Please direct ALL your anger towards the executives making the decisions. The local level employees are NOT to blame, they're just as much victims as you and are underpaid and overworked and used as a shield for taking the blame.
They still willingly participate in what they know is happening. There is a dude named no dangles that keeps having my response to him deleted. He can't handle the truth apparently. JG Wentworth has started reporting my comments too. He thinks he knows how to debate and is smarter than everyone else. grayrecluse is another one that can't handle the truth and repeatedly reports my comments. That's called censoring free speech.
@@jasonellis2546 And in other places the only option is selling crack on a corner, but those kids are not given a pass. And a corner slinger makes about... minimum wage as well.
My mother worked at Dollar General for many years. She broke her leg at work and wouldn't let her take time off to heal. They wouldn't even let her sit down because of a no sitting policy. Evil company.
Sounds like your mother had a lawsuit (maybe still does) on her hands. If she had a doctor's note saying she's to be allowed to sit, they're not legally allowed to go against that.
@@KVixen she had a doctor's note and all they did was give her 2 extra 15 minute breaks that she had to clock out for. I told her to sue but she was terrified of losing her job and being stuck with legal fees.
I’m a former store manager of Dollar General (2017). It was one of the worst employment years of my life. Everything I heard in this video is absolutely true, but it goes even further and deeper. As the manager, I was given such a limited amount of crew hours per week that there was simply NO way to have enough staff in the store to properly run it. The stock trucks would run every Thursday without a fail. As per my district manager, “they come on Thursday. If all of last weeks stock is out, it’s coming on Thursday. If it isn’t, it’s coming on Thursday. If you’re ready for it, it’s coming on Thursday. If you’re not ready, it’s coming on Thursday. If you have enough people to work it, Thursday. Not enough people to work it, Thursday. So I’d advise you to be ready because the stock room can only hold so much and that truck is being dropped off every Thursday whether you’re ready or not.” Ever been in a DG and there’s stock and that huge metal “rolltainers” out on the floor, blocking the aisles? That’s why. They don’t allow you to hire enough staff or give them enough hours to put away all the stock, and that district manager wasn’t lying. It’s coming every week. Period. And if you tell them “I don’t enough hours to put people on the schedule to get this out, the answer is simple: “that’s why we pay you salary. YOU put it up.”. Which is why I was regularly working 80+ hour weeks. Beyond that, you had their “penny savers” club. They will announce online that they have a number (often a high number) of out of date stock that simply has to go today, so it’s been marked down to 1 penny. So, of course, everyone rushes to DG to get the penny items. What those folks don’t know is that and hour or more before they did that, they call the local DG managers and tell them to take all those penny items and move them to the back stock room and then to the dumpster that night. Why? To get people in the store so that they’ll inevitably buy more expensive things. But why throw the stuff out? Why the bait and switch? Because they’d rather throw it away then give to their customers for a penny. That’s why. Dollar General is a cesspool of scams, corruption, lies, doublespeak, overworked, underpaid employees, and manipulation both of their staff and their customer base. Trash.
You do realize you’re entitled to overtime even though your salary. If the district manager said anything about it that’s what the labor boards are for.
This was my exact same experience as an assistant manager for dollar general. I thought it was just my store though I did not realize it was such a prevalent issue
And if you will notice, the cashiers are trained to ask you “do you want your receipt?”, they know most people will say no, and they throw it in the trash and you’ll never know you were overcharged!
Not trained to ask that. People just tend to act offended or upset when you hand it to them. A lot of older people or people who pay with cash avoid their receipts like the plague for some weird reason.
@@LHLK-q2v without corporations you would still have jobs but your employer wouldn't be some corpo exec, small businesses would flourish and you would deal directly with your employer instead of some rep that doesn't care.
I agree with the concept that businesses themselves are people for the purposes of exercising rights. But I also completely agree that when the business knowingly breaks the law... the Owner or Owners or Board of Trustee's gets prosecuted and goes to jail for any convictions of crime against the company. I hate fines... they never work and only create "rent seeking" mentalities in bureaucrats.
As a former DG manager I can confirm everything in this video. I was not even allowed enough payroll budget to keep ONE person in the store for the time that the store was open. The store was open 15 hours per day. my budget allowed for 10 hours of coverage. Despicable company.
I used to be a keyholder at a DG in NJ. It was crashing and burning quickly. They fired almost all of us... I think the former store manager unalived himself over it all... It was definitely implied that he unalived himself by his relatives online when I decided to look him up a year later, and it would have been shortly after the great purge. If we'd just had one extra person on shift, we probably could have sorted it in a reasonable amount of time. Instead, we all got blamed for slowly falling apart under the stress and dismissed.
I worked for Dollar General for a little over 5 years and it was hands down the worst job and the absolute worst company I’ve ever worked for. I do encourage everyone to simply not shop at the store, but if you have to please remember to direct your anger towards the corporation and not the employees working at your specific location. Every single store is understaffed. Underpaid. They throw an insane amount of work at whoever does show up. I was routinely working open to close shifts with no days off, basically not stoping to eat. Never had any help. My district supervisor was an absolute asshole who would lie about needing “just one more week” of extra work and they’d get proper help but it never came. I got so fed up I told him that at some point responsibility falls up the chain of command not down. Since they didn’t have a store manager or assistant manager he needed to show up to fill in shifts and was told (and I quote) “he doesn’t run cash registers” and I’d just have to deal with it. A month later they fired me. Which as the absolute best thing that could have happened. I was so depressed working for that company that I honestly had suicidal thoughts. Not only do they need to be investigated for this pricing issue but the way they treat their employees absolutely needs to be addressed. Personally, I hope the whole chain goes bankrupt and closes.
As an ex general manager for dollar tree... I appreciate this 😁 Dang that's a lot of likes! I didn't get to say my piece! Shooo.. this person knows.. lmk I'll tell all secrets jack 🤝🤷🏼♀️🤣🤣🤣🤣🤣
I have seen what the employees go through. Most times one employee working the whole store putting up stock and running the register. Unbelievable how their employees are treated.
The few times I've entered a store it's been a shitshow with high prices - now they have pop shelf along with dollar tree - all horrible goods for the most part
That sounds awful. Really important point to remember the employees are the scapegoats for the people with the real power. Thx for sharing that. Very happy to hear it’s not part of your experience anymore!
It's funny, if I steal from a company, it's a "police matter." If a company steals from me, it's a "civil matter." Edit: for those in the comments, I don't steal, and don't condone theft, as a thief is one of the lowest forms of scumbags that walk the planet imo. I'm just pointing out the bs of the "just-us," system.
@@sd8023 Items were supposed to be half off the day after Christmas at Wal-Mart I paid for a few items at the self-check out & they rang up FULL PRICE! My mom works at the store & I had her take every item back for me the following day that didn't ring up half price! Then the next day my mom said the item did ring up half price. SHOULD HAVE BEEN LOWERED THE DAY I BOUGHT IT!!!!!!!!!!!
If you steal you go to jail. If a corporation steals not only does it not go to jail but the people behind it don't go to jail and the company simply pays a fine that is already factored into the cost of doing business.
I'm so glad I found this video, the dollar general in town I live about 75% of the stuff in store is priced cheaper then you get to register and it's always more, and they won't fix it.
I worked at Dollar General for almost 3 years . The reason why this happens is because they have someone at the corporate office that changes prices via computer for every store they own . They send new pricing tags to the stores , but the employees can not keep up with the price changes . As often as they change some prices ,, they would need a full time employee at each store just doing price changes . I live in the sticks , 20 miles to the nearest city . There are 3 DG's between me and any city that I go to . All are understaffed, all are a mess , all have wrong pricing , All would be fined heavily if the fire marshal would bust them over the Americans With Disabilities Act because of how cluttered the aisles are .
Exactly this. Some people are commenting and blaming the employees as well as the corporate higher ups. Guarantee they've never worked retail for very long 😂
@@Joshua-ze6hdWell, that's assuming it's intentional. If it's 100% the case that they're just too understaffed, they still have a legal obligation to satisfy and have been negligent in doing so. The obvious answer would be to hire more help. Even if that help is there for just a couple days a week and literally all they do is make sure price tags stay updated. Alternatively, 1 store I worked at a couple years ago said that they were considering digital price tags which could be updated with a computer rather than having to do everything by hand.
@@Joshua-ze6hdI agree, I add as I shop and check my receipts. If it’s off, I bring it up on the spot . I’ve had to do this with Walmart, target as well as Publix …
What about cable and cell phone companies those people tell you one thing and absolutely Jack the price up... Everything is a scam in the United States and the world, it needs to be stopped!
EXACTLY!!!!!!!! They are the WORSE BLATANT Scammers of all time. This goes back years. They are such thieves they even had to change the name from Cablevision to Optimum because they wanted people to suddenly forget they were thieves. Like, nope. You're STILL a thief trying to beg and come to MY home to subscribe to then lie and try to take my money. Lol. First of all, I DON'T NEED Cable or Internet ANYWAYS! Back in the day TV was FREE! What tf I look like paying for something now that used to be free. If it cost me money then I don't need it. End of story. Go away Goblin.
@@GlobalFreeLiving - Same here, only fortunately, it only went up to the $80s monthly… but still that’s a lot when you’re on a limited budget of Social Security, that’s already losing the battle of making ends meet. Then Spectrum says they’re changing something again, and will send me the stuff needed for the changes, and I will have to do all the work on my end… knowing this all probably also means an increase in monthly payments… so… I didn’t go along with that and now I sit with no WiFi. 🫤
Absolutely true. My wife and I just reviewed our I-phone and internet bill. One year ago it was 55.00 a month. Today the same services it's 140.00 a month? Deception at it's finest. The problem with these retailers is, they ALL do it!!!
I agree but my question is. What small business? The cancer of chain groceries has grown so big there don't seem to be any other options! At least that's how it seems in my area. It's really frustrating.
@@someone760 we have to in order to stay competitive. Your comment really doesn't even count... I charge more as an IT professional than most other IT companies...you pay more for better stuff. Don't buy DG items...like don't even buy into the convenience or shut up!
I went into a DG on a Saturday morning about 10 am in Springtown, TX. Took my items to the long check out line and waited to pay out. When i finally reached the register i asked the cashier about yeast that i came in for because i didnt see any other associate in the store. The poor woman responded that she was sorry but she had opened the store and was the only one scheduled until later in the afternoon. I was shocked! This is not safe and totally abusive of their employees. They need a bio break opportunity as well as a lunch. Labor board should investigate this.
They don't do this in Michigan, we have a scanner law here. Everytime you've overcharged the store has to immediately give you 10 times the overcharge up to $5 per overcharge. It doesn't matter why it's marked wrong, the store has to pay . If they refuse 3 times the state will take their license and close the store.
Not true. The store can CHOOSE to pay a 10x bonus if there's a receipt and it's reported within 2 days. They're only legally obligated for the difference between the advertised price and the scan amount.
Corp as people was Corporate foot in the door to Corporate Captured Privatized Government. When Corporate hurts kills victims. All the sudden Corporate that claims its a person reverts back into Corporate Judicial Corporate Captured scumbags Justice is the form of a fine that goes straight back to ? Corporate
@@X4zerm4n Yeah that's already a thing though. CEOs have even gone to jail. Corporations are treated as people in civil cases, not criminal, because you can't throw a corporation in jail.
When I first saw this i thought these people had too much time on their hands-but no, I experienced it numerous times w/o noticing/caring, until one visit almost half the items I purchased (maybe 10 items total) cost more than the price tag on the shelf. Then I remembered watching this video months prior and realized how true it was and STILL IS. Crazy.
Well, after reading this I choose to no longer give them my business. Thank you for enlightening me and I will be sharing this info with my family and friends. This is shameful!
I will continue to shop there but will pay attention as I should have been doing anyway. There is a national chain tire store in my small town who has good to fair prices on tires and alignments, now their corporate operation is a real bunch of crooks. I am a retired automotive technician so I know what I am looking at on the bill. The guys in the store know I do too. So when I point out the automatic add ons corporate has built into the system that don’t even apply to my truck like $40 to recalibrate the tire pressure sensors (you can not calibrate this system, period) and or new rubber valve stems (my truck does not have rubber valve stems stems) they just just remove them from my bill. I’m happy and the guy at check out is happy to do it.
In Canada, if there are a price difference between a bill and a displayed price, the lowest price is charge plus a 10$ or 5% rebate. The rules must be displayed ta each check out stop or a huge fine is given. Having this law cost nothing and help little people.
Exactly, just like driving..if any business accumulates x amount of points by habitually violating a law you lose your driving privileges..if you behave and wait a year etc allow them to get a restricted license for a set probationary period.
That happened to me once at a Dollar General in San Antonio but I’m always very careful at the register so when the girl was ringing me up there was an item that rang 53 cents more than The shelf price. I called the Manager and she said “Oh, the manufacturer went up on the price, and we have no control of that.” I took her to the aisle and I told her “this is what is advertised and this is the price that I want.” so she had the cashier refund my money.
I started shopping at DG 12 years ago. I was going through a divorce and barely surviving with 8 children. I noticed the wrong prices right away because i was counting every penny. When i pointed out the wrong prices, the employees wouldn't correct it. At other businesses the employees would apologize and correct the price. The employees at DG said that the weren't able to do that. DG is deceptive and corrupt!
I worked at Dollar General and it is a fact that they only keep two people on staff in the building at any given time, only Saturday morning before the store opens is there 3 or 4 people... Yeah .. just a manager in the back stocking and one cashier ..all the time!!! Ridiculous!!! We have over 12 DGs here in Clarksville Tennessee Montgomery County and it's the same at every store, you see stocking karts full of s*** everywhere because there's not enough time or workers to put them up.. I worked at one for 6 months so I can tell you firsthand this is the truth.. it's no one's fault but corporate! I've told everyone that if they want to change they have to write and call and complain to corporate headquarters.
I worked at a dollar general for 6 months as “assistant manager”. It was the worse job I’ve ever had. And yes, there was always just 2 staff and 3 if we’re lucky. Me and my staff would bust our asses off just for the store manager to tel us how come we didn’t finish our work
You guys are absolutely correct 💯. I was an employee of DG in my community for almost 1yr and watched these deceptive practices happen continuously. The best thing that ever happened to me was, "I quit". Thank you for bringing awareness to these issues with this company. They all need to be shut down!
What's even more odd is encountering employees who will bend backwards to support such shenanighans. They're like pretty much supporting and fighting the customer for what they in no way benefit from. The first time I saw that store I was turned off by it. It looked confusing from the outside.
If you know it's still going on, then contact the local government's weights and measures department. They're the ones who are supposed to be holding these companies accountable for their pricing discrepancies
They thrown away so much good stuff in the dumpster in the back of the store. I mean heaters, fans, toothpaste, etc. they won’t give or donate them to anyone. Some people steal them after the store is close..It’s a shame to thrown away items they could donate to organizations that help people that are struggling in this world..
While working at DG for 3 yrs now, yall should also know its not just the shelf prices they're changing without notice, its also the coupons they provide you on the app. Alot of times theyll remove them during the sales, and people are thinking those coupons are being put on their purchase when they aren't. They're scamming people like crazy here in Arkansas.
I live in a small town there are so many people here that don't drive and are more or less forced to buy their groceries from the local DG the prices are ridiculous. The employees are nice and always sympathetic. It's scandalous what they charge for the simplest item.
Heck ..I can't even find their app. And come to think of it. I've never seen any one use it at check out. I ask the Manager once where to get it and she said she didn't know
Wal-Mart has been doing this for years. They move in a community and lower their prices until the locals or other businesses are drove out the they raise their prices
Dollar general built a bunch of stores in my county AFTER all the other businesses were gone in those areas they are filling a great need. I think this mess has been cleaned up as they are able to hire enough help and inflation is just bad, not crazy like a couple years ago.
Walmarts are closer to a traditional storefront than these dollar stores. They require a large amount of people to be sustainable. Meanwhile these dollar stores can stick their roots in the smallest of places.
not the same thing Dollar General is doing. Walmart honors the prices on the shelf. As far as them 'moving into neighborhoods and driving out the competition' --- that's their business strategy. You want to compete with Walmart- offer better value, sell better stuff, provide better service. Trust me- there are better stores than Walmart.
I used to shop at Dollar General all the time because there is one at the end of my block. Pre-Covid, there were no issues with shelf prices vs. register prices. During the pandemic is when things changed. Once I became aware of the differences in prices, I gave the store over a month to fix it. It became obvious that nothing was going to be done about it, so DG no longer gets my business and never will again.
I used to work at Dollar General. Terrible company. We were constantly understaffed and they made sure no one could work full time hours. Half the equipment in the store was broken and never replaced. The place was always a mess and we couldn't even get a vacuum cleaner for the store. The manager in store was fine but the person above her would constantly change our schedules without telling us. Sometimes our schedules would change in the middle of the night and we would wake up on a day we thought we had off and look at the scheduling app to see we were supposed to work. The self checkout machine was always breaking down. As a cashier I was expected not only to man the cash register alone but also whenever there wasn't actively people checking out I was supposed to go around the store and organize the shelves and somehow keep an eye on the counter at the same tine and of course I'd get yelled at if there was a person waiting in line for even a second when I wasn't there. The manager would throw away products that hadn't sold(including food items and candy that were perfectly good to eat) and of course the employees weren't allowed to have any of this stuff that was just getting tossed in the garbage. We had to work holidays when almost nobody was coming the store. They would lose more money on paying us than they would get from sales on those days. It doesn't surprise me that prices weren't kept up to date. The employees don't have time to change prices and the computer system would update them automatically. Another thing. The computer system was a nightmare. It would lag constantly and get worse throughout the day. It would get to the point where I would have to wait 5 minutes at a time between button presses before it would do what it was supposed to do. Oh also if employees needed to do anything during a purchase other than add items or finalize the purchase we had to get a manager. We couldn't remove items or apply the sales the computer system constantly was missing. We couldn't handle returns or anything. I know this is a long meandering rant. I apologize to and thank anyone who read it.
This happened to me once at a Dollar General. Qhen the prices did not match at the register, I just put down all my merchandise and left. People need to do this. Nothing like a loss of profit to wake a company up.
yea and then waste 30-45 minutes driving to the next closet wal-mart in my town spending abotuher 30-45 minutes shopping, only to waste another 45 minutes and gas drving back home meanwhile being hungry and irritated?? i think ill just pay the 3-5 bucks that they scammed me
Same here. The incorrect pricing isn’t a business strategy; it’s caused by poor local management. Corporate needs to mandate X number of hours scheduled each day for a dedicated employee to change and audit price tags.
Everything they do is to cut costs and save the company money. I was a truck driver for 25 years. A company I drove for years ago tried to get me in the Dollar General account, I refused. They won't pay to ship their freight on a pallet. So, the driver has to physically handle every box and the store employee has to stack it. If they're the only employee working they have to go to the front to run the register. It takes hours to unload and you don't get paid by the hour you get paid by the amount of boxes you handle. I'm now 65 and retired thankfully. I've never been inside a Dollar General and I never will.
@@Xerocki mean most food distributors do that. When I worked 4 Pizza Hut the McLane driver all did the unloading. Usually they just have a pallet or two to unload not a whole truck.
Wow, I've had this happen SOOO many times and thought it was really wrong, but didn't want to interrupt the ONE employee on duty. Almost everytime I shop I am angry and upset when I see how awful these poor employees treated. They are almost ALWAYS the only person working there and have to do EVERYTHING alone. Idk how they even get a minute to use the restroom. It's a despicable way to run a business!
I’ve often wondered why is it that, when the price charged at the register doesn’t match the price on the shelf, the price charged is never LESS THAN what the shelf price said it is . Law of averages being what it is🥴, you would think that SOMETIMES, if there’s a mix-up,, it would work the other way around, as well, yet it doesn’t ever seem to work that way for you. 😑
I just noticed the same thing the last time I went to Dollar General. I was overcharged for 3 out of 8 items. It was about $1.50 . Small enough that I didn't want the hassle of waiting on someone to fix it.
My wife was a manager at DG. It was a terrible company to work for. I am not against companies making a lot of money, but this place truly does take advantage of their employees and the public.
AGREE THE 1 NEAR ME CANT KEEP EMPLOYEES. THERE IS ALLOWING SOME1 NEW WORKING & THEY R ALWAYS LOOKING 4 HELP. I KNEW SOME1 WHO WORKED THERE & SAID THEY TREATED THEM HORRIBLY SO THEY QUIT
Thank you. Each item used to have a price sticker on it, but with barcode scanners, this became unnecessary. The problem now is that the shelf price stickers change so often that understaffed stores can't keep up with the changes. I see the same problem at my local grocery store: new shelf price stickers pasted over and adjacent to old shelf price stickers, and items so jumbled on the shelf you can't tell which prices belong to which items half the time. And the employees are so overworked because of staffing cuts they don't have time to sort it out.
If you are watching this and live in Michigan remember that Michigan has the "Scanner Law" which says that is the price that rings up at the total is higher than the price marked on the shelf they HAVE to give you the difference plus 10 times the difference charged. The "Bonus" is $1 Minimum and $5 for the max. If they do NOT, then you can file a small claims and they have to pay you actual damages or $250 whichever is MORE. I have used it several times at my local Dollar General, and now the prices are usually marked correctly on the shelf.
Literally the worst job/company on the planet. I was between jobs and desperate and worked at Dollar General for about a month. They assume all the employees are stealing, so you can't change the price of an item or give change without the manager, who you have to track down bc they're usually at the back of the store stocking. They make you stand in front of the camera and check your purse every time you leave the building or before you go home. My manager at the time was always working overtime and wasn't getting paid for it and would work 7+ hours without a lunch. I told her that was illegal, and she should report them. Don't know if she ever did.
Everyone's favorite store TJ Maxx is another store that thinks all their employees are stealing. I worked in loss prevention and we had to have a new target (employee) each week that we were investigating.
I delivered to DG’s for 14 years. They are a despicable company. They treat their people like garbage. Store managers get payed under $40,000 to work all holidays and often never geting days off. Most stores have a 1 person staff expected to do everything.
In 2019, the managers at the small stores got $32,000, and the biggest/higjest volumes made $43,000. I made $37,000. If I was an hourly employee putting in 60-72 hours per week, I was actually making $7.56-7.63/hr. My cashiers made $8.00/hr. I was the lowest paid employee in the store when broken down by hour. If I had only put in the 45 my salary was based on, I would have been the highest paid.
@@sirwinston2368 Whan you live in an economically depressed area, you take the jobs that are abailable. The rise of the Industrial Revolution turned the majority of Americans insto wage slaves.
The management at Dollar General in Berkeley, Illinois (suburb of Chicago) was terrible in Feb. 2024. Their checkout computer registered $2 more than the price tag shown on sunglasses I wanted to buy. When I politely explained to the manager that she legally had sell me the sunglasses at the price shown on the tag she refused to sell me the sunglasses. I politely got her name and told her I would be contacting her district manager over the legal principle of this. I called the DG customer service line and told a representative what happened and that I want to speak to the district manager of the Dollar General store located in Berkeley, Illinois. The representative took a message and the district manager never called me back. Now I'm boycotting that store.
That's the thing. Sure, it's illegal, but they can just assume that if you're poor enough to shop there that you're too poor for a lawyer to take it to court. And even if somehow you got it to court with a lawyer, then either the settlements begin if they know they will absolutely lose, or they will do everything in their power to bleed you dry while it lingers in legal limbo. It turns out that money does buy innocence after all.
As someone who used to work for D-Gen- The sunglasses are tricky, the Glasses and sunglasses are dropshipped vendor items, and (at least at the store I worked at) I was unable to change the price for them. I hated it... the printed price on the sunglasses tag themselves says $8, and the computer rang it up for $10 with no way for me to change the price. There were a few other items I was unable to change the price for as well, but not many.
@@EbonySaints do you need a lawyer for that ? in Brazil complaining about the price works because you can call the police, then it wouldnt be me fighing then on the courts it would be the state, so they just correct the price to avoid having all their items checked which would cost their entire business not just one item
@@devforfun5618 Unfortunately, the manager of the Dollar General in Berkeley, Illinois seized the sunglasses and took them off of the sales floor. With hindsight, I should have called the police and filed a police report had I known how corrupt upper management of Dollar General seems to be after watching this video. The management of most other stores here in the USA are more reasonable than Dollar General. Filing a police report is typically unnecessary when the merchant is reasonable. Dollar General is unreasonable.
I'm glad this is being exposed. It's not limited to Dollar General. I have been trying to expose WalMart for a couple of years for doing it too. I started taking pictures of every item I take off the shelf and make sure everything gets rung up at that price at the register. The number of "oversights" will blow your mind.
@@krazykuz13cmc if that works for you, that's great. Photo evidence works well for me, especially when the manager wants to argue with me at the register that I must have been looking at another item instead.
I went in last week, I was using cash, had added everything before I went to the cashier. The machine added almost $3 to my receipt. I went back to the cashier, the receipt just didn’t add up. She couldn’t figure out what happened so she ended up handing me $3. It’s amazing a week later to see this video. Absolutely true.
I worked at a chain corporate grocery store in Oklahoma for years. We were told as cashiers that if the price on the shelf didn't match the price that was in the computer, we were LEGALLY obligated to change it for the customer to the lower shelf price because of pricing laws. How is Dollar General not being held to the same laws?
I work at a DG store. It must be state/district orders because our district and regional manager have always enforced honoring the shelf price to follow the law. Also, regular sales associates don't have the authority to change the prices on the register, that requires a lead sales associate. Since many are so understaffed and overworked I'm guessing they just can't be bothered to come up to help fix the issue. It breaks my heart.
WIC is highly regulated at the register, back when I was cashiering you had little books about what was eligible and what sizes/price point were allowed. WIC customers are always paying MORE attention to details than your average shopper, they have to.
Awesome! People fail to understand the power of the dollar, just imagine how we could crumble their world, by collectively not going to work for one day! The panic that would be set off would be insane! I am wanting to try to organize something of that nature. Strength in numbers. Make members of congress show their corruption. I know I must sound crazy, I am just tired of how our system is failing the many for the few, It seems like we are headed to a dystopian future. I don't have any kids, but I know that isn't a future good for anyone.
@@MarcPagan it would be a waste of time. The boxes in the aisles and poor treatment of employees is not a bug, it is a feature. It is part of the business plan of Dollar General.
Sadly, I agree with your point. But, complaining to an AG if there's a real crime, like charging more than the price stickered, can't hurt :)@@Mogthrasir1989
I will not shop at Dollar General again. This is one way to correct their problem. Once they see their sale going down they will correct the problem or they will close down. It's up to us the consumer to stop it.
And where will you get your groceries if EVERYONE closes down near your location? Some people just think life will fix itself when they fuck it up. Good luck.
@@NathanTestimony2024 I am surrounded by DG stores. I can count on my hand how many times I've been in one and the amount of dollars I've spent there. If they all closed down near me, everyone would quit being lazy and just make the trip to the nearest grocery store and get stuff for the cheapest price.
but thats not what happens, the corporation goes bankrupt, renames themselves and continues. they dont make it easy for someone to start a company, and the first year is often a complete loss... you buy all this stuff, but nobody knows. yet. how many mom and pop stores are around now? zero. nobody pays more for better treatment of employees. they go to walmart. mostly because other stores dont advertise, and arent 24/7
You have to understand that “most” people that shop there aren’t privy to YT or even social media, so they will not be aware that Dollar General is the culprit to our economic distress.
There's a brand new Dollar general up the road from my house that overcharged me for bread. I very nicely brought it to the managers attention and she said to the cashier, "he's just gonna have to pay the price it rung up at.". I cannot believe she said that. I just left the bread there and left. I told as many people as I could about what happened.
@scarletangel1997 but he will be arrested and jailed, for stuff like theft and also probably damaging property and misdemeanor. Do not do that, act intelligently. -not a lawyer
@@FrenchCanadianGuy While I agree with the sentiment, the organizations who own these stores don’t care about ripping off their customers or the financial stability of the areas they supply.
I was told by a manager at DG that once she became a manager she was put on a fixed salary and then they started pressuring her to work more and more hours. Typical corporate greed.
I live in Tennessee. The DGs I shop at are constantly advertising HELP NEEDED. One day I asked what positions they needed help for and the rate of pay. The gentleman said you do all positions…cashier, unbox and stock all goods and the pay was MINIMUM WAGE. That’s shameful. 😱😡
Dear Sandstom 29, At 2:38 minutes, Are they just making and dragging out a show? Some DG stores have price scanners for customers. At Dollar Tree, most items are 1.25 dollars, but they cut the size.
I'm in TN too. I know a gal that just got hired on at one. They topped out her pay due to experience, she said it was around 12. an hour. She could've been lying, I always assumed they paid minimum wage, but no reason to lie really. But, she has hardly any hours, about 20 hrs a week average.
It's a job for people who need or want to work a job, right? Both my husband and I worked part-time at a DG for a year and got completely out of debt and we're able save almost enough money to buy our home outright. Don't knock it till you've tried it.
I QUIT shopping at Dollar General over a year ago & wrote this same thing in a survey. Shelves do not reflect prices at register and then I am told that the shelf isn't correct and that they can't change it fast enough and they won't honor their shelf price. So I don't spend any money there at all ever. I know when I am being robbed. Hope you enjoyed your last dollar from me Dollar General. Don't forget you're never too big to go out of business. Broke people know how to go without. Don't forget that.
I think I’ll take some time one day and as I put each item in my basket run to the front for a price check! Yep, I expect to be thrown out but with enough people doing it it would seem someone would notice!
@@Reed-2bigYou could just take a picture of each item's price tag and compare to receipt. By law they have to honor shelf price, tho I don't know who you report them to if they refuse.
I did a research paper in college on Wal-Mart and came to a similar conclusion. When they move in, small businesses get shut out and close leaving Wal-Mart as the only option. They strongarm suppliers because they buy in bulk and bully them to sell at cheaper rates or will buy elsewhere, impacting suppliers bottom line. Then when the profits slow, they'll close the store leaving no options for the communities they've destroyed. There's been a few great documentaries over the years that layout what i found in my college paper 20 years ago. And no, i haven't shopped there since.
Waa thinking the same about Walmart. In fact, sine John Oliver did a piece on Dollar General, I kept thinking about who gains the most by targeting Dollar General and it is clearly Walmart. Not saying DG isn't "guilty", but it is interesting that they're being specifically called out.
In the state of CT, if an item rings up higher than the listed price, the seller has to give you that item for free up to $20. Boy, do the stores here make sure to update their prices efficiently!
This is funny as hell to come across this video, because this exactly happened to me at the Dollar General in Brookport, Illinois! First they had a frozen chicken item that was two different prices in two locations of the store. They charged me $2 more than it was priced, saying because I took it from the frozen rather than the refrigerated section. Then they overcharged me $1.35 above the shelf price for a loaf of bread, saying the one on the shelf, and not in the system was wrong! Plus I was overcharged for fruit. Naturally it tied me up at the register, and I had to wait for a pissed off overwhelmed manager who told me they could not give me the correct price, and because I’m one of those po’ folk they prey on, I had to put items back because I was now a few $$$ short, and besides the humiliation and disrespect I received, they didn’t make one concession to me, and good luck getting through to their district offices, because they don’t answer the phones from consumers either.
I can't speak for other states, but in Texas, they must charge you the LOWER of the price marked, or the price in the computer. I have a Family Dollar near me that does the same thing and I pay close attention to the price charged at the register. If it is higher than the price on the shelf, I remind them of the law and force them to charge the correct amount. They always apologize and promise to fix the price, but they never do. It IS a racket.
That’s supposed to be the law in most places. But if you notice a price discrepancy between the shelf and the register, the employee just shrugs and says sorry 🤷♀️ I have explained this is false advertising and they DO NOT CARE. This has happened multiple times at multiple locations. I wish I had documented all of it. I finally stopped buying anything there before it’s 90% off. And my way of sticking it to DG corporate is finding as many penny items as possible 😂
There was a Shoppers Drug Mart in Hamilton Ontario Canada they had a pack of Clarington 48 count marked $9.99, it was In the computer for $29.99, I pointed it out and they fixed it. It was supposed to be the higher price but an employee made a mistake on the shelf.
Also the TX law does not cover it if it's written in company policies as its a stores right to charge what they want as long as they are not price gouging.
I do know that at my store, we do honor the lower price, without question. We are in a small town and care about our customers. They understand that it isn't us, it is Corporate.
If you're able to avoid shopping here, please do so. We as the consumers need to stand together and shut greedy corporations down like this. This is crazy.
Exactly. I had two lemons that were 50 cents each, and I was watching the register, they rang up as mustard greens for 2.69! I’d have gotten charged 1.69 more if I wasn’t watching.
Almost all stores/companies, not just Dollar General do this. It’s rampant because they know that many of consumers don’t check their receipts. My son was just recently double charged on 4 items doubling his bill. He’s 20 so didn’t check his receipt at the store and just happened to look at it after he got home. Walmart!
I worked for a large telecommunications company that had the same practice. They would perform a software update that would charge customers 1-2 cents each. No one would notice or argue being charged 1-2 cents more, but if you have 80 million customers, that would bring in at least $800,000. If customers would call in to complain, they would apologize and refund the money. But, the majority of the customers would not.
AT&T charged me an administration fee of $2 on the bill. I would call. They would remove it. Once the rep said it's only two dollars like I was being petty I said it's my $2 and I want it. It happened every month Your right $2. multiplied by 1 million customers in my area only, equals $2 million dollars. Then multiply by 12 months = $24 million! They are criminal.
Nextel when I worked at Nextel. Only really old people questioned it and nobody had an answer. Just steal one penny each month from a few million people
I work as a merchandising specialist and often have to go to DGs to set their planograms and change out labels because they won't employ enough people to do it. Prices have gone up by 2 dollars all across the store in the last year or so, which is infuriating to see the evidence of while I'm changing out the stickers. They never have more than one employee at any given time aside from the manager and there are ALWAYS pallets of merchandise on the salesfloor that no one has time to put away. Customers regularly wait at the registers for so long they start yelling for service. It's honestly turning into a dystopian nightmare. DG is a disgusting company and they need to be held accountable for their crimes way beyond a fine.
I currently started at DG and what the actual shit! I was a previous assistant manager for another company and I was shocked with how things are ran. I said I’ve set prices and done resets so I can do it for them but they said no. I do the assistant managers job just don’t get paid for it because “it’s everyone’s job” having to run back and fourth to a register while trying to stalk because the assistant doesn’t care is wild! I’m giving them the resource to utilize and because they’re so used to a certain way of work they will take the help
As an Ex- Dollar General Asst Manager ,I can tell you it's all true. I really liked my job at first ,but they quickly start treating me badly and insisted on the impossible.
@@nathanhawee5373 Years ago I went to buy a half gallon of milk at a country store. Sign was much cheaper than the price they tried to charge me at the register. I argued with them saying the SIGN SAY IT'S A LOWER PRICE. Guy said well that's not the price you have to pay. I said THEN CHANGE THE F@ING SIGN!!! I ended up buy a gallon of milk which wasn't much higher than grocery store prices, but all I really wanted was the half gallon at the time.
I quit also after 5 years. They expect a person to perform an impossible list of tasks. Most times there were only 2 employees in the store. At the least, 3 were needed
@garygonzalez3309 yep, I would open the store and work till 2 or 3 pm. Alone. Complete B.S.. then the district manager had the gall to call and complain I wasn't getting all the start task done, all the while spying on me thru the camera.
My friend worked 15 years at Dollar General. She made one mistake when handling the cash register, (she accidentally was missing 20 dollars,) and they fired her on the spot. She offered to give them 20 dollars. They refused. That was the only mistake she ever made in 15 years. Because they did that to my friend, I refuse to shop there. 😤
For a manager, $20 is a suspiciously round number, typically when mistakes are made it doesn't end in 00.s and isn't $20. You give back a dollar or two too much, or come up short a few cents due to giving too many dimes or nickles. You don't accidentally give someone $20 too much in change, and if you are making that kind of mistake, the cash register isn't the place for you.
I live in Ohio and there was a DG built in my residential neighborhood the entire neighborhood petitioned for the company to NOT build the store location but in true fashion they forced the store into our community and now they are having to shut the store location down because no one will shop there because we didn’t ask for them.
I’m convinced there’s something else going on. They could care less about building and then shutting down months later. I believe it has something to do with tax write offs. They do it all the time. New stores seem abandoned. There’s one close to where my parents live. It got decent foot traffic. It burned down and they never replaced it, just bulldozed it down. Weird!! Either way, I’m glad you guys stuck to your principles and got the intended outcome!!
I watched this video two days ago and am back to say thank you for posting this. I just went to my local Winn Dixie and realized they charged me $1 extra on each bottle of shampoo and conditioner than what was advertised on the shelf. Luckily the high school aged cashier had the authority to change it (self check out) to match the shelf price. When is enough too much ???? Why are they doing this to us???
My son went in for what he thought was a job interview at our local Dillar General. He was hired immediately and put to work. 30 minutes later, his "training" was over and he was left to run the store by himself. He didn't go back for his 2nd shift.
Why hire 5 people when we can hire 2 and overwork the heck out of them, make them do the cash, pack the bags, clean the aisles, oversee the self checkout AND stock the shelves all during the same shift. It's just plain wrong
I don't know about DG, but I've been with Family Dollar for 13 years. The prices are changing so fast, that the store level employees can't keep up with them, and half the time prices (especially sales) are not downloaded to the registers in a timely manner. They're not thieves, just mismanaged.
Walmart does this too! Their prices are always screwed up when I get to the register. I scan everything with their app when I'm shopping anymore cuz I can never be sure the price is what's on the shelf. This is def not just a problem with dollar general.
I worked at a Walmart. Several reasons for this. You have third party vendors who stock the shelves. The vendors are given an order with an allotted time that you can't go over to stock and price those items accordingly. However we rely on Walmart to provide a printer to update pricing. They never have enough printers to meet demand for one. For two there never have enough regular employees to make sure everything can get done in a timely manner. This one shelf I stocked for over a month had the wrong pricing but I only was allotted one hour to go in the back find all the boxes stock everything and then print out pricing not to include cleaning up after. if I couldn't get it all done in that hour I would simply have to move on to the next order.
Once at Walmart I realized my receipt was off so I double checked it. I had purchased over $300 in groceries but something caught my eye, FOUR 4 packs of redbull had been mysteriously added to my total, which I never purchased.. a sum of 40-something dollars. I went back in with the receipt and asked them and they quickly apologized and said it was a NATION WIDE BUG that walmart had encountered that day. It was adding RANDOM unpurchased items into EVERYONE'S total. The employees KNEW this, yet warned nobody and checked nobodies receipt automatically when they left. I was furious, my wife had to calm me down to get me to leave. That wasn't a mistake. Wasn't an accident. Do you have any idea how much extra FREE money walmsrt must have made that day due to a 'bug' in their system..? Millions. All the elderly people who barely get to the store, they either never checked or never went back, just paid it.. Hell thousands of people probably did. WEIRD how these 'software issues' only ever result in the Corporation getting extra free money, and NEVER the other way around.. Walmart is a thieving evil vile company. I bet YT will also remove this comment. Guaranteed. Check your receipts. They do this all the time. And get away with It too. The Ultra Rich are the kinds of people who would starve you and your family to death while sitting there with a mountain of food behind them. The elites need to go. 🚶♂️
It's a problem EVERYWHERE! Some of it is due to short staffing, someo f it may be intentional. I use their app to scan, too. Even worse, IMO, is finding a lot of items past the shelf date.
Never mess with a Cat 🐈 Lady 👩! She has no husband, no children, no boyfriends and no dog to play with. She has endless time on her hands to fight the injustice of being overcharged by $1.
I live in Pulaski County, KY. This county has a population of approx. 65,000. We are approaching 30 Dollar General stores in this county alone. Every single one of those stores are understaffed and usually junky with shelves rarely straightened or sorted. Their employees are very poorly paid and usually are not background checked. DG is a scourge on rural America. Do NOT shop in their stores no matter how convenient they might be. Stay away!
I hate dollar general we were always under staffed because no one could pass background checks... Along with other issues... Most ppl confuse shelf price with digital coupon price on the shelf next to price without app... As far as computer it was basically a step up from dial up and paying cash counting out your change is faster
I also live in Pulaski County, the DG in Ferguson said that they had a woman there that would get high on her shift close early, no show etc, and said they couldn’t fire her because no one else applied for the job. This was last summer. It’s sad these places are taking up so much beautiful farm land here.
@@kilojuliet2693 it was strict but from what I could tell as an ex employee it was mostly theft and according to them employees stole more than customers even though I could find a item every day I worked that way stolen
As a former cashier for Dollar General, I honored the price that the customer told me was on the placard. We had that ability about 15 years ago. The new machines may not allow the current cashiers to do that anymore.
As someone who still works at a Dollar General, you have to be a “key” to override the price. Which means an associate like me has to look for the key employee on duty and that can be a pain for everybody.
Randalls did this a lot. If you went to the courtesy booth complaining, they would give you the overpriced item FREE. I wonder if they made so much money over charging that free items to prudent shoppers wasn't a big deal.
I just came from Dollar General a few minutes ago. I bought a jar of Mayo for $4.59 "on the shelf". The cashier rang it up at $5.29. I raised hell. Tired of this crap that every time I go to that store I get screwed. She didn't want to give me the price so I left all my purchases on the counter and walked out. I contacted my state attorney general twice about what Dollar General and Family Dollar but so far ...nothing. Big lots does the same thing.@@auntiecreeps1414
I love the lady in this video! Very upstanding. It's not the money, it's the principal!!! As she said.." Who has time for a quarter, dime??? I DO!" Love it!!!
Companies have been doing this for years. Every time you shop, take a picture of the shelf price with your phone. Show the pictures to the cashier when something isn't correct. They've always price matched it for me, no questions. Not just dollar stores, I do this at all major big box stores.
@@ChristyCrosby-e4y I see this all the time at the grocery store, donuts and such mixed together and if you don't read the box you will pay for something not on sell and not realize it. The manager knows it's going on because I tell them so.
I am so glad to see this video. Dollar General employees treated me like I was a “Karen” when I complained about their misleading pricing tactics. I was told that each DG can “determine” if they want to flow the prices of the flyers. And I can’t stand the constant staff shortage. I just quit going to DG unless it was a last resort.
I wait until I am desperate to go to Walmart or DG.. Walmart is overrun with rude people and employees.... DG is over run with customers and not enough employees... DG wants to give out slave wages and work them like a slave...
As a former manager, I dedicate 8 years of my life to this company. No one above a regional manager cares about anyone in this company. I fought the same issues this lady talked about. I would just change the price to what the shelf reflected.....kept my customers happy. Then one day I just snapped. Decided I needed to do better. I'm happier now than I ever have been at a job, and I liked my position as a mngr. I couldn't deal with corporate nonsense anymore. I no longer shop DG.
I've heard this from other DG ex managers. Specifically in Texas. There's no changing Dollar General corporate. I applaud you for walking out. I wish more ex employees would talk like you are.
I hardly ever shop at DG. shopped there three times in past fifteen years. The stores seem so unorganized, and the prices weren't low enough for the bother.
I used to work at Dollar General a few years ago. The stores are always understaffed, and they usually overload the Managers/assistants with so much work that they don't have time to change all of the prices on the shelf. The prices in the computers are programmed by corporate so much of the time we wouldn't even be aware of the increase. Usually when that happened (price increase) I'd just do an override and take the customers word for it as long as it wasn't some low ball number. I usually didn't have that big of a problem.
Take it out completely out of the responsibility of the store managers and assistant managers and hire a person that is they only thing that they do. Never mid having them cross train to operate a register, or to do the jobs that the assistant managers do so they can sit and chat in the managers office and gossip. At Big Lots I worked from 6 p.m. to 9p.m. and I was expected to straighten the entire store, go get the carts, move freight around on the floor to bring out in the stockroom that was not being brought out form the stock room, and answer the phone, finish a new layout for an assistant manager, take down the previous weeks add and put up the new add signs, it was totally not my job it was the job of the assistant manager but I started bringing in the grills and patio furniture from the outside front of the store. For minimum wage and Monday, Tuesday, Wednesday, Thursday off, Friday, Saturday and all the Holidays, Thanksgiving, Easter, Fourth of July, Christmas Eve.
Same with me. Our store actually had a policy where if the item was in front of the wrong price you got the price listed. I was a manager at a very rural area
I worked at a DG for a short time here in Casper, WY. A city with a population of about 58,000. There are 3 DG stores in this city already and one 20 miles away in Glen Rock, WY. I can affirm what this woman says about the price hikes not corresponding to the prices on the shelves. I brought it to my managers attention more than once. I got the same response, " oh we just haven't gotten to change that yet". Huh? Funny she talked about the cat litter because that's what they tried to rip me off on. It was $2 more at the check stand than what it said on the shelf. I made her take the two dollars off. It is a rotten corporation that robs a community in more ways than one and treats it's employees atrociously with low pay, constant reduction in promised hours and blatant lies about their employee benefit programs. SHUT this greedy corporation down!!!
Leave the employee pay out of it. They get paid a legal wage the same as many of the other companies would pay. Minimum wage went up and that's why inflation went up
@@chadrowe8452Inflation has far outpaced minimum wage. It has for decades. Corporate profits also have far outpaced inflation. Several companies have been called out for price gauging. So yes, employee wages are extremely relevant.
@@spookshow6999 Yes but a lot of people dont watch what they are ringing up, and MAYBE catch it at home, and say, Im not going back to complain over a small mistake. And like the lady says, a dime here, a quarter there ads up quickly. I guess a shopper needs to take a calculator with them and compare the total before they leave
My Dollar General is two blocks from me. I had worked retail for many years. They tried pulling this crap on me stating they didn't have the manpower to change the pricing on the shelves. I told the manager that is your problem and shouldn't matter in honoring the price from the shelf. I called the State AG while at the cashier and filed a complaint over the phone. She, then honored the shelf price. Last time I stepped foot in that place and told all my friends to be on the lookout.
Thing is, even the LEGIT prices are EXORBITANT! They sell the SAME can of cat food for $2.00 that Dollar Tree sells for $1.25. Except for a few $1 items, the place is a rip off!!
I find that in situations where the cashier is already disgruntled for being overworked and/or underpaid, they would be quite supportive of you calling the AG, as long as they were not personally identifiable.
I agree the stores are horribly stocked. There’s boxes and debris all over the place. You can’t get down the isles I gave up and left that makes twice now that I have purchased nothing after going to the stores because it’s horrible.
I remember when little mom and pop convenience stores were every couple miles in rural America. Your money was actually staying in the county. Now all the money is going to a handful of large corporations. Everything has become so bland and predictable
Ours have been bought up by another corporation, but still in the region/state. And they raised ALLLLLLLLL THE PRICES by so much, but they're paying more employees than the DG does, with a decent, living wage. I'm ok with that.
Walmart does this deceptive pricing strategy too. I work there, some days our tracking software, yes they keep track, says we are behind in making 2300 price changes. In 4 years I have Never seen that # go down to 0. So with that said, every shopper over pays for their items, every day. A few ppl photograph the shelf price and once we verify it we will adjust the price at checkout. BUT those price adjustments are for very few shoppers. Please investigate Walmart!
JayC+ in my area is the worst. They own Ruler also they seemed like they done a really good job, but they have closed. They also own Kroger's that I'm aware of
You're getting somewhere. This is Corporate propaganda, of course we'd all like to see actual competition of the little guys so that no one get's to eat all the pie, but where i live, they squeeze OUT Dollar General to make way for and endless sea of Target locations. So Is Target a corporate criminal organization? I'm assuming so, but they've bought their DEI credits for the year and get left to their own devices.
More people need to complaine. Take this in mind, for each person that complaines there's 1000 that don't. If you noticed this happen to you then you need to fight back because you represent 1000 other people. I thank this lady for taking a stand. 🎉🎉🎉
@@WynterFyre Right, too many people fuss on places like the youtube or farCebook but not to the companies HQ where it counts. Yes I spell it faRcebook because it's a farce. 😉
@@WynterFyre The majority of people don't care. We live in a society of entitlement and "me too" bullshit. Everyone is more worried about what to identify as than helping the person next to them. They don't care that there's only one person working in the store, they're going to bitch and moan and if they do complain to corporate, they will just turn it around on the employees and say they're not doing enough to make the customer happy. I've worked retail for 20+ years, it's the same thing no matter where you go. It's easier to bully your employees than to change things that might cost you money.
Dollar General IS a convenience store WITHOUT the gas pumps. AND if you don't like it or the prices...the easy solution would be to "shop somewhere else"!! Honestly IF I want a new pair of jeans I am NOT "shopping" at Dollar General.....BUT I might skip in for a package of hamburger buns or a pack of Double "A" batteries, BECAUSE it is close by!! In other words IT is not the first place I run to, to waste my whole paycheck at.....and if you are not smart enough to shop around at places like Walmart or Target or half a dozen other stores....then WHO is really to blame if you are paying more????? And my car goes WHERE I tell it to go!! Just like IF I don't like the prices of Lumber at my local lumber yard/ hardware store....I WILL drive to Lowe's or Home Depot or Val U Home Center (we don't have a Menard's in my area)!! My point is YOU have options, and IF you chose to ignore them.....that is YOUR problem....not anybody else's!!!
I am a previous employee. Asst mngr/key holder. I could go on AND ON FOR DAYS about HOW INCREDIBLY AWFUL I was treated. And the way I finally got PUSHED to leave is even MORE UNREAL. This company is the WORST OF THE WORST.
@@leonoza7 it’s truly too much to type. But the SM pulled me and another employee in telling us we were basically “stealing!” We’ve NEVER stole a single thing!!!! Put us in a 3 day suspension until “loss prevention could look into it.” 3.5 weeks later and NO call, NO loss prevention meeting, NOTHING! Nothing bcuz they had NOTHING. Come to find out, the new SM just wanted the original employees gone so she could bring in her own. Yeah, that was the end of the line for me! They pay their key holders in charge of tens of Thousands of dollars every week TWELVE DOLLARS AN HOUR!!!!
I studied dollar general stores as an undergraduate geography student. They come into areas and force smaller companies to close. They offer very little to no fresh foods, and their prices are deceptive! Many small cities and towns actually ban DG's from setting up shop. Horrible!
Then they cry when a bigger competitor comes in -- with actual integrity?!? The store has always had creepy vibes..I have never and will never shop there.
@@elizabethf8078Yeah, it feels like im walking back in time whenever i go there. Which is maybe once every 3 years, lol. There's literally nothing that store offers that i can't find somewhere else for either a better price, better quality, or both! I've actually hated that store since i was a kid. 32 now and it hasnt changed one bit!
@@krisdoan2256 This was EXACTLY Wal-Mart's business model for many years, when they were just "Discount City" stores, until they began with the SuperCenters that offered a complete grocery section. Now the vitriol has shifted to Dollar General. Just for the record, I actually shop at Dollar General, and largely have had no issues, although there have bene a couple of times where the topic being discussed in this video has happened to me (shelf pricing did not match register price.) Also there have been a couple of times when I have deals stored in my DG app and they didn't credit them at the register. But for the most part no issues, and it IS cheaper for me to shop there for some products than other places including (at times) WalMart and the local grocery chain. I'm sure it's probably a horrible company to work for, and yeah if you are GROCERY shopping, and they are keeping other grocery stores out of the area, then that's a problem. But that's capitalism, and yes Wal-Mart has been accused of doing the same thing for decades, nothing new here (except the nickel and dime stealing which does need to be investigated.)
Keep doing the right thing. I just went there two days ago. Now I’m going over my receipt. And it’s not right. Now I’m watching it more closely, if I go again. Now I support your actions.
Was watching your videos about Dollar General. I am a Dollar General shopper. Also, I cannot believe the prices are higher than the regular stores when I go in there and they’re overcharging people for simple little items. Medication are doubled in Dollar General so thank you so much for bringing this video out. It used to be one of my favorite stores and it is no longer a good store.
I worked as a manager for Dollar General 30 years ago. Back then there was not as many stores but the greedy company has not changed. They gave us no payroll dollars to effectively run the store or to stock the shelves. Typically there was a cashier and a manager working. Cashier was busy ringing up customers and the manager (myself) was putting out stock and doing all the other stuff managers are required to do. Meanwhile shoplifters knew how the stores were staffed and took advantage of that. Shrink was horrible. Pricing back then was not like it is today. We didn't have computers and we priced merchandise accurately. The lack of payroll dollars to effectively run a store is the same today as 30 years ago. I won't shop at one of these stores unless I absolutely have to.
So glad I'm seeing this. Nothing ever rings up correctly. They almost always overcharge you, and pretend that they didn't realize the price was marked wrong.
The employees aren't to blame. Corporate updates the prices in their computers without notifying staff, except for the never-ending new shelf tags that the employees can't keep up with because there's only 2 of them and they're busy cashiering and stocking. The 2 employees include the manager. It is absolutely the company's fault!
@@RD9_Designs It's true that they are not to blame. But they have told me that they are aware it happens all the time. I like the employees at our Dollar General. They are always fast to fix the problem. But I've encountered some employees that deny it goes on. Maybe some of them are unaware though. I just mainly meant I am really glad that this is becoming public knowledge. Because for a while I thought I was the only one that noticed. 😅
While working at Dollar General I saw this so much. I would get in trouble for giving to the customer for the price on the tag on the shelf. We received no guidance and knew nothing about the ongoing litigation. People’s starting wages at $9 per hour, Store Managers being told they make $13 hour, then being told they have to work up to 16 hour days, 6 days a week, means they don’t get paid enough to care. I being older, having retired from my career, was able to work for this money. I did however care when customers couldn’t get what they needed because of prices increasing wildly. Price changes were nearly never complete. I just price comped and overroad when something was brought to my attention. I didn’t last long at Dollar General because I am too old to watch people get rich off poor people.
@@officialpsychiclounge Heh "Miss Mys", can I borrow your UA-cam name sometime? (I'm trying to get on the good side of my girlfriend's parents. Thanks!)
The dollar general by my house has at least 30% of their isles blocked by product that has been just placed there. There isn't enough staff to stock it.
That is standard procedure at these stores everywhere. Corporate does not care. They still get plenty of customers regardless. Keeping aisles clear would require hiring more people, which lowers corp. income. There’s been a lot written about it in national business media.
In Canada, there is a "Scanning Code and Practice" law. If the product scans for more than the price on the shelf, you get the product free if it's under $10. or $10 off if it's more than $10. It's voluntary, but most retailers honour it. It definitely works. I've used it a few times.
Please direct ALL your anger towards the executives making the decisions. The local level employees are NOT to blame, they're just as much victims as you and are underpaid and overworked and used as a shield for taking the blame.
They still willingly participate in what they know is happening.
There is a dude named no dangles that keeps having my response to him deleted. He can't handle the truth apparently.
JG Wentworth has started reporting my comments too. He thinks he knows how to debate and is smarter than everyone else.
grayrecluse is another one that can't handle the truth and repeatedly reports my comments.
That's called censoring free speech.
@@sickandtiredofbeingsickand Sometimes yes, but sometimes there are no other options, or it might be the better of the bad ones.
Exactly
Getting angry at an employee about prices is like getting angry at a dog for walking on four legs
@@jasonellis2546 And in other places the only option is selling crack on a corner, but those kids are not given a pass. And a corner slinger makes about... minimum wage as well.
My mother worked at Dollar General for many years. She broke her leg at work and wouldn't let her take time off to heal. They wouldn't even let her sit down because of a no sitting policy. Evil company.
Sounds like your mother had a lawsuit (maybe still does) on her hands. If she had a doctor's note saying she's to be allowed to sit, they're not legally allowed to go against that.
@@KVixen she had a doctor's note and all they did was give her 2 extra 15 minute breaks that she had to clock out for. I told her to sue but she was terrified of losing her job and being stuck with legal fees.
I don't believe you.
Sounds right
The problem is capitalism.
I’m a former store manager of Dollar General (2017). It was one of the worst employment years of my life. Everything I heard in this video is absolutely true, but it goes even further and deeper.
As the manager, I was given such a limited amount of crew hours per week that there was simply NO way to have enough staff in the store to properly run it.
The stock trucks would run every Thursday without a fail. As per my district manager, “they come on Thursday. If all of last weeks stock is out, it’s coming on Thursday. If it isn’t, it’s coming on Thursday. If you’re ready for it, it’s coming on Thursday. If you’re not ready, it’s coming on Thursday. If you have enough people to work it, Thursday. Not enough people to work it, Thursday. So I’d advise you to be ready because the stock room can only hold so much and that truck is being dropped off every Thursday whether you’re ready or not.”
Ever been in a DG and there’s stock and that huge metal “rolltainers” out on the floor, blocking the aisles? That’s why.
They don’t allow you to hire enough staff or give them enough hours to put away all the stock, and that district manager wasn’t lying. It’s coming every week. Period. And if you tell them “I don’t enough hours to put people on the schedule to get this out, the answer is simple: “that’s why we pay you salary. YOU put it up.”.
Which is why I was regularly working 80+ hour weeks.
Beyond that, you had their “penny savers” club. They will announce online that they have a number (often a high number) of out of date stock that simply has to go today, so it’s been marked down to 1 penny. So, of course, everyone rushes to DG to get the penny items. What those folks don’t know is that and hour or more before they did that, they call the local DG managers and tell them to take all those penny items and move them to the back stock room and then to the dumpster that night.
Why? To get people in the store so that they’ll inevitably buy more expensive things. But why throw the stuff out? Why the bait and switch? Because they’d rather throw it away then give to their customers for a penny. That’s why.
Dollar General is a cesspool of scams, corruption, lies, doublespeak, overworked, underpaid employees, and manipulation both of their staff and their customer base.
Trash.
Wow. Thank you for sharing this information about Dollar General.
You do realize you’re entitled to overtime even though your salary. If the district manager said anything about it that’s what the labor boards are for.
@@thanniss That depends on whether you are an Exempt or Non Exempt employee. Just being on salary does not entitle you to OT
This was my exact same experience as an assistant manager for dollar general. I thought it was just my store though I did not realize it was such a prevalent issue
We already know when we walk into a Dollar General it’s shortstaffed and the attitude suck and we’re getting ripped off
And if you will notice, the cashiers are trained to ask you “do you want your receipt?”, they know most people will say no, and they throw it in the trash and you’ll never know you were overcharged!
I look at the monitor as my items are scanned.
My dollar general shoves the receipt down your throat! 😂😂 fr tho they must hate throwing it away and filling up their garbage i guess.
Not trained to ask that. People just tend to act offended or upset when you hand it to them. A lot of older people or people who pay with cash avoid their receipts like the plague for some weird reason.
@@DyronBeanwhat sane person acts insane when handed a receipt for items they just bought
@@sugamama9444 i wish I could tell you lol. I don't understand it myself
"Corporations are people," until it's time for accountability.
$1 MILLION is nothing when they take in $ Billions
without corporations there wouldn't be much work out there
Welfare for Corporations - Good.
Welfare for People - Bad.
@@LHLK-q2v without corporations you would still have jobs but your employer wouldn't be some corpo exec, small businesses would flourish and you would deal directly with your employer instead of some rep that doesn't care.
I agree with the concept that businesses themselves are people for the purposes of exercising rights. But I also completely agree that when the business knowingly breaks the law... the Owner or Owners or Board of Trustee's gets prosecuted and goes to jail for any convictions of crime against the company. I hate fines... they never work and only create "rent seeking" mentalities in bureaucrats.
As a former DG manager I can confirm everything in this video. I was not even allowed enough payroll budget to keep ONE person in the store for the time that the store was open. The store was open 15 hours per day. my budget allowed for 10 hours of coverage. Despicable company.
Don't you love how they expect managers to work 6 days to cut down payroll since managers are salary and other employees are hourly?
Also a former DG manager. The worst company I have ever worked for.
I used to be a keyholder at a DG in NJ. It was crashing and burning quickly. They fired almost all of us...
I think the former store manager unalived himself over it all... It was definitely implied that he unalived himself by his relatives online when I decided to look him up a year later, and it would have been shortly after the great purge.
If we'd just had one extra person on shift, we probably could have sorted it in a reasonable amount of time. Instead, we all got blamed for slowly falling apart under the stress and dismissed.
They still do this
All facts
I worked for Dollar General for a little over 5 years and it was hands down the worst job and the absolute worst company I’ve ever worked for. I do encourage everyone to simply not shop at the store, but if you have to please remember to direct your anger towards the corporation and not the employees working at your specific location.
Every single store is understaffed. Underpaid. They throw an insane amount of work at whoever does show up. I was routinely working open to close shifts with no days off, basically not stoping to eat. Never had any help. My district supervisor was an absolute asshole who would lie about needing “just one more week” of extra work and they’d get proper help but it never came. I got so fed up I told him that at some point responsibility falls up the chain of command not down. Since they didn’t have a store manager or assistant manager he needed to show up to fill in shifts and was told (and I quote) “he doesn’t run cash registers” and I’d just have to deal with it.
A month later they fired me. Which as the absolute best thing that could have happened. I was so depressed working for that company that I honestly had suicidal thoughts. Not only do they need to be investigated for this pricing issue but the way they treat their employees absolutely needs to be addressed. Personally, I hope the whole chain goes bankrupt and closes.
Wow. Sounds like Amazon!
As an ex general manager for dollar tree... I appreciate this 😁
Dang that's a lot of likes! I didn't get to say my piece! Shooo.. this person knows.. lmk I'll tell all secrets jack 🤝🤷🏼♀️🤣🤣🤣🤣🤣
I have seen what the employees go through. Most times one employee working the whole store putting up stock and running the register. Unbelievable how their employees are treated.
The few times I've entered a store it's been a shitshow with high prices - now they have pop shelf along with dollar tree - all horrible goods for the most part
That sounds awful. Really important point to remember the employees are the scapegoats for the people with the real power. Thx for sharing that. Very happy to hear it’s not part of your experience anymore!
These places suck and they ruin communities. Lori, you are a hero. We all need to do our part to stop these corporate thugs.
It's funny, if I steal from a company, it's a "police matter." If a company steals from me, it's a "civil matter."
Edit: for those in the comments, I don't steal, and don't condone theft, as a thief is one of the lowest forms of scumbags that walk the planet imo. I'm just pointing out the bs of the "just-us," system.
So true and Wallmart also does it
Very astute.
Even though "corporations are people" ....
Exactly
@@sd8023 Items were supposed to be half off the day after Christmas at Wal-Mart I paid for a few items at the self-check out & they rang up FULL PRICE! My mom works at the store & I had her take every item back for me the following day that didn't ring up half price! Then the next day my mom said the item did ring up half price. SHOULD HAVE BEEN LOWERED THE DAY I BOUGHT IT!!!!!!!!!!!
If you steal you go to jail. If a corporation steals not only does it not go to jail but the people behind it don't go to jail and the company simply pays a fine that is already factored into the cost of doing business.
Not in a blue state, they let you steal all you want
And if you squeal, it's anti-trust.
put the employees in jail then for not putting the new prices on the shelf!
Punishable by a fine means legal for a price - i.e. legal for the rich, crime for the poor.
@@SgtJoeSmithSure. At that point you should also put the customer in jail for not recognizing the rip!
This DG cashier quit before ringing me up. I said "who else is here?" She said "you" and walked out😂
OMG that’s so funny.
Walk out too
Damn I wonder what kind of person you are to where you were the final straw for them to finally quit
Right!
@@christinabradshaw7079m
I'm so glad I found this video, the dollar general in town I live about 75% of the stuff in store is priced cheaper then you get to register and it's always more, and they won't fix it.
“Who has the time to complain over a quarter? Well I do.”
Absolutely badass.
absolute pettiness and needs to get help
@@LHLK-q2v You've obviously never been poor. If you had, you would understand.
You need to seek help for your fetishization of corporate boot-licking@@LHLK-q2v
Absolutely, even if it's just a penny!! Otherwise, that's how they get over on you.
Exactly, quarters add up!
I worked at Dollar General for almost 3 years .
The reason why this happens is because they have someone at the corporate office that changes prices via computer for every store they own .
They send new pricing tags to the stores , but the employees can not keep up with the price changes .
As often as they change some prices ,, they would need a full time employee at each store just doing price changes .
I live in the sticks , 20 miles to the nearest city .
There are 3 DG's between me and any city that I go to .
All are understaffed, all are a mess , all have wrong pricing , All would be fined heavily if the fire marshal would bust them over the Americans With Disabilities Act because of how cluttered the aisles are .
I'm a former employee of 5 years and your correct about everthing you said
Exactly this. Some people are commenting and blaming the employees as well as the corporate higher ups. Guarantee they've never worked retail for very long 😂
@@Joshua-ze6hdWell, that's assuming it's intentional. If it's 100% the case that they're just too understaffed, they still have a legal obligation to satisfy and have been negligent in doing so. The obvious answer would be to hire more help. Even if that help is there for just a couple days a week and literally all they do is make sure price tags stay updated. Alternatively, 1 store I worked at a couple years ago said that they were considering digital price tags which could be updated with a computer rather than having to do everything by hand.
@@Joshua-ze6hdI agree, I add as I shop and check my receipts. If it’s off, I bring it up on the spot . I’ve had to do this with Walmart, target as well as Publix …
You are absolutely right. I'm glad you spoke up on the shortage of employees to change price tags.
What about cable and cell phone companies those people tell you one thing and absolutely Jack the price up... Everything is a scam in the United States and the world, it needs to be stopped!
EXACTLY!!!!!!!! They are the WORSE BLATANT Scammers of all time. This goes back years. They are such thieves they even had to change the name from Cablevision to Optimum because they wanted people to suddenly forget they were thieves. Like, nope. You're STILL a thief trying to beg and come to MY home to subscribe to then lie and try to take my money. Lol. First of all, I DON'T NEED Cable or Internet ANYWAYS! Back in the day TV was FREE! What tf I look like paying for something now that used to be free. If it cost me money then I don't need it. End of story. Go away Goblin.
Exactly!^ Verizon, Att, and TMobile all three have done this to me!
I use Spectrum... when I got the internet it was $30... now, it's $100 a month???
@@GlobalFreeLiving - Same here, only fortunately, it only went up to the $80s monthly… but still that’s a lot when you’re on a limited budget of Social Security, that’s already losing the battle of making ends meet.
Then Spectrum says they’re changing something again, and will send me the stuff needed for the changes, and I will have to do all the work on my end… knowing this all probably also means an increase in monthly payments… so… I didn’t go along with that and now I sit with no WiFi. 🫤
Absolutely true. My wife and I just reviewed our I-phone and internet bill. One year ago it was 55.00 a month. Today the same services it's 140.00 a month? Deception at it's finest. The problem with these retailers is, they ALL do it!!!
Because of this video I will go out of my way to not shop there. I will also go out of my way to support small businesses! Thank you!
I agree but my question is. What small business? The cancer of chain groceries has grown so big there don't seem to be any other options! At least that's how it seems in my area. It's really frustrating.
Small businesses charge even more for their shit, fuck that.
@@someone760 we have to in order to stay competitive.
Your comment really doesn't even count...
I charge more as an IT professional than most other IT companies...you pay more for better stuff.
Don't buy DG items...like don't even buy into the convenience or shut up!
I went into a DG on a Saturday morning about 10 am in Springtown, TX. Took my items to the long check out line and waited to pay out. When i finally reached the register i asked the cashier about yeast that i came in for because i didnt see any other associate in the store. The poor woman responded that she was sorry but she had opened the store and was the only one scheduled until later in the afternoon. I was shocked! This is not safe and totally abusive of their employees. They need a bio break opportunity as well as a lunch. Labor board should investigate this.
Yep. I don't go to that one anymore. I'm in Azle
They're owned by the Chinese like Family dollar.
Dollar tree does the same thing
Yes, I have been told the same thing several times as well.
@@GBR1111-x2tIt's not a problem with your local store - that's the kind of thing that's handed down from on high at corporate!
They don't do this in Michigan, we have a scanner law here. Everytime you've overcharged the store has to immediately give you 10 times the overcharge up to $5 per overcharge. It doesn't matter why it's marked wrong, the store has to pay . If they refuse 3 times the state will take their license and close the store.
It's only an overcharge if you're not paying attention and end up paying for it.
This needs to be federal
WOW....LOVE IT!
Not true. The store can CHOOSE to pay a 10x bonus if there's a receipt and it's reported within 2 days. They're only legally obligated for the difference between the advertised price and the scan amount.
Amen
If corporations are people, criminal charges should be pushed
That's why corporations have 'lobbyist's' who essentially bribe the government.
Corp as people was Corporate foot in the door to Corporate Captured Privatized Government. When Corporate hurts kills victims. All the sudden Corporate that claims its a person reverts back into Corporate Judicial Corporate Captured scumbags Justice is the form of a fine that goes straight back to ? Corporate
The end game for that is jail time. How does a corporation go to jail?
@@karaokehammick5215by putting the board of directors and executives in jail.
@@X4zerm4n Yeah that's already a thing though. CEOs have even gone to jail. Corporations are treated as people in civil cases, not criminal, because you can't throw a corporation in jail.
When I first saw this i thought these people had too much time on their hands-but no, I experienced it numerous times w/o noticing/caring, until one visit almost half the items I purchased (maybe 10 items total) cost more than the price tag on the shelf. Then I remembered watching this video months prior and realized how true it was and STILL IS. Crazy.
Well, after reading this I choose to no longer give them my business. Thank you for enlightening me and I will be sharing this info with my family and friends. This is shameful!
I will continue to shop there but will pay attention as I should have been doing anyway. There is a national chain tire store in my small town who has good to fair prices on tires and alignments, now their corporate operation is a real bunch of crooks. I am a retired automotive technician so I know what I am looking at on the bill. The guys in the store know I do too. So when I point out the automatic add ons corporate has built into the system that don’t even apply to my truck like $40 to recalibrate the tire pressure sensors (you can not calibrate this system, period) and or new rubber valve stems (my truck does not have rubber valve stems stems) they just just remove them from my bill. I’m happy and the guy at check out is happy to do it.
Me too, no more shopping there
Eyes will be wide open
moving forward. Thank you.!
You are easily controlled, huh?
You're paying for convenience..
At this point, they shouldn't just be fined -- they should lose their business license.
Agreed
In Canada, if there are a price difference between a bill and a displayed price, the lowest price is charge plus a 10$ or 5% rebate. The rules must be displayed ta each check out stop or a huge fine is given. Having this law cost nothing and help little people.
@@pierregravel-primeau702
Canada seems to actually care about it's citizens, to a degree.
On this side of the border, we're viewed as money piñatas.
Andinewtonian right
Exactly, just like driving..if any business accumulates x amount of points by habitually violating a law you lose your driving privileges..if you behave and wait a year etc allow them to get a restricted license for a set probationary period.
That happened to me once at a Dollar General in San Antonio but I’m always very careful at the register so when the girl was ringing me up there was an item that rang 53 cents more than The shelf price. I called the Manager and she said “Oh, the manufacturer went up on the price, and we have no control of that.” I took her to the aisle and I told her “this is what is advertised and this is the price that I want.” so she had the cashier refund my money.
We had laws “truth in advertising”, but then bush was “elected” , bait n switch was illegal, now it’s common
If it were in Canada , it would be free 🙂
What location in SA
I'd have asked, "How do the manufacturers prevent you from having accurate shelf tags in your own store?"
That's why they make the text so small on the digital coupons too
I started shopping at DG 12 years ago. I was going through a divorce and barely surviving with 8 children. I noticed the wrong prices right away because i was counting every penny. When i pointed out the wrong prices, the employees wouldn't correct it. At other businesses the employees would apologize and correct the price. The employees at DG said that the weren't able to do that. DG is deceptive and corrupt!
I worked at Dollar General and it is a fact that they only keep two people on staff in the building at any given time, only Saturday morning before the store opens is there 3 or 4 people... Yeah .. just a manager in the back stocking and one cashier ..all the time!!! Ridiculous!!! We have over 12 DGs here in Clarksville Tennessee Montgomery County and it's the same at every store, you see stocking karts full of s*** everywhere because there's not enough time or workers to put them up.. I worked at one for 6 months so I can tell you firsthand this is the truth.. it's no one's fault but corporate! I've told everyone that if they want to change they have to write and call and complain to corporate headquarters.
It’s exactly the same here in Tampa Florida 🤦♀️🤔😱😡
That practice encourages theft and robbery. They love to endanger and exploit black employees.
Walmart does the same thing and it’s disgusting!
I worked at a dollar general for 6 months as “assistant manager”. It was the worse job I’ve ever had. And yes, there was always just 2 staff and 3 if we’re lucky. Me and my staff would bust our asses off just for the store manager to tel us how come we didn’t finish our work
Same working conditions in New Orleans.
You guys are absolutely correct 💯. I was an employee of DG in my community for almost 1yr and watched these deceptive practices happen continuously. The best thing that ever happened to me was, "I quit".
Thank you for bringing awareness to these issues with this company.
They all need to be shut down!
T h a t s what it is, deceptive practices!!!
What's even more odd is encountering employees who will bend backwards to support such shenanighans. They're like pretty much supporting and fighting the customer for what they in no way benefit from. The first time I saw that store I was turned off by it. It looked confusing from the outside.
If you know it's still going on, then contact the local government's weights and measures department. They're the ones who are supposed to be holding these companies accountable for their pricing discrepancies
@@junglekutz5625What’s confusing about “Dollar general”?
They thrown away so much good stuff in the dumpster in the back of the store.
I mean heaters, fans, toothpaste, etc. they won’t give or donate them to anyone.
Some people steal them after the store is close..It’s a shame to thrown away
items they could donate to organizations that help people that are struggling in
this world..
While working at DG for 3 yrs now, yall should also know its not just the shelf prices they're changing without notice, its also the coupons they provide you on the app. Alot of times theyll remove them during the sales, and people are thinking those coupons are being put on their purchase when they aren't. They're scamming people like crazy here in Arkansas.
Time for a boycott. Give them the bud light treatment. Go to family dollar instead if you’re near one.
Same here in Iowa!!
I live in a small town there are so many people here that don't drive and are more or less forced to buy their groceries from the local DG the prices are ridiculous. The employees are nice and always sympathetic. It's scandalous what they charge for the simplest item.
Oh, that is just dirty. Thanks for the heads up.
Heck ..I can't even find their app. And come to think of it. I've never seen any one use it at check out. I ask the Manager once where to get it and she said she didn't know
Wal-Mart has been doing this for years. They move in a community and lower their prices until the locals or other businesses are drove out the they raise their prices
I was just about to call Walmart out as well...
Notice now that they don’t have any real competition, they aren’t in any hurry to go back to 24hr stores. They don’t have to.
Dollar general built a bunch of stores in my county AFTER all the other businesses were gone in those areas they are filling a great need. I think this mess has been cleaned up as they are able to hire enough help and inflation is just bad, not crazy like a couple years ago.
Walmarts are closer to a traditional storefront than these dollar stores. They require a large amount of people to be sustainable. Meanwhile these dollar stores can stick their roots in the smallest of places.
not the same thing Dollar General is doing. Walmart honors the prices on the shelf. As far as them 'moving into neighborhoods and driving out the competition' --- that's their business strategy. You want to compete with Walmart- offer better value, sell better stuff, provide better service. Trust me- there are better stores than Walmart.
I used to shop at Dollar General all the time because there is one at the end of my block. Pre-Covid, there were no issues with shelf prices vs. register prices. During the pandemic is when things changed. Once I became aware of the differences in prices, I gave the store over a month to fix it. It became obvious that nothing was going to be done about it, so DG no longer gets my business and never will again.
I noticed this too!
I used to work at Dollar General. Terrible company. We were constantly understaffed and they made sure no one could work full time hours. Half the equipment in the store was broken and never replaced. The place was always a mess and we couldn't even get a vacuum cleaner for the store. The manager in store was fine but the person above her would constantly change our schedules without telling us. Sometimes our schedules would change in the middle of the night and we would wake up on a day we thought we had off and look at the scheduling app to see we were supposed to work. The self checkout machine was always breaking down. As a cashier I was expected not only to man the cash register alone but also whenever there wasn't actively people checking out I was supposed to go around the store and organize the shelves and somehow keep an eye on the counter at the same tine and of course I'd get yelled at if there was a person waiting in line for even a second when I wasn't there. The manager would throw away products that hadn't sold(including food items and candy that were perfectly good to eat) and of course the employees weren't allowed to have any of this stuff that was just getting tossed in the garbage. We had to work holidays when almost nobody was coming the store. They would lose more money on paying us than they would get from sales on those days. It doesn't surprise me that prices weren't kept up to date. The employees don't have time to change prices and the computer system would update them automatically. Another thing. The computer system was a nightmare. It would lag constantly and get worse throughout the day. It would get to the point where I would have to wait 5 minutes at a time between button presses before it would do what it was supposed to do. Oh also if employees needed to do anything during a purchase other than add items or finalize the purchase we had to get a manager. We couldn't remove items or apply the sales the computer system constantly was missing. We couldn't handle returns or anything. I know this is a long meandering rant. I apologize to and thank anyone who read it.
You’d enjoy Jon Oliver’s rant, from a couple months ago.
@@sunshine3914 Seen it actually. It was pretty great.
@@rzq100No, you SAW it.
You deserve a medal.
That’s a nightmare
I've experienced the same thing. The advertised price is not the price at the checkout. I don't go there much anymore.
This happened to me once at a Dollar General. Qhen the prices did not match at the register, I just put down all my merchandise and left. People need to do this. Nothing like a loss of profit to wake a company up.
yea and then waste 30-45 minutes driving to the next closet wal-mart in my town spending abotuher 30-45 minutes shopping, only to waste another 45 minutes and gas drving back home meanwhile being hungry and irritated?? i think ill just pay the 3-5 bucks that they scammed me
Same here. The incorrect pricing isn’t a business strategy; it’s caused by poor local management. Corporate needs to mandate X number of hours scheduled each day for a dedicated employee to change and audit price tags.
@@amandaburleson2035 And you're the reason this continues.
WE THE PEOPLE can bring change into our world ❤
Everything they do is to cut costs and save the company money. I was a truck driver for 25 years. A company I drove for years ago tried to get me in the Dollar General account, I refused. They won't pay to ship their freight on a pallet. So, the driver has to physically handle every box and the store employee has to stack it. If they're the only employee working they have to go to the front to run the register. It takes hours to unload and you don't get paid by the hour you get paid by the amount of boxes you handle. I'm now 65 and retired thankfully. I've never been inside a Dollar General and I never will.
Getting us ready for our 15 minute cities.
Sysco pulls that shit too
I noticed that too. I applied and did a walk through. The lady told me i would work the back while stocking and register..
@@Xerocki mean most food distributors do that. When I worked 4 Pizza Hut the McLane driver all did the unloading. Usually they just have a pallet or two to unload not a whole truck.
@Vermhatwormhat819 he said they don't use pallets
Wow, I've had this happen SOOO many times and thought it was really wrong, but didn't want to interrupt the ONE employee on duty. Almost everytime I shop I am angry and upset when I see how awful these poor employees treated. They are almost ALWAYS the only person working there and have to do EVERYTHING alone. Idk how they even get a minute to use the restroom. It's a despicable way to run a business!
Prices are sky high. Nothing is a dollar.
I’ve often wondered why is it that, when the price charged at the register doesn’t match the price on the shelf, the price charged is never LESS THAN what the shelf price said it is . Law of averages being what it is🥴, you would think that SOMETIMES, if there’s a mix-up,, it would work the other way around, as well, yet it doesn’t ever seem to work that way for you. 😑
It's called corporate greed.
Don't shop there, please.
@@Fireguy97my exact comment but in the main thread
I just noticed the same thing the last time I went to Dollar General. I was overcharged for 3 out of 8 items. It was about $1.50 . Small enough that I didn't want the hassle of waiting on someone to fix it.
My wife was a manager at DG. It was a terrible company to work for. I am not against companies making a lot of money, but this place truly does take advantage of their employees and the public.
AGREE THE 1 NEAR ME CANT KEEP EMPLOYEES. THERE IS ALLOWING SOME1 NEW WORKING & THEY R ALWAYS LOOKING 4 HELP. I KNEW SOME1 WHO WORKED THERE & SAID THEY TREATED THEM HORRIBLY SO THEY QUIT
My son was hired by DG. He quit after one day. He said there was total chaos, no manager was there. There was no one to train him
I feel so validated by these comments! I worked there for 4 days and quit. Worst job ever, McDonald’s was better.
@@amyamyamy777 Fast food? McDonald's better? Smh
I argue for the price that is on the shelf label. Walmart is almost as bad. I got refunded almost 400 dollars in one year. A little change adds up.
The whole country is doing this! Especially Walmart and gas stations.
Thank you. Each item used to have a price sticker on it, but with barcode scanners, this became unnecessary. The problem now is that the shelf price stickers change so often that understaffed stores can't keep up with the changes. I see the same problem at my local grocery store: new shelf price stickers pasted over and adjacent to old shelf price stickers, and items so jumbled on the shelf you can't tell which prices belong to which items half the time. And the employees are so overworked because of staffing cuts they don't have time to sort it out.
Your gas station list prices of items? Mine leaves them un-priced which technically isn’t illegal but easier then problems
Walmart is super offender😂
its the retail tax going up and down due to bidens term in office
Time to push back against these ASAP! You go to the cashier and you make hell to honor the price listed.
If you are watching this and live in Michigan remember that Michigan has the "Scanner Law" which says that is the price that rings up at the total is higher than the price marked on the shelf they HAVE to give you the difference plus 10 times the difference charged. The "Bonus" is $1 Minimum and $5 for the max. If they do NOT, then you can file a small claims and they have to pay you actual damages or $250 whichever is MORE. I have used it several times at my local Dollar General, and now the prices are usually marked correctly on the shelf.
yep, just make the cost of not complying higher than the cost of complying
Nice law. Should be everywhere.
Yeah punish the employees for policies they can't dictate.
@@anthonychilders9549 so you can't read.
Wow! That Scanner Law should be a federal one. Thanks for sharing.
Literally the worst job/company on the planet. I was between jobs and desperate and worked at Dollar General for about a month. They assume all the employees are stealing, so you can't change the price of an item or give change without the manager, who you have to track down bc they're usually at the back of the store stocking. They make you stand in front of the camera and check your purse every time you leave the building or before you go home. My manager at the time was always working overtime and wasn't getting paid for it and would work 7+ hours without a lunch. I told her that was illegal, and she should report them. Don't know if she ever did.
I got accused of stealing my own lunch from home. 😂
Everyone's favorite store TJ Maxx is another store that thinks all their employees are stealing. I worked in loss prevention and we had to have a new target (employee) each week that we were investigating.
"Got my eye on you Sheila"
I delivered to DG’s for 14 years. They are a despicable company. They treat their people like garbage. Store managers get payed under $40,000 to work all holidays and often never geting days off. Most stores have a 1 person staff expected to do everything.
Where are all the companies that don't do that kind of stuff?
@@malachi- what do you mean? Walmart is not even that bad.
In 2019, the managers at the small stores got $32,000, and the biggest/higjest volumes made $43,000. I made $37,000. If I was an hourly employee putting in 60-72 hours per week, I was actually making $7.56-7.63/hr. My cashiers made $8.00/hr. I was the lowest paid employee in the store when broken down by hour. If I had only put in the 45 my salary was based on, I would have been the highest paid.
There is no slave labor in America. Nobody forces these people to work at DG. Stop with the "woe is me" mentality. Take control of YOUR life.
@@sirwinston2368 Whan you live in an economically depressed area, you take the jobs that are abailable. The rise of the Industrial Revolution turned the majority of Americans insto wage slaves.
The management at Dollar General in Berkeley, Illinois (suburb of Chicago) was terrible in Feb. 2024. Their checkout computer registered $2 more than the price tag shown on sunglasses I wanted to buy. When I politely explained to the manager that she legally had sell me the sunglasses at the price shown on the tag she refused to sell me the sunglasses. I politely got her name and told her I would be contacting her district manager over the legal principle of this. I called the DG customer service line and told a representative what happened and that I want to speak to the district manager of the Dollar General store located in Berkeley, Illinois. The representative took a message and the district manager never called me back. Now I'm boycotting that store.
That's the thing. Sure, it's illegal, but they can just assume that if you're poor enough to shop there that you're too poor for a lawyer to take it to court. And even if somehow you got it to court with a lawyer, then either the settlements begin if they know they will absolutely lose, or they will do everything in their power to bleed you dry while it lingers in legal limbo.
It turns out that money does buy innocence after all.
Unfortunately, you're correct. 😞
As someone who used to work for D-Gen-
The sunglasses are tricky, the Glasses and sunglasses are dropshipped vendor items, and (at least at the store I worked at) I was unable to change the price for them. I hated it... the printed price on the sunglasses tag themselves says $8, and the computer rang it up for $10 with no way for me to change the price. There were a few other items I was unable to change the price for as well, but not many.
@@EbonySaints do you need a lawyer for that ? in Brazil complaining about the price works because you can call the police, then it wouldnt be me fighing then on the courts it would be the state, so they just correct the price to avoid having all their items checked which would cost their entire business not just one item
@@devforfun5618 Unfortunately, the manager of the Dollar General in Berkeley, Illinois seized the sunglasses and took them off of the sales floor. With hindsight, I should have called the police and filed a police report had I known how corrupt upper management of Dollar General seems to be after watching this video. The management of most other stores here in the USA are more reasonable than Dollar General. Filing a police report is typically unnecessary when the merchant is reasonable. Dollar General is unreasonable.
I'm glad this is being exposed. It's not limited to Dollar General. I have been trying to expose WalMart for a couple of years for doing it too. I started taking pictures of every item I take off the shelf and make sure everything gets rung up at that price at the register. The number of "oversights" will blow your mind.
How hard is it to keep track of what you buy on a calculator then compare prices at the end?
@@krazykuz13cmc seriously? We should be auditing businesses instead of them not committing fraud?
I take pictures too because it's been a regular issue at Walmart. These stores count on people not checking their receipts
@@krazykuz13cmc if that works for you, that's great. Photo evidence works well for me, especially when the manager wants to argue with me at the register that I must have been looking at another item instead.
@@krazykuz13cmc A calculator will tell you there is a discrepancy. A photograph will show which specific products have a price difference.
I went in last week, I was using cash, had added everything before I went to the cashier. The machine added almost $3 to my receipt. I went back to the cashier, the receipt just didn’t add up. She couldn’t figure out what happened so she ended up handing me $3.
It’s amazing a week later to see this video. Absolutely true.
I worked at a chain corporate grocery store in Oklahoma for years. We were told as cashiers that if the price on the shelf didn't match the price that was in the computer, we were LEGALLY obligated to change it for the customer to the lower shelf price because of pricing laws. How is Dollar General not being held to the same laws?
My exact thoughts as I watched this video.
I work at a DG store. It must be state/district orders because our district and regional manager have always enforced honoring the shelf price to follow the law. Also, regular sales associates don't have the authority to change the prices on the register, that requires a lead sales associate. Since many are so understaffed and overworked I'm guessing they just can't be bothered to come up to help fix the issue. It breaks my heart.
They are and they do. This is desperate backwoods broke people looking for a settlement
Same here in Australia and 2 of the major chains have a company policy that you get it FOR FREE if the price is wrong
WIC is highly regulated at the register, back when I was cashiering you had little books about what was eligible and what sizes/price point were allowed. WIC customers are always paying MORE attention to details than your average shopper, they have to.
I have a dollar General probably 3 blocks from my home, and I refuse to step foot into that store after hearing how they treat their employees.
Awesome! People fail to understand the power of the dollar, just imagine how we could crumble their world, by collectively not going to work for one day! The panic that would be set off would be insane! I am wanting to try to organize something of that nature. Strength in numbers. Make members of congress show their corruption. I know I must sound crazy, I am just tired of how our system is failing the many for the few, It seems like we are headed to a dystopian future. I don't have any kids, but I know that isn't a future good for anyone.
There's employees at Dollar General? You wouldn't think so by going in there and seeing all the unopened boxes blocking th isles.
You would help employees more by asking for a manager, and politely detailing your valid points.
And, writing Corporate HQ.
@@MarcPagan it would be a waste of time. The boxes in the aisles and poor treatment of employees is not a bug, it is a feature. It is part of the business plan of Dollar General.
Sadly, I agree with your point. But, complaining to an AG if there's a real crime, like charging more than the price stickered, can't hurt :)@@Mogthrasir1989
I will not shop at Dollar General again. This is one way to correct their problem. Once they see their sale going down they will correct the problem or they will close down. It's up to us the consumer to stop it.
And where will you get your groceries if EVERYONE closes down near your location? Some people just think life will fix itself when they fuck it up. Good luck.
@@NathanTestimony2024 I am surrounded by DG stores. I can count on my hand how many times I've been in one and the amount of dollars I've spent there. If they all closed down near me, everyone would quit being lazy and just make the trip to the nearest grocery store and get stuff for the cheapest price.
but thats not what happens, the corporation goes bankrupt, renames themselves and continues.
they dont make it easy for someone to start a company, and the first year is often a complete loss... you buy all this stuff, but nobody knows. yet.
how many mom and pop stores are around now?
zero. nobody pays more for better treatment of employees. they go to walmart. mostly because other stores dont advertise, and arent 24/7
You have to understand that “most” people that shop there aren’t privy to YT or even social media, so they will not be aware that Dollar General is the culprit to our economic distress.
Stealing
This validates my experience at Dollar General. I can’t remember the last time I went there. Bunch of crooks at the top.
There's a brand new Dollar general up the road from my house that overcharged me for bread. I very nicely brought it to the managers attention and she said to the cashier, "he's just gonna have to pay the price it rung up at.". I cannot believe she said that. I just left the bread there and left. I told as many people as I could about what happened.
Next time steal the bread and spit on the register. Dollar General has earned it.
In Australia, you would get it for free if you sed you new your, Consumers rights. Old people didn't trust barcoads when they came in.
@scarletangel1997 but he will be arrested and jailed, for stuff like theft and also probably damaging property and misdemeanor.
Do not do that, act intelligently.
-not a lawyer
@@FrenchCanadianGuy
While I agree with the sentiment, the organizations who own these stores don’t care about ripping off their customers or the financial stability of the areas they supply.
@@dozzer009 that doesn't mean one should break the law and put themselves at risks stupidly.
I was told by a manager at DG that once she became a manager she was put on a fixed salary and then they started pressuring her to work more and more hours. Typical corporate greed.
Never work salary.
It's called salary, not some crazy sinister thing.
@@sandler800 are you making a point?
@@michaelhollis764 yeah, that is not some crazy idea that when you get promoted you get paid differently and have more responsibilities.
@sandler800 every person I've ever known to work salary ended up making less per hour than they did when they were paid hourly.
I live in Tennessee. The DGs I shop at are constantly advertising HELP NEEDED. One day I asked what positions they needed help for and the rate of pay. The gentleman said you do all positions…cashier, unbox and stock all goods and the pay was MINIMUM WAGE. That’s shameful. 😱😡
Dear Sandstom 29, At 2:38 minutes, Are they just making and dragging out a show?
Some DG stores have price scanners for customers.
At Dollar Tree, most items are 1.25 dollars, but they cut the size.
I'm in TN too. I know a gal that just got hired on at one. They topped out her pay due to experience, she said it was around 12. an hour. She could've been lying, I always assumed they paid minimum wage, but no reason to lie really. But, she has hardly any hours, about 20 hrs a week average.
Entry level job. Work it for a bit, get the raises and promotions.
It's a job for people who need or want to work a job, right? Both my husband and I worked part-time at a DG for a year and got completely out of debt and we're able save almost enough money to buy our home outright. Don't knock it till you've tried it.
Same here ein Alabama. Employees are trying but they are over worked and just there out of necessity.
I live in Jacksonville Texas and these Dollar general stores are making a killing off of us. How do you get someone to investigate this?
I QUIT shopping at Dollar General over a year ago & wrote this same thing in a survey. Shelves do not reflect prices at register and then I am told that the shelf isn't correct and that they can't change it fast enough and they won't honor their shelf price. So I don't spend any money there at all ever. I know when I am being robbed. Hope you enjoyed your last dollar from me Dollar General. Don't forget you're never too big to go out of business. Broke people know how to go without. Don't forget that.
I think I’ll take some time one day and as I put each item in my basket run to the front for a price check! Yep, I expect to be thrown out but with enough people doing it it would seem someone would notice!
No broke people don't know how to go without. Unfortunately, they're broke because they're creatures of habit.
@@Reed-2bigYou could just take a picture of each item's price tag and compare to receipt. By law they have to honor shelf price, tho I don't know who you report them to if they refuse.
John Oliver did a deep dive on Dollar-style stores. They are a complete rip off.
“Broke people know how to go without” 😉
I did a research paper in college on Wal-Mart and came to a similar conclusion. When they move in, small businesses get shut out and close leaving Wal-Mart as the only option. They strongarm suppliers because they buy in bulk and bully them to sell at cheaper rates or will buy elsewhere, impacting suppliers bottom line. Then when the profits slow, they'll close the store leaving no options for the communities they've destroyed. There's been a few great documentaries over the years that layout what i found in my college paper 20 years ago. And no, i haven't shopped there since.
Waa thinking the same about Walmart. In fact, sine John Oliver did a piece on Dollar General, I kept thinking about who gains the most by targeting Dollar General and it is clearly Walmart. Not saying DG isn't "guilty", but it is interesting that they're being specifically called out.
Yes, I never shop at Walmart or dollar stores. I am fortunate to be able to do that.
What’s sad is a lot of people don’t have choice because the supermarket that was there for generations is gone.
I have not shopped at a Wal-Mart in 20+ years. They abuse employees and use the American taxpayers money as part of paying them!
Yea but in rural areas , local mom and pop stores nail you in price . My local rural grocery store is 2-5 times higher on everything.
It's amazing how true this is. From understaffing to overcharging, this is exactly what's happening in our community.
Corporate law needs a huge overhaul.
In the state of CT, if an item rings up higher than the listed price, the seller has to give you that item for free up to $20.
Boy, do the stores here make sure to update their prices efficiently!
Great law!
😂😂😂😂
But fuck dollar general, still.
This is funny as hell to come across this video, because this exactly happened to me at the Dollar General in Brookport, Illinois! First they had a frozen chicken item that was two different prices in two locations of the store. They charged me $2 more than it was priced, saying because I took it from the frozen rather than the refrigerated section. Then they overcharged me $1.35 above the shelf price for a loaf of bread, saying the one on the shelf, and not in the system was wrong! Plus I was overcharged for fruit. Naturally it tied me up at the register, and I had to wait for a pissed off overwhelmed manager who told me they could not give me the correct price, and because I’m one of those po’ folk they prey on, I had to put items back because I was now a few $$$ short, and besides the humiliation and disrespect I received, they didn’t make one concession to me, and good luck getting through to their district offices, because they don’t answer the phones from consumers either.
I can't speak for other states, but in Texas, they must charge you the LOWER of the price marked, or the price in the computer.
I have a Family Dollar near me that does the same thing and I pay close attention to the price charged at the register. If it is higher than the price on the shelf, I remind them of the law and force them to charge the correct amount. They always apologize and promise to fix the price, but they never do.
It IS a racket.
That’s supposed to be the law in most places. But if you notice a price discrepancy between the shelf and the register, the employee just shrugs and says sorry 🤷♀️ I have explained this is false advertising and they DO NOT CARE. This has happened multiple times at multiple locations. I wish I had documented all of it. I finally stopped buying anything there before it’s 90% off. And my way of sticking it to DG corporate is finding as many penny items as possible 😂
There was a Shoppers Drug Mart in Hamilton Ontario Canada they had a pack of Clarington 48 count marked $9.99, it was In the computer for $29.99, I pointed it out and they fixed it. It was supposed to be the higher price but an employee made a mistake on the shelf.
Texas stores are not honoring their posted prices. I have noticed this happening in many of our stores. Walmart, HEB, DG, & Family Dollar.
Also the TX law does not cover it if it's written in company policies as its a stores right to charge what they want as long as they are not price gouging.
I do know that at my store, we do honor the lower price, without question. We are in a small town and care about our customers. They understand that it isn't us, it is Corporate.
If you're able to avoid shopping here, please do so. We as the consumers need to stand together and shut greedy corporations down like this. This is crazy.
If they didn't have the drink powder I like that I can't find anywhere else, I would never set foot in the place.
Virtually all corporations are greedy and getting greedier by the day.
Check the ingredients of the drink powder and see if it's healing you or harming you.
@@mrchopsticks3 drink powder is where you draw the line at your support 😂 ridiculous at best
I don’t shop there. I also avoid Walmart as much as I can. I’ve worked at both places and they are both terrible employers.
As I understand it, Walmart has a similar pricing scheme- Please watch your prices folks.
Exactly. I had two lemons that were 50 cents each, and I was watching the register, they rang up as mustard greens for 2.69! I’d have gotten charged 1.69 more if I wasn’t watching.
Almost all stores/companies, not just Dollar General do this. It’s rampant because they know that many of consumers don’t check their receipts. My son was just recently double charged on 4 items doubling his bill. He’s 20 so didn’t check his receipt at the store and just happened to look at it after he got home. Walmart!
Only an idiot pays without checking the total?? JUST SAYING.
@jimputnam2044 Calm down
True. I find this happening at Walmart and Safeway too.
That's why I always do self checkout and use the Walmart app to pay. Always shows my receipt when I buy something
Wal marts are every 20 miles or so. Nothing new.
I worked for a large telecommunications company that had the same practice. They would perform a software update that would charge customers 1-2 cents each. No one would notice or argue being charged 1-2 cents more, but if you have 80 million customers, that would bring in at least $800,000. If customers would call in to complain, they would apologize and refund the money. But, the majority of the customers would not.
Brilliant!
AT&T charged me an administration fee of $2 on the bill. I would call. They would remove it. Once the rep said it's only two dollars like I was being petty
I said it's my $2 and I want it.
It happened every month
Your right $2. multiplied by 1 million customers in my area only, equals $2 million dollars. Then multiply by 12 months = $24 million!
They are criminal.
Yeah that's stealing by a company they think they can get away with this but people are catching it so they won't anymore
Office Space comes to mind 😢
Nextel when I worked at Nextel. Only really old people questioned it and nobody had an answer. Just steal one penny each month from a few million people
I work as a merchandising specialist and often have to go to DGs to set their planograms and change out labels because they won't employ enough people to do it. Prices have gone up by 2 dollars all across the store in the last year or so, which is infuriating to see the evidence of while I'm changing out the stickers. They never have more than one employee at any given time aside from the manager and there are ALWAYS pallets of merchandise on the salesfloor that no one has time to put away. Customers regularly wait at the registers for so long they start yelling for service. It's honestly turning into a dystopian nightmare. DG is a disgusting company and they need to be held accountable for their crimes way beyond a fine.
I currently started at DG and what the actual shit! I was a previous assistant manager for another company and I was shocked with how things are ran. I said I’ve set prices and done resets so I can do it for them but they said no. I do the assistant managers job just don’t get paid for it because “it’s everyone’s job” having to run back and fourth to a register while trying to stalk because the assistant doesn’t care is wild! I’m giving them the resource to utilize and because they’re so used to a certain way of work they will take the help
The pay is probably god awful. Why would anyone work there?
@@user-qd1ei2ww6e the pay is pretty good if you’re above an associate but NOT worth it in anyway shape or form
@@user-qd1ei2ww6e Because there are no other jobs available and DG is always hiring bc of their high turnover rate as everyone quits ASAP.
The isles are always full. A new store, Family Dollar and is much more open and safe. Prices seem lower. But Prices are out of control in this country
They have been doing this all over in every state.. and even to me in Pennsylvania
As an Ex- Dollar General Asst Manager ,I can tell you it's all true. I really liked my job at first ,but they quickly start treating me badly and insisted on the impossible.
Me too so I quit. But not every one is as lucky as me, and they have to tolerate it for years, it's heartbreaking.
It's illegal. If it's in the system as one price and the shelf price is different they have to sell it at the advertised price
@@nathanhawee5373 Years ago I went to buy a half gallon of milk at a country store. Sign was much cheaper than the price they tried to charge me at the register. I argued with them saying the SIGN SAY IT'S A LOWER PRICE. Guy said well that's not the price you have to pay. I said THEN CHANGE THE F@ING SIGN!!! I ended up buy a gallon of milk which wasn't much higher than grocery store prices, but all I really wanted was the half gallon at the time.
I quit also after 5 years. They expect a person to perform an impossible list of tasks. Most times there were only 2 employees in the store. At the least, 3 were needed
@garygonzalez3309 yep, I would open the store and work till 2 or 3 pm. Alone. Complete B.S.. then the district manager had the gall to call and complain I wasn't getting all the start task done, all the while spying on me thru the camera.
My friend worked 15 years at Dollar General. She made one mistake when handling the cash register, (she accidentally was missing 20 dollars,) and they fired her on the spot. She offered to give them 20 dollars. They refused. That was the only mistake she ever made in 15 years. Because they did that to my friend, I refuse to shop there. 😤
I hope she took them to the cleaners in labour court!
For a manager, $20 is a suspiciously round number, typically when mistakes are made it doesn't end in 00.s and isn't $20. You give back a dollar or two too much, or come up short a few cents due to giving too many dimes or nickles. You don't accidentally give someone $20 too much in change, and if you are making that kind of mistake, the cash register isn't the place for you.
It is always the first time or only time
@@pdsmith11803-- 😒 I'm a cashier at a LARGE blue & red hardware store.. sometimes, bills stick together.. 🤷🏼♀️ mistakes happen, we're all human.😊
My guess is brand new bills, they stick together. I've seen it happen, you have to be very careful when giving change back. 😮
I live in Ohio and there was a DG built in my residential neighborhood the entire neighborhood petitioned for the company to NOT build the store location but in true fashion they forced the store into our community and now they are having to shut the store location down because no one will shop there because we didn’t ask for them.
You people are awesome. That is how it's done.
Good for the community😂
Good for your community..that's the way to do it!
I’m convinced there’s something else going on. They could care less about building and then shutting down months later. I believe it has something to do with tax write offs. They do it all the time. New stores seem abandoned. There’s one close to where my parents live. It got decent foot traffic. It burned down and they never replaced it, just bulldozed it down. Weird!! Either way, I’m glad you guys stuck to your principles and got the intended outcome!!
Yes I agree about the tax write offs. I was thinking that before reading your comment.
I watched this video two days ago and am back to say thank you for posting this.
I just went to my local Winn Dixie and realized they charged me $1 extra on each bottle of shampoo and conditioner than what was advertised on the shelf.
Luckily the high school aged cashier had the authority to change it (self check out) to match the shelf price.
When is enough too much ???? Why are they doing this to us???
My son went in for what he thought was a job interview at our local Dillar General. He was hired immediately and put to work. 30 minutes later, his "training" was over and he was left to run the store by himself. He didn't go back for his 2nd shift.
That’s wild 😅
Yet the people they hire they treat terrible
Huh, so that’s how everybody experiences it at dollar general
God that's disturbing, sorry he went through that. I've never heard of such nonsense. Training for 30 minutes 😭
I call bull💩💩💩💩
Family Dollar does same thing..
Not enough employees always the excuse, but won't hire enough..
Why hire 5 people when we can hire 2 and overwork the heck out of them, make them do the cash, pack the bags, clean the aisles, oversee the self checkout AND stock the shelves all during the same shift. It's just plain wrong
@@pasteljezebel Fast food places are still operating at COVID-levels too.
I don't know about DG, but I've been with Family Dollar for 13 years. The prices are changing so fast, that the store level employees can't keep up with them, and half the time prices (especially sales) are not downloaded to the registers in a timely manner. They're not thieves, just mismanaged.
How does a lack of employees cause higher prices? It sounds like it should make the products cheaper, because the store saves money on salaries.
FIY Dollar General bought Family Dollar.
Walmart does this too! Their prices are always screwed up when I get to the register. I scan everything with their app when I'm shopping anymore cuz I can never be sure the price is what's on the shelf. This is def not just a problem with dollar general.
I take a picture because of that and show it to them
I’ll be doing the same thing now.
I worked at a Walmart. Several reasons for this. You have third party vendors who stock the shelves. The vendors are given an order with an allotted time that you can't go over to stock and price those items accordingly. However we rely on Walmart to provide a printer to update pricing. They never have enough printers to meet demand for one. For two there never have enough regular employees to make sure everything can get done in a timely manner. This one shelf I stocked for over a month had the wrong pricing but I only was allotted one hour to go in the back find all the boxes stock everything and then print out pricing not to include cleaning up after. if I couldn't get it all done in that hour I would simply have to move on to the next order.
Once at Walmart I realized my receipt was off so I double checked it. I had purchased over $300 in groceries but something caught my eye, FOUR 4 packs of redbull had been mysteriously added to my total, which I never purchased.. a sum of 40-something dollars. I went back in with the receipt and asked them and they quickly apologized and said it was a NATION WIDE BUG that walmart had encountered that day. It was adding RANDOM unpurchased items into EVERYONE'S total. The employees KNEW this, yet warned nobody and checked nobodies receipt automatically when they left. I was furious, my wife had to calm me down to get me to leave. That wasn't a mistake. Wasn't an accident. Do you have any idea how much extra FREE money walmsrt must have made that day due to a 'bug' in their system..? Millions. All the elderly people who barely get to the store, they either never checked or never went back, just paid it.. Hell thousands of people probably did. WEIRD how these 'software issues' only ever result in the Corporation getting extra free money, and NEVER the other way around..
Walmart is a thieving evil vile company. I bet YT will also remove this comment. Guaranteed.
Check your receipts. They do this all the time. And get away with It too.
The Ultra Rich are the kinds of people who would starve you and your family to death while sitting there with a mountain of food behind them. The elites need to go. 🚶♂️
It's a problem EVERYWHERE! Some of it is due to short staffing, someo f it may be intentional. I use their app to scan, too. Even worse, IMO, is finding a lot of items past the shelf date.
I worked at DG in Tulsa, Oklahoma. This woman speaks truth.
Never mess with a lady’s kittie litter. This was your first mistake
At least it wasn't used.
Never mess with a Cat 🐈 Lady 👩! She has no husband, no children, no boyfriends and no dog to play with. She has endless time on her hands to fight the injustice of being overcharged by $1.
Heroin dealers gave their customers a taste at a low price in the 1970s.
*kitty litter
Thank you, I needed a laugh today.
I live in Pulaski County, KY. This county has a population of approx. 65,000. We are approaching 30 Dollar General stores in this county alone. Every single one of those stores are understaffed and usually junky with shelves rarely straightened or sorted. Their employees are very poorly paid and usually are not background checked. DG is a scourge on rural America. Do NOT shop in their stores no matter how convenient they might be. Stay away!
I hate dollar general we were always under staffed because no one could pass background checks... Along with other issues... Most ppl confuse shelf price with digital coupon price on the shelf next to price without app... As far as computer it was basically a step up from dial up and paying cash counting out your change is faster
agree with everything except for the background check.. why do people need a background check to work an entry level job?
I also live in Pulaski County, the DG in Ferguson said that they had a woman there that would get high on her shift close early, no show etc, and said they couldn’t fire her because no one else applied for the job. This was last summer. It’s sad these places are taking up so much beautiful farm land here.
@@kilojuliet2693 it was strict but from what I could tell as an ex employee it was mostly theft and according to them employees stole more than customers even though I could find a item every day I worked that way stolen
@@abrabledsoe3826 I'm in kewaunee county and since your same state heads up on Green Bay area I hear lots of scams etc. de pere too
As a former cashier for Dollar General, I honored the price that the customer told me was on the placard. We had that ability about 15 years ago. The new machines may not allow the current cashiers to do that anymore.
As someone who just quit in December…. You can still override the price, but loss prevention puts you under investigation and comes after you.
If they don't then I leave it on the counter and go elsewhere. Big Lots does the same thing. Have to watch EVERYTHING you buy from these crooks.
As someone who still works at a Dollar General, you have to be a “key” to override the price. Which means an associate like me has to look for the key employee on duty and that can be a pain for everybody.
Randalls did this a lot. If you went to the courtesy booth complaining, they would give you the overpriced item FREE. I wonder if they made so much money over charging that free items to prudent shoppers wasn't a big deal.
I just came from Dollar General a few minutes ago. I bought a jar of Mayo for $4.59 "on the shelf". The cashier rang it up at $5.29. I raised hell. Tired of this crap that every time I go to that store I get screwed. She didn't want to give me the price so I left all my purchases on the counter and walked out. I contacted my state attorney general twice about what Dollar General and Family Dollar but so far ...nothing. Big lots does the same thing.@@auntiecreeps1414
I love the lady in this video! Very upstanding. It's not the money, it's the principal!!! As she said.." Who has time for a quarter, dime??? I DO!" Love it!!!
Companies have been doing this for years. Every time you shop, take a picture of the shelf price with your phone. Show the pictures to the cashier when something isn't correct. They've always price matched it for me, no questions. Not just dollar stores, I do this at all major big box stores.
Be careful doing that. I got arrested for doing that at a Fry's grocery store.
@@raegeh-fv9sm why be careful it's the right thing to do.
You have to do this nowadays
@@ChristyCrosby-e4y I see this all the time at the grocery store, donuts and such mixed together and if you don't read the box you will pay for something not on sell and not realize it. The manager knows it's going on because I tell them so.
I didn't say stop or don't. I said be careful doing that.
I am so glad to see this video. Dollar General employees treated me like I was a “Karen” when I complained about their misleading pricing tactics. I was told that each DG can “determine” if they want to flow the prices of the flyers. And I can’t stand the constant staff shortage. I just quit going to DG unless it was a last resort.
I wait until I am desperate to go to Walmart or DG..
Walmart is overrun with rude people and employees.... DG is over run with customers and not enough employees... DG wants to give out slave wages and work them like a slave...
As a former manager, I dedicate 8 years of my life to this company. No one above a regional manager cares about anyone in this company. I fought the same issues this lady talked about. I would just change the price to what the shelf reflected.....kept my customers happy. Then one day I just snapped. Decided I needed to do better. I'm happier now than I ever have been at a job, and I liked my position as a mngr. I couldn't deal with corporate nonsense anymore. I no longer shop DG.
So, that button on the cash register still exists!
It should be used more often rather than the scanner; scanning a more expensive price.
I've heard this from other DG ex managers. Specifically in Texas. There's no changing Dollar General corporate. I applaud you for walking out. I wish more ex employees would talk like you are.
Dear Brenna 8547. Where are you working now?
@@labbeajI hope no one feels obligated to shop there. If you don’t like it keep driving.
@@shellakers10 I wish more would also. But in West Virginia where I am, You do what you need to do to feed your family
I hardly ever shop at DG. shopped there three times in past fifteen years. The stores seem so unorganized, and the prices weren't low enough for the bother.
I used to work at Dollar General a few years ago. The stores are always understaffed, and they usually overload the Managers/assistants with so much work that they don't have time to change all of the prices on the shelf. The prices in the computers are programmed by corporate so much of the time we wouldn't even be aware of the increase. Usually when that happened (price increase) I'd just do an override and take the customers word for it as long as it wasn't some low ball number. I usually didn't have that big of a problem.
I agree. The corporation doesn't run itself right
As a former employee...I basically just commented the same exact thing
Take it out completely out of the responsibility of the store managers and assistant managers and hire a person that is they only thing that they do. Never mid having them cross train to operate a register, or to do the jobs that the assistant managers do so they can sit and chat in the managers office and gossip. At Big Lots I worked from 6 p.m. to 9p.m. and I was expected to straighten the entire store, go get the carts, move freight around on the floor to bring out in the stockroom that was not being brought out form the stock room, and answer the phone, finish a new layout for an assistant manager, take down the previous weeks add and put up the new add signs, it was totally not my job it was the job of the assistant manager but I started bringing in the grills and patio furniture from the outside front of the store. For minimum wage and Monday, Tuesday, Wednesday, Thursday off, Friday, Saturday and all the Holidays, Thanksgiving, Easter, Fourth of July, Christmas Eve.
Same with me. Our store actually had a policy where if the item was in front of the wrong price you got the price listed. I was a manager at a very rural area
I'm glad you didn't have a problem with it but this is about corporate stealing and D G needs to be held accountable
I worked at a DG for a short time here in Casper, WY. A city with a population of about 58,000. There are 3 DG stores in this city already and one 20 miles away in Glen Rock, WY. I can affirm what this woman says about the price hikes not corresponding to the prices on the shelves. I brought it to my managers attention more than once. I got the same response, " oh we just haven't gotten to change that yet". Huh? Funny she talked about the cat litter because that's what they tried to rip me off on. It was $2 more at the check stand than what it said on the shelf. I made her take the two dollars off. It is a rotten corporation that robs a community in more ways than one and treats it's employees atrociously with low pay, constant reduction in promised hours and blatant lies about their employee benefit programs. SHUT this greedy corporation down!!!
It's illegal. They have to give it to you the price that it's labeled.
I worked retail.
Leave the employee pay out of it. They get paid a legal wage the same as many of the other companies would pay. Minimum wage went up and that's why inflation went up
@@chadrowe8452Inflation has far outpaced minimum wage. It has for decades. Corporate profits also have far outpaced inflation. Several companies have been called out for price gauging. So yes, employee wages are extremely relevant.
@@spookshow6999 Yes but a lot of people dont watch what they are ringing up, and MAYBE catch it at home, and say, Im not going back to complain over a small mistake. And like the lady says, a dime here, a quarter there ads up quickly. I guess a shopper needs to take a calculator with them and compare the total before they leave
My Dollar General is two blocks from me. I had worked retail for many years. They tried pulling this crap on me stating they didn't have the manpower to change the pricing on the shelves. I told the manager that is your problem and shouldn't matter in honoring the price from the shelf. I called the State AG while at the cashier and filed a complaint over the phone. She, then honored the shelf price. Last time I stepped foot in that place and told all my friends to be on the lookout.
Thing is, even the LEGIT prices are EXORBITANT! They sell the SAME can of cat food for $2.00 that Dollar Tree sells for $1.25.
Except for a few $1 items, the place is a rip off!!
I find that in situations where the cashier is already disgruntled for being overworked and/or underpaid, they would be quite supportive of you calling the AG, as long as they were not personally identifiable.
I agree the stores are horribly stocked. There’s boxes and debris all over the place. You can’t get down the isles I gave up and left that makes twice now that I have purchased nothing after going to the stores because it’s horrible.
@@danteinferno175I was there for the before and after as an ex general manager. I know personally this.... 😢😂😂😂😂
You called the state at the counter? Sounds legit 😂
So glad to see someone reporting this
I remember when little mom and pop convenience stores were every couple miles in rural America. Your money was actually staying in the county. Now all the money is going to a handful of large corporations. Everything has become so bland and predictable
True but they still charged more. That's just the ugly truth
@@Readthis880 you aren’t very bright. Mommy still do the shopping? 😂
Ours have been bought up by another corporation, but still in the region/state. And they raised ALLLLLLLLL THE PRICES by so much, but they're paying more employees than the DG does, with a decent, living wage. I'm ok with that.
You can thank Jewish people
@@Readthis880 I hardly think so... I'm not sure you're qualified to assess what I know. It's quite funny, tbh. Have a good evening 😆
Walmart does this deceptive pricing strategy too. I work there, some days our tracking software, yes they keep track, says we are behind in making 2300 price changes. In 4 years I have Never seen that # go down to 0. So with that said, every shopper over pays for their items, every day. A few ppl photograph the shelf price and once we verify it we will adjust the price at checkout. BUT those price adjustments are for very few shoppers. Please investigate Walmart!
JayC+ in my area is the worst. They own Ruler also they seemed like they done a really good job, but they have closed. They also own Kroger's that I'm aware of
You're getting somewhere. This is Corporate propaganda, of course we'd all like to see actual competition of the little guys so that no one get's to eat all the pie, but where i live, they squeeze OUT Dollar General to make way for and endless sea of Target locations. So Is Target a corporate criminal organization? I'm assuming so, but they've bought their DEI credits for the year and get left to their own devices.
No, they don't.
I never get overcharged because if I do, I’m the biggest Karen in the store and I let them know that I will sue them for deceptive pricing
In my 70 years I have never not received a bill.
More people need to complaine. Take this in mind, for each person that complaines there's 1000 that don't. If you noticed this happen to you then you need to fight back because you represent 1000 other people. I thank this lady for taking a stand. 🎉🎉🎉
@@WynterFyre Right, too many people fuss on places like the youtube or farCebook but not to the companies HQ where it counts. Yes I spell it faRcebook because it's a farce. 😉
@@WynterFyre The majority of people don't care. We live in a society of entitlement and "me too" bullshit. Everyone is more worried about what to identify as than helping the person next to them. They don't care that there's only one person working in the store, they're going to bitch and moan and if they do complain to corporate, they will just turn it around on the employees and say they're not doing enough to make the customer happy.
I've worked retail for 20+ years, it's the same thing no matter where you go. It's easier to bully your employees than to change things that might cost you money.
I tend to take my advice from people who can spell....
Dollar General IS a convenience store WITHOUT the gas pumps. AND if you don't like it or the prices...the easy solution would be to "shop somewhere else"!! Honestly IF I want a new pair of jeans I am NOT "shopping" at Dollar General.....BUT I might skip in for a package of hamburger buns or a pack of Double "A" batteries, BECAUSE it is close by!! In other words IT is not the first place I run to, to waste my whole paycheck at.....and if you are not smart enough to shop around at places like Walmart or Target or half a dozen other stores....then WHO is really to blame if you are paying more????? And my car goes WHERE I tell it to go!! Just like IF I don't like the prices of Lumber at my local lumber yard/ hardware store....I WILL drive to Lowe's or Home Depot or Val U Home Center (we don't have a Menard's in my area)!! My point is YOU have options, and IF you chose to ignore them.....that is YOUR problem....not anybody else's!!!
@Cromwell564
Better yet, stop shopping there. Why continue giving crooks your business? But beware, Walmart and others do the same thing.
Walmart does this too. They also will double and triple charge for one item even in self checkout.
Never had a problem at Walmart
Trash corporation, trash stores, trash policies... I feel so awful for their employees.
God this place sucks
I am a previous employee. Asst mngr/key holder. I could go on AND ON FOR DAYS about HOW INCREDIBLY AWFUL I was treated. And the way I finally got PUSHED to leave is even MORE UNREAL. This company is the WORST OF THE WORST.
Please tell all on what finally was the push to leave .. I can hardly imagine the ridiculous requirement dollar general corporate was demanding of u
@@leonoza7 it’s truly too much to type. But the SM pulled me and another employee in telling us we were basically “stealing!” We’ve NEVER stole a single thing!!!! Put us in a 3 day suspension until “loss prevention could look into it.” 3.5 weeks later and NO call, NO loss prevention meeting, NOTHING! Nothing bcuz they had NOTHING. Come to find out, the new SM just wanted the original employees gone so she could bring in her own.
Yeah, that was the end of the line for me! They pay their key holders in charge of tens of Thousands of dollars every week TWELVE DOLLARS AN HOUR!!!!
ah you mean like a real job, try the military
@@codechartreuse and take all the risk and output and challenges on oneself
@@leonoza7 oh yes let's hear the horrors of that party store job.
I studied dollar general stores as an undergraduate geography student. They come into areas and force smaller companies to close. They offer very little to no fresh foods, and their prices are deceptive! Many small cities and towns actually ban DG's from setting up shop. Horrible!
Now why do those smaller companies close?
Walmart has been doing that for years.
Then they cry when a bigger competitor comes in -- with actual integrity?!? The store has always had creepy vibes..I have never and will never shop there.
@@elizabethf8078Yeah, it feels like im walking back in time whenever i go there. Which is maybe once every 3 years, lol. There's literally nothing that store offers that i can't find somewhere else for either a better price, better quality, or both! I've actually hated that store since i was a kid. 32 now and it hasnt changed one bit!
@@krisdoan2256 This was EXACTLY Wal-Mart's business model for many years, when they were just "Discount City" stores, until they began with the SuperCenters that offered a complete grocery section. Now the vitriol has shifted to Dollar General. Just for the record, I actually shop at Dollar General, and largely have had no issues, although there have bene a couple of times where the topic being discussed in this video has happened to me (shelf pricing did not match register price.) Also there have been a couple of times when I have deals stored in my DG app and they didn't credit them at the register. But for the most part no issues, and it IS cheaper for me to shop there for some products than other places including (at times) WalMart and the local grocery chain. I'm sure it's probably a horrible company to work for, and yeah if you are GROCERY shopping, and they are keeping other grocery stores out of the area, then that's a problem. But that's capitalism, and yes Wal-Mart has been accused of doing the same thing for decades, nothing new here (except the nickel and dime stealing which does need to be investigated.)
Keep doing the right thing. I just went there two days ago. Now I’m going over my receipt. And it’s not right. Now I’m watching it more closely, if I go again. Now I support your actions.
I've never walked into a Dollar General and said "man that employee is having a great day!"....
No wonder why they're so upset.
Me either
Ikr!!!! Like ummm Ms. Mam!!
Numbers don't add up. You mad cause what???
Now I need 350$ for a full head of braids, with weave!!! 😳
Oh yeah!!!!!
Come to Tuscaloosa AL my man under the 2nd Ave bridge is always vibing
They work them to death.
1 or 2 workers to do cashier and stocking. Sometimes there are workers who don't get enough hours or pay to stay there.
Was watching your videos about Dollar General. I am a Dollar General shopper. Also, I cannot believe the prices are higher than the regular stores when I go in there and they’re overcharging people for simple little items. Medication are doubled in Dollar General so thank you so much for bringing this video out. It used to be one of my favorite stores and it is no longer a good store.
I worked as a manager for Dollar General 30 years ago. Back then there was not as many stores but the greedy company has not changed. They gave us no payroll dollars to effectively run the store or to stock the shelves. Typically there was a cashier and a manager working. Cashier was busy ringing up customers and the manager (myself) was putting out stock and doing all the other stuff managers are required to do. Meanwhile shoplifters knew how the stores were staffed and took advantage of that. Shrink was horrible. Pricing back then was not like it is today. We didn't have computers and we priced merchandise accurately. The lack of payroll dollars to effectively run a store is the same today as 30 years ago. I won't shop at one of these stores unless I absolutely have to.
You were doing more than a one person job and probably getting a one person paycheck . These companies just don’t care but one day they will
So glad I'm seeing this. Nothing ever rings up correctly. They almost always overcharge you, and pretend that they didn't realize the price was marked wrong.
The employees aren't to blame. Corporate updates the prices in their computers without notifying staff, except for the never-ending new shelf tags that the employees can't keep up with because there's only 2 of them and they're busy cashiering and stocking. The 2 employees include the manager. It is absolutely the company's fault!
@@RD9_Designs It's true that they are not to blame. But they have told me that they are aware it happens all the time. I like the employees at our Dollar General. They are always fast to fix the problem. But I've encountered some employees that deny it goes on. Maybe some of them are unaware though. I just mainly meant I am really glad that this is becoming public knowledge. Because for a while I thought I was the only one that noticed. 😅
stop this bull they can go and change the tags right away and they dont why is that
I've been saying this for 3 years I don't shop there any more ever
The managers will argue with you and not fix it
While working at Dollar General I saw this so much. I would get in trouble for giving to the customer for the price on the tag on the shelf. We received no guidance and knew nothing about the ongoing litigation. People’s starting wages at $9 per hour, Store Managers being told they make $13 hour, then being told they have to work up to 16 hour days, 6 days a week, means they don’t get paid enough to care.
I being older, having retired from my career, was able to work for this money. I did however care when customers couldn’t get what they needed because of prices increasing wildly. Price changes were nearly never complete. I just price comped and overroad when something was brought to my attention. I didn’t last long at Dollar General because I am too old to watch people get rich off poor people.
Me: off to my local dollar general so I can use them
OOOOHHHH, so Emily, YOU were one of those people that always took pride in their work, HUH? (Me too, and they ate me alive.)
LAW SAYS THEY GOTTA SELL FOR THE Price Advertised for the item its price gauging and trickery A BIG FAT LIE!
So this is still happening every time I go...
@@officialpsychiclounge Heh "Miss Mys", can I borrow your UA-cam name sometime? (I'm trying to get on the good side of my girlfriend's parents. Thanks!)
The dollar general by my house has at least 30% of their isles blocked by product that has been just placed there. There isn't enough staff to stock it.
I sent corporate pictures of it, they don't give a crap.
That is standard procedure at these stores everywhere. Corporate does not care. They still get plenty of customers regardless. Keeping aisles clear would require hiring more people, which lowers corp. income. There’s been a lot written about it in national business media.
The local people here are so nice and they ran it really well but honestly corruption is running deep and long during Bidenflation
To be fair, aren't most places (stores, restaurants, etc) understaffed these days?
I stopped shopping there 5 or 6 years ago because I caught on quickly after closely reading my receipt! 😮
In Canada, there is a "Scanning Code and Practice" law. If the product scans for more than the price on the shelf, you get the product free if it's under $10. or $10 off if it's more than $10. It's voluntary, but most retailers honour it. It definitely works. I've used it a few times.
Michigan used to have this policy, except it was the price of the item plus ten times the price of the item up to $10. I said, "used to".
that's ridiculous
How can a law be voluntary?
Hahaha!!! What an adorable world it must be to not be subjected to the whims of corporate fascists!
I remember that, it definitely kept retailers honest! @@geraldmartin7703