATHROW, flight delayed until evening, no response from airlines but all passengers made a lot of hue and cry , were given overnight accommodation . This APPLIES to DEVELOPED NATIONS only 😢😢😢
Few years back Indigo used to be a good airline with sufficient services especially during 2016-18. I seriously have no idea what made it really the worst airline and I pray that all the passengers were able to reach their destinations 😢
anyone else knew turkey is trying hard for india to not become a south asian hub for flights? turkey had to sucede and allow indigo cuz of rules and usually airport authority manage among themselves. in this case they dint. cuz they dint want to.
And they have the nerve to criticize the rankings they got a few days ago, citing they are the most preferred airline in India. Indigo maybe the most preferred airline, but only because people have no other choice. Poor customer service is just plain exploitation and robbery.
Will there ever be a quality air service provider a bit expensive but reliable, disciplined, and well managed on the routes they so might chose to provide their service to in the near future.
More than 1000 passengers are stranded on Dec 13th because flights have been cancelled for the 2nd consecutive day. The ground staff has no information to share. The Captain's message was also funny the message was just that flight has been cancelled due to technical reasons and some technicians were inspecting the aircraft. This is a very lame reason How will there be a technical difficulty for 2 days in a row and then no information shared to the passengers on when to expect the next flight
They are pretty bad on domestic routes. On a Pune Bangalore flight, 15 min prior boarding everyone received a message that the flight was cancelled. As usual the convenient words - due to technical reasons - were used. The cabin crew and pilots waiting with the passengers were also surprised. Flight finally departed 4 hours later.
Indigo is same as Indian railways now a days. How airlines treat customers mirrors a country's culture on an international stage.
The passengers who booked the tickets know this very well and should be prepared for shoddy service for cheap tickets
Can you book Ryanair and expect virgin Atlantic service
@tonydickerhans1993 only expectations is to reach destination within reasonable time. No one expects 5 star treatment.
So whom to trust Air India!
😂😂 you really defended?@@tonydickerhans1993
@@PratikMukerjeeomg Ryan air can't even land properly it's Europe's shittest airline 😂😂
And then Indigo has the audacity to get offended that they are ranked one of the worst airlines in the world.
One of the worst ranked for a reason
BANGLADESH HAND
I work for an airline in India, this is by far the best service we could get in India, our standards are too low, we don’t prefer full service carrier but we want amazing treatment, our laws are flawed because our govt is corrupt. In Europe you get compensation of up to 600 euro if airline is at fault
Shut up, we are in Amrit Kal
Our standards are beyond pathetic, and like most things, airlines behaviour is no different.
People are accustomed to bad service by all, namely politicians and including airlines.
Time for strong consumer protection laws
There needs to bea class action against Indigo
Yes no doubt
Should blame the govt for setting up standards not airlines
Only minister is not responsible for weak passport but citizens are also responsible because most people here don't have civic sense and are consider dirty world wide , I saw a reel in which people travelling in train in Europe during summer where covering their nose and there wasn't an Indian around but still foreigners commented there might be an indian nearby @@liya-c4u
Thats why I always make it a point to book my In-laws through Indigo.
😂😂😂😂😂
😂🤣🤣🤣🤣
😂😂😂
Good idea 😮
wth 😅😅😅
They were busy fighting for the name 6E with Mahindra. That's why the delay😂
😂😂
Instead of fighting for 6e they should fix their service
Yes 😂 with Mahindra be6e
One of the worst airlines in the world. Ranking justified
There’s a reason this garbage airline is the worst in ranking!
Whether like it or not...not much options for indians
shut Up this is International there many options only fools choose Indigo for International
Only for non rich Indians
For rich indians too; Indigo DOMINATES the sky by virtue of the number of routes it serves and is the only available option on hundreds of sectors.
There are tons of options for international travel, if people do a little bit of research before booking tickets.
There are lots of options😂 this isn’t domestic that only indigo operates Would rather pay 5-10k extra than going in this crap airline
Yes this is an open scam run by Indigo. Exactly same happened me around 18 months ago. I had connecting flight from Zurich to Istanbul and to Delhi. In Istanbul they did the same thing that there is a technical issue on the plane, they kept us waiting for few hours and then said that we can’t fly and you will be adjusted in next flight which was after 24 hours. People are left to lay down on airport floor for the whole night. I think it was all intentional by Indigo because they may not have enough passenger and they combined 2 flights to save cost and make profit.
'Indigo international flights tumse na ho payega'😂
Indigo is just proving its ratings
It has happened before. I was on an indigo flight last year from Vienna to Mumbai via Istanbul and was stranded in Istanbul for a day with no support whatsoever.
It was a nightmare and the airport was chaotic.
Indigo has gone frm good to bad and now useless. All thanks to the governments policies. Monopoly/duopoly in any market is bad news for customers.
It’s a private sector , government can’t interfere much , according to you government should force airline to do that to do which will end in bankruptcy of many airlines
@Trickyx786wrong. Govt can interfere to maintain proper competition
@ like ? Name me developing infrastructure doesn’t count in it
@Trickyx786The Airline may end in BANKRUPTCY, all because the CEO and owners pocketed all the profits .. 😂
@Trickyx786 prevent monopolies. Such a big aviation market but few airlines
Why is indigo give international lissence when it is breaking records and making india popular for its service. When are afe enough international carriers what's make the passengers choose indigo evern after pathetic perfomance domestically?
Why did the passengers complaining now not shun indigo
Is it greed for cheap fares
indigo makes ryanair and spirit airlines ook good
I travelled with the exact same route. Indigo is not fit to operate an international route. A320neo is not made for 7 hour international flight with no food or screens or wifi. They are also very unorganised at Istanbul airport on their best day,
Don't fly any Indian airlines. Had issues with Air India and Vistara long haul services. Will never fly with them again.
Indigo is the spirit airlines of India
All over the world now airlines are forced by legislation to compensate passengers if there is a delay or cancelation, full refund, food, and, if required, accommodation. India needs a similar law, and it should be implemented. 6 strikes, 0:44 and your fleet is grounded if you do not comply
you have better chances of convicng indigo ceo to change their policy rather than the govenrment lmao.To change a dog you need to speak with it's master
it is the worst airlines. We can tolerate it for few hours domestically but absolutely not for longer international travel.
They have proved that the rating given to them is absolutely Accurate.
But indigo is busy fighting over a number and a letter
Yeah... They have money to sue Mahindra BE 6E but they cannot provide stranded passengers basic necessity for none of their fault
Ita not 6E Indigo
delay is excusable, but they should make arrangements
Hence why they are rated amongst the world’s worst airline
I never preferred to travel with Indigo.
I booked qatar and turkish airlines twice but indigo is operated from doha & istanbul with it. my dad was so angry that dont ever book the ticket which is even partially operated by indigo,as the service is so worse and no food. it feels like we got scammed. next time i am not going to buy a ticket of indigo directly or indirectly.
All these airlines should be fined and their permits to operate overseas should be cancelled as their failure hurts India's image overseas and is an embarrassment for India.
If you want to act chindi toward your passengers then remain within India.
Indigo to Mahindra: 6e 6e 6e!!! Mine mine mine!!
Indigo to people: 😒
People outside India should not trust the media for India's success story. Don't travel by air India or indigo as customers are last in their focus and saying anything against them is considered anti national
Most careless of this airline and I don’t think they will have many customers on the future
Not surprising. They are ranked as one of the worst airlines for a reason.
This phrase sums up Indigo's attitude - "Vinaase kaale vipareeta buddhi"
Being a dominant player in India, it thinks it can do things at will. That won't last for long!!
Never fly them, even codeshare flights.
This justifies their rankings...
Who flies international in indigo ! Always choose other airline if u can
No safely regulations are followed during turnaround of flights assigned by DGCA - many faults and faulty cargo uplift can result in disaster any day - they don't even treat their employees well what do you expect to treat passengers
Some godi anchor said" jab india ka passport dekhte hain foreign log respect karte hain"😅😅😅
By the way, the Indigo Flights to IST are operated by Turkish airways
Indigo is no doubt the stupidest and the worst 😢airline
Avoid indigo for travel international i too faced during traveling from Hyderabad to Tashkent
Boycott Indigo..
Why Indian use airlines that has poor record
That’s why indigo is ranked low among airlines in passenger service and customer support
That explains its ranking
Indigo services are like shit, stay away from indigo guys
Never take Indigo or Turkish ever guys …
Nothing wrong with turkish
Avoid Indian airlines use middleeast carriers
Indigo used to be a low-cost carrier but after pandamic their fares are as same as Emirates/Qatar so there is no point of taking Indigo's flights!
Always travel with EU registered airlines
Commenting here from Istanbul Airport, It's been around 4 days and we are still stuck here! Indigo is not even responding now! 😢
Indigo domestic services are still the best
If indigo doesnt change their attitude. Their downfall is near
It has happened before. It will happen again.
Domestically, all airlines are more or less same.
But internationally, it doesn't make sense to fly with IndiGo. Choose any other airline.
Sorry for the passengers who suffered..😢
Indigo is the worst airline
Always gets delayed in international flights
I had travelled 2 years back and I decided that I will save more to spend on better flight options
I decided to avoid Indigo at all cost even it means spending extra 2-3k for other airline flight
even earlier also there were lot of complaints against Indigo but no action has been taken, blame the government
When you have corrupt govt do you expect anything. There are busy with BD crisis faults.
And that's why it's the ranking 😂😂
No more hopes in india
This is one of the worst airlines I have experienced in my life. From New Delhi to Doha, they didnt give food at all. Itna conjusi bhi aacha nahi hain Indigo wale. Seat confort nahi hain. Wohi same domestic wale seats International flights mei bhi.
It’s a low cost airline not full service airline , all low cost airline charge extra for food
U need money for that,not indigo problem. U can buy food and XL seats or business class ticket.
@@vulcan9269or you can fly air India or some gulf airlines
What do you expect. pay low fare and expect service like emirates, etihad. don't cry instead choose wisely.
Dont reply to my concern if you dont have knowledge. A little knowledge is dengerous which is true whoever have replied my concern here. I booked flight of Qatar Airways which is not low cost flight. Qatar Aurways has tie up with Indigo. From Delhi to Doha it was Indigo and from Doha to Latin America it was Qatar Airways. In same root(Delhi-Doha) most of the times I traveled through Qatar Airways and they always provide enough facilities including food. Its only Indigo who beg money and ask customer to buy food in international flight.
Indian service for Indian customers. Well done.
How can the range of passangers be 400-1000 😂
20 rupees noodles were charged 400 rupees on a Bangalore to Jeddah flight customer service 😅
Bhai bhout overcharge martey hai airlines wale .
Tvis is what nepotism and monopoly/dyopoly does to a country.
@@danny-fu2zd then make your own airline please , no one is stopping you
They have money to sue mahindra for Be 6e.. But not this 😂
This is cost you bear for cheap ticket
The only reason i fly indigo is its almost never late, rest everything is crap ..
What do you mean never ever late. This flight was late by 24 hours 😂
Airlines Ticket Prices are same as 30 years back in the 1990s. How can you expect premium service at this price ? Generally, they do a good job.
Reminded me of the time, was stranded at the same Istanbul airport for 24 hrs. At that time it was Turkish Airlines!!!
I was stranded in Manila , travelling via SQ. 8 hours delay. They provided me a room in Marriott and upgraded to business
Like most things in India, chata hai.
It's not IndiGo ... It's Lindi Goo
Lucky i booked Emirates
💯 customer service is really bad...
Lets face it, at the end of the day, you will still buy Indigo as it is still the most affordable. You get what you pay for.
horrible airline it is
Worlds worst airline ,I have already experienced the flight it's worst than the normal bus
100% true. The flight is still delayed by more than 8 hours and so far no update from airline. I am travelling with a 3 year old and the food coupon is valid at few restaurants where vegetarian food isn’t available. Pathetic customer service.
Indigo - Nothing to worry , we have given CHANDA to BJP 😂
@@exploreandunravel5773 again 0 logic here you are currently making a fool clown out of your self
Delete it u sound like a complete Lunatic🤣🤣🤣
6E Service??? 😅😅
Do you still want to debate your international ranking 😅
I heard someone say IndiGo is the India’s best airline and ranks well above of Air India.. and never has any complaints
But people still keep flying to IndiGo
Exactly this people are just a joke , they book the airline then they bark then again book
Because there r no other airlines. There is duopoly
@@satvikhegde325 Akasa air ? Spicejet ? Star air ? Fly 91 ? There are many alternatives
Only because of cheap or anything else.
all indian airlines end up in the dumps. Even indigo has gone the sameway, there is no consumer forum which is active. Pathetic this government hasnt done anything on this front either!
First flight to land at Jhevar Airport was of Indigo. Despite so many, complaints, errors, accidents, issues, and behavioral issues from Indigo, govt is Meherban on this airline. Definitely there is some kind of deal with this airline
Funny how IndiGo ad came with this video
We had a trouble at HEATHROW, flight delayed until evening, no response from airlines but all passengers made a lot of hue and cry , were given overnight accommodation . This APPLIES to DEVELOPED NATIONS only 😢😢😢
Few years back Indigo used to be a good airline with sufficient services especially during 2016-18. I seriously have no idea what made it really the worst airline and I pray that all the passengers were able to reach their destinations 😢
6E 6E 6E Mujhe log bole. ✈️💁🏻♀️🎶
anyone else knew turkey is trying hard for india to not become a south asian hub for flights?
turkey had to sucede and allow indigo cuz of rules and usually airport authority manage among themselves.
in this case they dint. cuz they dint want to.
I see more people in the airport than in the local bus stand and railway station 😂 No wonder people who have money fly private.
And they have the nerve to criticize the rankings they got a few days ago, citing they are the most preferred airline in India. Indigo maybe the most preferred airline, but only because people have no other choice. Poor customer service is just plain exploitation and robbery.
Cattle class😂😂
Will there ever be a quality air service provider a bit expensive but reliable, disciplined, and well managed on the routes they so might chose to provide their service to in the near future.
It was common in domestic but now successfully doing it internationally.. Congratulations Indigo
I also faced the same with Indigo and now I pay more but I don’t want to travel with Indigo again 🙏🏻 Horrifying experience
Indigo is worst. But lack of options in India makes them monopoly without any fear of competition.
wow, better dont buy indigo even if it is less than half price. the problems lies on greedy and stubborn customers too cheap skate
More than 1000 passengers are stranded on Dec 13th because flights have been cancelled for the 2nd consecutive day. The ground staff has no information to share. The Captain's message was also funny the message was just that flight has been cancelled due to technical reasons and some technicians were inspecting the aircraft. This is a very lame reason
How will there be a technical difficulty for 2 days in a row and then no information shared to the passengers on when to expect the next flight
Cheap passengers cheap airlines what more one can expect
Some expensive airlines do code sharing with Indigo, so its not always cheap passenger travelling with cheap airline like Indigo
They are pretty bad on domestic routes.
On a Pune Bangalore flight, 15 min prior boarding everyone received a message that the flight was cancelled. As usual the convenient words - due to technical reasons - were used.
The cabin crew and pilots waiting with the passengers were also surprised.
Flight finally departed 4 hours later.