CBS 2 Investigator Dorthy Tucker on Temu warning
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- Опубліковано 13 вер 2023
- If you use the app Temu, here's a warning. The BBB issued an alert about the online company offering cheap deals. CBS 2 Investigator Dorthy Tucker says the app Temu, owned by a Chinese company, may lead to privacy issues. Watch to learn more, so you do not expose your private information.
Are they saying that amazon doesn't do that? Because we all know it does, and Alexa hears everything.
Excellent question!
Alexa doesn't hear everything if you mute the microphone
Alexa hears everything except when you ask something. 😂
@@im4dbirds 🤣🤣🤣🤣🤣🤣🤣
@RetroBytes265 if you mute Alexa she remembers and call the police 🚔
She just described every single online Marketplace in the entire world
Exactly
@BigWalka
They're pressed because it's owned by the Chinese!
Remember, China just joined BRICS!
Right
Exactly. Temu is cheaper and save people money. Lol
My brother received alert that someone was logging into his account for several other app and pc game as well, less than a week after downloading it and the same went for me as well, can't say it is definitely relate but if it is, it is not your average privacy theft if you ask me.
How dare Temu not inflate their prices and rip us off like all the other retailers!
They are selling the products at a loss to undercut American and British businesses. They are financially backed by the Chinese government to do this to damage western businesses. Buy from Temu and you are helping the CCP while they mine your personal data.
Exactly
They can. Better compare the product & prices to your local marketplaces. I see some things they are charging full American prices for.
It's all counterfeit products so the quality is not the same. I've bought stuff from DHGate w/o any problems but the quality is not the same.
Hopefully, not made with slave labor.
I have bought over 90 items from TEMU. I have had not one single bad experience and I do believe that the big stores are freaking out and they're doing their best to turn off people towards Temu. I have nothing but good to say about them and all of our American stores who are ripping us off because I have ordered stuff from temu for 1/3 of the price of what I can buy it in any store here and online at any of our suppliers and they talk about they have our privacy anybody on the internet has your privacy anybody knows how to use a computer as your privacy they're just freaked out because there is a large company that can sell every single product that is available and a much cheaper price and American and foreign investors are freaking out.
Thank you! Well spoken!
Go buy an SD card and fill it to it's max capacity and then tell me
You are lying or you work for temu
Yes it's cheaper, but it's all counterfeit. As long as you're fine with that then it's all good.
The slave labor it takes to produce those cheap goods is enough to keep me out of there.
She forgot to include Facebook and the US government,
You mean Fed book.....
😂😂😂😂😂😂
😂😂😂😂
They do it on FB, Market Place. How dare FB allow this to happen ? FB should be investigated for being a conduit to scammers.
Please, our privacy? When did we ever have privacy with internet companies?
Lmaoo right ! like this the first app that don’t give us privacy 🤦🏽♀️
The American media only wants American companies invading our privacy and gets very upset when foreigners muscle in
Exactly giggles has a microscope all up your azz. Privacy,........ what privacy?
Haha…yup.
Exactly, anyone who uses Facebook, Instagram, Twitter, TikTok, UA-cam, Google, Amazon (who can enter your house) or any other social media platform gave up their privacy years ago and Zuckerberg basically said people don't have a right to privacy. The sad part about it, consumers just accept it.
Doesnt any shopping website or app do that too?
She actually avoided the question - he asked her how many were scammed or had identity theft from Temu and she talked about national averages - never offered Temu data
Yes, I also saw that and she got tongue tied after that. She didn't know what to say after that.
She just described every single app with regard to information collected.
And exactly why I do not use any. I don't have time to fix all the stuff from all the various security breeches. Pay cash in a store and move on with my life.
@@naomiemoore5725 you're using UA-cam.
Exactly
This is just not true.
For starters, most companies dont explicitly state, in their privacy policy, that they will harvest things like your government id number and "user-generated data", i.e. anything and everything you post online, on any site, via the device on which you use Temu.
Their(Temu's) privacy policy also contains the broad category of "other data not specifically listed here", quite literally alowing them to harvest whatever data they want from your device with your agreement(i.e. legally).
Other conpanies also give you the option to opt out of certain data collection. For instance, Amazon, Google and Microsoft all allow you to opt in/out of unnecessary data that would otherwise be used to improve the product or service.
Sure, its a safe bet that a free app with no obvious monetization scheme is monetizing the users, but its not even close to "every app" thats doing what Temu is doing.
*No Temu is cheap and like she said it’s a Chinese company let’s not use Temu and buy American made products 🇺🇸*
She just described our very own government 🤨
Was just thinking the same thing 😏
@@marionlepley2692 Yes!
🙄🙄🙄
Does anyone know what this means? They HATE it when consumers are buying cheaper products that they can't control with their inflation mentality.
@CrappysHelper yep.
I got all of my Christmas shopping done this year on temu for....$62
I'm definitely a fan.
They split the shipment into two parts, the first part came after 8 days and the second part after 10 days. That is absolutely amazing from placing the order to doorstep in 8 to 10 days all the way from china!
Thanks for supporting China economy while helping to destroy the US economy . smh
I am going in my pants rn thinking about how the woman being raped right now is partly my fault.
I did as well. Also everyone loved their gift. They had no idea. :)
I’ve just discovered them 😅
I use Temu often I don’t use the app on my phone and I don’t use social media so I’m not concerned with them collecting information that I don’t post anyway. The govt already knows everything about everyone anyway. If it saves me money I’m going to continue to use it.
“50 million customers, 900 complaints.”
Uh…. that’s actually really good. 😂
I was thinking the same 😂
textbook example of trying to manufacture upset and outrage.
Not according to CBS, must be a slow news day.
yeah i bet much better than many othe comanies I would think.
Lol
Y’all worried about Temu? Walmart sells their customers information online to trackers as soon as you click on the website even after opting out of this option. That should be a crime, and nobody’s aware of it either. My phone had to report the incident to me.
WalMart doesn't want the competition. I have not had any problems with Temu and gotten everything I ordered
Yes, so does the AARP. But Temu GIVES it to the CCP. That's a big difference.
Less than a Month ago someone logged into my walmart account and used my paypal info to buy from their site, I had to cancel everything and report it to the fbi. It really pissed me off
@@perihelion7798 what's the ccp? Medias saying the issue is an identity theft issue.
Which is normally ID fraud type issues. It's a scare tactic, bc I think what's really happening is already happening with the competition, Amazon and many other large apps.
As well as Amazon....I have never had a problem with TEMU..
I've compared prices, Amazon vs. Temu. The EXACT SAME PURSE in my Amazon cart for $50 I found on Temu for $15. Temu seems to be the wholesaler some of these Amazon shops, little boutiques, etc. buy from. American Hospitals, Banks, stores allow our information to be comprimised daily and offer free credit monitoring as a bandaid afterwards, so is the issue really that China offers us a way to beat inflation just a little by cutting out the middle man..and isn't most of what we buy, wherever we get it from, labled "made in China" anyway 🙄
I have been using this company for over a year and I get exactly what I paid for in a timely manner. You get what you pay for, we know we're not getting luxury items, otherwise I'd be a luxury price. I don't know who these people are that are having problems and have to report things to the better Business bureau, but my neighbors and myself have not had any problems with this company.
Everyone I know who uses Temu speaks highly so I’ve now become a patron 😊
How dare Temu do exactly what Amazon, Google, Apple and Microsoft does every single day!
🤝
Facts! I love Temu! 😂😂😂
Exactly!!!! LOLLOL and any social media esp TIKTOK which has folks head down EVERYDAY ALL day
For real
There're communist. They want to take over.
What they fail to mention is EVERY app or website you go to has access to all of that same info
They're not failing to mention the obvious. It's a psyop hitpiece and by design. American businesses have been profiting off illegal slave and child labor for decades. Theyre now angry because local middlemen in China are taking a (big) piece of that action, and are trying to scare you.
Exactly, so can a hacker. This sounds like they hate it cause it's a Chinese company.
And American companies turn around and sell the private information...and lets not get started on TikTok
It looks like American online shopping companies are feeling the burn with all those American dollars going overseas. But what do they expect from the citizens when prices are jacked up so high.
I haven't had any issues with them. I've purchased and send back a few items and was refunded as soon as that item was dropped off at UPS. I give no permission in my phone settings under most apps including Temu. Also everyone should have a freeze on their credit reports, to keep anybody from opening up credit under their name, especially after that big Equifax breach in 2017. So most people info is probably already on the black web.
@@moonstone8730Exactly 💯
I have ordered tons of stuff from temu and I have never had a problem with any of the products or shipping
There was a Temu ad before this video 😑
I’ve ordered from TEMU several times and got everything I ordered and been satisfied. I had one time the item I ordered was not in stock when they went to ship it and they gave me a refund right then. No issues no problems. Identify theft can happen on any app as far as I’m concerned.
Me too
Me too except I had delayed shipping up to 6 weeks with excuses after excuse. Products well you get what you pay for.
Exactly
The big deal is that they are snooping on you. Getting all of your info....and probably selling it. Stay away from Chinese apps. They are using cheap good to suck you in. I realize Google and Facebook and Instagram are just as bad. I hate that so many people think it's not a big deal to give up your privacy.
I also have ordered many times and have had not an iota of any problems. I do not have the app on my phone.
Do the math people. 900 complaints yet 50mil customers. In addition, what company is exempt from privacy issues???
The MATH is that American businesses can no longer profit from slave and child labor markups if we have direct delivery from the sweatshops wholesaler.
That is 900 complaints to the CHICAGO OFFICE of the Better Business Bureau only. How many other complaints are there out there to other agencies around the US? Do the math.
@@mrzoltanonwinter2218Wrong. Go to :57 She says that it is 900 complaints "nationwide".
@@mrzoltanonwinter2218The video said "NATIONWIDE" not Chicago.
What the American public still doesn't understand is there is no privacy and they're trying to make out like it's other countries that are the threat no it's our country We are the most spied upon people in the world and you are not walking around talking using your phone or your TV or anything else without every single thing you say and do being recorded someplace Thank you Edward Snowden.
Temu has never disappointed me
And I just bought more stuff. They described America and our government in a whole video. Wanting fake outrage, but walmart great value brand is fake food and has traces of tilipa, a known fake fish. Where is the outrage on that 😂😂😂😂. Half our products have harmful chemicals synthetic dyes red , yellow, green 40 no outrage. The baby formula has heavy metals in it. Like, I hate them real bad
Lots of “ sister stores” under different names, selling the same thing from them for higher dollar.
If you don't like it don't use it. They are just like any other online companies. “50 million customers, 900 complaints.” 🤣
It's because it's China.
@@michaelteel4917don't forget about the chemical clothing
Big facts.
I LOVE TEMU!!
@@deedeeh5532 it's just Wish in a nutshell
This is just Amazon pushing back. You can get the same products on either site, Amazon just charges you a middle man fee. Amazon also does everything they are warning you about on their app. They also tried claiming temu sells forced labor products well... so does Amazon.
Facts
That is so true. If the news blames Temu, they should blame them all. I can imagine Amazon conspiring against Temu to lessen Temu's reputation.
Cutting into bezo's profits
Exactly
Shut the Fff up lol I’ll never stop with Temu
I've been ordering from TEMU since it first came on the scene. so far I haven't experienced any issues. I actually really like most of the products I've purchased from this site.
Temu is 100% better than most online sites. BBB sucks. Never had anything not show up and if I have an issue with a product they refund me. They also do NOT do anything different than other sale apps.
We order a lot from them. They have made any issues good very quick.
So fifty MILLION people downloaded the app but there are only nine hundred complaints over normal issues people complain about with EVERY delivery service... and I'm supposed to think Temu is any different from Amazon, UA-cam, etc, why??? 🤔
Right exactly lol
Go for that cheap ass sh*T. Who cares if you regret it later.
Have to get rid of competition as always, scare tactics always work. 🙄
That's what I said
Exactly 😂
My only issue with them is how many emails and texts they slam you with. I work for the post office, and we deliver so much of this stuff. I have ordered from them before, and got what I ordered, but the "sweatshirts" are not sweatshirt material.
You can customize the notifications and texts and email from them I had to do that it was insanely annoying
Read label in description....some say 100% Polyester some 70% Polyester 30% Cotton....that is the one that is closest to Cotten Sweatshirt material!
If you want a cotton sweatshirt, search for it on there. Simple.
You know people who work in China in these types of companies are treated with ungodly cruelty in sweatshops so we can have all this cheap stuff? ua-cam.com/video/74YHqVUoJJ8/v-deo.html
Thanks for the comment about the quality. I won't order from them.
I keep getting friends asking me to join Temu so they can get discounts. I’m sick of getting request to join
While those investigators are at it, can they convince the higher ups at Temu to shut their ads up!?
I knew this would happen. They putting the big companies in danger of losing their business. They hate the competition! Why not just lower their prices to compete? They are over charging us anyway!!!!!
Because the people who make these ads about how bad Temu is are the ones buying Temu products then putting them on Amazon for 500x what they paid
Your comment is the number 1 comment!!! They know they are over pricing and can't stand it that we've found a place to buy the things we need and even BETTER things at that.
Pay attention tho. What they’re saying is that they may be selling your data. The lower prices make sense because that way, they front the difference by extracting your data and selling it. When u agree to terms of service, u could be agreeing to the sale of your info.
Because stupid, supply and demand. More people make more money. They raise prices. Two income households means more money. When the majority of household were on one income then things were cheaper.
Yall are really stupid. Nothing is ever free or basically close to free like temu. Yes, they can offer you cheap items when they can sell your information on top of it and when they are playing the long game. The websites and apps they have for Americans are not accessible to their own citizens. Stupid sheep. No critical thinking or self restraint.
@@1cjadefox it's all horseshit products. all knockoffs. nothing quality. but, yeah give your information to communist China. pfft
Temu has been nothing but great for us. I've had multiple orders with no problems and all returns have been credited to my account with no questions asked and must times never had to send it back. Amazon has more of my info.
Tis is true. I never had any problem. Happy with what I ordered so far. My refund always returns to the card I used. Sometimes you don't have to return. Don't know why I returned because I ordered the wrong side and I get credit for next time. I posted before while reading, and I replied to your post.
Well then use it🙄
Same here. No issues at all. Very nice quality products and any refunds were issued with no problems. Just received another great order today 😊📦
Same here. No issues at all. The popular retailers are scared kf using money and attacking TEMU.
Same here no issue at all.
Going by all the comments here, I now feel confident to try Temu and I’m downloading the app right now.
Thank you 🙏
Ironic that i got an ad for THIS app on THIS video LMAO 🤣
I have ordered at least 25 times from Temu. Once it was a day late and they gave me $5.00. I've been happy with all I've gotten, no issues.
Same here.
They clearly see Temu as competition because all apps including amazon does the same. I have used the app and never had an issue either.
The items is not even the main issue here. It's your personal information being compromised.
Right, same here. I'm going to ignore this whole video. I always get my orders.
I had Order over 35 times gotten my orders on time and my card I order from stays lock unless I’m ordering’ No shipping and handling charge
We have ordered a few items from Temu but only on the website. We have downloaded the app. All the products were as expected (given the prices, expectations were not high) and everything was delivered in a reasonable time.
They hating on temu because if the stuff was wrong they give u ur money back the same day Amazon don’t do that Amazon is hating hard on temu
Temu is a threat to Amazon, a US company. This is why the US Govt is trying to malign the company with BS .
Okay Chinese bots
@@jorgesalazar818 Oh look corporate America got a salesman.
Me too. I haven't had an issue.
I have never used Temu, but all you have said… makes me wonder… how much of what you have said is about Prejudice? It’s like the allegory “Animal Farm.” Some companies are allowed to do what others can’t. Should it not be one rule for all?
DON’T TAKE THIS LIGHTLY!!!! Yesterday I downloaded the Temu app. I came across this video as I was researching an item I was interested in purchasing. I decided to delete the app. This morning I wake up and see a notification on my phone that someone in Beijing tried to sign into my apple with my Apple ID. I clicked “ don’t allow “ but I don’t know how long it was there. Hopefully there was no access.
I’m calling bullshit. Lies lies lies
Every app does that, you need to aware of what permission you grant it. You need to check and remove permissions which are not required from all the apps you have in your devices.
Every app doesn't come from communist China. You'll figure that out one day.
Does anyone know what this means? They HATE it when consumers are buying cheaper products that they can't control with their Inflation mentality.
@@CrappysHelper💯
temu doesn’t let you opt out
This is just risky to women, and who cares about them.
I've ordered probably 15 times and the products are better then you get from Walmart and at least the products are affordable in today's economy.
The products are what you're getting from Wal-Mart
🤣🤣🤣they mad cause we cut out the middle man. The majority of Walmart stuff say made in China
You were extremely fortunate! See my post regarding Temu and Light in the Box.
U rite I got my craft stuff wayyyyyyyy cheap then these store twice as cheap n more for ya money
Hey why don’t you work harder lol and stop being broke?
"If you're not the customer, you're the product"!
I absolutely LOVE temu!! Everything I've bought has been great quality and better prices. I saved over $1000 last Christmas. Free shipping no matter how little or much spent. I buy clothes from toddlers to 4x adults and all of the clothing has been well made and the fit is perfect. ( I always order a size up regardless of where I order online. I won't stop shopping at TEMU.
Our government collects all that info on us from all shopping and social media websites everyday and so does every shopping app you've ever downloaded.
Yes but now you're letting China as well. Do you not see the issue?
@@milliemone You do know that China has infultrated every gov agency,corporation and business in this country right? If it's on computer they all ready know.
Exactly! The government is the real danger here & the snoops like Google it has doing the bidding.
@@milliemone - There is no issue which is why some people can't see it. You have fallen for the scaremongering, I feel sorry for you.
That is true,but temu sells that information on the black market.
That description she’s giving has happened to me more with Amazon than anybody…
@@hopperbopper all Amazon sellers are subject to the return policy, it's part of the agreement to become a seller on that platform
yes, i don't by from non amazon shops on there. they can be scammy af. @@hopperbopper
I'm guessing Temu is putting a hurting on Amazon's business. Wondering if this was somewhat sponsored by Amazon or if they had anything to do with this subject.
Yup Amazon,eBay,Etsy all much worse,
Amazon steal my money and digital books that l spent thousands dollars on. I didn’t know Amazon close your account if you don’t log on for a year
I order from Temu all the time and I haven't had any problems, none. They keep me informed on my order, when it shipped and when I should be getting it. I'm very happy with Temu. In fact, I have 2 orders coming this week.
I have bought some things from Temu because Temu was selling the exactly same item sold on Amazon for cheaper price. I never had any issues with Temu. I never had issues of items I ordered from Temu not arriving.
As far as personal information collected, Google and Amazon do the same exact things.
I’ve ordered since they opened. Great products, never a minute of problems. Other companies put this out I bet.
Shien, Amazon and E Bay are putting on their brass knuckles for Temu lmao
I know right they mad! Lol I love temu
👍
Yes, and delivery is so fast!
Yes, I’ve heard nothing but positive reviews about Temu!
She just described every app on my phone 😂
And every single person who has a phone. targeted ads a google search on holidays and then ads that show holiday companies, we are all having info past between companies.
Phone apps are 100% unnecessary
The difference with that statement is before you download any app you check them out to see if they’re legitimate, how they operate. you don’t just download an app that you’re going to purchase from and they’re going to get your information. Do they ask for Social Security? This is China do you watch the news and pay attention they don’t like us in the US.
Probably mine too!
I am glad to see people waking up to this. I never liked online shopping, I can't tell if I am buying from a legit source or from a slave labor camp.. I will continue to support my local companies thank you very much....
I have been using Temu ever since and never had an issue. Which online websites don’t track us when you buy things?
This was one of the weirdest most awkward broadcast between two people 🤣
having been in their business I'm guessing they had 2 minutes they needed to fill and quick scrambled to put something together and we have..this....
🤣 I thought the same thing. He looked distracted and bored. Like he was ready to call it a night and go home.
Especially the Delete (THEE) App in bold letters😂
Because they are “phishing” to mark this an issue. It’s really not. Amazon, Walmart and all these American retailers are upset that this company cuts into their bottom line.
this is why I find reality shows and the news appalling. It’s all an unauthentic performance for the gullible audience to entertain their bs. It’s usually kids, old people, or the mentally I’ll that are the targets of these predators because they’re easily swayed.
900 complaints for at least 50 million people using it? I'm not a math genius, but....
So Temu collects the same info that other shopping apps collect? Why is CBS targeting Temu if it's not politically driven? I order from Temu & have always received my items.
My concern is feeling sick after receiving a Temu package as well as most influencers showing same symptoms.
🤔... Concerning
This is likely paid by Amazon, may be not directly. I've placed about the same number of orders on Temu and Amazon, I don't have anything to complain about Temu. Here's one difference between the two: Temu let you post any comments, Amazon sometimes rejects your negative comments using various excuses, which is nasty.
I was Thinking The Exact Same Thing..☝🏾Annnd I read an article Temu is passing Amazon in Sells too...This is a scare tactic ...So they need to Stop Wasted Energy..There are Soooo many companies that try to look and use your social media and info🙄
Yea. Didn’t think about that. I actually don’t use Amazon hardly at all anymore.
Expired vitamins, stolen products from drivers and mostly items cost way more than they do in the stores..
Good point, why would be not be afraid of Amazon too? Just because Temu is Chinese, we should be afraid of only them? Did Amazon fund this news segment?
yes totally agree!!! because most consumers switch their buying and shopping to TEMU rather than AMAZON that is why they are spreading those malicious and untrue things. AMAZON customer service are getting worst than ever. they will not addressing your concerns and problems , the only thing that they will tell you is buy new one or get new one.
Exactly!
As an internet marketer, I collect names, email addresses and cellphone numbers to send promotional content to. Sounds like Temu is conducting business like any other business.
There’s a difference between using and selling personal data, to say nothing of violating privacy laws in TOS description.
There are a lot of companies and (friends) who are doing this for a living. Obviously, they are not your friends. They are salespeople who are making money from your account. Email, phone number, or FB and ING (digital creators)
If something is being advertised as $49.99 everywhere but on Temu it's only $11.99? That isn't conducting business like everyone else. That's conning people.
@@donmiller2908usually that’s because the item with the higher price has already been bought from China and is being sold at a higher price to make a profit. It’s cheaper when you buy from the manufacturer. That’s with everything
@@laba4775 Let's be mature & reasonable...This sound practical!?
This message is brought to my Amazon
Thank you for the helpful information! I have not shopped on Temu, and never will! These companies are frightening.
The video reports 900 cases of delays/reports to BBB. For an app used by 50,000,000, that's a stat to boost about not downplay. That's like 99. 999% customer satisfaction
I think they just don't want us to shop there any more
Well nobody really reports to the BBB anymore. Especially the younger generations
DID YOU HEAR what she said? It's about YOUR IDENTITY!! Come On mane SEE WITH YOUR 👂🏿
It happened to me TWICE!!
Hackers can do exactly the same. Plus every app you download can access the same info lol.
@@emmahowells8334 EXACTLY! IT'S NOT ABOUT THE APP!! IT'S ABOUT WHO IS THE OWNER OF THE APP!
Black people SCREAMING TIK TOK STILL! And it's been said that Tik Tok IS ASIAN OWNED and what they DO IS LEARN THE DANCES from BLACK PEOPLE and then DELETE THEM😱 BUT yet were still on the App?
2019 My people Perish for LACK OF KNOWLEDGE. I have been seeing this since then like the News Reporter IS TRYING TO INFORM the PUBLIC BUT HERE WE GO AGAIN!!! Some ASSUME speaking WORDS WITHOUT FACTS! Your going to be the ASS AND NOT ME ...
😭😭😭😭😭😭😭
Let’s talk about the scAmericans who buy stuff for cheap and resell for 3-4 times the price because it’s essential. Let’s talk about the bad processed foods thats approved by government to eat. Temu keep up the good work
Way more than 3 4 times they make about 500 to 1000 percent profit.
On Black Friday they're not losing any money even at half off they still make 3 to 400 percent profit.
THAT PART!👊🏾
Everything we eat in the store is Toxic
Exactly. Thank you.
👏🏼
I've been using Temu and love it! Thank you Temu.
So far TEMU has not done me wrong. Everything I've ordered was on point and shipping was always updated.
I've been a TEMU shopper now for almost a year and you DO NOT receive ANY order within a couple of days! Almost every order I have made (1-3 a month) arrives within a 10-14 day time period. I have NEVER downloaded the app bc it is completely unnecessary and of course bc they're in China! The 3 or so problems I had were refunded immediately and the products I've purchased have been great so I'll give them a 10 out of 10!
Me too.
Yep 10/10
The last order I placed got here in three days. On a average they do come in that 7 day window, but have had no issues with no getting it on time.
Isn’t the website from China too?
Isn’t the website from China too?
I’ve been a regular customer since the middle of March, 2023. Over a six month period, I have placed over 25 orders (hundreds of items)and have experienced no difficulties whatsoever. Whenever a shipment was late by even one day, I received an automatic $5.00 credit. This has happened only twice. Any returns that I made have had no hassles and my money was refunded almost immediately.
The range of products is amazing with many items available that I didn’t even know existed. The only “problem” with Temu is that it can become addictive! It’s hard to resist the many low priced items, the free shipping and returns, as well as the outstanding customer service.
I totally agree with the addictive part. I find myself searching the site for imaginary items that I think woud be great to have. Surprisingly, I find matching products half the time.
I think the point a lot of people are making here is they're less concerned about quality or not getting an order and MUCH more concerned about access to personal info. Think about what's stored on your phone......
You are helping destroy America. And you are supporting slavery, have you determined how they make these products?
@@dod2304how is that any different from literally any other online company? This is a real company not an identity theft ring
I agree with you Bonnie. I'm more afraid of Google and Facebook than Temu.
I never down load an app anyway, but temu has always helped me out when things were not right..
The ad just popped up when it starts 💀
This is called a hit job by the media: Cuz she just described almost every app you download, especially the Big ones.
I think Amazon and shein Is putting out this misinformation because it's taking their business
yup...lol
Yup. About 2-3 years ago I noticed all the hit jobs on online car sales, like Carvana, etc. They're a scam, they rip off customers, they're under investigation, yadda yadda. Car dealers obviously don't like them. Regardless, they're still around.
Troll
Chinabot
We’ve never had a problem with Temu yet. 900 complaints out of over 330 million people? Stop trying to make something that isn’t there. How many people have had the same thing happen from American companies? All the companies do this same practice.
I agree 💯!!
It’s all Amazon that is advertisement to stop people from leaving Amazon! I got the exact same things I used to get from Amazon and paid pennies on the dollar! No way I would delete the app
Honey I just won fishland last night and really never watched vids on Temu… this cbs clip
Makes me kinda mad. I never shopped and got money back from any company but Temu. Temu steadily paid me cash back over the months I been studying and using the app.
Amazon has 29,000 BBB complaints per year and and collects the exact same information
Dorothy u just want us to stop buying cheap stuff😂
If a network news show says it’s bad…….. I must do my own research as usual.
No you know it’s smear job and it’s most likely the opposite of what they’re saying
@@URightBut It's not however, every single app/website does what they are saying Temu does. Every. Single. Website.
@@Kristinapedia yes I know. saying in general, that is the rule for mainstream news stories
@@Kristinapediawith YOUR permission. China does not care and china is a foreign government who does not like you. Who believe in their supremacy. Whether or not Americans like to hate that they are Americans and claim they are not, your values and the way you see life clearly show you're Americans. And they don't like you! As much as you all seem to think we are so much more evolved from the past. The rest of the world still operates that way. Look at Russia and Ukraine. China is a country that starves their own poor and is currently and actively committing genocide...they are bad guys. Stop giving them money to destroy you.
I started deleting the app as soon as she started talking but as soon as she said that TEMU was collecting email addresses & customers data, I was like Wait A Minute!
Every other online business does the same and has delivery issues too.
I reinstalled the app and now I’m gonna order something. 😁
LOL you are so funny
Shop like a Billionaire!
Same 😂
If there is a price change they give you back the difference as credit. As long as you ask for it within 30 days of your order.
I've been a customer of Temu for about 9 months now and I've ordered more than 20 times already and not a single major problem occurs.
I actually accumulated $35 credit because of late delivery for a week when Temu's popularity exploded exponentially that I figured they had to hire more staff. For the past 5 months I haven't had any late delivery, they must have hired more people now, I supposed.
I’ve ordered from Temu and had no problem with them at all. They’re app is very secure and very reliable .
Now here’s the question?
They’re not expensive and they do offer free samples as well as discount . These complaints are usually made by customers who had purchased clothing in the wrong sizes or purchased an item that they don’t know how to use!
Am i missing something? He asked about people having identity theft with Temu.... She danced around and never answered about IDENTITY THEFT with TEMU. This sounds like they tried to make something out of NOTHING. 😂
She couldn’t provide evidence of ID theft from Temu specifically. ?
Of course not. I wonder who paid for this report.
when I used it I was hacked 3 times in 2 days for 600.00 so yea be careful.
@@pookiemoon, I take it you don't have Bank of America? I tell you I get pissed when I either spent a large amount of money and BOA declines my card or be asking me did I buy these items. It would drive me crazy because they would put a hold on my money but what's going on in this world I am glad they do it.
@@pookiemoonOh wow !! Thanks for sharing. I downloaded the app Sunday but I haven't ordered anything from them. And after this I probably won't.
@@pookiemoon not sure how you were “ hacked” for $600 but sure, I’m interested in the details on how that could have happened to you.
And also how you traced back the hacking to Temu specifically.
Please do update this comment.
My main gripe being: if you were hacked, why didn’t you just file a payment dispute with your card holder? And if it was Temu, then why didn’t you file complaint with the company so they refund you your money?
Also you look rather young… to young to be messing around with online shopping.
Like I said, do detail your story for accuracy purposes.
I ordered stuff from them before with the app multiple times always takes a week to get items and never had no problems with them this is fake news
Everybody says the same thing they received their orders within a short amount of time
It takes nearly three-and-a-half weeks for me to get mine 🤷🏼😭
But eventually when I do receive it everything is good
But It's so frustrating
What's the problem with me being the one who it takes so long to receive
@youwish378 it might be what state u are located in...I'm in Colorado and new Mexico ..well I wouldn't say a week was a short amount of time lol cause I'm use to getting things in 3 to 4 days from ebay or Amazon especially Amazon prime I get somethings in 1 day lol
@@UnknownUnknown-dk7bh
Amazon for me is quick,
a week at the longest
But usually 3 to 4 days
Which makes me want to order from Amazon instead
I think it has to do with the shipment and the air flights
Temu uses,
my stuff was tracking and said it made it through customs but sat at the airport for nearly 9 days,
It always ends up sitting somewhere with no movement,
They did however refund my money quickly and even gave me credits for it not showing up, and the package did eventually make it to me almost a whole month later
The amount of things they have they have everything under the sun you could ever be looking for or wanting
But I'm not lying when I say it's just beyond frustrating the waiting game
I love their stuff but geeze when you have high hopes of receiving something and it don't show up or ends up sitting somewhere for weeks it does turn me off of it.
YUP!!!!
50million customers and 900 complaints………many top companies would be envious of this record.
What’s strange is they almost try to force you to use the app. I shop from my browser (it’s hit or miss, some things are cheap some things are good it’s basically a gamble but worth it because the price, even if the item breaks or was defective it was cheap to begin with) but certain deals you cannot get unless you have the app downloaded. Very strange. Thanks for this I’m sharing this with my family.
You do not have to use the app at app - only if you want to track your package. They operate like every other online service -this is BS.
This is bull. I have purchased lots of items with no issues. Like many said all apps access our information.
Me too,BIDEN INFLATION screwed us. Im getting XMAS gifts here had no issues in a year so far.
I have had the app for almost a year and ordered many items. Their customer service is excellent and if you don't get your items by the they day the have given you five dollars off the b ordered is awarded to your account. I have had two delayed shipments by a day snd I received the reimbursement. Customer Service is excellent..trn times better than Amazon's. I compared the items with items sold at other websites including Amazon and Temus items at times much better and cheaper.
Me too. The only trouble is USPS, not Temu.
Low class poor taste herded sheep
@@dikelikenikeif inflation is so bad for you then skip the gifts and save the money instead. Don't blame politics.
I've never had any problems and items came with no delays. Only once there was a restock I waited for two additional days and received a credit. So just like any other company we're all at risk then. Get a VPN on your phone and keep it moving.
The problems isn't something we see ... your information is taken and sold and theres a huge change that there's Children or workers in general that doesn't get paid or treated well to mass produce these products ...
@tobiasss1463 so you not shopping on the site isn't going to change there work ethics its how they have always and will continueto do. As for your information every single company has the right to share your information to 3rd party's.
@@tobiasss1463These People who are saying 900 out of 50,000,000. DON'T GET IT. SO SAD😱
@@bellaswan1459 your right ... they most likely won't stop because it works. But spreading awareness and getting less people to purchase the stuff is a good thing... contributing to purchasing cheap items knowing there's slavery at work behind the scenes makes you less worth than a pile of shit.
@@tobiasss1463All companies do that, hackers can get your info just as easy and do something with it.
Wow! I really like shopping with Temu and will continue. The question is why are “they” doing this to this company? They have good products. I have recommended them to my family and will continue.
It’s usually jealousy and it’s also Chinese, God forbid people realise China isn’t what they want u to believe.
I'm guilty. I ordered a few items from Temu and was very disappointed in the quality. But the worst part was, they kept sending hundreds of sale ads after the purchase. I finally got rid of them by sending everything to spam after "unsubscribing" failed to get rid of them for weeks.
I have been ordering from TEMU at least twice a month or more for a year. Got everything I wanted and prices are great. Even the clothes and shoes were spot on with the fit and sizing.
Watch your bank acct
Me too. But I just use the website not the App
Same....I love temu 😂
Same. Love Temu
They want to fight Temu the way the fought titok and Huawei phones. Temu is aggressive and Amazon and others are worried. All sites even for job search steals information.
Dorothy has the best diction and enunciation that I’ve heard since classic Hollywood movies. I wish everyone spoke so elegantly.
She came from a different generation. I believe I probably came on the tail end of when she herself was in school. I actually had the opportunity to take one of the very last of a set of classes that are no longer offered in the United States Public School Systems and it was called elocution and phonics, not phonetics or anything else of the sort and thankfully I was not in a school that offered or tried to promote 'Ebonics', either.
We came along in school we were taught to fully pronounce our words and not just slur our pronunciation. Sadly this happens all too often on a daily basis now with almost everyone everywhere. It's sad really really sad.
@@manuellubian5709 I don't think it's generational. Most average people her age do not speak as well as she does. She's in media, so it's highly likely that it's a learned skill as part of her job - or she comes from a well-educated family, where speaking in that manner would've just come naturally to her.
I agree. I know someone who looks a lot like her, sounds like her as well. Even has the same last name (first name Sharon) from GA.
And she should never talk about technology. EVER! Because she has no idea what the hell she's talking about.
She could make more money doing voice overs and documentaries. She sounds really authentic and trustworthy,
I never had a problem with TEMU. The problem is them spammers allowed on Facebook
I've got nothing but positive things to say about Temu. Everything was as described and cheap! No problems.
The guy asked if they had proof of identity theft by Temu or if this was just a warning that something could happen, but she gave no proof. Instead, she just gave a vague answer that ID theft occurs every minute. Thereby attempting to link the two together. Hmmm...
Thank you! I noticed that too.
strategic ambiguity
I don't care about the site mining your data, I care about something being $49.99 everywhere but on Temu it's only $11.99? They're ripping you off.
It's called gaslighting and journalists use it all the time.
Probably pissed at the anchor for asking her that and ruining her big warning 😂😂
I have ordered at least 20 times from Temu…and an average of a dozen items each time….and I’ve had no problems with security. Their products are amazing.
Same here.
I’ve ordered a bunch of stuff and love most of it but there are some really cheap products that don’t work *cough* those lights that look like crystal pillars. I got three and all stopped working soon after I used them. They refunded me so it’s all good.
Cool; keep supporting outfits that exploit sweatshop and political prisoner labor and then brag about it on the Internet. 👍🏻
Typical American values at work
Agree🙋🏽♀️
I agree 💁🏽♀️
I have been ordering from Temu since day one and never had any problems. The customer service and returns are amazing. Does it mean, it's OK to order from a computer but not the app?
I thank God haven't had ANY bad experience with them and ive been purchasing since August 2022. Immediate delivery, easy returns, easy refunds with...keeping items.😊
Every app does this. It is a disclaimer you accept without reading when you download any of it. The way to report on such a thing should have been about how we freely give our information to companies from foreign countries or country deems a risk to us. People are free to take their own risk with their information. We don’t have the right to not inform everyone evenly about the fact that they do all the time everywhere.
The Chinese are not easy.Waiting to receive one last package
Exactly
No people know. They don't care. Until the scammers take too much and then "they didn't know."
No, every app does NOT do this. She’s talking about Temu. The Chinese Communist Party has a stake in this company. Stop trying to shift the narrative.
I've made dozens of TEMU purchases. The products are occasionally great, nearly always adequate, and rarely complete junk - though it happens on some of the cheaper items. The shipping bags are flimsy and I've had some breakage issues, but customer service is exceptional. Returns are never a problem. In fact, they have always issued a prompt refund and told me to keep the items. Seems like everybody is collecting data these days, I don't know how you can avoid that without staying off the internet.
Don’t forget you can get a price adjustment for up to 30 days!
And even staying off the internet doesn't help if you have a phone inside your home.
Yeah no thx on Temu. I know someone who kept having charges on their checking account after they ordered from them.
I just can't support anything that China sells ,I stay the hell out of wal mart all that crap from China ,an there food causes cancer! China is our enemy there wanting to take over the U.S.,but it will never happen, they should be worried about there country ,China is being destroyed !!
This person is a troll the customer service sucks they wait until almost the last minute and then they tell you you've gone past the time and the last day and they will not send you an RMA so you can return it so this person is a troll don't forget this it's the Chinese
Every app does this EVERY SINGLE ONE OF THEM.
I was thinking the same exact thing
And guess what ad popped up once this video ended......Teeemu Teeemu smfh 🤣
I use temu with no problems
Not the app
I go to their website
They talk about national identity theft but link it to Temu but have not proven that Temu is doing it. The real problem countries have with Temu is that they are not getting tax income from Temu because their products are so cheap.
I have had many orders from them, all good. I never download apps, I just order on website. I mean, if you order a diamond ring for £10, then you know exactly what you are going to get. But if you select things carefully, the prices are unbeatable. Gardening products, haberdashery etc are all good. And with free post and packages and free returns, you have nothing to lose. I pay with PayPal so have my back covered. Yes the products are Chinese but I’m afraid so is everything you buy nowadays. As others have said, ALL the online market shops use your data. Temu are doing nothing new. Their customer service is very good.
But how to block temu phone massages and advertisement emails.